Issues with the Harley-Davidson Pan America

[@t-dawgl8338]

Hey guys I've just had an experience and thought I might share to help someone who is considering buying a Harley. I recently bought a Pan American at Barnes Harley. I have had nothing but problems with the bike. From the starter clutch dying, to the screen randomly turning off, to error codes non stop, to the bike leaving me stranded. When I approached Barnes Harley to see if they could help their proposed solution was to get rid of the bike at a loss. It is not their problem they don't make the bike just sell them. Ergo too bad you got stuck with a lemon. Then they pretended that they've never heard of these issues. Meanwhile, I took it to another dealer and was told that these issues are quite common, and some fixes are available but they won't just do a recall you have to prove that the problem exists. After owning a few Harleys this is not what I would expect being a long time customer and all. So please if you are considering buying a Harley Davidson, specifically a Pan America DON'T! Read the forums regarding these issues and google them you will see they are very common and NEVER deal with a dealership like Barnes who not only won't try to assist but flat out tells you too bad now you're stuck with our crap. If anyone wants to see the texts and the issues I have videos and pictures of everything. Learn from my misfortune and feel free to contact me for proof. Don't buy Harley and never deal with Barnes dealers. I know there are some die hard Harley fans heck I was one of them but this is the help I got so far and sadly you'll never know how a company will treat it's loyal customer but just make sure you know what you're getting into. Your hard earned money should be giving you headaches and definitely should piss you off. Just my 2 cents.

[@glennd3618]

Excellent honest review, so sorry you are having to deal with all these issues. No one should have to pay this kind of money and deal with all this mind numbing ridiculous BS.. I did test drive this machine and liked the ride so can understand the attraction, but based in large part on comments like yours I decided to pass and go with a competitor, maybe revisit this consideration a few years from now. Thank you for taking the time to share your experience!! Very helpful, and for sure ... wont be buying my next bike from the dealer mentioned above!!##!

[@wrongthinker350]

I live in western Canada which dealership were you dealing with?

[@jean-paullanoue7525]

Just leave it on , put a hose clamp around it on the broken side, or both sides and keep riding it until your part comes in, and get a power booster pack for a jump start they need lot of juice to start, so does my KTM 1290. I may try a lithium battery

[@jasonvala9239]

My fix is to hit start button as soon as you turn power on. The longer you wait for the screen the more hesitation you get. Try that. It worked for me. Fires right up.

[@johnhughes7524]

I've put around 2500 miles on my Pan Am, switch between 2021 Road Glide and the Dirt Glide. It does use a lot of battery and when the battery drains down it will throw codes. Cold weather below 34 will make it throw codes as well but still runs great. Once the battery back up to full charge and the riding temp gets above 40 codes are gone.

[@cluelesswonderer7898]

Yep that's the way mine started out and then pretty soon I had to put a new starter in it

[@timh6115]

I only have 1400 miles. Almost 3 years had it. But since day one had the whirring on start up. Of course Pocono mtn HD is playing dumb. Luckily I have a 2p rgs so not only bike. Love bike when it runs.

[@DanielSawn]

Wearing a Lake George hoodie, that’s where I grew up, born and raised in Washington/Warren County! Met my wife working summer job at The Great Escape 😎 NY REPRESENT!

[@morgankeyon4532]

Hi Dan can we be friends

[@oneanddonetzone3673]

I just got done calculating payments and trading options on those thank you guys I think I’m gonna keep my triumph for a little longer. Never had a code issue lol

[@scootinflh]

Picked my Pan American in June and have 9000 miles and really have had no problems.

[@elijahgutierrez5739]

The heat shield didnt fall off? Never had issues starting? I had to flash my ECU also.

[@scootinflh]

@@elijahgutierrez5739 I now have 20000 and the only problem I've had has been fuel pump noise and some software issues. So far so good .

[@ToyodaJake]

I actually enjoy listening to you guys talk, chilling in the garage in lawn chairs. Other people try to hard to be way to enthusiastic and a comedian.

[@Marvelkid87]

Organic is the modo 👍🏽

[@rsanchez6832]

Here thinking about Jerry's code issue. From my experience when a computer doesn't get the voltage that it asks for they start sending error codes. I guess a dying battery will give volts that would simulate errors from sensors. I know with these escalators when the Drive doesn't get certain voltage shit throws random errors at me.

[@HansWurst-iq9xe]

After a long period, when we Harley drivers spend our time with posing, cleaning & washing the bike, and getting the fat elephant around the curve and making other people angry & ill cause the noise of our pipes - after all that stress, we now earn: FUN to Ride! Welcome to the Pan Am! Greets from Germany 🇩🇪👋👋👋

[@aguimoto5648]

So far had: Battery replaced, Engine hardness, Not sure if am saying it right the CVV Sensor replaced which is located over cam cover, also both front Forks replaced, and waiting on my bike to be pick up to have the start switch to be replaced witch is sticking, and reset check engine light and all the bloody codes this bike gives. received bike in June 10, with approx 7k on it. I guess am lucky my heat shield has not broken off lol.

[@cluelesswonderer7898]

The starting problem is you need a new starter been there done that also new fuel pump and a new clutch all before I have 9000 miles on the bike

[@franktaylor7978]

The heat shield problem is real. I heat wrapped my header and it helped. Still waiting on the new header pipe.

[@vernegibb621]

You need to do a video pon what parts the aftermarket has out.

[@bigboy13a]

Let’s talk about the sleep act in New York and how that effects Harley owners

[@travelinben1966]

I like it. Hopefully, they’ve gotten all the bugs out of it for the 2022 production run.

[@oneanddonetzone3673]

I do disagree with the comment that it’s a new bike there’s always going to be a little problems well I have one word for you Honda

[@rmspeedy1775]

I got mine in August of 2021 with only 800 miles on it. My rear break is making noise when I break at slow speeds, the rear break lever pushes my foot up. It's going back to the dealer next week.

[@donaldlee1427]

I test rode one and while it was fun to ride it was really shaky! I decided to go with the BMW 1250 GSA for and adventure motorcycle, its way better!

[@oldhead_]

I agree w the comments here..you two should just do all the content together..chemistry between y’all is very laid back and real..second point, love that the coolest white guy you know,Jerry, endorses the Dirt glide whole heartedly. I’ll wait for the gen 2 so these issues will be worked out but I will have a Dirt Glide!

[@nevillegreg1]

What happened to the HD BS about testing their products over hundred of 000s of miles?? Surely the heat shield tab would have broken during such testing? What are the things that make you favour the Roadglide over your LRs?

[@DefZen343]

prototypes and mass production will always have discrepancies in quality, im pretty sure those headers are out sourced to other companies and their quality might be different from the prototypes tested or different in quality from batch to batch. Every complex machine out there has these type of problems and recalls are usually issued 👀

[@URBANAMERICANTAC]

I’m not surprised that a first year product (especially a ground up) is having issues. They’ll be worked out.

[@timh6115]

Yea but not for us 21 owners. Yes as each model year has come out. But us 21 owners get we haven't had anyone with issues in our dealership.

[@robbyclark6915]

I love the way he answers! Do think this is one of your favorite bikes of all time? “Yeah.” Without any hesitation whatsoever and then looks right at the camera, “yeah.” Even after the problems and the back orders and quirks of the bike, it’s a no hesitation “yeah.” One of his favorite bikes ever. It’s the best looking ADV bike IMO. It looks tough. Ready for business. It’s unmistakably a Harley Davidson.

[@morgankeyon4532]

Hi Robby can we be friends

[@fascinatingfambam4984]

Second: cable for throttle heated grip has shorted out do to short cable and sharp angle bend.

[@ragemoto9640]

I have a 2022 PA special with 4700 miles on it and my transmission just gave out, 4th 5th and 6th gear gone, shifter would get stuck between gears and than pop back in and I mean a loud pop

[@aucklandsadventures]

Nobody is shocked about the quality of anything built in 2020 or 2021, when nobody really wants to work and it’s a new model? Right?

[@fascinatingfambam4984]

My whole heat shield fell off along with the tabs.

[@bartlawhorn2762]

Codes, Heat Shield, and two Fuel Pumps in 30,000 miles.

[@onlyhereonce7290]

Let's be honest. It's a new design. There will be bugs to get through. It will be fine.

[@timh6115]

Yea that's fine for the new model years. But the original 21 owners such as I are getting screwed. So that's such B's to say.

[@13_Cowboy]

Love this bike. 😍 Just waiting on the 2022 models.

[@elijahgutierrez5739]

That happened to me around 2500 miles...just wrapped the pipe, it actually looks way better without the factory heat shield.

[@seniorp9444]

What company is designing a replacement heat shield?

[@ANONYMOUSBIKERUSA]

great info! just once..... ride it in the snow lmao famous last words 🤣🤣🤣

[@arthurb8631]

Have you ridden a GS yet?

[@josephmirigliano8728]

Happy holidays to you and your family well and safe and enjoy

[@MRGS48]

So he is going to spend more money for the unfinished bike?? C’mon guys enough with Harleys ways of making us spend more money to get the bike properly running

[@dominicksciorilli3250]

You guys are real and I like it.

[@ausforce1]

The world told you harlwy couldn't build a reliable adventure bike...the world was correct. HD still can't make bikes that don't break.

[@shekharmoona544]

Good looking bike for some reason it reminds me of cyberpunk.

[@HudsonMoto]

Jerry you sold me I'm getting a Pan America! Haha good video guys

[@distancejunkiemonkey4491]

Harley is building things the way Harley has always built things. There’s always something wrong with them. The difference is that it’s a value-based customer culture now not a brand-based customer culture. It used to be guys and buy a Harley simply because it’s a Harley and go fuck the world I’m riding a Harley no matter what. And now it’s like hospital a lot of money on this thing I shouldn’t be having all these weird problems with it. That goes for my 2019 ultra limited with the M8 motor that something itself at least a half a dozen times has leaked fluid from the transmission to the primary drive to the point there’s no gray area left when you’re riding etc.. They best get their act together or just go away. And they’re too expensive and parts to own out of warranty and besides that who wants to be working on something all the time? I do my own 5000 mile services I like being involved with the bike but I don’t want to have to fix it all the time

[@SYOTOS86]

Awesome bike.. yea Harley will surely get all that sorted in time🤜💥🤛

[@timh6115]

Bullshit. Yea got it sorted for the new bikes. But us original 21 owners are getting screwed by dealers acting dumb that they haven't heard of the issues

[@semperfipar1299]

Heat tape? Exhaust tape? Codes with battery running dead is normal for any computer controlled bike.

[@ElectraWillem]

It's a fake Harley Davidson, so I'am not surprised.

[@williamrae9954]

Get the cat removed,lower the heat,before wasting cash on a can...pointless

[@MRGS48]

Behooold the bike that’s cheaper🤣🤣 than the GS1250 and more capable🤣🤣🤣🤣 trade it in get a BMW… lol just kidding sh..happens

[@joannesilva3706]

Love your videos especially with the coolest white guy u know lol but that pan America ain’t gonna last 💰💰💰💰💰💰

[@ontheothersideoftheroad]

Is anyone surprised HD high priced bikes and small dumb shit happening.

[@rafaelcavalli5837]

the panam for its first year is the range of pricing of a basic gs, multistrada and tiger, the standard version is even cheaper. it's totally fine

[@ontheothersideoftheroad]

@@rafaelcavalli5837 What is fine to you? that you have little things that take your time off the road so you can spend waiting at the dealership sorry I won't except your comment I had my good share of such crap from a multi billion dollar company selling almost to the point inferior bikes. I've owned 5 HD bikes and all had something wrong this is not expectable when I am paying top dollar. Currently on a 15 Ultra Limited.

[@evil_musclemuscled3814]

Run it against a Polaris Challenger