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Once your project is complete, you need to hand it over to the Business as Usual team, and document a BAU Transition model or BAU Support Model, to define how the project deliverables will be supported in BAU.
Details depend on what you are transitioning, for example:
• Mission-critical IT
• Operational customer service process
However, some basics…
Need transition manager or integration manager
Planning the Transition
Preparing Your Stakeholders
Training
Handover documentation
Testing before transition
Confirm Transition readiness
Cut-over process
Post Transition
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00:00 - Transition to Business as Usual (BAU)
00:28 - Transition Plan
01:45 - Spectrum of types of transition
02:02 - Integration Manager - or Transition Manager
02:55 - Plan the Transition
04:05 - Prepare your Stakeholders
04:39 - Training
05:40 - Handover documentation
06:03 - Pre-transition testing
06:31 - Confirm transition readiness
07:01 - Cutover process
08:22 - After the transition
#BusinessAsUsual #ProjectManagement #BAU