How to use the Tag Heuer warranty checker

Check out our tutorial on how to correctly use the Tag Heuer warranty database.
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[@austinmorton2581]

Thanks for making this video!

[@anrshf]

The website doesn't support mobile browsers?

[@raisinggru]

I just purchased a watch on eBay from what looks to be a good seller. The serial on the back of the watch does not come up. The lest digit on a clear photo looks to be a 5. On a not so clear photo it looked like a 6. I tried that serial and it cane up with the same exact watch. Could this have been a typo when this was registered? I checked other serials in sequence to see if Tag Heuer assigns serial in that manner and it does not appear to be the case. I have yet to receive the watch so will check the warranty card when it arrives.

[@shanew7361]

Where is the serial number on tje Tag Carrera automatic chronograph? I never got a warranty code from my local dealer.

[@darenturner435]

The page comes up, but can’t see where you put the serial number in to check?

[@carlsoldiane]

Hi! i purchased a watch but if you run the serial on the page nothing pops but if you run the warranty card you can see when was activated and as serial number shows the model of the watch , i wonder if was filled incorrectly? i can send you pictures 😁

[@qualityswisswatches1]

if the seriel of that watch shows when you enter the warranty code ur fine..not like tag heue honours thei warranties very well anyway, you ae lucky they rarely fail anyway.

[@jhourellgaa7810]

Hi what if serial number did not match on warranty code? But the serial code was registered to the website?

[@yasirKhan-nt2pq]

There are two serial numbers on the back of the watch. Check both

[@akzaid6901]

Hi there! When I search the serial number it pops up with the warranty code. But the reference remains N/A may I know why?

[@AKSELDG]

hey, did you learn something about N/A?

[@lexidecimal9941]

Very interested in this as well. Enterting the serial shows a warranty code, and in total there are for fields, but nothing in the other two... just shows serial and warranty code.

[@linfordbond9571]

Hi all, I watched this and had a melt down when my serial number didn’t come up on this website. I took a trip to the official tag heuer who validated it as a genuine. There is a lot of reasons this number may not work. If I’m doubt get it authenticated from an AD

[@gaddielvazquez6429]

hello sir, how long did take TAG to examine your watch? And what are those "a lot" of reasons my serial number does not prompt anything in the TAG Portal?

[@linfordbond9571]

@@gaddielvazquez6429 it was fairly quick to establish it was genuine (and free) They explained a few reasons but would be worth heading to an AD if you’re worried about your watch Before watching this video I didn’t even know there was such thing as a fake tag heuer

[@gaddielvazquez6429]

@@linfordbond9571 thanks, man. I will update here if my TAG Heuer is authentic or not

[@linfordbond9571]

@@gaddielvazquez6429 sounds good.

[@iansilva1362]

@@gaddielvazquez6429 how’s your watch is it authentic?

[@yates6608]

Just purchased a tag heuer from ebay and everything looks legit but a week later I see the same watch selling on ebay with the same serial number but with a fake warranty card, the warranty card that come with mine looks genuine, this has made me very suspicious so I'm definitely getting it checked out

[@boludotv6858]

What you find out ?

[@davidmeyer188]

Seems like they have removed the warranty search now...

[@TheWatchVillage]

You are correct! We will do another video eventually to show people where they’ve moved it to.

[@davidmeyer188]

Can you send a link now?

[@gaddielvazquez6429]

I appreciate this information but what if my tag heuer Formula 1 WAZ1110.FT8023, does not pops up anything on the TAG Portal? I don't have any warranty card, and the serial number of the watch does not prompt any result. Is it possible the first owner never applied the warranty and that's what is not showing results or should be a fake?

[@MrMrbrown862]

Yes that is also possible.

[@shuliang2298]

Each TAG will have a warranty activation date, and if it doesn't, it's fake. All TAG we sell has a warranty activation date

[@danielkonigs2769]

@@shuliang2298 Department stores you're lucky if some sales assistant doesn't give way a random warranty card and box with a sale. Half the time it's not even for the right model. Watches are genuine though.

[@chaudhrysaj1230]

The Tag Heuer warranty registration can’t be faked. If the serial number shows up on the website it’s a real Tag Heuer regardless of if it’s been purchased from a AD or a private seller. Obviously a AD such as your self is going to tell everyone to go to ADs!!

[@akmalyousaf5114]

what if it’s a 2017 aquaracer and it’s no longer in warranty will it still pop up on the website?

[@shuliang2298]

Each TAG will have a warranty activation date, and if it doesn't, it's fake. All TAG we sell has a warranty activation date

[@bruh_oly1370]

I’ve been told different that of a replica or high end fake is made with already existing serial numbers / warranty card information and that fake watch is for instance a black aquaracer and the numbers of real black aquaracer match as will the warranty then the person with the fake AR is going to think there is nothing wrong aren’t they

[@bruh_oly1370]

They only certain way is to send it to Tag to authenticate it . Tag ADs have been reported to think what they are handling is real when it’s fake and have sent to Tag for authentication. Warranty matching serials on casebacks is not a guarantee of authentication . This is just something that sellers of fake tags say to placate buyers on eBay and platforms. It’s deeper

[@ProflexFitness]

When I was 9 years old, in 1997 my dad bought me a TAG Heuer 6000 Chronograph Professional 200 Meters, CH 1113.BA0675-MOA, BF S.S. BR #806987, for exactly $1,647.47 cash, no tax - - - I remember seeing that this Jewelery Shop (in a Major Mall then and still now), was an authorized dealer for TAG Heuer, but there is NO Serial Number on the back (above the TAG Logo), and I had the Sapphire Crystal tested and it is OK. I have the receipt, box and paperwork and nowhere are there any other numbers except the ones I provided above. Although I do Not know what the: BR #806987 is - that's on the receipt and shown above?? I am sure most TAG serial numbers are in the form of: 2 letters, then 4 numbers or maybe that wasn't the way in 1997??