Keeping Mylio Photos in Sync

[@anthonyhill6943]

Very helpful … thank you. 🤗

[@zagan1]

This is good as I had 3 vaults that seemed to be locked at 10% complete. 1 vault got to 99% complete but it wouldn't send anything to the other vaults. So I've tried to wipe the database but that can't be done as each device hold the database. But as summer devices are wiped and other hold different amounts of database and files. I've restarted the devices again but the files just keep adding on top of the old database stats. I'm going to see if dedup might clean it up. There's needs to be a way to completely wipe the database on the account in every way and then rebuild it as a completely clean account.

[@MylioPhotos]

Hi Zagan1 - There is a way to wipe the database and start over, but it usually isn't necessary. Please reach out to our support team directly via the in-app Help menu or at support.mylio.com for troubleshooting help.