I'M REALLY STARTING TO LIKE MY COMPETITION

This was a walk in cooler and freezer that was down, I was following another company and needless to say I was cleaning up some messes, let me know what you think down in the comments.
Please consider supporting my channel by
By purchasing tools via my affiliate links below at TRUETECHTOOLS.COM and use the offer code BIGPICTURE to save 8% on your total purchase (exclusions apply)
Becoming a Patreon member - Patreon / hvacrvideos
Becoming a KZbin channel member / @hvacrvideos
TOOL LINKS
Fieldpiece wireless scale www.trutechtools.com/SRS3?aff...
Fieldpiece SC480 meter www.trutechtools.com/Fieldpie...
Fieldpiece JobLink wireless probes www.trutechtools.com/JL3KH6?a...
Sman 480 digital manifold www.trutechtools.com/Fieldpie...
Fieldpiece MR45 recovery machine www.trutechtools.com/Fieldpie...
Fieldpiece VP85 vacuum pump- www.trutechtools.com/Fieldpie...
Dewalt light - amzn.to/2L4mJcc
Wireless probes charging tee - www.trutechtools.com/AVT45?af...
Samsung 8" Tablet amzn.to/3bW8QJ6
OtterBox case amzn.to/2wgd0M5
Manfrotto tripod - amzn.to/3bPoupz
Jobi phone mount- amzn.to/2Yh2EY0
Magnetic Umbrella - www.trutechtools.com/Supco-Ma...
Coil gun - www.trutechtools.com/Refriger...
Bomber safety glasses - amzn.to/2yD6sbs
Bomber safety sunglasses- amzn.to/2zmhdPp
BlueVac Pro micron gauge - www.trutechtools.com/BluvacPr...
TruBlu pro evacuation kit - www.trutechtools.com/Accutool...
Accutools core removal tools - www.trutechtools.com/Accutool...
Check out my new KZbin channel- / @hvacrtools
For Optimizing my videos I use Tube Buddy
www.tubebuddy.com/HVACRVIDEOS
Please consider subscribing to my channel and turning on the notification bell by clicking this link goo.gl/H4Nvob
Social Media
Facebook / hvacr-videos. .
Instagram / hvacrvideos
For any inquiries please contact me at [e-mail]
Mailing Address
HVACR VIDEOS
12523 LIMONITE AVE.
#440 - 184
MIRA LOMA, CA. 91752

[@AaronCo29]

"I don't charge enough money for this..." I say that here on a daily basis.

[@N0RD0M]

I work in software, and stumbled across this video. I love how its kinda universal when someone else worked on something and you get called in for a quick fix, and you find all the skeletons =)

[@johnhanes5021]

I'm 73 and long retired. I see nothing has changed out there. Hang in there and don't let the idiots get you down.

[@Greg-202]

Never thought to check invoices with new clients. Always learning in this trade

[@96dcowboy]

14:55 I lost it 🤣 “These F****** Dumb***es” lmao

[@escott6747]

As a 20 year vet myself, one thing I respect about your work is you go the extra mile . Whether it’s putting on that 1 extra zip tie or putting that one missing screw in

[@HVAC-97]

“I don’t charge enough for this shit” 😂😂🤣 oh lord... cheese and rice 😂

[@M43L57R0M]

>big yellow label "remove the red dust covers" >previous techs "imma pretend i didnt see that"

[@YansenHaryanto4547]

human nowadays can't read.. big yellow with contrast black writing.. they don't know shit about hvac maybe

[@joshuabest100]

I think if a company can forget to take them red dust caps out of a safety device they don't deserve to be running a company thats putting someones life at risk by not doing that simple thing

[@watsisbuttndo829]

Tell them straight up you need a callout fee equivalent to your normal hourly rate to cover travel time, a reasonable manager will accept that if you have proven to be a better option to the "other guys".

[@TOOLMAN4hvac]

We always billed travel time from office to job site and back, at whatever the rate was for that time period. sometimes we're talking $500 bucks or more just to show up. Oh yea, they gave a recorded verbal commitment before I rolled.

[@therealandycook]

Sometimes traveling just sucks. I'd rather be in it and do 3 jobs on the same block then one with 3 hour paid drive time. Not saying rushing through a bunch of jobs is a good way to work but id rather be working then driving.

[@Bodragon]

@@therealandycook Than

[@Mrcaffinebean]

If you charge enough you can take a helicopter and land right on the roof lol. But seriously travel does such, I wouldn’t want to spend 3 hours in traffic even if I did make a lot of money doing it.

[@jhesiquio]

The people unliking this vid are the previous techs who serviced this location 😂

[@Tjita1]

Funnily enough, from what he told us in the video, not entirely unlikely..

[@throttlebottle5906]

naw, they're the ones that have been trying to sell them new equipment for the last 5+ years while making it worse on purpose :)

[@mikaelandersson1872]

with their incompetence, are you sure they could even find their way onto youtube and push the dislike button?

[@citylockapolytechnikeyllcc7936]

@@throttlebottle5906 I seriously doubt anyone would put time and effort into doing a poor job INTENTIONALLY. Nursing along equipment that is BETTER replaced than repaired is short-term profitable, repeat business. But doing that sort of work is demoralizing and hurts a firm's reputation. Worse; over the long-haul, it makes you the EMERGENCY OF LAST RESORT guy, not the NEW EQUIPMENT or preventative maintenance guy.... so you end up only with scraps. Some prev firms may have sent in the trainee, who has no idea.... or maybe the motors were wired backwards to rotate the other way... then someone else corrected that, without reversing the fan blades.... you just never know the whole picture, only what the invoices you CAN see reveal. I would bet just ignorance rather than evil intent. I am not in this industry, but it is interesting to me. The whole thing is being a good tech, and a consumer advocate for the client. I got to totally dissagree with myself. All the above is crap..... disregard. "Nursing along" may be an amateur job, but replacing failed components, getting the thing within specifications, doing a careful and quality job just lacks the warranty and fresh sheet metal enclosure and paint job....which few people other than the next technician on the roof will appreciate. My error was applying the methodology of my trade upon another... the same cost ratios of repair and replacement do not apply. Commercial clients often consider cash flow over price; unless the thing got hit by a meteor..... nothing wrong with doing a GOOD repair. Companies amortize the life of their systems, and factor in upkeep/repairs in-between. Different budgets apply to repairs as capital expenses, business may be near end of leasehold, kitchen and coolers may be up for a remodel and replacement one year out..... etc etc etc. I have learned a lot watching these videos, how minor-seeming parts substitutions can potentially cause functionality and efficiency issues. But one more "I'm not perfect, I screw up like anyone", and I am outtahere! lol

[@jed-henrywitkowski6470]

@@mikaelandersson1872 Lol.

[@The98deville]

I do mainly residential refrigeration, refrigerated drawers, fridges, freezers. I have done some residential HVAC work but I'd rather battle small stuff. Had a customer with a subzero built in refrigerator that was R12, quoted to convert to R134a which to do right needed the evaporator and condenser replaced but they declined the price which was less than 1/4 the price to replace since it was on the top floor of a condo with the only way in was from the roof patio due to a spiral staircase going to that floor. No way I was going to hire people to help drag a 600lb fridge up a spiral staircase. They had another company "convert it" literally by using an automotive valve adapter kit. Got called back to investigate why it wasn't cooling properly and found the adapters on the service ports I installed. Told them since it was modified against subzeros warning to not attempt to modify it to run on 134a without a retrofit kit I wasn't going to work on it. My boss was initially not happy about me turning down work but when I explained to him when we touched it after the other company screwed it up we'd be married to it, he understood.

[@dondesnoo1771]

Why no just stay with the 12"even thought expensive. gas and alternatives are available.

[@DevoldoinHD]

@@dondesnoo1771 That made absolutely no sense whatsoever.

[@chrisharvie-smith486]

Turning to fan blades over doesn't make them blow the opposite direction, they slope the same direction. It does move the boss & where on the shaft they sit in the housing.

[@flounder2760]

@@chrisharvie-smith486 turning fan blades over does make them blow a different direction my dude... because the motor turning them is still turning the same direction...

[@2004RADMAN]

@@DevoldoinHD uh

[@joeshearer1247]

If you install new equipment you will be stuck servicing it because “you just put this in”

[@HVACRVIDEOS]

Exactly

[@JMjayesim]

11:21 exactly

[@jackrodgersjr]

Joe Shearer New equipment carries a warranty and that falls on the installer, always has. That’s why you charge a lot for the install, to cover any costs. Some installers do really bad work and end up having to swap out burned out compressors and fans... I’ve seen ac companies that crimp and braze the ends of copper tubing until the units are installed 4 months later. Those who don’t have to replace burned out units from bugs, lizards and other critters that crawled up the tubing...

[@matrixblackrockmbr6890]

Servicing the equipment as in the biblical meaning.

[@chrisduncan199]

As a network technician I can honestly say I can relate on the cleaning up the other company's poo

[@fierengen1]

Thank you for having integrity, common sense and for being a humble master at your craft. People like you are becoming harder and harder to find. Outstanding job.

[@DrTeeth478]

This made me happy. A guy that cares about what he does and knows a lot. You always worry when you hire someone for a repair if they have a fuck you attitude or not in their work.

[@klay590]

I've been in HVAC for almost 3 years. Mainly residential split system AC and gas heat. I've been to school and have a solid understanding of how HVAC works. That being said, I put in my first walk in freezer (only replacing equipment in an existing box) and I remembered you're videos. You helped me build up the confidence to put the system in and over a week later everything is cooling well! I can tell you are very intelligent and care about this trade. Thank you for sharing knowledge and showing true craftsmanship. We need more guys like you in the industry.

[@KaizerKilborn]

I guess I watch these videos because it makes me retain faith in humanity with quality, honest, work.

[@prjndigo]

The cost of replacing the old roof coil would probably be made up within the year by efficiency gains and lack of service calls. I'd have given the customer a little push about it.

[@jamesjones4607]

Not to mention it would likely cost less in utility costs

[@FreeStuffPlease]

@@jamesjones4607 I think he said that when he said efficiency gains. More efficient = less power.

[@fartsunltd6981]

The effeciancy gains are minimal. A new scroll compressor is not going to be that much more efficient compared to the cost of replacing each system at let's say 10k each. The mechanics of refrigeration have not made any major strides from 1992 to now only the controls they utilize have.If you upgrade the install to a coil with ECM motors and such the cost is only higher and it takes several years of operation to cover that cost. They did spend serious money on those package units so it seems like they plan on staying in business for a while but buying a high efficiency unit does not cover the extra costs associated in energy savings. Of course peace of mind has value and downtime costs money. Even the government websites will elaborate on this in the difference in SEER ratings. Likely you will have better humidity control which allows you to run your house at a warmer temp comfortably creating tangible energy savings however if you dont live in a humid area it is certainly not worth the money either otherwise we would all be forced to buy them as they do with low water toilets. The best way to save money in efficiency is to bring the head pressure as low as possible and decrease the compression ratio and there are not effective ways to do this on single systems anyways other than a bigger condenser. On a 90 degree day your liquid line (drop leg) can only get to 90 degrees in that scenario as well. Treating with water is going to scale your equipment in a couple of years and cost extra as well negating the savings once again.

[@nickwallette6201]

Not the compressor. The condensor. The one with the fins that aren't conducting heat from the piping, and aren't shedding what they do conduct to the air due to being plugged and bent up. That condensor was certainly much more efficient in 1992 than it is now!

[@scottfindlay2625]

we need more techs like you, you look at and inspect the entire system and give them an honest opinion of the condition of their systems. Then give them options on what they can do. I know this customer is way out of your area and not feasible to service on a regular basis but maybe you can arrange a certain time to do some work for them if they really like you and want you back or recommend somebody you trust in that area.. Theres too many hacks out there who have no clue what their doing only want the money from the sale and install...

[@Cheepchipsable]

Problem is no one wants to pay for that extra service, and employers want the job done as quickly as possible. So you end up with hack jobs to get over the immediate issues, and when you warn the customer that he really needs more major work, that is taken as a sign you are either trying to rip them off or make an excuse for your inability to fix it properly. Self employed people have the luxury of being able to determine how much extra time they might spend overlooking a system, but that is time they never get paid for.

[@whataboutbob9786]

It's Friday afternoon, your hustling to get off work on time, and you get an "emergency service call" that requires 6 hour drive time round trip. Over time pay and per dium are cold comfort on the drive back home, especially when you already had 60 hours before the call. Pace yourself and don't take on more than you can handle.

[@nightone9720]

Big Picture is Chris's way.

[@MalleusSemperVictor]

I used to do 4 hour drives back home at the end of the night. If it got busy, my employer would actually put me up at a hotel and ship parts to UPS locations near where I was working. It wore on me not being able to sleep in my own bed so much that I eventually had no choice but to quit. It was the worst burnout I've ever experienced and it definitely affected the quality of my work negatively. I can definitely sympathize with the statement you made at the beginning of the video.

[@flounder2760]

@johnny smit not really every little hassle when you work any kind of job can build up as stress and frustration... till eventually you are looking for something to break your hand on. personally im not in hvac but i do blue collar work and was a employed with a plumbing contractor for 6 years and ill tell you when little shit happens over and over and over throughout a day it can wear on your nerves and when you have to unfuck your more expensive competitors or cheaper competitors "work" you do get jaded.

[@graysonk95]

@@flounder2760 Oh, it's the same 'ol BS in my field too. This reeeally strikes a nerve with me. I spend so much time fixing things other techs don't know how to do right or just don't care enough to do right. I spent about 20 hours last week fixing a piece of equipment another tech dumped on my desk because he broke it worse and then just gave up on it and made it my problem. Yeah, the payoff was still satisfying when I fixed it, but it feels less and less rewarding when you're just constantly fixing avoidable fuckups. I worked so much OT around Christmas I was consistently making double my base pay for 3 months straight. All the while, management specifically assigns me to things like high-profile projects and service calls for needy executives because they know I'll leave the customer satisfied without call-backs. THAT stress really wears you down. The wall of awards and thank-you notes (one handwritten from the CEO) hanging in my office speaks truth to my quality work. Meanwhile, I look around me and see sub-par techs goofing off half the day with no consequences whatsoever. But I listen to an "inappropriate" radio station in my office and get a disciplinary warning. If I don't have a rage burning in my soul by 9am, I'm having a good day. It's not healthy. If I let my anger get the best of me, I would have handed in my badge on the spot today. Burnout is real. I'm on track for a promotion to a different team that I don't want to spoil, so I'm staying put until it plays out. Sometimes the best thing to do is resign (I've done it, never regretted it). Sometimes it's worth sticking it out. Only you know your own limits. Regardless, the dilligent honest man will always get the shaft more than the lazy liar. It's just a fact of life.

[@TheColinputer]

"We dont have good contact between the fins and copper" I think i need to correct you here and say that copper tube running through Dirt and whats left of aluminum is not a suitable substitute for a condenser coil lol. That equipment is cooked.

[@willlcavv]

Respect man! I hate going behind other people’s hack work. Your videos give me more motivation to get it done.

[@l3nny47]

I'm an IT person but I really enjoy these videos. I really enjoy watching you problem solve and I think I'm actually learning something. It would be great if you could do one of these and explain what's going on with a completely novice non HVAC person view point. I really do have to say though if I had an HVAC issue you're the guy I'd want fixing it. You take the same approach to your work as I take to mine. I've been in the IT industry at the sharp end for 31 years and have always stuck to my guns about doing the job right and looking at the big picture not just the quick fix. Hope you read this its a real pleasure and education to watch you work. Best wishes from the UK

[@wolfy5784]

“Cheese and rice man” my new favorite quote 15:19

[@chakflying1]

I study computer science, and have zero ability to fix my window-unit air-con if it ever needs fixing, but I love your videos because of your attitude towards your job and your openness to education. Thank you and keep up the good work!

[@murfdog19]

In a lot of cases, the problem isn't the techs themselves, but the service managers. I worked for a company who insisted on taking the cheapest route to get units going. I would actually be reprimanded for taking the time to fix it right. They wanted us in and out and on to the next call.

[@keithmatherne7486]

To see a younger guy in the workforce to have such a good work ethic makes me feel good. i see so many young people in the workforce that don't take the time for the small details that makes a huge difference in the end. I'm not an HVAC guy, i perform predictive maintenance on critical rotating equipment (Vibration Analysis) It's all related work anyway. keep up the good work and I understand your frustration so don't be to bothered by that. It shows you care.

[@dantx4545]

That condensing unit is ROACHED

[@williamminsinger9956]

Steamfitter from up north here. It's refreshing to see a tech take pride in his craft and recognize the little details that will always make you better than the other guys. I don't know how much you deal with it but could we see some instrumentation content? Guys like you help the next generation learn keep up the good work.

[@larrydurkee5741]

That discharge line actually looks like steel tubing. Tecumseh used to run steel tubing for their discharge lines. Probably why it was leaking at the copper to steel joint. It didn’t look like silver solder to me. I always hated when we were called out on OT to do ‘favors’, you aren’t good enough to do the work on a regular basis but we need you on OT. That is just BS.😉🇨🇦

[@Tokaisho1]

The fact you solved the fan blade/icing up issue which the customer has noticed every couple of days happens is great, they will remember your visit and put trust in you having solved an issue they've been dealing with for years, it's a shame the customer has invested so much money into the old equipment (new compressor, drier, time) but they may decide to replace it all knowing the long term cost savings by doing so and seeing your pictures of the separated fins and corrosion.

[@etherealrose2139]

What fins? lol

[@tubeDude48]

I like how you look at the "big picture" and try to fix what you can; then tell the customer what they need to replace.

[@zjeepgozweeln]

A lot of people like using the old cliche, "Well, you get what you pay for..." While this can be true, I much prefer, "You DON'T get what you DON'T pay for." Do you know what I mean? If you want quality, reliability, etc., the best option definitely isn't the cheapest option. I've dealt with so many customers, in various industries, and a recurring assumption is, "Apples are apples and the cheapest bid means I'm getting the same thing, only cheaper." They think they've *saved* money. In my experience, this is rarely the case. It almost doesn't matter what industry you use as an example. The hardware is only one part of the equation. Installation and service are the other part of the equation and are often MORE important (especially in HVAC). It's often very hard to get customers to see the light on this.

[@Mark_C1]

Must have watched at least 5 hours of these so far in the last few days. As an auto elec I have no real interest specifically except from a love of wires and admiration of this methodical thinking. Great videos, thank you

[@Soggy-In-Seattle]

I’m impressed at the problem solving approach you demonstrate in these videos. It’s a real benefit to see these, and I’m not even in your industry.

[@ThomasBahamas]

10:53 I'm not experienced as a lot of guys & I'm not as good as most guys, but the most important piece of advice I was ever given was "BASICS BASICS BASICS". Manufacturers always harp on this too. Dirty coils, airflow, etc. are the most common problem in most systems & a lot of techs (Even good ones) seem to miss this. As you said: TXV adjustments are moot if you didn't check basics first & see that dirty coil. And those ceiling coils get extremely dirty quickly. Thank you for addressing this.

[@Culvey]

never watched an HVAC video before, and suddenly KZbin puts this in my recommended.

[@Hopefullymarried]

as a newbie to the trade...i was shocked...its THE little details that make all the difference....fan blade rotation and the dust caps etc.I am so thankful that i found your videos and subscribed for almost a year now. Great work, by a Great teacher

[@jonathanaldridge6139]

Hi I’m John from the UK and i totally understand your frustration with the technicians and other company’s. I recently had a site which was reported short of refrigerant but no leak found. I didn’t believe there was no leak found and i actually found the leak on a suction valve which is really well insulated. Personally for me its passion and reputation, your only as good as your last job. Anyway enjoying your videos as most of my work is water to water chillers or Air to water chillers so it makes a nice change to learn something different, Stay safe.

[@_iLLuSiv3_]

I understand certain things in life, if my car starts to nickel and dime me, I replace it. I also understand downtime and cost of equipment/labor is a huge expense, but so is a walk in not working, or having someone to come out every other day to look at your issues. A whole day is a pretty penny to have a service guy onsite, how much they could save by replacing equipment that is well beyond end of life is the funny thing. I also understand the frustrations of turning up for something relatively simple, just to be loaded up with issues and failing equipment that needs to be REPLACED! You kept your cool, some would of packed up their shit and left already.. lol

[@TOOLMAN4hvac]

Replacing a walk in cooler is big bucks, takes a lot of timing coordination. with the cooler supplier , restaurant delivery's , ordering temporary cold trailer and having the manpower on hand to complete job. Probably buy a nice car, truck for what that costs. I think the fastest I've seen that done was 3-4 days, when a customer ordered it. And that was because someone else had to cancel an order somewhere. Just got lucky. Timing is everything in this business.

[@etherealrose2139]

Tens of thousands of dollars in equipment, crane, workers, disruption to the business, and the actual work to install is not the same as walking onto a dealership lot and driving off in 3 hours. A day's worth of tech is a drop in the bucket so it's understandable the business owner does that and isn't just jumping on replacement. You're correct that in trying to squeeze the last drop out of something almost dead won't be conducive to a running business that will grind to a halt if it fails. Yeah, as a layman, I know that stuff needs replacing because if you can't reject the heat, you can't cool the space properly. You also have equipment running hotter and excessive heat is the enemy of all things and will speed up failures. To me the choice would be easy, the execution of said choice would be the tough part.

[@icecoolnathan]

I’m a refrigeration engineer (tech) in the U.K. and I enjoy watching your videos. some of the problems you encounter Im very familiar with and I’ve often been amazed by how calm you always sound even though it’s a nightmare of a job. Could definitely hear your frustration at this one though! Being in the U.K. means I’m not allowed to add refrigerant to a system I suspect has a leak it’s kinda strange to see you do it 🤣 also no R22 here anymore either 😔. Lastly, I’ve learned things from watching your videos! So thank you!

[@jfrancis98]

Mistakes are not necessarily bad, I think it means you’re challenging yourself. Keep up the great work, always good to see a fellow technician in action.

[@Tachdelan]

This is one of the strange things about the USA, in my opinion... Here in Norway, if your company mess up installation of a system, then you're stuck with any costs related to repairs and fixing up that mess, but it seems like the customer gets shafted in the USA. I'm sure you could take it to court to get the money back or something, but that takes a lot of time and money to do as well. I've had issues with installed equipment both professionally and privately, and rarely is there any cost to me or my company related to the aftermath of the installation company's mess. Other than the annoyance of have equipment not working properly, that is... New to the channel, but you seem to be genuine in your commitment to the craft and the customers, so I'm enjoying the content! P.S. Too many people installing stuff are clueless when it comes to material selection in regards to preventing corrosion, especially when in coastal areas. Stop using cheap zinc plated screws on installations outdoors near the ocean, ffs! ;)

[@markcaldwell1245]

Excellent job. It is funny how just putting your hand into the airflow can tell you so much, especially things like running backwards, lol.

[@CookieManCookies]

There is nothing wrong with being passionate about your work. But yeah, if they're too far away, I'd refer them to someone else.

[@timkirby5179]

Takes me back to my days repairing computers. Two reoccurring themes were the known fault that took seconds to repair so the customer refused to pay believing we hadn't done anything and the having to undo someone else's 'repairs' that the customer was unhappy about paying the billed time for. Worse example was the customer themselves having put mains electricity (240v here) into the video out. At the start we said that it was un-economic to repair but he insisted. The returns a week later and starts jumping up and down at the cost! I had I scrolling picture at that point from a circuit board with vaporised tracks and cratered chips on the circuit board.

[@jaredamos5064]

HOW does one manage to do that??

[@etherealrose2139]

@@jaredamos5064 Lemme just put these one/two wires on this here coax port and see what happens...

[@dallasfan5475]

I was wearing my HVACR Videos shirt yesterday working on my house. It’s too hot to wear a black shirt, so I need a nice cool white shirt. I made it to the end of the video 😆

[@JoseTunon]

That was a great video and happy to see that you saved the day for that customer, been there and done that so I know how it feels. Great work!!!

[@Robowarrior834]

I can feel your pain. I helped my dad install a home ac, and we went through hell to get it install nothing went right. The old furnace caused nothing but troubles.

[@LMSILVIA]

I can relate because out here thats what i do on a daily, fix other guys messes. Also i charge a bit more and have left many to be customers hanging because they get literally robbed 1 or 2 times before i come in with the real fix (usually more expensive) and they even call me names. Sometimes i am the first to get there, quote and then they go and call the cheap wizards and then i have to come and fix it all up at the end. Oh the faces they have when its paytime hahaha. Keep it up.

[@lobehold2263]

They'll repeat that process one or two more times before they wise up and just start calling you and letting you fix it. Sometimes though you get some persistent ones haha

[@LMSILVIA]

@@lobehold2263 There is a saying that business has no pride but i have to say sometimes i let customers suffer out of it. See, my customer base is almost completely of european descent or born europeans and sometimes they talk in a condescending way and even get mad if they find you mark up parts prices. I find that very irritating and hypocritical coming from a merchant who makes a living buying cheap and selling for a profit. So sometimes i let them suffer or leave them altogether. I have very good customers who keep me usually very busy.

[@yhnbgt365]

I see what looks like a Triplett VOM on the shelf behind your left shoulder. Keep it at all costs. A VOM in the hands of someone who knows how to use it is one of the most valuable pieces of general purpose test equipment you can own.

[@PhattyMo]

I thought it was a Simpson 260,at first..but the scale looks a bit shorter.

[@alasdairmunro1953]

That was remarkably restrained, given what you were dealing with.! 👍🏼👍🏼

[@orphanite]

I completely understand your frustrations with going behind other companies. I feel your pain. I really appreciate you doing this. I feel less alone knowing your out there doing the exact same crap i do lol...well almost everything, I do hot side too

[@fredmax2541]

Who needs cable when you have awesome videos like these!

[@ShikiKaze]

" I'll try to do my best to clean it...." _unconvincingly nervous giggle_ Same thing I did when I had to replace my old central air.... nylon brush and it came off like a flaky biscuit.

[@jsfkdkjslfdslfkdj]

Daaang callin out the techs from the other company 😂

[@TheDime4life]

It happens to the best of us. I've been irritated enough before that when I met people from the company I cursed and called them out on the spot.

[@Thompson-from-Finland]

If i were the previous tech and i made a mistake, i would appreciate that he would call me and tell me that if fucked up and how i fucked up.

[@fidelalgarin3376]

@@Thompson-from-Finland So true. It beats having a fire and then be found liable for damages when an investigation comes thru and they find the detectors were capped ... Specially in Cali-SueYa' land 😂

[@jousemartinez1678]

18 year old tech and i love how much you help me god bless

[@keepitsimplecontent]

I feel your pain. I go thru this all the time, not all HVACR techs are built the same. 💪🏽

[@jasonwakefield1071]

Man I have only been in this industry for 1 year and really appreciate you sharing your knowledge and totally get your frustration, keep grinding and thank u again for all your guidance

[@zacharybishop6595]

16:42 Such a beautiful sound.

[@Supernova71288]

I've watched your videos for a while now, and as a manager in the food/customer service industry, I take a lot of the advice to heart. I don't touch anything that requires knowledgeable repair, but I definitely keep up with general maintenance and cleaning on my stores equipment specifically to avoid costly headaches. Especially since most of the technicians we've had sent out to us in recent years are 19 year old noobies, who instead of being given another more experienced person to help teach them, they're given some sort of tablet with a built in search engine to try and diagnose issues. Lookin' at you ICEE...

[@watermanone7567]

That was a great job! I ran into similar issues with AC units in a hospital operating rooms that were hacked so badly that it took me days to untangle another company's work. Also had compressor wired wrong and fan blades on backwards. You were way more patient than I was. Thanks for that video.

[@waynepytlik9166]

Great video. I understand that it is out of your service area but even if you don't take them on as a customer. The company will know the quality of your work. Word of mouth is the best advertisement. Maybe a satellite tech for that area?

[@sestey]

I watch your videos, I'm completely clueless to what your talking about most of the time but I find hvac interesting

[@TwistedMe13]

It's understandable man, even if the person is grateful for the work-- there is no professional who does not resent having to remediate the shoddy workmanship of Ignoranuses Inc.

[@blown96ranger]

that tip about the extension backwards with the 1/4 inch wrench is great to know will save me time in the future for sure thank you

[@38911bytefree]

I dont get many of the YT channels trying to be always positive and smiley, like they dont never into problems. I appreciate you showing the real deal of the job. Also saving your employees for potential problems when dealing with this sort of neglected equipement. Thing can go wrong very fast and now you are the one to blame and not the previous company. But take guys with you to show this things so they can react properly the next time.

[@johnladuke6475]

Really sounds like your best move for blood pressure is just to take the phone off the hook at noon on Fridays.

[@travishamilton1659]

So I'm an electrician for a mechanical company and I get sent to, no heat or no cooling service calls when were slammed and all the other techs are on service calls. I tend to get overwhelmed and very angry at times because I'm not a refrigeration guy but watching your videos has helped me get a grass on what things I should be looking for, and how to break it down and do a point by point check . They are really good videos man keep up the good work and I appreciate an honest person

[@davidhagan5353]

Know the feeling as a mechanic I've been there too many times.

[@TheOneshot78]

It's like putting a bandaid on Frankenstein and getting him going...Great job. If I lived in the area I would love to work for you..thank you very much for so much knowledge.

[@unfadedone6801]

I don't work on HVAC and never have. I had a rudimentary understanding of it before I ever started watching your videos, but your way of explaining things has allowed me to now at least be able to ask better questions of techs when they come out whereas I would've formerly just nodded my head along to whatever they were saying. Love watching your vids. Keep 'em coming.

[@Aaronsutube1]

This is the kind of station I’ve been looking for. I’m a Mechanical engineer in pump hydraulics just wanting to see these issues resolved first-hand, thank you

[@dashcamandy2242]

Having spent a week's vacation in Buena Park (I literally stayed a block from Knott's, you could hear the screams from the coasters all day), I can confirm that YES, Southern Cali traffic is obnoxious. When the person I stayed with came out to CT to visit, she literally had no ability to drive at a steady speed, she was so used to the erratic speeds, congestion, and constant stop-and-go that being able to cruise along for a few miles at a steady speed was completely foreign to her and seemed "wrong" enough that it actually bothered her! Catching as much work as you can during the shutdown must not only be a Godsend during a time where most of your clientele is closed, and I'm sure you love being able to make it to a site in 15 minutes instead of 3 hours. Nice tip on using a 1/4" drive u-joint on an extension for those square bolt heads! I never would have thought of that, but it makes perfect sense. I'll tuck that in the "stuff that might come in handy someday" portion of my brain.

[@smeutr1]

The shade he throws is just awesome lol

[@icantsaywhat]

After 15 years doing HVAC/R I never thought about using the ratchet extension backwards for those hard to reach little square bastards. Thanks now I have another little trick to make my life a little easier

[@offplanet6882]

Love it " No bueno" Make a shirt "No Bueno we can help"

[@brucereichert6509]

Just started watching your channel, I always make it to the end. I have no experience in your field, but I'm learning a lot. I am in industrial maintenance, so eventually I might have to look at a cooling unit. I like how you call out the names of things and speak clearly. I do put your videos on a faster rate tho. Keep up the great work.

[@yyz2go2112]

1.5- 1.75 speed

[@Ki113dbysw0rd]

Another case of FMF, the duct detectors on that brand spankin new unit was the icing on the cake lol. Sorry you keep gettin the shaft! Hopefully the techs from Company X see these videos and can learn a little bit more to help the customer get a better result in the future.

[@tomscott4723]

Krazy time! Always late friday or w/e when you see the worst stuff! No one knows why, haha THANKS

[@waiakalulu3501]

Caps on the duct smoke detectors. Awesome. Great way to keep the fire alarm quiet.

[@eracismm]

Keep doing what your doing brother, I'm sure you are helping dozens of techs daily...….In the words of the extremely educated manufacturer(Armstrong) "Knowledge not shared, is energy wasted." Stay in the same direction your going, you are doing a fantastic job...…..Thx, John

[@vegashvacrlife7225]

Great video man, i cant wait to start making more HVACR Vids, keep em coming i love learning more and more

[@mychoclabwinston]

Lol Chris, when you started looking at the fridge evap, and dropping the f bombs, I was like “ whoa he’s mad, but trying not to show it”. I hate long travel myself, not making money if driving for 4-5 hours a day

[@firecrow7973]

i didnt even notice the F bomb but the "cheese and rice" stood out to me lol

[@tomdolan8811]

On a Friday afternoon and a 6 hour round trip travel time, you are a HERO to that out of area customer❗️Replacing that compressor on an obviously deteriorated condensing unit was a disservice to the customer in my view. Now the customer is facing the expense of a new condensing unit, and an evaporator + labor after already paying for that compressor + labor. I think most customers appreciate being told the truth. They depend on being given the honest facts about what will be in their best interest cost wise, as well as less equipment failures. GREAT VIDEO 👍

[@letterslayer7814]

the frustration is strong with this one

[@DWAYNE2ism]

Hey I go through same thing here in my small island saint lucia. These guys seem to get a lot more work. I always have to come and repair what they can't understand

[@darkdelta]

Dwayne Doxilly I've been to Saint Lucia many times scuba diving in the 1980s. We always stayed at Anse Chastnet, and would dine at Joyce Alexanders place at least once on every trip, The Humming Bird IIRC. Anyway, Saint Lucia will always be one of my favorite places.

[@niteshsingla25]

I can understand your frustration. Some time ago I took over some work and the mess that earlier team had created there just blew my head.

[@travisburgess919]

I like how when you talked about the fans in the walk in, you said “these fuckin dumbasses” and then said cheese and rice right after 😂😂

[@90_rooster14]

Great video as always. I don't work in commercial applications but still learn quite a bit from your videos keep up the good work.

[@DanO181919]

I’ve always liked your videos, but here lately they seem to be getting even better!!! Keep’em coming!! 😁

[@musakavalci9470]

Love your vids! London,England here, just want to say thank you for sharing your knowledge and keep up the great work. 👍🏼

[@RawBigTymer]

Favorite video of you so far! 😂 your competition is something else !

[@westcoastpowerwashingservi2012]

Nice work Chris , I could hear your frustration an it suck how simple it is to do the right job , but you showed everyone that your a Master technician an work through the issues an resolved your customer problem . THANKS

[@RJMaker]

The struggle is real! Thanks for the video.

[@DerwoodBones]

You do each job right, Go the extra mile every time and your honest, As far as I am concerned you have no competition !

[@hvactrevv23]

Watched the whole video. Keep killing it man. Its cool to let out some frustration in the end we’re all human. Wat sucks is when guys don’t complete there job and they say ahh I’ll leave it for the next guy. That shit ain’t cool and it looks like that what they did. Another thing that same company just put in that package unit and they do shit like that with leaving the duct detectors out of it. How does that even pass the inspection??? Man that’s crazy. People are shot.

[@KodysGarage]

Those techs are called " Next Level Techs" gotta get em all to the next level. Always appreciate your honesty in the videos.

[@marcusmcduffie2145]

great job sir I enjoyed the time you take to bring your followers along for the experience . I like what you do from start to finish. See you on the next one.