ITIL® 4: Key Concepts and Building Blocks of ITIL (eLearning 3/25)

[Lesson 3 of 25, full course available at Mplaza.training ]
This video is part of the ITIL® 4 Foundation eLearning Course, by Ivor Macfarlane (co-author of ITIL®). ITIL® is the most popular guide for IT Service Management. Foundation is the first level of certification in ITIL®. After you become certified, you have the option to proceed to the Practitioner, Intermediate, Expert, and Master levels. Most people who are certified in ITIL® find the Foundation certificate sufficient for their goals.
Full ITIL® 4 Foundation eLearning Course
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The entire course is available at Mplaza.training. The course offers everything you need to learn ITIL® 4 and prepare for the ITIL® Foundation exam. The whole course includes 25 lessons, which is equivalent to a 2-day classroom course. It contains a sample exam, multiple quizzes, and access to the trainer. You can watch the first 30% (11 of the 25 videos) for free on this channel.
Useful links:
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Full eLearning course: mplaza.trainin...
Exam simulator: mplaza.trainin...
Official exam: mplaza.trainin...
IP
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ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP® and MoV® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

[@yanniksalander9211]

wonderful presentation...very well paced video..Many new thougts about Services formed in my head. Bravo!

[@geraldfernandomini3283]

Thank you Sir, great explanation very helpful

[@leximusmaximus4593]

Great video, clear understanding of the value concept.

[@troytennant3416]

Great for revision. Thank you.

[@matthewkinsley2696]

This is great. Thank you for offering this series of videos. Big help!!!

[@ayeshamohammed3711]

cool thank you

[@salmanaqvi9388]

Very nice great training simple yet affective.

[@mohammedshiyaspoovadan8399]

Thank you sir.

[@CubanChi]

Great videos. Keep it up!

[@McGrzyb89]

Should slide at 8:20 have "Service Relationship - a cooperation between a service provider and service consumer" or customer?

[@Mortiisterror]

Thank you, sir!

[@moebenlamen7845]

Thank you sir

[@datdeejay6578]

👍🔥🙌

[@CorahmMntambo]

The 👌

[@emman8953]

Please get to the point earlier in the video and cut off the fluff. The first two videos were fluff.

[@alisterstalin9845]

not really, they were useful for someone with 0 base knowledge ...