INSANE Argument With Car Dealer - See WHAT HAPPENED

I negotiate car deals and often do it daily on my live streams. You definitely don't want to miss the action.
Connect with me at:
👉 TikTok: / tomislavmikula
👉 Twitter: / tomislavmikula
👉 Instagram: / delivrdtome
-----------------------------------------------------------
🔔 Subscribe On KZbin Here: 👉 / @delivrd
-----------------------------------------------------------
🚘 Learn more about Delirvd's services here: 👉 delivrdto.me
-----------------------------------------------------------
📅 Need me to negotiate your next car deal? Schedule here 👉 delivrdto.me/s...

[@guttertierbot]

I wish people would just 100% stop buying cars from places like this. They need to go out of business. 2024 I am not sitting in your dealership for 3 hours.

[@pierce6635]

Sat in the dealership for 5 hours today.... There wasn't negotiations (it is not my car). This system is beyond wild to me. If you are a lazy person buying a car you are screwed unless you pay someone to broker it for you. My brother got 8% off MSRP, but I swear he still got screwed. Some people are not willing to walk away even though time is far more valuable than sitting there and talking to that brick wall.

[@allett19]

@@pierce6635 I just bought a car 2 weeks age. What I started to do, is at first gas light I run for the door. Once I say 1 logical thing and get an illogical response I run. Had to go to 7 different dealerships but finally was able to buy and have the most pleasant experience I've ever had. It also kept all the other dealers to only take about 45min of my time, 30 of those minutes being a test drive. Random story, one dealership on the test drive asked if they gave me $10,000 off would I buy today. I said yes absolutely. They said great! and when we got back the price was not $10,000 off so I asked what happened to the deal from the test drive? They said "That's completely insane no one would do that deal". To which I replied "Are you literally stupid? You offered it out to me, you should not have said anything if you couldn't actually do it, I'm out". That's the first time I've actually called someone stupid it felt bad after but the words just came out.

[@RD2128-o2i]

Or paying 50k for a mid size SUV. Why do ppl do this? Consumer needs to take the vast majority of them blame for the prices of cars today. Too many morons out there “buying” cars that are WAY overpriced and that they can’t afford.

[@spyder000069]

You can tell the last guy was new to car sales because he was still pleasant to do business with.

[@fldigger]

I guess that rules out Toyota of Tehran

[@submissions72]

Yea this isn't racist at all! Good job! 👏👍

[@studentaccount345]

​@submissions72 is that really the worst thing in the world to be?

[@texasaggieproud]

​@@studentaccount345 He's uptight and has ZERO humor.

[@texasaggieproud]

​@@submissions72 So what if it is??? What's your point, exactly? It made me laugh and that's all I care about.

[@submissions72]

@@texasaggieproud of course you found it funny. I'm gonna take a WILD GUESS AND guess you're white. Nothing wrong with it just wanted to point it out. I'm moving on.

[@rajg825]

"Listen Linda, listen" 😂😂😂

[@dboogs2925]

Jesus Nathan seems happy. Great way to answer the phone

[@braysermartinez1457]

Just wanted to say I bought a car two days ago thanks to you and the help of some other KZbin videos. I’m a young guy but I took it upon myself to go to the dealership and negotiate a car by myself (without my father) and I must say your videos taught me a lot and helped me gain the confidence I needed to negotiate the price. I say that to say that even though my car is purchased and sitting in the driveway as I type this, I can’t help but to continue to watch your videos because they are simply very entertaining. Thanks for all the advice and keep up the quality work. 🙌🏽

[@royal2878]

spill the beans! What did you buy and what % did you get off?

[@Soccer1683]

Agreed. Tomi’s videos are so helpful and helped me out to negotiate a car. I got a Telluride model S 2024 6% off MSRP, payed only taxes and fees. Thanks Tomi!

[@braysermartinez1457]

@@royal2878 6.5% off a 23 crown xle

[@royal2878]

@@braysermartinez1457 nice!

[@pierce6635]

Reading this 3 months later. My brother just bought his first car and he wanted me there because he is a pushover. I dont know anything about cars so I spent 3 hours on KZbin and almost only watched this channel. My brother got a great deal on MSRP, but railed when he stopped listening. Super happy for you for doing not only the research, but going in on your own! Good sh*t!!!!! In saying that, I am in the same boat as you. I wish I could make money saving other people money from crooks! This is awesome!!!! CONGRATS

[@nabatron21]

Classic Persian tactics too funny lol

[@Tahara-Aichi]

Its like you called a scam call center

[@pieswimmer1]

They act that way everywhere.

[@briantcruz3120]

Because if you can’t make a good deal with them they are 💀

[@cerealjerk]

The accent is always the same.

[@pierce6635]

Every dealership is a scam call center if you get the wrong salesmen on the line.

[@marionreplogle1307]

All the salesman sound like the India phone scammers that call all the time!!

[@bruceellenburg429]

My thought exactly

[@austinwinston684]

Are you sure you called a toyota dealership and not scam call center in india?

[@tradingmedic]

Wrong accent. That was 100% Arab.

[@LiquidCandyMedia]

$50k for a rav4 is absurd

[@jamespn]

Can you imagine trying to get $3,000 off a RAV4 that lists for $50,000 and the salesman is giving you a hard time. Even at $47K plus TT&L for a RAV4 is insane.

[@leonardyoung6821]

That wouldn't shock you if you knew how little dealer markup is allowed on new cars these days. That plus dealer pack means salespeople and sales managers have relatively little gross profit even at MSRP. The guy is literally fighting for his livelihood. Of course he will push back.

[@royal2878]

@@leonardyoung6821 fighting for his livelihood seems a little dramatic

[@leonardyoung6821]

@royal2878 , you never sold cars as a commissioned salesperson before, clearly. There is no salary or hourly wage. You only get paid when you sell. But if you sold every car for the price the customer wants, most would make below minimum wage for a 60 hour work week.

[@jamespn]

@@leonardyoung6821 The salesman lives and dies by now much he sells, the barrier to entry is easy and many wash out, the top salesmen are subtle, keep their cool, and outsell all the other unpolished, argumentative and obnoxious salesmen who crash and burn. Top salesman make a lot of money, the dealer, distributor and the manufacturer make thousands on each unit sold, the wash outs get washed out.

[@leonardyoung6821]

​@@jamespn​ , I have done this since 1999. I have been the top earner at a store before. I know what it takes to be successful. The issue here is that dealer mark-up on new cars is roughly half what it was when I started. It's much harder to avoid a mini commission on a new car. Even deals at MSRP do not pay as well today as they used to pay. Dealer packs go up, but the mini commissions stay the same. Fighting for gross was not as desperate a game 20 years ago. We were able to make money as salespeople and sales managers pretty easily. It's not the same anymore. You can sell 20 cars a month and still struggle to pay your bills if you don't fight for gross profit. $100 minis don't pay the grocery bill.

[@drvr8]

This dealership ended up telling me they could give me a $1000 OFF of MSRP for the same RAV4 Prime Tomi is calling about, then when asked for the paperwork to support that deal, over the next 3 days they played email tag until I finally took the dealer's call who bragged they were selling other cars $5k over MSRP and the best they could offer was MSRP. They definitely are not "Doing It Right!".

[@royal2878]

Dude they''ve been doing it way wrong ever since the pandemic prices went crazy

[@jerrylundegaard2592]

Baghdad Bob has reappeared.

[@submissions72]

Yea next time I hear a white guy on the phone, I'll call him Hicksville jim

[@studentaccount345]

​@submissions72 and I'm sure he won't get his turban in a twist about it! 😂

[@Duneboy13]

@@submissions72man you’re going out of your way to be as upset as possible throughout the comments. It feels like you’re gunna be planning a jihad soon lol

[@submissions72]

@@Duneboy13 just to scare you billy

[@Bigguccisoos]

@@submissions72shut up ghandu

[@ulose9395]

I bet "Sam" takes Walmart gift cards as a down payment.

[@vincenteng7473]

Man that salesman really thinks people are dumb. I wouldn’t deal with a dealership like that. They would look to screw its customers.

[@rogergeyer9851]

This is why I want a deal in hand via email BEFORE I go to the dealer or talk to people. I'm not wasting my time negotiating with people like this.

[@trevorduncan9580]

yeah its so hard to do these days. Maybe it's because people who call rarely end up buying or something? but my guess is its because they can't pressure you into buying the add-on BS over the phone. They want to be able to hide you getting screwed in a high pressure situation and when you just want to get the hell out of there 4 hours later.

[@KingH734]

your email is staying in my junk folder until im done with all my real customers

[@JWFas]

@@KingH734 Sure it is. Maybe you're technologically illiterate, but all dealerships nowadays have internet departments that specifically deal with customers who do everything (or most of the deal) in writing before they waltz onto the lot. Pushing them to the back burner is cutting off your nose to spite your face. You might have been able to get away with this attitude during COVID when inventory was slim to nothing, but nowadays even Toyota lots are piling up with vehicles. You're not God's gift to sales, so stop acting like it.

[@KingH734]

@@JWFas you're teaching someone in an internet department for 5 years at one of the biggest dealerships in the usa and also selling cars at the same time how car dealerships work? ok buddy, have a nice day 😂😂😂😂😂😂 if u want to shop by email and expect a discount thats fine. im telling you that ur email isnt getting touched

[@JWFas]

@@KingH734 I literally negotiated an entire car deal via email 2.5 months ago, and I got 23% off MSRP plus $0 for the dealer installed add-ons. This was with a large dealer group in the KC Metro. Seriously, just stop already. You're not ignoring email customers and holding gross as if you're the next Grant Cardone. Unless, of course, you'd like to tell us who you are and where you work so that we can verify your outlandish claims.

[@shoobidyboop8634]

Tomi: "But I digress!" Sam: "WHAT DID YOU CALL ME???"

[@123Rockchild]

What do you mean you don’t do any “back and forth”? The dealer needs to look up the word “negotiate” in the dictionary.

[@theg.o.a.t9864]

Places like autonation are one price dealers, they usually have decent prices with no brain dead mandatory packages. The autonation near me quotes a brand new corolla LE at 23k otd which is an insane deal for a corolla. Some dealers advertise one price but then list an insane stupid price or make you pay MSRP.

[@planefan5812]

It’s a one-price dealer and they sell cars like a carmax would. I bought my last car from a one-price dealer and it was the easiest experience ever.

[@leonardyoung6821]

​​@@planefan5812, every dealer can be a one-price dealer if you don't make an offer below the asking price.

[@royal2878]

@@theg.o.a.t9864 Funny you should mention that because that's what the final dealership he called up was. Source: I bought from there in 2019.

[@JayMke]

Thanks for the subtitles lol

[@jeffnoob8448]

These are so fun to listen to. I literally love negotiations 😂😅

[@GonzoSD316]

Negotiated a car deal about a week ago with the things I learned on this channel. Despite no plans to negotiate any more deals anytime soon, I’m still bingeing all of Tomi’s videos everyday because they are so fun lol.

[@RealKevGotEm]

Toyota leases for a RAV 4 are insane. 5-600 a month for 36 months with 3k down 😂

[@jonsandstrom2356]

One thing you don’t do is look up reviews on the sales people and pick one with good reviews and ask for that person. A cooperative sales person can make a big difference.

[@chrisfrank8413]

Them persians be losing it! lol.

[@pieswimmer1]

Many such cases dude. They're all like that in car sales. See it In Washington too.

[@WaddleDeeKnows]

It’s funny bc these videos are an educational blueprint for half of the population to negotiate their own car deal and then for the other half they’re just confirmation they want nothing to do with any of this and just hire you

[@Delivrd]

You nailed the point :) I help everyone

[@kustomchevy27]

Reason i buy 3-4 year old cars now from private parties first owners .get half off the vehicle. My last purchase was a 2018 acura mdx 51k miles sh-awd fully loaded for 23k msrp was close to 58k

[@MrRjsnowden]

There must be some sort of language barrier there or something, or this guy is just completely incompetent and has no business selling cars.

[@nabatron21]

Why are Toyota having dealer markup is the question? This is 2024 there should non of this BS anymore!

[@royal2878]

Because Toyota hasn't caught up in stock and apparently people like their boomer cars

[@Mr99Burns]

Because every car model has way too many options including variations on engines interiors multiple color options and some are more desirable than others and dealers know that so they mark them up

[@robcusson1736]

"I dont care what the other dealerships are doing". Reminds me of my childhood going to baseball card collector shows and hearing that. And the end result ...years later these narrow minded card shop dealers no longer existed. With whats going on in the car industry now i give these farts maybe another 2 years until they can no longer afford their floor plan. After all...how may stupid people at this dealership will pay way over MRSP? They dont get it. They refuse to get it.

[@nickcason1675]

When it was the hybrid I was shocked you were getting a discount at all, those things move so quick at our wholesale lot.

[@percivale6511]

TY for calling Dell, Please hold!

[@livingaboard]

zero chance I am dealing with a salesman I can't really understand

[@royal2878]

Hah, I'm from the Bay Area and have dealt with the "Doin it Right" dealership before in the Tri Valley. I see they have not changed one bit. Their markups during the pandemic were 10k+. The final dealership was one I ended up buying a '19 Rav 4 Hybrid brand new and good to see they're still pretty easy to deal with. They were also kind of difficult during the pandemic when there were no Primes. That dealership is one of the big publicly traded chains. Toni, why didn't you want to work with the first dealer? Is it because it's from the biggest city in the Bay Area so they're more busy?

[@iang4817]

I remember buying a car in the bay area, the sales people are so stupid.😂

[@ElTerceroCharles]

Get the Lease with extra rebate then get a loan from credit union to pay it off and just finance it with bank 🏦

[@mrc2165]

As long as you can get a low rate for a used car...

[@user-dk8oe8cd2u]

This is exactly why people are getting fed up with dealers. So much bull shit 😡 they take a simple negotiation & turn it into a war of words. Let me add that I will not go in to a dealers lot other than to make a quick purchase. Absolutely zero patience with these scavengers

[@submissions72]

You're my new favorite channel!

[@Delivrd]

Thank you!

[@sirgardensalot]

This is brilliant

[@highrollaXRS]

Damn homie be getting 2k off msrp and getting the car today while I'm paying 2k above msrp and waiting 8 months to get it

[@nickhoffman5524]

i went to ford dealership with my son (i was in car sales former life) ford fusion se new. msrp 32755 dealer had no haggle price 29850, after full day of haggling he drove car out for 21000 ttl included and got them to throw in window tint. no trade straight up purchase, this was on dec. 31 so they got their monthly unit bonus and year end bonus from ford. if they want to sell a car bad enough they can and will. dealerships gets a hold back, monthly and yearly unit bonus structure. Love your videos keep them coming. this transaction was in 2017 on 2017 fusion se with 10 miles

[@nickhoffman5524]

thanks we were persistent told my son to print his credit report he has 850 credit score, we started at 9 am wrapped up the deal at 5 pm. so he tried to finance thru ford they offered him 4.9 percent he got pissed walks out of finance, long story short he got 1.9 percent outside financing

[@nickricci2604]

There’s no way they sold you a $32,000 msrp car for $21,000 out the door. That means they dropped the sale price to $18,000-$18,500 lmao

[@nickhoffman5524]

well regardless of what you think they did that deal. if you go to a dealer last day of a year last day of that month a dealer will make a deal to get year end bonuses from mfg. it was a legit deal

[@calebniederhofer6529]

I sell for Ford and that is 100% not accurate or true. The Dealers cost is more expensive than that.

[@calebniederhofer6529]

@@nickricci2604 He is wrong. I sell for Ford. Heck, we can’t go below a one price and no gaggle. There is no way any dealer would ever take 10k off of a used no haggle priced car. They are maybe making 2k or so on that car in profit.

[@politico1856]

Oh man I used to do this for fun and negotiated all my cars like this. Love your vids and will consider you for the next. Do you have experience with Porsche or Lambo dealers?

[@pjbuckmaster]

It’s a shame that u have to go through dealerships to find one that treats people right. Think of how many cars they could sell just buy acting right or treating people fair.

[@artfquinn]

The third salesman is great. I would buy from him.

[@lm1m]

That last dealer was great

[@brandonvelazquez4408]

Hey Tomi i can not seem to find the Loom link on your website to apply for the job opportunity.

[@iducatifan1]

Cold call him

[@garyjarvis2730]

Having someone in sales who can 't communicate effectively in American English is not helping a business sell cars. The current sales structure in most dealers is a complete farce. Most sales people are just messengers for the sales manager. Why not just deal with the manager and cut to the chase?

[@GEORGIABOY23]

Did Toyota accidentally send you to their customer service in India?

[@TheLetsboogiedown]

This is one of the reasons i went and bought a Tesla. Who the f*** has the time and patience for this sh*t?!?!

[@Snowboarder16]

Sounds like Sam is negotiating for Hamas hostages

[@richysteele8972]

It's sound like he is arguing with The GREAT IRON SHEIK LOL LOL

[@michael96701]

thank god for the subtitles couldn’t understand a thing

[@jeffreyfauser6638]

Why didn't you want to work with the first dealer? Seems like you were willing to accept the same price or maybe a couple hundred bucks less

[@Razormackham]

First dealer didn’t have the premium package. Last dealer did.

[@chrisrobbins1061]

@@Razormackham wrong

[@craigfin3222]

First dealer gave Tomi a place to negotiate from, last dealer gave Tomi what he wanted.

[@rocketman3158]

Buy Subaru, Mazda and Nissan instead. They are also great autos that can be purchased at much, much prices than Toyota. Even Honda has much better value than Toyota. 🎉

[@rocketman3158]

TOYOTA tax. Heard mentality. Toyota is very good, but they have a tighter supply at dealerships, so dealers over price them in compared to over high quality choices. 🎉

[@chrisforker7487]

This is why I hate buying a car!

[@Dad-979]

Good luck dealing with them folks…..

[@sr-pl8so]

In a few phone calls you saved +8k Some sellers are still living in the corona bubble.

[@sman7963]

He's telling you as a human...

[@frankvasquez9446]

OMG!! This is Toyota of Dublin. Lol. I bought my last 2 prius primes here with a salesman named Moe. I just went there 2 weeks ago to buy a 2025 Camry and it had an insane MARK UP/ PRICE ADJUSTMENT. Im a returning customer and Moe wouldn't even ask his manager to remove the mark up! Almost noone is doing markups anymore in the bay area. I would have made a deal that same day with Moe, but no, they had to play games. I'm a seriuos buyer and went to Toyota 101 in Redwood city instead; my cars, (I'm buying 2 camrys) are scheduled to arrive around June 7, 2024.. No markups and i got the trim level with exactly the features i wanted and color to boot. DONT BUY FROM TOYOTA DUBLIN NOR FROM TOYOTA LIVERMORE. BIGGEST THEIVES AROUND

[@rcannon409]

They can't. When the cars are difficult to find, why would a dealer sell one for less than someone else is willing to pay?

[@Mr99Burns]

Apu from the Simpson 😂 “I don’t care about other players” 😂

[@donsmnc5319]

Omg what a load of crap 💩

[@06acc]

Walnut Creek Toyota will sell at MSRP no added mark up. I spoke to a sales rep recently as I'm lookin for a 2025 Camry. They are in the Bay Area about 25 miles from Doin it right LMAO lol

[@kustomchevy27]

Before covid cars were selling below msrp. Now it's okay to buy at msrp? I bought my 2019 xse v6 fully loaded for 30k out the door price. msrp was 36k back in 2019. They must have thought I was going to finance the car. At finance when he told me the interest rate .I pulled out my check book and wrote a check for 30k. I could tell the finance guy was upset after that lol.

[@BeastFable]

Your editor must hate you, rofl. Highlighting every single word in a 24 minute video, that's pain

[@emtff8812]

Thanks for the closed captions 😅

[@ChrisHasbrook]

I guess I look at some of these interactions and think to myself What is the point of all this? Because it just seems like a lot of actual arguing and not negotiating and it's just developing a not healthy deal or relationship. However you want to look at it

[@JoseVillegas-ip7qo]

No RAV4 should go over 35K

[@raymondfelton3584]

“So you were wrong?” “Yeah” Hahaha

[@Nostalgicholy]

Wondering how you would fare against Andy Elliott?

[@submissions72]

I lOve these!!n

[@michaelb.8953]

I get 100% that this guy deals with their BS for video content, but in the real world I'm getting off the phone and am not going to deal with this guy that sounds exactly like any other Indian IRS scammer that calls me from time to time.

[@Delivrd]

I deal with it for my clients. Not for content.

[@user-pl7lr5dn8q]

i hate dealerships as much as the next guy but u do this for content. u record everything and then post it on youtube

[@Nostalgicholy]

You do sound like Russell from ownage pranks I don't know if the first guy I thought you were making a prank 😅

[@funkdunk]

I'm trying to buy 100 vehicles for a client, you have no idea the hoops that one has to jump through to get a decent fleet discount. Then I got hold of the salesperson from heaven, he told me that he can get me 15% off and if that's not satisfactory, I should just deal directly with the factory who may even discount the purchase further. I am not from the USA, however I think most car dealers are born in the same place as they all play stupid games. Just get to the point and give the price stop playing the haggling Arabian market type of scenario. Give me your best discount and finished. Some advertise 10% off, however when the quote arrives its only 4% off with other costs added on. I tell them that we haven't started negotiating, one dealership offered me a "free car" if I bought them the business...ie "go easy on the discounts son..." Its like debating Biden dealing with these guys 😂..

[@fpm8338]

Can barely understand Abu

[@TATERNUTS1]

Yo his name is not sam😂

[@LionEphant]

First guy was so close, he needed to send Tomi the lease worksheet showing the residual and a true no start up 0 down (real sign and drive). Then explained with him looking at it the residual, the buyout fee if there is one, add the sales tax of the state (and title license doc fee etc.) showed the 2 different end results, AND also mentioning that if the customer does drive it and does not like it they have an opportunity to get a new car or keep that one.

[@Gregory-Masovutch]

Why don't you just ask for the fleet manager or ask receptionist and not deal with these idiot lower level sales people?

[@Cje233]

Can you close your videos showing that your clients actually bought the car? The last salesman seemed pretty reasonable and would hope that you bought it from him.

[@Delivrd]

Sure I can put some closure on them.

[@coleposton6570]

Dealer said WHAT? Dealer said HOW MUCH?!

[@TKsGarage1]

Yeah Tomi, give that Patel pounder a talkin to!

[@writtendesitny]

He sounds Eastern European to me

[@Wabsirba]

No need to be racist.

[@truckercowboyed2638]

​@@Wabsirbaoh hush softy...they come here and take jobs then they try to screw you but charging more and claiming they're the "best deal" in town..

[@TKsGarage1]

@@Wabsirba This dealer clown would ask for $2k off if he was buying a car.

[@TKsGarage1]

@@Wabsirba He needed a talkin to boy

[@JamesB-df8zw]

12:35 this sounds really disingenuous to me? "It's totally fine if you guys don't want to sell a car." or lines prior to that? "Well I guess you want me to go to your competition then, don't you." It seems like these conversations could have a very simple exchange respectably? Tomi: "I want to buy a car." Dealer: "I would like to sell you a car. I can do a deal at MSRP." Tomi: "I have an offer for a car 2,000$ below MSRP." Dealer: "That's a good offer. I won't be able to match it, but if you still want to buy from us, this is what we're offering." Tomi: "Thank you for your offer. I'll be taking the best price available to me." It feels very shoddy and weird to say to someone: "Your refusal to meet someone else's lower price constitutes a desire not to sell a car." - Particularly in a race to the bottom scenario where you could then phone someone else, and say: "Now I have someone else who's willing to give me 2,250 off MSRP." and repeat the process.

[@craigfin3222]

To be fair, he is turning the dealership tactics around on them. You have to realize, he is not doing this to honest and fair people. Think about this, the dealer wanted 4K above MSRP.

[@JamesB-df8zw]

@@craigfin3222 Hello @craigfin3222. Thank you for your answer! I do have to say that I'm new to this channel. I enjoy a lot of business content on youtube so I end up going down a rabbit hole of say of 'laundromat guys' who want to screw landlords over on rent or get a crack at leasing a space for a business without buying the business itself. They therefore call the landlord and try to undermine and trash the current operator with hopes of scaring the landlord into wanting to do deals with them from places of desperation. So when I found this channel, I saw a playlist of a few videos so far and my 'eek factor tingle' you could say... starts to kick in when I see tactics designed to screw people over, more or less. In the case of some negotiations here... there's a gentleman who tells him: "I can do a deal at MSRP" or "I can even take a 500$ loss to work with you but you want me to lose even more." Instead of just saying: "If that's your best offer, I have to go with the competition." (which I would respect, and I feel like the dealers would also respect, some telling him: "If that's the deal you got, that's a great deal, you should take it.") Tomi seems to double down and say things like: - "Oh so you're sending me to a competitor." - "I want to talk to a sales manager. I feel like they'd want a chance to undercut this offer." - "You're willing to lose a customer and a sale by not giving me what I'm asking for." I mean... in business one of the first things you realize is that there is such a thing as a bad customer. You should not be herded into a race to the bottom. And while I completely respect a customer looking to get the best deal they can, it's a bit different when you start pressuring people to lower their price beyond what they want to, instead of just thanking them for their time and leaving them alone if they don't offer you what you want. In good faith, you could say to someone: "I feel like they'd really want to do this deal and we're close on price, so I will let them know what I'm offering and ask them if they'll give it to me." but it's another thing to keep badgering them if they tell you what their price is, and express to you that they are not happy to go lower. If I go to a retail store and I argue a price, they'll tell me to go where I can buy what I want for cheaper, or I can wait until what I'm looking for goes on sale. Some retail locations will have a 'price matching policy' and it makes sense. I think, genuinely I enjoy the concept of negotiating but I see it (ironically, Tomi has mentioned this) as a game of chess as well. In the aforementioned case where 'laundromat experts' try to bully and badger landlords into taking bad deals by having sleazy prepared lines, such as: "I don't have to pay what's commensurate for the area, because I run laundromat, and I have to spend hundreds of thousands in equipment, you need to give me a break on rent. Here's what I'm willing to pay. If you accept, great. If you don't, then you're an idiot who'd rather deal with someone who doesn't know what they're doing and you're a bum." etc. When you enjoy the art of negotiating and playing the game with people, you can examine the game from both sides. In the case of what I've seen here with Tomi, it just feels like whether you're an honest salesperson or not, Tomi is going to grind you into taking a bad deal. If you accept, and give him what he wants, fine. If not... he'll try to go over your head to a sales manager, or he'll tell you that you're missing out on some great sale by not participating in the race to the bottom by undercutting or matching other offers he brings. In some of the videos I've seen, the person he talks to basically tells him: "I can do this deal at MSRP" or I can do this deal at X. If that doesn't work for you, I wish you all the best in your other offer." And where that should be the end of it (Tomi never has to accept their deal, he can always just take the best one he has on hand or continue to wait) he chooses to twist that knife and make the sales person feel like they are doing something wrong or 'missing out on an opportunity' by not giving him what he wants.

[@truckercowboyed2638]

Uh if they're not willing to negotiate a fair deal under MSRP then they obviously don't want to sell a car today......

[@Delivrd]

I appreciate your comments. You have to realize, that sales people don’t control pricing. Sales managers do. So when a sales person just says “no”. This is not only against there process, it’s a 100% sign they “don’t want to sell a car”. I negotiate a lot of car deals. Online and over the phone, dealerships want to see your serious. If you call, ask for them to beat and price and they say no. And you say “bye”. They don’t treat you as a serious buyer. They want you invested in the deal. You mention the 500 dollar deal. That’s my most popular negotiation. I stayed on the phone 20 min and got what I want. That approach is much faster for these discounts than calling 5 dealerships and asking them all the same question. It’s more effective.

[@ryanmac358]

Effective and tactical but you have to admit you’re goating these sales people. “You obviously dont want to sell a car””you just want me to give my money to your competitor”. Of course they want to sell a car, of course they don’t want you going to their competitor but they want to make money. You are creating the hostility and saying it’s their fault.

[@rarelibra]

I want this guy negotiating a deal for me!

[@markm.9968]

7 out of your last 12 videos have had open mouths in the thumbnail... 🤔

[@foreman_spike]

Must be hungry

[@emtff8812]

It’s his editor lol

[@hyped5958]

I bought a rav4 prime recently, great vehicles

[@FreeYourBrains]

listen abdull listen

[@bbizzle82]

dealership must be owned by a patel

[@AbhishekJana11001]

More like Vladimir 😅

[@writtendesitny]

@@AbhishekJana11001I agree

[@TKsGarage1]

Patel pounder

[@coooooool12342]

Did you stop live negotiations?

[@Alexodeya6925]

He still goes live

[@ModernMensHealth]

That guy has a second job as a repair technician for “Microsoft” 😂

[@ichabodjones65]

you got your price why are you hassling the poor guys . just buy the first one then. your just bullying

[@Ka_Gg]

I wouldn't quite say that the guy was yelling at you. That's just how Middle Eastern people talk..... Khaleesi sounded Middle Eastern to me. I had a previous job where I dealt with a lot of them and a lot of times they might sound like they are yelling or louder but thats just the norm. Let's be real though, you are kind of gaslighting him. He told you several times he couldn't do under msrp. I know you are just trying to make content for this channel though.

[@robokicks]

I know you keep engaging them for content but at some point of they dont want to deal they dont want to deal. Move on.

[@cuh720]

I know hard but closing on a Patel even harder

[@writtendesitny]

Closing on Vladimir is even harder

[@Mountainbaseddweller]

Sounds like the dude from the Jerky Boys. Also these Toyota dealers are nuts. But I do have to ask, do you ever close any deals, I never see that on your videos.

[@craigfin3222]

Technically, the deal is not closed UNTIL the papers are signed and the keys are in the clients hands. That would invade the client's privacy.

[@Mountainbaseddweller]

@@craigfin3222 So that’s not what I asked. I asked if he actually closes any deals from these phone calls. Would like to see the end result. They can at least show a final deal sheet. Other KZbinrs do it.

[@Delivrd]

Sure. I could start showing the final deals. I do post some of that on other platforms. But all the deals close. We do 50-100 a mo

[@politico1856]

Doyota of Musuuuuul. Haw ken I helb yu?

[@jasonbower7763]

I have an honest question; and I'm not trolling here, it's a serious honest question. I cannot understand his heavy accent very well. It's extremely difficult for me. Is it "racist" for me to request a better english speaker in this situation?

[@Jeremya74]

You went to the dealership and got 2000 off?...i thought you called?

[@daeyoungkim9247]

msRRRRp

[@Wabsirba]

I can't understand Sam at all...

[@royal2878]

That's why there's subtitles lol

[@Wabsirba]

@@royal2878 Irrelevant.

[@royal2878]

@@Wabsirba ok homie

[@eckharttolle-nq7qu]

❤ ❤ I'M SORRY, GUYS HUNTER PASSED ME SOME DRUGS - 😅 THE ONE THEY GIVE JOE BIDEN BEFORE THE DEBATES. ❤

[@michaelfeeler50]

So this guy makes money just being rude to dealerships all day? Interesting career choice

[@Delivrd]

I make money helping my clients get the best deals.

[@leonardyoung6821]

I love Sam. He knew Tomi was full of crap. The second guy was weak as hell. Difference between an experienced car guy and a newbie.

[@royal2878]

Tomi literally had a website that showed 2K off. How was he full of crap?

[@jerrylundegaard2592]

So a sales person/manager who is willing to work with a customer to make a deal is weak? That attitude, my good friend, is why car sales people are so reviled. Perhaps this sales person working with the customer is the difference between a successful sales person and a sales person stuck in mud.

[@leonardyoung6821]

@jerrylundegaard2592 , you can be professional and polite to customers and still not allow them to rob the store. In my 20s, I was a manager at a drug store. I didn't allow customers to shoplift from the store, but I was still nice about it. Same principle. A dealer should offer a competitive price that is realistic to current market conditions. If he does that, there should be no need for haggling. If the customer still demands additional discounts, the answer should almost always be a polite "no, thank you."

[@JB-pk1jx]

@@leonardyoung6821you sound soft as hell man

[@stompsxbl2642]

1st