ITIL® 4: Service Value System (eLearning 7/25)

[@thehaymaker3660]

This guy explains ITIL better than the trainer my company paid over a grand for.

[@lloydconnors9722]

100% The experience and with it confidence comes across so well.

[@mattved_com]

Maybe because he is one of the authors :D Sais in the description.

[@glowwithjade6377]

He is blessed with the gift to explain this information to us with a deep insight, and understanding. You are truly a blessing !!!

[@marlonlim570]

it is complicated to look at.... not after you discussed it.. thank you

[@Recreational420]

I wish this man was my grandpa lol total newbie to anything IT but this series has been easy to understand

[@edselgreaves6503]

Hey I am new to IT too, and this is my first attempt to get in after spending the past 10 years in Accounting / Finance. Hope you managed to make a career out of this!

[@zackone6829]

Truly amazing, just signed up for a course, thank you Sir

[@Aky3de3-y]

Wish I could afford this course He’s such a good teacher

[@Nkechinyerenwa]

Background music though. Great teaching ,well explained.

[@jose.albuquerque]

🎯 Key points for quick navigation: 00:19 *🧩 The ITIL service value system describes inputs, elements, and outputs as a system.* 02:23 *💡 The service value system is designed for flexibility, discouraging siloed working, and accommodating different frameworks and backgrounds.* 03:21 *🌱 Opportunities and demand form the basis for creating value in the service value system, leading to multiple types of value for different stakeholders.* 06:14 *🔍 Guiding principles are essential tools that are universal, durable, and provide simple, sensible rules for organizations.* 09:39 *🏉 Good governance in the service value system is about helping people follow rules and do the right things rather than blaming them for mistakes.* 10:19 *🔄 The service value chain outlines connecting activities within an organization to deliver value realization from opportunities to value.* 11:26 *🛠️ Practices in the service value system, like incident management and problem management, are hands-on tools for shaping value.* 12:10 *🔁 Continual improvement in the service value system is a recurring activity involving everyone in the organization to enhance all aspects continuously.* Made with HARPA AIem

[@carolyn60297]

Thankyou

[@tanvikamboj6714]

So simple and practical

[@frankturley5202]

Yes, Ivor makes it simple

[@stringsaction]

Back ground music is so annoying and disturbing. Try to increase the speed of explanation.

[@tonys3572]

Is there a need for back ground music. It's so annoying and irritating. Your presentation is excellent.

[@leximusmaximus4593]

You're given eleven lessons for free and you still find something to complain about?

[@nithyasrinivasan8077]

@@leximusmaximus4593 I think Tony has a point. the content and the way instructor is explaining is great. No doubt about that. But that background music is disturbing for some people.

[@amoprince4353]

The background sound for me is rather refreshing and relaxin.

[@Aky3de3-y]

it’s not for some of us