IMPORTANT UPDATE! Why We No Longer Use NOMAD INTERNET -- WHAT WE DISCOVERED!

[@nomadicfanatic]

I'm happy to see the Nomad community come together and stand up to shady businesses and that we can make a difference together to better inform the public and our friends. Thanks for the honesty and integrity in all you do!

[@I_Am_Indeed_The_Free_1]

Yeah! Stand up to those companies that provide you a service... that worked! Their CEO did some terrible stuff in the past. We will not allow him to have a second chance! Our sweet polly Prue bred reputations are on the line. Never mind I pushed this evil every day for 2 years! Never mind it works. Shame.

[@byronbrasher8118]

You know what you are doing

[@danielellington8407]

Thank you for agreeing to all of this. It’s bait and switch and some cases… Grand Larceny.

[@JoseAguilar-k2g]

Do i cancel my service I am hearing of a lawsuit against the company

[@leenmarie2684]

It's true ...75 Million Dollars .... fraudulant sim cards using towers illegally it's ridiculous

[@NewDayNewAdventure77]

So glad you put this out. Had heard of bad experiences and I was surprised to see you promote them. Great job recapping your experience!

[@DavidHBurkart]

Where there is smoke... Always appreciate your honesty and integrity

[@Hugo-Hernandez]

Thank you for calling them out and listening to your viewers.

[@loumadonna2262]

Nothing wrong with changing your opinion of a product based on the facts. Thanks

[@garybaldwin9095]

You guys are the best. That’s why I love watching your videos. I can trust what you say because you back it up with real world experience. Thanks for the honesty and integrity you both have demonstrated.

[@Metalrogue]

Thanks for the update. You guys have always been honest with your videos. I watch your videos because I have faith in your integrity.

[@rickgallo4323]

I'm always appreciating you folks. Thank you for the vid, and all else you do.

[@EndlessRVing]

Our pleasure! Thanks for your support.

[@koehlej]

An update…. I did get an email response back saying their customer support phone number was working. I called and was able to speak with someone. I requested they cancel my order and she complied. I received an email that my order was canceled with a status on each item saying refunded. Will be checking my bank account for the actual refund. Thank you again for your honesty and prompt video warning us about this.

[@jb2explore]

I was surprised by the earlier video. Glad you corrected your earlier opinion quickly. Nice job!

[@waynemorris9832]

Thanks for your honesty. This type of thing happens with tech companies. We all have had these experiences. We appreciate that you explained. Keep up your good work. Sorry for others that got stung.

[@erinbarrett3363]

I absolutely love your 100% honesty in all of your videos. This is a wow! After seeing your comment on here yesterday i saw someone said that the reviews on the BBB were horrid. So i went on last night to check it out and boy, they were right. I didnt purchase this product and didnt intend to but everything i read would never steer me in the direction of even thinking about it. Its a shame how so many seem to be getting screwed.

[@johnwhite2978]

THANKS FOR THE UP DATE. I'm canceling my order and will wait and see. Look at it again in a year.

[@bilboafarms]

Had it for 4 years now... it's still a joke

[@jaccourt9531]

Like I said in the first video. That a big creative rv video had her people telling her they shut theirs off for no reason, then she checked, and yep, she was shut off. They and they offered her big money, but she told her followers that her followers mean more to her than the money. So she let everyone know.

[@jeffochs2811]

I am so thankful I follow you guys as I was considering Nomad Internet. I saw Eric's video last night and now yours. Looks like i will be looking for a different solution. Can't wait until tomorrow as our new Aurora Luxe mattress is supposed to arrive.

[@TheRVWingman]

Wow! Thanks for this video. Your honesty is very appreciated. It seems like Nomad may have some bigger issues going on. Hopefully they can resolve whatever is happening. Internet is such an important part of our daily lives. Thanks again, Lisa

[@EndlessRVing]

Thanks for watching guys

[@tommcl386]

Thank you I had seen a couple other videos saying a lot of similar things. Appreciate the honesty

[@justanotherdayofcrazy]

I really appreciate your honesty about stuff. I canceled my order, hoping I see my refund. Thank you again.

[@SWFBeachLife]

Thank you so much for putting this video out. I had received the Nomad unit and was researching how others went about their reviews. I wish I had done my research before I got the unit but at least I didn't even unzipped the bag yet. You two likely saved me a whole lot of trouble. I just got out of another bad "partnership" so thank you for saving from yet another!

[@EndlessRVing]

So glad it helped. This is why we have this video here to protect others like yourself from the same thing. Best of luck to you and your channel.

[@cashfoley]

I really appreciate your integrity with speaking up when you have unpaid royalties. I did business with NoMad and cancelled the service because the couldn't keep their sim cards working. When I saw your video and at least 2 other channels we subscribe to recommend the service I almost bit on the offer. TWO warning flags kept me from doing it. ONE, while it promised amazing cell coverage and service they have to broker. There was very little discussion in your or other videos on the technology that would make it work where current cell devices wouldn't. TWO, when logging into the site it started a 15 minute timer. This didn't allow me sufficient time to realistically research my technical issue. Legitimate businesses don't try to time pressure on a 15 minute timer. The farse was laid bare when a new timer started next time I connected. These spelled scam. The bad news for customers who bought this, the company will go under and nobody will get their money back and their sim cards will die. Thanks for following up.

[@EndlessRVing]

Just an FYI for the future. NO cellular based data provider will work where there is no cellular service. We said that in our first video. If anyone tells you otherwise they are not being truthful or ignorant on what they are saying.

[@cashfoley]

@@EndlessRVing that comment was from another video. It's gone now too but I think they referenced some "C spectrum" that I couldn't find collaboration for.

[@jimmymcclosky3786]

Thank You for your transparency and I also have watch Eric’s video explaining the situation. Like always thank you for all of your information.

[@websitesbylou]

I have had my Nomad for about six weeks. It took a little longer than I would have expected for the unit to be shipped -- but not to the point where I was concerned. Upon initial installation, all I got was a red light. After several emails to Nomad, I received a response suggesting that I reset the unit. Of course, there were no instructions that I found telling me how to do that. I asked for help again and received step-by-step instructions that worked fine. Very soon, I had a blue light. The unit has been working fine since then. There are times when the download/upload speeds are almost catatonic. I'll hang with it for a while longer, but I'm certainly glad you posted this video giving us all a heads-up of potential problems. Lou from Georgia.

[@101taiga]

Not a user of nomad but heard about issues about a month ago when Creativity RV stopped endorsing the product.

[@stephaniechin1359]

She was on top of it from the beginning

[@conniekean2162]

Yes, as a long time user of the product she was on top of things.

[@beverleecambronne6599]

I have been following you 2 for a couple years. So happy you are so honest. Right?

[@broncoblue399]

We are one of them that used your discount code. Only have a confirmation that they received my order. I just hope that once the dust settles it will be back up and running company.

[@jasonengberg1583]

I ordered one on April 1st, I was told it would take 7-10 days with NO shipping update. On day 5 I asked for a update and was asked to wait for the 10th day. Now their phone is disconnected and I’ve filed with my credit card company as services not delivered. Why can’t people just run a honest business?

[@rtaylor7727]

Very glad you went after them. Good job. Not sure if you've heard about Dish and the problems they've been having. Apparently at the end of February this year someone hacked into their system and they are very limited to what they can do such as putting a pause on your Pay As You Go for RVers, .You have to call in which is a 45 minute plus wait and if you get through, their systems are down so they can't do anything for you, but they can still bill you. What a mess. I'm ready to shut it off forever.

[@Sbowman871]

We had Nomad 2 years ago for about 4 months. Home stationary use only. We had nothing but problems. Replaced SIM cards 3 times, replaced router once. After no service for a solid week I called and canceled. Even that was a hassle. Have never recommended since.

[@robynidyllwild6755]

Thank you for your quickness in reporting!

[@donnabainton3162]

Great to see that you prioritized your integrity over monetary compensation. Thanks for your honesty! We've had nothing but frustration, huge (unauthorized) expenses, ridiculous stalling tactics and no useable internet with Nomad Internet. As working RV travellers, we rely on our internet. Just FYI, we've been trying to get a refund for hardware that was returned and received by Nomad several weeks ago. We filed a complaint with the Better Business Bureau (BBB) ... and there were MANY, MANY more complaints about Nomad on file. Thanks again for letting your community know about this horrible company.

[@EndlessRVing]

Thanks for sharing your experience and so sorry they have given you such a hard time. Have you disputed the charge with your credit card company?

[@donnabainton3162]

@@EndlessRVing Not yet. We filed a complaint with the BBB and will see where that takes us. Thanks for the suggestion though! Sidenote: Izzy's latest firearms video was excellent ... really helpful info!

[@EndlessRVing]

@@donnabainton3162 happy to help!

[@dondartt684]

Thanks for the info. I’ll not change to this because of the recommendation.

[@sherriweber7105]

Hi Izzy and MJ I’ve known you both for a long while and I love you and your honesty. I’m so glad you did an update on this no mad internet. I’ll always believe in your honesty in the products you test out. We need more honest people like you. Thank you for being honest on this product. Love you both! 🤗❤️

[@EndlessRVing]

Thanks Sherri

[@sherriweber7105]

@@EndlessRVing No problem!

[@BKRiverBend]

I ordered this after much research. I also did use your discount code. I got an email 4/4 that it had been shipped 2 day. I guess we will see tomorrow what happens and I will update.

[@thomasinglima3592]

Thanks for your video and comments. Good job.

[@johncaruana6406]

Very interesting - glad you put this video out.

[@hoppy2515]

Great job guys keep pushing the envelope😊😊

[@lesliegranowski2683]

I absolutely love the honesty, that the both of you present to everyone. It’s refreshing Thank you for all the work it takes to do videos Look forward to each

[@NewHorizons2020]

I'm so proud that I know you both. Keeping your integrity and being honest with everyone. It's the same way with us. We won't advertise or push a product that we don't believe in. There's so many red flags with Nomad Internet that's so unreal.

[@jimbridge4166]

Thank you for the update.

[@AniyaWiley-b1t]

I appreciate your honesty

[@trevorbrown9874]

I ordered mine on 3/9 and got it 3/22. So far so good.

[@EndlessRVing]

Thanks for sharing

[@ginap0131]

Thank you for your honest opinions!

[@BobMagcrew]

Thank you for the information it’s showing up all over the net. I wish I could make this little bit more personal, but I know your background and mine is the same because of that after the meet you two

[@rodneycork4453]

Great job. Always honest and fair

[@bigtruckbigtravels]

It's great that everyone is coming out now and denouncing this company but this also exposes a larger issue of "non-professionals" endorsing products where they don't have total expertise in that field. It's a slippery slope as an influencer and hopefully everyone who was paid to endorse this product have learned a lesson. It's not always about the money (which this was all about), it is about the experience. Safe travels.

[@EndlessRVing]

That is not factually correct, but thank you for your comment.

[@leestadtman6511]

Thanks for this update. I ordered after your video a few weeks ago,and cancelled the order today. Their service department has been unresponsive and my order was never fulfilled.

[@EndlessRVing]

Sorry to hear that. Dispute with your credit card if necessary.

[@amyeburks4005]

Keep an eye on your card.

[@outlawraceparts8686]

My Nomad router just shipped today. Ill give them a chance and see how it works.

[@carolmcdaniel7693]

Thanks for the video.

[@roadhog6603]

Yeah, there's an awful lot of negative reviews on Nomad. I certainly would not want to deal with them. Thanks for the update.

[@aeconsulting1]

Not a Nomad user. Definitely a red flag. Good that you guys listened to your gut feeling, something didn’t seem right.

[@craigcantrell7807]

I just used the chat on their website. They say my unit will ship tomorrow or Monday. We will see.

[@RVTIPSANDTRAVELS]

About one week ago, they reached out to us. Up to that point I heard a lot of good things and also thought it would be a valuable service to offer our channel members. The timing couldn’t have been more perfect. I canceled the order before it even shipped and terminated our relationship with nomad immediately.

[@EndlessRVing]

Thanks for sharing!

[@richardvoran5514]

You two are spot on, I think. I know nothing about Nomad, but what you’ve reported in this video definitely has more than an appearance of coincidences. Something is rotten……

[@George-ux6zz]

You should probably use it for 3 to 6 months before recommending a product.

[@oscarwbrown4431]

so, what is your choice for this sort of service and access now???? Thanks for the followup and straight shooting.

[@EndlessRVing]

We will be doing an update video in the near future.

[@Lendon68]

First impressions are everything , I’m the type if I see a spec on mold on a piece of bread I throw the whole loaf out. I don’t pick out the mold and eat the rest. Red flags pop up I’m out. I don’t wait till I’m the next in the frying pan.

[@RickC77]

Watched the video. Weird. Weird that they just stopped your service. And, it was done before you decided to “recall” you recommendation. Also, professionally done. You didn’t badmouth the company, just stated the fact. Glad that you listened to both your community and other professionals (other KZbinrs). So the big question is what are you using now? Do you have a vid that I probably already watched 😉. Link?

[@EndlessRVing]

We have been using another setup for over 1 year which we will share in an upcoming video

[@lynnthompson4875]

I ordered Nomad internet on Sunday. I saw some disturbing info on youtube and I didn't get any shipping information, so I contacted them today via chat. The agent told me it would ship Monday but I asked her to cancel. She quickly and graciously cancelled my order. Time will tell if I get my refund. All in all, the customer service was fine. I figured it would be safer to wait and see how things shake out with the company before considering their service again.

[@CFarmer]

Nomad just reached out to me to do a video but after seeing this video I am definitely going to pass. Anytime a company reaches out to me to do a video I go straight to the comments of other review videos and see what people have to say about it before doing further research on the company. Thank you for this video!

[@mbinder130]

I’m one of the unfortunate people who ordered based off yours and other KZbinrs recommendations. I called them before I ordered and they answered the phone within 8 minutes. I went to cancel today and their phone number listed on the website is NO LONGER IN SERVICE!! I can’t believe it, I feel completely taken. I haven’t received any product yet, so I requested a refund through their website. We’ll see if that happens voluntarily or not.

[@DWELTYPC]

Same boat here. Can't you just dispute the charge with your credit card. Never received product. Took 3 min with amex.

[@EndlessRVing]

Hey Mike…Dispute with your credit card, if necessary.

[@michaelschaefer5014]

I find it odd that sll these influencers are distancing themselves from a company that if they did a little basic research would find how terrible they treated clients. You see, Nomad Ceo took all the contracts with him, so when the checks stopped coming, only then did everyone come out against them and stop endorsing them. In ERV defense, they weren't affiliated with nomad for long.

[@mgysgtk8835]

KZbinr “around the homestead with Ryan and sue” one year ago put out a KZbin on the problems of Nomad. In my search they the only one. But and unfortunately, my search has led to a rather long list of nomad influencers (people paid to positively endorse the product) who are now making their apology tour. But my view is, i don’t trust these people who are pumping out youtube vlogs anyway. I just watch to grab a snippet of info here and there. They ain’t people to take seriously. They making money by entertaining us, the viewers.

[@grumpeemonkee5656]

I've been commenting on these youtuber's videos about Nomad for over a year with no response and even having my comments being removed.

[@mgysgtk8835]

@@grumpeemonkee5656 there was one youtuber wife & husbands on their Nomad apology, who about 3/4 through part of their apology was they were still awaiting their monies to promote Nomad!!!. Basically, they just let everyone know their reviews were fake. As I mentioned above, in the RV world of youtube, 99% are just trying to make money off youtube to pay for their lazy life. I really disappointed with the RV KZbinrs. My apologies, for ranting on your post.

[@katara4017]

Wow, just made the purchase a received today...Yes, I am returning it. Of course the customer service didn't answer the phone and then sent to a voicemail. I really need to find a viable internet source while we travel. Are there any suggestions or recommendations?

[@EndlessRVing]

We have a video coming out in a few weeks

[@Tom.and.Missy.Northam]

Love the honesty !! You guys are the best. Shipping mine back today, no to wait for my money back...

[@EndlessRVing]

Thanks Tom as always for your support. 😊

[@asgardarcade]

Me and my wife ordered Nomad March 4th and had to wait 4 weeks to get our cube and it stopped working yesterday. I was also accepted into there affiliate program to do a review of the Nomad air and they never sent it to me. I tried calling them this morning and the support number no longer works.

[@theonlyairconditioner]

Service is good, customer service is iffy. That's how my experience with Nomad has been.

[@drewdeatherage8951]

Nomad is awful. We have never experienced worse service from any company. We have filed BBB complaints. Thanks for your honesty and integrity!

[@EndlessRVing]

Sorry to hear that. Thanks for watching. 😊

[@aaronmay5278]

As usual you got a video out asap to explain. I had heard bad things from others and thought this is weird it's working for you. Well, now it confirms it for me. The rumors were telling the truth. I'm still using my MOFI's its worked for me for over 3 yrs now. Just upgraded to the 5000 series. Now I can fine-tune to combine 3 channels. I was one of only a few in a very bad area last year enjoying the internet while others had none. It's so good that when I walk by my RV outside my phone switches to it automatically and I have internet outside.

[@HetteshWorld]

This is horrific because I don't normally buy what RVers recommend and I feel so stupid that we did it this time. So we're in the list of waiting. I've started trying today to get updates and no response. So basically I feel like I bought swamp plan in Florida. How am I supposed to cancel this now? I know that you guys said you were testing it but then you also had the link and I trusted you and I thought well I'm going to do it. I wish you wouldn't even have put the link in there until you knew it was gonna be ok. Maybe something just to keep in mind for down the road. We are KZbinrs also so I understand the importance of why you guys do what you do. But man oh man . I feel extremely bad for Eric because you're correct. It's a big part of his livelihood with the internet and he's had it rough over the years. The only thing I can ask is do you guys have any advice on how we can cancel this? And just so you know, the battery powered back has never been on the site even though all of you guys were recommending it. But I don't want to be out over $300. So now we need your guys's help.

[@EndlessRVing]

We recommend disputing it with your credit card company. Others have done that and have gotten a credit quickly. Have you tried that yet?

[@johnpollard4307]

We subscribed based on your initial recommendation. Haven’t received our order and we sent a request to cancel. We’ll see what happens…

[@EndlessRVing]

Good luck.. it should work out. If not, dispute with your credit card company.

[@HappyRamblingCamper]

Power of the internet. Your channel and cple others with big followings. (Subscribers) Can and prolly will cripple Nomad internet. Even I was ordering tomorrow and now nope .. shady shit is shady shit …. In 2023 it shouldn’t be this hard and frustrating to get simple good internet.. lots of full timers (wife included) are travel nurses who need good reliable internet, sad and pathetic…. Thank you for speaking out.. even in 2023 truth matters ….

[@WILDEBILL308]

Glad you can get out from under them now. I had heard of Nomad before but never used it or done any reserch on it. Now I don't have to. 😁😁

[@karenungeraffinityfranchis5430]

Thank you for sharing. We watch your posts and appreciate what you share with us -- about the RV life, about products, about things we need to know if we join the RVers on the road. I know from watching you, this was not an easy video to make. You love to have positive things to say, so this was somethingI appreciate you stepping to the plate to share. Hope we get to "see you on the road"!

[@EndlessRVing]

Much appreciated Karen. Safe travels! 😊

[@teresaworthley2368]

Thank you for your opinion and recommendations on any and all products!! This one was a biggie and we appreciate it!! So many of us “look up to you” and your integrity and if you say “no” we value your responses! ❤❤ Thank you!!

[@EndlessRVing]

Thank you Teresa.

[@wessebaggers]

Im so very sorry 😢 its not your fault ❤

[@DaleHornby]

I ordered it off of the original video you put out, and a month later, still didn't get shipped, so I called today and cancelled the order. They said 10 to 15 days it should get put back on my card as a refund. Hopefully that happens when you put out almost 500 dollars.

[@The_Budleys]

Hello Izzy and MJ. Was just wondering if you have a Dash Cam that you use and recommend. I looked in your Amazon store and could not find one. Thank you for your input and wonderful KZbin videos!

[@EndlessRVing]

I have this installed in my truck amzn.to/3Gy6dhO

[@agelessrving]

I was considering a Nomad based on your previous video. Thank you for an update. I did not purchase a Nomrad as I could not figure out why I would need to change. I'm using a Peplink Balance 20x with the LTE-A CAT 18 expansion flexmodule. There is also a 5g module available. I set the MTU to 1428 and TTL to 64. The TTL of 64 makes It look like an IPAD or smart phone so I have never been throttled or experienced a data cap. I have an AT&T tablet sim in the flexmodule and a Verizon tablet sim in the built-in module. Also an external Pepwave 2x2 MIMO. Both Sim cards share the data up/down load.

[@EndlessRVing]

Great that you have equipment that you like and works for you!

[@craigcantrell7807]

Got me too. Charged card. No ship. Today no ship, no chat and phone is out of service. Turned it over to my CC company. Bad

[@one007guy]

I’ve had my nomad internet for over a year with no issues. My speeds are 35/25 so it’s perfect. I’m wondering now with all of the crazy stories if I’m just lucky because I’m not using a ton of data. Who knows! Guess I’ll be moving to Starlink.

[@1MillionMileRoadTrip]

Before all this news broke with Nomad, I have a review of Nomad Air Contract. I am in a spot. I always tell the truth and had intended to give a very honest review. I have been with Starlink and love it, but its not perfect and has its limitations. I am also retired law enforcement and will never lie about a product for money, so I will the review, but express the current issues that has happen in the resent days.

[@amyeburks4005]

I had Nomad for years. It was ok and a solution for us in rural areas. It was never the best at customer service and very expensive. Then, someone new took over and the crap hit the fan. No customer service at all. Shady business practices. We cancelled. The only way to do so was to call a line that was never answered. That was the only way to cancel. Then they would continue to charge you. The only way i ever could get their attention was to use my credit card company to challenge the charge. Then all of a sudden I could get a RMA.

[@raypalmerino7862]

You guys are great! ❤

[@briancoombs6095]

Hopefully someone with the FTC sees this and initiates further investigations into this company.

[@farooq5535]

So what’s the best product to use for WiFi???

[@EndlessRVing]

Unlimited High-Speed RV Internet With No Data Caps - $40 Per Month! kzbin.info/www/bejne/iKGzf6qinqidqLs

[@gordschultz1980]

This is why you are one of the best KZbin channels in the RV industry. We always appreciate your honesty. The sad part with any internet offerings, they are great until they are not. We have Starlink RV and just used it for a month while in South Carolina and it was awesome, but just before that trip guess what... they increased the price. So great service but man is it expensive. I guess you get what you over pay for :) Awesome video as always, thanks for sharing.

[@EndlessRVing]

Much appreciated. 😊

[@amyeburks4005]

They also double charged me several months until i saw it on my card.

[@scottmonfort]

Wait! Did you get free access for your affiliate program? If so, did they cancel that program and maybe any free contract access and now you have to pay like other customers? I assume they did not notify you in advance to switch you to a paid service.

[@danielellington8407]

Thank you guys for putting this video out. At worst, it’s Grand Larcney.

[@WeSometimesRV]

Y'all are awesome and so very reliable when you recommend something. This is not on you, but on the company and CEO that lied to you and everyone. Thanks for your honesty

[@davidoverholt251]

Izzy and MJ! do you not need to have all your on line stuff as you need it!, I have had problems with Spectrum for the past week! I have paid all the money for the geek squad every year!

[@josephvanwanzeele5125]

Out of curiosity and just getting familiar with this product, what is the actual issue? Is this in any way affected by the current sun activity? I have heard and experienced that affecting all sorts of systems. Or is this an actual internal issue with this company?

[@rickl6697]

Kudos for your integrity Izzy, MJ. Integrity in today's world is a dying attribute, keep it up. P.S. You TOTALLY got me with your Aprils Fool joke video. Lol

[@I_Am_Indeed_The_Free_1]

Integrity requires one to research the company BEFORE taking for money... but oh well. Better late than never.

[@richkurtz6053]

Thank you for your integrity. I considered their system but found it too pricy. Mike and Jennifer on RV Lifestyle just started endorsing Nomad. Will we hear from them?

[@lorrieleaver2447]

Your honesty and integrity means so much to me I wouldn’t consider ever buying a Nomad or anything else that you have had issues with. With two of the directors gone it’s highly likely that the company is facing bankruptcy or financial instability. I’m grateful for your candour and keep up the good work guys. It’s not always about commission or income but the quality and service you expect. I’m really grateful 😎👏♥️💫

[@EndlessRVing]

Thanks Lorrie for being a great support to our Channel. 😊

[@lorrieleaver2447]

@@EndlessRVing It’s my pleasure as you are both amongst the most honest people on social media especially when it comes to the RV industry. Keep up the good work guys ♥️🌟💐💫

[@sheilawright4957]

We got Nomad because of Eric. We had he'll from day 1. Sent it back in 2 weeks. I feel bad for Eric and everyone. We had to threaten to get our refund.

[@I_Am_Indeed_The_Free_1]

Why did you need a refund? Did the service not work?

[@sheilawright4957]

@DKBNYC we had to pay for equipment upfront and service within 7 days of order. We didn't even get equipment for 15 days but they charged on day 7 for service. We called and they had to resend equipment because it was lost. By them!!!!

[@sheilawright4957]

And the second order they sent wrong stuff. So on day. 27 (I think) we gt correct equipment and had no service. We waited a month. I was done. We left a month late. Took 45 days after to get refund.

[@Firestone1]

Eric the nomadic fanatic is a convicted felon & a long time grifter. He is just ticked off because he won't be receiving anymore money from Nomad Internet. He could care less about you or anyone else.

[@kevinwilliams1367]

I had Nomad for 2 years. Then the cell tower in my town went down, and I switched to Starlink. I still follow the news surrounding the company, and stumbled across this lawsuit. The AG levied their accusations. Nomad responded. Has there been any update?

[@EndlessRVing]

Not that we know.

[@rodneyhall1558]

Whats a good wifi for offgrid life I’m going to use it for romote work or work from home

[@EndlessRVing]

Starlink

[@rvhome5599]

We fought with customer service from day one, I got so fed up I returned the unit within the 30 day refund. It was shipped back March.16 with UPS, tracked, they received it March 17, confirmed with UPS. To this day I have no rebate, some robot tells me to still send the unit, their customer service gives me the runaround every time, next week I will go to the BBB and file a complaint, what a mess

[@debracurrie3023]

It has been bad. I ordered mine almost 2 months ago and no communication. I spent $500. I wrote them and they said back ordered. Then waited some more. And no communication so I wrote them again really mad and said their communication is terrible and thought they better than this. They told me two weeks. Two weeks is here and gone. I am watching the time. Then within days of me getting upset with them, they finally wrote an email saying orders will be in in 2-3 weeks. Well, today is day 16 of last email. I am going to call and cancel order. I feel like they are delaying purposefully. I have been through something like this before and I lost money because they stalled so long, my CC company said it has been 3 months. Not ever doing that again!! I am DONE!!

[@HetteshWorld]

I did think in your last video you had a link that the others didn't have about canceling the service. I see that you've updated the old video and taken out all the links so I don't know how to cancel this or how to reach anyone at this point or how to get my money back. We definitely need your guys's help.

[@EndlessRVing]

nomadplus.returnscenter.com