How we can use the hiring process to bring out the best in people | The Way We Work, a TED series

Traditional job interviews are stressful interrogations that can often exclude marginalized populations. Here's how psychologist and entrepreneur Gil Winch says we can rethink hiring, training and onboarding to allow people to show their true potential.
The Way We Work is a TED original video series where leaders and thinkers offer practical wisdom and insight into how we can adapt and thrive amid changing workplace conventions.
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[@BlewJ]

I want to work for this guy. Thanks for caring about the underdogs!

[@NoobMaster-ub5ls]

Interviews judge peoples at their worst... And they eventually end up hiring an extrovert who is better at exaggerating his/her skills.

[@isidoreaerys8745]

Yes. The trump type. All style no substance.

[@faiqcreates]

Yeah extroverts.. Even uni

[@Macheako]

Then why dont you learn how to talk too....

[@tarno89]

@@ozanpress and then we end up with the real big issue. One person does the work for 5 people.

[@tarno89]

@@Macheako why don't people who talk too much learn to use their brains?

[@alice-mk5yy]

Guy Winch is the best. Changed my life in so many positive ways. Thank you Guy! You're amazing

[@salsabilahmed4309]

It's not Guy Winch. It's his twin brother Gil Winch.

[@AdityaMehendale]

@@salsabilahmed4309 Wait.. what? I hadn't heard of either till today, so went down that rabbit-hole - the reality is more Hollywoody than fiction :)

[@anobesediabeticpotatonamed3115]

“A job is so much more than a pay cheque.” Such a powerful statement.

[@Macheako]

To some of us, its literally a pay check

[@hmax1591]

So why do people who flip burgers want 15 dollars an hour?

[@cosmicrider5898]

@@hmax1591 not to mention that minimum wage used to keep up with productivity and inflation and it hasn't in over 30 yrs it actually should be 20 but 15 is a damn good start. These people have to work 2 to 3 jobs because they cant get enough hours because no one wants to pay over time.. so we have to force their hand. Also waiters and delivery people make 2.75 an HR so please tip them well.

[@imrannazir6931]

There is a lot to fix. I've been in many work environments and I've seen colleagues making fun of people's CVs and unsuccessful candidates. I also feel that HR departments have an unhealthy culture of gossip and using employees circumstances against them when it comes to salary. If you can't respect candidates, you're not worth working for.

[@nobodysbaby5048]

Saw a hiring manager discard a resume because it was 2 pages once. I'm serious. I remember thinking, "So, you dropped her because she has experience? Really?" Really pathetic-really.

[@sidharthgkumar4029]

Who all learnt a lot from this video? I learnt a lot

[@charlietube7165]

👏👏🏻👏🏼👏🏽👏🏾👏🏿

[@monalisamona9362]

I too learnt a lot

[@HikaruYamamoto]

Very good idea. I have anxiety and I struggle when someone is looking at me. Maybe we can talk while playing a game or something instead during an interview.

[@cosmicrider5898]

Why?

[@PhoebeFayRuthLouise]

Excellent idea!

[@LukePuplett]

That's a great idea.

[@cosmicrider5898]

Unless the job involves playing games dont waste my time.

[@tak828]

How can you work if you struggle when people look at u?

[@thibodeaux99]

I am currently looking for employment and I am a terrible interviewee. I am a good employee, smart and quick to learn but do not interview well at all. This causes me great stress and makes my pursuit of a job a slow and painful process. I would love to see more companies put your practices to work. Thank you for sharing.

[@singinglovehearts]

I'm looking for employment too! Goodluck!

[@thibodeaux99]

@@singinglovehearts good luck to you too

[@supriyasahu2202]

Such a great video❤❤ thanks so much!

[@nischalmohan2409]

What an awesome human being.

[@sxerosie]

I didn't expect such powerful insights and practical tips within a 4 min video.. wow!

[@PhoebeFayRuthLouise]

This is such an excellent idea! I wish more companies hired this way!

[@uffagiuli]

this video is amazing, im sharing it with all my uni friends 🖤

[@alexpizarrodelacruz4043]

You are awesome very well said you inspire me to keep on striving too not just for interviews but to some day take part in the hiring process thank you for your time. Fantastic Ted talk!

[@stupidkitty84]

The pandemic has made the hiring process at my job so much worse than it already is. We've had many no-shows and fake applications so that people can continue collecting unemployment, even those saying they are in the process of collecting unemployment while at a job interview! I'm the HR manager but my boss (the CEO) literally neuters me when it comes to hiring our skilled and administrative positions. We've had positions open for years because he thinks there's a literal perfect candidate that he'll discover in one of our dozens upon dozens of interviews, while also faulting candidates for anything and everything. The people he choose quit within a week or two. The people I hire, stay on for years. Micromanagers suck.

[@Mario-xh1lq]

That’s tough bro, what kind of company is it?

[@stupidkitty84]

@@Mario-xh1lq Food manufacturing, juice products specifically.

[@R4PTORZWIN]

Excellent advice!

[@irada_yaz]

Very smart and much needed

[@rickharold7884]

Awesome. Very good points

[@jbvatuone]

Brilliant!

[@likeargamanflaming940]

That's funny.....We're getting no responses from emails and phone calls for even a simple follow up to see if the potential employer received the application.... We can't move on to your video until we address THAT issue first. Yes, I get it. Potential employers receive hundreds of applications , but I wonder if they know how to send out a form letter expressing this and that they will call or email a response. Really, it wouldn't take much.....

[@Mr.ReanuKeeves]

ALL companies needs to watch this.

[@davelow11]

I learned a lot and i love it

[@nindyandini790]

Congrats Clara!

[@illizcit1]

Completely support reimagining the hiring process. As someone below said, the way we have it set up now, only slick talkers will get the job, regardless of whether there skills match what they say.

[@greygorieus]

Cant wait to apply these ideas in my company

[@hackmajor]

What a great idea. :-)

[@harishlodha8645]

What a great video.

[@roboticboy653]

I agree entirely. I've interviewed about 10 times and only once where I felt like I'm not being judged/interrogated as if I have committed a crime.

[@jackfreethy5321]

Great presentation I would extend this theory to the teaching profession

[@MnogoShow]

Спасибо вам что позаботились о переводе , редко встретишь тех кто об этом думает 🔥

[@YouAndImpact]

Great video 👍।

[@dollcrazy300]

Amazing! It’s hard to believe that there are actually employers who think like this; that work is not just about profits and efficiency. It’s also about human development and relationships; quality of life! The only big company I know of that understands this to any degree is Trader Joe’s.

[@adventurerwannabe]

If only companies actually did this...on my way to a second masters and still cant find work suitable to my studies.

[@cosmicrider5898]

Same .. I went to tech school got out and tried applying at jobs in my field. "It says here you have 1 yr experience." *"Yep I just graduated."* "Ohh thats too bad we are only hiring people with 10 yrs experience." *"how tf am I supposed to get experience then?"* "That sounds like a you problem."

[@Hosenanzugtasche]

Very few do. Most still do HR like gramps used to do.

[@leancarlose5095]

Great intell

[@ceddh15]

2:02 powerful statement

[@alexistacsiat5452]

❤️❤️

[@brandoyearoftiger]

Did anyone else have that why didn’t I think about that when I was interviewing potential staff? In hindsight, he is absolutely correct! We are potentially missing talent in our current processes of interrogation! 😆

[@StephenRoseDuo]

I already do this. Since I hire data scientists and machine learning engineers being able to respond well under pressure is not critical (especially since operating under pressure is usually a sign of bad management not poor skill). The only problem with my method is that it takes about 3 interviews ranging from 1.5 to 2.5 hours (although that has break time factored in).

[@cosmicrider5898]

How about instead of an interview you see if I can do the job? sure sometimes you have to be trained but why not put me with a trainer and see if I pick it up.. If not no harm and I atleast got a days pay. They always ask the same damn questions anyway... "Tell me about a time a customer was rude . how did you handle it what did you learn from this experience.?" *"well I used to be a manager, id be nice and try to understand why they were rude. I didnt really learn anything except some people are rude because they feel entitled."*

[@dmitrizaslavski8480]

It is not so easy to do such thing in a lot of industries. Person to adapt needs about 1-2 weeks. There are usually hundred of candidates what are you going to do with them?

[@christophedobbels8877]

You can't just allow someone to start working without signing a contract. And it seems like you don't understand there are sometimes literally like 100 options and only the best people get chosen. I feel like questions could be better, the environment could be more relaxed. But at the end of the day you still need to prove yourself. People need to stop blaming others and realize the only reason they weren't hired is because they themselves weren't good enough or because them boss is stupid. Had a friend that followed a course in napoli for pizza making, he had his own wood fired pizza oven and had a passion. Then wasn't hired because he (17 years old) has no experience working in restaurants. But he was eager to learn.

[@mahkishouma314]

Wow ❤

[@jt71085]

U are good enough!

[@Hosenanzugtasche]

Ah, good content on TED, how long has that been?

[@abhimanyunegi9885]

I never realized that most have Ted videos don't have Hindi as a option for subtitles while they have languages like Hebrew, danish etc as subtitle option.

[@marwamohammed4145]

❤️❤️❤️

[@onjofilms]

My Dad used a whip to bring out the best in people. It works.

[@rondarawson6236]

I AGREE...also, we have alot of buddying up ....as I call it....fixing the slots as you will....the slots being jobs open in businesses.....we have friends and families getting jobs then bringing in there familiars....if you get hired over them ....the rest of the crew harasses and undermines your work ....I've had said people put god knows what in my coffee....so I get ill....try to pull one over and suck up to the boss by telling lies and saying things that destroyed my reputation.....even vandalize my vehicle ....I had a person tell me I wasnt wanted at my job because I made the others look bad....because I worked too hard... eventually had to quit from the emotional toxicity ..this went on and on....I have ten letters of recommendations...more if I wanted....my work was always my passion so these people didn't just ruin my life but made the companies I worked for close after a while....its a sad thing to see....but if you report bad behavior in the work enviroment....these people will never leave you alone...even if you quit... They will send others to constantly mess with you......I'm thinking its gang related.....and if you can't stop this ....your words dont matter...because no business will survive....nobody is safe .....😔

[@piraterubberduck6056]

This works up to a point but then you end up with the issue where the candidate has spent hours preparing themselves for this high pressure interview to be totally thrown off ballance by it being calm and you wanting to talk about hobbies and to role play instead. Try to manage expectations from the start to help interviewees know what to expect too.

[@cosmicrider5898]

Why waste hours when you're most likely not gonna get the job? I just do their stupid online psych exam and show up and do their stupid recorded interview.. If its done in person I can usually get the job other wise its a waste of time because they are looking for a dimwitted extrovert they can easily control..

[@Xeonophon]

How much do you pay them?

[@vmwindustries]

Hire dimwitted people because they are easily controlled...NO!!! Hire people, and give them a chance to show you how well they can perform!!! This is the greatest attitude, and educational experience that people can have! MOST IMPORTANTLY, BE GOOD TO YOUR EMPLOYEES!!!!!

[@K-FOREST_Original]

Hi, how are you? ~ November is going to pass and December will be December. It's winter. I hope health and good things will be together this week. ^O^

[@allenmarkham]

What's with the W3 bar holding his microphone?

[@MezcalRainDance]

Every company should have a shrink or (in better words) a performance enhancer/coach to select the best candidates for the job. This performance enhancer would essentially act as the shrink of the company, someone to go to when things are not working or to make your work ethic better. In a perfect work environment there should always be a "Wendy Rhoades from the tv show Billions", because i feel like in so many jobs, people lose hope and work ethic, and then that turns into a disaster waiting to happen. It has happened to me in so many dead end jobs. The only people i were able to communicate with were my co workers, and they would rat me out to the manager for complaining about my problems at work...and then i'd go home and drink to escape the negative workplace that evening, which i assume everyone working there did the same. But if the company had a performance coach, then i really think people would start getting problems off of their chests, and be able to communicate better with other coworkers in a positive way....this is essentially what K-12 has for many students who cannot verbally or physically express themselves to other students, and the school steps in to help teach the student how to participate in a positive way. If performance coaches were to be implemented in large corporations and work down the chain, i feel as if society as a whole would change to become more positive, rather than lost and not understanding what their purpose is, leading to more anger, humiliation isolation, and envy towards peers.

[@MnogoShow]

Кстати , отличный перевод

[@sibusisomondlane7585]

i wish interviewers see this video & makes some adjustments

[@cosmicrider5898]

No. If I walk into an interview and you ask me to play a game imma walk out.. I'm here to do a job not be anyones friend. If I make friends great but Do Not force me to be your friend especially if you are my supervisor.

[@wagwanbennydj6003]

How can I work for ted?

[@cosmicrider5898]

Just start telling people what they want to hear seems to be working for them

[@raedefrane5505]

I thought huis name was Guy not Gil??

[@bbt305]

This is true but... its only one ☝️ aspect of many. A lot is missing.

[@dragonboy7963]

Plz add d subtitles English, we learned easily pronouncing

[@kionnakelly2918]

They have them if you click on the 3 dots in the top right corner of the video. Then click "captions" and select the language you want them in

[@kionnakelly2918]

Or there should also be a box that says "cc" in the top right corner as well

[@dragonboy7963]

Tnq very much for information

[@Alz426]

مره أخرى لا توجد ترجمه إلى العربيه

[@amandahall7411]

The rich get richer because they talk about ideas, the poor get poorer because they sit around and talk about people.

[@alexabills2004]

They think they have an opinion on everything, and think they know everything and they focus on saving money than increasing their income potential.

[@personalfinancewithravisha8692]

Wise spending is part of wise investing. And it's never too late to start.

[@seanwhitmore2163]

@@personalfinancewithravisha8692 Anyone who is not investing is missing a tremendous opportunity, i really fear for a future without investment.

[@divinelee3971]

The person who starts simply with the idea of getting rich will succeed also you must have a larger ambition,every once in a while,the market does something so stupid it takes your breath away.

[@michellechong8474]

@@seanwhitmore2163 A friend suggested i should invest for the long haul, i shouldn't get too greedy and don't get scared ,but the problem is that i don't really have any clue on investing.

[@georgythomas8451]

HR people and screening test and ATS companies have disliked the video.

[@hedgie9357]

Once somebody is trying to stress me out already at interview that is a good thing: I already know that I shouldn't waste my time on these guys. There are tons of other companies over the market who are not concerned with these psychological manipulations.

[@cosmicrider5898]

Where id like to apply to those jobs

[@hedgie9357]

@@cosmicrider5898 at the market

[@LovingTinha]

Remove the hiring process completely, that is the only way to make it better. Humans require the freedom to move around and try different things. A hiring process just gets in the way of that in various ways. What humanity needs is a system that allows people to employ themselves into availabilities without the human corrupted judgements

[@aureusyarara]

also, (and this is something i wish i could scream at my boss) while you might be interviewing for a particular position (say, desk clerk) maybe consider that the candidate might be suited to another open position (like in the factory/workshop bit of the company)???? just maybe the stuttering guy who is too square and uninventive to succesfully navigate a customer complaint is the perfect fit for working alone with a machine that yields the same result every time??? but nooooo. "he has a speech impediment therefore he's trash" *sigh*

[@Mich6961]

I always thought why don't companies do this more often. It would be a massive confidence boost to be told that they are confident in you being able to do a job you yourself didn't consider before.

[@XempireX18]

this didn't help much. while the conversation seems more casual, i know they are still judging me based on my answer so i have to carefully craft my words in such casual conversation.

[@dmitrizaslavski8480]

Yep, and if they give hints, you already start to think, did I mess up or they expected me to ask and I messed up by not asking for a hint?

[@la_bandida5595]

,,ai love ul kkk

[@sharanjeetkaur362]

♥️♥️♥️♥️🌺🌺🌺🌺

[@christianross6865]

yeah wait, interviews that have a hostile, aggressive interpersonal style is going to mask any person with complex trauma’s (or anyone with trauma) actual competency.

[@xandermancer]

But, what do we do when Biden doubles minimum wage

[@cosmicrider5898]

Realize that it should've happened 30 yrs ago?

[@deaveedis6295]

Wait, are you the other twin?

[@Dekaida]

Given the way TED talks lean these days, I imagine this will be a bad idea. Let me know in a comment.

[@GuitarZombie]

we should get rid of the online pre-screening tests first

[@Hosenanzugtasche]

No, those are the most valid parts of most recruiting processes in place. Get rid of the letters and those unprepared interviews.

[@GuitarZombie]

You miss many good people. Get rid of it

[@charlietube7165]

Nobody is your slave it's 2020

[@leo_m_99]

U live in a first world country...

[@charlietube7165]

@@leo_m_99 it's about being real human, not animal. doesn't mean you can't fight for your own rights

[@leo_m_99]

@@charlietube7165 I was talking about real slavery. Not mental slavery

[@izzypfsm]

Me suena a hipocresía

[@mr.kyairey1679]

There's Islamophobia because there's unislamophobia

[@anobesediabeticpotatonamed3115]

What does that have to do with this? Lol

[@Astres_Desu]

Meh, i am lazy and useless, convenient store max, if I can stand recruiting process again, I see myself dead in 2 years, most popular question from them. ^_^

[@worldcars2412]

Who watched this video? Student = Like Parents = comment

[@RTL2L]

It's obvious. This pressured interviews are degenerate.

[@AoyagiAichou]

No, obviously we should hire according skin colour and gender quotas.