Installing an Older Touchscreen Driver from the Windows Update Catalog | HP Computers | HP Support

[@lagranha2010]

please i need help, where i find the touchscreen drivers for my HP ElitePad 900 G1 Tablet, i need to boot into the boot

[@altiernation5057]

I have an HP compaq l2206tm touch monitor on an Hp 6300p sff with a Windows 10 pro OS. It says no pen and touch available for this display. Are the two compatible for the touchscreen feature?

[@GiancannaPana]

I have a HP pavilion 23 with windows 10 installed will it work doing this process or what do you recomend thanks

[@HPSupport]

+Giancanna Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2XPh8js

[@muhammad.talha_faani]

Plz help me i have haeir touch laptop and the tkuch driver is missing what to do plzzzzzz❤❤❤❤❤😢😢😢😢

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the touchscreen of your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/3uiocFU Regards, HP Support

[@JnJShiffler]

HELP. We have a HP Pavilion 14n that was purchased with Win8 then upgraded to Win10. We recently had a hard drive failure and installed a new 1TB hard drive with our back up restore USB drive created. I had to go onto the HP support web page to download all the correct drivers for our graphics to stop freezing every 3 seconds. The HP Assist program did not help at all gather those drivers. The touchscreen isn't working and Win10 home says most up to date drive is installed. How do I find the original correct "HID touchscreen" driver to install? I've tried disabling, enabling, restarting, reconnecting screen cable to main board, uninstalling device restarting, etc.. (not positive if there is a separate cable for the touch screen). Why can't I find a touchscreen driver on the HP Website? Laptop seems to be working great, just no touch screen.

[@HPSupport]

+Justin Please refer to the instructions under this document to fix this issue: bit.ly/330wRN3

[@honorekpadonou9221]

hi dear for the video but on my HP Elite x2 1011 g1 this way doesn't work... nd my touch screen doesn't always work . plz answer me back I need ur help

[@HPSupport]

+Honoré Kpadonou Please follow the guidelines under this document to fix this issue: hp.care/2qSXP3i

[@TUBECLUBB]

Thanks so much--I have been looking for weeks to get this fixed--after buying Driver update software which did not work--And did not find this info on your support page?

[@HPSupport]

+TUBECLUBB I am glad to know that the video has helped you fix the issue.

[@rianroxia7606]

does work on HP Le1851w? and add 10 windows please (please fast reply)

[@HPSupport]

+Newvideo Ann Please install the drivers for your monitor from here: bit.ly/3uCMWXp

[@Karthikkarthik-dy9dj]

Touchscreen is not working in my HP dream screen 400 .can you please help me to get the drivers. Model :HP dream screen 400 and serial number is 5CC044012B

[@HPSupport]

+Karthik karthik Please perform the steps mentioned under this document to fix this issue: hp.care/2qSXP3i

[@juliea.ch.3166]

Thank you so much it worked perfectly.

[@HPSupport]

+Julie A. Ch. I am glad to know that the video has helped you fix the issue.

[@venrammur9800]

I am having acer laptop i3 touch but the touch is not working how to sole my problem please help me. if i give to the store they r asking lot money to repair the laptop

[@imindian8900]

My Hp 2309m lcd moniter is not available on your official website now.. I can't update it. What to do bro. After a small display problem (a vertical line) I gave it to a shop for service but after some months I've noticed that they had changed my moniter's original driver software to a generic software. Because of that I'm facing scaling issues very often.. Is there any option to reset or retrieve its original hp display software? Can you help me to resolve it brother?

[@HPSupport]

+I'm Indian May I know the operating system installed on your computer so that we can check the details for you?

[@Dalson_]

Does this work for my windows 10 laptop. I had touchscreen in like 2016-2019 I don't know. But I'm asking if it will give me touch screen back

[@ijazshine37]

Hello, i had a problem of not charging laptop, they did fixed for me but now the touch screen of my HP Laptop does not work :(

[@Possible95]

me too

[@diepreyesmart6096]

Please can i use this for my HP elitebook 2760p touchscreen

[@HPSupport]

+Diepreye Smart Yes. You can try the steps on your unit.

[@getinspiredandlearnhacks4353]

Does HP Pavilion 15-b001ee have a touchscreen?

[@HPSupport]

+Get Inspired and Learn Hacks I have checked the specification of your notebook and found that it does not have the touchscreen. You can also check it here: bit.ly/3p88x3Z

[@anjanagopakumar3954]

After installing this driver did it cause any problem to laptop ???

[@HPSupport]

+Anjana Gopakumar Nope. You will not experience any issues.

[@anjanagopakumar3954]

Did i can install it in windows 10 ❓

[@ramighamdi9147]

I have hp pavilion x360-14-ba002nx. It’s i3 and the OS which is Win10 64x was so slow. I decided to install win10 86x. The problem is that I lost touchscreen feature. Could you please refer me to the compatible drive with 86x copy? I would really appreciate it.🙏

[@HPSupport]

+Rami Ghamdi Please follow the guidelines under this document to fix this issue: bit.ly/37FlRUV

[@vinothkumarfire]

i have follow the same steps working fine. after restart the pc again back to not working and show's no pen or touch input available .

[@HPSupport]

+Er.Vinoth Valiant You may attempt the following steps and check if the touchscreen starts working: Clean the screen. With the computer off, spray glass cleaner onto a soft, damp cloth and gently wipe the screen to remove dirt and smudges. Do not spray cleaner directly onto the screen. Give special attention to the upper left and right inside edges of the screen. Turn the computer on when finished. Press the screen to see if it responds. If not, continue. Turn off the computer from the Start menu, and unplug the power cord. With the power cord unplugged, press the power button on the computer case and wait 5 seconds. Plug in the power cord, and press the power button to turn on the computer. Press the screen to see if it responds. If not, continue. Make sure that the touch options are enabled as follows: Click Start , and then Control Panel. Click Hardware and Sound. Scroll down and click Pen and Touch. From the Touch tab, make sure Use your finger as an input device is selected. Click OK. Press the screen to see if it responds.

[@WahajAli0090]

i have followed your video but touch screen not working. suddely I installed windows 7 32 bit, before that i had windows 7 64 bits and on that windows it was working fine. I have hp elite 2740p windows 7 32. kindly send me drivers link please

[@HPSupport]

+Irfan Junejo 3.0 Please refer to the instructions under this document to fix this issue: bit.ly/2RBwQsk

[@CryptoFreela]

works on the HP Pavilion Touch 14-n070br (ENERGY STAR) Ultrabook?

[@HPSupport]

+Diego Carvalho You can try the steps mentioned under the video on your unit.

[@maryjoysanpedro1657]

does this work on Dell inspiron 15 3000 windows 11?

[@HPSupport]

+Mary Joy San Pedro The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.

[@zubair1154]

My issue solved for windows 10 thank u so much

[@HPSupport]

+it'S ZUBAIR I am glad to know that the video has helped you fix the issue.

[@charlesbayless4965]

Does this work for all laptops with touch screen or just HP ?

[@HPSupport]

+Charles Bayless we have tested this on HP computers. We would not be able to comment the functionality on other brands.

[@More-hm7dn]

THANK'S!!! THANK'S! THANK'S!!!!!!!!!!!!!!!!!!! FROM ARGENTINA!

[@HPSupport]

+More I am glad to know that the video has helped you fix the issue.

[@btsfanarmy3539]

hey does this work for an non equiped touch laptop

[@sabeehmakandar5308]

ya

[@holes977]

does it work on the TC1100?

[@HPSupport]

+☆𝕊ℍ𝟜𝔻𝟘𝕎☆ Please try the steps mentioned under the video and let us know how it goes.

[@alkachandak8448]

Is HP all-in-one - 22 - c0028in touch screen?? If it is then how to make it touch screen??

[@HPSupport]

+Alka Chandak I have checked the specification of your computer and found that it is not a touchscreen. You can also confirm it here: bit.ly/2WNbzOU

[@alkachandak8448]

@@HPSupport okay, thank you ☺️

[@zainabjaved3590]

Does this work on windows 10?? Please reply!!!

[@HPSupport]

+Zainab javed May I know the complete model number of your computer?

[@zainabjaved3590]

@@HPSupport Dell intel core i5

[@jesusrobles7585]

Will this driver allow me to disable the touchscreen?

[@HPSupport]

+Exact Chalice616 Select Device Manager from the dropdown that should appear in the lower-left corner of your desktop. Select “Human Interface Devices” from the new window. Select your touch screen display from the sub-list. Right-click or use the Action dropdown to select “Disable device.”

[@jesusrobles7585]

HP Support thank you so much

[@tanyaverma7724]

I have done the same but it is doesn't working. Please help

[@HPSupport]

+Tanya Verma Please let me know the complete model number of your HP computer so that I can check the details for you.

[@tanyaverma7724]

@@HPSupport My laptop is window 8.1 and my system SKU number is P5B12PA#ACJ Please reply fast.

[@agustiomaitimu144]

Hi, i wish you can help, my touch screen driver is missing after i install windows 10 on my laptop (it used to be windows 8.1) anything i can do to get it back?

[@HPSupport]

+Tio Maitimu thanks for reaching out! I understand that you are experiencing an issue with the touchscreen as it is not working after upgrading to Windows 10. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: hp.care/2qrN4Il Let us know how it goes.

[@winslynp.iligan988]

Thanks so much❤worked on hp touchsmart tx2🎈🎈

[@ahmedshaikh9356]

I have hp 15-da0328TU, can I do same procedure as shown in the video to enable touchscreen?

[@HPSupport]

+Ahmed Shaikh Please follow the guidelines under this document to fix this issue: hp.care/2qSXP3i

[@frano____088]

Will it work for a windows 10 pro???

[@HPSupport]

+R O J A U N YT Please follow the guidelines under this document to fix this issue: bit.ly/330wRN3

[@henkynamiku]

how about asus zenbook ux325ea, hid compliant touchscreen driver is missing

[@HPSupport]

+Hengki Pranajaya The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.

[@CozyHUMAN23]

Sir can u help me whenever i try to install for example I chose to browse the files desktop It says Some updates could not be downloaded if u cancelled the process try again to download the update if an error occurred click failed in the progress coloumn next to each update to see how to solve the problem

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the updates. I will do my best to assist you. Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Binu_HP Social Media Tech Support

[@sleepy1628]

the copy and paste part. after pastingz i cant find the setup file. pls help at once

[@HPSupport]

+Sleepy Ash Please try the following steps: In Windows, search for and open Device Manager. Click Action on the top of the Windows. Select Scan for hardware change. The system should reinstall the HID-compliant touch screen under Human Interface Devices. Restart the laptop.

[@TheRealStarker]

Any suggestions for HP2310ti? after rebooting no changes were made..

[@HPSupport]

+TheRealStarker Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

[@nenetangara2555]

Hello all my system deleted after the repair my HP Chromebook 11 G5 EE who is touchscreen is no longer a touch screen how to fix and bring back it's touch screen?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the touchscreen of your Chromebook. I will do my best to assist you. Try resetting the Chromebook to factory settings following the steps recommended below. Sign out of your Chromebook. Press and hold Ctrl + Alt + Shift + r. Click Restart. In the box that appears, click Reset and sign in with your Google Account. Note: The account you sign in with after you reset your Chromebook will be the owner account. Follow the steps that appear. Once you've reset your Chromebook: Set up your Chromebook again Check if the problem is fixed Lastly, try performing a recovery on the Chromebook. Refer this article from Google to know more information about performing a recovery. Click Here: hp.care/6050mXCUa Regards, HP Support

[@gamingpros1528]

When I click on view hidden items in device manager an expands human interface devices, in the properties of HID complaint touch screen driver it's showing this message "Currently, this hardware device is not connected to the computer. (Code 45)"

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! Could you elaborate more on the issue? May I know the product you are using? Let me know! Regards, HP Support

[@navtejsingh9248]

I accidentally deleted the HID touch screen driver from my pc. Can you help me?

[@HPSupport]

+Navtej Singh May I know the model or serial number of your computer so that we can check the details for you?

[@AGMGMX]

My model is 15_BA079DX and serial TJ1640L90Q

[@vicktorzadrima8379]

same here

[@patriciaSilva-dl1co]

I have a windows 8 and the next update don't want to install. hp hidclass 7/25/15. Y try to follow that you explain but did not work, should i have download an other drivers?

[@HPSupport]

+patricia gonzalez Please follow the guidelines under this document to fix this issue: hp.care/2qSXP3i

[@patriciaSilva-dl1co]

@@HPSupport thanks a lot, i will try.

[@patriciaSilva-dl1co]

@@HPSupport I have windows. 8, what to do when my updates. Fail and is reverting change .pleeease.

[@sarankg5894]

My HP Pavilion 14-n204se TouchSmart Ultrabook (ENERGY STAR) WIFI Bluetooth (Always on flight mode) & touch screen not working after W10 Update. Please help

[@HPSupport]

+Saran KG Please follow the guidelines under this document to fix this issue: bit.ly/2RRdb8Q

[@DeepakYadav-zb1ws]

Can you please do the same for window 10 .......

[@HPSupport]

+Deepak Yadav Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

[@Instagram_masks]

@@HPSupport this is not working dont try. Next time i dont buy hp products

[@gamingpros1528]

Please help me, I have a HP Pavilion - 15-au123ca, it was a touchscreen laptop but now for several years it's showing me that "no pen and touch input is available for this display". I've tried everything but still my touchscreen ain't working. Please help!!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the touchscreen of your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/3To4NNQ Regards, HP Support

[@gamingpros1528]

@@HPSupport link isn't working

[@gamingpros1528]

@HPSupport it's showing this message in device manager "Currently, this hardware device is not connected to the computer. (Code 45)"

[@dlspectrummusic148]

How to solve black screen show if i lock it .. Windows 10 tab pc can you solve it. If I'm not playing anything but the battery suddenly low?

[@HPSupport]

+K Lmawnai Please let me know the complete model number of your HP computer and the exact issue you are experiencing on it.

[@proud_who_i_am9970]

i have HP elitebook 840 and i don't have touchscreen, ik but it doesn't showed up and i tired but it doesn't work how can i touchscreen

[@HPSupport]

Hi there, thanks for contacting! I understand that you are experiencing an issue with the touchscreen. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Q1Soea Binu - Social Media Tech Support

[@shitinandan9115]

Is this will help with lenovo windows10 computer will it make my PC touch screen

[@HPSupport]

+Shiti nandan The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.

[@shitinandan9115]

@@HPSupport I tried but it didn't work.

[@dimart1843]

Tried everything, didnt work :( (why cant you just upload some new drivers on the Website?)

[@HPSupport]

+Dima Rt Please perform updates via HP Support Assistant as mentioned below to fix this issue: HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

[@dimart1843]

@@HPSupport Thanks a lot, I did somehow manage to connect it (tried like 5-6 methods in the same time, now it works) Stay safe 🍀

[@gamingpros1528]

@@dimart1843 can you please tell me bro??

[@prayushsunar4876]

What after this? I restart it ..but nothing happens..plzz help me out ..

[@HPSupport]

+prayush sunar Please try the following steps: In Windows, search for and open Device Manager. Click Action on the top of the Windows. Select Scan for hardware change. The system should reinstall the HID-compliant touch screen under Human Interface Devices Restart the laptop. Let me know if this helps.

[@uchiha6622]

I have HP envy 4 touch smart ...touch screen doesn't work after installing windows 11 from Windows 8. I've tried all methods it seems impossible please help I really need the touch screen.

[@HPSupport]

+Uchiha Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3lio2qg

[@uchiha6622]

@@HPSupport Thanks but it still doesn't work. Where can I get the touch drivers for my current windows.

[@shabnamishaq8446]

excuse me please tell me if this would work on a toshiba laptop windows 8 pro becase this laptop has tablet mode but no touch screen plz plz reply as soon as possible i need your help mr

[@HPSupport]

+shabnam ishaq The steps mentioned under the video are for HP computers. We would not be able to comment whether it would work on other brands.

[@shabnamishaq8446]

@@HPSupport thank you for repling but can you also tell me that would it work on a hp elite book

[@mahmoudramadan2064]

Can you help me touch screen doesn't work. 11-p110nr hp I tried to update all laptop but i can't find hid-screen touch in device manager..it doesn't show

[@HPSupport]

Hi Mahmoud, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your computer as the touchscreen is not working. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2W1r9cq Binu - Social Media Tech Support

[@mahmoudramadan2064]

@@HPSupport thank you But I tried that not working.. I face this problem: In properties PC show this message No pen or touch input is available for this display When I open device manager I can't find HID-compliant touch screen .no there any drive with this name .. And my laptop support touch screen because when i entered to bios .. touch screen working well But in windows not workings . I have latest updates windows os and driver Can you help me how to fix this bug

[@HPSupport]

In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support

[@navalrao2061]

my i2 hid driver is missing my touch is not working what to do i am using hp envy 360

[@HPSupport]

Hi Naval, thanks for contacting! I understand that you are experiencing an issue with the touchscreen. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Q1Soea Binu - Social Media Tech Support

[@Aero.planes72]

THANK YOU SOOOOOOOOOOOOOOOOOOO MUCH

[@HPSupport]

+GEORGIE ROSH MC1 I am glad to know that the video has helped you fix the issue.

[@gerardvailoces646]

Hello, is this method only for HP?

[@HPComputingSupport]

+Gerard Vailoces Yes. This video is for only HP computers.

[@deathrunhater]

does it works on probook 6360b?

[@HPSupport]

+GD TSB You can try the steps mentioned under the video on your unit.

[@deathrunhater]

@@HPSupport i cant find the driver in my driver manager

[@kaluvaladhanush]

Is that my Hp pavilion 17 Notebook pc (f010us) Has Touchscreen?

[@HPSupport]

+D K I have checked the specifcation of your notebook and it does not seem to have touchscreen. You can also confirm it here: bit.ly/33kDwlc

[@kaluvaladhanush]

@@HPSupport Thank You

[@royesparza1]

Thank you so much, out of all the videos, yours helped me.

[@HPComputingSupport]

+Roy Esparza You're welcome. I'm happy to have helped.

[@mickealhamilton2919]

the touch works on my windows 10 pc the first time i start it up, then it stop work for about 7 minutes, why is this so

[@HPComputingSupport]

+Mickeal Hamilton Please perform the steps mentioned in this document to fix this issue: hp.care/2qSXP3i

[@syedshah2680]

Thank you very much indeed.

[@HPComputingSupport]

+syed shah great to hear. I'm glad it helped so much!

[@OSCARDEMELERO]

HP 2310ti Does it work with Windows 10? NO need drivers

[@HPSupport]

+OSCAR DE MELERO The drivers are only available for Windows XP, Vista and Windows 7.

[@OSCARDEMELERO]

Does it work with Windows 10?

[@OSCARDEMELERO]

YES or NO ???

[@TheRealStarker]

@@OSCARDEMELERO did you fine a way to make it work? This method didn't work for me

[@aaryanaayush9]

Brother PLZZ tell me how to reinstall HID-complaint touchscreen which is in device manager

[@HPComputingSupport]

+Aaryan Aayush Please try the following steps: 1. In Windows, search for and open Device Manager. 2.Click Action on the top of the Windows. 3. Select Scan for hardware change. 4. The system should reinstall the HID-compliant touch screen under Human Interface Devices. 5. Restart the laptop.

[@noviyamama]

I'm having this issue and running that scan did NOT help

[@p.vanrossum5281]

@@HPComputingSupport I am having the same issue. In fact everybody who bought the Envy 4 Sleekbook / Ultrabook with TouchSmart has this problem. The screen doesn't respond to touch, a generic hardwaredriver is installed and the specs say no such thing as a touchscreen here. HP has been notified by many many many and never came with a solution. Users have given up trying. This again doesn't work. So sorry to say after decades of HP products, I'm going to switch brands when I need replacement.

[@GamingGuy256636]

What am I suppose to do when it says install faild

[@GamingGuy256636]

Don’t worry was clicking the wrong Application file

[@nabhgaming9934]

HP ENVY WIN10 pro...suggest how to solve

[@HPSupport]

+Nabh Gaming thanks for reaching out! I understand that you need to install drivers for your printer. I'll do my best to assist you. May I know the model and serial number of your printer? The instructions for finding the model and serial number can be found here: support.hp.com/in-en/document/c03770424 Let us know.

[@mehdihozhabripor2379]

Thank you so much

[@HPSupport]

+Mehdi Hozhabripor You're welcome.

[@anturio1]

I've installed windows 10 on my pavilion x2 and the sound doesn't work. Can anyone help me?

[@HPSupport]

Hi Pasquale, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with an audio. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/40O1DF1. Binu-HP Social Media Tech Support

[@mikeoxmaul4685]

Didn't work here on my Pavilion n025br x360

[@HPSupport]

+Mike Oxmaul Please refer to the instructions under this document to fix this issue: bit.ly/3F3CZVN

[@shinymewtwobattleraidsclub2547]

it is working on dell laptop ?

[@HPSupport]

Hi there, thanks for contacting! I understand that you need to know whether the steps mentioned under the video will work on other brands. I will do my best to assist you. The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands. Binu - Social Media Tech Support

[@aliarajput7579]

I have click on browse button nothing is happening like no popup window

[@HPSupport]

Hi Alia, thanks for contacting! I understand that you are experiencing an issue in installing a touchscreen driver. I will do my best to assist you. Please perform updates via HP Support Assistant as mentioned below to fix this issue: HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Binu - Social Media Tech Support

[@bysara3376]

i have the hpp 23tm screen and i dnt find in device the HID ...

[@kpo8718]

I had a touch screen driver for some reason when I reinstalled windows and changed the hard drive to a ssd I lost the touch driver it works in the bios but when I’m actually in windows it doesn’t show a driver in device manager for touch and touch input doesn’t work

[@platinum3644]

can it use for windows 10?

[@HPSupport]

+Platinum Please follow the guidelines under this document to fix this issue: bit.ly/35hgkFx

[@akshayaprabhu7835]

i am not getting the option to add it says to download but I m not able to can u plz help me with this

[@HPSupport]

+Akshaya prabhu May I know the complete model number of your computer?

[@akshayaprabhu7835]

@@HPSupport hp pavilion x360 convertible

[@jacobgill1534]

i have hp envy m6 ,i update my windows 10 now touch is not working

[@HPSupport]

+Jacob Gill Please perform the steps mentioned in this document to fix this issue: bitly.com/2RKW8Cj

[@lululiky9790]

hp elitebook 2760 touch screen has not been working for 1 week now after put window 8 I have try to put back window 7 which I bought with it but still not working I have followed this step still no change.. please bro help

[@exoticgrace]

just wondering is this still gonna work in 2022?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! Please try the steps mentioned under the video and let is know how it goes. It should work fine! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@HKBEATZ]

I need usb drivers windows for hp eliete book8460p

[@HPSupport]

+Hk Beatz Musics Please try installing the drivers via HP Support Assistant: 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

[@HKBEATZ]

@@HPSupport its not working driver damaged

[@HKBEATZ]

@@HPSupport i am already installed hp support assistant its not use. Usb driver damaged or code 19

[@HKBEATZ]

Plzz give replay

[@cheetahcomputercenter2771]

Hi Pls help pls send me a link a driver HP Elitepad 900 for windows 10 32 bit

[@HPSupport]

+Cheetah Computer Center The drivers are only available for Windows 8 and 8.1. You can install it from here: bit.ly/2K6V8tD

[@ambreenaamiryyp3936]

hp Support can you help me I have a pc of your brand my pc is full of errors ! 1- my windows can't search for any new updates 2- I can't download any windows on it 3- my windows back TM could not start. 5- my Bluetooth won't work at all.. Kindly plz help me 🥺

[@HPSupport]

Hi Ambreen, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your system. Please try resetting your windows by following the steps from the link below and see if that solves the issue. Link - support.hp.com/in-en/document/ish_2026006-1490761-16 Please let me know how it goes and I will do my best to assist you assist you further. Akhil_HP Social Media Tech Support

[@signinbannu]

Hello! I have HP TouchSmart Elite 7320 , now its BIOS not working, I want binary file can you send it me??? its very urgent plz reply me back I am waiting

[@HPSupport]

+Arif khan You can try updating the bios from here: ftp.hp.com/pub/softpaq/sp56501-57000/sp56744.exe

[@hetulkanani7058]

please help i cant brose where i download

[@HPSupport]

+Hetul Kanani May I know the complete model number of your computer so that we can check the details for you?

[@M.irza69]

Hey! I have hp dreamscreen 400 but the touch is working in opposite direction for example if I slide towards left It will automatically slide towards right .Please help me in resolving the problem .Also it hangs too much

[@HPSupport]

+Mir Mufasil Please follow the steps mentioned under this document to fix this issue: hp.care/2qSXP3i

[@apslakshmi9847]

How to download old touch drivers for Acer laptop? Pls reply me plz plz...

[@HPSupport]

+Bhanu Sri Sai Sailaja Akella The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.

[@apslakshmi9847]

@@HPSupport ok thankyou

[@meherrembagisov2732]

than you very much

[@HPComputingSupport]

You are very welcome!

[@jaikashyap4444]

Touch not working Hp2760P model

[@HPSupport]

Hi Jai, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the touchscreen. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2W1r9cq Binu-HP Social Media Tech Support

[@Aaravnagar114]

my laptop's touch screen still not working

[@HPSupport]

+Rashi Nagar Please refer to the instructions under this document to fix this issue: hp.care/2qSXP3i

[@Farid-kg7ti]

Tq👍🏽😁

[@HPSupport]

+Create New I am glad to know that the video has helped you fix the issue.

[@KHMERCOMEDYKhmercomedy]

my latop no work tuchscreen bro help me >

[@johnt3599]

Thankyou very important 😂

[@shashigupta435]

Does it supports non touch ho laptops

[@shashigupta435]

Does it supports non touch HP laptop

[@HPSupport]

+shashi gupta May I know the model number of your notebook so that we can check the details for you?

[@shashigupta435]

@@HPSupport 15-da0326TU

[@shashigupta435]

@@HPSupport 15-da0326TU Please reply

[@sidonmurombedzi]

Can l do team view then you can add for me

[@HPSupport]

+Sidon Murombedzi We do not have that option. Please contact our phone support team to fix this issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.

[@alamawan4489]

SIR I INSTALL WINDOW 10 IN HP 2760P BUT TOUCH IS NOT WORKING SIR PLEASE GIVE ME THE SLOUTION,,,

[@HPSupport]

+Alam Awan Please perform the steps mentioned under this document to fix this issue: bit.ly/2gzFgBq

[@glenislita3341]

Lo instale, pero no sirve la pantalla táctil 🥲

[@HPSupport]

Hola, gracias por ponerse en contacto con el soporte global de redes sociales de HP. ¡Estoy aquí para ayudar! ¿Cuál parece ser el problema? ¿Podría explicar más sobre el tema? ¿Puedo saber el producto que está utilizando? ¡Hágamelo saber! Saludos Soporte de HP

[@andreasvukman]

Diesn't work on Revolve 810.

[@HPSupport]

+andreasvukman Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

[@Mukesh-fw6dx]

Thanks hp

[@HPComputingSupport]

+True Gamer You're welcome!

[@adnanasghar4776]

Hello brother please help me my tuch screen this is not working. Windows 10 new install

[@KHMERCOMEDYKhmercomedy]

bro i want to install driver tuch screen for windows 10 bro do video 1 plz bro thank q

[@KHMERCOMEDYKhmercomedy]

bro borrow this video bro

[@KHMERCOMEDYKhmercomedy]

model my pc : 15-ay071nr help me bro

[@HPComputingSupport]

+KHMER COMEDY You can download the drivers from here: bitly.com/2IaBxmn

[@KHMERCOMEDYKhmercomedy]

no have bro . what is driver name ? borrow link soft ok bro

[@ArtNoiriuk]

Found un hp revolver 810 G2? Update to Windows 10 ando the touch screen dont work...

[@HPSupport]

+Said berdeja We understand that you are experiencing an issue with your Touchscreen. We apologize for the inconvenience caused to you. Please try the steps mentioned in following link to fix this issue: hp.care/2mFtDcP. If the issue still appears after following the steps in this document, contact an HP Support for further assistance: support.hp.com/us-en/contact-hp

[@Kaderyoutube]

My win 10 hp x360 ab-11 😭 help me

[@HPSupport]

+Fi'isatil Kamilah thanks for reaching out! I understand that you are experiencing an issue with the touchscreen. I'll do my best to assist you. Please follow the guidelines under this document to fix this issue: hp.care/2qSXP3i Let us know how it goes.

[@justwin9466]

I restart and then i touch anythinga nd it dint work

[@HPSupport]

+winson winson Please perform the steps mentioned under this document to fix this issue: hp.care/2ogsV3Z

[@anjanagopakumar3954]

@@HPSupport did i can install it in windows 10 laptop

[@RRealAsh]

What about Windows 10?

[@HPSupport]

+Dark Ash Please try the following steps: In Windows, search for and open Device Manager. Click Action on the top of the Windows. Select Scan for hardware change. The system should reinstall the HID-compliant touch screen under Human Interface Devices Restart the laptop. Let me know if this helps.

[@RRealAsh]

@@HPSupport I tried that many times. It keeps reinstalling old Driver that Is Blocking the Touch Screen but not The touch screen.. Also Is there anyway to delete a driver for ever?

[@saraswatiguragai5794]

No working hp laptop touch screen windows 10

[@HPSupport]

+saraswati guragai Please perform the steps mentioned under this document to fix this issue: bit.ly/3bnoOfD

[@excitingandstrange1486]

Touch screen not work hp omni 10

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the touchscreen. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2W1r9cq Binu_HP Social Media Tech Support