I Bought My Food Shop At Harrods - I AM SHOCKED!

[@hollydyer8992]

Being nice costs nothing but just makes your day! I had a lady roll her car window down when I was filling my tire with air and she asked if I needed a wet wipe to wipe my hands because it always makes her hands dirty to do that and it caught me by surprise that anyone would be that sweet because it’s so unheard of now days. It just made my day! ❤

[@GG-ml3vr]

Sadly does not happen often now.

[@JackBlack-ii1ip]

tyre ... as it hire, tire and fire.

[@Victor-q9]

​@@JackBlack-ii1ip😅

[@sylviekins]

How kind!

[@jennycording2032]

​@@JackBlack-ii1ipTyre is British English

[@sheilacarter7875]

I have only been to Harrods once when Diana died, everything was so expensive.l wanted a Harrods carrier but you had to buy something.l went to the jewellery counter and said to the assistant please could l have a carrier bag..He put 4 out on the counter and said choose one,with that he rolled.up the four and said take them all.Have never forgotten his kindness.

[@cjscitcat]

If we went in the lead to christmas in order to get a carrier bag I used to buy a book that I had already planned to buy as a gfit. The books were never more than the RRP.

[@dynaridr51]

❤❤

[@pawsnout]

"Civility costs nothing, and buys everything." - Mary Wortley Montagu ... always a blast being with you, Hannah, have a lovely weekend.

[@ninaelsbethgustavsen2131]

Where I come from, it's "Politeness is KING" !!! So yes, universal politeness is a sign if greatness...

[@video_Creatorul_22mm]

Very decent ❤ comment

[@oldguy2976]

Finally a blogger who is genuine with a down to earth attitude and sense of humour … thank you

[@medialies6254]

down to earth ?...she literally said "you´re not made to feel like you´re worthy...it´s not that special anymore" pmsl...if thats not a snob then i don´t know what is

[@AngelaDavis-yz3xf]

​@@medialies6254 I don't think she is a snob, she mentioned shopping in Aldi.

[@AGNETHAFALTSK0G]

@oldguy2976 rickets causes the legs to become bowed, poor Hannah

[@ninaelsbethgustavsen2131]

​​@@medialies6254 You don't get the message ; If staff at places like Harrods are too blazé to be polite, TOWARDS EVERY CUSTOMER, wether they buy something or not, it feels like you're seen as "unworthy"... Wich is hurtful. And insulting ! How would those twats know wether you're actually an undercover, low profile billionaire, or not ?!

[@nirvanafannn]

@@medialies6254 expecting good customer service in the most 'luxurious' food shop in the UK is pretty normal actually

[@cjscitcat]

In fortums the last time we went the staff seemed to be either indifferent or lack lustre. Yet when i took my then aged mum in 2015 we were served by a few bright and engaging people. One much older man on the tills near the exit was very charming and bent to speak direvtly to mum in her wheelchair to ask how her day had been,and what we had planned next. It made the visit for us.

[@malcolmholder3149]

Hannah I work at Harrods and I will be informing the management to watch this video. You are right that the service can be hit and miss which it should not be at a place such as Harrods. As always I love your content, all the Best and I hope you do more our new Christmas stuff and the new Branded goods are very good. The L/G Harrods shop has been upgraded and the response has been very good. Take care Malcolm.

[@HannahRicketts]

Don’t want anyone in trouble, just maybe they need a team day or something lol

[@kaxar6954]

Perhaps you were recording them and they were frustrated. Did you ask if it was ok to record in the store. I would be mortified if I go out shopping only to find out I am on some You Tuber video.

[@kb2007xox]

Maybe the staff are sick and tired of selling pies that cost more than their hourly wage

[@coloradotrish7297]

pls give the chocolate lady a well-deserved raise!!

[@femdivinemind7777]

​@@HannahRickettsThere's a whole 'Harrods approved" process all the staff have to go through whether working shop floor, banqueting or head office/internal. They just need to pay more in the changing financial climate. They could offer more to their staff. Dealing with demanding clients is challenging.

[@JanetWalker-yo8wy]

I'm SO glad the chocolate lady was nice to you, Hannah! It makes a huge difference if the sales staff are friendly. Thanks for this - the only time I can enjoy Harrods is in videos!

[@Pinkbubble702]

Me too, I can pretend I'm shopping and living the high life! In my dreams, lol 😆

[@AGNETHAFALTSK0G]

Recently after attending a Harrods birthday party with many balloons children began to jump onto those rubber balloons to burst them , unfortunately the blower upper of those balloons suffered with halitosis and upon each rubber balloon bursting the room filled with a horrible smell, after approximately 45 balloons were broken the whole house became to smell absolutely disgusting.

[@ktb9369]

I can't see them selling all those pies and sandwiches in a rush.

[@windhammer1237]

@@AGNETHAFALTSK0G Lmao!

[@lynnhamps7052]

Embarrassed to say I was one of those dinner party crowds living in Islington during the eighties with a husband who worked in Mayfair...I look back and shudder at how much money we would spend at Harrods...but in those days, you really did feel the whole experience was something special...these days I happily reside in the isle of Wight and am more than content to get basics from Tesco and treats from good old M & S...haven't been to Harrods for yonks so thanks Hannah for saving me the effort..and cash .. Lol 😊👍

[@windhammer1237]

I live in the US and we have nothing like Harrod's here. You should be glad you got to experience so much of the goodness.

[@nigelsylvester3866]

@@windhammer1237 Bergdorf Goodman is closest luxury-wise, sans the extraordinary food experience of Harrod’s. There is however, a ritzy restaurant (BG) on 7.

[@noreendunne431]

What a lovely comment to leave😄🌞

[@lexmedved]

I'm an american, while working at Canary Wharf in 1990, my wife would walk from Maida Vale (our apartment) to Harrods to bring me pastries and some meat to eat. Wonderful wife.

[@AGNETHAFALTSK0G]

Recently after attending a birthday party with many balloons children began to jump onto those rubber balloons to burst them , unfortunately the blower upper of those balloons suffered with halitosis and upon each rubber balloon bursting the room filled with a horrible smell, after approximately 45 balloons were broken the whole house became to smell absolutely disgusting.

[@AGNETHAFALTSK0G]

With much excitement and commotion a fortune cookie stand at Harrods was opened for Chinese new year, my daughter was kindly given one by a gentleman in the Cookery department, upon opening the fortune cookie a 20 fortnum and Mason voucher was discovered neatly folded up within the cookie. How kind and an example of fantastic customer service. My daughter was thrilled and we quickly found something to purchase with the voucher.

[@lingy74]

I collect honey because it doesn’t have an expiration date. When anyone asks me what I want for my birthday, I tell them raw honey. To date I have honey from South Africa, Australia, NZ, Nepal, yucatan, rainforest honey I collected myself with some jungle natives. I love honey. I put it on my face and also eat it when I’m feeling unwell. Also fed my rabbits honey water when they were under the weather and it seemed to work. Honey is great ❤

[@malcolmbrown7683]

@@AGNETHAFALTSK0G I'm guessing you are not the real Agnetha! For anyone that doesn't know she was/is the blonde one from the great ABBA.

[@sjanex]

@@AGNETHAFALTSK0Gwtf 🤮😂

[@Misfortune4598]

I've had the pleasure of shopping at Harrods only once while we were visiting from the States. As we went through the perfume department, there was a young gentleman spraying perfume on a Harrods hankerchief and offered it to my husband. Being a typical male, my husband refused it. The young man told my husband this, "Sir please take it or you will upset her (me)and live to regret it." It is oneof my favorite memories of shopping in London.

[@suitsushi]

Brilliant. He knows his assignment. 😅

[@AGNETHAFALTSK0G]

@@Misfortune4598 Unfortunately, my granddaughter had a very difficult and traumatic event (with excessive dark “bureaucracy”). A beautiful house with a copper bath was discovered near this area. The woman told us that the Fosse septic tank was completely blocked. We were charged 2,500 euros for emptying the tank! The woman who sold us the house told us that she had completely emptied the septic tank a year before, which turned out to be false! At the official reception point we discovered that the septic tank had not been emptied since 1987.

[@raywhitehead730]

That is great! Should be in a movie.

[@AGNETHAFALTSK0G]

@@Misfortune4598 Unfortunately, my granddaughter had a very difficult and traumatic event at this Hotel (with excessive dark “bureaucracy”). A beautiful bedroom with a copper bath was discovered on the fourth floor of this Hotel. The bathroom had a terrible smell of human waste and upon complaining the woman told us that the Fosse septic tank was completely blocked. The woman who sold us the room told us that the Hotel had completely emptied the septic tank a year before, which turned out to be false! At the official reception point we discovered that the septic tank had not been emptied since 1987 and this is the reason for the drain to be disgusting in the bathroom.

[@AGNETHAFALTSK0G]

@@Misfortune4598 how kind! Was the handkerchief a gift to take home ?

[@sS-dh4ms]

I like and appreciate your honesty about yourself and Being comfortable with yourself.

[@Andrea_Esq.]

You always make the viewer feel like they're right there with you. No small task. Fun video. Darn, now I'm hungry.

[@chanelfitzgerald]

I'm always hungry when I watch Hannah's food video's. 😂😂

[@HannahRicketts]

Glad you liked it!

[@personificafions]

I remember buying some deli bits in Fortnum & Masons and was served by a very negative energy SA, like it wasn’t necessary and I expected better considering it was a posh store! Having worked in retail in London, from cheap to expensive stores and I remained positive to all customers because it really does make their (and my!) day better.

[@laurameakin]

Funnily enough just had a similar experience in fortnums getting beige picky bits and overcharged. The ticket printed for 2 scotch eggs but I only had one I didn’t notice til I got back to hotel.

[@okwrite7120]

Yep. I went into Fortnum and Masons in St Pancras and the woman ignored me standing at the till - there was a woman in front and her child was on the floor, so I looked down to make sure I wasn't stepping on her and waited for the child to move. Then as I moved forward the sales assistant walked past to put a basket away and then went off to talk to her friend. I was about to leave when a manager walked out and saw me staring in shock and the two of them standing in a corner and asked me if I was being served, I said no, so she told the woman to serve me. That sales assistant never even apologised for keeping me waiting. I've had better service in Poundland. Never been in Fortnum and Mason since.

[@ShakirahIbaad]

@@okwrite7120 wow that’s terrible! They must be struggling to recruit decent staff. I assume they don’t pay enough for someone to live near enough to the store to afford to travel there for their shifts. I hope the manager dealt with the rude shop assistant that didn’t serve you correctly.

[@debbymorey7691]

your attitude is so appreciated. London attracts people from all over the world and just interacting with someone with a great attitude makes their day and their visit memorable!

[@sungpo-yu4662]

Fortnum pays floor staffs quite low (themselves told me), and the staffs change all the time. Harrods staffs stay longer.

[@Floortile]

Back in the day when I was a lad, the perfumery department was the Banking Hall. There as a wonderful high ceiling, now hidden, and green leather sofas lined the centre, with old fashioned grill banking counters on the side. My grandmother could happily pass the day just sitting there (perhaps having been first to the chiropodist at Harvey Nicolls) and, accordingly, my brother and I named it “the staring hall.” Harrods was a local store in those days - albeit an upmarket and large one. My mother popped in for her daily loaf of bread and, in summer, an ice cream, coated in chocolate and fashioned as a seated Teddy Bear. Happy Days! I wouldn’t be seen dead in what it has become over the past couple of decades.

[@sylviadrummond7293]

@Floortile - Harrods resembles the duty free dept of a Dubai airport rather than the English department store it used to be.

[@Floortile]

@@sylviadrummond7293Very nicely and accurately put!

[@RevantuZ]

I've never been to Harrods in my life so I ask this only out of pure curiosity; if you wouldn't be seen dead in Harrods, where would you recommend as an alternative?

[@sylviadrummond7293]

@@RevantuZ It is hard to say, they all lack a comfortable atmosphere. Harrods is owned by an arab, Harvey Nicks by a chinaman. Perhaps John Lewis has the best approach being owned by the staff and you can get almost anything there.

[@Floortile]

⁠@@RevantuZYes, it is a tricky one to answer these days - but I agree any John Lewis is about as good as it gets. Peter Jones - their flagship store on Sloane Street - being the best of the bunch.

[@peterminvielle4143]

Thanks for taking me shopping, I used to work at Harrods food hall in the charcuterie section 28 years ago. It has certainly changed. Shopping is not the same anymore. It was fun back then, only your feet hurt at the end of the day. Sorry about the grumpy assistant, if I was grumpy I made sure I wasn’t on the shop floor, if you made the effort to give good service, you do have a better day. Look forward to your next Harrods video.❤

[@danbachmann8005]

It certainly has changed. Maybe I’m being overly nostalgic but I’m not sure it’s a good thing… even though the refurbished interior does look very nice.

[@finleybirdwhistle1853]

I am astounded by the sheer volume of each unique and fresh item available. Do they really sell these quantities daily, only to prepare everything anew the next day? The sheer effort involved in crafting such a diverse array of items must be nothing short of monumental.

[@balance3201]

Sure lots goes to waste

[@JBG-AjaxzeMedia]

@@balance3201 yeh, i work at aldi and the amount we have to waste is ridiculous, god knows what these guys are contributing to landfills

[@beckyrollins8966]

Sad ​@@balance3201

[@antjee]

Or maybe to a food bank?​@@balance3201

[@chanelfitzgerald]

I wonder if near close of business they discount it or do they give to charity? I heard places like Marks and Spencer, Prett, Costa etc don't throw out food because of people going through the rubbish and possible law suits.

[@debbiestott3651]

Customer service is everything Hannah. The managers need to up their game. Great shop and I hope your purchases are yummy.

[@Pinkbubble702]

Waitrose and Marks & Spencer food hall staff are always very friendly. Makes such a difference. I've found my local Tescos staff hit and miss.

[@ShakirahIbaad]

@@Pinkbubble702 I love Waitrose for some items. They actually have some great stuff in their own brand range as well.

[@debbymorey7691]

If you hire the wrong people, it’s the downfall of your business!

[@liakniazeva]

Greetings from Oregon! I can listen to you for hours, Hannah! Please, stop talking down about yourself, because you are the BEST! Lazy?! Who wants to cook dinner after all day at work ? ( in my case 12 + hrs) As they say in the US: “Work hard and play hard!” Hannah, let your weekend be sunny and surrounded with beautiful flowers!

[@TheMabes69]

I live in Pennsylvania, USA in a suburb of Phila. Believe it or not, these food prices at Harrod's in LONDON are cheaper than the supermarket across the street from me. Food prices in the USA are outrageous!!!

[@maggiesays7827]

Food prices seem to be higher around coastal regions. My sister lives in Jersey and always says how much cheaper it is in the mid west.

[@brt5273]

I was thinking the same thing, comparing prices/quality in my area.

[@oldhaglady62]

I live in Philly. I’m a lazy bum and use instacart (I don’t have a car), but we have a lot of stores in walking distance. We’ve noticed Aldi’s is pretty cheap compared to Acme /ShopRite. I’ve heard Wegman’s is really expensive but has great food selections. I like Trader Joe’s but I’m too lazy to go there….but it’s just a bus ride away in center city. Sprouts isn’t too bad. We have a subscription with Misfits food, it’s actually really great, the food is great, and the only thing wrong is that it’s food that other stores have too much of, have minor imperfections, or are close to Best Buy date.

[@scotnick59]

In the past 4 years, food has increased by an astonishing 30% in America

[@rootytootymailbox2043]

We always paid more for food than Europeans. I was raised in EU and USA. They pay more for most other things in EU but food is less. Around Philly the food prices have always been very high for second rate quality. It’s not even like that in the rest of the USA. It’s a real mystery.

[@mattanderson6672]

I love hanging with Hannah while she natters away! It feels wholesome :)

[@BLUEBELL258]

Oh dear, rude people can spoil a day-----meeting nice people on a shopping trip, makes such a huge difference. Some staff need a talking to.

[@burlhorse61]

customer service in the UK is meh-suppose if it's Harrods it should be different

[@davefish8107]

@@burlhorse61I worked in a shopping centre, try working in retail . Very few people are civil to the workers. Being nice works both ways

[@hoppysport2872]

This is a Hannah All-Star video. And 49 minutes? Far better than any movie. That rare Roast Beef & Horseradish on Ciabatta would easily be $22 in Manhattan. £10 is a steal.

[@stephaniesharkey3538]

With the exchange they might b higher by a bit🥪

[@hoppysport2872]

@@stephaniesharkey3538 So true! £16.75. Still, food prices have gotten crazy here in the US.

[@bodyloverz30]

@@hoppysport2872 Miami is outrageous!

[@hoppysport2872]

@@bodyloverz30 There's an excellent classic diner in Manhattan that I frequent. One of my favorites is a hot open turkey over white bread. Comes with potato, veggie and soup. Was $18.95 last week. Went to order this week and it was $24.95. No thanks. Won't be going there again.

[@Jack-ng7ne]

@@hoppysport2872 You also have to remember cost of living, everything here is getting so so expensive with wages being really poor and not rising at all really over the last 5/6 years. Average salary is around £30-35k so £10 is still pricey !!

[@dougchinn2820]

I think this was the most comprehensive walk through of Harrods Food Hall. Whole Foods is known as "whole paycheck", but Harrods is on another planet.

[@WellnessWavelengths2024]

😂whole paycheck! 🇺🇸San Francisco🍻🍷 is no match $$ for London🍸🇬🇧🫖$$$$ 💋

[@BunnyWatson-k1w]

In London, check out Fortnum and Mason. They have crazy prices too.

[@gwynethglas-brown9171]

Its very Bougie indeed. But some things look so tasty .just need the 💶💷 to afford it all .

[@dougchinn2820]

@@BunnyWatson-k1w I forgot about F&M's lower floor meat and produce section.

[@kimclarke5018]

And it’s gone down hill since Jeff Bezo’s bought it..

[@nicollevandyke5950]

Hands up for who is excited for Hannah to show the Holiday Halls/Hauls (😊) for 2024? She always does a beautiful job at showing all of the gorgeous displays.💖

[@melanytodd2929]

Can't wait ❣️🇿🇦

[@nicollevandyke5950]

@@melanytodd2929 😃

[@spherevision360]

Do you mean Christmas?

[@nicollevandyke5950]

@@spherevision360 yes

[@Californiadreamin715]

I can't wait ❤💚

[@Elderly-Marian-in-UK]

I'm 73. Back in the 1970s I was a young rich girl who shopped at Harrods. My fave in the food hall was their gala pie (long posh square pork pie) and smoked salmon. They did the loveliest smoked salmon. Prices were very high then, silly money, but I was rich so Ip could easily afford it. Once I saw a big chocolate easter egg for £1500. That's like £30k in today's money. Silly money for an easter egg. Everything in Harrods was excruciatingly dear, but all tip-top quality stuff. Then when Al Fayed bough Harrods I think the goods stocked in it went downhill. It turned from being very classy and upmarket to selling a lot of gaudy gauche stuff, with too much lower taste Asian influence. It watered down the top quality traditional elegant British stuff that upper class people liked. I've not been in Harrods for 40 years now. Do they still have dog kennels to board your dog in the basement whilst you shop?? I parked my poodle there often for a few hours whilst I spent loads of money on furniture, clothes, jewelery and food. The liveried doorman used to walk the dogs too. Fond memories of Harrods circa 1970s. I've still got my big green vinyl shopping bag with the Harrods logo on. Do they still sell them? Yes...fond memories indeed. Seeing this vid shows me how vastly its changed. X

[@isabelriquelme7029]

I don’t care how big this Easter egg was or what brand it was, but £30K ?!?! 😱🤦🏻‍♀️ There are children dying all over the world from hunger and a chocolate egg to be worth 10Years of someone’s wage in economically undeveloped countries is absurd. No wonder this planet is in the state it is.

[@Oakleaf700]

Harrods most definitely changed for the worse since Fayed bought it. It's just a bit tacky now, sadly. Used to be so nice.

[@DeeKay84]

Not sure about your dates ma'am, if you are 73 then you were born in 1951 so you would have been in your 20's in the early 1970's. So not sure about being a 'young girl' in the 70's.

[@royfontaine5526]

@@DeeKay84​ are you autistic? She clearly meant young woman, not a child.

[@royfontaine5526]

@@DeeKay84​ are you autistic? She clearly meant young woman, not a child.

[@leslikuyweski4576]

Hannah, no one can make me laugh like you do! I love your honesty. You are a natural at presenting.

[@jdh6752]

Absolutely Fabulous, s01e05 Edwina: "Milk?! Where am I supposed to go for milk?" Patsy: "Food hall. On the left, past the fish." Saffy: "You can't get the food shopping in Harrods!" Patsy: Of course you can. You can't expect people who live in Knightsbridge to eat out all the time."

[@nightrider12soul]

How many times she repeated I am lazy.

[@PJD_55]

@@nightrider12soul And?

[@nightrider12soul]

@@PJD_55 boring .

[@jabbermocky4520]

Sweetie dahling. Excellent AbFab reference there!

[@am-yu6jo]

Watched all way through. Enjoyed all of it. Harrods need to pull their fingers out serving low score items. Probably relying on tourists who may never get the chance to revisit 🌷

[@isabellind1292]

Is there really such a demand that all those food items are going to be purchased within days? I mean, I've never seen so much food that has to be consumed in a timely manner! What an amazing store!

[@Odo55]

​@@isabellind1292 I was wondering the very same. Stacks and stacks of so many items, makes me wonder how fresh alot of it is.

[@bydanak]

Tourists go there to take pictures and not buying anything! It is so annoying as they cause bigger crowds than it is.

[@Jennifer-cz2if]

I can believe it! I went to Harrod’s years ago and in the food hall at one of the bakery bits I was standing waiting and the staff were just in a huddle chatting and took ages to come over to serve me, then when the guy finally did he had such an attitude on him! I honestly don’t know his problem was but it was almost like how dare I want to buy a cake from his display! I think the customer service in Harrod’s really lets it down to be totally honest and especially in the food hall, I don’t even think their food is that nice, it’s definitely a case of style over substance!

[@justicedemocrat9357]

OMG stop bothering the workers, Karen.

[@GreatGreebo]

Thank you *Hannah.* I have been nodding along with your video and thinking “that’s a fair price” or “WOW! What a bargain” over so many of the things you showed us. I hadn’t quite realized how ridiculously overpriced our groceries have become lately in my area (Pacific Northwest USA) that a *Harrods* haul seems like a reasonably priced option!

[@mrt3946]

In the 1980's and 90's I worked for an Oil Company Vitol in the old Bowater House over the road from Harrods which was demolished and is now 1 Hyde Park. Back then my and my girlfriend at the time lived in Bayswater and we used to get our weekly shop in Harrods. We got Meat\Fish Veg\Salads etc, Just a normal shop and it was not expensive. Now its all high profit processed food.

[@ianross8523]

An engaging personality and with a nice smile thrown in. Why else would I watch a 50 minute vlog of someone shopping. You have a definite knack of making boring things less boring and you remind me of my old primary school teacher.😊

[@laquandawashington1876]

We love you Hannah all the way from Phoenix, Arizona! My preteen and I love watching. She goes inside the bathroom and mimics your accent then comes out and yells "Mama listen I sound just like Hannah"!

[@laurabenson5404]

Agree from Colorado, too! 🇺🇸♥️🇬🇧Thank you so much, Brilliant Hannah! 🥰

[@laquandawashington1876]

​@@laurabenson5404we just stayed the summer in Colorado. Won't be going back ever again. Those freaking hail storms left me traumatized 😊

[@Geemeel1]

This is by far the cutest comment I read under a post. 😍 Love and Light to you from Amsterdam Holland, yes we love her too , although she far more nearby 😉💖

[@TTrigg]

Another Phoenix watcher here..

[@WIP532]

"Ooh, guys, what do you fancy?" 🥰

[@CarolWhite-il7ki]

My friend went to Harrods many years ago he had a rolled up brolly ,sead it was crowded ,he was looking at their glass section, caught a glass with his brolly, knocked a load of glasses over, he sead he walked on like he haddent done it ,he is long gone bless him. But always remember him telling me, he gave me a Harrods bag one year ,but I lost it, he was a lovely friend. I miss him .

[@anone3842]

People always complain that some fresh item seems very expensive on a shop shelf, but you have to remember that most "fresh" items don't last long, are hard to make, and mostly go unsold and thrown in bins... so when you buy one plastic pot of strawberries, you are basically paying for the other ten identical pots that were made, unsold and thrown out... eg how much to make 20 pots, divided by how many sold on average = price for one pot, so when they sell 4 pots only, it covers cost of all 20!

[@gram40]

A 50 minute video? Happy days!

[@annettewalter2273]

You were in one of my favourite places in London. I love, love, love Harrods food hall and Fortnum and Mason’s . I’m not a truffle fan. Love caviar,but cantafforsit. 😵‍💫. The cheese counter is my favourite. 💜💜💜

[@derekantill3721]

I can rush round Lidl much faster.

[@tzok09]

Hannah, you're always a breath of fresh air. And I love our little walks around London. Harrods seems weird. I loved it in 1987. I bought my Royal Doulton there. Sadly, it was all destroyed in a forest fire last August. Have a great day.

[@FigaroHey]

Not the ones with the hand-painted periwinkles?!?!😮

[@tzok09]

@FigaroHey No, but it was beaut.

[@DavidMeikle-ei7fr]

If you're super rich you have staff, including a personal chef. Oh if only, absolute bliss. Money can't buy you happiness but it beats being miserable and poor

[@thedappercook]

It can buy you happiness rest assured

[@centrevezgaming4862]

@@thedappercook Following bankruptcy and misery

[@thedappercook]

@@centrevezgaming4862 that's a lie for sure

[@lynettefinnigan9540]

So true!!! If I were dying, and I had the last 3yrs in wealth, or 5yrs in poverty, I'd only be living the 3yrs thanks!😂😂

[@lynettefinnigan9540]

​@@centrevezgaming4862only if you are unwise and stupid with your money. You can carefully spend what you have and it lasts until you die, or you can be like H&M, waste it all on trashy clothes, ugly shoes, facelifts..... and be down to your last million before you know it!!😂😂

[@MissBabalu102]

Thanks, for me in California, that was a treat. It was there with school long ago, in South Kensington, and had fantasies of returning every year. Funny when we get used to quality, but nice is always a good and respectable thing. It's good to work, even serving others and making them happy.

[@peterdavis1820]

My first view of your films and what a treat. Your down to earth polished performance is attractive and your honesty of the produce just makes me watch more. I can’t afford to shop at Harrods all the time but just occasionally it’s a fabulous treat. Thankyou

[@sueturnbull4658]

I was visiting one of our daughters in London 2011 - we had a lovely day out & went into Harrods at the end of the day & I was really looking forward to going to the cheese counter & discussing what cheeses to get but we stood there and were completely ignored for ages. We ended up going to the cheese shop at Gipsy Hill & had wonderful service. Thank you for your videos.

[@AGNETHAFALTSK0G]

@@sueturnbull4658 Unfortunately, my granddaughter had a very difficult and traumatic event (with excessive dark “bureaucracy”). A beautiful house with a copper bath was discovered near this area. The woman told us that the Fosse septic tank was completely blocked. We were charged 2,500 euros for emptying the tank! The woman who sold us the house told us that she had completely emptied the septic tank a year before, which turned out to be false! At the official reception point we discovered that the septic tank had not been emptied since 1987.

[@user-mp9tu6cp7d]

We were in London a week ago and thanks to you, bought items for dinner from Harrods' food hall because of your previous videos showing glimpses. After a day of touring, we were beat and it was great to just grab something to take back to our hotel and unwind. However, coming in the evening left us with many fewer choices because things had sold out. As a comment on the roast beef and horseradish sandwich, yes it is enormous, and my husband ended up saving half for breakfast. We also found some of the workers were just blah and acted like they wished we would go away, while others were friendly and just lovely. And it was very busy!

[@anitapirraglia8990]

Smiles and being nice costs nothing and makes your day so much better. I enjoyed shopping at Harrod's but prefer not paying for a name and get food that feels like you get your money's worth. I can hardly wait until you are back to two vlogs a week. You are so delightful to show us around and your critique of things is very important. Rest and be well. Have a wonderful weekend and a safe week. See you next Friday, Hannah. Cheers!! 🙋‍♀🍊

[@dtulip1]

I think Harrod's used to be ALOT more of an experience back in the day, I remember walking around in the 80s like a wide eyed child (I was in my 30s) and doormen opened the door, ALL the staff said hello and smiled, and the items for sale you couldnt find anywhere else...these days I think its almost like a tourist attraction. You can tell that lady selling the sweets really loves her job, Harrodes needs more people like her

[@tedoneilclark4710]

It really doesn't sell anything nowadays that you can't find anywhere on the high street ect.

[@geraldmcmullon2465]

We had been to Sainsbury in Oxford Street and had a couple of large branded bags. We had got to the second floor at Harrods when we approached by a member of staff who suggested that my bags looked as if they might break and here are nice large Harrod's bags to put them in. I did enjoy the tea and coffee counter, made better by getting my brother-in-law who worked there to get the staff discount Over 300,000 people visit Harrods each day. There are around 3,500 staff. When there was a bomb scare and the building evacuated people poured out blocking the entrance to the tube and the streets around.

[@ClareJo2605]

Absolutely love the vlogs in Harrods. My Mum and I had a day in London in August and spent most of it in Harrods. You can literally spend the whole day in there, shopping and eating as we did and loved every second of it. I understand what you mean about the customer service in the food halls. I have experienced the staff being quite rude but it isn't the same in other departments in Harrods but which ever department that you are in you should be treated respectfully and with good manners. Harrods can let itself down with bad customer service, which should never be the case in such a premium department store, it should be the best in the world!

[@isabellind1292]

I'd rather go exploring a food palace like this than go shopping for clothes any day! It's really dazzling, all the beautiful displays & packaging & selections.

[@antjee]

My guess, long hours and low pay

[@exelmans8855]

@@antjeeyes.

[@mngale61]

When I was 19 (back in 1980!) I was a nanny for an American family, living in Chelsea, and every week I would go with the lady of the house to Harrods to do her food shop! I loved it and but was always astonished at the cost of her weekly trolley load!! The problem I had was that I was a very picky eater and the family meals were not to my liking at all! I would have been extremely happy with just the beige bits!!

[@sharonsmith583]

That's so funny! When I was a child my grandmother who lived in the country got butter straight from a dairy. I was used to eating diet margarine and thought it was horrible. Would love it today!

[@sylviekins]

That sounds like a very interesting job!

[@ShakirahIbaad]

@@sharonsmith583 😂 real butter definitely tastes off if you’re used to margarine. I remember that as a kid 😊

[@bramblemac4471]

I remember my God Mother got her cigarettes sent from Harrods

[@Oakleaf700]

@@ShakirahIbaad Margarine tastes like grease if one is used to fresh salted organic butter {Maybe your butter WAS off? }

[@NeilHarvey-zo9mw]

Hannah If I was the BBC Or ITV I would give you your own program you are brilliant at presenting you are so natural at it amazing vlog Thank you Hannah 😘

[@catevanslife]

I agree - Hannah for the telly, please! ❤

[@jamesjackson7844]

Proper TV not BBC or ITV !

[@SaulidSnake]

Why? TV is old fashioned now.

[@thedappercook]

No Telly restricts you as they then own you. She's a free agent here

[@marygaleac]

Deffo to that…..she is fantastic….

[@Coco-t5d]

I love Harrods trips. Thank you Hanna for taking us along.

[@ОльгаБаварская]

When living in London, i used to go to Harrods for a nice food and for the impeccable service. Back then it was guaranteed to you! I am sorry to hear things have changed for the worse. But i am happy M&S is doing well. I used to do my weekly shopping there. Their chicken Kiev, butter croissants and lemon muffins i am still dreaming of!

[@virginiazwerts2273]

Yes you are so right ...Harrods has definitely lost his magic!!!!!I Love your video's ❤❤❤❤❤

[@Porka1987]

The chocolate lady was professional and nice 👍

[@BChecker56]

Yes excellent service😀

[@dalefriesen8676]

It's Friday, I'm in love. Hannah, seeing that old school Illuminated globe up and down elevator sign made my day.👍 I am old enough to remember when they were in common usage. A long forgotten memory triggered. The salads look delicious! And the produce too! Those vintage tiles in the food court are really special. Something about a particular shade of Harrods green has an effect on me. Hannah, always putting so much effort into these vlogs. You are so valued and appreciated. A cook is needed to materialize in your flat at dinner hour. Until next time, dear lovely Hannah, do take care. ❤🌸🍀🍁

[@tomthompson7400]

I really enjoyed watching that , she comes across so well .

[@WayneSchowalter]

“Get your foiler out. It looks a bit rubbish.” And, with that, we were off on an epic shopping vlog that was really delightful and so crammed with lush visuals and wonderful critiques from you. Thank you for the honest opinions, some of which were very funny (especially the food ratings). I’m so glad you got yourself some decadent chocolates. You surely deserve them. Thanks again. You made my week!

[@jennycording2032]

Wages at Harrods were really low in the early '80s. I was thinking about applying but realised l'd earn more in my local Sainsbury's where I was already working. Staff might still be underpaid, so not happy

[@HannahRicketts]

Glad you enjoyed it!

[@pleiadesneptunes]

you have obviously never been to Tokyo, where an apple - in a similarly elegant store - will set you back 5 quid.

[@isabellind1292]

(42:00) The man watching Hannah was thinking she looks just like Hannah Ricketts, his favorite London vlogger!😊Thank you Hannah Ricketts, my favorite London vlogger, too!🌺⭐

[@AGNETHAFALTSK0G]

@@isabellind1292 Beautiful house with a copper bath was discovered near to this area, the woman advised us that the Fosse septic was completely blocked up, we were charged 2,500 euros to have the tank emptied! The woman whom sold us the house told us she had the septic tank completely drained one year prior which turned out to be false!

[@AGNETHAFALTSK0G]

@@isabellind1292 Adam rickets sister!

[@jackieoconnor4926]

Hi Hannah. As always, loved this. I completely agree with you about the service in Harrods being patchy. I visit maybe twice a year and I always enjoy it but, honestly, as far as the food hall goes, while there are a few stand out options, I would hazard an opinion that M&S is far more consistently high quality across the board. I did take my 8 year old granddaughter to the toy floor in the summer though and we had an amazing staff member who actually boxed and ribboned her (fairly small) purchases for free! She felt very fancy 😂. On a side note for anyone who it’s relevant for, if you’re toy shopping in the heart of London, I’d advise skipping Harrods and Hamleys and heading straight to Selfridges toy department. Fantastic range and non ridiculous prices. Thanks for another great video 😊

[@AuntieSal75]

Hannah: I was not bored at all! Your videos are very interesting, educational and we have lots of fun during your shopping adventures!

[@JCasper-tm8uj]

Hannah, this is the best food shopping video you have done. Thank you. Today's retail service standards are at much lower level compare to the older days. Truly a sad trend.

[@toniswift6058]

Thankfully, the lady behind the chocolate counter proved that there are some nice people who can be friendly, helpful and polite. I enjoy looking at different foods but am I alone, in having to raid the fridge whilst watching?? Lol. It was those lovely looking crab cakes that broke me! I paused the show and cut a big wedge of mature cheddar!

[@toniswift6058]

@@AGNETHAFALTSK0G Mature cheddar is my favourite go to... Hungry, happy or sad! Lol. 👍

[@erinoneill2194]

I love whatever you choose to share with us. Regardless of what the food costs, if it doesn't taste good, it's not worth it. When I shop, I might go to 3 or 4 different places to get what I like.

[@jkinghome]

Fridays are usually the best BUT Hannah makes them amazingly good. I look forward to your videos all week. Thank you. You ROCK.

[@EnjoyLife179]

We went to the cafe’ at Harrods and the attitude of the young members of staff there was very frustrating. Displayed the attitude of resentment when having to serve. We sat there eating for about 30 minutes when two older members of staff arrived and the whole atmosphere changed. Much better . . Standards have really dropped at Harrods.

[@geraldmcmullon2465]

Watching the shoppers arriving at the lifts 30 seconds after the whistle blew to open the doors on the first day of sales is an image burnt into my brain. At break I wandered around various departments and they were fighting over the plates at bargain prices. I bought a wall clock, half price and then staff discount. 48 years later still pride of place in my friend's home.

[@janbrown9924]

This is why you have a following Hannah because you are not pretentious and down to earth . Never change !!

[@SA-bc6jw]

I love the little bits of shade she delicately tosses in her narratives.

[@dinapawlow1622]

So hear you Hannah….so sick of cooking and meal planning. Did not know 45 years ago when I married that I would be in charge of what everyone ate for the rest of my life.😕 BTW, really enjoyed the tour of some else’s cooking and serving.😊

[@FigaroHey]

Never married and one thing I am glad about is not being in charge of feeding anybody. When I look at how much of my married friends' lives has gone into just feeding their families - shopping, planning, cooking, clearing up, glancing at the clock and starting it all over again for the next meal - I'd have had to marry a millionaire and had a full-time cook. I so do not care about cooking. Occasionally, for a special reason or person, OK, but daily, three times a day... I sometimes wish we could just skip eating altogether. Seems like such an enormous expenditure of thought and energy just to stay alive.

[@darthsaber3815]

Thank You Hannah for taking us around Harrods interesting!

[@Firode9856]

Used to shop there in 1980s. It was magical. Could buy fresh oysters from the fishmongers, 50p each. When asked they would prepare them for you to eat standing up and give you a free glass of Guinness. Staff were wonderful. Used to put my dog in the kennels while I shopped, free just a tip for the kennel guy. Looks like a nightmare now,more for tourists. As a former Kensington resident, no longer in U.K. it’s a no from me. Excellent vlog, excellent content👏👏👏👏👏👏❤️

[@annep.3067]

Hi Hannah. I have been binge watching your videos lately. I’m so hooked! They are very entertaining and like everyone is saying, love your personality! Your videos are so much fun to watch. Hopefully, I can visit some of the places you’ve shown especially the ones for afternoon teas and Hamstead. 💕

[@dympnac3871]

Oh Hannah, loose leaf is so much more satisfying and delicious. Just get yourself a special mug with a top hat style strainer (the bigger the space for the tea the better so the leaves can open up) one teaspoon of tea leaves, then pour your hot water in like you would a teabag. Let it brew for 3-5mins depending on if it’s black tea or green tea. Take out the strainer and enjoy. OR a get your French press that you have for coffee, pop in one teaspoon of tea leaves, hot water in like you would usually. Then leave it brew and if it’s glass you’ll see the leaves all open up. Then pour like you would coffee from a French press. And the leaves are so strong you can get a second pouring. So just add in hot water again. You will start to love it! Keep the tea leaves out of direct sun light and heat (keep in tin) Try it 🤍

[@NonnieRobin2]

My husband and I just love your presentations. You are so confident and comfortable in your videos. Absolutely cracked up at some of your comments. Thank you Hannah!

[@SA-bc6jw]

"It's crap, what are you doing? Go to McDonalds!" I laughed out loud and scared the dog.

[@sesame88]

Thank you for your honesty Hannah. I agree, crap is crap.

[@gangoolie68]

Love the tea section and the cakes! Loose leaf is perfect, you can use as much or as little as you like and there are really cute ways of filtering it into your cup these days, if you don’t want to use a pot and strainer.

[@keithrichardson3942]

I used to go to the Food Hall etc in my coffee break in 1967 when I was a Harrods employee (House of Fraser in those days) I was interested to see that the tiles haven't changed. At lunch time, there was the staff roof terrace, views of Battersea Power Station smoking away and notices to keep away from part of the parapet because the flats across the street (Hans Crescent?) wanted privacy.

[@MakeUpWitch]

I feel your pain re the customer service. I think I commented on your last Harrods food hall video with the exact same experience. The customer service was SO bad and the people didn't even speak English very well. That tells me a lot about how the company treats the employees. If they treated them better and paid well they'd be able to provide the premium customer service the paying customer deserves. Especially when the prices are so over the top. Funny thing I had exactly the same experience with the lady at the chocolate counter. I think it was the same one. Such a wonderful person. BTW I'm still shocked that Harrods doesn't offer gluten free options. I mean these days many cafés and tea rooms in British small towns and villages offer gluten free options for gluten's sake! 😠

[@needbooks234]

Oh my goodness. Hannah I adore you. The way you express yourself is spot on for the way I speak. Love your videos. You are a bright spot of my week.

[@purplepothos5794]

10:32 For me it's those Charlie Bigham meals that say serves 2 and i read it and chuckle as I toss a couple into my basket.

[@mistywolf312]

I have a friend from Uni who's parents are pretty much to be polite "loaded", we needed a night in London and her parents said, don't pay for a hotel, come stay at the flat, we're not using it, there's no food in the place though, you'll have to pick something up, when we got there they had left a credit card in the fridge and a note to pick up something from Harrods or Fortum's, my friend groaned audibly and said we'll go to Waitrose unless there's something you really want, its a bit further but I don't feel like being talked down to and dodging tourists. I think her attitude says a lot about what those who would back in the day frequent the higher class shop to be treated with respect and now get that same respect lower down the ladder instead, I think staff could treat all equally and help but for the tourist problem, not much they can do, its the cross they created and now have to bear.

[@mariamonicatan9489]

Thank you for all your wonderful videos and take care

[@WildWest144]

I enjoyed the visit to the Harrods Food Hall. What a staggering amount of food to choose from. The question I now have is what happens to all that glorious food that doesn't sell? I truly hope they are feeding starving people and not just throwing it out like rubbish. Anyways, love the video Hannah, you are such a treat to watch from the US. Blessings.

[@oboewankenobo8675]

I was thinking the same thing. Is all the fresh baked and prepared food replaced each day? Is there sell buy dates on all the package foods? Seems like a lot of expensive food in those display cases and people aren’t exactly waiting in line to buy them.

[@tedoneilclark4710]

Probably gets sold to local hotels and restaurants or recycled.

[@Marielm1]

I don’t know what else, but squid ink is used to color pasta dough, most often fettuccine is the pasta one finds colored with squid ink. Love watching your videos.

[@CandyCaneLane99]

I will never get bored of these vids, so please keep them coming forever!

[@KarenJarrett-q1f]

Hannah, I live in the States, Ohio. This vlog was so dry entertaining. You did a fantastic job, showing the products, they all looked very tasty. Thank you so very much for all the work that goes into producing this vlog. Have a great day.

[@beestonbump1106]

I grow my own organic vegetables on my allotment. It costs us pennies and tastes better than any veggie from Harrods. Also get time in the fresh air when gardening. win-win everytime.

[@PagesFromThePastLibrary]

Long ago I handed in an expenses receipt from Harrods to my boss (black coffee and apple crumble) - he was outraged and went red in the face. "Harrods?! HARRODS?!!!" 😡 😆

[@Victor-q9]

😂😂😂😂😂

[@ShakirahIbaad]

Good for you enjoying yourself 😂

[@eshackleton8248]

Oh my, it’s only coffee and apple crumble! Imagine his face if it’s truffle lobster sandwich.

[@healing682]

My favourite shop in the world! Had a cousin that was a chef there and we lived a few streets down. I'm surprised you could film in there when Al Fayed owned Harrods photography wasn't allowed. Love it!

[@dancacciatore]

My first time in Harrod’s was in 1976 when family friends encouraged me to stop by. My second time there was in 1991, when a Glaswegian friend and I were searching for Scotch eggs. After missing the Hyde Park Tube stop in my December 2023 visit, I got off at Knightsbridge and stopped by. I loved the expanded variety in the food department compared to my 1976 visit but other areas of the store seemed understaffed. I was tempted to get a sandwich but saved my stomach for a cod fillet and some ale at the Grenadier Pub. Based on the British Airways return trip to the U.S. in December, the Harrod’s bags (as well as Legos and Fortnum & Mason bags) are still popular with American tourists.

[@ftancred]

Not sure if someone answered this for you Hannah, squid or cuttlefish ink, is used in pasta-making (linguini, spaghetti , etc) to make it black; or in risotto recipes.

[@vanessaarsenault9938]

You need your own show on TV or Netflix....I’m thinking like Stanley Tucci’s “Seeking Italy”...something like Hannah Rickett’s “Uncovering London”...you would be excellent! ❤🇨🇦

[@HannahRicketts]

I wish!

[@shadowfilm7980]

So many memories for me when I lived in London. Lived in St. John’s Wood. Harrod’s is great during Christmas time. Thank you for this. Cheers!

[@RoyceMunday56]

Your wander through the food hall made me salivate for... Aldi prices 😊

[@edennis8578]

I was pleasantly surprised at how affordable some of the food was, like the roast beef focaccia. I saw a review online and it's absolutely worth paying twice as much for that sandwich compared to a dismal stingy convenience-store sandwich. If I ever get the chance to visit London again, I'll check it out!

[@stephenraatz2598]

Hannah I agree with you 100% about the roller coaster of attitudes. One thing I must say though is every time I view your videos I feel a nice sense of happiness coming over me. Keep up the great videos! Steve

[@anniefitzgerald499]

I LOVE your HONESTY Hannah and your videos are so natural and lovely. :) XXXX

[@kathywebber3959]

It’s fun to get 100 grams of various items to try. As a visitor it’s nice to have a picnic in the park and people watch or a little feast in your room.

[@BrendaApt]

Hannah you always seem to be having a great time. Thanks😊

[@cherylshoobridge8760]

It certainly isn't the Harrods that I remember from the early 80's, your video showed that it's looking a bit tired. As for the staff, well you find that in any large shopping complex around the world these days and it only takes one person to ruin your whole day. I love shopping with my husband, he can usually gets a grumpy shop assistant laughing by the time we leave the store. 😅

[@helenorgarycrevonis2022]

Thank you for bringing back great memories! I visited Harrods food hall on my regular business trips from US to London and loved a few morsels of hand made chocolates.

[@rogertemple7193]

It is Hannah Friday and I'm ready to see all the places you go to especially if it has food and i hope you have a marvelous weekend take care and Thank You Lady Hannah.☕👋🇬🇧

[@ifeyhome]

I was in Café Nero today and I tell you, these Harrods bakery treats are cheaper than those in Café Nero or just a £1 more. They are also far bigger, so overall, much better value for money!

[@5naf6]

i live in southern germany and the prices seem very manageable compared to what we are used to down here