IS AIR FRANCE REALLY THAT BAD?

[@jetaddicted]

The funny thing I’ve noticed, both as a customer and employee, is that we often get tougher reviews because we are a legacy airline, people will put up with hassles on low cost airlines that they will not accept on bigger, better famed companies, and this even when the cost will be comparable, once all things are taken into consideration: luggage (s) weight, ticketing, refund, delays, et al. that being said, I will always be proud to work for AF, I feel like I am part of a legend, and try to add my little positive input to it, anonymously.

[@franc9111]

Yes I think you're probably right. I've just seen a French television programme about an AF flight to Japan, where the cabin crew were very professional and at least one of them had taken the trouble to learn Japanese - very impressive, I thought. I also find Roissy a bit difficult to navigate around, but I don't go there very often. I used to fly regularly from Orly to Nice and back and I have always been impressed by the quality of the AF staff both at Orly and especially at Nice, as well as the cabin crew. The son of a friend of mine is an AF long-haul cabin crew member and the last couple of years have been very tough, because of COVID etc. I regularly use the RER B, yes it's true that sometimes there are delays, but it's usually not their fault, but apart from that I don't have any major problems travelling on it. There are now trams that connect with Orly and of course there's OrlyVal which connects with the RER B at Antony which is fast and easy to use. A couple of years ago we took an Air Caraïbes flight to Martinique and the cabin crew, the service and the food were all excellent.

[@the_bottomfragger]

I've had many great interactions with AirFrance crew and I feel that kindness with them pays off. If I want to get some more drinks on a long haul flight, they'll give them to me every time. It doesn't have such a "wow" factor like others but I'm always happy to board your flights.

[@morningSTAR7445]

I need to take a shit

[@kevincarlson4562]

I'd be proud too,quite a history with that airline.My dad actually flew on an Air France Caravelle to French Guyana,my uncle on the first model Airbus(A 300) to Martinique.

[@forstuffjust7735]

I mean AirFrance is the only airline so far which was unable to accept my cards to pay for changing flight dates so they just cancelled it all together. This combined with their website going access denied every 20 minutes

[@andresreyes4478]

Great video. As a customer and Travel Agent I have always had a very positive experience with AF/KL. I have flown AF Dreamliners on their three cabins and the service is always consistently good. Also their flights within Europe are always enjoyable (always a snack is included). In my opinion AF is not suffering a crisis identity like other carrier in Europe that charge legacy airline fares and provide los cost airlines service. I hope they will keep their service level in the upcoming years.

[@Guerry-3]

If you have had the experience, how much difference is there between flying Air France, Lufthansa, and British Airways? My curiosity stems from viewing the "Skytrax" ratings alone. Merry Christmas. As a side note, since you are a travel agent, here is a video not really related to this topic, yet might be interesting to you is on this relatively short video from Wendover Productions called, "The Economics of Airline Class": kzbin.info/www/bejne/eKulZquqfKymisU Enjoy!

[@jatterhog]

@@Guerry-3 I’ve flown all three. Would put AF first, BA second and LH third. And that is as a Star Alliance (SK) frequent flier lol

[@Guerry-3]

@@jatterhog Thank-you.

[@MBSteinNL]

FYI, it wouldn't surprise me if AF cuts down on it in the long run. The AF/KLM group is only profitable due to KLM, AF generally runs losses. Which is basically the root issue of the divide between the two in upper and lower management - AF is trying to pawn KLM's more profitable lines while pushing the responsibilities onto KLM. KLM on its own can't survive due to scale benefits, but neither can AF due to their financial incompetence.

[@PsDebug]

@@anewx because KLM profitability difference with AF is hugely relying on lower contry and airport taxes. And btw Air France is not losing money anymore, big changes were made a few years ago, sadly Covid didn't help

[@0Xenex0]

Been flying Air France for years and while Economy and Premium are ok tier the business class really is a step up compared to them, if you can pay the extra you definitely have to go with it, it is so much worth it, meals are very good, staff very friendly and the Sky priority is so clutch (especially at CDG where the lines are literally endless)

[@danhanson-tn3yu]

Air France dirty .. Griddy .. arrogant .. twice had bad bad experiance never ever agian.. Turkish airline much much nicer.. good hospitality

[@0Xenex0]

@@danhanson-tn3yu ok bg

[@necroplastful]

I remember doing Shanghai Paris in this class. It was ok at first, but for some reason the seats did not bend all the way through and had a little bit of leeway which was fairly annoying to be honest.

[@zarek7784]

Happy that you liked the trip with our dear Air France! And Yeah, CDG is just a massive maze, no matter what flight you take, long haul or domestic flight, it is a nightmare to find your gate and everything.

[@alanwilliams2284]

Sure but even worse is an airline using a new aircraft for the first time, first one off the production line lots of new equipment/systems. A'line very very keen to get the plane in the air so no training. At arrival a'port staff can't open any of the entry/exit doors and cabin crew also can't open any doors. Two hours later technician arrives from another city with special equipment/manual needed to open the doors. Full flight, more aware passengers giving cabin crew, purser and pilots who had come out of the cockpit serious abuse for their failure to open the doors, and abuse for the very dangerous situation - if any problem or forced landing it's imperative to get passengers out as quickly as possible. Meanwhile the naive purser is telling the passengers 'isn't it fun'.

[@lannes2068]

Never had a problem at CDG, don't understand why people are bitching that much on this Airport (even if I prefer Orly). To me the worst part is the connexion to Paris (if you don't uber), with crappy suburbs trains going through dark places. Thanks god in 2024 the express train will change this.

[@enguerrand6117]

Not a nightmare, its easy just follow the signs

[@Pierrot9315]

It’s actually pretty logical. What is god awful is to get to it by car, or public transport, even for a guy like me that literally grew up next to it and works here. The interior is pretty logical.

[@claude_1c74]

@@enguerrand6117 You r right !!! 😁 most of the folks don't look at the signs !

[@BensonNyasae]

I flew on a similar Air France Boeing 787-9 between CDG and Nairobi. I loved the experience. I'm definitely flying A.F in the future again.

[@sayyamzahid505]

Raul

[@fernandowang8030]

The best travel hack to get your whole row: if you know the plane capacity is not high, always the pick the middle seat, this way, people WILL avoid picking that row! Works 99% of the time. But if it is a full popular route, won’t work.

[@chucklesomeaviation]

haha literally never works with LHR-DXB or viseversa

[@secretmanPFD]

risky, because if the plane ends up being full you'll be stuck in the worst seat in the row

[@wishY2K]

@@chucklesomeaviation same with any routes to and from India

[@magnustan841]

Better yet, if you’re travelling in a pair and your plane has a blocks of 3 seats, pick the aisle and window seat, less likely someone would chose the middle seat unless the plane is full. Like US airlines tend to overbook flights, so this is not a good strategy if you’re flying with them.

[@jonathanhindson1594]

@@magnustan841 I always get revenge, I book the middle seat and the husband and wife - it always is - say Oh, we wanted to sit together. I say fine, I'll take the window seat or stay where I am. The bonus is you certainly won't have to make conversation with the twats who try this stunt

[@ericinzesky1077]

Thanks for this great video again, Josh ! I'm also a big fan of Air France's Embraers, which I took several times from CDG to Brest. Keep on with this fantastoc work ! 🙂

[@burningfuel8836]

Hop! Isn't really a budget airline, but more like what's KLM Cityhopper to KLM. An airline that served airports with lower demands with smaller planes. Thanks again for the review

[@patriciafuchs5970]

Meal looks good aside from small portion. The staff seems friendly and for economy it seemed comfortable. The short time between flights would worry me. Your second flight seemed very nice. If they work on cleaning the plane. I’d say it was a great experience!

[@julienmenachemoff4003]

Every time I flew with Air France the plane was really clean, I think it’s bc of the clean staff in Colombo and the flight before from the Maldives, after all, a plane is still a plane with their virus and bacteria

[@UnusSedLeo-w5l]

Great video. Love how you switch from classes and companies. "A smile is hard to give, certainly in Europe" is a very right observation. While we, Europeans, still live a better life (not per se happier) than people in other continents. Merry Christmas Josh!

[@stephengeorgemalcolm1975]

“Europeans, still live a better life than in other continents” Hahaha ..what have you been smoking? I want some! You obviously don’t travel much in the world much other than to isolated 3rd world shitholes (which western europe is also becoming.)

[@HelloOnepiece]

I think its part of our "better life" our workers have the right the be grumpy which is good compared the eery smiling mentality of customer is always right

[@markbantz9699]

@@HelloOnepiece duh!

[@imagdragon]

You think that Europeans live better life than other continents but you are just as wrong as you are. Asians live far better life than you think. I live in EU btw

[@HelloOnepiece]

@@imagdragon OK which Asia are you we talking about? I have been to 3 one so far, but I still prefer europe tough, ofc not everything is roses and candies here either and occasionally I miss asia

[@RealConstructor]

I always like it when I’m greeted with a smile and a well meant Hallo, Welcome or Good evening when entering the plane. And the same at leaving the plane. I think it’s important, even if it’s their job. And on short flights it is about two thirds of a passenger’s encounters with flight attendants. It’s a small gesture with high influence on me. It makes it more special if it is done in your native language if you were a long time away. It feels like the first step of coming home.

[@jonathanhindson1594]

So do I, do you know any airlines that offer it? AIRFRANCE (sic) certainly don't

[@TheRareVideosXL]

Glad to know you had amazing journeys on both flights. Great video as always. Keep it up.

[@avia994]

HOP is not the budget airline of Airfrance, Transavia is. HOP is just the regional airline like KLM citihopper or Lufthansa Citylink

[@JerremyvdH]

It said on the side "For AirFrance" and then the HOP logo. So the airline certainly is owned by AirFrance. And also, Transavia is a Dutch budget airline.

[@avia994]

@@JerremyvdH Dude, I said Hop is the regional airline of AirFrance, not the Budget one. Plus Transavia is from the AirFrance-KLM group so it's both dutch and french budget airline :)

[@Zelielz1]

@@avia994No, HOP is. Transavia is dutch. Yeah they all form a group, but you would never say that KLM is french…

[@marinaharris-du2lr]

I think your reviews are brilliant Josh. I work on check in for a ground handling company and I watch your videos all the time. Really helps me to be as helpful and knowledgeable as possible to the passengers about their destination and try my best to make their journey as stress free as possible. Many thanks. Keep up the good work 😊

[@nonesuchtofu]

So nice to see your newest review for x-mas! happy holidays!

[@rafaelhenck8169]

My experience with AF has been mostly positive on both short and long haul flights. Their issue is using CDG as main hub, an absolutely terrible airport that reflects the outdated, rude, and inneficient public service countries like France refuse to fix.

[@sebinamuwanga]

Filthy seats are common on aircraft that make stops and do not disembark all passengers. The cleaning staff do not get the opportunity to do a thorough job.

[@KoreaWandering]

As someone who has a pretty extreme fear of flying, these videos are fun and informative. I’m taking things one step at a time, thanks for all that you do!

[@BaMb1N079]

I myself am afraid of all the fuzz and buzz around the airport itself. As soon as I sit in the plane, I calm down and get comfi. It for example helps me watching videos of transit experiences I'm about to have as sort of a preparation for what to expect. Used to take some medication to work around the problem, didn't really help though. The only thing that really helps is preparation, routine and building confidence. Just as you are :-)

[@shivsankermondal]

dont drink soda and eat heavy food before boarding plane after boarding avoid looking down from window . When plane is climbing you will think its falling but its not, that part is still scary for me .

[@herceg6772]

If someone is afraid of flying, I wouldn’t use videos from AF to make me calm down. Just look how many accidents has happen involving AF

[@sofiacorreia206]

@@herceg6772 what’s AF? sorry, english isn’t my first language :)

[@herceg6772]

@@sofiacorreia206 Air Fr… guess the rest

[@paulgray5572]

Great review Josh, keep up the excellent and informative content. Wishing to a merry Christmas and happy travels in 2023.

[@Ashwin-zg7rt]

An economy class review for a change! Thanks Josh!

[@petearmstrong2778]

Over the last 12 months I get the impression, based on YT reviewers, that Air France is getting a better review than some other 'big' airlines. Guess different routes and locations may vary but overall that seems about right.

[@rouxanne-laure8938]

Because it is a good airline believe me I take their planes often

[@thelifeofweidi]

Coming home for Christmas. Frohe Weihnachten Josh. Viel Spass zu Hause

[@markbantz9699]

Flew once Chicago to Berlin thru CD in business class. Absolutely lovely head purser! They rebooked our flight from Paris to Berlin for us in flight. Couldn’t have asked for more!

[@seanh2286]

Another informative & enjoyable video. Thnk you for all your work during 2022. Hope you take a break& enjoy your Christmas, Josh!

[@astardustparade]

You have a cool job. I’d rather do what you do than what I do. Happy holidays mate!

[@paulmoulton4455]

The two best tools in the toolbox…Duct Tape and WD40. If it’s not supposed to moved but does…Duct Tape. If it is supposed to move but does not…WD40 :) Great video Josh.

[@sx02]

Air France offers a very good quality/price ratio. The reason why I really like this company are the unbeatable connections at CDG. It did happen to me to miss planes in some exotic places of the world and the best way for me to get back home was hoping into an AF flight to Paris and then connecting to another one from there. CDG is badly connected to Paris, but it is one of the best airports in the world in the terms of flights connectivity. There is a direct flight from there to almost any place in the world.

[@HelenRoberts-ze6nv]

I loved my two flights on AF long haul 10 years ago, hope to fly them again some day

[@jameswingad3212]

"Cheers, mate" love the Aussie interlude even in Paris!

[@d.t.5400]

I learned a few basic phrases in French for a long haul flight (LAX to CDG) and was treated like a King for 10hrs and 15min by the flight attendants. I loooove Air France 🥰

[@E59th]

Usually it's crew who go the extra mile in terms of customer service and learn a few words or sentences of the language of the passengers they're transporting. Just saying.

[@LeslieCheung1956]

​@@E59ththis is a very dumb comment, English is required for AF crew

[@E59th]

@@LeslieCheung1956 Hun, I work as an on board manager for a major airline. I know what's required of crew, including Air France. And if my crew treated passengers who speak our native language better than those who don't, they'll have some explaining to do. The challenge in this work is communicating with and providing excellent customer service to people you can't communicate with in words because they don't speak your language. Or even a word of English. Going the extra mile means that you, as a flight attendant, learn some words of the country you're flying to. To make passengers feel comfortable and a bit at home. To break the ice. Surprise them in a positive way. It seems like you have no idea what my reply was all about. Everybody in aviation speaks English. It's passengers who often don't. Our job as crew is to take extra steps into passengers' direction. Not the other way around.

[@LeslieCheung1956]

@@E59th "if my crew treated passengers who speak our native language better than those who don't" this didn't happen though. You're making shit up.

[@E59th]

@@LeslieCheung1956 Never have I said it did. Looks like you are the one making up stuff and putting words in other people's mouths. Do you know the meaning of the word 'if'? Apparently not. 'If' denotes a hypothetical situation. And it was in regard to someone else's comment (which apparently did happen) so if you lack understanding, don't get into a discussion you have trouble grasping.

[@guillaumedumont1559]

Great video ! Just one thing tho. 6:55 Air France Hop is not a budget airline, it’s just regional airline operation with smaller aircrafts (merger of 3 former regional airlines owned by AF).

[@Bobrogers99]

I'd call that a good flight. The cabin-cleaning crew is probably understaffed and underpaid, so in the limited time allowed them some rows may get just a casual wipe or get skipped.

[@willemlenteren1485]

Klm is much worser rude crew and rasists

[@flyguy9958]

As crew I would say that it's mainly important to keep watching the cleaners while they are cleaning. Had a flight yesterday from London Heathrow and the cleaners did not clean most of my tray tables. Decided to clean them myself, especially since first impression makes the flight so much easier. Luckily the ground staff we have at LHR is amazing and they helped me cleaning. :-)

[@Hannah-Kathrine01]

@@willemlenteren1485 how many times have you went with KLM because that is not my experience at all. in fact, I think it's one of the airlines with the best cabin crew. 🙂

[@willemlenteren1485]

Several times no it’s far from best crew

[@Hannah-Kathrine01]

@@willemlenteren1485 calling them racist is a wild accusation, you sure it's not your own attitude that made them seem rude to you? Dutch people take no shit, and are very direct which might come off as rude, doesn't mean they are though.

[@dylansaviationadventures]

Merry Christmas, Josh! Keep up the excellent work!

[@jamesseabolt5915]

Great review as always. Merry Christmas from southern California Josh! Looking forward to the new year and more of your video's. Be safe. Take care.

[@stevenheinz4768]

Lucky guy that transit in CDG was just so easy and no queue at immigration. I did it several times and experienced everything - from no queue to total chaotic immigration were I did not get my connecting flight, with a connection of 1:15h. I always would recommend to only book connection witj at least 2h to be safe- if you need to go through immigration. And, as always, gr8 Video...

[@jeffb1214]

Thanks for another great review Josh. Knowing how long (or, more accurately, how little) cleaning crews are allowed to clean the planes, it's not surprising that it wasn't fully clean but that does look worse than the average. Merry Christmas to you and yours.

[@caciliawhy5195]

I always take my own wipes with me just for that very reason

[@sarvaghshrianandh7658]

they are right in the middle of the spectrum

[@javar888]

They are horrible compared to what I’m use to .

[@leonidasthermopylae3378]

@@javar888 looks like you have not tried an American airline recently. They are the worst

[@javar888]

@@leonidasthermopylae3378 I have actually . I expect zero out of ten , when I get 2/10 service im extatic in their 'cattle cars ' . BUT , look at the service level of USA in general , its very bad and getting worse , much like Canada . I live overseas in SE Asia for business 1/2 the year , so im exposed to the airline culture their ... its really impeccable ! I was flying PAL recently - middle of the road for SE Asia companies . The women are bubbly , funny , good looking , and cant do enough for you . I even got a hand written "things to do list " from the Cabin Attendant from Cebu Pacific , during my down time in Manila City . Just cant beat the service and friendliness of the crew . Opposite of the state-run airline - French Air Canada .

[@Asoka-great]

@@javar888 😂

[@leonidasthermopylae3378]

@@javar888 I happen to travel extensively for my work and to take different airlines, American, Europeans and Asian for my work. I can assure you that Air France is far from being the worse. The worst are US airlines when it comes to customer service. I got the feeling sometime that I am eating at a high school canteen at a dive somewhere. Air France is actually ok if not better than other European. Airlines. Asian one being the best, but their operating cost are lower and they can afford to multiple staff.

[@lorijohnston4311]

Merry Christmas, Josh! I have found Air France to generally have good, solid food and a good, solid crew. Never flown Hop but seems to be a great product. Personally, I think CDG is the most confusing airport I've ever flown in and out of.

[@alexsbt]

I am curious why you think CDG is confusing. I'd love it if you could talk about it a bit !

[@clairedobson2240]

Great video Josh. Love how honest & balanced your reviews are. Happy Christmas Josh

[@spenym14]

Talking about the remote gate thing, I’ve done it only twice. Both on my first ever wide body flights on my trip this summer. The aircrafts were Delta A330-900 NEO only arriving and a United 777-200 with the GE-90’s only departing. The United flight I wasn’t excited we we’re departing through a bus gate until I saw those massive GE90s up close. They truly are a sight to behold

[@jonathanscott550]

This was a great review, Josh 😊

[@polycarpedorlean2876]

What ever anyone might say, Air France is just the best in Europe, the French touches are incredibly appreciated

[@garnray8568]

Air France has never been considered as "bad". Why this grotesque title ?

[@Clery75019]

Come on it's French! Everything French sucks. Those people are the most pathetic on earth. Once I told to some French employee "hey you moron come over here", and the guy answered me "sorry Sir but you shouldn't talk this way". Yeah! They were THAT rude! It's insane!

[@GALEAZZIJULIEN]

It’s the best airline ever !

[@AhmedMohammed-pg9si]

@@GALEAZZIJULIEN imao

[@berthebear_real]

Your economy food is not something you should be proud of

[@Didine-sb1fy]

😂😂😂​@@GALEAZZIJULIEN

[@SusanS777]

Great Xmas surprise… a Josh video with my breakfast. All the best to all here for 2023🎉

[@gutenmorgan2063]

I went on air france a bit ago, I had a wonderful experience! the service is so wonderful

[@dilegox]

I used Air France on my last trip to Europe last October. I'm from Colombia. And they were delightful. The food was delicious, the wifi was acceptable (even tho is not fast enough for working) , I didnt have any delays, and everything and everyone was really professional. I approve them.

[@mkrampits]

I flew Air France in May for the first time. I read some terrible reviews but I had a wonderful experience. They even provided a free shot of Cognac on the flight.

[@javar888]

Consider yourself VERY LUCKY.

[@marie-jomartail8025]

Niveau prestations à bord, je préfère de loin KLM.

[@frenchcountryball3138]

@@javar888 only for the free cognac, Air France is an insanely good airline

[@aurelienarnaud9665]

@@marie-jomartail8025 bah t’es au courant que KLM et af ont fait une alliance ?

[@marie-jomartail8025]

@@aurelienarnaud9665 Oui. C'est bien pour ça que je me permets de dire que, pour moi, KLM offre de meilleures prestations à bord.

[@andrewagner2035]

Greetings from Cape Town. Nice review.

[@isaacmacdonald6530]

Air France for me got 5 Stars because they handled a Delay really well for me in Minneapolis last year.

[@RK-oq3bx]

The Hop's embrear flight looks great and looks like a big private jet😀 Merry Christmas, Josh

[@andreasmarco6346]

Great review mate! I always enjoy your KZbin videos when I am having dinner. I love watching Airplane Stuff on KZbin while I eat ❤

[@aviationgaming1564]

You should do Lufthansa’s relatively new Frankfurt to St Louis flight. As someone who lived near St. Louis for many years that would be really cool to see.

[@RobinsVoyage]

I'm With you on requesting the back of the plane, Josh. I lucked out last March flying from Los Angeles to Tokyo. I couldn't believe when they closed the door and I had the whole row. Then Tokyo Manila-- almost Full flight.. And nobody in my row again! That was on a 777-300ER and 767 RESPECTIVELY on JAL.. I've never tried Air France or Hop. ...but I love your flight vlogs when you're happy. Merry Christmas

[@Guerry-3]

On a flight from Atlanta to Frankfurt, our aircraft was filling up, when a rather attractive lady was going to sit in my aisle seat (I was at the window). I asked her if she snored when she slept, and that was the end of it. She moved, and I was the only passenger in economy to have all 3 seats to myself. Merry Christmas.

[@fphenix]

I always enjoyed my flights with Air France (within Europe or across the Atlantic when I lived in the US. I also flew Continental quite a bit). What saddens me comes from a discussion I had with an American passenger in Newark airport (back in 2001!). He was going to Paris with his wife for a vacation, and although he loved his experience with Air France 15 years before that, this time they decided not to fly Air France because they were worried about a strike taking place. Let me add it was a period with no particular risk on that matter, but still, just based on that bad reputation, they chose another company.

[@manuelcaballero2064]

They broke 2 of my 3 suitcases going to Paris and 1 of the new ones coming back to Houston. What an airline!

[@helenamondragon8817]

As a flight attendant, on a transition flight like that the cleaning staff has to clean extremely quick, with passengers and crew on the plane. Also it’s a flight back to base where it will be cleaned mire thoroughly so it’s not suprising, you can’t really blame the company for that

[@truly_puravida]

Free row *trick* only works on non busy flights. From the east coast of the US, cant recall the kast time i boarded a flight that wasnt full

[@estian1]

Flew Air France earlier this month in Business and Economy on the 777 and the seats were some of the hardest i ever sat on, went looking for extra pillows to sit on for the economy seat

[@JeanClaudeCOCO]

I flew on the 777-200 transatlantic flight. The we most uncomfortable flight in economy. The seats are like rock. The plane panels had duck tape covering them. It was an awful flight. Crew was ok, nothing more or less.

[@NerdX151]

Air France and KLM seem to love their ironing board seats.

[@Aubme93]

On time, edible food, drinks, entertainment, workers smiled, uneventful, decent price, open row = overall better than average I would say - thanks for the video!

[@555125kevin]

🧢

[@jasongarufi8187]

Hi Josh thanks for all your vlogs this year, hope you have a merry Christmas and Happy New Year. Looking forward to watching more of your videos in 2023.

[@onsvirjousuid-afrika]

Well josh have a merry Christmas love your videos

[@marialaukova2139]

we flew with Air France to Cuba and it was great, professional approach, great food and drink - drink as much as you really want.

[@stuartlee6622]

What were you going to Cuba for????

[@ssooffiiaaa]

Hi! 🥰 Can you someday try and review EasyJet? 🧡 I love EasyJet❣️

[@joeyontheblock]

I love your videos Josh, you are such a decent soul, happy holidays 😃

[@mickeul16]

As surprising (or not), the worst reviews of Air Franc often come from French travelers. Me not, I flew several to Santo Domingo, and always nice, the same flight experience you got Better, this year they facilitated me my life,because we came from train, we were short, I came at check in just just in time ,and as I have a baby and they gave us the priority for customs, security check and and boarding to their 777-200. About food, you can choose in advance what you need (for me I ordered a low salt meal and it was delicious)Air France and Roissy does not deserve the bad reputation they have, I find the airport clear to find gate, they have an app that give it in anticipation also you can plan the travel in airport more efficiently with no worries (maybe what helped me, it was not my first time in Roissy so I know the terminal 2 paths to follow to go to my flight gate, it was easy for me)

[@CallieMasters5000]

Shout out to the lady on the left at 10:03. She seems very happy to be in this video.

[@kevanhubbard9673]

They,Air France,are ok.I flew all the way from Paris to Hong Kong with them and I'd say no worse or no better than any of the other big companies.

[@kashafbaig3734]

I really want to try air france i have been to qatar and etihad and PIA i would say they are all the best so far

[@shanegermany5803]

Nice review, I generally say how good an airline is how good their economy product is, as most people don't fly business and so their image is based off this. Had to change flights once before at CDG from transatlantic to European and yes CDG is a maze in connecting flights. Being proactive,showing a smile is hardly difficult and travellers appreciate that warmth, hospitality shown to them.

[@ahkeen]

Thanks for the review! Merry Christmas 🎄 and safe flying.

[@wolly4u]

I had a very different experience with Air France. It was last year during the strict Covid restrictions. When boarding I realized that the plane was filling with more and more people and finally EVERY seat was occupied. NO DISTANCING! In addition the seats are so close together that I had problems to sit properly. I’m a normal person (1.76 m high). The food was also not as good compared to other airlines I was traveling. All in all it was a bad experience and I will not travel with anymore.

[@gabyu]

Covid was really tense to both passengers and airlines. I feel lucky had the chance not to fly during this period. Did you fly from/to China? Even worse.

[@mik7652]

I flew Air France from Toronto to Cape Town round trip and I can say it’s one of the best experiences I’ve had flying

[@jc31502]

I tried Sfo-CDG in economy and business in the past. Business is good in every ways . I don’t expect too much in economy but food in economy needs improve.

[@KundaSandy2010]

Just two days back, I had a connecting flight at CDG. I could find my way out and had to ask two staffs to find my way. Directions should have been better. No other major airport in the world have this problem. Also, I had to take a train to go from one section of the terminal to another within the same terminal. Plus, had to go through security. Terrible experience. Only thing I liked was that the gates had enough sitting and lot of natural light.

[@jerryhorn4697]

December 2023: I flew Air France economy class round-trip flights between Boston and Paris. This was my first experience with Air France --- and I loved it! Comfortable seats, edible food, courteous crew: all of these are improvements over any crappy American-based airlines!

[@HKKRAMER]

Hi Josh, love your videos and your perspective. Always a great way to relax after a hard day.

[@4700_Dk]

Air France is awful, I fly across the pond several times a year and I’m based in Copenhagen. CDG is a nightmare and must be avoided at all costs, I had a 4 hour layover and still barely made it. The food and service sucks. 🤷🏼 IMHO

[@mickboakes7023]

Great Josh. Have a lovely Christmas. All the best. Mick🎄🎄🇬🇧

[@angelotatar8487]

Very good video. I have a flight suggestions for you, try to fly with Tarom because a lot of people have differents oopinions this airline

[@travellinman382]

I’ve never experienced any bad service on AF…been flying with them for several years.

[@javar888]

They are a state run airline with service to match. I’ve flown them at least 30+ times . Crews are lazy , food so-so , plane is usually filthy, the pilots and FO are usually entitled and under skilled… especially ILS protocols and hold patterns ( entry and altitude adherence) .

[@leroiarouf1142]

@@javar888 wtf air france one of the best airline

[@aurelienarnaud9665]

@@leroiarouf1142 il a craqué le frérot dire que aïe France a des avions de plus de 50ans 🤣

[@xprs1257]

I travelled from Newcastle to Tokyo , Japan via Paris with Air France with my Son back in 2019. Best airline ever. Flew in economy and we were so well looked after by the cabin crew. They were great. Kept us hydrated and fed. I even received a complimentary glass of champagne upon departure. I’ll never forget that trip.

[@peetno1]

Merry Xmas man best Airvlogs on KZbin!

[@Jdr1053]

I've flown Air France, quite a bit up to around a decade ago. Always had a great exprience back then. Would love to give them a try again soon !

[@holidayreport]

Hey Josh, good video. But Hop! Isn’t our budget airline but our regional offshoot :)

[@jean-christophematter1004]

Dear Josh, Please try to fly in Africa with AF, not the Fancy destinations, but Yaoundé ,Bangui, Ouagadougou, Accra, Douala... on the very very old 330-200......And you will see how AF treat their PAX! AF start to be a "no go" for some expats, who rather prefer to do some extra flight hours than flying on AF! On the top of that, I am not speaking about the exorbitant business class fares on the above mentioned destinations (and I will not make any comments about the transfer in Paris..... What a shame!)

[@benjaminlamey3591]

I have never had a bad experience with an air france crew. thanks for the tip of the last rows, Will use it next time.

[@ludwig_iv]

Question: if the plane is dirty is that the airline’s fault, or is that the fault of poor ground cleaning crews at the airport?

[@isegard2957]

It's the fault of the cleaning crews at the airport. But in the case of the video the plane only stop there to deposit some passengers and take new ones thne fly off again. The cleaning crews didn't have time to throughtly clean everything with such short time

[@bankerdave888]

I flew on Air France A380 in 2018 from CDG to LAX. Their service was surprising good and professional, unlike many in Paris.

[@claudep17]

Hi Josh Totally agree with you , in Europe the 3 Best Airline : Air France, Virgin and Austrian 😀👍

[@Jean.P.Cartier]

7:45 not a juice is yoghurt drink from Thailand funny is served on a Air france flight from maldives/Colombo to Paris😂😂😂

[@reverendbarker650]

It was crap when we flew on it in 1981, all announcements in French, we flew for around 10 hours with no food, apparently they had left sandwiches on a trolley, but they announced it in French only. Concierge in transit lounge disappeared , the guy in their bureau de change gave us the finger when we tried to change dollars into francs.

[@DavidGTravels]

Interesting to see another economy review - just posted a more recent one and it's interesting to compare how they were when you did this review to now. But did you not have time to visit the lounge? The CDG AF lounge can really improve your experience.

[@belugast]

Nice vlog.😁 Air France also have 15x A330s in longhaul fleets for your info.😉 Merry Christmas and keep the vlogs coming in 2023.

[@julienporisse9902]

I have flown Air France about 100x to and back from Paris-São Paulo-Paris since the mid 1990’s. In 1992 it was on Varig MD11 and the flights were okay in economy class. Varig folded and Air France took over the route completely. I eventually went business class from around 2000 onwards. Each 10 flights there would be severe turbulence over the equator towards the north tip of Brazil (Natal/Recife)… on two flights leaving Brazil just after clearing the northern coastline the turbulence was very severe and I was pretty scared. I prayed like a demented monk. A few months later the AF447 crashed into the Atlantic and all 228 crew and passengers were killed. There was a few trips when the pilot(s) would just go full speed into a large turbulence and the place rocked up and down and even nose dived and was blown to the side with passengers screaming in terror. After the crash… it seems that there was much more caution and better planes on the route. I never again experienced these turbulences, although each trip has a little wobble at the exact spot which is about 30 minutes after leaving land on the way to the equator. The quality is excellent. The staff are much better, a few years ago there was a cabin crew member literally shouting at passengers SIT DOWN .

[@downundarob]

11:15 - do you find the overhead bins to be too small on the E190? the crew normally ask you to load carry on wheels in, but no bag will fit if you try that.

[@akeeldberg5218]

Something I don't understand is why you want to sit at the far back of the plane. I always try to get a seat in front of the wings because it's less noisy. No other reason.

[@CalmaxFilm]

I flew on the A330 between Rio and Paris in 2009 and it was great

[@Lhb777]

For me is Air France a good airline I flying from Frankfurt to Toronto via Paris Air France has good service the space in the 777-200 was ok the food was ok too

[@besttech3216]

Any Air line, is different between short and long distance. And there is a difference between destinations. Air France for exemple from France to Africa, is not Air France fron France to Singapoor or to Germany.

[@frenchcountryball3138]

i travel on airfrance between 4 and 6 times on airfrance going in and out of africa all my life. Experience always been as good as flight toward the US or within europe

[@besttech3216]

@@frenchcountryball3138 Not the experience I had: 1- less smiles 2- the terminal was just for africans (weird feeling), and it had a feeling of a basement. 3- I have no idea what spray they were using before we were in the plane (felt like rude).

[@frenchcountryball3138]

@@besttech3216 how many flights did you take ? 2 or 3 times i got less nice staff too. Moreover regarding the terminal its normal, its smaller then the other operated by airfrance and fits its size of operations for Africa. It generally help for organization. They also seperate European flights, Eastward and Westward flights (americas & asia/oceania basically) using the two other operated terminals.

[@stewartgrant7724]

Great Video Josh so time for rest now Merry Christmas & Happy New Year

[@ralphe5842]

I remember in 07 Air France was the best service I’d ever experienced free champagne a open self-service bar good food service was professional (maybe not so warm but well it’s French) and the plane was very clean sorry it’s slipped a bit

[@Spido68_the_spectator]

Well, the airline nearly went bankrupt not long ago (probably twice since you've flown it). It's slowly recovering after heavy concenssion were done from... about everyone really.