How to Repair Brother Color Laser / LED Printer. Blank ,light pages

The Brother Color Laser / LED Printer is very popular because of the low cost. But when they start to fail many toss instead of repair. If your prints are light, blank, blurry, or spotty then the repair might be very simple. Works with MFC and HL brother Color models.
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[@chrischihoonhwang6787]

Thank you Boss! I did all as per troubleshoot instruction. Picture on cleaning LED strip was very unclear...and I just cleaned the wrong side (the plastic side). I cleaned the actual LED strip just like you said and ran the Auto register as well. Don't know which one helped, but the 10yo printer is back to life.

[@cashe18]

GREAT!! These are great printers.

[@egheomoregbe3923]

The tutorial was really helpful. I was close to throwing out my printer when I watch your clip. Following your instructions step by step, the problem was immediately resolved completely. It's like a miracle. Wonderful. Special thanks.

[@DualSimCell]

This video was spot on, saved our Brother HL-3070CW. Thank you Carlos!

[@johnjacobs3232]

Thank you Carlos. I took my MFC-L3770CDW back to Best Buy for warranty work. They don't repair. My closest repair for Brother is 60 miles and I can't get them to answer the phone or call back. Took a chance to search the net and came across your video. Worked great. Why can't this be a FAQ on the Brother site. I hope you will come back with anything pertinent to repairing Brother LED printers. Thanks again !!!!!!!

[@bluepine33]

My red and green were coming out light and faded - What was supposed to be medium green was light blue and the red color was very light. I tried your fix and it worked. Colors are now correct. Thanks Carlos!! .

[@mtechtoner6947]

OMG, so glad I found your clip! I was one step away from throwing the beast out the window. I didn't have industrial alcohol so I used vodka! Now the printer's happy and so am I. :-)

[@achiu3800]

i repaired mine MFC 9340 because of this video!! Thank you!

[@jumerinc]

Carlos your instructions in how to get the Brother printer print better were very helpful...you saves me some headaches & money. again thanks.

[@aidenator00]

I can't believe this worked. Thanks! I have a Brother MFC L3770CDW which was printing faint/light. This did the trick.

[@robertziebol831]

Thank you Carlos for your excellent video! I was ready to throw my printer in the garbage - it works like new after following your instructions!

[@cashe18]

I'm very pleased it worked. And saved you money from buying another printer.. thank you

[@kalaMundaMusik]

My HL3040CN works like a charm after this fix, thanks a lot :-)

[@beedee4427]

Thank you for this very straight forward video. Just what I needed

[@cashe18]

I'm glad i could help.

[@trevorthomson4631]

Thanks Carlos. Almost thu my printer out. Good as new now

[@sstocker31]

Thanks for doing this video Carlos, I'm going to try it on mine and see how it works!!

[@brianbrachel4871]

Good Job Carlos! Thank you sir!

[@JMRivers153]

Thank you for a great tutorial!

[@JackieDeeMusic]

this was so so helpful!!! thank-you ;-)

[@nataliegreen8719]

Thank you so much, i was just about to throw my printer out the window lol

[@mensagemii744]

Ok. In Brazil we prefer Brother. I use two blacks and two colors, Laser/LED - at home, May, 2020.

[@93simon1]

Interesting and useful. Thank you.

[@cashe18]

Glad it was helpful!

[@dalilrafi]

The cleaning alone improved the prints 👌🏽 thanks The calibration fails every time though. Do you know what potentially causes this?

[@cashe18]

I have been told that many times it is caused from using generic toners. But if original then it maybe the contacts on the sides of toner

[@redranger518]

Thanks, I was able to calibrate, it made a big difference. My machine say it is not registered. I bought it new from Best Buy. Do I need to register? Or does it matter? I have the exact same model as yours on this tutorial.

[@ArtofThomasEstrada]

You my friend are a lifesaver! I was going out of my mind trying to fix my printer, nowhere on the support site could I find ANY mention of wiping the overhead components!! And then I found this video, BOOM, fixed!! Thank you, thank you, thank you!!

[@krissylsmith]

Omgosh! This is my problem thank you sir

[@frednasrallah]

Great help. Thanks!

[@garyvervoort6056]

Best fix ever, thank you Carlos. We replaced toner and drums, nothing worked, this is like a treat !!!

[@0790stok]

Ive had a problem with print output for a while now and was considering replacing the printer. As a last resort i thought I'd take a quick look on KZbin to see if there was a fix - and I came across your video. So I tried your advice and hey-ho it's sorted it out...what a star you are buddy! We all talk about being more environmentally friendly etc, but you never get anything on the manufacturers websites with info like this that could directly affect waste. Thanks again!

[@stephanierodriguez951]

Ty you for this info! Do you have suggestions for replacement toners other than original brother toner?

[@andrevanstaden1984]

Hi, well done video, not 25 mins of non stop talking about the machine, straight to the point. I have a question, my Wi-Fi key starts with a zero exam 0A1B ect... but when i hit the 0 key it makes a astrix "*" I've tried long press, but it goes straight to *. How to i enter the zero key when i want to enter number 0 in Wi-Fi passkey?

[@AmazonplayerOne]

Thank you god bless

[@CruiznBaboon]

Thanks Carlos, I've spent over $300Aud on new genuine toner and still had faint and patchy prints. Been trying for ages to clean everything inside, drums, rollers and still nothing. Your video has saved this printer from a double storey dive into the trailer, honestly works like new. Such a simple fix, wish i had seen it months ago. Thanks again.

[@mg8718]

Good fix. Thanks.

[@BevCrouch]

Hi Carlos I have a brother mfc9325cw which I love. If I print from the computer the quality is perfect. If I am making a copy the left side of the paper, about 2 inches , is fine but the rest is very faint almost unreadable. I followed the above video but did not help. Any suggestions?

[@Elisa-1-3]

Thank you so much! You've saved my day today!

[@cashe18]

Fantastic!

[@tilecreature]

100% worked, cant believe it, was about to buy a new $1000 printer, after buying aftermarket toner, then genuine, I thought the cheap toner ruined the printer.

[@cashe18]

I'm glad to hear it worked for you. I'm amazed at how many people actually are tossing GREAT laser printers because of this issue.

[@gtreadmill34]

Carlos thank you for posting this. Very helpful

[@FinancialBob]

Hi Carlos, I have a MFC-9340CDW that is blurring the colors. The black color prints just fine. I've followed your steps here and unfortunately it didn't resolve the issue. I'm able to calibrate successfully but when I attempt to run the Auto Registration I receive a message indicating "Registration Failed". Any suggestion on what I can try next?

[@cashe18]

This is usually when it can not talk to the chip on the supplies. common when using generic parts. check the parts if original...

[@rebasmith]

Great and do you have any information on how to fix if the printer is actually putting a big black/gray smear down the right edge of the page? We have cleaned etc but it's still making the marks.

[@johnobrien2145]

Hi Carlos I have a MFC 9340 CDW that is reporting "Drum End Soon". Have you replaced your drum, if so, where might I buy one in Canada or the USA???? Thanks John

[@richardhunt6340]

you say there's a list of models this works on down in the description, I can't find the "description" at the bottom of the page.

[@cashe18]

The list kept changing, I couldn't keep up. But it works with 90%+ of Brother color "LED" Laser printers.. You must check that your color laser is "LED type".

[@richardhunt6340]

@@cashe18 Thank you

[@richardhunt6340]

My model is MFC-L3750 CDW

[@eskiepal883]

Thanks so much!! What an easy fix. I almost pitched mine too.

[@rubyxfinity8634]

This is great, and I've definitely narrowed it down to the black LED being the cause of my print problem (a 1/2" white streak through any solid areas, and distorted print in the same areas). I've replaced every other item except the fuser, and it looks brand new. I've got under 8500 pages printed and my belt is clean and shows 60% life, and the Fuser/PF kit each show 95% life. The problem is only happening on black, and yes, I replaced toner and even the drum units. Always 100% Brother products used. So there's apparently some damage to the LED. How easy is it to replace one?

[@cashe18]

Sadly, it actually is a VERY hard part to replace. On just about all the led laser models because you will need to take the machine apart down to the controller board and spring sets. Very time consuming. Also finding the led print head new is a pickle. I think it be cheaper to find a used model on ebay than doing that repair.

[@rubyxfinity8634]

@@cashe18 Thanks for the reply and good info

[@rubyxfinity8634]

FOLLOW-UP: When I printed a narrow 1" block of each color I noticed CMY were solid and it was only black that had the missing area. So it wasn't the fuser. It occurred to me that I replaced the BLK drum, but not the others, and maybe it was the OTHERS that were causing the issue, somehow pulling the un-fused black away. I replaced the rest (might as well, they were all in the replacement package), and suddenly the black block was 95% solid! So if you run into this, replace the ENTIRE set of drums, not just the single color. Thanks Carlos for the calibration/registration instructions too.

[@alejandraflores925]

I get a paper jam error but no paper in the unit i have a mfc-l3770cdw. any help or info

[@markfoster8167]

Thanks man!!! Fixed my issues on a MFC-L3770CDW.

[@javierferrer1807]

Thanks, extremely helpful. Using the information from this video I did test, and I’m also convinced that the lights around the printer deeply affect the quality of the print outs, specially LED lights. I do not need to buy a new printer yet. Again, thanks a lot!!!

[@juantello5578]

Good morning Carlos, I have a brother MFC9340CDW, when I turn it on it shows the message "CLOSE THE TOP COVER", you would be so kind as to tell me how to solve that fault or share a link that can help me. Thank you very much for your attention

[@djhurlburt]

Carlos - thank you for a thorough tutorial. I'm struggling with my MFC-9130CW. I've replaced the drums; I've cleaned the LED emitters (as you demonstrated); I've changed ink and done all the "internal" diagnostics. I'm still getting very strange lines across the page. I do not know what else to do other than buy another printer (which I don't want to do). Any other ideas?

[@samantanovikovaite4917]

I have the same problem white horizontal lines, do you resolved it?

[@charliedee8522]

Calibration repeatedly fails, and cleaning solves nothing.

[@do1361]

Unfortunately it didn't help me fix my issue, but it did teach me a lot. I appreciate you putting this out there.

[@shahilmirza8646]

hi sir thanks but i have problem like this (calibration failed see troubleshooting chapter in user's guide) please give me solution

[@edinthailand2763]

Thank you so much. I had stripes/lines on my brand new out of the box printer. Problem solved.

[@alfafritz5966]

from 100 videos only yours is true...

[@jpreza]

Hey Carlos! Thanks for posting. Sadly for me, the fix didn't work. My pages are still streaking and they are also curling on the right side, running all the way up and down. The drums and cartridges are around 88%, the belt is around 30% (low but should be usable), and the fuse/fuse kit is also around 50%. Also, I've done the recalibration but whenever I try to save the configuration, it fails, so not sure what to try/do next.

[@og_ripvanwinkle]

I have a MFC 9340CDW, recently encountered faint or ghost prints from the black ink. All the other colors print well, without smudging. I have replaced the toner and drum, and am still encountering this issue. After viewing your video, I tried te steps you recommended and upon trying to auto register the printer give me an error that auto registration failed. I searched what that meant and the brother website recommends to replace the Belt transfer Unit. What do you think I should do or did I miss out anything?

[@davidshoaf2726]

WOW, WOW, JUST FLIPPIN WOW!!! The 3070 I bought for $5 works PERFECTLY. There is nothing on Brother's site nor on the web showing this piece of simple magic. Thank You!

[@cashe18]

David. That is an AMAZING DEAL! And the previous owners thought it was garbage. I'm glad it helped.. Enjoy your printer

[@picabaralla]

Seven years later and your video has been still very helpful for me. Thank you very much from Catalonia 😀

[@cashe18]

It is one of my top videos. These are great printers for the price. And it is sad how many people throw these away without knowing that recalibration the unit can fix printing issues. Thank you for Watching!

[@brandyepatterson3322]

Im having repeated paper jams from the back of my Brother MFC-9340CDW. I end up pulling all the cartridges out then pulling out the paper. To no avail. What gives?

[@yukuocheng]

Thank you so much! By following your video I was able to make my Brother MFC live again.

[@cashe18]

superb

[@yiwenhou5093]

Thank you for saving my printer! Almost bought another one...

[@ahmedabed2497]

Thanks Carlos 😊, the printer now print better after following your instructions but it is still have one issue: the black color is missed when copying using color bottom but when using black/white coping then it is working fine! Do you have any idea please?

[@JediRobin]

thx

[@lmlb4e69]

Thank you for taking the time to do this video! It worked!

[@maryortiz7519]

I just purchased my printer 2weeks ago and don't use it much but need it to stop overlapping print because it is not legible to read. Please tell me what to do, it is mfc-L3770CDW

[@cashe18]

If the unit is 2 weeks old, I recommend replacing. Should still have warranty .sounds like the roller has an issue. 2 weeks is tooooo soon for an issue.

[@T1George1T]

It is very helpful. Thank you!

[@joshuawilson6821]

THANK YOU!!!!!!!!

[@cashe18]

Glad to hear it helped

[@onlybugwit]

Thank you,,, very interesting

[@cristinai7508]

Carlos, I justcompleted the setup for the printer, and everything was working perfectly. I was able to use the WiFi and print from my phone. However, when I tried to do the Firmware update, the printer froze: it started by having the on/off button flashing for like a minute, and then it showed the on/off button that the printer is on, however, the screen is completely black. right now, the on/off button is still on, but the printer's screen is off, and it does not connect to my computer anymore because it says that the printer is "off line". I’ve read some trouble shouting suggestions in your website to press the button for 20/30 secs, but it did not work; I unplugged the printer and left it like that for 5 min, but nothing… The button is green but the screen is still black. When I try to use the Network Connection repair Tool it shows “Diagnostic-code-(-1). Now the computer shows that the printer is not connected by wifi. I tried to reconnect it but it was useless ( I turned on/off the router, I reconnected the printer to my computer). NOTHING .... I was so happy I got the printer working, now I am so very dissapointed. Can you please help me fix the problem please?

[@anniemaeindisarray9759]

Thank you .... really easy and great tutorial!!

[@amteshwars]

MFC 9130cw printer - paper jams and when pulled out by opening the back cover 60 % of the paper is printed and paper is still on the belt unit

[@jiraz]

Great review event i not use brother. This made me want one LOL

[@cashe18]

Jiraz Pipatwasin they are priced very well and work very well too. but cause of the low price,many tend to toss at the first sign of a problem. Many issues are quick fixes.

[@jiraz]

***** subscribe already:D what do u think when compare LED Printer between Brother, Fuji Xerox, OKI ? What is your best choice. Thank you

[@cashe18]

@@jiraz sorry so late.. I like brother because of the price. HP makes a great printer but I never recommend because the software is so large and bulky.

[@bestweststorage382]

When I go thru the menu I get the message that I need to replace the fuser. I figured out what that is and ordered it. But I am not finding any fact sheet or how to video for my printer. YOU have the toner series, TN-210. Do you know how to access it? I am blocked in one part to get it all done.

[@kimberlygibbs8513]

I don't see the mfc model numbers this will help i have an older brother mfc 9560 cdw that i love but it's no longer manufactured so hard to find information for the problem i am having. going to see if i can see this laser that you are cleaning and going to see if that will help the color streaks i am getting. i have moved and moved the printer several times and not sure if the movers shook or move it so much that has caused my lines. the toner cartridges are still almost full so I would like to try to keep them since replacing them is pretty costly. if you respond i'm not sure how to find the response so i'll try to keep checking hoping i will get any responses

[@maryortiz7519]

Have a new printer Brother laser color and it just started "ghosting" by printing overlapping words. Could you please help me step by step on how to clear this problem?

[@SK-wt2vb]

My printer keeeps jamming

[@SGTWALDO1981]

Thank you can't believe it was that easy. You are a unsung hero

[@Mixx-IT]

Thank you. This made my day (even if it is 1:23 am)

[@cashe18]

I'm glad it helped

[@regiegija]

Hi Carlos. I have a Brother MFC-9340CDW and it's printing with a light faded vertical stripe thru out the whole page on all colors. I created a test page on Photoshop with 3 rectangular with the 3 primary colors, yellow, magenta and cyan, and the problem happens one all tree colors. I apply your recommendation to it but didn't solve the issue. Do you have any idea how to fix it? Thank you.

[@andytam3354]

Thank you! I save to buy a new printer!

[@smokyatgroups]

Thank you so much!

[@brendaryan4168]

Saved the Day! (and the cost of replacing the printer!) Thank you!

[@cashe18]

Glad I could help!

[@mariogundayao3942]

how to solve automatically restarts in 15 minutes appears on the screen every time the machine is tuned on

[@cashe18]

I have never seen that before.

[@kphormel]

Unfortunately, it didn't work for me. Just one color is not working (magenta). Based on your description, it sounds like it could be not enough heat getting to that toner cartridge? (I have tried 4 different cartridges - none worked) Strange thing is: magenta worked last night but not this morning...

[@math28s]

I have the exact same problem (fading colors, some pages are almost white sometimes and other times blacks are too dark), I tried what you suggest in your video, but it didn't work. Any other idea? Thanks

[@cashe18]

Are you using genuine brother toner? Many generics do not work well with LED printers. They don't have the light sensitive particles in the toner which brother uses for the LED printers.

[@math28s]

@@cashe18 we finally cleaned LED as you showed but we had to use a little bit of alcohol. Now it works. Thanks!

[@RayRamirez75]

Hah! Thank you for saving a yard sale find in 2023.

[@binhha6856]

Thankfully

[@kphormel]

I should add: magenta stopped working. Yesterday, I reloaded the drivers and reset the printer, and it started working again. But then this morning (without touching the printer other than turning it off and on), magenta was not working again. Any ideas?

[@nelsonfgn]

Gracias !!!

[@kinayalandrykone2800]

Thanks it works, I was about to throw my printer away.

[@galaxies9595]

Awesome....that was the best advice I got....!!!! My printer is back alive

[@cashe18]

I'm PLEASED to hear it. It's a GREAT device for the price. Thank you for watching

[@jms5084]

Got the whole way through and it keeps saying "Regstration failed" ... any suggestions? Thanks :)

[@aimansabbagh7930]

Worked perfectly. Thanks a mil. Now, I have a continuous multi-colored toner on the edge of the paper, any hints how to clean that. Thx

[@cashe18]

Yikes, that is usually the drum is starting to wear out.

[@genevafranco7723]

Thanks this helped us in the office

[@papaya_virus]

I cleaned everything on my 9320cw and still printing as your first page. Cleaned bottom page, drums, lasers, ... I calibrate but when i'm going to Auto register gives Error and red ! turns on. I will try to manual register instead... :/ will post here the result

[@cashe18]

Are you using genuine parts? that error is usually when it doesn't read the little chip on the supplies.

[@mrop2mystyk803]

👀👍 Thanks

[@cashe18]

No problem 👍

[@kenbryan8020]

thank you brother!!!

[@stevelaminack1516]

Hi Carlos, you still responding here? I have a Brother HL-3170CDW that is leaving a 1" smear (light) top to bottom on the page. What might be the problem and how would I fix it?

[@LifewithCindy]

Dirty drum. Take it out, use an alcohol wipe and get the build up off. Wait until it dries and reinsert.

[@avkumar618]

Registration is failed in that case you have any solution

[@cashe18]

I believe you will see that error if you are using generic drums. It may need replacing.

[@avkumar618]

all the drum where brand new from brother , anyway i found the issue customer bought a cheap cartridge now working fine thank you bro

[@naeemahsan6310]

Thanks Carlos

[@Tendertroll1]

Very good this helps me

[@Hehedidntknow]

Thanks, really helped

[@shahilmirza8646]

my printer model (MFC-9140CON)