How To Use Samsung SSD's With A Phone

[@andglasgo]

Thank you so much! I can't believe I couldn't figure out how to find my DCIM on my Galaxy S21 from the menu and then get back to the SSD. That back arrow in the top left is obvious, but was not to me. Thanks for the step-by-steps with troubleshooting and the clear instructions. I can now directly move files from phone to my SSD drive without hooking both up to my laptop and wasting an extra 30 minutes every time.

[@ScooterMediaVideos]

You're welcome!!! I'm glad to hear you got it working and can now save yourself some time! 👍

[@buddysmith7080]

I hope you can answer a couple questions. 1) how do you charge the T7 if you don't have a computer? 2) Can you COPY photos/video instead of MOVING so I have them in both places?

[@ScooterMediaVideos]

Hello, the T7 doesn't need to be charged, it gets powered by whatever it is plugged into so the phone should power the drive. Yes, you can copy and paste instead of moving to have them in both places.

[@buddysmith7080]

Excellent, thank you. Great video

[@carolinechapman8984]

Thanks for this informative and clear video. I'm wondering if there is a 'right' way to disconnect/ eject the SSD from the phone afterwards so that data is not lost? Also, for how many years might the T7 SSD last before we'd need to replace it? thanks again.

[@ScooterMediaVideos]

You're welcome! To eject the drive, navigate to the Samsung Apps folder and choose My Files, scroll down until you see the USB drive and click on the 3 dots beside it and choose unmount. I don't ever do this but it's probably safer to do so. As far how long it should last, I'm not sure...I have been using my T5 and T7 everyday for a couple of years now and have had no issues. 👍

[@sharonr.ayersman5888]

I'm having a heck of a time. Just to let you know, I'm completely UNSAVVY on technology, but that doesn't stop me from trying! I have a Samsung S23 Ultra and a Samsung T7 SSD. Could you please post a video of transferring pictures from the S23 to the T7. I'm on my second week of trying to do this Thank you in advance!

[@ScooterMediaVideos]

I do not own a Samsung S23 to show how to do this but I can try and walk you through it. 1. connect drive to phone using usb-c cable. 2. navigate to the Samsung Folder and click on My Files. 3. click on Internal Storage and then the DCIM folder and then the Camera folder. 4. tap and hold on one of the photos you wish to move and then select all of the photos you wish to move. (they should have checkmarks beside them) 5. once all photos are selected hit the copy button at the bottom of the page. 6. Navigate back to the My Files folder and choose the USB storage 1 (or whatever the USB storage folder is called...this is the Samsung drive) 7. now either select Copy Here to put it on the root of the drive or select the 3 dots at the top right and Create Folder to make a new folder to add the photos to and then hit Copy Here 8. the photos should be copied onto the drive and you can now delete them from the phone if you wish. If you have any other questions, please let me know. 👍

[@sharonr.ayersman5888]

WHOOHOO!!!!! That was so EASY with your clear instructions...thank you SO MUCH!!@@ScooterMediaVideos

[@ScooterMediaVideos]

@@sharonr.ayersman5888 you're welcome, I'm glad it worked for you! 👍

[@amarettodisaronno5488]

I've just tried that on my A53 5G...it works

[@Topher72788]

Don’t worry I’m pretty good with tech and my s23 ultra is doing the same, I plug it in and it only shows up for about 3 secs then gone , doesn’t show it’s connected

[@5500Golf]

Wait! Samsung T7 and T7 Shield will not let you backup when your phone are using SD card. There are no setup that let you choose where to Backup phone. I Have Samsung S20 with SD card and it only let you Backup to SD card. Does it only work when you're using internal storage? Thanks for always giving great 👍

[@ScooterMediaVideos]

It sounds like you're right, I just read that if an SD Card is installed on the phone it will backup from the SD card...I guess you have to remove the SD card to backup the data on the actual phone...which is kind of a pain. Thanks 👍

[@user-king_alshehri_2025]

Good man ❤❤❤ SAMSUNG T5 SSD GOOOOD GOOD MAN

[@ScooterMediaVideos]

Yes, I use my Samsung T5 and T7 all the time and they're great! 👍

[@thatswhatisaidCA]

Is it possible to record video directly to the sdd? That would be amazing for a youtuber, for instance. I've got Galaxy A71. Thank yooooou!

[@christopherelsten7317]

Yes It is... perfectly!!!

[@ScooterMediaVideos]

I am able to do this on the new iPhone but I have not tried it on an android phone. If it doesn’t work natively with the Galaxy A71, there is an app that should make it work with an ssd called mcppro24fps.

[@Bangbangboom51]

nice video. Question though. Provided there's enough space in your portable ssd, Can two or three different samsung phones share and back-up their files into just one portable SSD?

[@ScooterMediaVideos]

Thanks! Yes, you should be able to backup two or three phones on one hard drive as long as there’s enough space.

[@Bangbangboom51]

@@ScooterMediaVideos assuming the 3 phones have different user and files, will it still be ok? Thanks man for the reply.

[@ScooterMediaVideos]

@@Bangbangboom51 I believe it should still work.

[@Bangbangboom51]

@@ScooterMediaVideos thanks man. scared that they might overwrite each other instead of making their own backup partitions.

[@ScooterMediaVideos]

@@Bangbangboom51 this is not something I have done or tried so I don't want to say for sure that it will work, but I believe it should.

[@marianacastrejon7023]

Hello this video is amazing. I was wondering if you can help me. Ive been looking into the Samsung t5 and t7 to use for my Samsung s21 and I have a question I’m properly going to get a IPhone 15 plus very soon and was wondering if I will have any problems with connecting it to it. Like would I have to change the format, is the t5 or t7 better for this situation or is there anything I should know. thank you

[@ScooterMediaVideos]

Thank you! I have just switched to an iPhone 15 Pro Max and the T5 and T7 work just as well with the iPhone 15 models. You shouldn’t have to change the format or anything.

[@eddie45658]

Thanks for video ! If i have my phone backed up to samsung cloud, is their really ant point of useing this ? Is just an extra layer of protection incace something goes wrong with the cloud, or will this do a better job at restoreing my phone they way was set up before ?

[@ScooterMediaVideos]

No problem! If you have your phone backed up on the cloud you are probably good. I just use these to store videos and photos from my phone and to edit off of.

[@snagrbuster7343]

Great video!! However I have a question Please, Can the videos downloaded from KZbin, onto an android phone, be transferred to an SSD external drive (in my case, its a "WD "My Passport")! Thank you

[@ScooterMediaVideos]

Thanks! I'm not sure if the WD Passport is compatible with Android but if you plug it in and it works then yes, you can transfer a video to the drive.

[@limtseho3540]

Great video! I have a question: can this samsung t7 interchange files from my Mac to the t7 and than the t7 over to my samsung a73? Thank you so much

[@ScooterMediaVideos]

Thanks! Yes, as long as everything has a usb-c port then you should be able to transfer the files from the Mac onto the drive and then onto the phone.

[@limtseho3540]

Thank you so much!!!

[@ScooterMediaVideos]

@@limtseho3540 you're welcome! 👍

[@nanm1208]

Ugh...why is mine not working that way! But you have me on the right track 👍

[@misspennny]

I just purchased the Samsung portable ssd t7 and installed the app on my S20 to use this portable ssd and i keep on getting restart my phone. Expected to not have any issues with a new device. I want to throw it out the window

[@ScooterMediaVideos]

I don't recall having to install any software to use the drive, I just plugged it into the phone.

[@tomevans7567]

I have a S20 and didn't have to download an app. I just plugged it in and it works perfectly. I will get a restart your phone message if I just unplug it instead of dismounting it properly. But never an issue. Hope you get it figured out

[@Tacopusher]

Did you figure it out? Because this video was Not helpful at all

[@Sajithgt]

Had the same issue with my 23 ultra, Uninstall the app and you'd be good to go .

[@zucciniii1878]

@Tacopusher the app is not compatible with the T7 for some reason, it specifies that its only for T3 and T5. If you have password protection enabled on the T7 you can't use it with a phone because you need the app to unlock it, which you can't do because SAMSUNG HASNT ADDED T7 TO THE APP. fuck I hate Samsung sometimes.

[@donniethesportsguy893]

Do you know if you can record videos directly to the portable ssd like how iPhone 15 pro can (from a galaxy phone)

[@ScooterMediaVideos]

I am not sure and I don’t have the phone to test it anymore.

[@Johann_theKing]

Exact same question! So it is possible from an iPhone 15 pro? Using the Samsung T7 SSD? If someone else knows something about it, please inform us, many thanks!🙏

[@ScooterMediaVideos]

@@Johann_theKing if you are asking about using the iPhone 15 pro to record videos directly to the T7 drive, yes you can…however the question was asking if you can do the same thing with a galaxy phone, which I am not sure about.

[@norcalpacific]

What did you have password encryption enabled on the drive through Samsung's built-in software? Can you still unlock it on the phone?

[@norcalpacific]

Sorry that was meant to say what if you have

[@ScooterMediaVideos]

I have never used the password encryption, so I don't know.

[@hassaanrasheed1862]

Exactly my question, did you manage to get an answer for this?

[@sfwhs]

*Please Help!* I have the Samsung T7 Shield SSD and used it on my Samsung S23 Ultra. It worked when transferring files but after disconnecting the cable, I got a notification that prompted me to restart my phone to "save unsaved changes" and to "prevent random restarts". I restarted my phone, but later my phone froze and restarted 3 times by itself before I shut down and turn it back on. It also overheated quite a bit after disconnecting my SSD. Can anyone tell me what I did wrong or what happened?? I'm really scared to use the SSD from now on..

[@nicolaspedrazalis5104]

hello can i use the same cable to connect to my computer ? or its better to use the usb cable ? of one side

[@ScooterMediaVideos]

You can use the same cable for your computer if it has the same inputs (usb-c), otherwise you’ll have to use the other cable with the older (usb-a) end.

[@missdilly326]

Can be use in my phone? Its micro type usb. Thanks

[@ScooterMediaVideos]

The ssd drive comes with a usb-c to usb-c cable and a usb-c to usb-a cable so you would need some sort of an adapter to get it down to micro usb.

[@LiamApilado]

I have a galaxy s20fe and a t7 shield, when I plug into the mac the t7 shield turns on but when I do the same with my phone it does not. but other hard drives seem to work but not the t7 shield. please help

[@LiamApilado]

ok now it randomly started working...

[@hennerschmidt5964]

Thanks for the vid. I can´t copy a complete file in Google Photos from my Motorola G54 to the Samsung T7. Off the google world, copying files (photos incl. ) isn´t a problem. Can you help?

[@ScooterMediaVideos]

Np. I have never used a Motorola phone and don’t even have the android phone anymore to help you out.

[@TeamExplorer]

my question would be, after I had password protected the SSD, would I be able to open the drive on phone?

[@ScooterMediaVideos]

To be honest I have never password protected the ssd so I have not tried this. I have heard that it’s possible but you may have to create the password while connected to the phone. I have heard there are issues if you create the password on the drive first and then try and open it using the phone.

[@ejmurray1330]

my wife has a question can you transfer SVG files to the T7 from cd disc and the transfer to flash drive stick also can memory sticks accept SVG files

[@ScooterMediaVideos]

Yes, you should be able to transfer svg files from a cd disc to the T7 and then to flash drive.

[@Kamrisss]

Hi, would this work for iPhone ?

[@ScooterMediaVideos]

This works with the new iPhones that are already usb-c, but you would need an adapter for it to work on older iPhones.

[@mambafan2496]

If i format it for my samsung phone canni still plug into my computer and tv or do i have to reformat?

[@ScooterMediaVideos]

@@mambafan2496 yes, you can still plug it into your computer and tv without reformatting it.

[@aminhosseini770]

T5 faster than t7?!! Do they both have the same file system format ? Are they both formated as ntfs or exfat?

[@ScooterMediaVideos]

They are both formatted as exfat.

[@PACHOUSEFITNESS]

How come the videos dont have a preview pic when its on the drive. That kinda sucks when trying to find the video your looking for on the drive.

[@ScooterMediaVideos]

That's a good question.

[@ejmurray1330]

hi great video copied my music folder to t7 but will not transfer to back to phone it says destination is a subfoler of the scource folder and will not let me transfer to phone

[@ScooterMediaVideos]

Thanks! Have you tried putting it in a different folder on your phone? It sounds like it wasn’t happy with the folder you were trying to put it in.

[@Cake...]

Can the Samsung phone be used to read an SD card in an external card reader with a multi hub and power bank, to transfer files from the card onto the SSD drive. I'm wanting to transfer Gopro footage onto an SSD drive without the need for a computer. This one has me stumped. The alternative would be to insert the card with the gopro footage into the phone.

[@ScooterMediaVideos]

I have no idea if you can hook up an SD card reader to the phone but I doubt it. There's probably a way to get the footage from the gopro onto the phone directly using the gopro software. Try Googling how to transfer gopro footage to phone.

[@juliamckenzie731]

How do you do the opposite? Put phone files on the drive??

[@ScooterMediaVideos]

Hello, I show how to do this at 5:55, but all you have to do is press and hold the file you want to move, then select any other files to move if you wish to move more than one, then navigate to the drive (it will be in the My Files folder), and then press Move Here.

[@izaigacet9437]

Hey man ran across this video. I’m about to purchase a t7 shield for myself and mom. I recently bought my mom her first iMac and she’s transitioning from pc and to Mac. (I’m also new to the iOS world. Limited knowledge) should I keep the t7 on eXfat till all files are off of the pc and into the Mac and then switching to APFS or will switching from eXfat to APFS delete or mess up the files on the ssd? Also we both have some Samsung phones that we want to get some videos and photos out and onto the drive.

[@ScooterMediaVideos]

I would just leave the drives in exfat. That way you can use the drives for Mac or PC without issue. You do have to format the drive to switch between modes meaning all data on the drive will have to be deleted on the drive to go from exfat to another format.

[@izaigacet9437]

@@ScooterMediaVideosthanks a lot man! Much appreciated

[@ScooterMediaVideos]

@@izaigacet9437 you're welcome! I hope everything works out with the drives! 👍

[@isabelleb7040]

Hi! Transfering from Google photos with Takeout. Unzipped to my S22 folder. I have all my dates, but when moving to s22, the photo date is the date i moved it, not the photo date... is there a way I don't loose the real dates ?

[@ScooterMediaVideos]

I don’t have my Samsung phone to test it but usually the date created stays with the photo as well as the date modified, so if you are able to swipe up on a photo on your phone it should still have the date created…I think.

[@isabelleb7040]

Mmm in the details, no but I will try something different. .. thanks for the answer!!

[@stepot3715]

The speed on transfering via ssd from smartphone is still slower up to date now unlike on lapato or tablet.

[@kv5558]

how to safely disconnect ssd from iphone 15? i read here on the comment section about the three dots but unfortunely it doesnt show on my phone.

[@ScooterMediaVideos]

I have not used an iPhone so I'm not really sure, the comment on here about the three dots was referring to an android phone.

[@emadalzahid4626]

Thanks for the information!

[@JWetzMMA]

Just got a T5. When I try to transfer vids from my phone to the storage device it says it is NTFS format and I can't transfer. Help?

[@JWetzMMA]

I have an S22 ultra

[@ScooterMediaVideos]

It sounds like you need to re-format the drive...if it is in NTFS format now, you need to change it to ex-fat format. Just Google how to format a Samsung T5 SSD and make sure you set it to ex-fat and I believe it should work.

[@dcruz742]

can you play videos from SSD from inside phone?

[@ScooterMediaVideos]

Yes, you can play videos from the drive on your phone.

[@HowToDIYMoore]

Thanks for the information! Super easy once plugged in its all copy and paste from there.

[@ScooterMediaVideos]

You're welcome! Yes, once it's hooked up it's very easy to move things around. 👍

[@she_sings_delightful_things]

Not on all Samsung phones. Not working at all with my S10+....that's why I'm currently on hold with Samsung customer service 😂

[@HowToDIYMoore]

@@she_sings_delightful_things I have a Samsung S10+ and it worked great for me!

[@she_sings_delightful_things]

@@HowToDIYMoore I think I got a bum SSD! Samsung was utterly useless, too....after waiting a while 45 mins on hold 🙄 I've used these before with no prob, I wonder if it's a phone setting?

[@johnmike8183]

Is it just me , or is the Samsung Portable SSD can only connect to samsung phones ? I have a OPPO phone and i cannot seem to connect it at all.... kinda sad since they say "android device" and also being able to connect it to my phone is one of the main reasons i bought it over the other portable ssd brands

[@ScooterMediaVideos]

I don't have any experience with OPPO phones but I have used the drive with different Samsung phones and never had an issue.

[@citybeats7532]

You need to turn on otg connection.i have used Samsung T7 ssd with Oppo (Reno2F) and is working, but tranfer speed was too slow . Dont know about other oppo model. But transfer speed with Samsung A53 was quick

[@johnmike8183]

@@citybeats7532 i have already turn on otg connection and it still not working. So i endep up contacting samsung support to ask if the ssd can actually connect to my oppo phone series. And they said it can't connect to my phone series which is the OPPO F7 😅. Btw my phone is the OPPO F7.

[@MrSarangKpop7]

May be a stupid question, can you view pictures and watch videos straight from the phone when the ssd is plugged in? Rather than moving the files to the phone. If yes, is it smooth and fast while playing videos?

[@ScooterMediaVideos]

Not a stupid question at all, but yes you can watch pictures/videos straight from the phone and everything plays smooth and normal.

[@MrSarangKpop7]

@@ScooterMediaVideos thanks u

[@jasonl4237]

@@ScooterMediaVideos If you use a Samsung or other brands USB flash disk stick or a micro sd card inserted into an adapter to connect to the phone, would it work the same like your video? Does the external storage needs to be a Samsung T5/T7 SSD? Thanks.

[@ScooterMediaVideos]

@@jasonl4237 yes the phone comes with an adapter to be able to plug in a USB flash drive etc. and it works the same way as the drives for copying and moving files.

[@williammatthies3754]

I have a Motorola Razr + I'm trying to use with a Samsung T7 on an upcoming trip where there will be no cell signal and limited wifi. I want to transfer each day's photos from the phone to the T7. To simulate what that will be like, I've turned off both the cell signal and wifi, taken a photo, and then attempt to move it from the phone to the T7. I can highlight the test photo within Google Photos on the phone (not uploaded) but do not see an option to copy, move, etc. I have the Samsung T7 app on the phone, and on my Macbook Air so I can also test sending the test photo from the T7 to the Mac once I'm home. Any suggestions?

[@williammatthies3754]

I can open the Samsung T7 android app on the phone, but once there the only options are checking firmware updates and enabling/disabling Lock Security (I've tried it both ways, no change.)

[@ScooterMediaVideos]

I'm not familiar with the Razr phone but it should have a Gallery or something like that, where the photos go when you take them? You don't need the Samsung App to transfer files from the phone to the drive or vice-versa. Are you planning to take the MacBook on the trip with you?

[@ScooterMediaVideos]

@@williammatthies3754 these are the steps when using a Samsung phone, maybe it might help: 1. connect drive to phone using usb-c cable. 2. navigate to the Samsung Folder and click on My Files. 3. click on Internal Storage and then the DCIM folder and then the Camera folder. 4. tap and hold on one of the photos you wish to move and then select all of the photos you wish to move. (they should have checkmarks beside them) 5. once all photos are selected hit the copy button at the bottom of the page. 6. Navigate back to the My Files folder and choose the USB storage 1 (or whatever the USB storage folder is called...this is the Samsung drive) 7. now either select Copy Here to put it on the root of the drive or select the 3 dots at the top right and Create Folder to make a new folder to add the photos to and then hit Copy Here 8. the photos should be copied onto the drive and you can now delete them from the phone if you wish.

[@KillerAssassin2000]

Is there any way to not format the SSD? I wanted to transfer pictures from my T7 to my s23+, but when i plug it in, it says I have to format it? Any suggestions?

[@ScooterMediaVideos]

The drive may not be formatted correctly for the phone to read it. It needs to be in the exFAT format and not NTFS.

[@KillerAssassin2000]

@ScooterMediaVideos Thank you. I'll look into this

[@im.ahmad007]

can we connect any SSD to Samsung S10??

[@ScooterMediaVideos]

Yes, you should be able to connect any ssd to the Samsung S10.

[@cpt2031]

hHi Samsung T7 2TB is compatible with a Samsung M51 phone?

[@ScooterMediaVideos]

I believe the Samsung T7 should be compatible with any Samsung/Android phone.

[@deedouz]

Despite this being the very 1st time use after receiving delivery: Samsung T7 shield SSD to Galaxy Tab s6: Constant (error) msg: "RESTART YOUR TABLET A USB storage device was removed unsafely. To prevnt your tablet frm restarting unexpectedly, save unsaved data and restart now Restart" However it does not show any such errors when connected to an old Redmi fon. Haven't tried transferring any files using SSD yet.

[@HustleNGrow331]

When i copy a mp4 to transfer into my ssd the move button is not highlighted

[@ScooterMediaVideos]

You can either copy and paste the mp4 file or you can use the move button to move the mp4 file from phone to ssd.

[@thejasbthejasb3447]

Is this ssd support with Samsung galaxy note 8 phone ?

[@ScooterMediaVideos]

It should as long as the Note 8 has a usb-c port...I am still using it with the samsung galaxy 9 and it is working fine.

[@robertwilliams7090]

THANK YOU!!!

[@ScooterMediaVideos]

You're welcome!!! 👍

[@Global.Gujarati]

can't we directly transfer whole folder to ssd from mobile ?

[@ScooterMediaVideos]

I just tried this and it seems as though you can't transfer a whole folder directly which is weird, but I have never tried it before.

[@amansrivastava5556]

Is it gonna work with OnePlus Nord phone?

[@ScooterMediaVideos]

It should work if it's an android phone.

[@amansrivastava5556]

@@ScooterMediaVideos yeah it is, based on Android 12

[@aheadalways312]

Can I connect to a IPhone ??

[@ScooterMediaVideos]

I am sure you can however I have not tried it as I only had an Android.

[@jamesmcghie7748]

How do you set up a password on the SSD when used with a mobile phone not a laptop

[@ScooterMediaVideos]

@@jamesmcghie7748 I’m not sure, I have never used a password with any of my drives.

[@johndoe-vc1we]

You can't do it because the mobile software does not have it.

[@chiranjibmahattam241]

If i put a password on ssd through pc, then can i access it on my android mobile or not???

[@ScooterMediaVideos]

That I am not sure...I don't ever put a password in.

[@chiranjibmahattam241]

Ok

[@guillermodelgadovega5421]

In my case it does not work.

[@lucky22gi9]

Nice

[@ScooterMediaVideos]

Thanks!!!

[@CF.Twinone.7777]

It says "issue SSD encrypted". How do I fix this?

[@ScooterMediaVideos]

I am not sure, I have not seen this.

[@johndoe-vc1we]

It means you need to disable encryption on the drive by hooking up to a PC and then using Samsungs software. I'm not sure what software. Just trying to reason it out. I wonder if just formatting it exfat will fix this problem.

[@JSS...]

Noob question, how do i copy files instead of move them to the SSD?

[@ScooterMediaVideos]

Here are the instructions to copy files instead of moving them. 1. connect drive to phone using usb-c cable. 2. navigate to the Samsung Folder and click on My Files. 3. click on Internal Storage and then the DCIM folder and then the Camera folder. 4. tap and hold on one of the photos you wish to move and then select all of the photos you wish to move. (they should have checkmarks beside them) 5. once all photos are selected hit the copy button at the bottom of the page. 6. Navigate back to the My Files folder and choose the USB storage 1 (or whatever the USB storage folder is called...this is the Samsung drive) 7. now either select Copy Here to put it on the root of the drive or select the 3 dots at the top right and Create Folder to make a new folder to add the photos to and then hit Copy Here 8. the photos should be copied onto the drive and you can now delete them from the phone if you wish. If you have any other questions, please let me know. 👍

[@HF-7DXM-6DXW-12]

My t7 just doesn't show up on my s20

[@FantaziiMusic]

I have a WD and its not showing

[@ScooterMediaVideos]

I haven't used a WD SSD so I don't know if they're compatible with android phones.

[@KARICKTER]

This video is for an android not an iPhone - do you have instructions for using an iPhone?

[@ScooterMediaVideos]

I do not own an iPhone to be able to connect the drive to it but there are other videos on here of people using it with an iPhone.

[@KARICKTER]

@@ScooterMediaVideos Thanks. So far I have seen videos on how to transfer docs from ssd to the iPhone but not the reverse. Thanks anyway.

[@ScooterMediaVideos]

@@KARICKTER you should be able to just drag and drop items from the iPhone onto the ssd.

[@metime-kw4tx]

5:45 u prolly didnt let the fone cool down. It thermo throttled

[@DJFonzie86]

My T7 shield is not working with samsung J7 refine or my s10 plus. How do I fix that issue?

[@ScooterMediaVideos]

If it's not being recognized by the phone, connect it to a computer and disable the password/security on the drive and then try connecting it to the phone to see if that helps to fix it.

[@DJFonzie86]

@@ScooterMediaVideos But I don't have a PC or a laptop. I just got it yesterday.

[@ScooterMediaVideos]

@@DJFonzie86 I'm not sure what it could be, mine just plug into the phone and are automatically recognized and work...I just read that someone else did that, that had the same situation you are in.

[@DJFonzie86]

@@ScooterMediaVideos It works on my xbox series x but not my phones the blue light don't even come when I plug it into them at all. Thanks for trying to help me.

[@Topher72788]

@@DJFonzie86same problem here bro 😢😢

[@amyantunez5007]

I'm still confused on how to transfer my photos to the SSD T7 from my Samsung Gal 20FE phone

[@ScooterMediaVideos]

You should be able to drag and drop them or copy and paste them like on a computer.

[@TheDonkyGamePlay]

Xiaomi M9 doesn't pop up, can't find it, no OTG connection in settings. Oh well

[@ScooterMediaVideos]

I don't have any experience with the Xiaomi M9, maybe it's possible that it's not compatible with the drive.

[@TheDonkyGamePlay]

@@ScooterMediaVideos I have the Samsung Shield T7. Can't connect the two at all tbh which kinda sucks, wish I knew it before buying

[@TheDonkyGamePlay]

@@ScooterMediaVideos it actually loaded after 30 minutes or more after plugging the ssd in, so it works now but that took a while

[@ScooterMediaVideos]

@@TheDonkyGamePlay wow, that's a long time...hopefully it works well for you from now on

[@TheDonkyGamePlay]

@@ScooterMediaVideos nevermind it keeps disconnecting. Very weird, never ending story. Thanks for the replies tho, have a good day

[@ArthurViglianti]

Frustrated! Hubby just bought one for my bday, not working on my galaxy9plus, and usb cable included does not fit my older laptop. Why do I bother with this technology!

[@ScooterMediaVideos]

It should work with the galaxy 9 plus and there are many adapters that you can buy to get it to work with your older laptop.

[@gardentogrill970]

I have bought an ssd 7 and it works on everything I have in our home (samsung tablet, 2 old huwawei phones, an a53) except on my phone where I bought it for. I only get the message that it's charging but can't open the sdd to store pictures or video of my garden projects. Anyone else experienced this problem? First time I did 4h of research and found nothing useful, than I updated my phone and it worked 1 time. So now it's back to nothing except that it's charging

[@ScooterMediaVideos]

I've heard some people have had issues if they create a password on the drive from a computer and then try and use it with a phone. If it is password protected, try removing the password and plugging it into the phone and then create a new password with the phone. I've also heard of some people needing to download the Samsung Portable App depending on the phone.

[@HF-7DXM-6DXW-12]

Yep doesn't work on my s9+ either, for some reason my Segate Goflex Usb3.0 hdd works but a damn usb c samsung ssd can't work wtf samsung

[@ScooterMediaVideos]

Have you setup the security/password on the ssd using a computer? If so try disabling it and then connect it to the phone and see if it works and then setup the security/password through the phone.

[@RasikaFernando]

How about iPhones?

[@ScooterMediaVideos]

The Samsung drives work with iPhones but you need the Apple Lightning to USB 3 camera adapter, as well as a power source like a portable charger. There are many videos on KZbin that show how to use them with iPhones.

[@RasikaFernando]

@@ScooterMediaVideos Thanks!😊👍

[@Skualo-77]

Yeah baby I have a Samsung T7 Gray 500GB formatted ext4 connected to an Nvidia Shield Android TV Pro version 11 can't upgrade the T7 via a Portable software installed via Apk (maybe Eset or Dr. Web Security Space) after connecting the T7 to my android 10 phone the Samsung Portable software detected a firmware upgrade but it can't install the upgrade the android just show me a message to give the upgrade via Windows then after connect the T7 to Windows 11 the Portable Software can't communicate to the server so I contacted the Samsung customer service and they asked me if I was using an Antivirus, Vpn or user rights and I said yes a KIS then I disabled the KIS for a moment and I got an upgrade fast and easy Samsung T7 4 Life ⭐⭐⭐⭐ ⭐😉

[@ScooterMediaVideos]

That's awesome!!👍

[@randymulder9105]

I keep reading T7 has failed for many people. The T5 is quicker. I've been reading posts everywhere. This is false advertising. The T7 is faulty. It's speed varies considerably. People are going back to T5. With Mobile, so far as I read.

[@ScooterMediaVideos]

I have had a T7 1tb drive for 2 years and a T7 4tb drive for 1 year and have had zero issues with either...I'm looking at getting a T9 as they've been so reliable. My T5 is still going strong after 3 years as well.

[@FrankLuka1222]

Anybody coming to watch this video don’t buy this piece of junk, I was better off buying an empty aluminum coke can from a homeless.

[@funfactorfilms]

Great video, your help is much appreciated, BIG THANX

[@ScooterMediaVideos]

You’re welcome! Thanks for taking the time to leave a comment! 👍