KAREN THROWS SOUP in employee’s face. You wont believe what karen's job is.

[@kaysha]

She deserves a fine, a day in jail and an uppercut

[@AbaNPreach]

That is assault. She deserves serious time in jail. She is lucky she didnt damage that womans eyesight or skin. Id rather get punched in the face than have soup full of whatever spices and chemicals thrown into my eyes and nose. Fk that.

[@ivanamicimici]

Just stop with the violence people,jeez

[@oniriscope]

No violence, She deserves Justice.

[@TheDeepFriedDonkey]

@@AbaNPreach Stings doesn't it

[@n.e.lnchpn9784]

And she did all that to a girl who had nothing to do w the mistake that ain’t right

[@apersonontheinternet8006]

Mike Tyson was right when he said the problem with society is that too many people haven't been punched in the mouth. "Social media made yall way too comfortable disrespecting people and not getting punched in the face for it" is the quote, thanks Andrew Y P for the correction.

[@hiroshi7025]

I agree. People are way too comfortable disrespecting people and (wanting to) get away with it.

[@michaelshattuck2949]

Yes, yes he was.

[@popularshows6433]

Well, this Karen just hit one in the head. She's at least doing something, one soup at a time.

[@mm3nrx]

was it not " everyone has a game plan till they get a punch in the face"

[@KaiNLinda]

Especially karens, male or female versions!

[@shanktrujank1294]

Her throwing the soup in the young women’s face, and then immediately walking/running away, was some bitch move shit, too.

[@need-to-know-]

Well consider the source. If that happens to me, job be damned...

[@firebender666]

@@need-to-know- YEPPPPP

[@thehelmethead4883]

@@need-to-know- Same, b*tch does sh*t like that to me while I'm stressing at work, the least she's getting is her entire life chewed out.

[@SpookyUnitProduction]

She also seem to do it out of jealousy. Look at her going in there looking like a dumpster and her mugshot full of acne.

[@need-to-know-]

@@SpookyUnitProduction LoL, you imply that she wanted someone else to look jacked up like her. 😂😂😅

[@cynthialongmire99]

38 years in customer service... The customer IS NOT always right.

[@lawz7787]

In this case it was understandlbe the chick wanted to change her order coz melted plastic is toxic.... But the soup throwing is a big no no

[@mar8257]

The truth is, that the customer is always right in their taste. If they ask for a cake with ketchup drizzled over it then they can go for it for all the restaurant cares. It’s just that the idea of the customer being “right” was warped from a beacon of personal taste into a beacon of employee abuse under the basis that the customer can not be irrational.

[@gndo9145]

the amount of disrespect people have for the service industry is astounding, especially right now. With all the understaffing and everything going on. People are overworked, undepaid, and have to deal with shitty customers. I work at a bakery that's suppose to have about 25 staff members, we have 12. Been working 6 days at 60hrs for 5 months now, and I've heard others having it worse.

[@KaiNLinda]

The customer is always right, until they're not is the full sentence.

[@amaj_lex]

Facts!

[@SamNightraxx]

"The customer is always right" stops the moment they really piss me off/yell at or insult me. And if they decide to get physical, all bets are off.

[@seesidesummerhouse6112]

Ye, that’s the right approach. ‘Customer is always right’, is more of a concept to ensure businesses are always considering the core needs of their consumer, it definitely doesn’t apply to sociopathic individuals who cause problems.

[@LeonardoDaVinciLulz]

She is NOT a nurse. She was misidentified. Her name is Amanda Martinez, and she is a manager at GameStop. The nurse who was mistaken for her, has been harassed, threatened, and her name has been tarnished, ever since. Sad that news outlets, media etc. cannot research their stories properly. Also, the soup wasn't hot at the time it was thrown. The woman had been home and back, with the soup, before she threw it. It's still wrong, of course, and the woman did suffer from spices in the soup, going into her eyes, and nose. Still, this news clip, is completely misleading. Oh and the real Amanda, who threw the soup, was arrested and charged with assault.

[@oyabunnn]

Why isnt this pinned? Omg

[@charissa6648]

Thank you this needs more likes!!!! How awful to be misidentified by the media and now your receiving threats for something you didn't do. This could destroy someone's life!

[@deepzone31]

Thanks for clarifying. Doxxing the wrong person is horrible. Journos, do the work!

[@vvhitevvabbit6479]

If this is the case, she has a very strong case to sue the network for defamation. She'd certainly receive a settlement and the network would have to issue a retraction.

[@nunyabisnass1141]

That's horrible. I wonder if the extent of their search was just logging into facebook. Ive seen it before.

[@AhsokaJackson]

I’m really glad the victim here wasn’t blinded or some ish by that attack. You read my mind with the fact that the whole dispute was about the soup’s supposedly being too hot and the attacker proceeded to then throw that on human skin. Right on/in her face, no less.

[@Ikdulo]

What she did, I think that calls for an ass beating.

[@TheTheawesomeguy35]

@@Ikdulo i think it calls for prison

[@Middleman-slider]

@@TheTheawesomeguy35 Karen’s behind bars would make great tv 😂

[@rainwalker3515]

Worked at sbux. A guy threw a Venti freshly brewed coffee in a girls face because his debit didn't work. She suffered 2nd degree burns. He ran out the store, was never caught.

[@prettyokandy230]

@@rainwalker3515 people like that should legit be sent on a single trip to mars.

[@GqoMorNothin]

*I love how the people, who do shit like this always run away after doing it. What a bunch of cowards.🤦🏽‍♂*

[@davinj4806]

Word. And u had sumbody with u! Y u run?

[@ogulcandursun1665]

@@davinj4806 Y r u runnin? Y R U RUNIN? lol

[@jmmhgptkpafs8472]

What else would you do after that... 🤣🤣stand there like a soldier.... 😂

[@younggrizzly95]

@@jmmhgptkpafs8472 I wouldn’t run like a bitch

[@jmmhgptkpafs8472]

So you will stand there like a proud person as if you have done something good🤣🤣

[@ToxicEyes1010]

When I worked as a barista I once had a customer come in while I was in the back grinding beans. My co-worker was taking the clients order, made the drink, and handed it out. All of a sudden the woman starts denying the drink is incorrect (TLDR: she wanted a latte (lightly frothed milk) and asked for a cappuccino (lots of fluffy light foam). It was only by luck that I was able to figure out she mixed up the drinks. Before I could even make my way out front for damage control, she threw the drink at my friend. Coffee, guys, and thank fuck it was a cappuccino which has barely any liquid. And over something as stupid as not knowing the correct drink. There was a police officer at the window, luckily. So I pulled a report then and there. Little lesson: treat calmness with calmness. If someone is trying to help you calmly don't take your frustration out on them.

[@DankSoulsVoid]

Bruh if someone threw hot coffee in my face I'm fighting them. Woman or not

[@mori4532]

She threw a SPICY and HOT soup into human eyes of a completely innocent worker??? What a despicable and deplorable human being

[@msqueenlyminded7579]

Right! She didn't cook that shit

[@uchihadeity1158]

Unfortunately the world is full of despicable, deplorable human beings. the advantage that we have now is video cameras and the internet exposing a lot of these people for who and what they really are. That's why world peace is a myth, because there will always be human filth regardless of how far we may have come in our "civilization"

[@mori4532]

@@uchihadeity1158 I think u know this madara quote that fits ur statement “where there is light, there will also be shadows”

[@uchihadeity1158]

@@mori4532 You are a man of great and culture I see. Uncle Madara went on to say "As long as the concept of winners exists, there must also be losers. The selfish desire of wanting to maintain peace causes wars, and hatred is born to protect love." I went on to say "Facts!!". Kind of crazy when the bad guy is simply fighting for an actual perfectly peaceful world.

[@THETRIVIALTHINGS]

Even if she was "having bad day", that's no reason to hurt someone and ruin their day too.

[@AtheneHolder]

exactly. your day is so bad that you found the time to drive back to the restaurant and quarrel over the dish even though the manager offered to replace the meal... then throw said dish at her? naaaaah she emotionally stunted and deserve some jail time no remorse

[@Ynox54321]

Right? Even my worst day doesn't bring me one step closer to doing this to someone. What does that have to do with anything?

[@summerrose8110]

This reminds me of the time Justin Beaver pissed in a mop bucket and posted it on Twitter, if I recall correctly. I'm STILL pissed at him for that. I was a custodian, so I have empathy for the poor janitor that had to clean and disinfect the mop bucket and I think violent thoughts about that joke of a musician.

[@manischkreativ8868]

@@summerrose8110 In that case I would've sold the mop on ebay. There are sure enough rich freaks spending lots of 💰💰💰💰 on that.

[@misssford_4528]

As a nursing student, I can absolutely agree that there are bad nurses out there. It’s almost unbelievable at times.

[@laurenhills239]

Same! I dread going to clinicals because some of them literally go out of their way to be mean to the us & the patients. When I was in the OR the doctors & one of the nurses kept making fun of the patients on the table. It makes me never want to have surgery 😭

[@apersonontheinternet8006]

The fact that anyone can think a whole group of people are "good" just shows how out of touch people are with reality.

[@xAzureXHazex]

My mom is an RN, and the stories she has told me about nurses who hate their job, or do it only for the money, and treat everybody like garbage, breaks my heart. She works for the State.

[@imwitwateva9922]

As a patient there are soooooo many trash nurses

[@princerak8881]

Nurses are entitled they treat cna like trash

[@EnigmaShadow03]

Having worked retail for 4 years as my first job, that anger is REAL.

[@crimetimeAU]

She wouldn't have thrown the soup if she thought the person recieving it would beat the shit out of her. She knew she could so she did.

[@reginab2348]

facts

[@CommandoMaster]

She's a woman, so she's not expecting to get beat up by anybody. If a man throwing soup at people. Somebody gonna beat him up.

[@-xirx-]

Still took her bf/brother just in case

[@seesidesummerhouse6112]

Facts. She’s a bully.

[@phatface]

@@reginab2348 and then hurried up and left she knew

[@TwizslurD]

Worked at Subway when I was younger, both the manager and general manager told me _not_ to put up with a rude/disrespectful customer, said to talk to them the way they talk to me. They were honest and blunt about it, which I respected: "You as an employee will make us more money than just one customer ever will. Why would we side against our main source of income?" It subconsciously made me more tolerable of the entitled people. Like I was saving that "moment" for the perfect time, and it eventually came.

[@Liam-cj5kh]

What was it like when the moment came?

[@sammy2954]

Yeah don’t leave us hanging😂😂

[@TwizslurD]

Little backstory first: This was during the month that we only had 2 employees, the manager and myself. She would open by herself in the morning and work half the day, I'd close alone working the other half. Busy day already, had to completely make bread twice (when we opened and when I came in, roughly 140 sandwiches, which is ALOT for any Subway). About an hour before close, lady comes in with a list for six subs, all ft long, all different with special requests, all toasted but not at the same time as each other, all just a headache. While I'm making the first one or two, a man and (I'm assuming) his daughter come in and wait in line. I overhear them talking about what they want, he ate at work and she just wants a 6 inch ham and cheese. I ask the lady if I can take their order real quick because it'll take literally 2 seconds to make, and because her order is gonna take around 20 minutes. She smugly said "no I'm in a hurry too!" so I just went on making her order. Fourth sandwich in, and she yells "what is that?!" I ask what? She says "the bread, I didn't say I wanted herbs and cheese!!" I show her the list she gave me, showed her what it said (which was herbs and cheese for ALL of the sandwiches), and she's still gonna have the audacity to look me dead in the face and say "but _I_ didn't say herbs and cheese for mine.." "You also didn't tell me which one _was_ yours." "I shouldn't have to, you should have asked!" And I lost it. Threw all 6 sandwiches in the trash, and yelled "GET THE FUCK OUT OF MY STORE!" She tried to say something, I cut her off still screaming, "I don't give a fuck, get out of my store before I fucking drag you out!" She left, and I realized the father and daughter were still there.. I felt horrible, not for the lady, but for the kid, I could tell she was scared. The father was really cool about it, he didn't care near as much as I did, said if anything it would be a good lesson for his daughter on _why_ you treat people the way you want to be treated. I made their food for free and gave them the last of the cookies we had. Lady called the next day, spoke to the manager, who gave it to the GM, who apparently also told her to go fuck herself 🤣 found that part out a few months later. There was alot more back and forth between the lady and I, leading up to the moment, but most of it petty comments here or there that would just make this post longer than it already is. There were more moments, but they're usually just a "fuck you" "no, fuck you" and that's it.

[@Liam-cj5kh]

@@TwizslurD yoo thats a good freakout story

[@kou2553]

what a good subway

[@cts3md]

One of the things that really sucks about these situations is that even when you handle everything perfectly like this manager did, you still feel like crap.

[@lamar310]

This is exactly why out of control people who resort violence need to be arrested. The manager did her job and didn't deserve this but she also should get justice

[@bladecross5146]

The manager did not handle that perfectly. She took the situation from 0-100. Look at the managers demeanor. The lady reacted to the manager telling her off. She was suppose to be DE escalating the situation. Instead she chose to argue back with the customer telling her to "stop" talking to her any kind of way. Of coarse after you tell someone whos upset to stop being upset, what's gonna happen? 9 times out of 10, they get more upset. The manager should have done her job instead of standing up to the Karen. She's on the clock. The Karen was definitely in the wrong though, obviously.

[@lamario]

We can't say she handled everything perfect, we don't know what was said it how it was said, but it certainly shouldn't have resulted in assault.

[@boogaethje]

Some people are not to be satisfied regardless of ones efforts. They just feel the need to go off. Rarely does that work out for everyone.

[@Niggamakesbeatsfr]

@@bladecross5146 bruv, im pretty sure she was doing her job, still got railed

[@dragonblazzer9698]

Everytime something goes wrong with an order, a product or a delivery or a service, I always try to be as calm as possible. And when I complain, 95% of the time, they're always polite and sincerely apologetic about what happened and I always say "Hey it's ok, these things happen and it's not exactly your fault.". They're always so surprised that I'm calm and understanding that it actually breaks my heart for them... Imagine how much yelling they take on a daily basis for them to be shocked when someone is calm about it! I end up getting some good discounts and freebies.

[@seesidesummerhouse6112]

For real, I can’t even recall the sheer number of times I’ve had a situation resolved, or improved, just by being extremely polite to the people there. There are of course times when you need to be more firm (i.e. when someone is trying to take advantage of you), but in a hospitality type situation where an honest mistake has been made, it’s almost never beneficial to be the ‘squeaky wheel’.

[@brendanthegreek]

“The customer is always right” doesn’t mean “the customer has a right to treat people like garbage”. The woman who threw the soup has a problem with regulating her emotions like a functioning adult, and should be prosecuted to the fullest extent of the law.

[@Reverandfatdave]

That customer is always right shit is so toxic.

[@dennisbaxter6191]

The manager did treat her as if she was right. She offered alternatives, or money back. Then the customer, became wrong, really wrong. That's why she should not get away with this.

[@JROB447]

I worked at a deli, the customer is not always right lol

[@504herman]

The custome is always right is the dumbest thing these big corporations made up

[@Xander1Sheridan]

the customer is never right. The second a customer commits assault that customer is pure evil and needs to spend a year in jail.

[@xthegrim]

I love that she's facing jail time, people like that need to face consequences.

[@biancaboricua13]

Just clarification on the profession of the disrespectful heifer, she’s a manager at GameStop in Temple (I live in the area). The Amanda Martinez that is a nurse is an older lady that lives in Austin.

[@BlueDingo99]

I've worked in customer service and the corrections field.... The amount of absolutely terrible people I encountered in both fields was astronomical. It messed me up, got on anxiety meds and was so angry all the time. I quit trying to make those jobs work for me and I was able to find a job working from home. Since then, I lost a bunch of weight, got off the anxiety meds, and feel so happy and peaceful now. I am lucky, but truly, the general population sucks and literally damages your health, even when they don't engage in assault.

[@azn2xcbbjai]

I'm a person that has anger issues and am quick to blow up, but I would NEVER think of throwing food in someones face especially after it melted the lid. This annoys me so much, this manager still had to work the rest of the night with her nose bleeding and eyes burning and a mess. This girl needs to rot in a jail for a year. Even though she didn't do that much damage, she intended to.

[@Floridamangaming729]

Yea she's lucky the soup didnt scald her face. That would've been the worst case scenario. I can only imagine the amount of pain it would be if the soup was super hot.

[@Billybloop]

I would stomp my feet and raise my voice and get huffy, a bit might fly over the counter and my hand when I slam the cup down, I actually think I have a worse attitude than a lot of people, but throwing soup in a stranger's face is a bit too sociopathic for me. I have never done anything like this.

[@mera8785]

Exactly. Intent is not the basis for the charge. Did you assault someone with something that could result in serious injury? Then you need to do time.

[@mercurianrepublic5943]

me too,the worst shit i’d say is ‘holy molly this shit radioactive’ and laugh along with the culprit.

[@robertsteinberger5667]

Her face could look bad for the rest of her life. This is not just throwing cold water!

[@royrockerfeller]

Since the soup could potentially be hot, that makes this an AGGRAVATED assault with a weapon. She needs to be put in jail. This woman should not be let out. EDIT: The soup thrower is NOT a nurse. She's a manager at Game Stop in Temple, Texas.

[@JanFWeh]

Could potentially be hot...? Her whole complaint was that the soup was too hot. *That's malicious intent right there!*

[@Mariet31]

People still minimizes this because of the McDonald's hot coffee.... which is actually fucked up if you google the pictures of her burns

[@royrockerfeller]

@@JanFWeh Agreed. I just thank God that the soup cooled down enough that it did not cause burns and scalds on the managers face. Regardless, of that, this woman needs to be sacked as a nurse as she clearly does not give a damn about anyone going through pain.

[@xEle360x]

@@JanFWeh In the start of the video they said that she had called ahead to complain. Seems like she might have left with the soup, found it so hot, then came back to complain and by then the soup was no longer hot. Doesn't mean she has any right to throw the soup in the managers face just saying it may not have been hot by this time.

[@bear_trap107]

Regardless if the soup was hot or not. It's still considered assault because there was intent behind her actions.

[@AgentOsito]

I'm a cook... the soup would never have melted the lid. They are made for that. If the lid was black and melted, more than likely the customer reheated it in the microwave and ruined it. That's that Scooby-Doo level detective work.

[@luanaalmeida809]

I just commented this! Costumers LIE, if it was the soup she wouldn't be the only one with that problem 🤦🏽‍♀️

[@Rudilsa80]

Exactly!

[@carasnow8441]

the lid wasn't black. didn't you watch the video? hope your cooking is better than your detective work Scooby-Doo anyways, i got a melted lid from a chinese takeout. not all plastic is created equal

[@cicimunoz3188]

plus if the lid “melted” to that extent, the whole container would have too…or at least warped in some way from the heat of the soup

[@LiddleRookie]

I’ve never had that happen to me whenever I ordered soup from anywhere so I can’t be too judgmental. Things happen and we don’t have all the facts so there’s no use in pointing fingers. It is kind of suspicious how the lid melted and the cup itself didn’t. I wonder how they even kept all of the soup in that cup without it spilling anywhere?

[@ArkangelBAYEM]

I always appreciate when people talk about this. Finally out of the industry after 10 years, but those 10 years were mostly hell thanks to these kinds of people. It's mentally draining and damaging, and I urge anyone that's truly struggling to try your hardest to find another job because it's an industry you can easily get stuck in and it's not good for your health at all. It heavily affected my home/family life and I've realised now how toxic it was. Realistically, you might not even notice how damaging it can be until you get out. You are just an appliance to everyone but your co-workers.

[@sarahjeanseymour942]

This is violent, pre-meditated assault. When I was in high school, a football player poured soup from our lunchroom on a freshman and the poor kid got 3rd degree burns. This could have permanently scarred the woman's face, caused burn infections, blindness, etc. JAIL. JAIL JAIL JAIL for 10 years. What is wrong with people!?!

[@BM-wf8jj]

What happened to the football player?

[@caffieneaddict8716]

@@BM-wf8jj agreed. I am curious too. I hope that foot ball player got what was coming for him and I wonder what foot ball kid's parents thought of him.

[@davighidetti8947]

it didn't burn but the intent was to burn. So it's pretty f*ed up if you ask me, she could've scarred another woman for life just because the lid melted? It's mind boggling

[@timostegemann9738]

Why do you say he was a football player? What does that change in ur story? :D

[@dylanhotrum7354]

@@timostegemann9738 because that's how she remembered it?? Tf

[@shalmaratrethewey9618]

As a veteran nurse of over 36 years I am appalled and ashamed. This behavior is unacceptable.

[@nelly13b]

They found her. She’s not a nurse. She works at GameStop haha.

[@abny14]

The nurse just has the same name and works in Austin

[@beebro338]

She make nurses look bad

[@perlundgren7797]

​@@beebro338 Maybe if people like you stopped spreading false information about her being a nurse, they would look less bad. Just look at the comments above yours.

[@ironmanandspidyroc]

@@perlundgren7797 she was a nurse if youd watch the video and not have such an ego issue, and maybbeee just maybe pay attention..

[@steve.mcbride]

Many people misunderstand where "the customer is always right" comes from. The entire phrase that doesn't get said in full anymore is "the customer is always right in matters of taste." For instance, if you are a suit tailor, sure, make suggestions when appropriate or asked for. However, if a customer is adamant of what fabric/color/pattern they want, you don't judge them for it or argue. You give them the choice that will make them happy. It's the same way about weird food combinations at a restaurant or even how they prefer their steak cooked. Beyond matters of preferences and taste, the customer is not always right. You do not need to let problem customers walk all over you. No store will ever get less business for refusing to put up with asshole customers.

[@aMajesticMess]

Amen!!!

[@aceroargentino1049]

🙏🏻

[@artorhen]

Exactly the customer is not above the employee. Both are expected to be polite in an encounter.

[@WanderwithAwe]

Wow I learned something quite useful. I may have to use this someday to an unreasonable customer...👍

[@lisamcguire9971]

I wish stores would correct this and put info relating to it. In this establishment the customer has rights, you have the right to fair price and quality service but you do not have the right to destroy property or harm staff

[@xxSweetySaraxx]

It’s Aba’s facial expressions while preach is going through the motions for me 😂 When I worked at a bar in a casino I use to always say I’m here to provide a service, I’m not here to serve you, so customers need to act right or else I’m not serving you, simple.

[@avidjp]

When I was in my early 20's, I worked at Radio Shack. This guy brought in a radio and said it didn't work and he wanted to return it. I opened the back and flipped the batteries around and the dude got mad at his own stupidity and decided to yank it out of my hands and throw the radio at me. I had 0 chill, told my manager to do what he had to do...took off my work shirt and told the guy to come outside. Long story short, he sat in the store for 20 minutes SHOOK and didn't come out. I didn't get fired and never saw him again. Tyson was right, some people need to get punched square in the mouth.

[@ironaston9858]

Lol, when you told him to meet you outside you brought back flashbacks of his bully telling him "kicking your ass after school outside."

[@avidjp]

@@ironaston9858 bet. Should have run his pockets for lunch money. 😆

[@ronaldcatullus]

The amount of times I’ve heard “it’s their job to clean that up.” Oh god that boils my blood. Especially when family pulls that shit

[@jimbobob9273]

But it is :)

[@alext.9033]

@@jimbobob9273 It is. But you would never like to do more work at your job b/c people are lazy!

[@Bittertokken]

@@jimbobob9273 it’s their job to clean up, not clean up after you!

[@OddWomanOut_Pi81]

UGH!!! I get HHHOOOT when ppl do that type of shit. 😡😡😡

[@pompurin7308]

Seriously I was collecting all the plates so the waiter would have less to carry at the table and one of my friends said that they should do it It’s basically a habit that I have.😭

[@AquarianValkari]

I feel Preach on this. Working retail and dealing with self entitled people on a daily basis is just absolutely draining n every way. It’s gotten so bad I’ve even seen my coworker who does literally every thing she can to help these types break down and cry because they’re so brutal. It takes a tremendous amount of self control not to react in (much deserved) retaliation. Some people have never been curb stomped and it shows.

[@lisamcguire9971]

I told my friend that going forward working at least two years full time in retail should be mandatory. I believe we would have better customers. Some may disagree.

[@eghoseisiramen1892]

@@lisamcguire9971 that’s what I’m sayinggg

[@jman8350]

@@eghoseisiramen1892 Me and my buddy think the same thing. I've never been more suicidal in my life.

[@eghoseisiramen1892]

@@jman8350 aye man or ma’am, are u ok? Suicide isn’t rlly the best way out of it. But yes I do agree, I think that a system should be put in place for ppl to work in retail, that way they learn how things are for the ppl that serve em

[@CanadianHeather]

YES! 🙌🏼

[@extropiantranshuman]

1:54 telling someone to calm down is the worst thing you can do when someone's upset - because it shows that you care more about yourself than helping that person out - that that person's emotions don't matter.

[@TheDraykon]

That's entitled logic. The manager did not deserve to be treated and talked to how she was. She was offering to help in multiple ways, but the customer needed to deescalate because they were causing a scene. The manager had every right to ask her to calm down in that situation.

[@extropiantranshuman]

not help if it's not the right help. You labeling it entitled shows how entitled you are typing in a youtube comment just to be dismissive of other people's beliefs.@@TheDraykon

[@CrimsonUltrafox]

Anyone who says "the customer is always right" never worked a day in customer service. Most people are stupid, entitled, and petty.

[@colinstewart3531]

The phrase came from customer service. So the very history of where the phrase come disproves you about how no one who uses the phrase, "never worked a day in customer service." I mean I disagree with it, but in your hate boner against it, you became just as stupid.

[@happiestaku6646]

The customer is always right...unless they are wrong.

[@AdamArrSquared]

Most people are stupid.

[@footballholic_R10]

@@colinstewart3531 No, the phrase was originally stated about the model of supply and demand economics, tv shows and movie culture that had referenced this quote in customer service industries changed how people today perceive its meaning now.

[@rayspace6362]

The most astounding thing is as a nurse, she should know she could very well cause a 1st or 2nd degree burn by throwing the supposedly burning hot (temp and spice wise) soup at someone's face, she could damage this person's vision, cause skin sensitivity, burns and some mental trauma from this incident. Either she is just a stupid and an irresponsible nurse, or it was premeditated and she should face jail time and a suspension or get fired from her place of work.

[@2tallnegrito7cmn55]

Nurses are some of the worst people I know. I work at a VA hospital and the way the nurses are mostly bitter, and always throwing salt on someone's name makes me not shocked at the behavior of this lady.

[@miguelcastaneda19781]

Indeed

[@anthonym840]

She did go to jail. But hopefully she actually serves time. ( joke)

[@ibrahimkamara9508]

You think people like that care about how their actions affect other people?

[@vladpolyanskiy9602]

Oh she knew, that's why she did exactly what she did.

[@coolbool3929]

That Karen is very irresponsible. Imagine if she did that to a woman in my family, that's just suicide.

[@Mariet31]

She sounds like the bitch who would burn elderly in a hot bathtub as a "punishment"

[@danielle9127ify]

I love how he admitted he was wrong, especially to another man. Positive masculinity!

[@DreamingInTechnicolor]

I don't even want to imagine what this "woman" would do to a patient that she felt disrespected her! I haven't been very social online, c aught the C-19 (twice) ended up being rehabilitated (briefly) in a long-term facility. A male nurse felt disrespected and decided to squeeze my neck. The staff acknowledged that it happened, moved me to another wing, and then declined giving me any physical records from my time spent there. It was only after I left did I learn that no reports had been made to the police. So, I filed one. There are some truly wicked, short-tempered people in the healthcare system. This female serves as an example.

[@AJ-gn4ki]

I’ve worked in healthcare for about ten years. Never seen physical abuse from a worker, but have met some that I could easily imagine being like that! Nasty people in every type of job! Some people are just horrible

[@jessitabonita]

I'm so sorry you've experienced all of that-it's overwhelming and heartbreaking just to read! I'm proud of you for doing the right thing to report it. I hope you're feeling much better, both physically and emotionally. 💛

[@LordParticle]

@@Name-cz5jj wow that's some seriously fucked up shit. Why didn't anyone do anything?

[@teri2466]

OMG I hope you're okay and he gets what he deserves. Things aren't going to get better. C-19 is causing an enormous amount of stress on healthcare workers. Not that it's an excuse.

[@clutchboi4038]

That's so horrible and I'm sorry that happened to you. I got in a serious motorcycle accident and have been being taken care of by nurses since November 21st. First at the hospital for my leg surgeries and now I'm at a rehab facility. Every nurse has been incredibly caring and nice to me thank goodness. I couldn't imagine what I'd do if I had a nurse assault me being bed bound.

[@MichaelClark-uw7ex]

"The customer is always right" was originally a marketing slogan for a hardware store. There is no law, rule or regulation that says that.

[@vithursan.b]

And ruined it for everybody

[@Milenos]

Worked 10 years for a hardware store, customer is dumb af and always wrong lol.

[@GOFFBITZH666]

I thought it was for designer stores or somethin’, and mostly referring to fashion choices of the customer lol

[@shoazdon7000]

Wasn’t it one guy who started that whole thing I know that it was definitely one mofo who started it but I don’t know if he had hardware stores

[@oRuTRa45]

People take stuff and run with it.

[@andrewevers2420]

I'm sincerely glad that the woman is okay and I'm also wishing you two the best. It's a damn shame that certain people can't realize that a worker(food, grocery, cleaning, etc) is "at your service", and they are NOT your "servant".

[@SindyJ37]

Likewise...im very thankful the manager was not burned and scarred.

[@AsiyaIammuah]

Yup

[@akkoismydaughter3573]

It's becuz unlike Germany, our culture makes us think the customer is entitled and better than the employee... That's why a lot of people are shocked about Germany's services and how they handle things compared to us, I think we need to start moving in there direction

[@zaddyghost]

Imagine coming home from work to watch your fav youtubers and they talk about being pissed at your wife 😭😭😭

[@AidiaP]

There's nothing that infuriates me the most than when someone who works in customer service has an attitude toward another customer service employee. 😤😡🤬

[@strikingearth2947]

I’ve been out of customer service for 7 years now and still feel bad for every cashier I meet

[@Kspice9000]

She's a manager at GameStop. So theory wise, she has the easiest fucking retail job and has the nerve to do this shit.

[@ParadoX505]

I have to disagree, but that's just because ive been sent calls and issues in my shit customer service job from people who refuse to read english words in the order theyre presented on the information page Example, read this comment wrong, only internalize the bottom portion and disregard the entire beginning like it doesnt exist for an apt example of what stupid fucking people send me every day for the past 4 years "Attitude" can be justified. Persistent attitude when the other party is being civil is bad tho, yes

[@aaronratesic4905]

@@ParadoX505 may I ask what field you work in? I’m super curious how the customer is trying to manipulate the situation by leaving f out written words. Fascinatingly stupid, lol.

[@ParadoX505]

@@aaronratesic4905 customer facing tech support for a bank i cant name. We got this button that resets peoples passwords, and about 2 places where the button is it says what the criteria for the reset temporary password. Its usually a couple letters based on name initials, couple numbers and 3 exclamation points. I have to tell me coworkers on general how to read this page about 10 times daily on average. Theres a reason why i called these people stupid im my prior comment, theres a lot of stupid shit where if you just read stuff verbatim like a robot your golden, but thats still not done.

[@jakemccoy]

“The customer is always right” literally means “The boss wants the employees to accept customer rudeness with a smile.” A boss considers the customer base to be more important than low-level employees.

[@TheJotaroKujo]

An elegant saying of a more civilized age. It doesn't apply anymore. It stopped being true when people stopped being civil. It amazes me that people still even attempt to work by such a rule. Just like chivalry. They need to open their eyes and stop talking nonsense.

[@Usernamesdontmatter1]

This is so ignorant. The quote is "The customer is always right IN MATTERS OF TASTE" meaning someone buys a suit you don't judge them for what color or adjustments they ask for. They order a steak you don't roll your eyes at them for wanting it cooked a certain way. If the customer doesn't like a product you prefer and would like one that you think is lesser, smile and give them what they want. The bastardization of the statement is so that sketch comedians could make funny sketches based on backwards philosophy and people don't care enough to know where phrases come from or what is the context but y'all just go off about it anyway and compare it to shit like chivalry which wasn't anyway like media portrays it.

[@erikschwartz1214]

I am a part time retail manager, I've told customers they need to leave after being rude to my team members, I don't tolerate nasty customers.

[@uffevonlauterbach]

When I used to work at McDonald's, it got to the point where I told my manager, "No, the customer isn't always right." The manager got mad at me.

[@stevenholt9870]

The customer is not always right but the customer is always the customer. Give them respect but don't let them take advantage

[@TtheguyfromZA]

Even Larry David once said "The customer is usually a moron and an asshole" and he was right

[@kellyann9347]

That customer is THE WORST. Glad she got arrested.

[@HeWhoComments]

Imagine being a grown adult who acts like this. I’ve met many “adults” who have the mentality of children.

[@8BitNaptime]

I wonder how much of that can be attributed to being infantilized your entire life by smothering parents and then suddenly thrown into the adult world.

[@wepntech]

Ever have to work with such people.. that's like a minefield of stupidity, aggravation, and amusement. I swear some people are just painful to be around.

[@bgrego88]

No one raised then

[@KEDAMONO.]

I remember a time I went to eat at my favorite Asian restaurant and they had a family a table across from me. So apparently the family didn't know that dinner and lunch have different price for the buffet. Also you have to pay extra if you want to also take home leftovers. So this couple (with a child with them) after getting the bill flips their plate over to dump it on the table and leave. Just a pile of rice and meat all over the table. Only thing that went through my mind was....damn that child going to be an asshole in the future.

[@ridesharegold6659]

My kid doesn't act like that.

[@davidshettlesworth1442]

The lady that threw the soup committed “Assault & Battery”, should be arrested and prosecuted by the police.

[@OleVinny]

Finish the video

[@MeHoyMinoy-cv3ps]

It should be treated as an acid attack imo

[@legendofsociety796]

That person deserves to go to jail. She knowingly put that managers life in danger

[@wombokombo9291]

Death by soup in the face. ye no.

[@robwheeler9341]

A bit far fetched perhaps. But yes what a c*nt!

[@legendofsociety796]

@@robwheeler9341 lets be real she didnt know the soup WASNT hot enough to melt the face.

[@GIJadaSmith]

@@wombokombo9291 my Chile ain’t do nothin - you, probably.

[@printezstroman]

@@robwheeler9341 Not a stretch, the reason the employee’s not expected to retaliate is because the woman will go to jail for what she did or she should.

[@mrbtrn]

I grew up in a family business, a grocery store that we closed down in 2018. I'm 43 now and absolutely REFUSE to ever go back into customer service!

[@archangelq721]

I'm tired of seeing food service people being disrespected. Some people just need to be handled with that same energy... multiplied

[@VanishPenguin]

FAX

[@330wiz7]

Bro I'm constantly CONSTANTLY using restraint with ppl handling my food. It's not worth it it's usually not even the person's fault who you're mad @ and again these ppl handle your food. It's not worth it before they wipe their nuts off with your sandwich. Again it's not worth it. Let it go

[@laurenhills239]

Exactly!!

[@dixienormous4636]

@@330wiz7 well maybe if they went to college they wouldn’t have to work in food service. They chose the profession, they gotta bite the bullet and take what comes with it. The customer is always right, the customer pays our bills.

[@TheRastafarianStuff]

call it "american culture" cuz it is what it is

[@alleymeowcat]

I've worked customer service for a long while and I've realized that over time I get so angry easily. People who work customer service really need therapy. After a while it eats away at you

[@VLP_123]

Whew, chile......yes. I hate call center work and answering phones, and unfortunately, this is my current role (wasn't told I would be working in a call center when I interviewed for the position, mind you). At any rate, I'm looking for another job right now.

[@djpollo2474]

I only lasted 3 months doing customer service, never again....

[@idorus]

yeah i liked to help people but then the customers would just throw trash on the floor left their kids all over the place and would treat me like shit because i worked at a thrift store i became bitter and was not pleasant because i expected all of them to be assholes to me. thats not even addressing issues with the management and coworkers. luckily i dont have to work there anymore but i ended up taking a long leave of absence because i couldnt stand it anymore and i was so scared to go back. i always try to be nice to workers because i know how it is

[@prettyokandy230]

@@djpollo2474 i lasted for over 3 years and would legit rather die than do it over again

[@alby7186]

I actually enjoy customer service for the most part, but theres some people that are rediculous. I once had a guy rip into me when I explained that I was given the wrong address to deliver his pizza. He started yelling at me, and when I tried to show him the address on the ticket, how it was different than address on his mailbox; he wouldnt even look at it, just kept yelling at me about how thats what all the delivery drivers say everytime. Finally just got in my car and left without ever being able to show him what was going on. If he would have cooperated we could have gotten to the bottom of it. Probably could have fixed the issue by having online support manually change his address for online orders, the automated system didnt seem to accept his real address and changed it to the incorrect address, it happens sometimes.

[@SeaWitch99]

You guys have made me feel really validated. I'm a cashier and I like my job but my god people treat me appallingly sometimes. Even today. It's nice to hear respect for service workers, everyone always tells me not to complain that I should just get another job but somebody has to do it and I like my job. I just wish people were nicer.

[@diamondnavarro2899]

I speak up for individuals every chance I get. I hate how entitled people can be. It’s like NOTHING pleases them. The customer IS NOT always right.

[@d.st.michael4195]

Just...WOW! That poor lady. And THIS is why I treat service workers with the utmost respect and humility. I’m so glad she’s okay.

[@nt-wilson213]

Can we get appreciate Preach being honest about his own struggles? That's not easy to recognise your blind spots, yet alone tell potentially millions of people. He doesn't even have to do tell us, but to young people like me, hearing stuff like that is invaluable. Mad respect Preach 👊

[@patmebro2429]

It was by accident 😂😂 he wanted to talk about how entitled people are and accidentally exposed the fact that has anger issues 😂😂😂

[@pufaricid5529]

@@patmebro2429 it would have been by accident if it would have been a live show. but for sure it s not. It s recorded and edited. So everything is said in this clip it s assumed by both these men

[@MeHoyMinoy-cv3ps]

@@patmebro2429 they’re in control of the content they put out, it’s not an ‘accident’. 🤣🤣🤣🤣

[@StevenLeeStudios]

Someone shouldve locked those doors immediately and trapped those fools till the cops came. That is a person with no soul

[@iro6758]

It's cute, that literally nobody cares or has considered the effect that food would have had on the woman - had she eaten it. NOTE: I'm not talking about it merely burning her. Plastic and Styrofoam leak literal carcinogens into the food, when being microwaved, etc. Period. That's why you CANNOT heat up food, inside of those containers. PERIOD. You can tell, _even from the potato security cam - FFS,_ that the container had literally melted. Go ahead, soulwhisperer - try to tell me that this was the first time that they'd literally fed people carcinogens, in this manner... Go. the fuck. ahead. Also, I don't believe that woman was nearly as injured, as she claims. I've seen people have various chemicals poured/splashed into their eyes - from food, to lab settings. There are different reactions, HOWEVER - none of them involve literally standing still, with a "Why, I neva!" southern belle style look on their goddamn face. PERIOD. They can panic, and run... panic and scream... competently walk to the nearest faucet... calmly call for help... NEVER. EVER. do they, practically, do not a single fucking thing. Pay. Attention. To say nothing of a nose bleed, from the spices - in a soup... >.> Do you have *any. fucking. idea.* how goddamn spicy a SOUP would have to be, to cause a nose bleed??? Let me make that question easy for you: No, you don't - because IT'S NEVER HAPPENED. TLDR; She had no right to throw a cold soup in the woman's face, however - that bitch was CLEARLY driven to that level of crazy, by the hopeless slack-asses working there, who were KNOWINGLY trying to poison her. (to serve food, you literally need a certification which teaches you this. they KNOWINGLY tried to serve her cancer, out of hate or laziness. PERIOD.)

[@tiko4621]

@@iro6758 you got a real good hit of the tism when you were born didn’t you??

[@iro6758]

@@tiko4621 This, coming from the apparent child - incapable of explaining themselves. Cute. Sweetheart, let me know whenever you're capable of confronting something that I said, *directly.*

[@manuel_the_q]

@@iro6758 daym. You got issues. If the food was hot she could have waited for it to cool. The melted plastic requires a food swap for sure, at least. It should not been served to her if it was that hot in the first place. But nothing warrants what she did. Here's the thing about injuries, we don't pick how someone else gets hurt when we hurt them. We may intend to trip someone so they land on their face, but they could stumble and break both their arms. It was not our intentions but it happened nonetheless. The restaurant tried to correct the issue but she went batshit crazy and threw the food at her face. If you truly want to defend the crazy lady and claim that she was justified because of your expectations of what would happen, then you don't see the real issue here. The lady was in the wrong and nothing justifies what she did. If you still don't see the issue with what she did then consider that she threw it at you after you tried to correct the issue by offering refunds, exchange for a new one, or a different dish.

[@iro6758]

​@@manuel_the_q "if the food was hot-" That's not even the main issue. Heating the food, like that - in those containers... seeps literal carcinogens into the food. You can't just swap the goddamn containers. me: "She had no right to throw cold soup in that woman's face-" you: "you have issues-nothing warrants what she did" Did you even read my whole message? "we don't choose how somebody gets injured" dafuq are you talking about? what is your point? My point IS: She was obviously not injured. You can tell, by how she reacted (like somebody that got a pie in the face, not like the victim of a chemical attack) - and the fucking absurdity of the notion of a spicy soup causing a goddamn nose bleed. I get that not everyone has seen multiple instances of people getting horrific things in their eyes, from strong salsa to printing chemicals... however: Seriously, on this site - search for videos of somebody getting a pie in the face. Now, ask yourself - why a supposed chemical attack would result in an IDENTICAL reaction??? Or, why/how somebody would react to a pie made of whipped cream - in the same way as a chemical attack... It's. fucking. absurd. "The restaurant tried to correct the issue-" 1. According to the people literally serving the carcinogens on a regular basis... >.> 2. How do you fix KNOWINGLY trying to poison someone(or their family), out of sheer laziness or hate? Plus, restaurant workers are usually not allowed to offer a refund... they're forced to offer exchanges until the person demands the literal manager. Meaning: we're missing, literally, 98% of their interaction... The only "evidence" we see, is only of the bad thing that the other person did. You literally couldn't edit this more maliciously. "if you truly want to claim she was justified" I literally never did that... I literally said the opposite. Congrats on the reading comprehension.

[@geneanthony3421]

Could never imagine treating someone like this, especially if it went down the way the manager said. I loathe people who abuse service workers. You see their true nature.

[@sammymcsam1576]

In only 3 years of working at McD's, i've seen customers attack coworkers with flammable aerosol and lighters over overcooked fries, 6 people who wouldn't leave when we were closing breaking 3 big glass doors, and the classic "throwing shit at the person at the counter" every week or so. I'm good with her getting one year in jail. Most people get away with nothing, because managers themselves are so overworked they oftentimes don't report the bad things that happen. It's really hard to not lose your shit, but you have to keep your composure. BUT even if you manage to do that, it takes a fucked up toll on your psyche and self-esteem. It's degrading, dehumanizing and infuriating on so many levels that even reminiscing about this makes me mad and i don't have a conclusion so yea

[@AnnoyanceHazard]

Whack

[@SVTZ-pq1hf]

Why have you been working at McDonald’s for 3 years , you 18 ? Move on and move up brother . “Only 3 years” ? lol

[@Billybloop]

When you have to deal with the general public, you have to deal with all types of people, including the total dregs of society who will get violent over virtually anything. That's something that they don't tell you about fast food and retail.

[@sammymcsam1576]

@@SVTZ-pq1hf it was my first job and it was a bitch and a half to find another job. Yes I was 18 at the time but that's almost 10 years ago now. I've been moving on up since " Only 3 years " was referring not to the fact that i was employed for 3 years, but to the fact that so much bullshit happened there in a short amount of time, " lol"

[@uhsul]

Just because it was soup means nothing, it's still considered assault.

[@JReesh]

I've always said you can tell a lot about a person depending on how they treat wait staff. The same goes for janitors, garbage collectors, etc. These people are working hard, why would you try to make their lives even harder?

[@bigdon7472]

No appreciation especially some of the bosses

[@DirtyCrimeBoy]

I’ve worked in the food industry for years at five separate restaurants. I believe every student should work one year at the very least. It’ll knock a lot of egos down

[@madmanpete3332]

“The customer is always right in matter of taste” that’s the full quote I believe

[@janetbennett6404]

The act of the woman, (old enough to know better and should have learned self control by now) throwing the soup in the employee's face looks premeditated. If the judicial system lets her off with a slap on the wrist it will tell her she can get away with worse.

[@MeHoyMinoy-cv3ps]

It wasn’t an actually a nurse, the news identified her incorrectly. The nurse who has the same name has been harassed and threatened because of this.

[@janetbennett6404]

@@MeHoyMinoy-cv3ps I stand corrected

[@Sourkeyz]

@@MeHoyMinoy-cv3ps 2 court cases for the price of one lol

[@MeHoyMinoy-cv3ps]

@@janetbennett6404 I feel so bad for the nurse 😭

[@MeHoyMinoy-cv3ps]

@@Sourkeyz lmao true 🤣

[@IsaiahG95]

Some people feel that service workers are beneath them and treat them as such. For many people this is the only time in their lives where they can be demanding or feel some sort of power over people. I work in banking and t doesn't matter how much money is in the account some people will talk to you any kind of way. Most times it's people with good jobs or rich that are the worse to deal with.

[@abbiereynolds8016]

Yep. I used to work retail, once in a clothing store in my local area that isn't so affluent, and another time in a much richer area where all the stores were the top brand names that I felt I wasn't even worthy of stepping inside. When I was working in the richer area the customers would throw clothes everywhere and it looked like a hurricane had swept through the store by the end of the day, meanwhile in the clothing store in my local area people were nice enough to put things back where they found them. Wealth doesn't buy manners and decency, that's something you have to develop or raise your kids with.

[@mailvoor698]

I would add some bank employees are the same.

[@popularshows6433]

Some service workers think that they are above others and put attidute acting like they're something special.

[@Longlostpuss]

Nurses are also technically service workers though, so I don't even think that can be used as a rationale here for this behaviour. The woman was just not a very nice person and I can image what's she's like with her patients now, she must get alot of complaints.

[@ishmamchowdhury1392]

This comment says from 8 days ago?

[@ellevalh]

I been in a customer service jobs, I had people treat me like shit. I have had loads arguments about returns, even things not being out and its my fault. been threatened to be stabbed, beat up, people coming back to fight. Customers I found are almost never right

[@NoPantsBaby]

How it should have gone: Customer: "The plastic lid is melted, this isn't safe to eat." Store owner: "Okay would you like me to redo your order, get you something different or just a refund?" Customer: "Just a refund thank you I don't trust the food here anymore."

[@tracyjacquet1902]

Simple and straight to the point

[@neku2741]

Or yknow just wait a few seconds...

[@digimonalvatrax2738]

People can be children sometimes

[@crystylev4571]

I think the problem is she didn't want to give her a refund

[@crystylev4571]

But not a cause for the customer to do that o.O

[@Animekirk]

"The customer is always right" doesnt mean they literally can do no wrong. It simply means, if someone is giving you money for a product or service, they decide how they want that product or service. If you want to be a successful company, salesman, etc. You need to be able to fulfill customer's wishes. That manager lady offering refunds or replacements is a good example of how "the customer is always right" should be applied. It never meant "never criticize any customer and let them do whatever they want." And people who use it that way are wrong.

[@johnkrstyen7351]

Who ever says "the customer is always right" is someone that has never meet the customer.

[@Animekirk]

@@johnkrstyen7351 it's an expression. Not meant to be taken litterally.

[@johnkrstyen7351]

@@Animekirk no shit

[@johnkrstyen7351]

@MonkeyBoyBeatz the point is that customers sometimes are plain unreasonable and as someone that worked retail I would not take abuse from customers.

[@agj2363]

sometimes they - customers want to have some changes or services for free ( forcing you to admitt that you were wrong), sometimes customers are stupid and want to have something that will not work ok, or will be dangerous.

[@TheBoyMongoose]

I'm just glad she got arrested. She can't continue to be walking out here thinking it's ok to treat people like that. She has to learn her lesson. And this was honestly the best case scenario for her. It could've been way worse like preach mentioned.

[@SunnyDaking_]

Now she’s about witness what it’s like to be on beyond scared straight

[@fazijslive]

Had a guest at a bar I work who purposely tried to make my shift a nightmare while I was nothing but kind to him (called me an idiot a couple of times and poured half of the disinfectant on the counter while speaking to me). He asked to speak with my boss, who was upstairs, so I called him to come down. He came down, asked me what was the problem and I basically said "this gentlemen is irate for no reason, cussed me out and wanted to speak with you", before even the crazy dude opened his mouth, my boss said "get the fuck out of here, we don't need rude guests". Plain and simple. Two years later, even with hardly any work during the pandemic, I'm still working there and I couldn't be any happier.

[@MK-Hogan]

I feel Preach so hard on this one. The older I get, the more infuriating it is to deal with people who are absolute morons and act ratchet even though you’re being civilized. When people can’t act right even over the smallest things it’s absolutely insufferable. Everyone needs to just slow down and chill a little.

[@dapras]

This pandemic changing folks

[@roythousand13]

People put certain preofessions on a pedestal, but little do they know these people can be petty AF like the rest of us.

[@LordParticle]

Anyone who thinks being a nurse somehow makes you inherently incapable of being a degenerate needs to go to a nursing home to witness it themselves

[@TeamBOBBYEE]

Especially the entitlement of some who just took an Extra 6 month program . Seeing people in medical is like a highschool drama with lives hanging around the balance , literally scrubs minus the comedy double the sad

[@tiffanykim2773]

Yes because they're regular people and their job shouldn't determine how they're treated aka better or worse than others

[@jayclearmen411]

a ton of nurses are drunks an drug addicts 👀 but you didn’t hear it from me….they also freaks in the bedroom too…a friend told me.

[@Sprite_525]

I love Preach for being honest that he’s outta control sometimes. He’s not like most youtubers who present a fake perfect image to the world. I hope a trend begins, of more people admitting they’re impulsive sometimes. as long as they’re working on it , I love to hear about real human moments

[@avivastudios2311]

I'm glad you didn't call her a child. Calling these people children is an insult to children.

[@killabuddha88]

There was a girl that I met that i thought was gonna be wifey material, she was stunning, we were into the same things and she was goin to college to be an architect so had brains aswel. When we were dating she told me a story of how a delivery driver was 5 minutes late, he was apologetic but she cussed him out and then called his work place with the intention of getting him fired. He wasn't rude in any way but she felt that he should suffer because he inconvenienced her slightly. I don't know if she was trying to impress me by telling me that story, but from that moment I wasn't takin her seriously anymore. You can tell a lot about someone by the way they treat the people who serve them

[@zkart8038]

Ditch her and tell her why you ditched her. Maybe she'll grow if she notices her own mistake...maybe.

[@killabuddha88]

@@zkart8038 I ditched her after that happened bro, that was 10 years ago, don't know if she learned her lesson or not but it's not my job to teach chicks about common decency, they should have learned that from their parents

[@zkart8038]

@@killabuddha88 I didn't say it's your job to teach a lesson. But usually if I break it off with someone I think they have the right to know why..since they were also invested in the relationship or potential relationship.

[@socialdistancingon8333]

@@zkart8038 I wish there were more people out there like you. During a breakup, I'm not expecting someone to teach me to be a better person. That's my choice to make. A heads up on why things didn't work out is diplomatic though. It shows maturity. Leaving without voicing the real reason is something cowards do. Also, dumping someone and then saying they hoped their ex "learnt their lesson", is hypocritical and lazy. You want them to learn something, but not be the one to even say anything about it? Please. People need to stop virtue signalling. You're not earning any relationship points. And it shows that you're not ready for a REAL relationship, where two people work together for a common goal or future.

[@maishalaby3035]

Dude, you dodged a bullet.

[@blaze55661]

Dude, I had experience with customer service in a grocery store and had customers telling the workers they should get better education, without know that HALF THE PEOPLE ARE IN COLLEGE and working part time for money its rediculous. When i see stuff like this i get royally pissed off

[@hiroshi7025]

Run, the "11 days ago? How" r*t*rdz are coming for you.

[@swavythewemix3333]

How is this 11 days ago...when i just got this video now

[@badascan8910]

@@swavythewemix3333 the blew aba

[@hiroshi7025]

@@swavythewemix3333 and here it is. Prophecy writes itself, at this point.

[@nursecory7033]

Yeah this is weird.

[@buffal0b]

The strength it takes to not respond with violence is truly a feat.

[@TheThinkingMansTemplar]

Fam I would have chased her down the street..

[@bgrego88]

It's like people forget that people have reactions to their actions

[@justapassingbycommenterrem5642]

Humm not sure reacting would be good for someone in the service industry, especially physically. That's what sucks right, rhe whole customer is king stuff

[@MarcusM334]

F*** that she would have got these hands

[@bgrego88]

@@MarcusM334 my hands are rated E for Everyone

[@Jannor230688]

I worked 7 years in security in Montreal, and yes I can tell you, people are (rich people most of all) are childishly entitled. The disrespect service workers get is none, hell even common courtesy is thrown out of the window more often than not. You are treated as lesser than human and even though I jumped out of security work altogether 5 years ago now it still haunts me to this day. The shit i've seen, heard and lived through was wild.

[@DLloyd-bb4wk]

Leaving customer service was one of the best things I ever did!!! The type of shit that the public puts you through is ridiculous. Getting cussed out, items and food thrown at you, false accusations of bad service called into corporate all while stressfully being short staffed and/or busy! Those type of bad days can be very difficult to shake.

[@ricardoloza-hernandez5706]

I really appreciate y’all making this video, luckily I haven’t had any drinks or food thrown while working at Starbucks but definitely had times where I felt being tested by customers and customers putting their miserable energy on me. When I saw Preach step back and pace back & forth and reset, I felt that. Aba you had me cracking up because you was trying fade into the corner like Homer in the bushes lol

[@shanecruz2353]

Aba was trying to fade into the bushes like that one time he asked the gym girl on a date and they pulled up in the taxi with a "We know you're in there"

[@MsJoyce31202]

👍

[@mandyjane]

Haha u basically said he was like Homer fading into the bushes!! LMFAO that sh!t was funny 🤣🤣🤣

[@ricardoloza-hernandez5706]

@@mandyjane Lmao 🤣

[@Borgforce]

I worked at a petrol station when I was younger - a small van pulled up to a pump that was only allowed for big trucks and we were never allowed to authorise without a fuel card first. I went out to the guy to ask for his fuel card politely - out of nowhere he started a tirade of abuse and swearing at me, then his passenger rolled down his window and did the same. After getting this abuse for a few minutes I told them to f**k off somewhere else, the way they acted after that was hysterical, like I was the one that started it all. The driver almost started a fight in the shop after I started shouting at him back, threatened to “get me next time he sees me” after I dared him to punch me. - the best of all is he had the fuel card on him the whole time - he just refused to hand it to me for absolutely nothing!! (I thought he was trying to fuel up and drive off without paying)

[@Ben-Ken]

The fact that the food service worker tried to calmly rectify the situation was disappointing for Karen because what she truly wanted was a confrontation and a reason to get physical. She's a broken soul, looking to fill the empty spaces by hurting others. They should check her work history for any patients that were suspiciously injured or lost their lives during her shifts.

[@LordParticle]

YES

[@sratnatozmrde]

cmon, just because you have break down in restaurant doesnt mean you are bad person in general. We dont know what bugged her at that moment except her hot soup. Maybe she had tough night at hospital when some of the patient she liked died. Maybe her BF broke up with her, maybe someone in her family died, maybe she got 3rd notice for her house mortgage. We all do mistakes.

[@theeyesbutterfly6089]

@@sratnatozmrde This is completely and utterly unacceptable. The fact that you’re trying to excuse her with a “having a bad day”. You’re probably the same type of person which is despicable.

[@bear_trap107]

@@sratnatozmrde There are no excuses to assaulting another person.

[@Ben-Ken]

@@sratnatozmrde Good luck to anyone who runs into you and the other sociopaths that actually liked your comment. I can only hope they thought you were being sarcastic.

[@BM-wf8jj]

The manager took it a lot better than I would have. If someone tossed some hot spicy soup in my face like that, I'd try to kill them if I ever spotted them after that. I've worked plenty of customer service type jobs throughout my 20's and early 30's and there's definitely been times where I had to walk away from disrespectful ass customers to keep my anger in check. Verbal abuse is one thing but once you cross that line and make things physical, especially after trying someone's patience and making their blood boil that whole time, you deserve whatever happens to you after that.

[@ChickenJoe12]

The lid could’ve been melted from her heating up the soup in a microwave, seems weird she’s the only one who got a serving of soup hot enough to melt the lid

[@indiashante1560]

This!

[@AudioBurial]

Trust, was my thought as well

[@davinj4806]

Here's me question: how it melt the top But not any other part of the container made from the same material?

[@davinj4806]

@K C I don't think so. U never seen one of these containers? Sumtimes the Chinese restaurant has drinks in these Next time u find urs3lf where u can look....look It's the same.plastic And if it aint....thats dumb asf. Ur lid can't take the heat? Also...she carried it in there super casual with no kind of hand guards Hot plastic is HOT

[@mihir9608]

@@davinj4806 the top maybe a lower quality/thinner plastic

[@cinderellahour1070]

I've worked in the service industry 8 years and the last year I've become this little ball of anger and I just vo off on people and I think it's time for me to exit the industry. I'm not even an angry person. I legit told a man to STFU the other day because he was notching about his breakfast sandwich was too small. Stay in school kids.

[@supersonic20121]

Shit school doesn’t help😂, most people in service industry jobs have degrees😂. I don’t blame service industry for any anger they have because I know from working as a pizza delivery driver for a year and in that short time I was pushed off of a porch and punched in the face because he didn’t like the way I drove😂. Till this day I wanna fuck him up🤦🏾‍♂️. They’re lucky so many people have lives to keep in order instead of acting on a whim🥴

[@cinderellahour1070]

@@supersonic20121 lmfao, I'd wanna fuck him up to. I almost Sparta kicked this homeless man off my store steps.

[@supersonic20121]

@@TheConservativeCrusader nah the area where I’m from in MO is notorious for ignoring applications in favor of family apps and shit. Believe me I applied everywhere. I had to pick my battles

[@caffreydavis218]

They should change the saying from "the customer is always right", to "the customer can get these rights and lefts if they start disrespecting".

[@jessicaneto7824]

Customer service in banking. The customer is always WRONG!!!! And they do think they can talk to you however they want and it is HARD. Half the time it's people with No money. But definitely had someone who has money think they special.

[@ethxo6734]

The manager offered her a refund and an exchange, the lady wanted neither. There was nothing the manager could have done to make this lady happy. This woman was already in a bad mood and the hot soup gave her someone to lash out on.

[@Jasminedabs]

I honestly think she planned to throw the soup before she even walked in the restaurant.

[@krissy35]

Agreed. She knew she wasn’t going to accept anything the manager offered or said. She planned that!

[@gribloshpibles1492]

Big up preach and his journey to find his peace. The customer ain't right and they're stopping me from serving 8 different customers.

[@kitsulu8576]

When I worked at 7-Eleven, I had a young Karen chuck a glass bottle of Snapple at my face from the doorway at full force, luckily I blocked it with my hand and it shattered. Another time a Karen decided to dig her fingernails into my hand when I wouldn't give her a refund after she consumed the product. Everyone in customer service has so many stories like these... People suck.

[@aminoamina3297]

I work as a customer service agent in a call center we deal with a lot of different services and the amount of times I have had people screaming down the phone at me for a service that I just take the details is mad. How I defuse the situation I let them rant as much as they want and because your silent they think you have upped and left and then you let them know I am still here and there like sorry for screaming at ya. When ever I ring a call center for something I talk to them with the nicest tone of voice because its hard working in customer service is hard. Love watching you guys

[@FPSacramento]

When are people gonna wake up and realize that there are evil people in EVERY job profession. Doesn’t matter if they’re a cop, doctor, teacher, judge, priest, or a grandmother.

[@valeriecarre8967]

My believe exactly

[@EldeNice]

Tell me more about this grandmother profession

[@josef7461]

@@EldeNice like cookie clicker

[@senor834]

She ruined her entire life and career for soup, just put in some ice cubes and keep it moving.

[@suivatra123]

I'm going to be honest, stuff like this is why people carry at work. That whole "customer is always right" nonsense makes idiots think they can do whatever they want to someone at work.

[@Premislao89]

I used to work in a bakery and had customer who was surprised that all except one of our products contain gluten, saying that in all other bakeries most stuff is gluten free xD. That is just an example of idiot. Not rage.

[@cynicaldudeman]

I was genuinely on edge wondering if the victim received any harsh burns from the soup, thank god she's alright.

[@TheCoffeeKramer]

I like how the creaking of the floor speaks to how pissed Preach is.

[@kkwhitney76]

She is not a nurse. She had the same name as the nurse. This poor nurse has been vilified for something she did not do. The lady in this video was arrested and charged with assualt.

[@TheSarcasticEngineer]

She's a coward. She was empowered by the server remaining submissive and calm. If someone had of yelled at her, she would have become quite reasonable. Seen it so many times and I'm completely on board with you guys, giving people hate on the job is an easy way to boil my blood. It's too similar to bullying, it gets under my skin. Props to Preach for getting help. I took some anger management sessions, you gotta look after that before someone gets hurt. A light bulb moment for me was listening to Jocko, he said anger is portrayed as strength in films, things get done when people get angry, but it's actually mental weakness, it's an inability/unwillingness to cope with what's happening. And he's absolutely right.

[@xSwordLilyx]

Frfr I always thought I couldn't have an anger problem because my family has huge anger issues and I am nothing like them. My grandfather would beat his children unconscious to keep control of them, my dad yells. I'm a pacifist in fact. Then my bf was making fun of me, would not stop, I was begging him to, he did not understand, and I found myself pulling his hair. It had to stop. The anger will take over you and it will not ask you what you want to do. I started thinking about how I felt about things and how I wanted to feel that day. I gave up all my coping mechanisms that involved being angry even if I had thought it was being expressed well and I have hardly been angry since. About anything. I changed how I responded to what makes me angry and the feeling is a lot harder to create. I used to fear that since I am a woman I have to be angry to be able defend myself but I don't think so much anymore and I might just do something stupid if I get too angry in an emergency.

[@jamesmansfield67]

I work retail and my favorite has always been jack-holes that start going on about how many thousands of dollars they spend at our store when something went wrong. It’s just like, yeah, all that money buys you an effing miracle to magically turn back time and undo the mistake. And no one cares how much you spend. Doesn’t matter even a little bit when you’re being a jackass to people.

[@PHATT_TV]

I worked as Disability & Elderly Support Worker many years ago & ironically I saw some of the worst human beings treating patients with less respect than a stray dog 😡. The entitlement of most these workers was disgusting! Bullies in uniform, all because they felt life owed them more. I quit after I had threatened 2 of them. That’s why the last 6 years i refused to put my physically sick Mother & Brother (who has mental disability) in a home…..I am both of their Full Time Carers

[@prettyokandy230]

understandable but fortunately there's good ones too

[@supersonic20121]

Love and respect you brother❤️🤞🏾

[@PHATT_TV]

@@supersonic20121 Thanks 🙏 bro & God Bless

[@PHATT_TV]

@@prettyokandy230 of course there is, but unfortunately I saw too many terrible ones. God bless the good ones though

[@fishissalty]

As an RN, she deserves to have her license revoked and never reinstated. Some people come into this profession for the wrong reasons. We’re to help and provide. Absolutely disgusting.

[@bewareofmountainlions4429]

Good thing she doesn't have a license to revoke. Media misidentified her as a nurse that has the same name, but if she did one have one, you right.

[@YML256]

@@bewareofmountainlions4429 oh wow 😯

[@skepticaltomboy]

Shes not a nurse. She a manager at gamestop. They misidentified the attacker. That's not her real name.

[@fishissalty]

@@bewareofmountainlions4429 Gotcha

[@chasingsunsets87]

Thank you!!

[@jarqueswilliams627]

I totally understand Preach's pain when it comes to traffic and merging. People do that all the time. 😩😩

[@eighterthabest9024]

'Karen' is being entitled and annoying (also a ded meme). This is straight up an attack. A crime. Literally. This is above and beyond Karen.

[@zeroinjack4380]

My dad talks about this all the time. Getting treated like a servant when he’s doing a job for people who think they’re really well off even though he makes more money than they do. Saves him his temper some times but others, he’s ready to lose it.

[@kabeperry6774]

Thing is it's not just rich people...poor people are assholes as well