Kind, Polite English for Work [Professional English Skills]

Get 4 strategies to help you switch from direct, assertive language to polite, diplomatic language in English.
I created this lesson originally in January 2016 because one of my students was worried her English was too direct. A coworker told she didn’t sound friendly in English.
Since then, I’ve continued to get emails and questions here on KZbin such as:
- How can I be more polite in difficult conversations in English?
- How can I show that I'm friendly and interested in other people in English?
- My coworker said that I sound aggressive when I speak, what can I do?
In some languages, formality and politeness are easier. You may have a formal and informal version of ‘you.’ Or maybe you can change word endings to show politeness.
We don’t have those options in English but in this lesson you’ll know exactly how to switch from direct, clear language to more polite, formal, even diplomatic language in English.
As always, my goal is to help you be flexible in English and have the strategies you need to say what you want, how you want.
For this topic, I have several more examples to help you in my online lesson. You can get that here: www.speakconfidentenglish.com...
In this video, I also mention my lesson on how to be assertive in English. You can find that here: www.speakconfidentenglish.com...
#speakconfidentenglish #englishconversation #politeenglish
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Hi, I’m Annemarie - an English teacher whose expertise is in spoken communication, confidence-building, and fluency. Everything I do at Speak Confident English is designed to help you get the confidence you want for your life and work in English. On my KZbin channel, I share weekly lessons with strategies, skills, and resources to help you:
● Have English conversations that are fun
● Communicate clearly without getting stuck
● Interview and get the job you want
● Share your opinions in a business meeting
● Make friends easily and start a conversation with anyone in English
● Go to the grocery store, order a coffee, and live in English, without stress
● Feel comfortable and confident with your voice in English
Thank you for watching my videos and trusting me to support you on your English confidence journey.
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★ CONNECT WITH ME:
WEBSITE: www.speakconfidentenglish.com/
PINTEREST: / spkconfidenteng
FACEBOOK: / speakconfidentenglish
LINKEDIN: / speak-confident-english
INSTAGRAM: / speakconfidentenglish

[@lenapas9480]

If everyone was educated and polite as this woman how great the world could be. Pure charisma.

[@Speakconfidentenglish]

Thank you so much for the kind comments.

[@gladyscid212]

Yes Lena you are right.

[@ksubasenko6618]

I agree with you 🔥

[@heatherreisbig8592]

I love listening to you speak, Ann Marie. You are a wonderful role model.

[@MYTHOMINHTRAN]

Listening to this lesson brought me back those years 1986 - 1990 when I was first working in an American company located in Zurich, Switzerland; in which there were multi national workers like Swiss, German, English, Canadian, Turkish, Chinese, Singaporean, Vietnamese, SA....In that place I have very seldom heart the world "please". People were so aggressive, sarcasm, gossip...I wished I would find this channel the other days (The internet was not even existed!)!

[@ambreenirfan950]

I have been following you for a month now and it has greatly impacted my day to day communication in English by giving me more confidence.

[@Speakconfidentenglish]

I'm so glad to hear that, Ambreen! Thanks for watching.

[@elenatorgai9441]

Thank you for your incredible level of service and for generosity. It was awesome to develop kindness

[@sohamsehgal7410]

@@Speakconfidentenglish , do you take a class online?

[@chingchung9307]

I'm studying at Fiji National university and I found your English teaching is much of good help..

[@mohamedabbas4740]

I'm immensely grateful for your efforts. I would love to say you are a masterful teacher ....I love you so much 🌹

[@AFillaster]

You are amazing! I'm adapting your lessons to my students' level and always referencing your videos. I love your lessons and they do so too!!! Thanks a million!

[@katsiaryna-aulaska]

I wondered if we could change the time of our meeting tomorrow? Sorry, I couldn't quite catch that. Could you please repeat it again?

[@barbiebrenda]

Thank you! While I have been working I've realized that there is not enough just to speak english but it's necessary to know "how to communicate". You are a master of communication!!

[@monicagutierrez4246]

When I hear my family enjoying, that's music for my ears! Thank you very much for your lessons.

[@jeannerezaba795]

I would like to say" thank you" my idol for sharing this wonderful knowledge. I really admire your teaching and ideas. I have learn a lot by following you for almost a month but like you said "focus" is important and should have to find a way to focus on using some advance vocabulary little by little and use it in a regular daily conversation. Once again thank you and i will always watching you.

[@andersonmachado9739]

I have a habit to hear you every day and you have helped me with my English. Thank you and congratulations your goal is reached people at all places.

[@aldrinpadua28]

This is what exactly I need in my mind. Thank you as always.

[@ilanavinitsky3115]

Hi, Annmarie, these strategies sound really helpful. I will definitely use them at work. Thank you so much!

[@raveendranathankartha1072]

Maam, This is an amazing lesson I can't resist express a heap of heartfelt thanks and affection to you, your presentation and narration. I yearn for more as today's world demands a kind, polite, civilized People around. The change in style of your language, whichever language it be, it could radiate immense pleasure and comfort and confidence to the listeners. Million thanks to you. Awiting more such garland of precious Pebbles..won't you.

[@ramlahmnanyonga]

Thank you for your generosity, each of your lessons is impacting me immensely, I can't keep off

[@goodjobtenshoku]

You are the only person who teaches English and manners!

[@Speakconfidentenglish]

Thank you. I appreciate the compliment.

[@ilgiardinonelcassetto4126]

@@Speakconfidentenglish you are so delicate but specific and technical at the same time!!! Compliments, you are so good!!! I totally agree with the corean girl!

[@christopherorient3129]

Namaskar, your way of teaching, conversation style with proper emotion is really influencing. You are aggressively gentle, soothing, a person worth acceptable in terms of language learning.

[@treasurehunt27]

From research as far as i remember when you use the negative questions it works like suggestion, which is not only the idea to be polite but help someone to make decision. For e.g. when you say : "don't you think we should do something... "easer is to get answer, "no i don't" This strategy has a power and we need to remember that when we want to achieve something.

[@Tutume1111]

Great tips! So glad i have found your channel. Thank you

[@vanessaurtubia]

Thanks a lot for your lesson Annmarie. As an English teacher looking for online students (potential clients) this was very enlightening. Have an excellent day!

[@olgabonnici278]

Brilliant! Especially in this multicultural society and work places where we meet so many cultures... thanks a lot! It was very helpful.

[@santa4754]

Wonderful job, thank You! I appreciate all Your videos, so useful ☀️

[@davidmaina9059]

I like your politeness in explaining everything , am learning something new every day from your videos

[@JuanSanchez-jf9fo]

Nice advices, I love your english tutorials.thank you.

[@lindaluo8766]

It’s my first time learning on line and it’s very useful! Thank you very much to sharing your knowledge👍I will be attending each day.

[@Some_One_Hidden]

You can't imagine how this video helped me. I can't express my appreciation to you 🌹💐🙏

[@josevicenteruiz4812]

Hi Anna Marie, your videos always are very useful, I each time enjoy to see them, thanks a lot because they help me very much to learn and improve my English. 👍

[@franciscoviana8068]

Great class! Besides beingn a great teacher you're really a nice and kind person. God bless you .

[@ReneeSLiu]

Thank you so much for this video! It was very helpful.

[@susanassll9632]

You are wonderful, thank you for your lessons!

[@alessandraantunes4778]

“A warm smile is the universal language of kindness.” - William Arthur Ward I Know it but sometimes it's good when someone reminds us of it, because the daily routine can make us forget that. Thank you, Anemarie for remind me about it!

[@ernestorosado108]

I highly appreciate your videos. Fantastic way to improve my English.

[@lyazzatrakhimbekova6973]

Professional level of introducing such subtle things

[@mariaparedesbermejo]

Hi Annemarie, I have just discovered your lessons, you are great! Thank!

[@Perizim]

My wish is to excel in my career by using professional polite English language and this is what exactly is going to help me achieve it. I would like to thank you for these wonderful lessons. ❤

[@Speakconfidentenglish]

Thanks so much for the kind comment. I'm thrilled to know my lessons are helpful to you. I wish you much-continued success on your English journey!

[@thawngwinlian7367]

Thank you so much for being in your English course

[@shailzapuri2578]

Hey, i start you to follow a few days ago. i have seen your some of videos, these are so impressive. Thank you very much for your effort.

[@andyrusso6599]

Your're amazing teacher...This is very helpful...

[@thilakasirispathiranage9981]

You are well - versed with the topic. Thanks 👍

[@josephwar3943]

Thanks, I love your classes. I have learnt a lot of. I really like your speech.

[@marisol9171]

Excellent suggestions! Sensitive & helpful to a person who is not a native speaker.

[@Speakconfidentenglish]

Thank you. I'm glad the lesson was helpful.

[@delfinoramirezperez4843]

Interesting to meet people like this beautiful woman...congratulations..

[@abdouladamou]

I'm glad to see all your videos on KZbin

[@jiseonhwang6644]

Thank you for a good lesson again!! :) 1. I wondered if we could reschedule the time for our meeting tomorrow. 2. Sorry, I couldn't quite catch that. Could you repeat it, please?

[@Speakconfidentenglish]

Great job! These are perfect responses to use to my 2 challenge questions!!

[@josesorto796]

Thank you for you conversation & little by little I.going understands the class teacher 👍

[@olewangaparmitoro1395]

Thank you very much for this knowledge us it's increasingly my heart carrying positive approach my college's working with them

[@bonniesaiubon1571]

I'm so greatful that I came across you video today...as I have been studied English and working abroad as a second language speaker I'm so still struggling at times ..so thank you so much for your kindness and such a wonderful person 💕💕

[@Speakconfidentenglish]

You are so welcome! I'm happy to know my lessons are helpful to you.

[@brahimdinar572]

Clear simple and more interesting Thank you

[@belindachu6813]

Thanks so much for your teaching I love watching your KZbin

[@augustotonon4599]

Annemaire thankyou for your videos! It's simply the best!

[@XYZ-ig5vb]

Excellent exemple thank you .

[@ManishSharma-sk2zh]

Hi Annemarie, Sincerely appreciate your efforts. Thank you.

[@veryberry2843]

Since English is my second language, I've heard that I'm very blunt. Especially when I'm texting.. I didn't mean to be like that, but certainly I did not know how to talk in a polite way. 😅

[@rajagopalachary3879]

Very good and nice message on enlightening the audience with a mesmerizing presentation.Thank you.

[@agnesgulyas2972]

Thank you for the lesson I appreciate that.

[@Speakconfidentenglish]

My pleasure!

[@josemartino3658]

Very useful! I loved it! Thank you so much, Annemarie.

[@legitimefuentes1780]

So generous with her knowledge. God bless you more.

[@Speakconfidentenglish]

Thank you for the kind comments!

[@user-vb6kg3nh9m]

‏Thank you so much for your help I for your time to upload the video such a great job

[@LOKO32100]

Thank you so much for this video.

[@reneeshfrancis3502]

Indeed great lessons you are taking, thank you

[@terrybuff2305]

I appreciate the way of teaching. Thanks and keep it up

[@marciazapata8031]

Amazing teaching, deeply different from our english....love your way...

[@JennyJia]

very helpful！Thank you Annmarie!❤️🌹

[@soniaaparecidterrasangaade838]

You are good! Thanks!

[@salahalrifawi9177]

I'm happy to see you again I fallow u our teacher my greetings to you .

[@KristaMettala]

'Would it be alright if we re-scheduled our meeting since I have a prior engagment?' and 'I'm afraid I didn't quite catch what you just said. Would you mind repeating that?'

[@mariaeugenia6416]

Great class!! Thanks. so much!!!

[@aartidayal4268]

Amazing lesson ! Thank you so much. 1. I wondered if you could reschedule the meeting? 2. I am sorry, would you please repeat that?

[@irinanenahova3083]

Thank you for you interesting lessons! 🥰

[@mayapun2868]

I' am realy happy with yor kind video. Fantastic

[@summerapril9946]

I would love to hear and learn from you wonderful lesson

[@s-p-man5271]

Hi there. It is amazing the confidence that you have to teach others. Your voice is clear, and at the same time, it relaxes me. I watched the whole video, and I just learned something new. Well done and very educational.

[@devadassenarassen-pillay5484]

Your approach captivates attention, you keep on innovating using concise examples, your soothing and mentoring voice is yet another motivation to learn.Poised, composed, you have that eloquence and charisma. You do possess and employ effective techniques to get aspiring learners progress and seek for more.You stand off the lot.Sincere thanks for this much appreciated lesson.

[@Speakconfidentenglish]

Wow, thank you!

[@thewillmore9966]

I've subscribed few English fluency channels here in KZbin, so far you are the one that I really like. How you pronounce the words was very enticing. Please if you could post a video about how to enhance writing skills in English, what are the rules in constructing proper sentences. I would appreciate it. Thank you so much. I have struggle so much with my English and I am always being so hard on myself about it. I keep forgetting those new words that I have learned. Plus I stuttered when I speak.

[@marctucciaronemusic7738]

I really appreciate your videos ! I teach a lot of executives in Spain . Their native language is much more direct and your great suggestions here will be very helpful to them .Thank you . Kindest regards , Marc

[@Speakconfidentenglish]

Thank you so much! I'm happy to know it was helpful to you. And you'll be able to apply the suggestions to your work!

[@saragouasmia7475]

When i watech your vidéos really ,I hope speak english fluency such as,I love how you speak fluency and confident and relaxing very very beautiful your voice.

[@joelmarin1927]

As always perfect explanation of great help

[@alessandraantunes4778]

Hi, Annemarie! It was a fantastic and very helpful class! My answers are: Question 1: Could we change the time of the meeting? or Would you mind reschedule the meeting for other day? Question 2: I am sorry, but I didn't understand you. Could you repeat it, please?

[@Sara-ne5hu]

It’s so useful video thank you 🙏🏼

[@shabtaimizrahi4894]

awesome, fantastic lesson

[@suadaquil3280]

this is amazing- thank you it is very practical lessons and technique

[@TopaPensar]

Thank you very much!

[@lorenastanica3024]

Hi! Really appreciate your videos and definitely by watching all of them, my level of english will improve. It would be even better, if the videos would be subtitled, so we can also see and understand how to write in english. Thank you!

[@vipangoindwal77]

Impressive teaching

[@BucharestBreak]

I will definitely add this to my lessons.

[@phil5809]

Thank you so much ❤️.

[@paulooliveira-io3xc]

Thank you, Annemarie!

[@reginaferreira6446]

Thank you!

[@loananhwesser5571]

Definitely I really like every your English lesson! Have a good day

[@Speakconfidentenglish]

Thank you! 😃

[@j.m.silva__]

You are amazing! Thanks for these video, I hope you know how goo they are! Keep it up, loving it!

[@Speakconfidentenglish]

Thank you, I'm glad you like them!

[@maruthurmohan6360]

Beautifully explained likewise in individual's mother tongue should apply the same principle

[@thameryalda2910]

This lesson was what I need to learn to thank you, teacher.

[@Speakconfidentenglish]

Glad to hear that!

[@damchalukameidammei3941]

I really love to hear your voice its imazne and i had been watching your video from last year 2019

[@najathullau.k6065]

It is building my confidence more better. Thanks. The answers are: I wondered if we could change the time of our meeting tomorrow. Pardon, I couldn't quite catch that, Could you please repeat it again.

[@schoolydoo9536]

wow for vague language this is the point polite ness soften effect a bit, diplomatic, could, should, don't you thing,,, good examples given to choose,,,!!!!

[@marthafernandez954]

Love your videos. Thank you very much.. They are very helpful.

[@Speakconfidentenglish]

I'm glad you like them! 😀

[@angelavaknin7915]

Thank you very much for your efforts 🥰

[@khaledchergui2605]

Thank you so much dear teacher

[@azaharuddinazhar5930]

you great a huge respect you ma'am . thank you for teaching us sending u greeting from india