HEATED ARGUMENT with ANGRY Toyota Salesman | Live Car Negotiations

[@Delivrd]

Need Negotiation Help? www.delivrdto.me

[@STEPOFFBITCHH]

Negotiating a rav4 hybrid they sell for more than msrp here in canada. And btw if you dont have enough for a new car go buy a you a old car brokie

[@Romas65]

No sir, my niece is buying a used truck, thanks to you, she asked me to go speak for her, was the first car lot, the manager, blew a 32 grand sale. For $300.00, talk about greed. Thank you, you guys rock.

[@ForbiddenDetour]

Just offer the amount you’re willing to pay and don’t budge from it. Nobody should need help for that. And avoid every extended warranty.

[@wernerfoerster3666]

If you don't like their policy then shop elsewhere ... stupid video

[@As_A________Commenter]

@@ForbiddenDetour extended warranties are fine, but you can purchase them directly, and often get better terms. Even if it’s the same price, a dealer finance manager wants you to roll it into your loan and you ultimately pay interest on the cost of the warranty so it’s still more expensive.

[@SNEAKYMIKE]

The first dealership is the reason we hate dealerships. Thanks Tomi!

[@Delivrd]

At your service 🫡

[@darwinmarquina3298]

Can u tell me the dealers name that way I don’t do business with them

[@Mycameron2323]

Why would they take a loser deal on a incoming car that is usually sold at SRP.

@@Mycameron2323exactly. This guy is obviously wasting time and has no interest in buying a car

[@Anthony-fd8mh]

And yet he and his client just bought the car from another dealer that was not being stupid.🤷‍♂

[@awkwardtexan]

THIS is why no one wants to walk into a dealership. Just hire Tomi. It's crazy how unprofessional they were and never even apologized for their false advertising, which should be reported.

[@solskengroupllp2758]

I love going to the dealership . . . . and wasting their time.

[@paulgilliland2992]

You mean report to the police or Toyota corporate?

[@HughJashole69]

​@@paulgilliland2992 BBB and FTC.

[@Stevejones-x7q]

It’s not false advertising. If you go to their website, they allow you to purchase the car online.

[@awkwardtexan]

​Why didn't they direct him there instead of insisting that he can't complete the purchase online? The website says it can all be done online, the people he spoke with said he couldn't and that he had to come in.

[@austinwinston684]

I understand your frustration that I lied to you but I don't appreciate being called a liar just because I'm lying.

[@bretbarnes2224]

Lol

[@Delivrd]

😂😅😅

[@TheUMIA]

Sounds like a politician.

[@Bizznis]

💀💀💀 psychotic huh

[@TheSakufighter]

Sums up the left in this country. What is a woman?

[@ToyotaTom04]

I’ve literally sold cars all over the phone and did credit and e-contracted the deal and never physically met the customer. Anyone can do that.

[@Bob-hi2xh]

Yup I was in a Honda Dealership showroom where they had a Brand New Type R blue with red interior...1hr later the car was Sold over the phone over state

[@charlessacramento6048]

I recently purchased a Supra doing exactly that. Wasnt even in my area, I had to fly there to pick up the car but did majority of the paperwork over the phone. They'll work with you if they're not scumbags. Took a few months and several calls to find one dealership that wasn't tryna fuck over their customers.

[@AlabamaLinemanFarmer]

Yep agreed to my truck over email and didn’t meet them until the day I picked my truck up 3.5 hours away. Told them I wasn’t leaving the house until I seen pics and discussed my trade and prices for both🤷🏻‍♂️

[@ThomasFerrugia]

Of course. They just want him in to try and upsell him on extended warranties and all that garbage,

[@ToyotaTom04]

@ I can sell you back end product on a remote deal just the same as in person

[@swflluxury5695]

Someone needs to be fired at this dealership 😂

[@Miranda3730]

Not if this is the culture of Elgin Toyota. Obviously those are the type of tactics they play on their customers. They probably get kudos from the bosses! They are rude and petty AF

[@Alex-x4o6l]

They should be shut down and out of business

[@zachsimpson2008]

I sell cars and work F/I. I literally cannot believe some dealers operate this way. Ive closed deals over text messages. It doesnt need to be this complicated!!!

[@Delivrd]

Thank you!

[@Anthony-fd8mh]

Exactly I guess they never heard of DocuSign or any of the other legal programs out there that let you sign document online.😂 Maybe they are just too computer illiterate?

[@NerysEmpire]

The kind of dealerships that will go out of business in this industry shift. Times are changing, people want simplicity & honesty.

[@skymonkey2933]

I sold motorcycles at a large dealership in AZ. We were able to sell across the country. Over the phone, email, text. This guy is being boxed. They want him in so they can put him in a room and strong arm a deal.

[@steve8803]

@zachsimpson2008 Well lets be real, the reason why they want you face to face is they know that is the best way they'll be able to manipulate and take advantage of you.

[@erikhesler1698]

I will never set foot in Elgin Toyota. Period. Only 29,000 other viewers feel the same way. Nice work, Mr. General Manager!

[@SupraManG]

That first dealership just lost a ton of money. You can best be sure that when it's found out which dealership acted a fool, no one's gonna deal with them. Why even have it on your website telling people they can purchase the car online but redirect them to have to go to the dealership? What a fraud!

[@johnsolomita1888]

Elgin Toyota

[@Sheya404]

Agreed!!

[@Mycameron2323]

How did they lose money? Lol he is offering invoice

[@IsaiahMutex]

@@Mycameron2323 Future buyers deciding against them because of this

[@Anthony-fd8mh]

@@Mycameron2323 Because they killed the sale. Lets see sell a 40K car or not sell a 40K car which one makes you money? Do you think the car dealer pays the factory sticker price?

[@tankmaster1018]

I seriously am considering hiring this guy for my next car purchase. I'd be more than happy to pay his fee, and then some to avoid having to interact with any dealership.

[@Delivrd]

When you’re ready, just visit our website to get started. I'll be waiting!

[@stevenjenny8521]

I hired Tomi to get this same car. I ate pizza and drank beer at a pub overlooking Little Traverse Bay in Michigan (amazing place) while Tomi entertained me via his livestream negotiating my deal. It was like playing a progressive slot machine but in savings, not winnings. It was fun. Wish I needed more new cars LOL

[@nickricci2604]

Lol why not just go into the dealer and ask for the discount you want. Not hating on Tomis hustle at all but too me it seems it’s just for the people who don’t have enough back bone to negotiate their own deal. Honestly the customers that come in and aren’t super hostile and ask for a discount typically get a better deal then the people paying “hard ball”

[@nickricci2604]

My dealership is more then happy to do a deal over the phone though, only part we need the customer in the dealership for is to sign documents and take delivery.

[@Delivrd]

@@nickricci2604 If you watch my negotiations, I rarely play "hard ball". People hire me to save time, energy and anxiety. They also don't want to deal with a sales person that doesn't understand the reason they don't like buying a car. Not disrespecting your hustle but you just categorized my clients as "people who don't have enough back bone" But in reality my clients "Value their time more than they do money". I understand their needs and they trust me to guide them in the best possible way.

[@timcarman9213]

This video is car buying in a nutshell and comedy gold at the same time.

[@pkdeemas9760]

Elgin Toyota making Illinois proud 🙄 Way to lose business!!

[@RealKevGotEm]

Is that the dealer? I wanna call them 😂

[@TheUMIA]

I bought my 2013 RAV4 from this new years ago. No issues. However, they must have changed the way they do things.

[@asher8085]

Thank you for putting these people on blast, there’s no accountability in this business without dealers being called out for this kind of behavior. We can’t enjoy the benefits of a capitalist economy when the customer is robbed of the ability to make informed decisions on who they give their money to.

[@entonly756]

Bought a car from them 5 years ago. Refuse to step into another dealer again.Only bought it because the deal was good but service was terrible. Everytime i look at that car i regret giving them my money.

@@TheUMIAor you just weren’t being an ass like this guy

[@Celticsfan10134]

Toyota is going to smoke that dealership 😂

[@Flash413]

I doubt Toyota can do anything. The dealership sources their vehicles from the distributor who is a different entity from Toyota Corp.

[@toddsing]

Every branded dealer has an agreement with the manufacturer, they have to agree to meet certain requirements.

[@mendocenter55]

...and they will do nothing.

[@miltonbates6425]

They won't do anything.

[@TheBravo13x]

​@@toddsingwhile yes that is true, trust me that's not always the case. Every dealer has a independent owner, and chances are every owner is paying off every Toyota representative that comes by and checks things out to slide most things under the table.

[@David_D.926]

Elgin for the LOSS! Keep up the good work Tomi!! This is why you hire Tomi.

[@Delivrd]

Appreciate the support!

[@mikeb3216]

Had this recently at a Honda dealer. They advertised online a $2K discount which didn't exist when i got to the dealership. They said that was the "online price". Complete slimeballs. I laughed and went down the street 20 mins to another Honda dealer that honored their advertised discount. The original dealer quickly removed the online discount an lost out on $30K+ due to poor management and greed.

[@limjahey3119]

Had the same thing happen to me a few years ago in Cookeville, TN. Went in to look at a Ford Edge with my girlfriend (now wife) but they wanted to play games since we were in our early 20s. Car was advertised for 21,000 online. When we showed up they wanted 25 and i was told “online price”. I went back and forth with the salesman till some worm of a floor manager came out and told me they couldnt meet my price because they had “maintenance cost” tied up in it and they had to put nitrous in the tires because of the cold. I stood up and walked out. Car salesman are right up there with guys that run pawn shops and lawyers.

[@mikekay3313]

I just leased a Tesla and had ZERO interaction with a dealer...even to pick up the car. I did every single step online or in the app on my phone. Every introverts dream. Dealerships are outdated and not needed for anything other than maintenance/service.😍

[@herkermerhomolka3603]

Take a shot everytime they say "I understand your frustration"

[@achintyagarg8280]

I’d get wasted

[@tdz69]

Haha. If she just came out and said we need you here to see how much we can take advantage of you, which is the truth, I’d have respect for her. What a joke.

[@soylent_6reen222]

…aannnddd I’m drunk

[@CelticsWin7]

It baffles me that some dealerships don't put any effort in wanting to sell a car or even help the customer at that.

[@RonnieEubanks-wg6wr]

This dealership is being run like our government is being run.

[@Delivrd]

😂😂

[@RealKevGotEm]

Yup 😂

[@Shaun7638]

Defo a Biden run leadèrship...

[@krawl04]

Wow only had to go 2 comments down for a politically driven statement.

[@amenson1997]

​@@krawl04would you rather hear some lib screeching orange man bad? 🤣 if you're trying to defend how the gov't is run, i think it's clear what you support.

[@mattylight5051]

I bet there’s a salesman at that dealership who after seeing this is sick to his stomach that he could’ve had a nice commission from a 2 minute phone call. That dealership is dirty.

[@Torqued_to_Spec]

I bought my daughters car online, two states away, over 500 miles. One phone call, good number, left a deposit. They called me back with credit card confirmation #. 25 days later they called and said car was there, e-signed docs. Daughter picked it up, no hassle.

[@JackB-d5g]

Ok 😂

[@GTLee9]

That’s why our two cars are over 20 years old. I can’t deal with those shady son of a guns.

[@AJourneyOfYourSoul]

23 year old truck here. I would have bought 3-4 new cars if it wasn’t such a pain in the ass.

[@Gr8thxAlot]

Same. I'm more than happy to keep the old cars going as long as I can to avoid a dealership.

[@htrspsupra2102]

Well said, My vehicles are over 20 years old. Imho 80's, 90's and early 2000's cars/trucks are way better built with way less stuff to break.

[@GopnikDreams]

This is why we hire Tomi.

[@ericcottrill6327]

💯

[@Delivrd]

Car dealerships like these are my best form of advertising lol

[@shawnhumphreys3504]

crazy dealerships haven't changed! When I was in the market for a used car 6 years ago, I had a salesman that blocked the only way I could enter/exit the lot without hitting him or going through their fence. When I threatened to call the cops, he let me go right after he threw the paperwork at my now-wife's car and screamed at me on my way out. Car buying experience was such a pain back then that I just went to one lot and bought the cheapest truck they had at that time. Your service is so valuable in this market! you'll be hearing from me in a few months when I get back from my honeymoon.

[@Delivrd]

Crazy story! Have fun on your honeymoon! I'll be waiting!

[@aquanote2694]

I can’t wait for this Dealership to become a museum

[@KConroy1]

2 thumbs up Tomi! I’m glad you’re doing this for a living helping people not getting “swindled” by greedy salesmen and dealerships. So refreshing seeing those dealerships exposed in their shady and nasty behaviors! 👍🏻

[@Delivrd]

I'm glad to help!

[@DrBaronMunchausen]

This why you need to keep the government that made laws that you can't buy a car direct from the manufacturer away from business. Politicians get billions in donations to make sure nothing changes.

[@Dre2011]

It’s coming. I honestly believe this is why car manufacturers are pushing these high prices. They are trying to put dealerships out of business intentionally. They see how well the Tesla model is working.

[@arduiscane]

I love this fine example of laws that couldn't possibly serve citizens. Brilliant stuff.

[@isaaclarson]

Hey, I know Rohrman. I'm from Fort Wayne lol. Pro Tip. Don't work with Evans Toyota. They used what appeared to be MS Paint to doctor the photo of a used truck I bought to hide rust on the rear bumper, but it was just good enough I didn't catch it until after I bought it.

[@Bane_of_the_Moonsea]

I spent an entire week negotiating with 3 different dealerships. It was brutal. I wasnt able to do much off of MSRP, only a few hundred, but all that running around did get me an extra $3.5k on my trade. I never want to do that again. Thanks for the negotiating advice.

[@Delivrd]

Good job! Glad I could help!

[@WaddleDeeKnows]

I’ve never more unequivocally agreed with you on one of these arguments lmao this is insane

[@joshuarobinson4802]

Wow I enjoy this content, holy moly! I enjoy your patient and forthright attitude throughout these deals

[@Delivrd]

Thank you!

[@BTC909]

An attorney that specializes in fraud (advertisement fraud) would be salivating over this.

[@kcgunesq]

No money in it. The State AG or a local news station would be easier and get more traction. One could also reach out to the FTC, but that's unlikely to go anywhere.

[@808kalani]

Only reason she’s saying to come into the showroom is so she can help and collect the commission 😂😂😂

[@punisher0717]

That’s exactly what it’s about. They want the salesperson involved to get the most out of you and collect a commission.

[@joegrahe3958]

"we do not have fees", then proceeds to say that there's a doc fee

[@glo_rafa9270]

Doc fee is apart of the deal registration it’s only 85 dollars cry a river

[@Joe-pw6lg]

I agree Doc fees suck. But even the employees pay the doc fee. its a non-negotiable. The only way to not have to "pay" the doc fee is the dealership discounting that portion off the vehicle or maybe giving you more on your trade to make up for it.... but it will always be in the deal

[@wafarris]

@@glo_rafa9270 85? $225 in Texas and average $489 in Alabama plus it is taxable.

[@Subeebles]

So, wait... what does a normal, boring, uneventful, run-of-the-mill, no-parties-get-stiffed, mundane negotiation look like?

[@krawl04]

Buyer gives everything the dealership wants. I mean they have the most to lose, the owner can't buy that 3rd vacation home without your hard earned money.

[@Andrew-yw8vz]

Tomi, do you report these dealerships for poor customer service? Corp. Toyota would love to know they falsely advertised and refused a deal in front of thousands of people.

[@BorderTurrets]

Toyota doesn’t give a shit. In fact they’re happy they don’t have to deal with the consumer directly

[@Andrew-yw8vz]

@@BorderTurrets That’s simply not true.

[@BorderTurrets]

@@Andrew-yw8vz Okay, if COVID didnt prove manufacturers dont care how dealers scam people, then you are beyond reason

[@Andrew-yw8vz]

@@BorderTurrets I think you’re misunderstanding. During Covid, those “scams” MADE the dealership money. This one, COST the dealership money as well as bad publicity that they cannot deny / refuse happened. Believe it or not, general managers can be fired and with undeniable evidence like this, if it’s found the GM has a pattern of denying online sales and those sales DO NOT turn into in person sales, he could easily be fired. I’ve managed in multi billion dollar companies for years now and I can tell you that AS SOON as they start losing money, job security becomes nonexistent.

[@zachspence7651]

@@Andrew-yw8vzoh, my sweet summer child…..

[@elliott3991]

They don't mind lying Big time on website and prove the hated car dealership reputation is well earned.

[@the_paranormal_factory1812]

Funny thing is that I called the same first dealership Tomi was talking to today for a Corolla hybrid they have..I asked if they price matched, they said I have to come in..I said for what? I can give you the vin number, website of the competitor, and you can carfax the car online for reference that I’m trying to price match with your car in your inventory….i gotta reconsider Lincolnwood Toyota…I live very close to it..

[@chappy9245]

This dealership is WILD bruh

[@Jerrylumdegaard]

Bunch of nasty liars at that dealership. I bet they really put the screws to anyone who is unfortunate enough to walk in their door. Disgusting. I want the name !

[@Miranda3730]

Elgin Toyota

[@timcapuchino3563]

So proud of you Tommy helping people making it easier for them while you keep your cool

[@stoltman55]

I am glad you posted this. I was just going to go there this weekend. Not anymore. Headed to McGrath in elmhurst

[@joesmith4388]

Just commenting to help your channel, I liked & subscribed. Keep rocking Tomi. Screw those ignorant greedy dealers

[@EduardoDelgado-pw8cz]

She is practically telling you that if you go with what the website says go ahead and purchase it online if you want a special number they want you there in person. Made her repeat herself lol

[@tonystonecoldcountry7064]

What is so hard for you to understand? You are calling into the dealership internet department. Their policy is to quote you the price on the web page. If you want to negotiate you have to come to the dealership and meet with someone from the sales department. Do everyone a favor and stay home because you sound like someone who would torture someone for one dollar.

[@louisstennes3]

Car prices are ridiculous. My wife and I purchased a new '18 RAV4 xle hybrid with upgraded sound system, navigation system. Before taxes it was 30,300 with discounts and 2.87%apr. The vehicle you just bought at approx. 40 grand even though it has higher options (xse) is 10 grand more. This is a compact SUV folks, not a larger suv like the Highlander or an optioned out luxury sedan like the Crown, but a compact SUV. This is absolutely insane!

[@steveg6978]

100%, Tommy is more about making it ez to buy. People are adverse or just don't have time to dink around.

[@Iambetterthanyouanduknowit]

It’s a bad time to buy Honda/toyota. They all hold their value extremely well. Which to me is ridiculous who is buying a 45k suv with barely 200hp and minimal features??

[@sbdemos]

"we don't appreciate your tactics," imagine saying that with a straight face as a car salesman

[@jaimeaguirre4424]

Someone PLEASE dox the dealership! What an embarrassment!

[@mareble412]

I don't think she understood at all. 😅

[@TheKingOfInappropriateComments]

Whenever I call a dealership, the first thing I ask is for someone in sales. A lot of them are using those lead qualifier people, they're not even at the dealership and are a waste of time.

[@johnrinck4883]

"Sir, you can absolutely buy online! Just go downstairs to our showroom dungeon, and when it comes time to pay, we set up a tightrope and you stand on it while you sign the paperwork!"

[@ashleymcglothen2505]

Got to watch this unfold in real-time. Just as unreal now as it was then.

[@dusty07G5]

I enjoyed watching this. You're providing a great service for people, thank you.

[@Delivrd]

Appreciate you, hope I can help more people get a good deal!

[@MrJBZY70]

I’ve notice tons of Toyota dealers act like this. 😂 I’ll never again will step foot in a Toyota dealer

[@nextuser1]

You are good and it is a pleasure to watch your videos. Briefly after the first dealer said no you found another one ! First dealer likes to collect cars, doesn't like to sell them.

[@kentjax3622]

You need to be in the showroom, so they provide you the KY gel and make the purchase easier and less painful.

[@robby062]

Great channel! First time I’m watching. I love the fact that that the slime ball dealer got mad because you exposed their lies about selling on the web.

[@Delivrd]

Glad you enjoyed the video!

[@ironwolf3699]

I am never buying new, I am always buying used cars from private sellers.

[@NrthrnKnght]

same here , I only buy private and in cash.

[@MegaMijit]

thank you for posting this. absolutely HATE these dealership false advertisements and straight up lies

[@grahhz91]

Wow, I can't believe that happened. Look how easy the deal ended up being, my goodness. Another car collecting dealership. Can we direct Toyota's attention to this dealership to set them straight? Ridiculous.

[@kcgunesq]

No car dealership ever "needs" to run your credit.

[@ericjohnson7632]

Ok so bottom line is your website is lying. The dealership contradicted itself numerous times during his call. This is why the dealership industry is in the toilet.

[@_zr0]

Thank you for exposing scummy dealerships even though you didn’t put out their information. A lot of people don’t understand the impact dealerships have on the economy and how much greed there is right now.

[@chrisbarker8513]

Unbelievable. I hate everything about this. Infuriating. Would hire Tomi immediately!

[@robertf3340]

I for one sincerely appreciate you posting this up. I’m in Southern Calif where this crap is rampant. I read the Google and Yelp reviews and have posted many myself. And ya know what, I don’t think it makes a bit of difference. For whatever reason, some of the biggest turd dealerships are still selling the hell out of these overpriced vehicles and still charging the ADM. And they are moving them. I scratch my head over this nonsense.

[@Trent1995]

Embarrassing for Elgin Toyota

[@TheSoloExpat]

This is Elgin toyota

[@hhill5489]

Man you have unreal patience, this is wild

[@Delivrd]

Thank you!

[@caseymcculloch5027]

Love these shorter videos of negotiations like this

[@Delivrd]

Thank you! Glad you enjoyed it!

[@juliomarquez7923]

This is why I like going to auto shows like the Los Angeles Auto show because of the face to face interaction and get all the information you need on a new car you're interested in. They give you the pricing and will sometimes give you advice on how to negotiate when you talk to a cars salesman. I know these receptionist and salesman don't like these phone calls and being asked questions which just pushes potential customers away

[@ToyotaTom04]

The Bob is actually the General Manager lol

[@ricanrosa]

I hate that dealerships act like this. Don’t wanna give OTD or work on the phone, don’t have a business. Tomi is super chill and awesome! Hit him up!

[@OEMPlus]

imagine how shady that dealership must have been to not want to even do a msrp deal over the phone.

[@coolestvideo100]

I’ve been emailing dealerships for the last few days. I contacted like 15 in my area only 1 outright refused to do anything over the phone but 50% wanted me to come in person. Of the other 50%, 20% just gave me an MSRP price with no deal and the other 30% gave me a reasonable discount.

[@outuvcontext]

Why would you bleep the name of the dealership? They should get 1000 negative reviews for this BS

[@Delivrd]

Several reasons 1) I don't believe in the concept of review bombing a dealership 2) One bad employee shouldn't ruin the lives of other people who work there (this would happen with review bombs) 3) I don't believe in creating rage, but instead teaching lessons what to look for 4) A bad dealership one week, can be the best the next. Management changes things all the time. Giving names doesn't help

[@doonie5396]

I like how he skillfully defused the argument and got down to business...AND he would have purchased at full MSRP. Jeez...

[@theReal_Arthur_Morgan]

I remember seeing this live. Is Rohrman still talking to you, Tomi? 😂

[@thebeddoctor4273]

Hello , how can't I help you?

[@Delivrd]

😂😂

[@MGWohl]

About a week ago I was on a Toyota dealers lot. I wanted to purchase a new Camry XLE. I noticed all the new vehicles on the lot had some 7k of worthless add ones to sticker price. I walked out without making a purchase. It’s outrageous that any dealer thinks paint protection and other things like that are worth 7k.

[@kenwenzel9040]

Another example of basically bait and switch with a web site. I would find a good lawyer and file a suit. Website apparently a lie.

[@deedee77777]

We tried to purchase a Subaru from the dealership at MSRP with no dealer Ad-Ons and they said no. Said their people had to get paid a commission. We left and purchased a different vehicle.

[@darkdiamond3286]

I hate when people call me and act like im responsible for a policy or website: LIKE IM JUST THE REP

[@xan8123]

Thank you, thats my problem with this specific video the receptionist literally can’t do anything about the way the store is ran.

[@Anthony-fd8mh]

@@xan8123 No but she can transfer his call to someone who can right? I mean that pretty much her job as a receptionist to transfer calls to the people who can do the deals?

[@pereztango2840]

It's the representative. The dealer's website gives you the option of buying online. There is no way out of doing the deal online.

[@G_G_G_G_]

THEN PUT SOMEONE ON THE PHONE WHO CAN.

[@darkdiamond3286]

@@pereztango2840 no, it’s not the rep. At my last job, the website said that we did reservations at my restaurant, but the manager told me that we didn’t. Literally nothing I can do. Arguing with me would be a waste of time for whoever is on the phone

[@bmanboogie]

This is the same thing happened to me here at local Dealership in our area. I am trying to negotiate price over the phone before I come in, but they said I have to come in. Stupid me because I am interested on the car, went to the dealership and it was a nightmare. They pulled different interest rates on me which is higher than the website offer and kept bouncing around. I finally walked off and called other dealerships. Within 5 mins, a dealership from 100 miles away offered $5500 off with same options as the one from local dealership. Did all paper work over phone and online, then picked up the car next day. Buying the car from dealership took me a fraction of the time compared to negotiating with local dealership lol

[@InstantKarma101]

The fun of dealing with stupid people.

[@stephenlewis8760]

Wow she was patient and polite with you! I would have rudely asked you what part of "if you want to negotiate the price price you have to come to the showroom do you not understand? do you want me to talk with your responsible adult to explain to them?"

[@Delivrd]

So when I agreed to buy the car at full sticker, thats just different right? Why in the world should I have to go into a showroom to buy a car that isn't there? Why have the option to buy online that doesn't work?

[@bonbon27]

Toyota dealers are the worst. Avoid at all costs!

[@taylorz710]

Any dealership is the worst. And so are banks

[@robby062]

I found Honda is actually worse. And they do this with parts as well. I switched from Honda to Toyota because of a bad dealer.

[@wileecoyote5749]

because Toyota vehicles are the best

[@chriswalker810]

I don't mind walking into a dealership. My number one leverage is I can walk away and I don't take BS add ons and will walk away from a dealership if they are trying to rope me in on any add ons. I've done it before and they dig deeper and come to my terms.

[@terminaterjohn]

7:18 I can be in Iowa. I can drive to Iowa if that makes you feel better. 😂😂😂

[@mikestar4000]

I wish you would start revealing these dealerships so people know where not to buy their future cars.

[@youdidntaskforthisbuthereitis]

Let’s go. Get those deals.

[@Delivrd]

🫡🫡

[@user-wg3wj6ur9z]

I bought a Tacoma yesterday they wouldn’t tell be dealer invoice price for 20 min after I asked for it. Then they yelled at me when I tried to get the best price possible. I got a good deal, I’m not a sucker and that frustrated them. Dealer add ins were 5k no thanks that’s not happening. Then I pushed for lower rates and a lower rprice and a higher trade in value. I got everything I wanted and now have a really cool 2024 Tacoma red off road. I’ve been watching car buying bods for years for fun and yestwrsay it saved me several thousand dollars :)

[@cassiereed4136]

This is why you hire Tomi!

[@AlanMartinez209]

Thanks for exposing these dealerships!!

[@savadeelephantes2773]

Sounds like the movie Idiocracy

[@jakobstone]

Sucks when you get called out for lying and you can’t just stop lying.

[@TheJjt725]

you came off pretty impatient/combative and rude to these people right off the bat, perhaps they were just returning the same courtesy to you.

[@sprintkick9793]

I just purchased a brand new Infiniti through text, email, and phone out of state. Deal done in less than half a day.

[@christiancontreras4348]

So this video was somehow suggested by youtube. I just wasted my time watching him conduct business antagonizing a dealership for views. He could have easily moved on to the next dealership but he needsd views first - dont waste people's time. If they dont want to sell , move on...

[@Delivrd]

What? I am not antagonizing anything for "views" I am doing my job. My client wanted this exact car from this exact dealership. I already had a deal negotiated at another dealership that would be here in 3 weeks. Their baby was born earlier than expected and they asked me to make a call for them to see if they could get this car. Even agreed to pay MSRP. How in ANY WORLD did I antagonize a dealership? Because I asked for MSRP? Because I asked them to buy a car? Why is the answer that we should just be ok with dealerships making our life difficult to buy a car?

[@night7185]

dickriding a dealership is crazy, shut up

[@rafirenteria]

I used to work for a high-volume dealership so I do feel for the rep, because sometimes the management straight will not entertain working the out the door over the phone unless it's out of state - however, if someone says "I'll buy it at MSRP" I'm going to my manager and saying "they want to buy at MSRP, I just need a full worksheet," so I think that part is inexcusable - at the very least they could have said "Hey we're a high volume Toyota store, we get a lot of business daily, we just don't have enough time to work this without you here" - I don't have that problem now because it's a lower volume dealership than that one, so we have the bandwidth to do online/over the phone deals. It's super fucking frustrating when I blow my time on it and they don't reply after I send numbers, but it's always worth a shot On the other hand, they advertise Online Buying (my current dealership has an online-only rep so I could send it that way if need be), so they should make it possible to do that or take it off the site. I just couldn't believe that once they heard "I'll buy at MSRP that's it," that they still went with saying they have to come in

[@RentonFree]

Yeah, this guy is being incredibly rude

[@KwakNet-oh2cw]

Gosh, I remember the stress when we purchased from a dealer 9 years ago and then you go to the finance manager that takes no for an answer. It's something you cannot forget similar to attending a timeshare.

[@Delivrd]

It is the worst, you just want to get out of there!

[@devil_doc3246]

I love how they wouldn't let you past the BDC dept and talk to a salesman who would be more than willing to set up that deal with you. I got a dealership for you to call who is constantly trying to mark things up.

[@zahf6484]

I understand scammy dealership policies but I don't think you needed to start cussing out some young receptionist lady answering calls and following company rules just trying to keep her job. That wasn't all that cool. She was completely respectful.

[@Delivrd]

When did I start cussing out anyone?

[@destaccado]

@@Delivrd you didn't - but you were a douche.