How To Release The Ceiling Canopy Cover on i6® and Haiku® L

How to release the ceiling canopy cover on i6® and Haiku® L fans by Big Ass Fans.
Product Family: i6® and Haiku® L

[@victortoniolo4530]

My haiku doesn't have a hole at all.

[@14uunknown]

I have a hole but it does not move when we try and turn it looks so easy in the vid but nope