Smashed Microsoft Surface Pro 4 Restoration & SSD Upgrade

Its time to tackle the hard to repair Microsoft Tablet! And make upgrading your tablet the new trend by throwing in a 970 EVO SSD from Samsung to see how fast we can push this tablet.
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Website: www.hughjeffreys.com
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[@307skylake7]

That black spot on the bottom right seriously looks like a person with a cape or hoodie walking 😂

[@thomass.6328]

Lol true.

[@harryprice89]

Intel UHD Graphics 617 if you follow Hugh on a Instagram he posted it on his story about how weird it was

[@Miguel-fm8xh]

Your name Is amazing

[@nathanrischer5379]

Can you run crisis?

[@RestoreTechnique]

I actually thought that black blotch was a person, and part of the desktop wallpaper. I was looking around thinking "what black blotch?" XD

[@NuhanHidayat]

iFixit: surface pro 4 has the repairability score 2 / 10 Hugh: hold my beea

[@brokenchair853]

hmm yes *beea*

[@riceexe]

@robert PerkTheClown no, it's an Aussie joke

[@Cjnator38]

us texans like to say it as "holed mah bee er"

[@jordanmackay6746]

I've replaced batteries on 8 surface books and 4 surface pros and ifixit aint lying... such a difficult balance of heat and pressure to get the screen off without cracking it.

[@crunchystrat2324]

no hold my screwdriver pick and heat gun

[@Random_4400]

I see you changed your profile picture nice!

[@hassxnii1539]

He did it ages ago

[@Random_4400]

@Cassius Sexton yep

[@hassxnii1539]

@Cassius Sexton ye I know a few days ago is a long time I noticed it last week

[@henrycollins2478]

Good eye

[@020progamer]

Cool!

[@Leonsimages]

Although I appreciate Microsoft making their newer products more repairable and upgradable, I think it's ridiculous that being able to repair a product has become a significant feature instead of something that is taken for granted.

[@frost_the_sn2678]

At least there doing it unlike apple

[@kito1san]

Well, they never thought that the earlier version lasted that long. They thought it was only a niche and thought the people who uses will get something else a few years down the road.

[@katarzynakuznicka9999]

CB

[@inocents7961]

A

[@krimke881]

Do you feel the same for every single mobile device manufacturere out there too? if not,, well,,, hypocrisy ;)

[@smb264]

You don't see a lot of surface pro repairs on yt... This is refreshing to watch! Keep it up!

[@deceptor99]

How you Ausies manage to do such a good job whilst standing on your head amazes me. Well done.

[@cirkulx]

I was waiting for that “And were done!”

[@farmervillager1376]

Yeah, so legend has it he is still working on that thing to this day.

[@vlorakrasniqi7242]

Windows

[@BJsTrashChannel]

Still doesn't hit as much as "get that crunch".

[@privateinfo2543]

@@BJsTrashChannel on god

[@anythingrc4715]

10:05

[@peterthepanda]

Clearly enough space to use screws + clips on the display panel. Microsoft really loved to make repairs difficult.

[@three_sheeps_in_a_trenchco3134]

Yeah they don’t want you to repair it yourself they want more money

[@three_sheeps_in_a_trenchco3134]

Officer Harroberi it was just apple at first then It spread

[@SStarlight9614]

@@three_sheeps_in_a_trenchco3134 yeah but unlike microsoft apple designs it so you can't open it microsoft could've made it easier too open 😂

[@cgositonyourbed1111]

what about apple lol

[@channelofstuff6662]

newer surface pros have soldered SSD's

[@Aldo.flores]

Wow, it’s very interesting see the different ways that companies have engineered its own products, I haven’t seen so many shields in a single device, but way too cool understand how it works

[@fixingfaming]

Nice one 👍🏽 can’t wait to see you get to 500k!! A huge mile stone! Congrats man you deserve it you’ve inspired many many people to restore there old broken phones (including me)!

[@Pasi123]

10:45 Nice 128MB memory card :D

[@hariranormal5584]

🤣

[@vizmuvesjanos1045]

You can technically increase space with a memory card of that size but what you're basically doing is blocking your Micro SD card slot

[@JakeSmith-fz9fp]

GB!

[@JakeSmith-fz9fp]

Oh wait.. I thought it was the frame with the 128 GB card.. Apologies!

[@luiis6674]

Harira Normal normal vc eh normal?

[@saskiavanhoutert3190]

You are MAGIC, Hugh, you are just what the customer needs for repairing hard-ware and soft-ware, kind regards.

[@janicus1997]

Now there's something you don't see everyday. Great work! Keep up! 😃

[@heimerblaster976]

"And were done." I love his content. It is therapeutic to view and enjoyable to see someone devoted to not increasing our landfill volume. Three cheers to you, Mr. Jefferys.

[@HughJeffreys]

Thanks mate! have a loverly day

[@noahanderson7002]

This is the first time Hugh repair a Microsoft Surface, Good job!🎉

[@andyrbush]

Superbly informative. No fast forward or skipping details thank you.

[@thomass.6328]

Road to 500K!!!

[@luiis6674]

he deserves millions of subscribers

[@joshyi589]

@@luiis6674 nah he deserves billions (:

[@kevincalzadilla5952]

Ikr he deserves 500K or even more

[@aydoyt]

Road to 600K

[@Joshua.02.06.]

WTH?! Me and my brother were just talking about how cool it would be if you would upload a video fixing a Surface Pro 4 and BAM! You upload it the very next day?! Do you read minds sir?! 🤣🤣🤣🤣

[@kerwinyeo900]

J Sanchez LOL

[@leeemery01]

LOL

[@nighttrash4890]

For a year at this point, I have been looking forward to Saturday afternoons at work cuz when I’m on my break, your uploads are always between 15 minutes to an hour old. Thaks for giving me something to look forward to 🙏🙏

[@digitaldion]

Great work Hugh! Like you, I am a firm believer in fixing old equipment - it can often be used for many years more. I still have a Surface pro 3 that serves as a ‘family’ shared computer, and while I am a Mac user, I do also have a Surface laptop 2 for the times when I need to use a Windows machine. I would love to replace the battery on our old Surface pro 3, but I don’t have the courage (or skill) to remove the display! Thanks for another great video.

[@DJTechYT]

Microsoft: anti-repair -> repair friendly Samsung: meh -> meh Apple: repair friendly -> anti-repair

[@LuisMan123]

Nah, apple is anti-repair for years

[@WantBadtime]

Not for older Apple products 2012-under

[@exploregadgets1774]

@@WantBadtime Pineapple was still anti repair with their for example on the iPhone 2g the made metal clips on the back to clip in the metal frame which made a high risk of injury and destruction of the back panel to open the phone and with imacs they used very strong neyodinium magnets to hold the front glass. They were anti repair and always will.

[@DJTechYT]

Explore Gadgets that's because it's the original and it's sort of a public beta. Apple doesn't know what the costumers want so they just made something that works and listen to what the costumers want. Take a look at iPhone 4-6S, the screen/back pops out with the removal of only two screws (same for iPhones today but there's glue now and many different types of screws). You don't lose any features of you replace parts of these iPhones. Macs before 2012 are also easily upgradable. You just need to remove some screws (or twist the bottom of the Mac mini) and you can easily upgrade RAM and storage. You can even upgrade the CPU and GPU in the iMacs (the front glass is held by magnets that are strong, but not insanely strong. You can easily get it off with a plastic card). Then Apple f-cked everything up by soldering everything to the board.

[@2thgun]

@@LuisMan123 apples pc and laptop products are highly repairable dont just take the mobile market, also the i liked 2g

[@richardalama9506]

Looking fresh Hugh!

[@saskiavanhoutert3190]

Dear Hugh, nice to see you work again, thanks for showing and kind regards.

[@ksrtckingmaga]

I remember back when Hugh had this ariana mouse pad where he used to do his tiny gadget repairs / upgrades. You've come a really long way. Keep up the good work!

[@joshuaa1921]

I love the final words “and we’re done” 😂👍 keep up the good videos Jeffrey

[@AppleLife4123]

i am not that type who writes comments when early, i watch the whole video, then say I LOVE IT! keep up hugh im A BIG fan since 2015 :) you inspired me to start my channel keep it up man! :D

[@Gzxs]

Been subbed since 7k it’s great to see your channel grow!

[@SalvoDan]

I’ve had a surface pro 4 for years and never noticed the SD-card slot!

[@adityanarayansreejith9362]

What??

[@SalvoDan]

Aditya Narayansreejith Yeah, it’s hidden behind the Kickstand and I never noticed it. I even went out and bought a USB-A to micro-SD card dongle to loose when I was doing some Raspberry Pi work. I remember looking at the Surface Connect cable, thinking it was SD-Card, but realising it wasn’t. I forgot that it was even a feature.

[@Alec9821]

Me too. It’s nice to know I’m not alone 😂

Yeah, I've heard that a few times from various people.

[@josephcheng5949]

Haha. Now you know! ;)

[@paulthompson5416]

I’d imagine that if the microphone was left on during the adhesive removal that this video may have been demonetised 🤷🏼‍♂️😂😂

[@zanecolenso8187]

im glad about the upgradeability for the new surface, what we need now is sodimm slots and a desktop cpu socket with accessories desinged to add watercooling like a thin ass radiator and thin tubing with thin ass fans

[@midleno8364]

Awesome work, man! I love watching your videos

[@finder1343]

Love your channel for your restoration content, it’s good to see that there are people in this world that care about restoration and repair

[@Alex-cn1xt]

Love your content Hugh's Hope You Get to 500k subscribers! :P

[@Coolioussleezer]

I love watching your vids. They're so calming and informative. Your voice isn't annoying like many other KZbinrs.

[@Jason-jr7xx]

Awesome videos bro. Keep up the good work. Your videos really keeps me entertained during this pandemic.

[@TheSpotify95]

Yay! Glad to see that someone has repaired one of these unrepairable devices! Only problem is... what happens when the battery eventually fails, as it will do at some point? Those batteries are glued in like no tomorrow! P.S. I have a Surface Pro 3 myself and that is a great device, shame about the lack of repairability though.

[@6500harry]

10:43 After installing the new ssd, he just installed another 128MB memory card😂

[@luiis6674]

AAHHAHAHAHAHAHAHAHAHAH

[@Ciqaeda]

I'm loving the varied device repairs!

[@gouriroy1072]

I absolutely love your work. Keep it up.

[@Asymmetry0]

For the adhesive removal, use a "caramel wheel" or automotive pin stripe removal tool. Works great on that type of adhesives which usually see on car badges.

[@eyepauper]

Wow, that's such a good call! Also, doesn't that adhesive look like RTV?

[@bengarrod123]

Ooooo I'm early! Love your videos!! 😎

[@theariangoddess333]

Wow! Amazing how you just did that repair. Thanks for sharing!

[@wc919chan]

Repairing a broken machine is sort of a virtue in respecting what we have and minimise our consumption! Keep it up!

[@user-rn8tu8xp7p]

Hey！Hugh, the adhesive clue, to my experience, can be removed by the nail polish remover. You can have a try.

[@brainium7167]

I thought the dark broken LCD part was a person

[@020progamer]

Hi! I have been looking foward to this vid! Thanks for making it! (:

[@crnchymkrni2880]

I really love these videos I get to see u repair them and see tech I have never seen before

[@kurtucio]

Try to use WD40 to remove the hard to remove adhesive😊

[@attomicchicken]

I heard people using wd40 to remove the silicone around bathtubs which works beautifully, but after a while, it tends to eat the new silicone as well. Not sure how true it would be for adhesives though.

[@kurtucio]

You should clean the area first before you apply a new adhesive

[@kito1san]

No.. Go to a hardware store and get some goof off removal.

[@OhSoTiredMan]

Oh no

[@markarca6360]

Windows is activated automatically because of SLP (System-Locked Preinstallation), where the key is embedded in the UEFI firmware.

[@murderdoggg]

Also makes old Lenovo clients really easy to repourpose :)

[@rudskyful]

same with all laptops that have Windows 10 pre-installed. Just run the windows 10 installer from Microsoft and you're good to go.

[@ashii_ii]

@@rudskyful And make sure to have a spare product key or try transferring it over when swapping out a motherboard.

[@NKBobcat]

I love my Surface tablet. The quality is very good and the performance is great. Thank you for this video Hugh.

[@focuse24]

Loved the challenge that you have taken by fixing Surface product. You are Amazing 🌹👏🏻

[@ahmadfadly9170]

7:27 Microsoft:*evil laugh*

[@kito1san]

goof off products: *enters the chat*

[@fikrinoh1135]

Microsoft: making Surface more repairable. Apple: making their products more difficult to repair, puts tremendous amount of repair price

[@drcyb3r]

The surface isn't really repairable. In 90% of the cases you'll break your panel while removing it. And inside only the ssd is changeble and maybe the battery. An iPhone can be at least opened without completely destroying it.

[@exploregadgets1774]

I hear an isheep coming.

[@riceexe]

@@exploregadgets1774 I hear a closed minded person coming (android user here btw)

[@WhoamI-pz2kb]

As the first guy said, Surface is not repairable. Whats your point?

[@exploregadgets1774]

@@riceexe You're a close minded salty pineapple fanboy/fangirl who can't accept the truth and always argue with people that Pineapple shit is the best.

[@Kuzuri87]

I just realized that all techs use whatever keyboard is available near by xD. Uve helped me quite a lot at my job so keep up the awesome vids!

[@nikoonicooo]

You taught me so much about technology! Thank you so much!

[@vinodsrivatsava]

Microsoft learning the wrong things from Apple, making somethings hard to repair

[@Fishing_for_Fishies]

The 'gap' you noticed while dissasembling was most likely caused by battery swelling, pushing the screen out of the chassis. Same thing happened to my SP4 (albeit much worse), other SP4 owners will have experienced the same thing too.

[@legendz0685]

You are incredible correcting the devices.

[@PaavolanSigma]

WORLD needs more peoples like hugh! HE can restore every device! Less trash more working cheaper devices

[@hassxnii1539]

Relax it's not like he's getting them out of the sea he's buying them off eBay

[@isthisnametaken978]

10:38 128mb sd card? That thing still exists!?!?

[@1217257]

Yeah, it’s okay to mess around anything with connected battery.

[@dotmiracle]

1217257 yeah, I mean, that was a bit...

[@feebturkey]

It'd make more sense to leave it connected and being cautious considering that disconnecting the battery requires him to take out literally everything else, including the motherboard (which could be shorted out if you try to take it out).

[@1217257]

Kyan I might be wrong but there’s a higher chance to short when you are connecting cables with many pins to the socket. You just can’t do this with single movement. I’ve killed my iPhone 5 motherboard doing this, maybe just a bad luck, but I’ve learnt my lesson😀

[@feebturkey]

1217257 There is a high chance but the way the surface battery connects is with a pad that uses the motherboard’s pressure when connected to the case to make contact, so to disconnect the battery to prevent shorts, he’d have to remove everything from the housing which has the potential for shorting something out doing that.

[@1217257]

Kyan didn’t know that:( we’ll, I hope Microsoft do better now with their new surface machines

[@XLessThanZ]

I took mines apart recently and yes, that glue was strange. I did leave it in place so I could tack the screen back onto that sticky tar-like surface. It holds quite well, but is able to be pulled off carefully. Leaving it like that till I need a new battery. At that time I'll use repair tape to remount the screen. Awesome videos.

[@alexandergonczi3732]

Very nice video! Nice to see Microsoft caring for their customers!

[@TheDude50447]

Theyre only giving you 2 pcie lanes ... seriously :D

[@GamesCell]

Surface Pro 4 BIOS looks like Windows settings lol

[@SkynetCyb]

It's a good design honestly

[@GamesCell]

@@SkynetCyb Not just good. It is the best.

[@Ev11nroo]

my hp bios looks like ms-dos

[@daviddavid-uh2yv]

@@Ev11nroo i want to install Windows 10 but when i press on my New HP. Noos optipns: tEsTs

[@WhoamI-pz2kb]

Its nice that a company actually made a good looking BIOS.

[@SteveMarksMusic]

Bro, you're also at half a mill subs!!! I was subbed to you after you had about 5 vids online... Proud of you man!!!

[@NPC20567]

You are the luckiest man on earth getting that off without breaking it. I've been working in a repair shop for 3 years now (nowhere near as long as you have been doing these) but the surface 3 4 and 5 have the most fragile thing I've ever worked on. Although after that they use more flexible glass and I personally daily a surface pro X with windows 11

[@TeamTron]

I hope the 1% that reads this will follow their dreams and never give up. My dream is to become a successful KZbinr.

[@caleblastname6969]

kzbin.info/www/bejne/gKjRlHSHqtefp80

[@WhoamI-pz2kb]

Sad that you are commenting something completely unrelated to this video.

[@HeyoJimenez]

I like videos like this. You just earned a subscriber.

[@mahdiheidarpoor9452]

You talk very politely about previous users! Great video, better mentality!

[@derrickswanegan9907]

Awesome as always

[@jimjam0310f1]

This is the content that makes my day better.

[@sethprindiville1637]

I love your videos. I like that you’re doing stuff other then phones

[@kaushikbajaj3522]

Love your videos they are just amazing 🔥👍

[@damnnndude8147]

Your videos are very useful and educational thanks

[@dreamhighokay]

This is refreshing ❤ Im planning on taking surface pro 4

[@geobyjustin]

Great video as always ❤️

[@nickbjones8833]

really good tut was great to see

[@jeremiahalfaro136]

Good job on the video keep up the good work man

[@aaronaustrie]

Great restoration

[@dotmars2568]

Lovely new PFP Hugh!

[@JxH]

I did a battery replacement on my Surface 2 RT. It's a big job since the battery is at the bottom of the stack; nearly everything had to be removed. Successful too. The original battery was bulging which at least made the screen removal very easy, since it was already popped out in places, due to the bulging battery. Cheers.

[@srwonderbread750]

I did my own replacement of the surface pro 4 display and I found that using the heat gun to heat the adhesive you were having such a hard time with allowed it to come off much easier. Heating and removing over and over.

[@roripocket6273]

amazing upgrade

[@kennethballena]

I really like your process. I wish I could learn how to fix laptops like that.

[@MrKen59]

Would loved to see how a battery replacement would go. I have the same laptop with a new SSD and battery waiting to install. Thanks for the video.

[@jonnypetrie1008]

After lots of research and doing this myself, here's a few points to note, 1. If you have to replace the screen do not get an original Samsung screen. These are prone to failure due to overheating the connection. LG is the way to go, as as per the video go for the SP5 screen 2. You should replace the thermal paste. The old stuff will be dry and useless 3. A new battery is £30, so just replace that as well. 4. The touch L shaped board needs to have good contact with the screen for earthing. The original is attached with conductive paste. So I'd get conductive glue to hold it down to the new screen. 5. Take your time removing the screen. I can easily take up to an hour. I use playing cards, heat and alcohol and work my way round. 6. Take care when removing the screen at the top. The antennas are there and easily destroyed. You can get a new one from AliExpress for I think £15 if you do break it, or I've seen folk just using tinfoil.

[@isstvan82]

I'm sure someone has pointed it out before, but they make heating pads for reptile enclosures that I've found help a LOT when trying to loosen glue, since it only actually heats up to about 10 degrees above ambient, it's also pretty handy to use before using a hot air station on it. just put it on the pad and come back to it an hour later.

[@natebolton9385]

Nice! It's really crazy that these are so hard to get into. I have a friend who has one that just shows a black screen and I'm hoping it's just a software issue.

[@CrissHW]

Épic! I love this videos!

[@jharris947]

Excellent video.😎👍

[@D4r3k33]

Great work

[@Rayzor714]

Another Hugh-mongosly great job :)👍

[@andrewcrossley2448]

Very good explanation

[@pandar3n459]

best instructions how to dismantle this beast thin gadget! cool bro!

[@miheerrane8236]

7:12 very smart move u pulled there boiii..

[@fabior6025]

Hugh you should use nylon scrapers for the adhesive, it’ll prevent scratches as it’s not a hard enough material.

[@Sport4Life]

Amazing work. Do you sell the devices you repair? Thank you for the videos

[@gamer12463]

Wow good replacement thanks a lot given me a idea 💡

[@TravelTrips20]

Your video starter is a grate way!