How we pranked a bike mechanic without him realizing it

On our main channel, you may have seen this video • Fake customer wants IN... where we prank a bike mechanic with a ridiculous customer, a ridiculous bike, and a ridiculous bag full of high end parts. We edited down over 6 hours of footage, and left a lot out to make the video short and digestible. Today, we'll go into detail about how we executed this prank, how we got the bike, and all the planning that went into making this happen!
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[@oftankoftan]

This is the best advertisement that this shop could ask for. Excellent service and actually treated the customer like a peer. Pat basically has tenure now

[@Nick_CF]

Even the behind the scenes trash talk was real mellow. When I worked at a custom bike shop as a mechanic we would roast some of the "idiot" customers that came through...I'd be scared if I found out our chats were filmed lol. Great shop and great mechanic...love to see it.

[@Nick_CF]

I'm also one of those weirdos that likes to just see is something would work. Became a machinist a few years back and that has really helped gear up the weirdness in my projects...like altering a hub on a lathe 😆

[@kilianortmann9979]

@@Nick_CF I think that is a big part of why he didn't mention to the customer how ridiculous this upgrade is (besides the parts were already bought and implied sentimental value of the bike). The urge to find out if this was actually possible is way to strong with mechanics.

[@TheDustyShredder]

​@@kilianortmann9979 as a mechanic, I can confirm. I had a schwinn protocol 2.7 that came with a 150mm e2e rear shock...and I slapped a 165mm shock in there just for the fun of seeing if it would actually work. To my absolute amazement, IT DID! It was very stiff off the bat, but once it got past that stiffness, it was butter and felt bottomless, like I could ride it on anything. It certainly climbed like nothing I've owned since. It had a Suntour Epixon fork, a Marzocchi rear shock, a TransX Kitsune dropper, continental tires, and I even slapped an SLX derailleur and XT hubs on it. The only thing schwinn left on it was the frame and the saddle, lol. It was unfortunately stolen and parted out, and I let the guy who found my frame keep it for his own build. I had already moved on to building another, and then I heard a crack sound that I thought was the frame, so I abandoned that and salvaged most of its parts to build my current trail bike, which I just put under an overhaul. I just replaced my shift cable and housing, bottom bracket and crankset, rear hub, and both tires. I'm about to disassemble my suspension, replace the bearings, and lubricate my shock bushings because my suspension is a little creaky and I don't like it.

[@WheelsMfgCO]

It was so fun working with you on this project Seth. Kudos to the guys at Squatch Bikes & Brews for the out of this world customer service!😂

[@PabzRoz]

yall killed it! great job!

[@27.5beast]

Next time pull a Sam pilgrim and get them to put fox 40s on a 90’s XC bike and go to a different shop

[@KyleSantisi]

Yes

[@KyleSantisi]

Best idea ever

[@ericcartmansstrengthandpow5960]

And use Dusty as the undercover actor.

[@27.5beast]

@@ericcartmansstrengthandpow5960 definitely

[@ottonyberg1040]

Yes

[@StanleyKubick1]

Seth: when the mechanic sees this SRAM Access shifter he's going to blow a circuit! Non-plussed mechanic: I see what you're up to. I can help with that

[@Nick_CF]

"If it fits i can make it work" the words of a TRUE mechanic

[@Levimakehaha910]

It’s sram AXS

[@2scoops624]

"A normal weirdo bike shop customer". Truer words have never been spoken about us all.

[@Nick_CF]

We are all supremely weird

[@markbridges6386]

Literally the reason that everytime I'm in Brevard I make it a point to go-to Squatch and buy something. They are the MOST down to earth dudes and will never make anyone feel like an outsider. I love how these last two videos showcase their professionalism and passion for customer service.

[@johnholloway691]

So true, Mark...I do the same at great shops in towns where I go on mountain biking trips. I may not need anything, but I want to help make sure they'll be there.

[@truckguy6666]

Yeah a couple bike shops here and even REI are the biggest douchey snobs. Id totally spend 25% more on a bike and/or parts from a shop like that if I had one local to me.

[@chasm9557]

The best part about the prank is that there was no way anybody could have been harmed or made upset by it and everyone was laughing when it was over.

[@blueskiestrevor5200]

Dude I laughed so hard at the kickstand bit. You have no idea how many customers will go crazy about making sure their high end bike has a kickstand.

[@barondugger]

I would love a kickstand on my road bike and mtb. Seriously! It would be funny as hell to hear the comments!

[@blueskiestrevor5200]

@@barondugger Road bike might be acceptable but on an MTB it's actually dangerous because if it comes lose while you ride that's a big problem

[@Vinyl_guy]

I actually might try to fit one on my road bike

[@MikeCheckBiloxi]

I think its awesome when people and companies can come together just to have fun. What a great community

[@Nick_CF]

Him telling him he played the part perfectly was classic lol. All us mechanics (what you work on doesn't even matter) we all know those weirdo customers that come in with off the wall requests hahaha.

[@kz.irudimen]

I used to be a computer tech. Right when windows vista came out (it was atrocious at launch) I had a customer come in with his computer and a brand new boxed version of Vista and he wanted me to install it because he had no clue wtf he was doing. He must have paid 150 or 200€ in a store for it. For a computer that was a few years old. Made absolutely no sense. You know what I did ? I told him how much it would cost (a backup + install + backup restoration was not cheap), he said that's cool, so I installed it. In the end he paid a fortune to be a beta tester basically. Very very similar to this story except it wasn't a prank, just a weird customer ...

[@BoomerangVillage]

I had a guy who brought me some trashed old 1980s Grateful Dead skis to have $500 Look Pivot 13s put on them. He rode them for an hour, then came back in to sell us back the bindings for half what he paid, because "the skis don't ride like they used to... or maybe I don't"

[@Bobis32]

i do automotive work and yeah those crazy customers come all the time had a guy bring in a rusted to hell ford ranger and a complete set of brand new Brembo brakes and rotors to install im like seriously thats 3.5k worth of parts and you want me to put it on a truck thats worth 2k at most, OK if it fits ill make it work

[@BrettG64]

Pat= Customer service of the year award.

[@N1ghT2003]

YT and insta tought me during the last couple of years: there are no pranks without harming innocent persons possible. So,.... Thank YOU for teaching me wrong with this down-to-earth-genuine-prank. and hands down to pats professional behaviour.

[@MichaelRei99]

This prank was super entertaining and shows what your local bike shop has going for it! I like the direction you’re taking this channel Seth! Keep on dreaming up new ideas!!

[@ExcelInstructor]

well that employee should get at least 50% raise for his professionalizm and taking great customer care.

[@WilliamSurles]

I can't even think of another bike shop where the mechanic would not laugh you out of the store, or give you a little '101' lesson on bikes and parts. It's crazy how cool Pat was about it. Props to Squatch.

[@HoshinoMirai]

Try Efffect in Tokyo. I presented them some weird parts and owner was basically like: "I have never worked with this kind of things before but should be doable and I'll just figure my way out during the process". Great place.

[@CHESSLOVENPYRO]

Very refreshing to see a KZbinr do a prank video that's actually funny and that is appreciated by the prankee!

[@nickcowley8757]

The giggle when he realized it was going to fit 🤣

[@maxd7480]

The modesty of the formulation ... "I hope you learned something new today, if not I hope you were entertained"... Brilliant. Modest, ambitious but humble. Says a lot about the man you are.

[@glenntuttle]

Should have asked if the shift cable needed to be adjusted after it stretched!

[@Todd66]

Want I learned from this video…makes you look good to keep your composure and to be professional at all times. I was impressed with the mechanic. Seth has great videos. I sure wish he could put them out more frequently.

[@johnepayne]

This is the best MTB content on youtube.

[@HoofnIt03]

Oh my gosh, I watched the prank video a few minutes ago, and I'm still laughing! I loved this video with all the folks involved! Thank you for this! And Pat is priceless!

[@gregroles69]

Great prank, I owned a bike shop for several years back in the 90's and Wheels Manufacturing had great stuff even back then, I remember the brand. I also remember customers coming in and asking for somewhat similar crazy upgrades, expensive forks on rigid bikes, STI shifters on old 70's racers. When you get crazy requests you have to reach out to companies like Wheels that make all sorts of adaptors and shims, and that was actually the most fun you can ever have in my opinion, making things work that shouldn't.

[@zalmanfans1334]

I like seeing you ride old bikes on the track and giving your opinion on it compared to newer ones .

[@bryanlunt7579]

This is a great and good-natured joke, and I hope the shop owner expressed how proud he is (I hope) of his employees.

[@johnpossum556]

4:20 You should have handed them a heavy double kickstand when you came back in and tell them you want this one installed.🤣

[@coolcat2005dj]

truly love this, we need more humor like these, awesome

[@heshwuan]

Christian was fantastic for this gag. He's a natural.

[@Al-Gore-ithm]

I live near there and came in just to look and to kill time. Ended up meeting the owner and he knew I wasn't there to buy anything just killing time and he still spent almost 30 minutes shooting the breeze w me. I couldn't believe how professional and incredibly nice he was to chat w someone that wasn't spending money. Beautiful store, lots of stock, knowledgeable staff etc. That's getting harder and harder to find in LBS.

[@MellowYellowCJ7]

Squatch rocks! What a fun video. Thanks for the Monday smile.

[@TheDoubleDip]

Those handlebars look hilarious 😂

[@ragomtb]

And the headset!!😬

[@anaboveaveragedog]

“But they’re the same spokes” 😂😂😂😂😂

[@barondugger]

That was funny. I still only have 12 speeds on my road bike! (I'm old, so I don't need anything fancy) It's amazing to me that SRAM is so big. I remember in the late 80s when SRAM came into the bike shop I was working at (Two Wheel Transit Authority) pitching the 'New' Grip Shift idea. Nobody at the shop, except Doug Martin and Dave DiBello, thought it was a good idea... Those were the days. Kudos to Pat's professionalism!

[@Thepreppersbunkeroutdoors]

I have been a sub for a LONG time and taking your channel to the next level is really impressive man.

[@keithhastings7976]

i am a very rookie rider and found this video absolutely a crack up great job!

[@AnomadAlaska]

I don't normally like "pranks". But that was fun.

[@dennisyurcik5961]

Absolutely hilarious. Great job, Seth.

[@outdoorsquadph9452]

I own that same kind of bike frame and im still loving it for this long time 2022 thats what u call very very strong bike 😁😁

[@weshillsberry6275]

I gotta give all the respect to that technician I upgrade big box store bikes and several times I have walked into the local bike shop to get the peasant treatment and the rolling eyes from the guys calling me an idiot for putting a free hub or any upgrades on a cheap bike etc this guy was total professional

[@playgroundchooser]

This! I recently upgraded from a 4-5 hundred dollar bike to a $2200 FS bike. One of the shops in town *still* gives me the peasant treatment for my cheap pile of junk. The other shop thought it was cool when I got a true cassette to mate to an old Huffy for my nephew.

[@mymorristribe]

That was loads of fun to watch. Thanks.

[@robertwilliams7626]

You make my day so much better when you post stuff like this.

[@jackolson8775]

My God your thumbs were practically touching, those bars were NARROW ! Pat deserves big props for doing business like a pro.

[@audikris]

This entire video is so amazing, but I feel like I need to drive from Vermont to Brevard to visit that shop! Also, Pat might have been "gotcha'd" but holy hell did hie build a seriously nice bike!!! Kudos to Pat!!!!

[@michaelmitchell5909]

That was a first class.prank guys! Can't wait to see what's next

[@sean_nguyen]

Kickstand bit had me on the floor. 🤣

[@liammtb.9858]

This prank was hilarious Seth! Keep up the good work!!

[@rantovel]

Seth, all I can say is you are a nut! Love the channels, waiting for the next video. Fun. Stay well.

[@neaituppi7306]

I don't go to bike shops too much, but I haven't for years, because the last one we took my wife's bike to, seemed like it was okay. But when I got there 3 days later to pick up the bike when the said it would be ready, they hadn't even done it. So one employee tells another one, who was probably a trainee to do it real quick. And he put the brakes on backwards. I was impressed that the guy at this bike shop, really knew what he was doing, enough to tell what was going on with the bike and how it shouldn't work, but it did.

[@wassersaft6423]

Both the prank video and the outtakes were so fun to watch, please make more of those Videos, they are hilarious!

[@andrevoz9819]

Hands down...one of the best videos I've ever seen 😀

[@Spacepilot616]

It's like taking an old vehicle, not Your average classic/vintage car and giving it some love and hooking it up. There are tons of "classic" cars out there that nobody cared about at the time or were cheaper cars/whatever you want to call it.

[@davidmorris8121]

Pat is clearly a great guy, & a capable mechanic. However, IMO, when you have expertise in a given field, you need to be the hero that customers need, rather than the hero they want! The bike was given to you by big bro, & has great sentimental value? Then clean it up, & hang on the garage wall! When you've done that, then let's chat about a cost effective frame, fork, etc, to go with those quality parts you have! (*I realise I'm suffering a sense of humour bypass, here, but that horrific mismatch, triggered me!)

[@KRAEMERP2010]

My mechanic said I shouldn't fix my 26" fully because it's outdated! -I got a new mechanic now, and is happy for my 26" as ever..

[@bethelightmiami]

Love this new chapter of Berm Peak. Now I'm even more addicted to watching MTB videos:) Mission accomplished!

[@Bpierce13]

Met Pat on my last day in Brevard a few days ago. Cool and knowledgeable dude!

[@jaywhite1241]

1st that tech is gold! Best customer oriented employee ive seen! And i dont know about Wheels but i will google them... kudo for making this possible!

[@StanEby1]

And the winner is....the LBS mechanic! Brilliant and fun. Thanks.

[@waltysalamander]

I’m so glad he ripped the berm peak on it! That’s what I was waiting for!

[@msamour]

You guys did a really good job!

[@CRFSFORLIFE845]

Seth I love your vids you made me get in to mountain biking

[@gerrade71278]

Seth becoming a hardcore TV producer. I would have happily watched your Bike Prank or Flip Bike shows on TV back in the day. Streaming services take note.

[@jeffreydheere4737]

The shop looks great and this was the perfect follow up to the prank video.

[@senseiquickbooks4588]

As far as youtube pranks go from one to ten this is just level 1 in intensity... Step up yo game brotha 😅🤘

[@izzaelofficial6103]

Give that man his beer! He deserves it! 😂

[@truethat7351]

I would love it if Seth did a series of making this bike modern and overhauling it

[@scottmcelhiney323]

About 8 years ago or so, I picked up a Gary Fisher MB and decided to try and find Sram X.0 group that was the top of the line stuff back then... which I couldn't afford at the time. Dropped about $500 on everything new old stock, think that stuff was about $1600 the year it came out. Included buying a Connex chain in gold, new pedals, leather grips, suspension seat post (thudbuster?). Made it an absolute blast to ride. Then I converted it to electric assist with a BBHSD bottom bracket drive, took longer than I expected to convert due to a big line of weld inside the bottom bracket that I had to grind down. Once I got it dialed in it was a blast. Added a 52v 20ah battery and could cruise at about 35mph.

[@DoomOfConviction]

The explanation the mechanic gave about kickstands is very accurate…

[@pochito_javiercito]

Fan of Berm Peak Express and prank shows... Great combo! Again!

[@fmf5304]

when i was working on motorcycles in a shop we had a really crazy project brought to us, customer was great and every thing and nothing wrong with the project but in 2016 nobody in the world would think they would be assembling a 1975 Suzuki gt750, commonly known as the water buffalo, from boxes of parts, and while i had very little hand in that as i was a high school student i heard the story about how this came to be, the guy who brought us the project bought it in 75 at the age of 16, that week since his father was against it while the customer was asleep he disassembled it as much as he could, no one in the shop had any issue with taking on this project because it was stored in parts in a house for 40 years with only 40 kilometers on it, so every thing was perfect, it was a dream project to work on honestly.

[@shreeforall8235]

Best kind of video to wake up & watch in the morning thx mate

[@mikeries8549]

Oh. If you wanted fireworks send Chris to ask me to do weird upside down and backwards carpentry projects. Salty-time immediately

[@beerenmusli8220]

The Mechanic was amazingly professional.

[@rockoas2]

Pat is a champ. A true professional!

[@ysmir6065]

this is the most entertaining video on this channel, nice work!

[@Deerslyr81]

4:20 the nicest smartass ever!! Love it!! 🤜🤛👍🙋🏻‍♂️🤷🏻‍♂️🤦‍♂️🌿

[@matzed1518]

this DID Answer my questions like all of them perfect behind the Scenes and a great prank vid! LOVLY

[@barrettridesbikes]

Petition to do the same but opposite with cheap parts on an expensive bike

[@UpHillWill]

This video was so funny! I love his reactions 🤣

[@MoOutdoorsandReviews]

such a good video, awesome he was able to get it to work, probably the best bike shop ever

[@timescueta57]

It's really cool that's the mechanic guy is so professional during that

[@thebibleandbikes599]

This was totally awesome! Great job by everyone involved:-)

[@jonasbekaert2889]

Lol I literally just finished watching this video on the main channel

[@henray76]

i wood love to see a extended cut of this

[@chancecsmith]

I would love to see an old bike get modded with updated geometry (something I’ve wanted to do to my vintage stinky for years now). I know there’s lots of ways to do it and even more ways to get it wrong. As well as reasons not to do it at all. I think this channel is one of a select few that could get it right and school a guy like me.

[@davebennett5069]

those bar ends were "so cool" back in the 90's, even though they had no purpose. i remember wanting a bike that had those over one that was probably better just because, hey man, it had bar ends! between a mtb with those bar ends, and a kick-ass "Motocyc" (a pedal bike with some plastic fairings on it to look like a street motorcycle), the posse was just too cool

[@zonkersurf]

Excellent, well done...as is the case with all your videos, but this one cranks (pun intended?) it up a few notches. Thanks for bringing some levity to my morning coffee session.

[@bcz_leo]

“Any bike is already equipped kinda with a kickstand” 😭💀 that bike was really not worth his time

[@jefflucas_life]

9:26 Man you make that bike look great!

[@firstletterofthealphabet7308]

the berm peak tradition of staring at it. classic.

[@adolfozobeldeayalaherrera]

Retreading the spokes really cracks me up 🤣

[@familyfirst7821]

First time mountain biker here...actually bought one after watching your videos. Got Inspired and excited to actually take my 11 yr. daughter riding. We are new to this so any advice will be appreciated. I have a beginner mountain bike ( rockrider st50 since I'm only 5'7. Great videos.

[@canaldesmr]

Hilarious! How do you dream this stuff up? Great video, thanks.

[@brapaflacka]

I like your videos. I've been watching them for a couple years.

[@joelpiercedrums777]

Thanks for the amazing content Seth keep up the good work

[@Tronnic]

The dude has a sick tatoo! Love it :D

[@nixon2tube]

Seth, just thought you'd get a kick out of my story as it's not quite as absurd, but also a bit nuts. Basically, my Ghost Keto blew out the derailleur, and I'd been planning to upgrade the drive train to something at some point, but hadn't bothered until now. Well, I then bought a 12 speed standard SRAM cassette (The one that you can use with Shimano parts) and a Axis electronic shifter, along with the stuff to make it work. Got it all assembled, and mostly working. The only real issue I ran into was not cranking down the crank hard enough, causing it to loosen and creak each bike ride. Some nice folks in the local club helped me out with identifying that one issue, and now I have a great bike to run my local trails with, with electronic shifting, which is really nice.

[@martinmomu9141]

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[@vaztrevorknox4203]

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[@Richardson238]

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[@vaztrevorknox4203]

@@Richardson238 The crypto market is highly profitable with an expert broker just like Mr Arjun B Jagat . I got recommended to his and since then my financial life has been a success

[@georgebasonathan4784]

I also trade with him, and earn $ 2,550 every week. All my family have been trading with him and making profits

[@adamalker71]

My first investment with Mr Arjun . gave me the assurance that has made me invest without the fear of losing, got four of my friends involved with him already

[@redbeard1233]

Man they are the only ones that took me seriously when it came to upgrading my kids 20inch trying to find hubs to fit was hell

[@Allofthemonkeys]

One of the guys who got me into mtn biking still rocks an old canondale y frame. Updated to new components but old school

[@wix9817]

This video was so sick keep up the great work lol

[@crdirtrider856]

Great video guys! I'm curious how much they would've charged if this actually happened... I had a similar experience about a month ago. So a neighbor was about to trash this Diamondback Edgewood HB, I knocked on the door and he said go ahead and take it, he said it was not worth getting it fixed and he's just going to buy a new bike. Score! I knew exactly what needed to be done but decided to take it to our local bike shop (Action Wheels, Deptford NJ). He looked at it and spun off a ridiculous list of unnecessary things and quoted $350-400 to fix. I said I couldn't really afford it right now but I'll call you in a few weeks. Took it home, and after 2 hours it was 100% working order. All I had to do was adjust the derailleurs, run an old extra rear derailleur cable I had through the frame, adjust the brakes, and pump up the tires... $350 bike for free.... 😀 All the extra things he pointed out were just to jack up the cost, like a lot of car mechanics do. I understand that yes, they have to make money on every job. But just making things up assuming I was clueless, was exactly why I stopped using that place when I was a kid. I'm just glad to have a new bike 🤙