Daniel Pink & Adam Grant Interview on Why ‘To Sell is Human’: Using Sales Skills in Everyday Life

KNOWLEDGE@WHARTON ARCHIVES: Whether you are an educator, an art director or a project manager, you are in sales. So argues bestselling author Daniel Pink in his new book, To Sell Is Human: The Surprising Truth about Moving Others. Pink recently visited the University of Pennsylvania as a guest lecturer in the Authors@Wharton series. Wharton management professor Adam Grant interviewed Pink while he was there to learn more about the ideas in his book, including why consumers mistrust salespeople, what the new ABCs of selling are and why questions may be the greatest selling tool.
#Sales #SalesTips #Salestraining #adamgrant
More on this interview: knowledge.wharton.upenn.edu/a...

[@Tourwriter]

Thanks Dan. Motivational Interview Technique. It isnt about empathy, rather helping to help themselves. cheers

[@rajkumaarb]

Awesome interview. Helped me to change the perspective on Sales. Sales is less pushing and more consulting is a mind-blowing idea.

[@margueritjia6451]

I like this idea so much!!

[@denniserodriguez8719]

THIS WAS SOOO USEFUL

[@kamrana2805]

I agree with you 100%.

[@nguyenthithusuongfefplhcm2646]

This is so useful.

[@atulpmankar2862]

this is very good video

[@ultimape]

That eyebrow raise at 19:50 - I really want to believe he did that on purpose.

[@veryniceflower5175]

No, it was probably an involuntary facial muscle twitch spasm.

[@iSuitUp]

Obviously you did not listen (or did not want to?). What he's essentially saying is that humans wants to "exchange". That exchange can be based on knowledge, experiences, goods, etc. that every human does it.

[@johnkirton2534]

Excellent book.. A boring beginning. just watch the video is my advice and then read the rest of the book twice and take notes. The book is amixture of academic research, old fashioned never changing truisms, examples of good practise and pointers to the way forward.

[@sobakedkrah]

Interesting

[@maimohamed3590]

👌👌😎✨✨

[@huntelaar1012]

What if it is not high on the scale from 1 to 10 but they see the value because of the second question. But what do you do when they say it is not a priority of don't have time/budget for it. What do you do then?

[@salvatore6472]

Lenghty book with a few solid tips on persuation. get mp3 version@ tinyurl . com \ nvk2zah . remove spaces.

[@soumabhasengupta7844]

Move on to the next prospect, but leave a good impression on your current prospect, it might work out in future

[@AmitGupta-vm3fs]

Then you have not qualified your prospect to sell.

[@racontur]

@@AmitGupta-vm3fs lead or prospect qualification is a 2 way outcome based process. It either leads to a sale or a rejection. The goal however is to minimize the rejections. Qualification involves you scoring on the scale of 1 -10 the likelyhood of the prospect to buy or not, or even buy and later churn.

[@ronnieriveros6067]

Fucking hell. I just fucking learned something.

[@MikaelMurstam]

You don't have to buy a statement or an idea if it is true. If it is true you will hopefully agree. Whether or not you agree has nothing to do with me. I however want to enlighten people, not persuade them. You can persuade people of something that isn't true, you can't enlighten people with something that isn't true.

[@Azzataky]

To sell is human might be true, but most sellers today lie, don't realy care about the customer, try to sell you what people don't buy so they dont have it at storage anymore etc. I don't mind good sallesman, but mostly they just try to cheat you to buy something you never wanted in a first place. Like in my house were some sallesguys who convinced a lot of people here to change company which provides them electricity. Well, few days later there was the former company changing it back for free, because people find out that they lied to them big time. To me sell is not much human, but to cooperate is human.

[@micahroth2332]

if that's true for you then you haven't moved into the information age with the rest of us. if you're concerned a salesperson is lying, google it. ask for references. in some cases you're still right but in most areas, salespeople can't just 'lie' anymore and get away with it.

[@amarnandyala2800]

​@@micahroth2332what you say is true for a tiny fraction of the world's population. The ability to get at the truth about so many things is not easy even for people competent in looking up information in the ocean of conflicting and motivated information we're surrounded by. For the huge majority of the world that doesn't have even this competence, for no fault of their own, what you're saying is not even an option, given marketers are almost always a step ahead of their audience in this respect.

[@alexpasek4351]

The questions aspect to pump you up has borrowed from Anthony Robbins.

[@harkamelrandhawa7125]

To smell is human

[@wisemano7043]

Why don't you smile Daniel ? No offense

[@YTGhostCensorshipCanSuckMe]

That's funny, you use the worst sales tactic in the galaxy, for the worst product in history on a page that professional salespeople are likely to watch. What cave in which desert did you come from.

[@Matt-wg9xn]

Good ole desert caves