Omg thank god I found this video. You sir, are an angel. This sync system is NOT user friendly. Thanks!
@BluesGuitarPlayer4 жыл бұрын
It can be a frustrating experience for sure! Glad the video helped you out.
@marissawebb12023 жыл бұрын
Yes!!! Synch sucks wish I knew before I bought this car 🙄
@jayjay-bz3rr3 жыл бұрын
@@BluesGuitarPlayer Hello Jim, I have a 2017 Ford Fusion and I get, “The inserted USB device is not responding”, continuously come up on my screen, when nothing was inserted. Should I Master Reboot? Thanks for your advice
@BluesGuitarPlayer3 жыл бұрын
@@jayjay-bz3rr I would try the master reset and reboot. I linked a video on how to do it above.
@4tchilling9562 жыл бұрын
@@BluesGuitarPlayer I have an issue I can connect my phone to sync But I can only listen to calls I can’t listen to music Pls help
@llama422 Жыл бұрын
Thought I'd add to the thanking train. My Bluetooth was constantly disconnecting from my phone for no discernable reason. I read about pulling fuses out and disconnecting the battery and all of these other "fixes". Watched your video real quick, and lo and behold, my phone connects with no problem again. Thank you!
@BluesGuitarPlayer Жыл бұрын
Thanks are always appreciated! Glad I could help and please pay it forward if you can. Take care.
@SaundersSings3 жыл бұрын
Thank you SO much for this video. The Ford dealer I called was going to charge me $155 just to bring it in to look at this. You’re a life saver. ❤️❤️❤️❤️
@BluesGuitarPlayer3 жыл бұрын
Glad it worked for you and please subscribe if you can!
@cantor77232 жыл бұрын
Thank you! After a new car battery, Sync would not connect to any of our 3 phones. The sync reboot did it! Dealer said we needed an expensive sync model in the dash replaced 👊😂
@BluesGuitarPlayer2 жыл бұрын
Your welcome and glad it worked for you!
@richellecastro20893 жыл бұрын
So helpful! I couldn't SYNC my new phone for days until I saw your video just now. Thank you!
@BluesGuitarPlayer3 жыл бұрын
Your welcome. Glad it helped you out and please subscribe if you can.
@deniseeustace96035 ай бұрын
Massive Thank you for your advice, this worked a treat and solved my connection problem, 4 years after you up loaded your video. Brilliant
@BluesGuitarPlayer5 ай бұрын
Thanks and glad it helped you out!
@chrisrink439 Жыл бұрын
Nothing is easy, ever. We purchased a 2016 Ford Fusion today for our 19-year-old daughter who is heading back to college soon, and everything on the Sync/radio was in Spanish. D'oh! Between this video and Google translate, I was able to do the Master Reset and Reboot. Thanks! 😎
@BluesGuitarPlayer Жыл бұрын
Look for a button on the steering wheel that says settings or info and you’ll find a menu to change the language.
@anamethename33274 жыл бұрын
If anyone finds something that actually fixes the problem where pushing any button just takes you back to the radio please share. Nobody posted anything about fixing it
@BluesGuitarPlayer4 жыл бұрын
Try doing a reboot or master reset. Please watch this video to learn how to do a master reset or reboot on your Sync system kzbin.info/www/bejne/mIOvZHWhpd-NoKc
@daydadai3 жыл бұрын
I’m having the same issue… I can’t even do a master reset. I don’t want to take it to the dealership because it’s going to cost a arm and leg.
@charlesredfearn76392 жыл бұрын
Did anyone find a fix for this? I am having the same problem
@anamethename33272 жыл бұрын
@@charlesredfearn7639 other than hipe and trying random shit till something works. No
@catherinef50092 жыл бұрын
I press the hard phone button and nothing happens....no menu...nothing...any suggestions?
@user-ki4jw8gy4m8 ай бұрын
you just saved me a lot of money, i was going to pay a whole new radio. now i don't have to. thank you so much. keep it up Jim
@BluesGuitarPlayer8 ай бұрын
Glad it helped you out. Please subscribe if you can or just smile at a passerby!
@xblsumtimesclutch14913 жыл бұрын
Worked on the first try! Thank you! I thought it was just broken in my used car.
@BluesGuitarPlayer3 жыл бұрын
Glad it helped you out and please subscribe if you can!
@lilyhorn92610 ай бұрын
This is the only video that actually helps! Every other video I’ve watched has been useless.
@BluesGuitarPlayer10 ай бұрын
Glad it helped you out. They have changed some things in the time since this video was shot, no longer have a reboot option or at least they don’t call it that and you used to be able to get a free software upgrade but now Ford makes you pay
@owenkuhnke3785 Жыл бұрын
I dont have a sync reboot option. Help!!
@AllHitsPlaylist8 күн бұрын
Did u find it I’m having the same issue
@kruek244 жыл бұрын
Thanks for making this video, worked on my 2010 Flex and I have been trying to connect my tab to it forever, this solved it.
@BluesGuitarPlayer4 жыл бұрын
Glad it helped you out and please subscribe if you can.
@catropractor3 жыл бұрын
Worked like a charm in my unresponsive SYNC. She just needed a lil reboot 😊👍
@BluesGuitarPlayer3 жыл бұрын
Glad it helped you out and please subscribe if you can!
@kaylabowe49595 күн бұрын
i use this video almost every month - thank you!
@missyd11303 жыл бұрын
This got it fixed! Wish I would've found your video 1st. Awesome!!
@BluesGuitarPlayer3 жыл бұрын
So glad it helped you out! Please subscribe if you can.
@La-yn1uj3 жыл бұрын
Hello! Thank you soooo much for your video!!! I have a 2016 Ford Fiesta SE (hatchback) and I was having THEEEEE hardest time trying to reboot sync. Though your dash is different to mine, the menu options were pretty much the same. Thank you so so so much!
@BluesGuitarPlayer3 жыл бұрын
Glad it helped you out and please subscribe if you can
@derrickg58384 жыл бұрын
It worked for me. Also fixed my usb to. It was saying no usb found. Thanks!
@BluesGuitarPlayer4 жыл бұрын
Glad it helped you out and please subscribe if you can.
@jatinjitsingh78013 жыл бұрын
Great Video. I had been trying for ages to get my car bluetooth to work. This worked on the first try. I have a 2013 Ford Fusion.
@BluesGuitarPlayer3 жыл бұрын
Glad it helped and please subscribe to my channel if you can!
@jatinjitsingh78013 жыл бұрын
@@BluesGuitarPlayer done ✌️
@BluesGuitarPlayer3 жыл бұрын
@@jatinjitsingh7801 Thank You
@warrenranstrom4462 Жыл бұрын
Where did you find the reboot option on your 13’?
@brailleuser4 жыл бұрын
Thank you! Sync worked fine with previous I phones, but not my iPhone 11... Was ready to toss the phone and buy a new truck. Don't have to do either now, thanks!
@BluesGuitarPlayer4 жыл бұрын
Glad it helped you out!
@BalmandMrryhofGilead Жыл бұрын
You da man!!! I was pulling what little hair I have left out. Many many thanks to you
@BluesGuitarPlayer Жыл бұрын
Glad it worked for you and please subscribe if you can!
@calebjones79710 ай бұрын
What if you do not have a sync reboot option?
@b374mxg3 жыл бұрын
Jim: thanks for your help! I have a 2015 Taurus SEL AWD with the same radio system shown in this screen. All of a sudden I lost the Bluetooth symbol and phone sync. Did the reset on the radio (didn’t know about the Sync reset process) Was going to remove and replace fuse #9 for n the inside fuse box, however that is easier said than done since you can’t see fuse #9 The fix was simply to re-Sync my iPhone. Bluetooth symbol came back and all is well!! Thanks again from Connecticut. Mark G.
@BluesGuitarPlayer3 жыл бұрын
Glad it helped you out and please subscribe!
@keithdickinson6045 Жыл бұрын
Thank you for posting this. The SYNC Reboot fixed a problem with my phone being connected but not being able to select Bluetooth Audio. SYNC would just say "No Bluetooth device is available right now. I will try to connecte one" and then nothing would happen.
@BluesGuitarPlayer Жыл бұрын
No problem and please subscribe if you can. Take care.
@ShawnaCaptain Жыл бұрын
A HUGE thank you to you! All fixed and I never would have figured this out by myself!
@BluesGuitarPlayer Жыл бұрын
Cool glad it helped you out and please give a stranger a smile or a little favor in return. Take care.
@lucaslarson4302 жыл бұрын
This video has helped me out multiple times
@BluesGuitarPlayer2 жыл бұрын
Cool glad it helped you out and please subscribe if you can
@mgmjferg89 Жыл бұрын
My phone was continuously being dropped as the bluetooth media device when I would try to connect for audio and this finally got it to work.
@BluesGuitarPlayer Жыл бұрын
Glad it helped you out and please subscribe if you can or do something nice for someone.
@DomenicVermillion11 ай бұрын
Thanks Jim! Seems like I do this weekly now lol
@BluesGuitarPlayer11 ай бұрын
Glad it helps you out!
@bariahgaillard28754 ай бұрын
Nothing you I needed my music bad in my car 😂thanks it worked
@TheDerpHero7 ай бұрын
Thanks so much! Going to try this later today!
@matthewtucker89943 жыл бұрын
My 2014 Ford escape has no volume and stuck on AM
@matthewtucker89942 жыл бұрын
Same
@matthewtucker89942 жыл бұрын
2014 Ford escape no volume and stuck in AM mode. Help please.
@DontaHIMDavis9 ай бұрын
Works every time! Thanks man so much! 🙌🏾
@BluesGuitarPlayer9 ай бұрын
Cool and please subscribe if you can!
@personwhoisverybored Жыл бұрын
My radio wasn’t working for months thank you so much
@BluesGuitarPlayer Жыл бұрын
Glad it helped you out and please subscribe if you can!
@deborahcato6489 Жыл бұрын
What if when you push the phone button nothing happens?
@iTzKyojin Жыл бұрын
DUDE I FUCKING LOVE YOU!!!!! I couldn’t plug my bluetooth on but when i did what u say everything went clear.. thank uuu
@BluesGuitarPlayer Жыл бұрын
Glad it helped you out and please subscribe if you can or just help do a random act of kindness to someone else. Take care.
@cindy_love_3 жыл бұрын
Oh bless your sweet heart. Thank you for this video 💖
@BluesGuitarPlayer3 жыл бұрын
Your welcome and always cool when it works out. Please subscribe if you can. Take care!
@b374mxg3 жыл бұрын
Going to give this a go for my 2015 Taurus - same type screen. One day the Bluetooth worked perfectly, next day it didn't. Ditto for the phone. Did the Master Reset, however did not know about the Sync Reboot. THANK YOU!!
@ahmedkadous3 жыл бұрын
I removed the battery cable for 10 minutes and it works with me
@nach05122 жыл бұрын
Thank you , worked on my 2013 Ford Fusion!!
@BluesGuitarPlayer2 жыл бұрын
Your welcome and please subscribe if you can!
@CraigMac183 жыл бұрын
My 2015 ford fusion doesn't have a rebooting option. It has the master reset option but not the rebooting sub menu. What do I do to reboot my sync in my 2015 ford fusion?
@arellanozen76733 жыл бұрын
Yes I am wondering the same thing
@BluesGuitarPlayer3 жыл бұрын
@@arellanozen7673 I checked it out and the reboot isn't listed so just click restore factory defaults to reboot.
@BluesGuitarPlayer3 жыл бұрын
I checked it out and the reboot isn't listed so just click restore factory defaults.
@dprice52802 жыл бұрын
What if phone and media buttons don’t work ? Would ripping it out of the dash and running over it help ?
@BluesGuitarPlayer2 жыл бұрын
Lol Aside from some initial stress relief not recommended. Try manually resetting your system by taking out the fuse that runs sync and reinstall it. The other fix is to take off both battery cables and hold the ends together for minute, wait 5 minutes and reattach. If that doesn’t unfreeze it the module could be bad which means big buck repair.
@breereining82512 жыл бұрын
Came here for this comment. Suddenly my media and phone buttons do not work! Grr I’ve done all the open/close door etc.. turn on/off Bluetooth on phone. My first thought after I couldn’t press the phone or media buttons when they mysteriously stopped working was fuses.. then I was thinking what if I disconnected the battery. Will take it up to my to BIL to take a looksee. You answered my questions and confirmed what I was thinking!
@BluesGuitarPlayer2 жыл бұрын
@@breereining8251 Good luck and hopefully you get it working. Make sure you have the latest software update at Fords site syncmyride.com
@jamietolassi95443 жыл бұрын
Thank you so much,! It was slightly different in my car, I own a 2013 Ford Fiesta. But it worked. Thank you again.
@BluesGuitarPlayer3 жыл бұрын
Your welcome. Glad it helped you out and please subscribe if you can.
@Retnug3 жыл бұрын
What should I do if my phone button does nothing? Every other button works but phone button does nothing. When you hit the media screen it goes to like a blank screen then changes to the radio screen by itself
@likeasimbodee3 жыл бұрын
I’m having the same problem..
@BluesGuitarPlayer3 жыл бұрын
First make sure that your vehicle has Sync, it was an option on some models. There's some badging, usually by the gearshift, which will say Sync by Microsoft if you have it. If you do have it then you have several things to try. I'm going to post various fixes that have worked for people in the description above. Hope one works for you.
@markwood3440 Жыл бұрын
The exact thing is happening to me .I thought I was the only one. I've had this car for over 2 years, no problem at all and then "POOF" my media function doesn't EXIST. No phone function no USB function, the only thing I have is radio and cd.
@matthewjohnson29012 жыл бұрын
Thank you for sharing, this really helped!
@BluesGuitarPlayer2 жыл бұрын
Glad it helped you out and please subscribe if you can!
@majorkey19652 жыл бұрын
This video literally solved my problemmm
@BluesGuitarPlayer2 жыл бұрын
Cool!
@guacaholic99614 жыл бұрын
Has this worked for any 2015 Fusion owners?
@natalietaylor67103 жыл бұрын
No i am having this problem right now and it’s not showing “sync reboot”, did you ever get it fixed ??
@richellecastro20893 жыл бұрын
Yes, it worked for me today! 👌
@dboyd88103 жыл бұрын
No
@CraigMac183 жыл бұрын
No. Not at all. Didn't work.
@luis6.7p.s.772 жыл бұрын
Exactly my doesn’t show that option as well. What can i do?
@robertcastillo4223 жыл бұрын
Holy moly did not know this im gonna try this
@jasonadams73183 жыл бұрын
Thank you Jim!
@BluesGuitarPlayer3 жыл бұрын
Glad it helped you out and please subscribe if you can
@dalegribble43084 жыл бұрын
Effing Bluetooth is gonna make someone go postal one day
@BluesGuitarPlayer4 жыл бұрын
Victor Serge It can be very frustrating in that one day it works great and the next doesn’t day can’t do a simple command. But please remember to always count to 10 in moments of anger lol. Take care.
@dalegribble43084 жыл бұрын
Jim Parisi hey thanks for the tip I had been driving for two days without knowing what to do. You’ve done a great service here
@BluesGuitarPlayer4 жыл бұрын
Victor Serge Glad it helped you and please subscribe if you can
@Ed-yj4hoКүн бұрын
Tips on what do do is my Sync doesn’t even work? When I press the media button for a moment it wants to go on the sync page but then goes back to radio. 2016 Fusion
@adamcurrence56183 жыл бұрын
Great job.
@vincent42063 жыл бұрын
Thanks
@BluesGuitarPlayer3 жыл бұрын
Thanks
@Jarquezz2 жыл бұрын
Thank you I just did this and it works .
@BluesGuitarPlayer2 жыл бұрын
You’re welcome and please subscribe if you can!
@sashafoxx11615 жыл бұрын
Can you do one for 15' fucus
@BluesGuitarPlayer5 жыл бұрын
it should be the same system but I'll see if I have a 15 in stock.
@dalegribble43084 жыл бұрын
It’s the same I have one
@jakepilcher63084 жыл бұрын
Same for my 2013 Fusion.
@marycritchlow49884 жыл бұрын
My daughter's car just recently stopped allowing her to access bluetooth. I tried to do the reset as you described, but when I hit the phone button, nothing happens. It stays on the radio and does not give me any options. Any idea what might be going on? She took it into the shop and they said that the Media Hub needed replaced and gave her an estimate of over $600. Hopefully there's something else that can be done. Thanks!
@BluesGuitarPlayer4 жыл бұрын
Mary Critchlow The system failure diagnosis sounds correct if it doesn’t want to react to commands. You might want to try a software update at syncmyride.com Fairly simple to do. Register and submit your vin number and then go to software updates. Download to a thumb or flash drive and then insert that same drive to your vehicles USB port and in a perfect system will give you prompts to install the upgrade. Not sure if you system will allow it
@kano96higgins10 ай бұрын
Any follow if update was attempted. Having same issue pressing “phone” is unresponsive, only option is radio
@Boredofthenoise Жыл бұрын
Thank you so much for this!!
@BluesGuitarPlayer Жыл бұрын
Glad it helped you out and please subscribe if you can or just do a random act of kindness to a complete stranger!
@johannacarcamo27293 жыл бұрын
I can’t even get there :(
@natas07333 жыл бұрын
My 2017 expedition literally does nothing when i press phone. No menu, no change in the screen, nothing... any ideas on how to fix this?
@BluesGuitarPlayer3 жыл бұрын
Try taking off both battery cables off and touch the ends together for 15 seconds. This will sometimes cause the system to reset itself. Once it frees up register it at syncmyride.com and check for a software update. If one is available download it to a thumb or flash drive and then put that drive in your vehicles USB port to upload the software upgrade to the system
@pittspinz16533 жыл бұрын
Jim No unfortunately mine did not reset and Ford had to replace fo around $1080 as I recall. I bought the extended warranty and think this expense almost was same cost but I think I only paid $100 deductible. Thx
@BluesGuitarPlayer3 жыл бұрын
The dreaded bad module. The #1 reason I buy extended warranties!
@nebulaskyy94593 жыл бұрын
What if the phone menu doesn't come up? I have a sync module and everything but it seems to not work
@BluesGuitarPlayer3 жыл бұрын
Try updating your software at syncmyride.com
@pigeonsoup95803 жыл бұрын
When I hit the phone menu, it just says audio muted what do I do?
@BluesGuitarPlayer3 жыл бұрын
You probably don’t have sync and the phone button just mutes the radio so you can hear when taking a call. Definitely confusing for sure. If you have an emblem that says Sync by Microsoft your car is equipped with Sync but it wasn’t a standard feature on some models
@noahr77542 жыл бұрын
ur a real one my man
@isaiahteehee6964 жыл бұрын
my 2014 ford explorer doesn’t even turn on but i can interact with the buttons but cannot see anything on the screen
@BluesGuitarPlayer4 жыл бұрын
You may need a new screen but I would try to update your system before spending dollars. Go to sync my ride.com and it wii allow you to register your Explorer and can also provide you with any software updates. And it’s free.
@isaiahteehee6964 жыл бұрын
Jim Parisi by the way, i have base trim so i have the 4” screen that doesn’t have sync or bluetooth or anything of that sort it’s so basic it plays music it plays the radio and it has EQ settings that’s about it. it’s been working well recently and the only times it shuts off is like after the cars been on already then turned off and no matter how soon or late you restart it the screen is off for awhile or till your next drive. you can’t start it then stop then repeat either it just takes it’s own time to turn on but like i said it’s been working better and it’s not a hassle anymore
@hus25939 ай бұрын
I'm now on option 2. I went to the site and entered the VIN code and it shows there is an update available. go to Ford dealer and I don't see any button to download the update to the drive. Can you tell me where I can download it to the drive?
@davidpeebles54484 жыл бұрын
Thank you so much!!!
@BluesGuitarPlayer4 жыл бұрын
Glad it helped you out and please subscribe if you can!
@fatilhapatterson1917 Жыл бұрын
Shittttttttt.....thank you and you went straight to the point..... love the video.
@BluesGuitarPlayer Жыл бұрын
Thanks for the nice comment and please do something nice for a complete stranger if you can. Take care.
@JulioCesarDiazChavez4 ай бұрын
I have a 2016 Ford Fusion SE and I tried to do those steps but I don't have the Reboot option.
@BluesGuitarPlayer4 ай бұрын
Ford either took it away or call it system default now, sorry can’t be more specific but I am retired from the business.
@khalidjaas5987Ай бұрын
Hi can u tell as how to fix backup camera in ford fusion 2015 s it's say rear view camera not available thank u
@BluesGuitarPlayerАй бұрын
Sorry but I retired from the business but perhaps search for a video pertaining to that.
@taz2000323 жыл бұрын
I have a 2015 fusion and the sync reboot does not appear. My phone will find sync and i enter the code but then it says connectiom failes Edit: I guess the master reset was enough because it connected perfect after. Thank you a ton.
@BluesGuitarPlayer3 жыл бұрын
Glad it helped you out and please subscribe to my channel if you can!
@tarapacey6381 Жыл бұрын
My Ford fusion says after I click on the advance and then I go to the reset but the second thing I have to do to reboot when I go to go to the reboot it says install applications instead of reboot. I don't understand. It's totally different than yours on that last one
@BluesGuitarPlayer Жыл бұрын
They have done several software upgrades since I filmed that and the reboot option seems to have gone away. Unfortunately I retired so don’t know for sure.
@AmyMaineRealtor2 жыл бұрын
I have a 2017 fusion with 4 inch screen. I need to replace the screen unit and found the same one but from a 2013 (I believe that's the year) Ford focus. Would I beable to reprogram the focus radio to my fusion by doing this reset or putting I radio code found in manual? Thank you!!!
@BluesGuitarPlayer2 жыл бұрын
Not sure if the 2013 module works in a 2017 and don’t want to give you bad information. In theory it should work but we know how that goes. I do recommend going to sync my ride.com and getting a software update for it. Good luck!
@lesleyfernandez54963 жыл бұрын
Hi mine connect and I can hear the calls but not when I play music
@BluesGuitarPlayer3 жыл бұрын
does it give you any notification of a call coming in?
@johnbrownjr.8600 Жыл бұрын
The question that I have is I have a 2013 Ford Fusion I used to have it to where I can access to phone through Bluetooth now I cannot access it through Bluetooth I hit the phone button nothing shows up can you help me with that is it the way to set the Bluetooth to where's comes back onto the unit Bluetooth not working at all
@BluesGuitarPlayer Жыл бұрын
You might need a new module which is quite expensive. Try to reset it manually using some of the hacks in the description or comments but it might be cheaper to just upgrade to an aftermarket stereo with Bluetooth capability
@carlosrxD Жыл бұрын
I keep pressing phone button and media button nothing happens
@BluesGuitarPlayer Жыл бұрын
You do have sync right because it wasn’t always a standard feature but assuming you have it the system is most likely frozen up. You can read through the comments and description above for some hacks that may unfreeze the system but you will still need to upgrade the software. That used to be free at syncmyride.com but I was informed they now charge for an upgrade. Good luck.
@Foxtrot25004 жыл бұрын
Have a 2016 Fusion and my PHONE button does nothing when I press it. Appears all other radio functions are working but lost Bluetooth phone connection last week and cannot figure out how to reconnect it since I get NO menu when PHONE button pressed. HELP
@BluesGuitarPlayer4 жыл бұрын
You might be screwed and need a new module but try a couple of things first. Disconnect the red positive battery cable and wait a couple of minutes and reattach. You might try taking out the fuse that runs it as well. Hopefully it wii reboot the system for you. Not sure which fuse you pull but do a search and see if anyone has a video on it.
@Foxtrot25004 жыл бұрын
Jim Parisi aren’t u the bearer of good news. LOL Thx
@urielrubio21114 жыл бұрын
same ☹
@natas07333 жыл бұрын
@@Foxtrot2500 did this work for you? Same problem in my 2017 expedition
@davidlynnphoto4447 Жыл бұрын
How long should the SYNC Reboot take? Mine is still says “Rebooting…” after 15 minutes
@BluesGuitarPlayer Жыл бұрын
Sorry but I am retired from the business but I know a lot of folks have commented the reboot option no longer exists which is why your in limbo after 15 minutes
@ndrii530811 ай бұрын
Дядька просто красавчик !!!
@flyonawall6521 Жыл бұрын
Does this type of screen have backup camera?
@BluesGuitarPlayer Жыл бұрын
I think early rear cameras may have used the smaller screen but not really sure. They had it come on the rear view mirror on certain models as well but typically you have the larger screen.
@robertjones75652 жыл бұрын
Granddaughter's 2015 Fusion won't let her make or receive phones calls but she can play music from her phone, we added my phone last night as a test and it worked fine. I'm thinking it's her phone that is the problem.
@BluesGuitarPlayer2 жыл бұрын
Make sure she has deleted all devices from Sync and reinstall her phone. The master reset or reboot should do it though as they set it back to factory specs. I always recommend registering your vehicle at syncmyride.com for free upgrades that are available. Good luck.
@robertjones75652 жыл бұрын
@@BluesGuitarPlayer ----We tried that to no avail, the fix was a new phone. Everything works fine now and her drama level is back to normal, lol.
@joshthiel88024 ай бұрын
What do you do when you reboot the sync and you go to the media screen and it’s just blank? I try to press the phone button and nothing happens. This has happened to me a couple of times and it’s really frustrating and annoying. Please help give me a solution
@BluesGuitarPlayer4 ай бұрын
Unfortunately I retired and don’t really know all the latest hacks for manually unfreezing the Sync system. I listed some ones that used to work in the description
@brandonb4172 жыл бұрын
Does anyone know what to do when your system has decided it doesn't have sync installed any more? Maybe how to do a hard reset using the physical buttons? My system doesn't bring up any menu when I hit the phone button, and even when I hit the Aux button it wont even let me do line in or USB. Its like the whole Sync has crashed. Even doing a battery disconnect for 10 minutes doesn't reset it.
@BluesGuitarPlayer2 жыл бұрын
I’m not aware of any other manual resets and sometimes it is the module that is bad and if that’s the case you are looking at a costly repair. Might make sense to price an aftermarket radio with sync capabilities versus price of new module.
@brandonb4172 жыл бұрын
@@BluesGuitarPlayer it's looking more and more like the APIM. And I haven't been able to find any aftermarket stuff other than infotainment, but that's so much money I might as well have the dealer do it. Do you know of any aftermarket stuff?
@BluesGuitarPlayer2 жыл бұрын
@@brandonb417 Sorry don’t know of any.
@ozzielara23372 жыл бұрын
I’m having the exact same issue on my 2015 Taurus. Whenever I press the aux button it goes back to the radio. I’ve even tried looking for the Bluetooth setting in the system but it’s like it disappeared overnight. I’ve tried disconnecting the battery for 30 minutes and nothing. No clue what else to do.
@brandonb4172 жыл бұрын
@@ozzielara2337 I just had my APIM replaced at the dealer. In the expedition it's a major job to get to it and they're model specific, so you need to have the right one and program it correctly. So I'd recommend having the dealer do it, but it isn't cheap, after tax it was just shy of $1000. If you can do aftermarket I would recommend that. The expedition didn't have an aftermarket option, sad day.
@kassimrayford71633 жыл бұрын
The phone button stopped working completely when I did the reset..
@BluesGuitarPlayer3 жыл бұрын
First time I have ever heard that. Try manually resetting by removing your battery cables, touching the ends together for 20 seconds and reattaching them
@Himmmm6092 жыл бұрын
I have a 2015 Ford Fusion did everything you did in this video but could t find the sync reboot
@BluesGuitarPlayer2 жыл бұрын
I noticed that on some models it isn’t an option. I think they call it something else.
@bonniecarter98943 жыл бұрын
Didn't work for me. Once I went through and reset, there was no option to reboot. I went through a few times to make sure I hadn't skipped anything.
@BluesGuitarPlayer3 жыл бұрын
Strange it didn't give you that option. What vehicle is it
@cristalyepez49383 жыл бұрын
Same thing happened to me & I have a 2015 Ford Fusion
@bonniecarter98943 жыл бұрын
@@cristalyepez4938 you can reset it by disconnecting the battery. Unfortuantely, mine is halfway under the front of the hood so that's not even as simple as it should be. A shame to have a problem like this but if you can't find another way, try disconnecting battery for 5-10 minutes.
@bonniecarter98943 жыл бұрын
@@BluesGuitarPlayer 2014 Fusion SE
@cristalyepez49383 жыл бұрын
@@bonniecarter9894 thank you so much I will give it a try
@MrMonk330 Жыл бұрын
My phone button won’t even register and when I hit sync it just goes right back to radio. Any idea how I can get that back? It just stopped registering a Bluetooth and the phone won’t even show up. I’ve unplugged the battery and fuses and got nothing.
@BluesGuitarPlayer Жыл бұрын
So does the system respond to any voice commands like changing radio stations etc? If it doesn’t do anything it might be fried but I would see if you can still utilize the USB port to upload a software update for Sync. It’s free once you register your VIN at syncmyride.com Hope you can get it going.
@MrMonk330 Жыл бұрын
@@BluesGuitarPlayer no the voice commands or the phone button will do anything. But if I hit the media button it changes to sync and right back to radio.
@MrMonk330 Жыл бұрын
@@BluesGuitarPlayer it says I have an update but wouldn’t let me download it.
@BluesGuitarPlayer Жыл бұрын
@@MrMonk330 It’s been several years but I had a fusion and it allowed me to download a software update to a thumb drive and then I used the vehicle’s USB port to upload it to the system. I did have to register at synyride to get it
@MrMonk330 Жыл бұрын
@@BluesGuitarPlayer my usb don’t seem to be working either
@falshehri19443 ай бұрын
What if the screen is not showing these options? It only showing SYNC and mobile battery
@BluesGuitarPlayer3 ай бұрын
You might try to manually unfreeze it using some of the hacks listed in the comments and description
@rkj22 Жыл бұрын
I have a small battery that appears when i press media and once i press media it goes right to the radio and when i press ok for sync phone im still pressing ok and nothing happens. How can you help
@BluesGuitarPlayer Жыл бұрын
I am retired from the business but never heard of a battery appearing when you press media. I would advise checking out some of the hacks I listed to manually unfreeze the system or just save a lot of time and buy an aftermarket audio system that has Bluetooth connectivity.
@gisselleramirez14192 жыл бұрын
I’ve followed your steps but my 2015 Ford Fusion doesn’t have sync reboot… anyway I can get it on my car or any other solutions? It’s not letting me connect to bluetoorh
@BluesGuitarPlayer2 жыл бұрын
The master reset should fix most issues and not sure why but on some sync systems the reboot is called something like system default. Check for it in the submenu
@RickDawg5275 ай бұрын
When I hit the phone button, nothing happens. Also, when I hit the media button, it doesn't give me any option to scroll.
@BluesGuitarPlayer5 ай бұрын
Some models don’t have sync as a standard feature and all the phone button does is mute the stereo. Do you have a little badge that says Sync by Microsoft near the gear shifter? If so you have it and you most likely have a system that is frozen up. Read some of the hacks listed in the description and see if you can manually unfreeze it.
@peytonrieger7862 ай бұрын
I did my master reset but I didn’t know I had to reboot it and now I can’t do anything with the phone button or the media button and I can’t find where to reboot it. I need help.
@BluesGuitarPlayer2 ай бұрын
Sounds like your system froze up on you. I retired years ago and have no idea why or how you lost everything but you might try using some of the hacks listed in the description and comments to manually unfreeze it.
@amyraeupnorth8 ай бұрын
Nothing happens when I press my phone menu and when I press media I just goes back to radio. I have a 2015 fusion, any suggestions?
@BluesGuitarPlayer8 ай бұрын
You might be screwed and the module that runs it died or it is frozen up. There are some hacks you can try to manually reset it. I listed them above.
@katherinea.20227 ай бұрын
My car won’t let me click on the phone settings.. it just changed back to the radio without any options. It won’t let me do through the media part either. Do you know how to fix it?
@BluesGuitarPlayer7 ай бұрын
I retired a couple of years ago so a lot has changed since. Ford no longer gives free software updates on the original Sync systems, you have to get it at dealers. You can try some of the hacks listed in the description or comments but even if you get it unfrozen you’ll still need to pay to upgrade the software.
@katherinea.20227 ай бұрын
@@BluesGuitarPlayer thank you so much for the reply!
@BluesGuitarPlayer7 ай бұрын
You’re welcome and hope you get it working.
@OTMoudy514uptown2 жыл бұрын
Thank you brother
@BluesGuitarPlayer2 жыл бұрын
Glad it helped you out and please subscribe if you can!
@Nicole25989 ай бұрын
Thank you 🙏🏻
@BluesGuitarPlayer9 ай бұрын
Glad it helped you out!
@lucyandjessie6795 Жыл бұрын
I need your help! I have the exact setup from the video but I can’t access the phone menu at all. I press the button and nothing happens. If I press media the screen acts like it’s trying to do something but just goes back to playing the radio. Please help internet genius🙏
@BluesGuitarPlayer Жыл бұрын
Thanks but Ford has decided to charge for software updates on the Sync system. When I shot this video you could go to sync my ride.com and register your vehicle and get a free software update. A commenter told me they no longer offer it and you have to go to the dealership to upgrade it. So if you want you can read through the comments for manually unfreezes hacks that work but you won’t be able to upgrade it.
@Salgado_707 Жыл бұрын
so i tried to reboot my sync on my 2014 ford fusion se,and it stop working any advise do i need to replaced my sync device?
@BluesGuitarPlayer Жыл бұрын
It is pretty expensive to replace it so try a couple of things first. Go to syncmyride.com which is Fords site dedicated to Sync. It will give you a free software update if one is available and you can download the update to a thumb drive and upload to your vehicle through the USB port. If the update doesn’t want to take then you have to try to manually unfreeze your Sync system. A couple of hacks seem to work. Take both battery cables off and hold the battery cable ends together for a minute and reinstall after 5 minutes. Another one is to take the fuse out that runs Sync, wait around 5 minutes and reinstall. Hope you get it going!
@haleighhull51274 жыл бұрын
THANK YOU SO MUCH!!!!
@BluesGuitarPlayer4 жыл бұрын
Glad it helped you out and please subscribe if you can!
@janielantz7258 Жыл бұрын
I don’t have the option for sync reboot. When I reset, it says sync line in. And when I go back to the menu, it says “install application” after master reset.
@BluesGuitarPlayer Жыл бұрын
Not sure if a software update deleted the reboot option but for whatever reason sync doesn’t offer a reboot option anymore or they use a different term. Sorry I can’t be more specific but retired a while back.
@eldinbajric28132 жыл бұрын
Mine is stuck on phone muted, I can’t connect my phone at all, any advice?
@BluesGuitarPlayer2 жыл бұрын
First make sure you have Sync on your vehicle. On some of the early models it was an option and all the phone button did was mute the stereo. If you have it there should be a Sync by Microsoft badging by the gearshift. So if you have it then you need to manually reset it by removing the battery cables and then hold the ends of the battery cables together for a minute, wait 5 minutes and reattach. Some folks take out the fuse that runs sync and reinstall after 5 minutes.
@zacharymalter1625 Жыл бұрын
Well mine dont work the media and phone buttons dont work
@karawaller977217 күн бұрын
Me neither. I’m dying with out sync haha
@MR_MEZZE2 жыл бұрын
I have a question so what happens if it’s not showing bt or line in or even usb then what ?
@BluesGuitarPlayer2 жыл бұрын
Assuming you did the reset you might need an upgrade to the software that runs Sync. You can get it for free at syncmyride.com but you will need to upload it from a flash drive to the USB port
@BluesGuitarPlayer2 жыл бұрын
Most people just use voice command Enable Bluetooth Audio