SPOT A BAD CAR SALESMAN: INSTANTLY!!! 13 RED FLAGS! - Auto Expert 2021 The Homework Guy Kevin Hunter

[@mikegrantham7440]

The remark I hate the most is - "we need to run your credit to see how much you can afford". For me, that is an immediate not dealing with you.

[@yetinother]

Best thing he says here is "Trust your gut" and never be afraid to walk away, there is always another car or salesperson who will work for you

[@KevinHunter]

You nailed it! Trust your gut, and then don't waste time walking away when the process is making you uncomfortable. Like spitting out bad food, get rid of the problem right away.

[@bryandamkaer3646]

@@KevinHunter ... my late brother was a hard nose when it came to car salesman and told me to never be afraid to walk away... boy howdy has it helped... a few times it was within 5 minutes...

[@ZoraPMC]

If anything, walking away is saving EVERYONE time, including the salesperson. So nothing wrong with it. Trying to be nice cam sometimes be more harm than good.

[@bankait_rex1860]

That's the only thing that I disagree with Kevin, cause thanks to me trusting my gut, my clothes doesn't fit like the used to -.-

[@ftr911drvr]

And that advice applies to so many things in life 💯

[@joeblow4888]

I remember a few years back I stopped at a dealership just to look at the new truck design that had come out. I had absolutely no intention of buying, just looking at them. This salesman came running over and told me he'd already sold 3 that day, so I'd better hurry if I wanted one. I just laughed and told him "they make new ones everyday". He just stood there dumbfounded.

[@mikewagner6396]

Salesperson doesn’t bother me, it’s the finance managers that I HATE with a passion lol

[@germandelariva3754]

They act very dumb and then think you are the dumb one.

[@kate60]

Hate them all

[@mindfullymellow2323]

The finance office is where they try the sleight of hand by slipping in BS add-on’s they hope you won’t notice or question.

[@hijinks21]

All a finance person is was the best salesman on the lot. So they moved them to the finance office because that's where all the profit is made now.

[@ScanFan_Ed]

I agree. I’ve dealt with some finance managers that are complete snakes.

[@Jakethemaker37]

The reason I got out of professional car sales was due to how they wanted me to talk to customers. Man, people just want to be treated normal and get a good deal. I had better success buying and selling cars on my terms. Get a good deal, give a good deal.

[@bilalalobaidi635]

I experienced the same thing. A stupid young manager who doesn't know how to sell anything tried to pressurize me and force me to be the bad pushy salesman. I quit and I was sure I was right although every body around me blamed me for quiting a job that pays well.

[@kate60]

Agree. They are manipulation morons. They hate when you care about the customer.

[@davidmagen415]

I learned along time ago not to judge someone buy their appearance. People in very casual clothes have money too.

[@tjinla9850]

I agree. Several super wealthy people I know walk around "very" casually dressed. They were usually very hard working business folk.

[@crazycomments8038]

My father is a multi-millionaire and drives a 1996 Chevy Blazer.

[@davidmagen415]

@@crazycomments8038 while I’m a car guy maybe your dad isn’t mine wasn’t either

[@foxtrot312]

"Buy" their appearance. good one nice pun

[@Jenda-ld8dj]

It's called "stealth wealth".

[@gwillis01]

If someone says "Do you have a payment goal in mind?" I would say "Yes but I'm not telling you until the last minute."

[@pescatoralpursuit1726]

I say "As low as I can get away with."

[@JoeyBaby47]

"I'll buy that for a dollar."

[@TheNutriarat]

I've countered with, "I buying a car, not a payment." That shuts them up.

[@flacoface]

I always say: just give me the bottom line. I can calculate the payment myself.

[@flacoface]

@DMD 1. the bottom line is the purchase price, tax, etc. (for etching, which I refuse to pay for). 2. I estimate payments based on the above number, for example: $20,000 at about $400/month, then $4,800/year, should take about 4.5 years to complete payments. 3. Financing is largely based on your credit. That said, I usually deal with an outside lender and pre-approved prior to purchase. In one of Kevin Hunter's videos, he says not to let the dealer know that you are paying cash, that's where the "bottom line" is important for me. 4. One company (that I know of) will loan you cash to purchase a vehicle, and you can put the vehicle in your name with no lien holder. Also, their interest rates are great. You likely must have really good credit for this. If the dealer can beat my lender's interest rate, then I'll use their financing. I hope that I answered your questions.

[@Fastxfords99]

I sell cars and he's right.. there's TONS of terrible salespeople. I introduce myself, ask the customers if they have any questions, then i only answer the customer's questions. Easy peasy. If they are ready to buy... great. If they wanna sleep on it.. great. Never any pressure.

[@masonatcadillac512]

This video is awesome. I came into the car business with the hope to be one of the people truly want to do business with. I am actually watching this video and taking notes so I can be the best car adviser I can be. I hate the word salesman, because I realized it's more of an advisor role than anything, and if you do your advising role well and actually work to understand a customer, then they want to buy. I still have to make money, but being a product expert and an adviser is my TRUE job. Thanks for the informative video!!

[@kate60]

The car business is terrible. Mental cases with bad health living lies. Terrible job. Get out now

[@kevinmoffatt]

Sell the wrong car to someone, even if they chose it can be a huge mistake. Buyer regret will have them at the door weekly complaining about minor and mostly invented problems.

[@markh.6687]

"I'm stepping off the lot now....that's one small step for a man; one giant leap for carbuying."

[@davidibrahim5175]

As a car salesman myself, your videos help me be a better salesman and actually help my customers. I create customers for life thanks to these. Successful for 6 years; anyone who disagrees with these is a shady “slash and burn” sales person.

[@KevinHunter]

David, we greatly appreciate your comments! And thanks for being someone who resists the character commonly found on a car lot. You have a winners attitude! I'd love to hear from you. Email me at [e-mail]. Again, thanks for joining us!

[@Jillousa]

Awesome! I'm so glad my last car I purchased was with a great salesman who treated me fairly. His dealership had a great reputation for customer service and everyone that recommended them was completely correct! Keep up the good work. I know dealing with the public is hard.

[@gwillis01]

If you say "Most customers prefer......" I would say "I like to believe that I am smarter than average. I don't want to do what the totally average person does."

[@KevinHunter]

The "Most Customers" phrase is taught as a psychological mind trick... that people want to be a part of "doing the right thing." If the salesman says it, you are more inclined (on average) to do what most people are doing. They are just playing the odds that you'll like it better if you think others like it. It doesn't have to be true at all... they will say it anyway.

[@allanfischer9417]

Kevin offers a lot of how to's and specifics which is great, but more than that he cultivates confidence and an underlying attitude of who is in control. I see now how in the past, I have become distracted by a salesman asking a question I didn't expect. Now, when focused on what I am there for, I don't feel like I have to answer every question. It is easy to sidestep or ignore or redirect a salesman to my goal and not be lead towards his goal. It's a beautiful thing.

[@MichaelC_22]

"Hold it. One more step and we're walkin'!" - George Costanza

[@captjohnny]

Trying to find a "good" car salesperson or dealership is like trying to find a friendly biker bar....they're out there but how much pain can you take before you find one.

[@flacoface]

I've been to several friendly biker bars.

[@darioschaeffer5513]

Or a girl who doesn't play games

[@randallzook5570]

biker bars are usually very friendly and filled with genuine down to earth people

[@germandelariva3754]

Been thru 8 so far.

[@spwb2k]

discussion over. :-)

[@dansaucier6539]

A few holes here. First off, selling is defined as "the transfer of enthusiasm". Also, nobody should run your credit, but it's critical that your salesperson knows your credit situation so that they can show you the proper vehicle in order to not waste your time. Imagine spending 2 hours at a dealership to find out your looking for an advance $50k more than what you qualify for? The rest of the video was pretty good.

[@bilalalobaidi635]

I want to thank you Kevin for this video. Every body blamed me when I quit my job and left that dealership I used to work at. After watching your video, I don't feel guilty anymore. Because they wanted me to be the bad pushy salesman that I was sure no one would like. And I don't know why they keep teaching that to the new salesmen !. Instead, you can teach them to be helpful, good listeners, knowledgeable, and honest. This may encourage people some times to buy from you even if your product sucks.

[@KevinHunter]

Totally agree. The nonsense the dealer expects you to put your customer through is unacceptable. I entirely respect your decision to leave.

[@Ken-qq6gp]

Save your time. Go in to the sales manager office and tell him what you want and his best out the door price. Then when he gives it shop around until you have visited at least 10 more to compare prices. If none is good then switch brands

[@AA24912]

Took 8 months to find my car. Visited many different dealerships and spent way to many hours at dealerships. I ended up talking to my salesman on the phone for two weeks before I came in. He answered every question I had and let me test drive the car for 30 minutes on my own. Using your advice, i didn't agree with the first pencil! The 3rd one was on my terms! Spent two hours at the dealership from start to finish. Best experience I have ever had and I took every advice form this channel to get the deal I wanted!

[@younggrinch2826]

That’s sad honestly

[@AA24912]

@@younggrinch2826 okay. My money, my decision. Not rushing into something I found online last night.

[@younggrinch2826]

@@AA24912 you sound like a chick who doesn’t have a boyfriend

My only question is, when will Amazon start selling cars? That way we can get the best deal up front, pay for it how we want, and have it delivered to our address.

[@mrman7453]

No it wouldnt because its always a car dealer looking to sell a car at a loss to meet its monthly number

[@Dave-zl2ky]

My wife and I went to a dozen dealerships. The first thing I said was "my wife is looking for a car". 9 out of 12 salespeople just spoke to me. We left those dealers quickly.

[@Herv3]

So the person you talked to talked right back to you? What an asshole!

[@RockinRobbins13]

One of the many benefits of marriage. Great ploy there!

[@stevethullen9228]

@@Herv3 it appears those sales people don't understand plain English. I would leave too.

[@RemixerUltimate]

@@Herv3 MY WIFE is looking for a car. Not me. Hence why it's a red flag immediately

[@Pfsif]

Why didn't you let her speak? If you spoke to me and she was mute, I'd speak back to the one who is talking. Looks like you were looking to get offended.

[@jsupra]

I love this channel. Kevin and his team are providing the weapons needed to fight back against shady dealers.

[@gummypotatoes2887]

When I got my Subaru Legacy, you gave me so much motivation to stand my ground. I got a fantastic deal! My sales guy was the opposite of the others I encountered, he wasn't a powder-nosed cologne-bathed wacko.

[@KevinHunter]

That is awesome news to hear! We love it when viewers tell us that we gave them the courage to stand tall and get what they're after. Those poor dealers out there have to be wondering, "When's this Homework Guy going to stop publishing our game plan?" Simple answer. Never. As long as viewers like what we're doing, we're going to keep doing it!

[@alwayswasi]

I am actually shopping for a Legacy right now! 😁 and I have been watching these videos like crazy. Can you elaborate on how you got that fantastic deal? The dealership I was interested in does that whole “no haggle” bs based on customer reviews on satisfaction 2 years ago 🙄

[@gummypotatoes2887]

@@alwayswasi don't hesitate to test the waters with a dealership, I think I went to 7 different dealers before I found the right one. If they are set on a price for a car you want, just say "you can just give me a call if your number changes" and they are likely to call you before you drive off the lot. Also do not let them try to sell you on warranties and bs add-ons, just get the car from them in short. Good Luck!

[@alwayswasi]

@@gummypotatoes2887 so you gonna tell me about your Legacy? I am so interested in what you got and how you are feeling afterwards 😁

[@donnaindigo]

Thanks, Kevin you're the man! I just HATE buying a car because I know the minute I pull up to a dealership I'm getting screwed.

[@edgarojeda9288]

Why ?

[@redciroc1211]

9:57 I’m dealing with a #12 salesman man now I think I’ll just change dealerships

[@MisterMikeTexas]

I remember one salesman in Grapevine, Texas took a dip of snuff when I buckled up, then as we were pulling out of the lot, he farted! Another one years later in Hurst, Texas tried to ram a Mazda 6 down my throat! And he never shut up when I was driving it, trying to get acquainted with the car.

[@pnwTaco]

Great video. It is important that a car deal is strictly business and you really can't hurt the sales rep's feelings. A lot of people don't realize this and cave in to fake friendliness.

[@Jillousa]

So agree because there was seven young men that prayed on me like vultures one time at a dealership when I was in my twenties and I wised up after that poor experience when my only desire was just to look and not purchase.....

[@rjevans2728]

As a salesman, I appreciate your videos. What I’ve realized is that great car salesman are legitimately good salesmen, but many of the above average or top performers are simply high pressure sales.

[@thomashughes9246]

My biggest win at a car dealership... Dealer (in thick Boss Hog accent): "What's it gonna take to get you to take this car home tonight my friend?" Me: "Free and clear title."

[@jeffw1246]

I'vebeen watching your videos and had all this tried on me. One time after I told a dealer I was just looking, and going to shop other dealers. They had 3 guys working me over after an hour. They asked the "what would it take to get you to drive this car home today?" I just said you could give me the keys-meaning free. They had a mad look that their high pressure failed. I learned from my Dad, and being tight to boot saved me lots of bad deals, not that I didn'tget burned a couple times.

[@keegie7185]

I've heard that line before. My response was "An act of God" and I walked out.

[@marchanneman6580]

Always very informative Thanks Kevin

[@chrishasyourkeys2808]

Good luck getting anything financed personally now with the bump, also, also if you have terrible credit and zero down payment don't waste the dealerships time if you can't buy. I'm a zero pressure salesman but fact find and qualify are just part of it. And I agree those salesmen that seems to be on cocaine just come off as obnoxious and pushy.

[@33allebron]

Great channel ,Thank you for all your support Kevin.

[@bryandamkaer3646]

I like to throw .."It's not how bad I want to buy a car as it is how bad you want to sell me one" Generally puts them in their place

[@KevinHunter]

Write out several lines like that, and have them practiced. Then, when they start throwing out those classroom rehearsed lines, you can throw a few out too. It gets some pretty funny responses when they realize you're on to them.

[@bryandamkaer3646]

@@KevinHunter .... my brother taught me well .... and yes , the responses from being upfront and bold are great. You might say I become an "H-hole"

[@boedayious4993]

As a car sales person. The training from the dealer was about selling the vehicle at all costs. NOW!!!! Many of things you say are true. Hopefully the car business will change over time.

[@marcoulibarri5744]

I walked away!! Many years ago I went to the Acura dealership and was interested in buying a brand new Acura TL...The salesman ran my credit and came back to tell me which color I prefer on the car. When I sat down to review the numbers I saw that the dealer was charging me 6% interest on a new car!! I told them HELL no! It's a new car! And I had 787 fica credit score..I got up and walked. He followed me all the way to the door but I wasn't going to be extorted..than they called me a few times trying to convince me to do a lease on the car...I laughed and hanged up...I'm not an expert negotiatiator but no one is going to take advantage of me like that

[@lilysgram5886]

👍🏻👍🏻👍🏻

[@getthecow1]

So what happened? Did you get a car for less than 6%? Feds at 5+…

[@germandelariva3754]

First things I’ve heard “how much are you looking to put down” or “we are the best dealership nationwide nobody can beat our prices” love those two.

[@micahkrouse4591]

As a car salesman I have a different perspective on the financial questions. So many people show up to the dealership financially unprepared to purchase a vehicle (often unknowingly, but not always), and a few basic questions can save both parties hours of precious time. Many people have repos, bad credit, or are so far upside down that it's just not the right time for them to purchase. If you don't ask you can often risk the customer getting mad at the salesman for "wasting their time!" when they get denied in finance later.

[@Jillousa]

In my late twenties, I walked into a dealership just to look. I specifically told them I did not have the finances to purchase. They told me that they would find a way to make it happen. The scam was that they would give me a check for $3,000 to cover my insurance and monthly payments until I got a different job. I called my dad and really needed my dad to tell me no but my dad gave me this "I don't know what to tell you honey". Seven different guys spoke with me so the deal just kept getting more and more confusing. It took 7 hours for the loan to be approved. We were getting to the last point of talking to the financial person and he was the only person that was slightly honest and I was able to see what was happening on paper ($3,000 added to the cost of the car and I wasn't going to be given a check until later???). I got sick to my stomach and went to the bathroom and prayed and God gave me courage to stand up to the bullies. I went back in there and told them I can't do this because I know I can't afford it. The yelled at me they screamed at me and they threw me out of the dealership and kept the spare keys to my car. I drove home so thankful that God spared me from a bad deal and made a covenant with the Lord that no matter what happened I would wait for the right car. A few months later I had to take my car to the junkyard. I was so happy to be spared that I didn't care that I was traveling 3 hours extra a day to work in the Chicago suburbs using Chicago Transit in crazy cold weather with a half mile walk from the bus stop to my job. Then the door opened for me to purchase a car from someone who needed to sell it to stay on the mission field. The car was 1/3 of the price that the one had at the dealer. I wasn't asking for it but it was the same make model and color and probably not many miles and not many years off from the one I said no two at the dealer. I turn on the radio in my car and it was to K-Love. People across Illinois were praying for me to get a car and people were praying across Europe for the car to sell for that missionary. Shortly after I got that car, I got laid off from my job and had severe financial problems. Because the car was so much less than this one at the dealer I was able to make every single payment and keep my car during that difficult time. The car after that didn't really desire to go into a dealership but that is where I felt the Jesus led me. My friend brought me to a place that had a great reputation and I was treated very well and was very happy with my deal. I also knew that the salesman because it worked out together at the CrossFit gym. Everything they said that they were going to do for me they did. With my car was just a few days and a few miles outside of their warranty on used cars, they still took care of me on a repair that came up. Just sharing some of my lessons of growing up and making these big girl purchases!!! I'm now in the need of another car but I've definitely been a lot wiser than when I was younger.

[@KennTollens]

The first car I bought was from a used car dealer. From then on, I only buy from other people so I can do a mechanic check first.

[@lucymane3628]

Yesterday I dealt with #4 😩 idk about car buying and they wanted to charge me 520 a month for 72 months. Thank God I opened my eyes. The finance dude was talking to me while having me sign everything. I know, dumb me lol but I was so close to signing the contract because of how distracted he had me. We were there for 3 hours and left with nothing. So much times wasted but hey at least I’m not in debt lol

[@georgelush1998]

“Most people.....” One time a car salesman told me the color of the car doesn’t matter. “Most people” don’t notice it after three months. I replied it matters to me and that’s what’s important. Also I’m trying to place Kevin’s accent. Northeastern Pennsylvania around Scranton maybe?

[@jackalope8653]

"Super High Intensity Training", I love it. I've taken quite a bit of it over the years. Seriously, great videos Kevin, good advice from a qualified source. Keep 'em coming!

[@KevinHunter]

We had enough car salesmen showing up on our channel saying, "This guy is full of it." We agreed. Yes we are... full of Super High Intensity Training for car buyers, and that's exactly what we do. Lol...

[@markh.6687]

"Remember, friends! The Homework Guy Team and Kevin will give us all the S.H.I.T. we can handle!"

[@rcwagon]

@@KevinHunter I appreciate your video and knowledge. You're full of training, not what they said. That said, If you had a title as a trainer, it would likely be something like the Honorable Organizer of Training for Super High Intensity Training (H.O.T. S.H.I.T.) or something like that

[@gmpny3945]

Thank you for this video. My favorite pitch has always been "This price is only good now, not later or tomorrow " When I hear that I walk out and don't go back. Dealer markups are another deal breaker.

[@nwalker8866]

Awesome video! Every one of those suggestions is spot-on! I have been starting to shop for a vehicle that I can pull my trailers with. I don't need a full-sized truck because none of my trailers is that big... so the sales folks that sell SUVs and CUVs that are rated to about 5K pounds are quite oblivious to any of the trailer specs or where to even find out the official info. I have had to use this line several times - "every minute I spend looking at a vehicle that will not tow my trailer well is a minute I will never get back in my life".

[@WanderingWonderer10]

Thanks for posting all these videos, you’re doing your part to make things better for the consumer and the honest salesman out there. I appreciate it.

[@coiledsteel8344]

"Honest Salesman," Usually a Oxymoron phrase.

[@WanderingWonderer10]

@@coiledsteel8344 I’ve met a few, just not car salesman and never on the job lol

[@Jillousa]

I learned to run to the hills when they advertise a huge memorial day sale!!!! They made it that they flew in their "best sales people"for the event

[@haunter_1845]

Best sales guy I ever dealt with wasn't afraid to tell me that he didn't have particular type of vehicle I was looking for. After looking at what he did have, had he asked me if I would be willing to wait week. I did and when I came back later he had the exact car I wanted which nobody else had was sitting there. He took a gamble knowing that nobody else would have it, and that I would buy it if he could find one so long as I did actually come back. I've now bought 2 cars from the same guy.

[@bp39047]

Great Video. Thanks for the information.

[@jacobalten]

Wow I wish I had watched this before I traded in my car and Jeep Wrangler I HATE MY 2014 CHEVY CRUZE

[@parris50]

Any sales person who starts the answer to a question with. "Obviously..." raises my hackles. I feel like saying, "I am not stupid and the reason I am asking is because it is not obvious!".

[@TechViewOpinions]

Shared this with my friends so they become better buyers.

[@KiraOniiChan]

I wear glasses that highlight bad and good salesmen. Just kidding, I'm playing too much Fallout 4 lol

[@johnd.8224]

Many dealers/sales people now use "method" sales. The salesperson must follow the script & has no freedom to deal. Everyone must meet the "manager". Finance is the true area for screwing; they will give you a "deal". Get your financing pre approved before you ever begin looking. Know the 3 or 4 cars you have as top choices & research everything you can about them. Learn about dealer holdbacks.

[@sammyd9564]

Its very simple ppl, if you do not feel comfortable, just move on. Its a very big decision/2nd biggest one of your life, next to a house. You shouldnt feel rushed or pushed at all. There should be zero pressure to BUY TODAY! A salesman/woman MUST have your best interests at heart. This is pretty easy to detect...All those lines they feed are just that..lines. The sincere, honest and genuine salesperson should always win out. As a salesman in the car business for 20 yrs, and now real estate for the past 20 yrs, I found that patience and general care for the client was the best thing one could give. Its not about that sale today, but rather the many sales after ( referrals too) if you earned a clients trust!

[@KevinHunter]

You nailed it! Take care of customers properly, and you build such a large portfolio of clients over time that the volume of repeat customers can be mind blowing.

[@hunterbawlz]

Car salesman here. I agree with many points in this video, especially those concerning insincerity. Where I disagree to an extent is asking customers questions pertaining to monthly budget, price, etc. Our goal is to make a deal and sell a car, and yes, make a profit (SURPRISE IT'S A BUSINESS!). It is comical how many customers don't realize they won't be able to afford the payment on a $50,000 car. Gathering information about what the customer wants early in the process helps me to make better use of the customer's time and mine by looking at a vehicle that aligns with their needs. There's a way to go about the information gathering phase without being a bad/sleezy salesman. Additionally, many customers, unlike you Kevin, won't tell you what they want, which can lead to a lengthier negotiation. If I know what the customer wants before the negotiation, I am able to present this to my management team and, if it makes sense to us a business, we can meet their goals on the first pencil, thus making the process very smooth and easy for both parties. Now, I do work for a dealership that operates more ethically than most I can confidently say -- family owned for 100 years -- and I have had poor experiences shopping for cars myself, so I understand why a probing salesperson who doesn't effectively ask these questions could be a red flag since this could potentially give the dealer the upper-hand in the negotiation. MY ADVICE: Don't necessarily leave if a salesperson asks you what you want to pay monthly or what your budget is. Instead, BEFORE YOU GO TO THE DEALERSHIP, find out what current interest rates are so that you can calculate payments for various vehicle price ranges. Then, look at the prices for the car(s) you want to buy online, and determine what you would like to pay for the car when you go into the dealership. Then, using the payment calculators again, plug in your desired sales price for the vehicle again using the interest rate you know you should get based on current rates and your own credit score. BOOM! Now you have the exact payment, sales price, and interest rate that you want for your car deal. If you present a reasonable offer, a good dealer will always accept (of course unless someone else offers full price while you're there, LOL). In conclusion, good video, but as long as you know what you should be paying for your new vehicle, don't let the dealership asking what you expect monthly / budget wise deter you.

[@KevinHunter]

Many dealer emploiyee's confuse our message with having a problem with a dealer making a profit. No surprise, it's a business. What we take issue with isn't profit, but rather the often lying, cheating, and yes, even stealing from customers that dealers can be guilty of. The deceptive side of a common car dealership gets very ugly. It's THAT, not profits, which isn't a surprise to anyone not working in a dealership. Does that clarify things for you? You make some good points. Thanks for stopping in to comment!

[@Jillousa]

You have some great points as well. I think as a customer it's important to see how many red flags there are before giving up. I made the mistake of getting too far into a deal that I knew I could not afford. I walked out on the last minute The guys were so mad at me they threw me out of the dealership and yelled at me and screamed and kept my spare keys.. I was in my early twenties a single lady and learned so much from that experience. For months I got letters from many banks saying they denied the loan because the cost of alone exceeded the cost of the car. The issue was that I was just looking I was not right to buy that day and felt coerced into the purchase. It was too good to be true.

[@ruizjacob136]

In My Experience #1 "Redbull Salesman" Seems To Also Be The Guy Who Is Watching You Drive Into The Dealership Lot And Runs Over To You And Is Standing Outside Your Drivers Window Before You Could Even Put Your Car In Park. I Knew A Guy Like That At A Local Mazda Dealership By My House... I've Always Tried To Avoid Him Or Go On His Days Off

[@brunocoast]

I didn't have to walk into a dealer to spot one. I called on a used F150 to set up an appointment for a test drive. I was told by the sales person that his dealership wasn't a good starting point for test drive a used truck because they don't keep many on the lot and sell fast. When I said I wanted to stop in on Saturday (the call was on Tuesday) because I can't get there before they close during the week, he immediately said the truck probably won't last until the weekend. High pressure on an initial phone call. Looks like I will be looking for a new sales person. Thanks for the assist on this one!

[@mrman7453]

Its a Ford .. his dealership isnt the only one selling them

[@csinalabama]

If you really want to shop at a dealership, which I don't recommend for anything other than a test drive, look at their website before you go there and pick out a salesman who seems the most like you. Then ask for that person when you get there.

[@93ksj]

I love this channel I’ve learned so much and I’m glad I’ve decided to hold off on my second car buy because I think my first one went wrong and I didn’t get the best deal.

[@KevinHunter]

Thank you! You're doing the right thing. Think about something. If someone came and told you that you needed to move, you'd first ask why? Then, if you did indeed need to move, you'd think about where. You'd take your time, and then go look at some places, see what fits in your budget, find out if other people are having a good experience. If you had to sign a contract at your new place, what's in it? Are their penalties? Extra expenses? What's the cost if you leave before the contract runs out? Buying a car is just as big a decision as moving. Quite often, waiting and considering your "next move" is the best thing you could have ever done. Your future self will thank you for giving it some more thought.

[@93ksj]

@@KevinHunter thank you so much I appreciate that!

[@Reddbeaver]

I would definitely be over enthusiastic to some, but it's because I'm a fan of the brand I sell. It has translated into a good career for me.

[@chester_hobbs]

"The bad salesman pitches you on things faster than a farmer pitching crap out of the back of barn". I spit coffee all over my keyboard.

[@chrismaddox15]

Hi Kevin! I agree with all you said. However, I wish to offer my approach on dealing with "bad salesmen." My approach is not to worry about the salesman. I will control the conversation to get the info I need, demo the potential car, and work with this person through the sales process. Knowing the games they play keeps me in control. (Learned a lot with your show!!! ) ( Worked in a dealer as a tech for 15 years.) After all, it's the sales manager and the f&I guy you need to deal with... the sales person is just the go- between. Also, this dealer may be more willing to "deal?" I would never know if I bailed on this dealer... Food for thought..... Thanks, Kevin and Liz!

[@timothyjohnson9740]

I am in process of purchasing a used vehicle right now. Thank you for your videos they have given me some ammunition to ensure I get a fair and honest deal. I'm weary of driving out of the dealership parking lot with my new vehicle and feeling like I just got really taken to the cleaners. I just want an honest, no hassle, good deal. Like you said in this video - "they need to understand how overwhelming of a big decision this is for me (the car shopper & buyer)." Thank you again for your great videos. I'll let you know how my current deal went or NOT!

[@sidharthchand8072]

I had a huge red flag which I ignored when I asked the dealer salesman if I could check the CD player and he Acted like I asked for the sun the moon the stars and the earth. Car turned out to be a lemon and a car he let me exchange it for turned out to be lemon too. Learn my lesson the hard way. Now I’m super diligent prepurchase inspection.

[@lovecats6856]

When I need to buy another vehicle, I will tell the guy I am looking for an AMC Gremlin. Actually yes I would like one. It was my first car in the '70's.

[@KevinHunter]

Hey, best of luck!

[@faithfulpatriot5590]

My second car.

[@lovecats6856]

Aaaarg the transfer case on my 2004 Silverado truck just went. Now drastically have to get a new vehicle. Thanks to your videos, I will not fall for their tricks!

[@lovecats6856]

@@faithfulpatriot5590 tons of fun and lots pf pep!

[@bikerkat01]

I recently met a bad car salesman. Here are some of what he did/didn't do - 1. Was not wearing a mask (no sign on the door of the dealership saying masks are required 2. Kept me too long, by taking my key for the estimate for trade in value 3. Had to "speak" to his boss three times 4. Kept answering the phone while I was talking to him (rude) 5. Kept pushing me for a decision It was this last one that got me to finally leave. I did tell him later, in a text message that he FLUNKED the visit and I wouldn't EVER buy from them.

[@expressions416]

OMG I just went through this lol...I felt like I was molested in the dealership by the salesmanship awful over the top enthusiasm and aggressivesales tactic..i had to ignore him talking to me and walk off while they were in mid sentence. They didn't understand the word NO! But on another note, I laughed the whole way through this video!!😆 This definitely gave me back my dignity from experiencing such a horrible salesmen.

[@bigruss4331]

I had a disabled car salesman once. (Nothing against disabled individuals). But he could not keep up with me on the lot. I kept having to slow down and wait for him to catch up. And when we were taking numbers he would zone out for a few seconds. I finally left because I was getting irritated.

[@jamespn]

I’m wanted to test drive two different dodge caravans one with higher level trim the other with a lower level trim, the salesman appeared rather annoyed and exclaimed why do you want to test drive two different vans. I didn’t answer him, my wife and I just quietly drove away. It’s kind of funny where any one up could result in a sale and the salesman immediately sabotages a potential sale.

[@leonidas14775]

It would have been smarter to ask politely. Then tell you about the differences between them and maybe upsell you.

[@jamespn]

@@leonidas14775 maybe so, but I found the salesman quite hostile based on my first impression and decided he wasn’t worth my time.

[@leonidas14775]

@@jamespn I'm saying he should have said "sure" and nicely asked why you wanted to drive the other. I agree, if he's going to hassle you then there's no reason to give him business.

[@robtech341]

I just was inquiring about a car at a local dealer. I asked if the could shave a little of the doc fees etc...."Sir, this is the cheapest (insert model here) you will find. Other dealerships are marking up over MSRP $3,000-$5,000 dollars. I'm just hoping the car is still here when you are available to come in." This is totally untrue and I sent him a screen shot of 20 some odd exact vehicles all within $10 of each other. I'll bet Ambien has a kiosk in the breakroom at car dealers. Cheers.

[@dave1956]

I remember a dealership that wouldn’t let us test drive a vehicle until we completed a credit app. The salesman walked away and I started to fill out the application. Then I thought about it. I got up, took the application and found the salesman sitting with his feet up on his boss’s desk (how cliche is that), got his attention, tore the app up in front of him and we walked out.

[@KevinHunter]

Good for you!

[@AnalogueInTheUK]

Even if I'm buying, I NEVER give the sale to a clown. Simply return on another day, make a sensible offer and give the deal to a nice, humble, non-ego, non-BS merchant.

[@richardsmith1284]

I like having a best friend for 2 hours

[@Sparkchaser1]

Super high intensity training. I see what you did there

[@jshood3353]

I wanted to buy a truck but the salesman wanted to sell me a market. The salesman kept telling me market price but I wanted a truck price. The price of his market was much more than I was willing to pay for a truck. I did not buy a market or a truck.

[@jshood3353]

I really wanted a used truck the salesman wanted to hang me with. I told him so. I also told the salesman his mission was to talk me out of buying the truck. The salesman did a good job. I left without the truck.

[@markh.6687]

@@jshood3353 A woman I know called me one night, saying "there's nobody home." I went there and she was right! Same deal as these salespeople.

[@aronkaspar6369]

My wife has a Kia optima, she has had to drop her car off 4 times for various recalls. I drive a dependable Toyota and whenever I drop her off the car lot sharks come up to me asking if I would like to trade in my car for a Kia. Once I explain what my wife is going through with the recalls they get real quiet.

[@finallythetruthisout761]

I have been having fun trying to find a truck upgrade. I never let them try to pull my credit before I even see a truck I like. Walking out with a paid off 4x4 drives them crazy.

[@thomashughes9246]

I remember this first car I traded in was an 81 escort with 188k miles on it. They said I'd have to pay them $500 to take it!"

[@greghaff229]

At a Hyundai dealership, i asked the salemann for ask for a itemized invoice with the final out the door price. I'm still waiting.

[@slavikarlov]

Hard to believe there are car salesmen like that despite so much information available to the consumer fingertip.

[@russelljohnson6885]

Easy enough to contact the sales manager and offer $1000 over cost, not invoice but cost, net of dealer rebates. This works but you have to be patient until they finally call. An offer is an offer and I’ve used it lots, they have to make money but no point on letting them hit a home run from you.

[@mrman7453]

I never make the first offer ..... cars are the only good you purchase and offer a price . You cant buy milk like that . Always remember maybe he just looking to move the car to make his numbers for the month

[@RetiredSignDude]

Thanks for the effort. Worthwhile video.

[@PrettyGirlPlans]

I got a bad deal from a bad car salesman so now I am willing to get a lawyer so that I can get my money back from them…thanks for this video Kevin

[@jrbees929]

#14 for me is when _I know_ more about the vehicle & features than the sales person. I definitely leave... But after a test drive since that's the most enjoyable part of looking at new cars for me.

[@younggrinch2826]

What does it matter if you know more than the salesperson? If you like the car just buy it

[@jrbees929]

@@younggrinch2826 It's a reflection on the dealership to me. If their sales people know little about their own product what about their service department & other departments? The dealership doesn't care about first impressions? Makes me not trust them.

[@buyamerican3191]

Hi Kevin, Love all your videos. I have recommended you to so many people since I saw you for the first time. You have saved me and all of my family members so much! It's sad but you're videos just reinforce my opinion of "sales people are unnecessary and just worthless maggots". Why did it ever become necessary to have "sales professionals"?

[@marekeos]

7 years ago when buying a brand new car, I wanted to take it for a test drive. Some jackwagon jumps in the car with me, blasts the radio and lisps "Lethhs listehhen to shshome tuneshh!". I was like, ya this test drive is over and I'm erasing your dealership from my memory.

[@KevinHunter]

Lol!

[@carlpeters1278]

Where I live we have like a whole 5 dealerships and only 3 are new car lots. I'm wondering if you think it would be bad form to go to one of the larger lots and ask for a different salesman if I don't like the first one I get?

[@carlpeters1278]

@Biggus Dickus thanks for the reply and I love your user name. Monty python rules!

[@The173gispa]

Went to test drive a 2022 (Dealer Certified) Lexus RX350. It had a dead battery. No test drive

[@midnightcaller200]

Back in 2006 I wanted to buy a Camry or a Corolla I went to the dealership and told my sales man I only had 15 minutes to look, I had to go to work. All I wanted to do was sit in each one and see the leg room he said " OK " and let me leave the LOT!!! I came back a week latter ,and bought the Camry, just because he let me walk out I asked him later about it and he said he dose not like to preasure anyone into buying a car he told me it has to be their decsion (SP) I was going to buy anther car in 2012 from him but he was gone but I did find a very nice cars sales man that I like a lot, and if he is still around I'm going to buy anther from him my 3rd a tundra truck ohhhh the service department is one of the best I ever had

[@michaeld5770]

When it takes 3 to 4 hours for a car deal yes the salesman wants to get to the chase. If your going to meet the customers needs there must be some qualifying otherwise both the salesman and customer will get frustrated.

[@SmashingProdigy]

The first salesperson I interacted with on my car shopping journey was an older man who's been in the business for 20 years. During the entire test drive he asked me questions and would answer any questions that I had for him. The back and forth was there, and I wish I could have purchased a car from him... if only the price wasn't so high and his dealership didn't charge an extreme markup. Still he was polite, and applied no pressure whatsoever. The next guy I went to visit was probably not the worst guy, but he seemed very inattentive. When I asked him any questions he gave me short abrupt answers, and never went into much detail about any of the cars I was interested in. He was also the only one that didn't look professionally dressed. He was wearing shorts and a t-shirt. Nothing wrong with that, except he was the only one dressed like that while the other salespeople had long sleeve button-ups or uniforms. He then proceeded to ask for my details about how I'm going to pay for the vehicle. Told him I was just looking to test drive and inquire, and he brought his manager over to apply some pressure. Never going to that dealership again, and recommending my friends and family to stay away from them.

[@BigMike246]

I'm so scared of buying a car these days. And I work for a car dealer!

[@lovecats6856]

A salesperson told me "this is really popular". I said I don't care what most people like, I want something that actually works.

[@KevinHunter]

You got it! Thanks for posting

[@stevenlamberti7871]

Love this video awesome thanks again!!

[@maxbacon4828]

Kevin Hunter , we need you in the UK!.

[@robertthomas5590]

Valuable information. Thanks

[@stevesand8845]

I went to a dealership and got juked and jabbed into a used Chevy HHR, I didn’t even get to LOOK at any other cars the whole friggen team handed each other off and they were like “you aren’t selling that HHR, are you, I was gonna get it for my wife” and the salesman working with me was like “if Steve (me) doesn’t take advantage, then it’s yours tomorrow” made me feel like there was only one car I could buy and the clock was ticking down

[@crispcarguru303]

I don't know about that one maybe I'm too new yet. I may or may not seem super excited around customers. I've also heard I'm monotone. I just excited because I'm an enthusiast who gets to help people find a vehicle! I would take the first one with a grain of salt buy I might be the 5% of car sales world.

[@CCaudits]

Lmao, Kevin. These are funny comebacks. My favorite one is the salesman that needs a mirror lol. I am going to definitely remember these sayings. I'm saving up right now for a new vehicle and will use these sayings when I go into a dealership. I had to watch this video twice I love it.

[@KevinHunter]

We like to have a little fun when we run into an idiot. Keeps them wondering "Who the heck was that?" when we leave. The funny part is that there's a logo on the side of the vehicle we drive "#TheHomeworkGuy is in plain sight. They should have known before they started. When they inquire about "the trade," we say, "No, that's a company truck." Big clue, and the idiots miss it. So, we have a little fun with them!

[@CCaudits]

@@KevinHunter lol...you make me laugh there needs to be an award for that.

[@rhaythe]

@@KevinHunter I can imagine that departure line. "Sorry to waste your time, but I have a lot of Super High Intensity Training to get back to, instead of what you're shoveling, sir."

[@boydmerriman]

My wife and I were looking for a double wide in North Carolina, and we walked up to one place where a salesman stepped out the door as we walked up and said "Fate has brought you here!" He had the plaid suit too. We said "No, we saw your billboard out front and thought to stop in and see what you got". Two other salesmen standing nearby shook their head when they realized what a loser they got! A Ford dealer tried to sell us a van, and said "My baby needs a new pair of shoes". That killed it as quick as the bad van he showed us. I also hate it when a salesman says "I need to talk to the manager, I'll be right back" and then goes out into the parking lot to chat on his phone for the next ten minutes leaving us hanging.