Whoever you are, you're a DARNED good spokesman. The way you speak, rhythm, pace, cadence, and tone make EVERY word stand out - it makes me pay attention and understand everything you say. It's as if suddenly there is clarity in the world. You've probably been told this before, but you have a gift.
@TheReaganRevolution4 жыл бұрын
Right?! He sold me to becoming a sub to this channel and even looking at their website! lol
@knifeaddict10144 жыл бұрын
Yup that’s why I been following him for awhile now, perfect pace!!
@freenational4 жыл бұрын
Amen
@pktang30864 жыл бұрын
Agree. Best bushcraft knife guide video. He got all my hears.
@alanparks79194 жыл бұрын
Exactly. I think his name is David Anderson...? He does all of the Knife Center’s videos, and he’s the full package. Simply put, I trust him. I buy most of my knives from KC, and have taken his advice more times than I can count. He’s never led me wrong. His knowledge is amazing, and if there’s something he doesn’t like about a knife, he says so.
@barra6504 жыл бұрын
I'm going through a rough time at the moment , but watching your relaxed style and presentation took my mind off things for awhile . Thanks Dave . I have the Helle Aldin and enjoy using it.
@knifecenter4 жыл бұрын
Hang in there friend! Glad our videos can offer a bit of reprieve. -DCA
@sosteve91134 жыл бұрын
Hopefully your back on your feet quickly
@barra6504 жыл бұрын
@@sosteve9113 We all have our rough spots , but kind words and thoughts really do help . Thanks Steve
@mickbeck26664 жыл бұрын
Focus you said rough time At The Moment. Life is up and down. Bushcraft community is one of the most supportive you will ever find.
@barra6504 жыл бұрын
@@mickbeck2666 looking around , there are a lot of folk with more problems than I have . So I feel thankful for the comments from the Bushcraft community. Thanks Mick.
@coecovideo4 жыл бұрын
thanks a lot for not talking with a question mark at the end .... really enjoyable
@JACathcart51814 жыл бұрын
David, I am a full-time public speaker and knife aficionado. I live about 20 minutes from one of your competitors in Pleasant Grove, UT, where I purchase most of my blades. I am extremely impressed with your knife knowledge and smooth delivery. Your videos are polished and concise and I love your attention to detail. I have not yet purchased a blade from KnifeCenter, but rest assured that will be remedied soon. Thanks for your excellent work.
@baroneb50434 жыл бұрын
James Cathcart what does you being a public speaker have anything to do with knives, buying a knife ? This guy can spin his presentation about a knife all he wants.... bottom line the knife speaks fr itself if u know anything about knives
@corbindallas19544 жыл бұрын
@@baroneb5043 reading comprehension isn't your strong suit, is it?
@knifecenter4 жыл бұрын
Thank you for the kind words James! -DCA
@WhispyWoods.4 жыл бұрын
That intro was the best and most concise comparison of survival to bushcraft I’ve ever heard. Bravo!!
@urbansherpa4 жыл бұрын
Well done. Clear and concise, it’s great info ....without music, or long intro. Perfect!
@egyptian3164 жыл бұрын
My grandfather's bushcraft knife was an Old Hickory paring knife. :D
@sosteve91134 жыл бұрын
I just bought one
@nervsouly4 жыл бұрын
You're speaking in the past. So what happened to the knife?
@darksi2264 жыл бұрын
Great vid! Let's see the follow up vids!! Part 2? Part3? Part 4? Who doesn't like some fixed blade vids. Pretty please.
@calebgoforth92033 жыл бұрын
Agreed
@dayo22793 жыл бұрын
Ditto
@EDK3293 жыл бұрын
Yes sir
@brucewilliams21763 жыл бұрын
I honestly don't know if I enjoy the knives more or you calming rhythmic voice. Both I think 😆
@mofumyon2 жыл бұрын
Timestamps: - 00:00: Start - 01:22: Condor Terrasaur - 03:27: Morakniv Eldris - 05:30: Helle Alden - 07:22: Casstrom Lars Falt Bushcraft - 08:29: L. T. Wright Genesis - 10:23: ESEE RB3 - 11:26: TOPS Bob Fieldcraft - 13:34: Conclusion
@just-dl2 жыл бұрын
Love your list! I have a condor Bushlore which I consider to be one of the best values around. Good thick blade, chunky and comfortable wooden handle, sparks well, good leather sheath. Can baton with it. Can lash it, but never would use it as a spear. Pretty much all the bones of the terrasaur but with wood and leather. I also have a Mora for my wet work. My 11 year old daughter likes it better. Smaller handle, easier to handle. A bit more grippy when wet. For bushcraft, readily recommended both.
@shj20004 жыл бұрын
You are the best knife presenter on the internet. You cost me $ :-)
@kaltonian4 жыл бұрын
Spot on m8 regarding the difference between survival & bushcraft, these are all great knives for bushcraft as people forget that a bushcraft knife is generally smaller and any bigger then it begins to loose it's practicality as a day to day bushcraft knife.
@hankitytankity4 жыл бұрын
Great steady presentation! And just the right length. Wouldn't mind seeing more presentation on bushcraft knives.
@calvinlewis89244 жыл бұрын
As always David an excellent presentation of specific knives. Thanks!!!
@tonyrc62453 жыл бұрын
Just bought a benchmade bushcrafter. Haven’t used it yet but can’t wait to.
@Yiannis21124 жыл бұрын
The Lars Falt and also Casstrom's No10, are great bushcraft blades
@candon19724 жыл бұрын
Im from Scandinavia and this episode is approved 👍🌲
@sosteve91134 жыл бұрын
Been there 👍👍
@quatele4 жыл бұрын
LionSteel B40 is my new favorite because of the high quality materials, beautiful construction, and above all the fit and feel.
@christopherskipp15254 жыл бұрын
Do you think the handle is long enough? So many knives are made with handles that are too short, including folding models.
@michal.laskowski.4 жыл бұрын
B41 even better
@PaoloStamaria-jv8ws4 жыл бұрын
Excellent video, What I have is a morakniv robust carbon steel, It serves me just fine
@rayrieder23802 жыл бұрын
Keep up the good work David you really know your knives!
@aleksandaradzic78442 жыл бұрын
As always You did very nice job!!! 👍💪👍😇
@MoosesGearGooReview4 жыл бұрын
great quick overview of some great Bushcraft options. I personally love the Condor Terrasuar. Its such an awesome well balanced design for a buscraft knife. It hits all my requirements and features at a perfect price point. I also like that it comes in multiple color options too. P.S. I like the history and name drops about bushcraft, like Ray Mears.
@the_heirophant70463 жыл бұрын
Great picks. I carry Fin Wolf and 4" Ti-Lite with aluminum slabs.
@matthewschlegel41884 жыл бұрын
Great list! LT Wright Jessmuk is my favorite for sure!
@tanmoydey73272 жыл бұрын
Thanks for such a nice recommendation, could you also make review on WCSK and other WC knives
@jse92834 жыл бұрын
I love scandi grinds as an outdoor/woodcarving knife but I've grown to really love and now prefer the versatility of the full flat kephart style of my LT Wright Next gen knife.
@austinpundit63214 жыл бұрын
Gee, that looks like a nice knife!
@NGMonocrom4 жыл бұрын
Two things: One, surprised not to see the Condor Tool & Knife Bushlore Camp knife on the table. Sure, the Terrasaur is the new kid on the block from Condor. But their Bushlore model is as tradition a Bushcraft knife as it gets, at only just over $55 on your website with a good traditional leather pouch style sheath. Such designs often cost a heck of a lot more. Second, I did order a TOPS B.O.B. from KnifeCenter awhile back. Also in 154cm and with the kydex sheath. I love it! Absolutely excellent. And I also loved the *older* TOPS ferro rod that came with it. The one with one fire-starting rod, and two magnesium rods sandwiched together. The reason why I love the old ferro rod is because I hate the _new_ version that TOPS is now selling. Can't get the old one anymore if you want to just buy it separately (with the included whistle and P-38 can-opener) like you could awhile back. The new version is just a thick. generic ferro rod fire-starter. I'll be honest... I bought two or three of those from you, thinking I was buying the older version based on the pictures on your website. Got the newer version sent to me. It just honestly wasn't worth the time or effort to return them. I have tons of traditional ferro rods made by other companies. Really didn't need or want more. Please don't misunderstand. Not blaming you at all. With the sheer staggering volume of products you sell, it can be easy to miss an unwanted "upgrade" of simply one product. I would greatly appreciate it though if you'd change the picture on your website to reflect what customers will actually be receiving when they order the TOPS ferro rod, and TOPS piggyback with included TOPS ferro rod from KnifeCenter. Thank you.
@mc3ruiz4 жыл бұрын
Yep, same thing happened to me on the ferro rod. I keep trying to find to older version with the mag rods but no luck yet. I'll let you know if I ever find a source of old stock. Would be nice if KnifeCenter, BladeHQ & all the others updated their pics & descriptions though.
@granthagen29962 жыл бұрын
I've got an Ontario SP-5 Survival bowie, and it serves as an excellent bushcrafting knife, despite the size and clip point
@Aztkw0lf4 жыл бұрын
That tops one is really cool.
@rmoraespinto4 жыл бұрын
All great choices at fair prices for what one gets! I have used almost all of them and they are excellent for taking care of bushcrafting tasks. Of course, that are many other makers and models that claim to be exceptional bushcrafting tools. But I think that this choice was perfect! Congrats again, David.C.!
@pjcolella81904 жыл бұрын
NY State has 3 wilderness areas: Adirondacks, Alleghenies, and Catskills. I have spent time in all 3 but mostly in the Adirondacks and Catskills. My belt knife is a Sears brand boning knife in a PVC sheath darkened with shoe polish. It does everything I ask of it
@jasonpye96504 жыл бұрын
Love the knife love David keep up the good awsomeness brother
@brodon48864 жыл бұрын
Jason Pye Is the divot on the wrong side?
@QenaitheCustodianGuard4 жыл бұрын
I have casström Lars fält with dangler, the knife is fantastic. Great materials, fantastic size and good weight to it. Also carry the Safari as my secondary with a scout-plate, great knife also!
@natek19934 жыл бұрын
Would have loved to see your knife design in this list David. Thanks for the video. Have a great day.
@mtnjew76894 жыл бұрын
In norway you can get pretty much every helle knife for under 100$
@knifeaddict10144 жыл бұрын
I heard helle is ok but not the best I have been wanting one tho but haven’t talked myself in to it yet.
@marcjwilliams33594 жыл бұрын
David C. Anderson - you just maybe one of the best presenters on the tube. Good voice; tone, inflection, volume. Think radio announcer if you leave KnifeCenter. PS. nice knives. thanks
@knifecenter4 жыл бұрын
Thanks for the kind words Marc! -DCA
@uruk-4 жыл бұрын
This is a great list guys
@khaerulikhwan4 жыл бұрын
Entertaining, educating, and relaxing :)
@paulwinkler36233 жыл бұрын
.for small works Mora, for middle SOG Seal PUP, Defense too, Big things like batoning with the LMF II from Gerber. Sleeping Back Carinthia defense 4 and Carinthia defense 6. Tealightofens and tealights. Winter 2021 is coming.
@bigrisk0074 жыл бұрын
Nice show. I just ordered a Tops BOB, I can't wait for it to show up and try out that bow divot.
@PenjaminFranklinn3 жыл бұрын
How is it? I might get one!
@evansinger87403 жыл бұрын
TBS knives are always great as well
@ROE13004 жыл бұрын
Good knives, excellent presentation.
@LonC19664 жыл бұрын
The problem with leather friction fit scabbards are they can stretch and loosen when used as an EDC knife. Also the knife tip can cut through the threads at the tip. I’ve had two knives do this. I prefer the leather sheath but it has its down falls as well. I have wet my sheaths with hot water then clamped them to the knife until dry to form fit them after they loosened.
@NoneYaBidness7623 жыл бұрын
I have a few Esee knives and the BOB. They’re all damn good
@Ephem134 жыл бұрын
Bark River Aurora 4.5" size in CPM-3V, great all around steel for bushcrafting/camping combined with a great all round design and incredible fit and finish.
@chriswilder49474 жыл бұрын
The lagoom bush knife is a awesome bushcraft knife.
@andersrikardjensen81804 жыл бұрын
Good choices - and you almost got the pronunciation of Morakniv right! Note on the Helle laminate steel. Even if you grind the back to strike a firesteel it will not work - the outer steel of the laminate is simply to soft. My own favorite bushknives are the lars fält from casströms and the fallkniven S1.
@sosteve91134 жыл бұрын
Mora is a great knife, especially for the price you pay for it
@freenational4 жыл бұрын
Why not? Any steel good enough for making a knife is a tool steel. It should be hard enough to strike a ferro rod.
@andersrikardjensen81804 жыл бұрын
@@freenational the outer steel is to my knowledge is not a hardenable steel. That’s the reason. Only the edge steel of the laminat hardens.
@freenational4 жыл бұрын
@@andersrikardjensen8180 , Oh, you are talking about laminated steel. Well that depends. If the outer laminates are austenitic then, it is not hardenable.
@andersrikardjensen81804 жыл бұрын
@@freenational its 18/8 stainless. Whether it can be hardened or not, you probably know more about than me. I’ve just made quite a few knives with Helle blades, and they are terrible at striking a steel.
@robertmansell36674 жыл бұрын
Absolutely love the LTWK but they are just about impossible to get here in the UK😕
@knifecenter4 жыл бұрын
Hey Robert! We ship to the UK. We'd be happy to help you get your hands on an LTWK.
@robertmansell36674 жыл бұрын
KnifeCenter thanks for the offer but I’ve checked and it seems p&p plus import duties plus VAT almost doubles the cost I’m hoping post Brexit Britain gets a good trade deal with the US so I can buy more knives😀
@wismods5 ай бұрын
This is a good, no bs video, truthful. All the knives shown are truly some of the best for bushcraft. I have the TOPS BOB which keeps ignoring the overwhelming feedback about the knives awkward solutions and has done zero improvements since its lalunch. The handle is mediocre, the jimping is unfinished and rough, the finger guard is excessive and awkward and the shango notch is a uselesss gimmick, but overall the knife is a beast (mostly the blade).
@haydensanderson264 жыл бұрын
i have been looking at helle knifes but i still love my mora
@ROE13003 жыл бұрын
👍 Very nice selection of knives that are well presented. Thank you. Survival = getting out danger; Bushcraft = getting out in nature & thriving. Wouldn’t the tool that helped you thrive in nature also be an acceptable tool to help you get out of danger?
@knifecenter3 жыл бұрын
Short answer, yes. Longer answer, when talking about knife genres there are some differences. Went more in depth with that here: kzbin.info/www/bejne/h165ip55rJtjmLc -DCA
@ROE13003 жыл бұрын
@@knifecenter I understand what you are saying. My question was intended to be more rhetorical rather than to stir the passions of the knife community. I appreciate all of our desires to categorize things; BUT, in the referenced video I think you summed it up well when talking about your personal Condor Woodlore knife. Paraphrasing, “a bushcraft knife is intended to accomplish all the tasks involved in the indigenous people’s survival skills”. Paraphrasing again, “that which we call a rose by any other name still smells as sweet”. To be more bold, a 6 inch boning knife would make a very acceptable bushcraft, survival, fishing, hunting, and where laws are reasonable an EDC knife. Plus, one could also bone with it. You produce some excellent videos, the best from any & all retail knife outlets, please keep them coming.
@JensenAzotea4 жыл бұрын
I really like all the fun fact and technical talk! keep these vids going for sure
@Tier1GearEDCReviews4 жыл бұрын
Great picks.. I've become attached to my terrasaur. It performs just as well as my Benchmade Pukko.. For 1/4 the price.
@kpfagerberg3 жыл бұрын
How’s it holding up? For $40 I’m thinking about picking one up.
@bernielomax59084 жыл бұрын
Great video
@jnzupka3 жыл бұрын
My personal pick would’ve been the Mora Garberg
@סתיונווה4 жыл бұрын
Great video!! let's go get some knives (:
@billyhooks994 жыл бұрын
I went to the link in the description for the ESEE Knives and found you offer a Patrick Rollins Camp-Lore PR-4 which looks very similar to the LT Wright Genesis for about half the price. Great video as always look forward to each one.
@johnfuller63384 жыл бұрын
Dave u forgot to mention the cold steel pocket bushman folder as well.
@knifecenter4 жыл бұрын
I like it, but I don't really consider that a "bushcraft" knife. This video was focused on fixed blades anyway.
@Sammyandbobsdad3 жыл бұрын
I love my Terrasaur.
@mermaidsurfer4 жыл бұрын
Hard to believe benchmade puuko isn’t on this list. Great review non the less
@starlingblack8143 жыл бұрын
Great voice!
@X_explorer4 жыл бұрын
Nice movie!
@troymanning31504 жыл бұрын
Nice video. I have got to get me that Condor!
@soaringeagleoutdoors4 жыл бұрын
First knife was the Mora Bushcraft. Workhorse that keeps a wicked sharp edge. What do you think of Utility Knife's Wilderness Knife with A2 Tool Steel? Drop point with a flat grind?
@sosteve91134 жыл бұрын
Mora is a great knife especially for the price,I like to use them myself
@theodoreworthington30974 жыл бұрын
Battle horse knives bushcrafter is my favorite
@elitepower33264 жыл бұрын
great video. love LT Wright knife, for just over $250.
@bosse6414 жыл бұрын
Hultafors seems to have a great bushcraft knife as well.
@knifecenter4 жыл бұрын
Often overlooked because of the vast Mora selection out there, but Hultafors definitely deserves attention!
@sosteve91134 жыл бұрын
Hultafors is in the same line as Mora imho and even cheaper
@joeyjones90414 жыл бұрын
I use the Tops Brakimo knife, it has a modified scandi grind and a bow drill divot in the handle. It's very similar to the Tops Brothers of Bushcraft knife. I like the fact that it doesn't have the jimping the BOB has and i like the overall shape of the Brakimo. It's a great bushcraft/survival knife.
@astondriver4 жыл бұрын
Not a barkriver mentioned :(
@knifecenter4 жыл бұрын
'Twas mentioned at the end
@elizabethtailor1113 жыл бұрын
I recently bought a Jeo Tec #39. Could you review this knife? I'm interested in your opinion about it. Thanks!
@PrivateEyeYiYi4 жыл бұрын
Practically anything will spark a ferrocerium rod. It cracks me up when I hear someone kvetch about stainless blades not being good at starting fires, yet he's never handled a real flint in his life.
@nervsouly4 жыл бұрын
Or one just brings a random zippo for 2,99. :P
@freenational4 жыл бұрын
@@nervsouly , especially them windproof types. Beats a ferro rod anytime.
@Spectrumpicture2 жыл бұрын
There is a brand that ive come across a few times called "joker" are they any good?
@genemcdonald69034 жыл бұрын
First knife above a Kershaw will be a Benchmade bug out is that a good place to start? Lost everything thing in Katrina and have been really slow to replace my knifes.
@knifecenter4 жыл бұрын
We're big fans of the Bugout, especially our exclusive Battlewash version: kcoti.com/2VtFhaM
@chrisdolin18594 жыл бұрын
My buddy has the Bugout and loves it.. I hate it..!! He was going on lightweight since he’s an ultra light backpacker. For a Frogs Hair Heavier I would get the Spiderco Manix Lightweight..!!!!’ Far better Blade..!!!! FAR..!!!!
@genemcdonald69034 жыл бұрын
Chris Dolin thank you for your input, the knifes I lost really don’t rank very hi now days and the selection has grown quite a bit over the years. I’m working on picking up some so that I have something to leave to my girls that was mine. Guns had to be replaced then my fixed blades now folders.
@chrisnewport78264 жыл бұрын
Like the Condor but need a 4” version for Customs. Any ideas?
@EmeraldsheepB4 жыл бұрын
I would also recommend almost any knife from TRC knives (Apocalypse,Millie Couri or South Pole to start) , they'll cost you a kidney but if you got the money you can get a high quality made to last european knife.
@danielmuscarella82394 жыл бұрын
Whats the brass plug sticking out the handle of the Helle ?
@dr.seppjausen97784 жыл бұрын
My Esee 4 is doin such a Good Job ...Love it.
@ReeferNoob234 жыл бұрын
I like convex edge as well
@xavsan4 жыл бұрын
condor crotalus seems to be good
@gunterbecker85283 жыл бұрын
Recently received a Becker KA BAR knife ,which came with a "CANCER WARNING " on the packaging box, what are your thoughts on that. I value your opinion, thank you in advance.
@alexvikendi17684 жыл бұрын
I enjoyed this video but do you know why you have to complete a captcha everytime you're opening a link to your store website? Thanks very informative.
@knifecenter4 жыл бұрын
This happens sometimes for international customers due to security reasons. Rest assured it is not blocked however and you should still be able to order no problem.
@alexvikendi17684 жыл бұрын
@@knifecenter that was my guess too have an IP from Europe (France) David have such a calming voice I'm watching his videos to evacuate the stress of the day. 😂 Love some US made fixed blades for bushcraft like LT Wright (i don't know if you sell thoses) but if I'm ordering one from the US the customs fee of my country and taxes are very expensive (20% + 70$ for "custom rights")
@knifecenter4 жыл бұрын
We are an official LT Wright dealer, so yes we carry quite a few of his excellent knives :)
@KniceKnafs4 жыл бұрын
I have me a mora kansbol and a bark river kalahari bushman in A2 and green micarta.
@maxrez744 жыл бұрын
Another great one made in the USA is the gerber principle. $60ish
@knifecenter4 жыл бұрын
'Twas mentioned. We are waiting on the next run from Gerber, so we weren't able to actually show it.
@thewanderingheathen4 жыл бұрын
Great Video Dave! The Casstrom is a neat blade. I myself am a Morakniv guy through and through. I have several of their knives, and in one of Ray Mears’ videos, Lars is actually using a Mora. Their history is almost the catalyst for bushcraft knives. Consider me subbed to your channel!
@ripa63313 жыл бұрын
Does someone know of a good knife thats a bit cheaper?
@twai80364 жыл бұрын
Can you do a video on best hard use folders under $100?
@knifecenter4 жыл бұрын
I like that idea! -DCA
@mache39843 жыл бұрын
There are thousands of options and I'm having a terribly difficult time trying to figure out what to buy.
@henrymoreland87194 жыл бұрын
some tasty Knives there.
@stefanwolf884 жыл бұрын
I bought a Svord Drop point from you couple years ago and I stopped buying fixed blade knives since then. Can I suggest to do a video about the Svord knives at the channel?
@DoomOfConviction3 жыл бұрын
Just roll up a bit of duck tape if you plan to use magnesium! This stuff flys away just by looking at it and if it’s wet, windy and cold (actually when you only really need magnesium) duck tape safes the day if you collect the magnesium on the gluie side.
@knifecenter3 жыл бұрын
Great tip! -DCA
@StarDarkAshes4 жыл бұрын
Tops BOB looks really nice.
@cbyron93083 жыл бұрын
I know Les Stroud, Survivorman, designed some knives with Helle. I wonder if he’d be up for an interview to talk about them.
@markhager83214 жыл бұрын
What about Jack Lour by Dandy Jack in the UK?
@MrFroggy294 жыл бұрын
Gossman Polaris, inox steel , very good Steel (cpm) . Great knife
@anthonyp70514 жыл бұрын
It’s the best way for me to get a reset. LT Wright genesis 3V Scandi is made just right for all day use
@mi20924 жыл бұрын
I’ve been wanting an Esee knife for camping.
@PenjaminFranklinn3 жыл бұрын
I think ill get a tops overlander for camping.
@quantumfixits75744 жыл бұрын
Nice collection David...hey do you guys still sell the Benchmade Bushcrafter 162 (another great bushcraft knife IMO)
@knifecenter4 жыл бұрын
We absolutely do! Great knife, I used to have one of the first production runs and it served me very well. -DCA
@jasonbruno34834 жыл бұрын
@@knifecenter So Dave... why may I ask did it not make the list in this specific review? Price?
@sosteve91134 жыл бұрын
Mora is a great knife, especially for the price you pay for it,there are similar knife's and even cheaper
@dash84653 жыл бұрын
Not sure it really qualifies as a “bushcraft” knife, but my Bradford Guardian 5.5 in elmax is a incredibly good camp and game knife, and I’m not sure why but its exceptionally good at all types of woodwork too. In a true survival situation I’d want my customized Esse 5… its coating is stripped, has a fantastic convex edge and a really nice perfectly square, smooth, straight and crisp spine that throws mad sparks. Its a little thick/heavy, but it’ll never fail no matter what I’d try to do with it, and the thickness is comfortable to push on even with the sharp spine. A close all-around true bushcraft/survival runner up would be my Tops Bob in 154CM and G10… I reaally like that knife.
@colejames81794 жыл бұрын
I have been dealing with BHK for several years. They are some of the best bushcraft knives out there, but unfortunately their customer service has been lacking a lot lately. That being said the knives that you are showing how is the customer service with these knives?