How To: Update PS4 By USB and resolve error SU-41333-4

Today I am doing a video how-to on updating your PS4 with a USB drive. I go through common issues and errors you may encounter like SU-41333-4 and how to fit them also. This video was requested by RedYBlue in a comment section. If you have more videos you would like me to make please let me know in the comments and I will do my best to make them.
Thanks
Conrad

[@LuisDiaz-iy8nk]

Dude thank you so much you explained it better then the PS4 technicians

[@TruNewsofFacts]

Thank you! It finally worked after several attempts. I kept getting the error message but if you follow his steps I promise it will work.

[@henhenhen19]

Thank you, this worked perfectly for me after the "factory reset" thingy. The directory naming was a bit unclear on the official website, so I'm very grateful for this clip. 5th clip I checked, first one to actually show it right. thanks again *edit I spoke too soon. It started copying the update file, and then after finishing it blinked white, then rebooted and now it can't recognize the drive again... good times :P *it kept rebooting after not finding the usb, going directly into safemode but not offering the options. I pulled the power and after re-plugging I could choose update , and it found the file. so now we'll see... *it updated, I accepted the terms of agreement and it said it needed to reboot. Now stuck in the "can't start" shit again *day after. It didn't work. Might need a new hardrive. I'm extremely disappointed at Sony for this

[@letsfixit4404]

Henrik Wenne glad it helped! Cheers

[@BowTheGoatGaming]

Did you ever get it to work/ get out of safe mode??

[@henhenhen19]

@@BowTheGoatGaming No. After scouring the web and official supports it seams like a dead end that requires a repair from Sony. Which is incredibly frustrating. I'm not gonna pay 120£ for a repair, and have just surrendered and will buy the PS5. It was surprising how stressful it was, and I just needed it to end.

[@BowTheGoatGaming]

Henrik Wenne I got mines back to work & dodnt need to change the hard drive but I ended up taking it out & putting it back in... I also went to Walmart & bout a 2T Game Drive thinking it was the hard drive🤦🏿‍♂️. Anyway I plugged that up to the PS4 Pro, entered the flash drive with the how the video said to and went to option 6. It got out of safe mode but errthing got deleted in the process had to start over😒

[@dankyeetdankboii719]

@@letsfixit4404 What usb works and how much filespace will it need for the update

[@FREDDIEHUBBARDMUSIC]

As soon as i turn the PS4 on it’s already on Safe Mode.

[@rylanfisher8593]

Same

[@raygodxmb]

Ong

[@FREDDIEHUBBARDMUSIC]

@@rylanfisher8593 had to buy a New one..

[@qlql4059]

The ps4 made this so we buy the ps5

[@shaquanmccurty6447]

Ong

[@royfrierson9562]

We followed the video step by step and it worked perfectly up until the very end when it was supposed to be restarting. At that point, it show a loading screen at about 27%. Eventually it went to 100 and we tried the process again but it took us back to the same loading screen. If we can fix this I’d be so grateful.

[@mrekmen6819]

Same

[@mrekmen6819]

Did you fix it?

[@JoyceSimba]

Did you solve the issue?

[@aarondurnin2069]

So I’ve followed all the steps, but then after the update finishes it brings me back to the whole “checking system storage” part, and then tells me I need to update it, but when I click okay error (CE-34788-0) comes up. Anyone know what to do?

[@TheRiotLights]

following because mine is doing this too

[@Kuj0M0j0]

Did you ever find a fix for it because now im stuck as well

[@FREDDIEHUBBARDMUSIC]

I can’t get out Of the Safe Mode.

[@XalenMaru]

Had to do this after installing an SSD on my Pro. Worked like a charm, thanks!!!

[@davidmiller7593]

Thank you for the help. It worked! i went wrong by not removing the numbers from the update download file. also had to do mine from step 7 in safe mode.

[@tmx786]

You dont have to do this. Press the power button on you PS4 until you hear a second beep. Leave it until a screen with 7 options shows up. Try the last 3 options. 6th tends to work most times. Your welcome

[@hodgehomeschool6082]

Thank you! It worked for me. My husband will be happy when he comes home

[@boohoo12399]

I did this step by step and just as the copying finished it came up with an error again (SU-42118-6) I have tried literally everything!!

[@qasemelkafarna8741]

Same man

[@letsfixit4404]

If it’s still under Warrenty I would send it to Sony for repair. Otherwise check this video kzbin.info/www/bejne/hp2xcpmNhKyAha8 does the disc drive take discs currently?

[@jacquelinesvcks1981]

I need help I’m still in the safe mode loop for months I just got the usb because nothing else worked , I used step 3 on safe mode update system and it says it’s updating and when it’s done it restarts and it takes me back to the safe mode loop :((( I haven’t even had my PS4 for a year smh :/

[@letsfixit4404]

jacquelinesvcks if you haven’t had it for a year it is probably still under warranty. I would contact Sony

[@Taemoney38]

LetsFixIt I’m having the same issue this 7.51 update is horrible I need help

[@jessicalauritsen2130]

OMG, it was sooo helpful, Thank you!!

[@letsfixit4404]

Glad it helped!

[@maxmills7184]

Thanks Man you help me a lot you just got yourself a new subscriber

[@letsfixit4404]

Glad it helped! Thanks for subscribing!

[@douglasfreeman3229]

Thanks for upload. Just installed new SSD to PS Pro. There are 2 files to download on PS site. At first I tried to install the "update" file when I needed to install the system "re-installation" file. Make sure you are using the correct download if you are fitting a new SSD otherwise you will get a message saying that the file isn't recognized, and a CE-347880 error code.

[@jidedrums304]

This was really helpful...thank you

[@letsfixit4404]

Jide Drums glad it helped cheers

[@alejandroarangure3432]

Your video helped me a lot I had already tried many things but nothing helped me until your video thank you really

[@MrMooMoo_The_First]

My brother helped me and I figured it out he was missing the ps4 folder but we finally fucking got it wooooooo thank you man bc we didn't know we needed that ps4 folder thank you im gonna sub

[@letsfixit4404]

Thanks for the sub glade you got it working!

[@Authenticseeg]

Thank you the process worked but in my situation I found this ps4 that needed a whole reinstall instead of a update

[@richhouston5978]

This vid helped me out bro I appreciate you!

[@riahriah4]

After I select “Update” it turns off and and takes me back to the screen that says “Cannot start the PS4. Connect the DUALSHOCK 4 using the USB cable, and then press the PS button” I followed all the steps, What am I doing wrong?

[@DAVID-cf5st]

Thank you for your services man big help thanks 🙏

[@letsfixit4404]

Glad you found it helpful. Thanks for your support

[@trulytexasyt3200]

Thank you so much ☺️

[@officialkonamiupdates8285]

🙄

[@MDCVERSE.1]

Omg its the same video my power button is broken can i just turn on the ps4 with controller wait untill it says the same error before all fo this plug my usb then can i click OK will it work like that.

[@oswinlucas1752]

Worked for me thank you

[@letsfixit4404]

Oswin Lucas glad it worked! Cheers

[@binlit7336]

I LOVE YOU BRO THANK U SO MUCH

[@letsfixit4404]

Glad it helped

[@kentugen1959]

Good

[@druxen4242]

Hey can you please do a video when you are doing the entire reinstallation file?

[@isaacochoa7988]

Thank you so much man🙏🏻

[@ellangoramkumarvlogs]

Jee plaseeeeeeeeee help me

[@MJFinn]

Fun Fact: All of us here have a PS4.

[@noahguerrero8011]

Have you fixed it yet?

[@MJFinn]

@@noahguerrero8011 Nope. U?

[@MJFinn]

@@noahguerrero8011 I even initialized it, no luck.

[@aymanayman5951]

Thank you. I succeeded

[@zenk1578]

THANK YOU SO MUCHHHH

[@letsfixit4404]

pete the cat glad it helped!

[@maramastran2350]

THANKS BRO U SAVED ME

[@Man08yt]

2:10 I am there but the usb DOSENT pop up it’s plugged into my laptop correctly and everything. It al

[@letsfixit4404]

Maybe it’s a bad usb drive? Try another port or another computer?

[@sandragamboa3816]

I did everything like in the video but at the end, my ps4 took me to safe mode instead of taking me to the login screen. What can be the issue?

[@zunehd16]

This is exactly what mines does

[@riahriah4]

Any updates on how to fix this?

[@JoyceSimba]

Did you solve the issue?

[@mariano_0510]

Thanks dude

[@lanidmartinez7578]

I just bought my son a new hard drive, so I still need to do the update or the reinstall?

[@marlionisaac8072]

I need your help to Install the Playstation 4 software to a New Hart Drive that I brough for my Playstation 4?

[@Admin-ex1wr]

I updated it and my playstation restarted then i had to update it again and it shows that everytime

[@nukraker8852]

Thank you my mans

[@fotwunny4real291]

I followed your steps and instead of restarting n loading into the blue page, I get out back to the black screen saying cannot start the PS4 Connect the DUALSHOCK 4 using USB cable, and then press PS button. I need help fixing my PS4, it’s stuck in Safe Mode and once I press the PlayStation button on the controller like it tells you to, I’m only given option 7. Initialize PS4 (Reinstall System Software) Once I press that it says to insert usb with updated file of update 8.00 I put in the flash drive with the correct download all set up the correct way and I get the SU-41333-4 Error Code, this keeps happening over and over no matter what I try, any help would be appreciated!

[@JoyceSimba]

Did you solve the issue?

[@hafizkhan3275]

THANK YOU

[@coreywallace3391]

so what do you do it wont go into the safe mode list? it wont let me update it, gives the SU-41333-4 error, or it says cannot find update file/USB drive" I have it connected fully, I have the file names correctly. and the other options you said could be the cause is not working either. its a new ps4 pro... just bought a few months ago. crashed and wiped my whole system

[@zaysleepy3697]

I have the same problem it wont let me go to safe mode but im just going to download the update on my USB

[@letsfixit4404]

If you just got it a few months ago it might be under warranty. Maybe send it into Sony.

[@ragheb3271]

Think you very much ❤️

[@letsfixit4404]

Thanks for your support! Glad it helped :)

[@davidrobert6265]

It doesn’t even get me in the safe mode options menu I used like 3 different usb chargers idk what’s the issue this isn’t the first time I got in safe mode but I can’t even restart the software or some

[@letsfixit4404]

Have you tried this “To enter Safe Mode, turn off the PS4 by pressing the power button. Press and hold the power button. Release it after you've heard two beeps.”

[@davidrobert6265]

LetsFixIt brother I tried it put me in the safe mode setting where I can pick if I wanna restart the PS4 or database ect I pick number 7 like last time so it can delete useless shit n others but it jus kept me in the loop the first time i was stuck in sAfe mode last time it didn’t do this to me

[@Doublerrs__]

I keep getting error

[@ivanmagtoto1848]

It just keeps going back to safe mode. I’ve done everything step and fix issues that may need fixing, is there a problem that i can’t fix?

[@letsfixit4404]

Might try a different hard drive and see if that helps

[@xd_nosc4640]

I did this exactly the same as you it gets to the final restart then takes me back to the beginning

[@zaybo_]

Thank u bro

[@letsfixit4404]

Glad it helped!

[@davinamuirhead6240]

Hi, thank you for this video. Iv followed all instructions but it still ‘cannot find the update file’ on my usb. The only thing i can see different is my file has an Internet explorer icon next to it, and not a file icon like yours has... would this make a difference?

[@letsfixit4404]

Davina Muirhead sounds like you have either just the link to the file on the usb or something went wrong with the download. What size is the file?

[@HopEagle]

@@letsfixit4404 same problem with me. i chose the app word to save the file. so it has a word icon on it. the names and the size of the file is abouletly the same. and it gives me the error the file cannot be find. what is worng with what im doing. about to lose my mind.

[@Hasbulla.]

@@HopEagle did u ever fix it

[@blessedguapo]

@@letsfixit4404 I have the same problem rights now would I have to change the internet explorer icon in order for it to work????

[@KennyKrumpin16]

Doesn't work SU-42118-6 error pops up.

[@letsfixit4404]

ThaOnlyKen this video tutorial is just how to update your PS4 by USB. This will not solve SU-42118-6. For that error you must troubleshoot your blue ray drive and why it’s not working

[@motionedbiscuits3780]

Literally did this and it takes me back to the same start screen for safe mode

[@letsfixit4404]

CJS AyyMenn was your PS4 able to boot to normal mode before? Do you get any messages before it goes to safe mode? You might want to try a full reinstall instead of an upgrade.

[@motionedbiscuits3780]

LetsFixIt I did the reinstall just takes me back to the start screen

[@letsfixit4404]

Do you get an error message?

[@manjpurewal165]

LetsFixIt yh I get one to

[@qasemelkafarna8741]

I get an error too

[@tekkzztekk2339]

Tanks ❤

[@yeshua418Q]

In safe mode its stuck on option number 7 it will not move to option number 3 I think its the harddrive it will not install update

[@ellangoramkumarvlogs]

Jee Any USB pendrive support this error solved

[@letsfixit4404]

Glad it fix it! Cheers

[@takrenne0460]

I Get error CE-34788-0, can i Get help?

[@letsfixit4404]

Make sure the downloaded update file is saved with the file name "PS4UPDATE.PUP" and saved in the "UPDATE" folder.

[@almightydavid7548]

Saved my life

[@edwinvidal4097]

What if there is no fat32 option in the file system?

[@CalX2]

I have the SU-42118-6 error code it won’t let me update it and before the update it was fine what do I need to do to fix???

[@anklez_2k690]

Same problem

[@CalX2]

@@anklez_2k690 what do u need help with I fixed the problem ages ago ??

[@anklez_2k690]

@@CalX2 it’s one of the ribbons connected to the optical disk drive

[@anklez_2k690]

I broke the port on the mother board (the clip thingy)

[@CalX2]

@@anklez_2k690 check if ur disk drive still works like pull out and back in and if not then take it som1 and get it sorted but the disk drive worked for me and when I turned the ps on it all worked not sure how but it did.

[@draganam.9835]

Yep after the system copies everything from the thumb drive to ps4, I click on "update" and states that system will update after restarting. Once it restarts, it only sends me back to safe mode stating that I need to update the latest version. THIS PS4 IS ONLY 2 YEARS OLD, BARELY PLAYED (MAYBE 60 HOURS ALLTOGETHER). ANYONE HELP?

[@Guri_-dl8sy]

Thanks

[@eliasolsson3138]

När jag laddar hem så står det att det att det är från Google chrome men när du laddar hem är det någon annan vit fil för på min så står det inte PUP snälla hjälp @Letsfixit

[@brycevaldez7582]

I have tried and tried for 2 days typing error codes in youtube and nothing I can't make it past the first screen that loads up when u unplug the PlayStation incorrectly

[@letsfixit4404]

Does it give you an error code?

[@Coa05]

I did all things and it says sth like “when installation is complete, the PS4 will restart automatically” and it back me to safe mode, please help me what to do

[@letsfixit4404]

Are you getting any error code?

[@yamdemcheeks5888]

I can’t download the update file on chrome

[@ShadowRenn]

How can you do this with a mac

[@letsfixit4404]

I don’t have a Mac but if I get a hold of one I will make a video for you

[@ShadowRenn]

@@letsfixit4404 its ok now. I initialized my ps4 due to a safe mode loop.

[@ShadowRenn]

@@letsfixit4404 its fine now so you dont have to worry

[@chadwicktv4680]

Do I have to have a computer to fix my ps4

[@luisramirez3922]

When I go to safe mode, I don't have the 8 options on my screen. Is it because I have the ps4 slim? Does it make a difference?

[@letsfixit4404]

Luis Ramirez does it say “safe mode” at the top of the screen? You should have between 7-8 options but it should mostly be the same.

[@luisramirez3922]

@@letsfixit4404 yes it does and somehow I don't have the 8 options

[@letsfixit4404]

Luis Ramirez how many do you have?

[@luisramirez3922]

None really, when I turn on the ps4, it tells me to plug in controller with the USB cord and after when I press ok it says to plug in USB device

[@letsfixit4404]

Does it mention an update file like “Connect a USB storage device that contains an update file...”

[@Iwmziwn]

When u hit format it says it contains the version of Windows that you are using formating this volume could cause your computer to stop working

[@letsfixit4404]

Sounds like it not your usb stick. Windows can’t format the active OS partition so it would stop you. I would verify it’s the usb stick

[@ghostkiller4197]

Does this delete all your data

[@jkellyn377]

Can It still work if you dont have a usb

[@bradley7487]

what do I do if I can't change it FAT32?

[@googie9477]

My ps4 is always stuck at 24%

[@famcam6660]

After I try updating it with usb it shows error update with the su again what could I do after that

[@letsfixit4404]

Did you do just an update or a full reinstall? If you did just an update maybe try a full install.

[@carledouard5428]

Trying the full reinstall now to see. Been going back and forth for a week now

[@SMDRacing24]

Carl Edouard we need answers Carl! Lol any word? Stuck in the same loop.

[@famcam6660]

@@SMDRacing24 Nope still hasn't worked for me

[@joelchaney5736]

Thank yurr vury murch

[@letsfixit4404]

Joel Chaney glad you found it useful Joel 🙂 Cheers

[@joelchaney5736]

@@letsfixit4404 it was working then it came up with another error SU-41333-4

[@joelchaney5736]

Dont know what to do

[@letsfixit4404]

Did you do just the update or a full reinstall?

[@joelchaney5736]

@@letsfixit4404 update

[@x_cambition8359]

Why do I only have option 7?

[@varityfate9732]

the file system is fat32, but the format is exFAT

[@us2745]

Why did this happen. I was just using it.

[@jeeprsz2063]

everything worked until the longer update at the end (the actual update file) it just sent me straight back to safe mode :(

[@Lander484]

Make sure your USB is formatted to FAT32. Make sure you created and named the folders on the USB correctly. Then there are 2 different download files you can get on the PlayStation website. If the one you used didn't work then try to download the other one. But in case you didn't know, if you update your PS4 with the second download file, the one that is a larger file size on the PlayStation website, then your PS4 will be completely reset and you will lose all of your save game data and saved screnshots and videos, so this method should be a last resort only after trying every other method. Some of the other methods you can try first that might help are covered in this video. kzbin.info/www/bejne/iKqQmmeMgMt8eZI

[@daniellepool8094]

How do I fix wen my ps4 keeps turning off and is slow

[@SebarraO]

Not solved, still getting the error

[@cristhianrosado6900]

Does anybody know if this works with the Safe mode loop?

[@zunehd16]

Mines will literally do all the reinstall steps but will turn off and back on and then go to the safe mode loop all over and force me to do this all over again

[@letsfixit4404]

Could be a bad hard drive. You might try and replace the drive.

[@Lori1X]

have done what you said and now getting error code su-41336-7

[@letsfixit4404]

I are a few possibilities I can’t think of. Try using a smaller usb drive to do the update and do the full update not the smaller upgrade file. It also could be corruption on the hard drive and the drive is going bad. You could try replacing the hard drive.

[@GlennBwire]

Funny that this bug came out a few months before the ps5 release 🙄🤔

[@musicmojo100]

initializing helped...

[@letsfixit4404]

Great glad you got it resolved!

[@Jamarkusjrcockstomper23]

Can you do it on labtop?

[@AftonFan-zy9yz]

Yeah but I don’t have a usb stick

[@khansvlog3507]

It didn't help me

[@slauxtrr]

I have the file ps4 , update, and ps4update.pup im on a MacBook and I can’t see the file system

[@letsfixit4404]

Slauxtrr format the usb using your Mac choose either exfat or fat32 my guess is that you are using a usb drive that is formatted NTFS and that’s why you can’t see it on your MacBook

[@lolahallums7049]

i don’t know why it’s not working,

[@kintarri74]

I CANT MAKE ANY SELECTIONS OTHER THAN #7;JUST INSTALLED A NEW HARD DIVE

[@jkellyn377]

Can It still work

[@charliebrauer7948]

it doesn't read my thumb drive

[@letsfixit4404]

Make sure it’s pushed in all the way and formatted as fat32

[@jacob4randolph]

this shi actually worked

[@letsfixit4404]

Glad it worked for you!

[@Venom12081]

I did all of that and it still says cannot start ps4 someone please help

[@Lander484]

Make sure your USB is formatted to FAT32. Make sure you created and named the folders on the USB correctly. Then there are 2 different download files you can get on the PlayStation website. If the one you used didn't work then try to download the other one. But in case you didn't know, if you update your PS4 with the second download file, the one that is a larger file size on the PlayStation website, then your PS4 will be completely reset and you will lose all of your save game data and saved screnshots and videos, so this method should be a last resort only after trying every other method. Some of the other methods you can try first that might help are covered in this video. kzbin.info/www/bejne/iKqQmmeMgMt8eZI

[@Venom12081]

@@Lander484 Hey Lander484 thanks for the advice but I actually decided to upgrade and got myself a ps5 but thank you so much

[@user-gk2ez4pf4z]

It wrote cannot find update file

[@letsfixit4404]

Make sure the folders and file are correctly named. Make sure the usb drive is fully inserted into the PS4 as I know it can be hard to push them in depending on the usb shape. Also use a usb thumb drive stick not an external hard drive as they usually don’t work. Otherwise I might try a different usb thumb drive stick.

[@aiadass2834]

I get ce-34788-0

[@adrianlmao948]

everytime i press download it dosent download

[@letsfixit4404]

Maybe try another computer

[@musicmojo100]

from a Mac computer?

[@letsfixit4404]

Once again get a Mac in my hands I will try to make a video