How To Restart Ford's SYNC Media System

[@dprice5280]

I can’t even get sync media to come up. Just switches back to radio every time. I’m considering ripping it out of the dash and running over it a few times and posting it on KZbin

[@brandonbelanger_Official]

I had the same issue a few weeks ago, I was about to disconnect the battery in hopes to reset it but after the car was turned off for a few hours it came back to life. Try that if not just disconnect the battery and see if that works which it should.

[@dianatena2092]

Mine does that too. It has gor a month now, today i unplugged the battery. It did not work.

[@shamauri2619]

@@dianatena2092 have you figured this out? I’ve been having this issue for months now

[@gadflyrock]

@@shamauri2619 same here, nothing happens when I press phone and there's definitely no way to access the sync menu.

[@OnTheWaySoon]

Also can't stand when posters don't try to go further and reply to comments when people need help. Just post one solution and that's it.

[@itsyabishkiana]

Thank you so much for this video! Saved me $225 for a dealership SYNC update. Worked for my 2016 Ford Fiesta Hatchback!

[@alishawinters8247]

I got all the way to sync. Reboot and my car doesn't have it. My Media button still won't work. I have pulled the fuses, looked at them all. Plug them all back in. I have disconnected the battery. I have unpaired it in my settings on my phone. And I did all of your tricks in this video, multiple times still nothing... I'm so over this car. It's been happening for 4 years. This video was extremely helpful. I didn't even know there was a master reset.

[@brandonbelanger_Official]

Might be a technical error in the parts or computer of the system if it has happened for this long. If having sync or smart connection is a must you could evaluate the idea of replacing the car all together.

[@d_g]

@@brandonbelanger_Official ford will reprogram/replace why would you need to get rid of the whole car???

[@mikeadams7904]

​@d_g only if under warranty. Good luck with that

[@henryarzate9951]

After 5years of having my 2014 Ford focus this helped a lot

[@kevinoneal2728]

Thanks for doing this video. It saves me having to get in and pull the fuse...

[@kelseydaniels9545]

I don’t have a sync reboot option on my screen

[@TylerRatsavongsack]

Mine is the same way, anyone got advise?

[@OfficialZachFisher]

Same

[@PeggySpear-ww1yr]

Wondering if Ford is aware of so many Bluetooth problems??

[@drizzylit8698]

sync reboot is not even on mine 😖😖😖

[@Emg.Gunnar]

Same here

[@richardbrinton5109]

Me too

[@JG-tz7rk]

Thank you sir I've been dealing with this and it's so annoying yeah but thank you for the information

[@shadowsgirl1768]

Thank you so much for sharing this, it really helped!!!

[@feleciachance8987]

Thank you so much for this video. I was getting so frustrated trying to reconnect my device

[@EdwardCarnajz]

Can I unplug the cd player then rebook up everything else and everything else will work? Pls help stumped.

[@falshehri1944]

What if the screen not showing these options? It only showing SYNC and mobile battery!!!

[@brandonbelanger_Official]

Try and see if Sync is a selectable option that leads you to a further menu.

[@falshehri1944]

@@brandonbelanger_Official no further menue is showing

[@katinakoeth2191]

I did everything, including master reset. Now, it only gives me a "Initalizing BT. Please try again" when I am trying to add or even put the sync into search mode.

[@brandonbelanger_Official]

I think your system is stuck on itself, if the master reset didn't work nor the other reboots. The last option is to disconnect the battery and then reconnect if for a clean restart. Anything after that may require dealer assistance as they can talk to the computer.

[@OnTheWaySoon]

There is no Sync in my menu anymore.

[@brandonbelanger_Official]

That is weird, I think a few others might have had that problem as well.

[@RaedAbed]

⁠i have the same issue as well

[@StepOutInFaith7]

Same here did anyone find a fix

[@moisesp1101]

Will car is on Sound doesn’t come from entertainment When I turn off car it starts playing music. Can someone help please

[@kateherself8042]

If I don't have the sync reboot, or about sync button, would the master reset be a good option?

[@brandonbelanger_Official]

Possibly but you might have to reset all of your settings.

[@miked2125]

find fuse for sync pull out wait a minute then put back in . make sure bluetooth is on in your phone. delete any old devices on the vehicle sync. then try reconnecting to sync to your phone.

[@alishawinters8247]

I have done everything and I still can't get it to work.

[@loganbailey555]

I don’t have a “sync reboot” option, any other suggestions?

[@brandonbelanger_Official]

See if the owners manual or forums have any further information.

[@WayneHenrymd]

Does anyone know why the Ford Focus 2014 SE SYNC media connects to my Pixel 7 automatically but does not play the audio unless I manually go through the prompts and select the phone in the media menu? Can I default to Bluetooth audio when I turn my car on?

[@deangelajackson3833]

I have a 2016 and it let me go to sysnc media but nothing come up

[@richardbrinton5109]

I have a 2014 ford fusion and it doesn’t have a sync reboot

[@Icux]

It’s helpful after a year thanks 🙏🏼

[@teresaclark7970]

My sync media doesn't even come up as a option . So I can't it keeping going back to the radio

[@brandonbelanger_Official]

See if the owners manual or forums have any further information.

[@lizzcvelez]

Thank you so much this help

[@dwheat9003]

Don't see reboot, isn't on mine. Anyway, phone does connect for phone calls just can't play music through radio and, just shows a continuous connecting message that never connects to Bluetooth.

[@brandonbelanger_Official]

You might have to use a usb cable directly into the car.

[@elchatoxman8735]

For me sync reboot doesn’t appear why is it?

[@blacklace00]

Thank you so very much!

[@alexisgraham1928]

0:51 is where it won’t go to that screen and backs out

[@brandonbelanger_Official]

That's weird, you might have to either reset the system or disconnect and reconnect the battery for a hard reset.

[@LincolnAintLinkin]

@@brandonbelanger_Official it does this to me on my 2017 Ford fiesta. When I click media it backs me out. How could I fix my Bluetooth sync ? I can't even use aux because it's linked with sync.

[@shamauri2619]

I have a 2016 Ford Taurus. When I click synch media and/or synch phone, it goes right back to the radio. Disconnecting battery doesn’t work either. Do you know a fix?

[@brandonbelanger_Official]

I had the same problem once, but it corrected itself after I turned the car off for awhile. If nothing has worked the dealer might be the only option left unfortunately. There might be an update or something that has gone wrong.

[@MrZkellz52]

this helped me : To perform a Reboot, press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 5 seconds. Please allow a few minutes for the reboot to complete. After a few minutes has passed you can resume using the SYNC system. Note: Feature availability depends on your vehicle´s options

[@KoniDemiko-yy3pn]

@@MrZkellz52 I tried this but nothing happened, does it show on the screen when it resets?, does the engine need to be on?

[@RaedAbed]

@@MrZkellz52i’ll try it

[@jalissac4290]

My Sync Rebooting is taking forever to load . I dont have my phonebook etc. connected to the car but its still rebooting . I sat in a parking lot for 30 mins and its still rebooting drove home and all and its still rebooting lol. Yours rebooted and im trying figure out where i went wrong 😭 lol

[@brandonbelanger_Official]

That's weird, the longest mine has ever taken was maybe 3 minutes but not 30. Perhaps try again and see if it happens again and If it does try disconnecting the battery to rest the whole system and see where that gets you. Worst case take it to the dealership.

[@purgatory8436]

Thanks for the help showing the steps, my screen cable popped loose and I'm too lazy to pull it out and reconnect it

[@RowndRaccoon]

What if i did master reboot?

[@brandonbelanger_Official]

Any settings you currently have saved would be reset and it would return the car to "as new".

[@saculvlogs7742]

Another way to do is to just pull one terminal from the battery to kill the car and when you turn it back on it will be good

[@PeggySpear-ww1yr]

Tried this and didn't work.

[@RickySearcy-ml4ch]

When I push phone button on my phone nothing happens.

[@allisonkent1628]

Mine doesn't have that option. What now

[@brandonbelanger_Official]

See if the owners manual or forums have any further information.

[@chloep8520]

This works🎉

[@modernrobinson2934]

The explained doesnt exist on the big screen 2019, my problem is that im connected to my phone always but have to manually connect to media device.. it never connects automatically

[@rexframpton8722]

for yours, try holding your power and skip button for a while

[@noahwarthan4540]

THANK YOU!!!

[@ericscalfano3256]

Thank you!!

[@martinbell1318]

thank u Brandon. immmmm Baccccckkk

[@amyh3149]

Helpful but it did not work! The Bluetooth will not stay on. It goes right back off after prompted to turn on.

[@George.did9.11]

So. My sync system has no sound at all. What do I do about that?

[@brandonbelanger_Official]

Has happened a few times to me, just have to drive the car around for a day, turning it off and on like normal and the sound should come back.

[@lunerdragon6]

Doesn’t work for 550

[@EdwardCarnajz]

This is in reference to a 2012 Taurus SHO.

[@teamurion2734]

Why TF does mine not have sync? I have a 2015 Ford Edge SE

[@user-jg6to4ww1q]

Mine doesn’t have sync reboot

[@brandonbelanger_Official]

That's weird do you know which sync you have (2,3 etc)?

[@reonyalindsey4346]

@@brandonbelanger_Official mine doesn’t either And I don’t know what sync this is

[@brandonbelanger_Official]

Hm, what year and model do you have?

[@rebeccaleach8610]

@@brandonbelanger_Official I need help as well, ford focus 2015

[@kezasibuford3230]

@@brandonbelanger_Official the same thing is happening to me in a 2015 Ford fusion

[@NusretBegovic-g1f]

click on SYNC-media wont give me enter. Nothing work for me even disconnect battery, try with fuse, nothing. I cant even find SYNC on my phone BT.joke.

[@StepOutInFaith7]

Did u ever find a fix...got the same problem😊

[@cionnaspratley6066]

it ain’t work smh

[@brandonbelanger_Official]

Disconnecting the battery may also work.

[@robertholmes1903]

When I hit the steering wheel volume up it changes the entire media it goes to radio then am 1, am2 fm1/2 then back to Bluetooth and won’t do volume as intended ima blow up my whole truck 😂

[@turner915ft]

i get the same action, what did you do too fix it

[@BobLay-t9i]

Generation one does not have SYNC

[@Superdudehatesmilk]

If you have an 08-12 Ford Escape and you're here because your sync keeps disconnecting the Bluetooth media: The Sync fuse is the 3rd fuse moving from left to right on the bottom row of the fuse box in your passenger floorboard/console area. Remove it while your vehicle is running, turn it off and put the fuse back in, then start your vehicle and it should be good to go.

[@vishalchinna5904]

I don’t have an option called sync reboot. Any suggestions please?

[@JustMe-bi2lj]

I don’t have a reboot option.

[@haileynarvaez7597]

Me neither. Was hoping to find an answer

[@DamianHernandez-g2g]

mine connects but says there’s no bluetooth audio to connect to

[@jessiecalvert6496]

I don't have a sync reboot option