How to Setup Process Improvement for Your Business

Learn how to improve your businesses processes, so that you'll be able to incrementally improve efficiency as you scale. Søren Pommer covers how best to approach documenting your processes so that you can focus on recognising problems and solving them!
TIMESTAMPS
Process Hierarchy 01:11
Process Mapping 02:00
Work Instructions 02:46
Checklists 03:27
Review for Improvement 04:43
Recap 05:42
SUMMARY
- Document your process hierarchy.
- Map your processes.
- Record how to complete those processes.
- Review those processes to identify what can be improved.
RESOURCES
Process Success Guide - www.gluu.biz/process-improvem...
Process Improvement Tools - www.gluu.biz/process-improvem...
Thanks for watching. Leave us a comment if you have any more questions down below!

[@grandhi05]

Very nicely articulated, and explained in a most easy and simple manner that almost anybody can understand. Thank You So Much !! I am sure whoever is watching with an idea to learn, will surely benefit from this session.

[@esiracastillo]

This was simple and to the point. Thank you so much!

[@gluuTube]

Glad it helped!

[@josephfry7424]

what i like you go step by step i think everyone can understand

[@siphiwontshuntshe7927]

This was so clear

[@likithsaisurya9026]

Clear and Resourceful. Thank you Sir, for your presentation. It really helped me.

[@gluuTube]

We're so glad to hear that!

[@arunaverma7578]

Great video

[@gepardtilly]

Which methodology do you follow in this roadmap? Is it something that you have developed?

[@gluuTube]

Hi! good question. It's a combination of how it is required to be done by the ISO standard and maps to the lowest level of BPMN 2.0. Other than that it is about using the fewest notations possible so everyone will be able to understand how you work.

[@chenguefer156]

Very interesting and useful method. I have one doubt: is it not a better approach to map activities in the first place and then clarify roles? Can you expand on that? Many thanks for sharing, great KZbin channel.

[@gluuTube]

Thanks for your question. Let's try to elaborate - normally when people map an as-is process they know who's involved before they know what is done. In such a case starting with roles is easier as you can interview people about what they do. However, in other cases you can certainly start with activities. Good point.

[@chenguefer156]

@@gluuTube Many thanks for your quick and very helpful answer.

[@GunijansFamousQuote-st5ed]

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