How to use the Philips 5400 Latte Go EP5447/94 Super Automatic Espresso Machine

[@Michael-ew5kj]

We ordered this machine from your store yesterday afernoon. It was at my door the next morning in Montreal. It must have had wings. Still learning how to use it properly; your tutorial helped. thanks.

[@Consiglioskitchenware]

Thank you, Michael!

[@robertduklus6555]

how do you find the machine 3 years later? reliability and quality of drinks produced? thank you in advance

[@ataoso71]

Thanks a lot for a simply and really good tutorial!

[@davemaharaj6460]

Thx I ordered this machine after seeing this video.

[@henryy9014]

Me too

[@Consiglioskitchenware]

Thanks, Dave I trust you will enjoy all of the features just as much as I did!

[@Consiglioskitchenware]

@@henryy9014 Amazing! I am glad the video was helpful. I am sure you will really enjoy all the features of the machine!

[@josemanuelfernandezmartin9552]

buenas,e comprado una cafetera la 5500,mi pregunta es que cada vez que echo un cafe y saco la bandeja hay un poco de agua eso es normal?

[@ameliabuns4058]

is it easy to just greb the milk froth thingie and put it in the fridge? wish i t was bigger. filling it every time seems annoying, and it'd go bad outside.

[@Consiglioskitchenware]

Hi Amelia, great question. You can keep the carafe in the fridge for a shorter period of time. The spout is opened, so for longer storage time, you can simply pour the milk back into the milk container in your fridge and then toss the LatteGo carafe into the dishwasher for easy cleaning :) Thanks for commenting, I hope you have a great afternoon. Cheers! Consiglio's Team

[@NarsilleXStudio]

Great video! ❤

[@gavinlim3143]

Is it possible to adjust the froth of this machine?

[@Consiglioskitchenware]

Hey Gavin, You can control the volume of milk, but you cannot adjust the texture or froth level. Link to Phillips: www.consiglioskitchenware.com/collections/super-automatic-espresso-machines/brand_philips? Ciao!

[@gfbl]

How do I use pre ground coffee?? When I put it down the chute it goes straight to the bottom..it's extremely frustrating

[@Consiglioskitchenware]

Hi there, you must ensure on the strength setting you are selecting the bypass option. You have to scroll down all the way to the bottom on the strength option, this will inform the machine to use the bypass chute instead of grinding fresh beans. Thanks!

[@kerry6868]

Does anyone know what's actually happening when you select the travel mug setting? Is it making a larger size? It would seem like you could accomplish this on the 4300 or 3200 by making a double. I haven't found any info yet on this feature.

[@Consiglioskitchenware]

Hi Kerry, The travel mug function allows you to access closer to approx. 12.2 oz. You could achieve a travel mug in the 4300 for example, but you'll need to brew two beverage. Cheers!

[@AllisonBlakeley]

Hello, what is the difference of the travel mug setting versus just making the drink from the list in your travel mug? Thank you!

[@Consiglioskitchenware]

Hey there, the travel mug is a larger volume! Thanks!

[@borikr1]

When you select an "extra shot" option when making espresso, how is that different from selecting the 2-serving option (double shot)?

[@Consiglioskitchenware]

Hi there, If you choose an extra shot for espresso there is not much different than selecting the 2- serving option. The extra shot function really comes into play for other beverage choices like cappuccino for example. The 5400 will grind and brew twice, yielding two shots in that one cappuccino. Link to Philips Espresso Machines - www.consiglioskitchenware.com/collections/super-automatic-espresso-machines/brand_philips? Cheers!

[@borikr1]

@@Consiglioskitchenware Thank you.

[@cindydevries8097]

I have a question about using the “ground coffee” option.when I do as indicated the coffee just drips out of the dispenser. It literally took 5 minute to get a cup of coffee, what am I doing wrong?

[@Consiglioskitchenware]

Hey there, it sounds like your ground coffee is too fine. It should be similar to the consistency of table sugar... any finer, the water cant absorb into the fine grounds well. Thanks!

[@timergent]

My EP5443/90 seems to be jammed/stuck but not in the way anyone would imagine - when I use normal coffee (second option) it gives few seconds of normal flow and then starts drop-by-drop like its jammed, takes 3-4 mins to fill my cup up, so by that time its not that hot, but it flows fairly normally when trying espresso (first option). Fairly, not great. I tried replacing filter, washed brew group (or what that thing's called from the side), still same problem, tried without filter, same thing. what else? machine is just few days old and was doing this from the start

[@Consiglioskitchenware]

If you are using an oily coffee bean this can cause the machine to plug up. Oily beans are generally shiny and sticky and are not recommended in any super-automatic machines. You can do a search on Google for more details on Oily vs. Non OIly beans. This might be the cause of what you are experiencing.

[@anthonywilliamson2080]

Ok so if oily beans are the cause how do you make the repair?

[@mrBDeye]

Remove the brewing unit out and rinse it just as shown in video marker 7:10. Dry the brewing unit thoroughly. Clean the inside of the machine before replacing the brewing unit. Do not use preground coffee. The powder will clogg the machine. Only use beans and let the machine grind it.

[@chrisbuchanan7490]

How long does it take to be ready to go when you turn it on? Does it keep water hot at all times? Thanks.

[@Consiglioskitchenware]

Warm-up is only about 90 seconds from a cold start. After 90 seconds you can begin preparing hot coffee, water and milk-based beverages.

[@atomek789]

Is the froth consistency the same for all milk drinks?

[@Consiglioskitchenware]

Hi Tom, Yes, the froth consistency will be the same. You can choose the milk volume. Keep in mind different milks dairy vs nondairy will froth differently depending on the fat and protein make up. Link to Phillips machines - www.consiglioskitchenware.com/collections/super-automatic-espresso-machines/brand_philips? Cheers!

[@Derek-b8q]

Great video. Thanks!

[@hasanafzal246]

Is it possible to make cold coffees from this? Cold drinks in general

[@Consiglioskitchenware]

Hi Hasan, it is not possible to make cold drinks with this machine.

[@H-RutherfordHill]

@@Consiglioskitchenware Couldn't you brew at a lower temperature over ice?

[@hustlehumbly6169]

@@H-RutherfordHill that’s what I do lol

[@jacobknowbody]

How does this machine compare to the De’Longhi Eletta coffee maker?

[@Consiglioskitchenware]

Hi Jacob, Thanks for the question. Main differences... The 5400: -12 beverage options - extra shot feature - automatic frothing - 4 user profiles Prima Donna is DeLonghi's newest release. I believe the Eletta is discontinued now. - 14 beverage options - manual or automatic frothing - 6 user profiles Thanks for the question. Ciao for now.

[@jacobknowbody]

@@Consiglioskitchenware thanks for the information. i have the Eletta wanted to gift a family member a coffee maker but wanted to know if Eletta and the 5400 were similar as price points are very different.

[@suarezjackie82]

Where can I get the first mug u used in this video?

[@Consiglioskitchenware]

Hi there, thanks for the question. The mugs we currently sell are available here - www.consiglioskitchenware.com/collections/espresso-cups Thanks!

[@fuzzylogiquea7520]

great tutorial. thanks

[@naumanshah5019]

What's the largest cup size it can make?

[@Consiglioskitchenware]

Hey there, that is a good question. It depends on the style of beverage being made. For a coffee, machines generally max out at approx. 6 - 8 ounces. If you are looking to fill a large travel mug, it is suggested to brew 2 or 3 times to ensure a full-bodied and flavourful end result. The more the water that runs through the coffee, the less intense it will taste. So, by brewing numerous times for very large travel mugs you can get a tasty end result. Thanks.

[@pieterlinthof8391]

How is the temperature of the coffee with this machine?

[@Consiglioskitchenware]

Hey there, thanks for the question. The units have 3 temp settings. Keep your settings to high for a hotter beverage. The units make a nice and hot coffee or milk-based beverage! Ciao for now :)

[@S-Cosma667]

How do you exit demo mode?

[@Stopcounts]

Is there a recommended way to make an ice coffee with this machine?

[@Consiglioskitchenware]

Hi Alex, The 5400 model does not offer cold brew technology. You can view the 3200 model that offers a cold brew beverage - www.consiglioskitchenware.com/products/philips-saeco-3200-lattego-fully-automatic-espresso-and-iced-coffee-machine-ep3241-74 Otherwise, you can look at the DeLonghi Dinamica Plus machines or the Jura Z10, those have cold brew technology. On the 5400 you can brew your beverage and toss it in the fridge to chill it, this way you require less ice while maintaining the trew flavour profile of the drink. Ciao for now!

[@milerduran101010]

Thank you for the review.

[@amelhamza1967]

CAN I USE Zavida Hazelnut Vanilla Whole Bean Coffee WITH THE MACHINE ?

[@Consiglioskitchenware]

Hi Amel, Always avoid oily espresso beans with any automatic machine. The excess oil over time builds up in the grinder. Usually flavoured beans have a lot of excess oil. You can tell this is the case if the beans are very shiny. Here is another video that explains this in more detail -kzbin.info/www/bejne/eYu8i3ppa6-cmbM The units have a bypass chute. I would recommend buying that flavoured coffee in preground form, then use the bypass chute for it :) Have a great day!

[@amelhamza1967]

@@Consiglioskitchenware Thank you so much for sharing this information , any recommendations for brand has flavour but not oily ? I am kind of naïve about coffee beans

[@predpalina]

What are stepup features from the Philips 4300?

[@Consiglioskitchenware]

Hi Paco, The 5400 offers an extra espresso shot function, 4 user profiles plus a guest profile, travel mug function, 12 beverage options. Here is a link to the machines for full specs. 5400 - www.consiglioskitchenware.com/products/philips-saeco-5400-lattego-fully-automatic-espresso-machine-ep5447-94 4300 - www.consiglioskitchenware.com/collections/super-automatic-espresso-machines/products/philips-saeco-4300-lattego-fully-automatic-espresso-machine-ep4347-94 Cheers!

[@juanhusingz]

@@Consiglioskitchenware The 4300 also has the extra shot functions according to the manual. Could you confirm on the actual unit? I'm trying to decide between the two currently as well. Looks like the 20% premium will enable +2 User Profiles, +4 Beverage Options, Slightly more height clearance for larger vessels, increased water dispensing to fill such vessels, Color Display Upgrade Trying to talk myself out of it but you guys are making it hard. hahaha. There is currently a free gift filter on your website as well. My wallet is not safe.

[@KarlKyhl]

I would have liked to see more the travel mug as it differentiates the 5400 series from other models. Like how large of a travel mog can fit in the machine? What drinks are available for travel mug setting? Why cant you just specify travel mug in the amount settings available on standard menu. Unfortunately, I was in the process of blinking when it was demonstrated in the video and i missed it. 🙃

[@Consiglioskitchenware]

Hi Karl, thanks for the comments. Great question. The travel mug function is a beverage selection on its own. It is a longer coffee to accommodate a travel mug. For example, you cannot choose a flat white travel mug. Your choice would be travel mug and you can adjust the volume and strength. 12 beverage options: Espresso, Coffee, Americano, Cappuccino, Latte Macchiato, Flat White, Café au Lait, Caffe Latte, Caffé Crema, Ristretto, Espresso Lungo, Travel Mug Function, Frothed Milk, Hot Water Cheers! Consiglio's Team

[@Urgirl4597]

Is front of this mashine silver or black?

[@Consiglioskitchenware]

Hello, the Philips 5400 has a brushed stainless steel front. You can view the machine here - www.consiglioskitchenware.com/products/philips-saeco-5400-lattego-fully-automatic-espresso-machine-ep5447-94

[@ganny61]

What does the travel mug feature do (that the 4300 can not do)?

[@Consiglioskitchenware]

Hi Cyrus, Thanks for reaching out and for the question. The travel mug function allows for a greater volume to be produced. Hope that helps! Ciao

[@fashionvine2979]

My machine display not come what i do ?

[@Consiglioskitchenware]

Please connect with Philips tech support and they will troubleshoot directly with you.

[@mikepessatore9714]

Where and how can I order the coffee shown in the video?

[@Consiglioskitchenware]

Hello, our fresh roast coffee is available for purchase at this link - www.consiglioskitchenware.com/collections/fresh-roast-espresso

[@sha500en]

how can i use ground coffee?

[@Consiglioskitchenware]

Hi Cora, The unit has a bypass chute for preground coffee. In the strength menu of the beverage 'scroll' all the way down, this will siginal the 'bypass' to activate, ensuring the unit will not grind fresh beans for your shot being brewed. Hope that helps. Ciao.

[@rustyshackleford6700]

It's like Philips added and took away functionality and customization at the same time. On the 3200w/iced coffee you can make ice coffee with the specialized brew routine that brews at a lower temp for a longer period of time. It lets you do single and double shots while still controlling the brew strength and amount of coffee. Comparing to the 5400 based on the videos I've seen. You can adjust the strength of 1 shot but if you want a double shot you lose the brew strength customization per shot and can only control volume. This doesn't have the ice coffee function as well. I'm not sure why they made these changes. I was about to buy this one til I realized the loss of those functions from the 3200w/Ice Coffee model.

[@Consiglioskitchenware]

Hey Rusty, Thanks for the comments. The 3200 EP3241/74 has cold brew technology, and that beverage replaced the Americano on the 3200 EP3241/54 version. With the 3200's you cannot access a double shot the same way you can on the 5400 model. On the 5400 there are 4 user profiles, 12 beverage options (all hot), and an extra shot function. The extra shot function will brew an extra shot of espresso in certain beverages. For example, a cappuccino with an extra shot for those who love an extra bold-tasting beverage. On all models you can control the strength and volume settings. Thanks again for your questions. Have a great day!

[@kiddcisco]

Do or when will you have a launch sale on this machine? Here in BC, planning to order one, who has the best deal in Canada, The Bay has in stock are you tossing in any coffee ?

[@Consiglioskitchenware]

This model will be released from the supplier end of March to mid April. You’re welcome to enter your email on the “notify me” section of the product page on www.consiglioskitchenware.com

[@nvrsrndr4604]

Just adding you and look forward to all your presentations. Looking to invest in one unit whatever price it is. Java simply makes Life better.

[@joseluisbareasanches1783]

Traduci en español porque sino no me entero de lo que dise

[@saaduden1]

I have that same in our office but its heating up after Its error don't know what happened plz can u help what am do its error

[@Consiglioskitchenware]

Hello, please document the error code and reach out to Philips here 1-800-371-7597. They can advise what the error code means. Often times it is a simple fix.

[@catiavioloni8897]

In Italia non si trova 😔

[@Consiglioskitchenware]

Translated - "It is not found in Italy" Hi Catia, I am so sorry to hear this. Thanks for the comment. Cheers!

[@samirayasso2116]

Where do you buy this machine?

[@Consiglioskitchenware]

ConsigliosKitchenware.com will have stock in March/April. The machine has not been released for sale yet from the supplier in Canada. We are looking forward to getting them as they are truly a great machine!

[@FX-lover]

@@Consiglioskitchenware will you guys ship to the USA?

[@Consiglioskitchenware]

@@FX-lover we are not able to ship outside of Canada. This model will be available through US retailers soon.

[@QuangNguyen-iz3hd]

How much is it

[@Consiglioskitchenware]

Hi Quang, You can view the Philips machines here - www.consiglioskitchenware.com/collections/super-automatic-espresso-machines/brand_philips? Have a great day!

Wery good

[@joseluisbareasanches1783]

Porque no abla en español

[@Consiglioskitchenware]

So sorry Jose, I do not speak Spanish. Have a great day.

[@NFADYORMF]

Cleaning inner mechanism isnt as close as easy as shown here. It takes about 20min to clean and gease. You were warned 😅

[@Consiglioskitchenware]

Hi Moj, Thanks for the comment. That is not common feedback we get. You can easily remove the water tank, then open the door to access the brew group. Rinse under tap water to remove any build up of espresso grounds. This takes about 1 minute or so. Then you can shake it off to remove as much water as possible. Place back into the machine, close the door and add the water tank back. You do not need to grease every week. That can be done as needed or about once every few months or so. I hope that helps. If you have any questions feel free to reach out. Have a great day.