Delayed from Newark to Norway with United Airlines

[@fleishum]

I really commend you Jeb for trying to see the impacts of travel delays from the perspective of airport personnel and airline crews. Your patience and empathy are admirable.

[@RobertBitzer]

"I was hangry"...."no you weren't, darling!". That was a classic moment... You guys are a good traveling team.

[@dhampir15]

That moment really made me smile!

[@corayye4099]

I really love you. You’re so kind and understanding. So many aviation channels are mean and heavily critical, taking their smallest frustrations out on crew.

[@jarrettwright3703]

That is always my thought about Jeb’s reviews. Many other aviation vloggers have a very mean spirited, ‘aha! Gotcha’ approach to their travel reviews, Jeb tells it like it is without the unnecessary shaming of the hardworking employees for whom all circumstances, negative or not, are not within their control.

[@Sanyu-Tumusiime]

pete buttigieg messed up our transporation here in the US

[@margueritag.1993]

@@Sanyu-Tumusiime 1 m

[@avioncamper]

@@Sanyu-Tumusiime It was messed up long before he came to town. Something called covid and employees quitting in droves, now the airlines are ramping up without enough staff esp. pilots..

[@Sanyu-Tumusiime]

@@avioncamper nah it's definitely pete buttigieg he's the one that messed it up. it was fine until he came into power. I don't think it is COVID cuz we gave $40 billion to airline industries so they shouldn't have fired the pilots. makes no sense why there is a shortage.

[@YYZatcboy]

I'm a retired flight dispatcher from a major Canadian airline. I wish we had gotten to have you come visit our ops centre. Thank you for always being so kind and generous and understanding with the airline staff. They always do the best they can to try to make the operation run smoothly.

[@RishaanC]

@@alunesh12345 im not christian

[@ChrisS-ln1jq]

I had an experience with a delay just last Saturday. I was trying to get to BOS from SLC, connecting through AUS. The AUS flight out of SLC was delayed due to a pilot shortage. This was going to cause us to miss our connecting flight. Luckily, our amazing gate agent was able to rebook us on a direct flight to BOS leaving only a few hours later. We had no issues getting seats together for 3 of us, due to a second amazing gate agent. I should note, this was on Delta; they have caught a lot of negative publicity lately. However, I am a returning customer of theirs, and will absolutely continue to be after this experience. 5 stars!

[@auggith]

i have to say, i’m truly impressed and grateful for your understanding and compassion with the delays and other related issues. i see so many news articles about how “horrible and unacceptable” the current delays, baggage issues etc are and i can’t help but feel disappointed at how little compassion and understanding these news outlets have for the immense overload and struggle faced by airline and airport staff currently. your good attitude, compassion and understanding is so refreshing. thank you jeb 💙

[@keithlivingstone2525]

My wife, who’s also a Suzanne, was in Bergen (as part of a Norwegian cruise) a few weeks ago. One of her favourite places. Has been to Greenland since and is now heading to Lithuania (she’s an art tutor on cruise ships).

[@barrydonelan4284]

Great video showing the realities of what us travelers are facing this Summer. Your positive attitude is a necessity and thank you for acknowledging airline staff working so hard for us this Summer. Jeb you nailed yet again.

[@scottmulrooney8483]

Besides one takeoff and one landing the best part of the video was Jeb showcasing his inner kid leaning on the windowsill. The only thing missing was a tremendous sigh! Thanks for the great video guys!

[@majensen70]

You guys are a hoot! Perfectly matched and just enough gentle edginess/teasing to make for a long lasting marriage. Kudos for making the videos fun, enjoyable and informative.

[@badgerattoadhall]

Love the 757!!!!

[@itsnotme07]

So when does Suzanne get her own score? SuzanneScore? Bummer on the delay, even more so when you know where the plane is exactly. Love the "be nice" attitude....and now more than ever that is needed with any kind of trip!

[@michaelreynolds3592]

You guys might have had a 2+ hour delay... but that captain gave you some of the best take off footage as payback. Beautiful when cities are lit up like that.

[@azitula]

I am an UA ramper out in PHX. Appreciate the 💕💕💕. Love your videos.

[@jonathanmartens8332]

You know delayes tend to happen now days unfortunately. I’m glad you and Suzanne were able to make your trip. Some people don’t have that choice because some do get canceled even. All you need this summer is a lot of patience and gratefulness because the people that work on the ground work their hardest to make us safe and on time. Thanks for being a great creator jeb. I’m glad to be able to watch your videos :)

[@robinps52]

I travel to Bergen, Norway fairly frequently from JFK & didn’t know that United has a direct flight from Newark. I traveled to Bergen on “DeltaDeltaDelta” (😄) w/a connection on KLM in June that was hassle-free, thank heavens. Jeb & Suzanne, you really do pack the patience when you travel, even when you’re hangry. Now I can’t wait to see the trip thru Norway!

[@brianblood9691]

I think it’s a newer route for United that’s recently come up.

[@TheLewistownTrainspotter8102]

United just introduced the service on May 20.

[@gunvaldsandhaland7757]

Good job,Welcome to Norway and the Beatiful Bergen

[@_w_w_]

Suzanne is like "United, United, United..." and then bam, delayed! This bring back memories of why I went "Delta, Delta, Delta..." I lost count of business meetings I had to cancel or reschedule because of United.

[@_w_w_]

@@johnp139 Some of the delays are multidays! If someone rarely travel, sure, pad an extra day or two, but if your job require you to go from point A to B to C and so on bang on time, how do you pad? United is not a reliable carrier for critical business travelers.

[@ebereogbuka2844]

Hello Jeb, hopefully I get to work your next departure from Newark when next you fly. Thank you so much for appreciating all United (Ewr) employees. United (Ewr) Customer service Agent ☺️

[@michaelminnick2516]

This flight deserves bonus points for being part of United’s route network at all. We just took the flight a week after you did. We had similar delays. But it was so nice getting off at our final destination and gathering our bags (that all made it) vs worrying about tight connections and lost bags in Amsterdam or Stockholm, etc.

[@andrewharvell1920]

Love the content, empathy and patience from your content, Jeb. Travel is no easy task right now, especially internationally! Would love to see some content with Southwest Airlines soon.

[@cwg73160]

Ok. Let’s be honest. He always has the luxury of lounge access to smooth out inconveniences, and his job is to travel and show his travel through videos. Editing a video to show spite wouldn’t do him any favors.

[@AM521Volcano]

I’m primarily a Delta flyer but one thing I admire about United is their explanations for delays; both on the app and from the gate agent. Knowing why a flight is delayed gives me piece of mind and makes the travel experience more tolerable. Transparency can go a long way to helping all passengers! I really hope Ed Bastian implements this on Delta soon.

[@AquariusTurtle]

I'm not defending Delta or United but I can give you some inside perspective... the reasons for delays are complex. It's usually some form of Reason 1A --> Reason 2A + Reason 2B ---> Reason 3A + Reason 1A ---> Reason 4A + Reason 1A. You could create a big branch diagram. There's two problems: A) how do you track each of these reasons? B) how do you decide what to tell the passengers? Every airline has this exact same problem.

[@_w_w_]

You are falling for the trap! UA give you a reason, but it's not always the same reason or right reason. Having dealt with IROPs on both, DL still does a better job at handling disruptions... especially for frequent flyers. Knowing a reason doesn't really help! The airlines are keeping their birds in the air almost at all times, so UA could claim "weather"... if it happened several flights ago and caused a cascaded delay. Given the birds are always in the air, you can technically claim "weather" for any delays as you can always trace back and find a mission that was impacted by weather. What we need in the US is consumer protection laws like EU to stop all the non-sense of made up excuses just to get out of compensating passengers.

[@leflores91]

@@_w_w_ Somethings that cause delays shouldn’t be released to the public. At least not on the spot, unless the hire ups of the airline say so. Not all passengers understand the inner workings of the airline industry, so they’ll wave off any explanation as meaningless.

[@jeffreysnydr]

Same with American...

[@Blank00]

@@_w_w_ and how do you think other airlines would respond if a weather delay caused a cascaded delay?

[@SidewaysR]

On a recent Lufthansa flight from Frankfurt to Atlanta, the airline did not put my daughter's wheelchair on the plane, even though we did everything they told us to do. It's been several days and the wheelchair still hasn't landed in Atlanta yet. Thankfully we do have backup, still! It's a wheelchair folks! People kinda need those things!

[@virgoenergy6636]

Lufthansa is THE WORST!

[@afcgeo882]

Gate checked?

[@aviatium7806]

We had a flight from Chicago midway to Norfolk that was scheduled for 9: 45 but was first delayed by baggage from a connecting flight. We began to push back but then it suddenly stopped. The tug apparently broke a pin or something on the landing gear while pushing back so we had to wait some more. An inspector came and we finally got in the air, but our flight was delayed by more than an hour and we got into Norfolk at 1 am. Luckily we found a taxi driver to take us to our hotel at like 3 am but is was a rough night-or should I say morning. This all happened around the end of June.

[@Voldemazing]

I love seeing Suzanne more in the videos!

[@Yadao1832]

As a United Customer Representative I'm just smiling the whole time. I must say there's a lot of Americans who is still very understanding, polite & kind. Thank you for calling United hehe 😁 Please be more patient 🙏

[@LMays-cu2hp]

Thank you for sharing your trip here.

[@LMays-cu2hp]

Hahaha! The 757s are great aircraft on Atlantic crossing and LA to Hawaii. This would be the aircraft that I would come down to from the 767s or 777s to have narrow body aircraft to fly the long-haul flights.

[@cathymolina9139]

You guys are so much fun and so cute together. Thank you for sharing!

[@Barryfamily1]

Avoid Newark at all cost was what a United flight attendant told us last month when we were flying to Puerto Rico and we had to change our flights unfortunately we had to go to Newark and although we landed two hours early we almost missed our connection that airport is FUBAR with all the construction and SHuttle buses . etc.

[@mjoh3416]

My family almost took this flight 2 weeks ago but instead went out of jfk to amsterdam, then amsterdam to norway....good thing we stuck with that!

[@preppyminion1]

4:38 A United Plane Landing Smoothly! I Hope You Get A Smooth Landing Jeb! Enjoy your flight 🎉🎉🎉🎉

[@ryanpatterson5224]

It’s amazing to watch a review that isn’t just complaining about an airline… Your videos will forever be my favorite.

[@GreenerGrass]

Thanks so much for watching! It’s hard on everyone these days and a little compassion and understanding goes a long way. Plus, what’s better than a nonstop to Bergen...on a 757!!!!! 🤯

[@_w_w_]

He doesn't have a separate job. Travel is his job and this looks to be a leisure trip so a delay isn't a big deal. If he was one of the other passengers, either a business traveler who couldn't be delayed, or someone traveling for family emergency like illness or funeral... then come back and tell us if they have no reason to be upset. I'm a frequent business traveler, and I can assure you that delays can cause huge real-world problems, like missed connection, missed business meetings, or missed appointments that cannot be rescheduled. Before you judge someone for being upset, go figure out why... His reviews are positive but started to become like Sam's - they are no longer reflective of the real world situations.

[@neillthornton1149]

I'm an Alaska 100k, and have been really fortunate to not have hit any delays this summer. Alaska went through some extreme staffing and schedule pain in the spring, and really cut back their schedule for summer and fall to compensate. Now their operation is mostly running well.

[@javianjohnson8746]

Your wife is absolutely correct, what I really appreciate about United and the app is just how much information they provided you with. Even here 8:07 is a detailed explanation and even an apology.

[@CalinFR]

spot on comment. Indeed, frustration amounts to delayed passengers because they're kept in the dark. I used to be a gate attendant and kept the passengers always in the loop with up-to-date info on why their flight is delayed, they appreciated it so much, that no one was 'hangry' after a more than 3-hour delay. They just want to know

[@KarlMathiasMoberg]

Welcome to Bergen, Jeb! I've always loved the approach into Bergen, especially in summer!

[@kevinwells4986]

Gotta get you to 1M subscribers. I'm never dissatisfied. Thanks to both of you!

[@floridaactor]

I am an actor and flew from Tampa, Florida to Honolulu last month for four days to work an episode of a TV series. We were late most every segment from Tampa to Houston to San Francisco to Honolulu. The flight from San Francisco to Honolulu was on a 737-800 where the wifi and entertainment system was inoperative. We arrived in Honolulu late and had to remain onboard to complete the ag forms because someone in SFO forgot to board them. I was a day late on the return flight because of crew delays. The return was Honolulu to Houston to Tampa. I got to experience the new Polaris first class on the 777 out of HNL to IAH. It was good. Lunch was good. Breakfast not so great. The ground personnel and flight attendants were wonderful and made the trip a lot easier. The only exception was a very rude agent in HNL. I still like United.

[@cameronschindler25]

I also flew through Newark to go to Edinburgh also on the 757 (one of the best aircraft) Our flight on the 27th of May from Sarasota had to hold for about 90 minutes leaving us a 25 minute connection. We barely made it on, and sat on the plane for an hour to wait for other passengers. I will say, United is always great about delay updates and even telling other passengers to wait and allow connecting passengers to disembark first.

[@robertmcneill7144]

OMG! Another great video under I'm sure trying circumstances! But, the bloopers were the dessert! Both of you were hilarious! Thank you.

[@TheLewistownTrainspotter8102]

7:00 Brings back memories. I remember flying in this business class cabin back in 2014 when my dad and I flew back from Hamburg to Newark.

[@fridayschild19]

Had to imagine you being “hangry”! Your vlogs are always up-beat and a joy to watch. Keep up the great work!

[@Bobrogers99]

When there is a delay, keeping the passengers truthfully informed will defuse a lot of frustration and anger. Although the plane is dated, only an experienced flyer would have noticed, and as an Economy flyer, I thought the seating was good!

[@GerronB]

I experienced my second delay, this time on my summer 2023 vacation with my parents to DC, when we were scheduled to leave on our Delta flight at 1030pm from LAX. But the plane at our gate hadn’t left out yet due to waiting on a tug to push it out, which delayed our flight( at the time by 1 hour)which had already arrived and was waiting on that gate to open which had passengers on it waiting to deplane,plus to clean that aircraft for our flight to Detriot, which delayed us even more by another hour making it a 2 hour delay (which made us miss our connecting flight in Detriot). To make a long story short, we didnt leave LAX until 1:00am.Once we arrived in Detriot ,Delta rebooked us on a Tuesday morning flight to DC, which meant we had a day/overnight on Monday in Detriot, but we packed a lot of patience,and we understood. We even took a little tour around Detriot. We were confirmed on the next day flight to DC, but we truly enjoyed experiencing being in a New State and City we never thought we visit. Thank you for sharing your videos Jeb I truly appreciate your travel content!!

[@FlyersAviation]

About three weeks ago, I was flying from San Diego (SAN) to O'Hare (ORD) via a 2 hr layover in Vegas (LAS). The first leg between SAN and LAS went smoothly but the second flight ended up being delayed for more than 2 hrs with the aircraft stuck at LAX. Still managed to get to O'Hare around an hour or two late but Spirit still treated us to a nice sunset lol.

[@vidaakaadom2710]

Not this summer but back in the Spring of this year my United flight to Tel Aviv from Newark was delayed for 2.5 hrs. Perhaps, that was a foreshadow of things to come in the summer. On my return flight, my luggage was lost. But like you mentioned in this video, the United staff were very helpful and did everything to they could to help resolve these issues. They actually found and returned my luggage to me a few days later. Kudos United! It looks like you had a nice flight and I hope you enjoyed your visit to Bergen, Norway. As always, thanks a lot for sharing your experience. You two are the dream team! God bless.

[@vito774]

Saw my favorite airliner in the background a few times, big brown!!

[@zoebells767]

Delays are certainly harder on crews! Your poor crew lost 3 hours of their layover. I had an 18 hour layover turn into 10 once cause of such long delays. We don’t get paid for them either. Passengers don’t understand that we hate them probably more than they do.

[@GreenerGrass]

Agreed 100%! Thank you for keeping us in the air...especially during these trying times!

[@patrickgonzales5973]

Finally someone who appreciates the 757! As an AV geek and Delta Flight Attendant, the 75 is still my favorite plane. Thank you for the DELTA DELTA DELTA comment Suzanne 🤣 I hope I get to meet you both one day.

[@quasarsavage]

keeping u in the loop as much as possible is goated. wish more pilots, flight crew, plus ground crew would do it

[@petermcclung9730]

So far so good this morning. Flying from Amsterdam Schipnol through Paris to Seattle, starting at 9:30am. We arrived at 6:00am based on all we had heard about lines. The Security line for Economy was wrapped around outside under an awning. With the temperature hitting 100 today in Amsterdam, I am feeling blessed that we could check in at SkyPriority with AirFrance and the whole process took only 25 min, instead of several hours as expected. Enjoying the KLM lounge with the extra time catching up on Jeb videos

[@javianjohnson8746]

Hey there, EWR is actually my home airport. I believe that is the Polaris lounge that was JUST BUILT this year.

[@amadcowss164]

Aw dang, I can't believe I was so close to a Jeb in the wild sighting!!! I was on that delayed united flight UA 1432 to Austin. So close!!! Either way always appreciate the videos!!!

[@balesjo]

I've gotten spoiled watching the videos of first class on airlines like Emirates , Air France, and other Asian and European airlines where flying First Class is a luxurious experience. Then we come to American companies like American, Delta, and United, and their First Class generally falls way short of the foreign carriers, often not even coming close to their Business Class service. The US airlines look like the bean counters had carte blanche control over interior decor. There was a time when airlines like Pan Am and TWA were known for their luxurious First Class experience, but those days appear long gone. I tilt my hat to you, Jeb, for being more diplomatic that I am. I worked for airlines back in the 80s and 90s and do give the flight crews great respect. Day after day, they manage to work the front lines and work hard with a smile on their face and concern for their passengers, even on those days where passengers are irate because of late departures, delays, and even cancelled flights. The airlines don't like to have those problems or delay flights as it costs them money and passenger good will, but it's better to delay a flight than to end up with passengers spread across the landscape.

[@c_pittman3121]

My dad and I were flying from YUL-ORD to get back to the states after going to the Montreal F1 race. We were flying air Canada, and our flight had a short 30 min delay, or so we thought. After we boarded our CRJ-200, we were stuck on the ground for another 2 hours! 2 of the most uncomfortable hours in my life! Thankfully we made it home safelt

[@AviationandAutos]

Love Suzanne’s shirt! Love live the Tulip!!

[@Houstonian79]

Great video Jeb and you have as others have commented shown the impact of delays for both sides. I frequently used Continental and later United on their service between Glasgow Scotland and Newark which was a great service. Friendly, professional crews often flew the route for years and you got to know them and the service was exceptional I wish they would bring it back. It was almost like a trip down memory lane seeing those gates at Newark and of course the Continental 757! Great work as always and to say I am hooked to your videos is an understatement.

[@doug.jones.88]

Just got back last night from a transatlantic flight whose first leg was delayed two and a half hours, and then it took us about an hour to get to our gate at JFK after landing. (Granted, that second part could have happened before 2020.)

[@afcgeo882]

So no delays happened before 2020, in your opinion or at least not on transatlantic flights?

[@doug.jones.88]

@@afcgeo882 I never said that. Jeb asked viewers to post in the comments about recently delays, which I did.

[@afcgeo882]

@@doug.jones.88 Your last comment, in the parenthesis, makes it seem like only the second part could have happened before 2020. That has nothing to do with Jeb’s question. That’s a silly comment as delays have always been common in civil aviation.

[@doug.jones.88]

@@afcgeo882 My point was that the JFK taxi time doesn't necessarily count as a delay.

[@trevorlane]

We just completed half of our global circumnavigation. BOS to ORD on United: no delays ORD to NRT on JAL: no delays NRT to SIN on JAL: 40 min delay (I think all connecting flights are delayed) SIN to ICN: no delays We’re set to fly in 2 days ICN to MUN on LH MUN to FRA on LH FRA to JFK on LH JFK to BOS on B6 There’s gotta be a delay in there somewhere.

[@eman31683]

I love 757's. Great vid!

[@Calebs_Aviation]

Great video Jeb! Loved it especially a lie flat bed on that classic 757-200? Can’t wait to fly on United this summer on their oldest 777-200 and a 757-300! 😊 Cheers 🥂 what a great video! AS ALWAYS! 😀 Also, I’d prefer to fly a wide body transoceanic EVERY TIME OVER ANY NARROW BODY! Give me a 767 or 777 I SAY! I love all the 747, 757, 767, 777 & 787 though! 😅

[@suitableblox6664]

because the only gates at newark with access to customs are one concourse in terminal c and 2 in terminal b, (which united doesn't fly out of) they'll usually send an international arrival to a gate in terminal b if the concourse in C for int'l arrivals is filled up, then tow it over to a gate in terminal C or A for a departure because they don't fly out of B

[@barryfletcher7136]

I live in SE Louisiana and when I am able to fly up front going east my international departure airport is Atlanta or - even better - Houston/Dallas. The extra several hours long flight gives me time to actually sleep instead of taking a max four hour nap. I spent years flying on Delta between Atlanta & Dubai. It was (DL no longer flies to Dubai) a 15 to 16 hour non-stop flight and that allowed a leisurely dinner followed by nine hours of sleep, and a great breakfast before landing. Conversely, doing the same trip in economy was like being in an electric chair but without the electricity.

[@_w_w_]

Speak like a true frequent flyer! I do the same, purposely find TATL flights from Central or US West. East coat TATL flights are the worse. After take off, landing, and meal times, it barely leave you pockets of 2 to 3 hours of sleep on an overnight. You end up in your destination super tired and cranky.

[@katrinaassoumou6400]

Hi Suzanne. I have been waiting for you and your husband. Thank you so much for sharing this video with me. Enjoy yourselves and stay safe. Amen

[@dianeschroeder3980]

United fleet is old. I just flew on one of their 25-year-old planes and it was showing its age as the 757 you were on. And even though the IFE screen is old, at least they have them installed. American Airlines does not have any seat back entertainment except on their wide body planes. Really a fun video. Thanks for sharing!❤️👍✈️

[@m.a.b9397]

I consider myself as an American Airlines fanboy, but Robert Isom (CEO of AA) thinks that not having IFE in their airplanes is better because they think that all the passengers nowadays have their entertainment screens (Laptops, IPads, Cellphones, etc). But, in my opinion, Robert Isom is not correct; having IFE can be much better and more effective for American Airlines. The problem is that American Airlines is decreasing their level because they aren’t aware of their service, only about the airline's profits. Nowadays I still bet on AA, but I have to admit that AA is not the best airline at the moment.

[@dianeschroeder3980]

@@m.a.b9397 Where I live, I’m near a smaller airport. AA and United are the ones who fly most frequently out of there so I don’t have much of a choice. All the higher ups at AA are making bank because of cost cutting measures and its patrons are on the losing end of the stick. Not a pretty picture for sure!

[@brudy9298]

I always enjoy your videos. You are a trooper when it comes to delays.

[@iJMultiplication]

That was a fair level headed review.

[@aSpeedbump]

I partially disagree about delays being unavoidable... If it were weather, or even a maintenance delay I agree those may be excusable, but a crew issues are entirely avoidable if the airline properly staffs their published schedule. The airlines are overextending themselves right now... scheduling flights they can't staff and that's entirely the fault of airline management.

[@yukonstriker1703]

Ask yourself why they are short-staffed. Only then will you begin to understand the REAL reason for global delays.

[@andrewzuckerman9459]

I agree with your comment and the lack of coordination to move a scheduled airplane to the scheduled gate. The delay noted is honestly inexcusable from United

[@franklynbrice4232]

Can’t wait to fly

[@andrewsunde7915]

I have never liked United. Never had a good experience with them. I typically fly Alaska domestically, and American abroad. They're both OneWorld airlines, and I'm from Dallas, so there's easy access.

[@NC-ot9sd]

Happy 5 year Jeb! You should bring back the bass riff from the first video, it's a banger!

[@77smp]

Hurtigruten? Svarlbard? Bergen to Oslo? Oslo to Tromso? All of which are on my bucket list.... Faroe Islands! Strangely my wish is to visit via the ferry from Denmark to Iceland... Lovely video, positive as always despite being "hangry". Ah, the impression that went from Sir David to oddly Stephen Colbert was......interesting ;)

[@stevelinwood8362]

Job, you're very informative on you're Channel!!

[@TheMusicalElitist]

What I loved about this video, wasn't the fact that it was super informative (it was) - it was more how it showed how clearly in love you and your wife both are with each other. If I'm ever lucky to get married, this is how I want my marriage to be. Much love to you both xxx

[@SteveBryanFL]

Jun 20, scheduled MCO/EWR/CPH. United/SAS. Two days before departure United cancelled our flight to EWR. We were rebooked on an earlier United flight which gave us 7 hours at EWR. No problem, we had access to the SAS lounge when it opened. Not the same level as a Polaris lounge but was adequate. Two days before our return the SAS pilots went on strike. We were rebooked on British Airways, CPH/LHR/MCO. All worked out well.

[@averyrizzolo9082]

I have just had a flight to Cleveland from Newark that first get delayed as a result of our inbound aircraft getting diverted to Albany due to severe weather! Delayed by another 2 hours, and then another 20+ or so minutes down the line, the flight was then cancelled! Luckily I managed to rebook my flight online with no problem or extra charge, but no hotel vouchers were offered! There were no other later nonstop flights to CLE with available seating so I decided to overnight my stay and get in an airport hotel, and decided got an early morning nonstop flight. Perfect example of dealing with such an unfortunate event!

[@maxcrysdale2376]

I had a terrible experience with Air Canada (flying from Lisbon-SFO) My flight in Lisbon was delayed 5 hours which made me miss my connection in Toronto. I was booked on a new flight the next morning. I tried 6 different hotels within the area and they were all fully booked because Toronto airport is really bad right now and thousands of passengers had cancelled or missed connections. I ended up spending the night on the airport floor with hundreds of others. When I finally made it to SFO (30 hours later) Air Canada had lost half our passengers bags. Never fly through Toronto or with Air Canada right now! They are extremely short staffed and most flights get canceled or heavily delayed

[@davidhamilton1881]

I'm a 1K with UA and for the most part their service is pretty good all things considered. But their rolling delays are a huge issue. Frequently, they will have a delayed inbound arrival and then set the boarding time on the new flight for five minutes after the arrival. We all know that won't happen. UA gets full credit for being honest about the cause of the delay, but wish they would be honest on the new departure time, rather than continuously pushing back the boarding time every 10-15 minutes.

[@aliceb4070]

1K here, too and I agree wholeheartedly about the rolling delays. Encounter them often and they are so very frustrating.

[@johniii8147]

This is no new issue at congested airports. I"ve been dealing with it for a least 20 years nows. You just get good at your own predictions and go do something else in the lounge etc. They really don't know the new departure time. Eventually is the honest answer by the staff. The best advice is to not stress about it. It's part of travel.

[@aliceb4070]

@@johniii8147 How right you are. I first started traveling for work 38 years ago and there have been a lot of changes in the travel industry during that time (mostly good changes). I have learned to deal with the frustrations of travel because there's really nothing else you can do about it. I plan for delays and cancellations since that is my normal and minimize the disruptions where I can. And I celebrate the odd travel day where things go like clockwork😁! Above all, I feel for the flight crews, gate agents, ground crews, and so on because they often bear the brunt of the unhappy traveler.

[@johniii8147]

@@aliceb4070 Love you darling. Welcome to travel!. I'm so over all these people that act so entitled that yeah my trip didn't go quite as planned and throw a fit. . Well that's travel. This story caught my attention because I met my husband in the EWR airport AA lounge on massive delays. You never know what's going to to happen so go with the uncertainty.

[@mwolfgr01]

It's so that people don't look at it and say "oh, the plane is delayed for 2 hours" and then immediately run off to a lounge, because if it suddenly isn't delayed for 2 hours, then they're going to be late or even miss boarding if they're not paying attention.

[@Ranoldopereztroika]

Most of aviation industry is seriously understaffed. The demand level is increasing faster and sooner than expected. European carriers and airports are struggling too. Unless you really need to travel with a bigger checked baggage , I would recommend just flying with just the cabin baggage allowance.

[@RyanF91W]

Love the Black Bay Pro 👍🏻

[@thomasroff9084]

Hey Jeb another great video highlighting the complexity of plane. Ttavel I was due to fly Tuesday just gone for my birthday to Spain but because of the challenges faced in airports felt it could have a negative impact on my anxiety. Keep uo your great work

[@Kyle901838]

Your mention about being patient because there is so much going on behind the scene is so true! As an airline pilot, it's astonishing how much really goes into each and every flight!

[@ryanfrisby7389]

Amazing trip report! Unfortunately today we all have to pack our patience! Also, the evil blue Suzanne at the end was hilarious!

[@klausi6483]

At least you made it. We were going to Brittany and Normandy after a stop in Stuttgart to see family. Our incoming British Airways had a weather diversion to BOS. They lied to everyone in the BA lounge about whether the flight was going to be cancelled (literally from 8pm until midnight). At midnight they cancelled the trip and told everyone they had absolutely zero information on when - or whether - everyone would be rescheduled. We were told to wait for emails or texts. Long story short? BA couldn't get us to Stuttgart until 7 days later (this was an AA code share and AA emphatically said they could NOT use any other carrier than BA). At that rate, with the rental car reservation gone and the other hotel reservations toast, we cancelled the trip.

[@stevelinwood8362]

Job! You're a good natorater! Enjoyed this video!👍

[@GreenerGrass]

Thank you so much 🤗

[@pdpgps]

Keep doing the bloopers in the future!

[@lisagray1418]

There are several KZbin channels that are for ATC. They are usually from JFK and Newark. They can be rather funny at times. I can only imagine the conversations to get your plane to the gate. 🤦🏼‍♀️😂 Sorry you had such a delay, but y’all handled it well.

[@brucecook1156]

Just this morning! On American Airlines we were scheduled to fly from AUS to ORD when for no reason, our flight was canceled! I’m at the airport, preparing to get back on AA to finish the journey. I’m very disappointed in American Airlines, who was actually one of my favorites, so sorry, AA, I’m not happy with you.

[@wizardmix]

Oh yeah had a pretty epic Delay in DEN on June 11 that was a combination of ALL THREE common delay causes: 1) Weather (where the plane with our crew for our flight had to divert to Colorado Springs, fly down to Denver, divert A SECOND TIME and finally arrived 3.5 hours late. 2) Crew Shortage (where our plane was there but the crew flying it was on that weather delay). 3) Mechanical. When the plane finally arrived, we were switched to that equipment and that equipment had a flight computer that was not acknowledging the flight inputs. So... after getting to the Airport early at 4pm for a 7pm departure going back and forth between 2 terminals, our plane finally arriving at 11pm and then sitting on the plane parked until midnight listing to everyone around us whine like children, our captain came on the PA verbally sounding very upset and said words I've never heard before: "Folks this is your captain, my full name is _______ _______ and my employee number is _______, give me a good review or report me, I don't care! I've been flying for ___ years and this has been the most messed up day of my career, we've had to divert because of weather twice, we have NO IDEA what's wrong with the flight computer, we started our day at 1pm Eastern Time today and I don't even know if I'm legally allowed to fly for much longer." -- Well, with that my wife and I (who had been peaceful the entire time trying to calm other passengers down) looked at each other and without saying much of anything, got our bags and (to the stunned look of the complaining Karen across the seat from us) walked off the plane. Safety is my primary concern and this just sounded like a situation that was not going anywhere good. The gate agent was great but I believe it helped that we were very pleasant to her. She set us up with a hotel, transportation to and from and seats a direct flight bright and early the next morning. Rumor had it that the plane actually made it out of there that night but we both stand by our decision. We were able to make it out the next morning with little drama and bonus, a great view of the Rocky Mountain Range. Sadly the story doesn't end there. There were so many people hacking their lungs inside out in Denver that I ended up getting COVID from the experience as a final memento! I recovered just fine but I'm probably going to be that guy with an N95 the next time I have to roll through one of those cattle calls. I'm fine getting sick but it's not going to make my travels very fun. So there it is!

[@GreenerGrass]

Whoa! What a story! Talk about an epic fail!

[@alecmorris6092]

Hi Jeb, I too love the 757. In my opinion, a transatlantic flight is no problem fliying United's older style BusinessFirst configuration. Seats are still very comfortable and attention is definitely more personalized.

[@mattlantzy5093]

This channel is an AvGeek's dream. Perfectly edited videos of just the right length to capture exactly what the trip is like

[@rondakrichards1556]

I flew to Chicago, February 2015, for my son's wedding. I was scheduled to arrive there at noon 3 days before the wedding day......from Philadelphia,PA with a "short" stopover in Atlanta, Georgia. Our flight finally departed 12 hours later!! We arrived in Chicago at midnight with @12 inches of snow and still snowing.!! However, the wedding was wonderful !!

[@ethancorea8063]

my family and I experience a pretty hard delay this summer. we were on our way back from rome (FCO-YYZ) on air Canada and we had a return flight about an hour and half later back to our home in edmonton. however, our original flight got cancelled and we got rebooked (thank god for star gold) but that flight got delayed for 2 hours from its original 11pm departure to 1am. brutal break

[@paololim3513]

You’re lucky you’ve gotten to see Norway. It’s been a while since I’ve travelled there.

[@rsybing]

I know it's not a video you can plan for since you can't predict a delay ahead of time, but a fuller video about how to cope in the airport during a delay would be great!

[@ishan4763]

If this video was on July 1st, I believe I saw those fireworks (which you spotted from the terminal) up close!

[@iaindempsey7572]

i once had a 4 and a half hour delay at Newark. every single flight there had gotten delayed and everything was packed at least i had access to that amazing Polaris lounge tho

[@thepilotgrayson4945]

Every time I see one of your uploads I get a snack and get a blanket and get comfy 😆 love the vids Jeb! I get a snack cause I know you’ll eat and make me hungry 😂😂

[@alexcarlton4172]

Last Saturday my AA flight from Albuquerque to Dallas was cancelled! Luckily got on a flight from Santa Fe and took the last flight home to CVG, only home two hours later so it was not a bad situation ❤️ extra thanks for the aadvantage hotline for changing our flights

[@chkngtjalboy]

I couple weeks ago, I was taking a flight out of LGA, and after we got onto the plane we were on the ground for 4 HOURS before taking off. At first, we spent about 45 minutes taxiing to the gate, but some weather came into our flight path, meaning we would need to reroute, and we had to head back to the gate to get more fuel. After about an hour at the gate, we took another hour and a half to taxi before finally taking off.

[@markcrowell2727]

LOVE the Bomba socks...one of my fav brands!