How to Be Confident in a Call Center Job Interview

Do you feel extremely nervous during a call center job interview? Here are 5 tips to boost your confidence, deal with anxiety, and know what to say during a job interview.
#callcenter #callcentertips #bpo
00:00 Description
00:10 Tip #1
04:23 Tip #2
06:27 Tip #3
07:57 Tip #4
09:48 Example of an interview
11:07 Tip #5

[@jennifermendoza5252]

First! 4 months ago I watched your videos hoping to land a job at BPO, and now, I'm recommending your channel to my referrals hahaha. More power!

[@emmanuelcae]

This is good

[@mariascott1411]

I passed the interview at a call centre...I got help from looking at your channels...I did 2 weeks in class training..I passed 3 out of 4 exams..I did the nesting period and then I went on production...in the midst of taking calls .I was hustled off and taken to the head agent who dismissed me because of my age...I'm an older person..

[@iamfloppy]

Hi. It's been 2 years since I first watched your video pertaining to tips on how to do mock calls. I learned a lot from all the videos that you've posted. By the way, I managed to pass the assessment and have already been working in the company for 2 years now. Thank you!

[@Kwestyon]

Congratulations! Messages like this motivates me to create more content. ❤️

[@rodelioramonjr]

You are a blessing to the BPO community, Ate Sheena. Hoping for more helpful videos to come!! Support ka namin Ate always. ❤️

[@joymasiclat5420]

Ilang araw q na po pinapanuod videos mo. Hoping na ma overcome ko po ung kaba at makapasa po sa training. Thank you po❤

[@daniellemariemanalo1930]

first time ko pinanood videos mo 4yrs ago. I'm applying for an agent role before and was hired. 2022 i watched it again for an interview for a promotion, got promoted. Now I'm back since i have an interview with a new company with higher compensation as well. I'm so grateful we have u hehe.😊

[@Kwestyon]

Congratulations! ♥️

[@jeanangeldiaz1044]

You are my inspiration. If I didn't saw your video while I am in the first few weeks of my training and nesting period I won't be able to know everything and grow as a call center agent. Now I am still working and learning and growing thank you so much ❤❤❤

[@Kwestyon]

Thank you and congratulations! ❤️

[@mauriciocastillo3207]

I love this channel i am learning english with these videos and i am not only learning vocabulary but also i am learning more about the call center industry, hopefully i can learn more and more about every single day, hats off to you

[@blessbuban2118]

I just passed my final interview today. Thank you so much for your tips ate! I nailed it!

[@Kwestyon]

Great job! Congratulations!

[@nuevekai]

I'm about to apply to a call center and I started to watch your videos, thanks a lot for your tips❤

[@k.u.6889]

Im applying this week i hope i can pass. I want to work in bpo industry. These Video you posted is so helpful thanks kwestyon❤❤

[@user-oh6tb8do1h]

First and foremost, I wanna thank you for your videos, they´ve been helpful to me, to get ready to this kind of job. I´ve been watching your videos for hours in this and another account. Tomorrow i have a CS job interview. I´ll update later in this comment how it went. I hope i do it. Really thank you so much

[@josephineasanuma7436]

I'm almost 50 plus...and I am still have this dream to be a part of BPO company, I always watch ur video to atlist gain my confidence...I gain a lot of knowledge watching U...thank u for ur advice...

[@geminimann1941]

Dealing with intense interview here in the UK is quite crucial and different! I’ve watched some of your videos and it utterly helped me a lot to boost my confidence. Finally, I aced my interview. Thank you kwestyon!🥰 #proudpinoyhere🇬🇧😇

[@diegofabianenriquez6524]

In my experience, I am quite shy to speak English, a day I show inspiration to answer all questions and another day I'm blocked myself and my ideas and fluently fade away, which is why I don't pass the interview process to apply a call center. I recognize that I must sleep well and warm up my brain to recovery energy and be ready to resume my speaking English with my connected ideas.

[@maefajardolee6888]

Your comment is on point. This is what I'm feeling right now.

[@bombims5416]

Confindence BOOSTED!! thank you so much for making this kind of videos, training starts on 18th of april.. more contents to come and dont stop helping others. Again im giving my thanks to you madam.

[@hollandaiseballon9647]

Fan here❤tommorow is my assesment interview thank you!

[@rickybayer]

My idol , even though I'm working in bpo still I keep on watching in order for me to learn more

[@arvinsenglishph2293]

I love the way Candace uploaded 14 mins to savor it😀

[@TecnoJohan]

I'm from the Dominican Republic and your videos are amazing. I watch every video you upload. 😊

[@reynaldo_santos]

Thank you for the tips Ms kwestyon.

[@Julio_Perez1]

Great video , thanks a lot for the information and for help us to increase our vocabulary and tools for be more efficient and confident in englsih , thanks a again 😁

[@baner2032]

I've been watching your videos for a while and I have to say, I was really nervous for my interview, almost throwing up before it started, and then you upload this video. I passed it and now I start training this week. Definitely this is the best channel to get introduced to the BPO industry. The smile tip helped me SO MUCH, I think I could've done it better but the thing is I did it. THANK YOU VERY MUCH ❤

[@Kwestyon]

Wow, congratulations! 🎉💕💃

[@debaynkim8309]

congrats🎉

[@pathetic_lyrics]

Hi. your video was very helpful to all who want to be a call center agent, you gave us knowledge about this job and an idea of what we gonna expect in this kind of job.

[@eugenemalonzo799]

Salamat sa advice mo salamat sa video. I will use it as a motivation for applying call center

[@bravs4963]

Thank you po, waiting po ako sa next vid nyo po God bless 💙

[@katherinegongora3938]

I'm always watching your videos sheene and Ive noticed you give me interest, inspiration and motivation to apply in this industry and also aside from that you spark my eyes that your so beautiful. Im not tomboy but i attract with you. Because of your in and outside of your personality. 😊😊

[@user-go5ep4ie1r]

Thank you for making this kind of video its help me

[@killamilla702]

Amazing videos i use it in my English class for a Call center company

[@janjanregencia]

Thankyou for this. Susubukan ko to.

[@princesslacson6291]

Perfect timing

[@user-fs6un6bq4i]

Oh yes upon listening i realy learned alot from you..thanks for sharing your videos mam. I love it

[@kristamaemanuel1970]

Thank you for this Ms. Sheena. I hope I'll be confident in my interviews, this is really a struggle. And I'm surprise that you watch Dr. Jordan Peterson too. I usually watch his speech and interviews as well.

[@Kwestyon]

💕

[@joerilarnaiz3220]

Thank you Ms. kwestyon for giving us hope, guides and motivatonal words. I am very Grateful because of your own some video on KZbin its very helpful to me to release my progress. 🙂✌️

[@Kwestyon]

My pleasure!

[@sunriseeternity300]

I really hope that your using these great videos to showcase your acting talents. You're obviously highly intelligent, good looking and willing to face fear. I wish you luck on all your casting calls. #enjoylife

[@marycjey4141]

Thank you for the tips ma'am. I will be having my final interview next week. I learn a lot from your contents.

[@celestinelascano2784]

today is my interview, wish me luck...i watch ur videos for a month and hopefully to land a job to bpo industry

[@arvinsenglishph2293]

Jordan Peterson's vocabulary is insane, hard to grasp sometimes! 😃 Although he's blatant and competitive.

[@chariecorrales6247]

Today is my Account Validation Interview .. hoping to pass the interview.. wish me luck 🤞😊

[@Kwestyon]

Good luck!

[@josefina9412]

Looking forward to a travel account mock call❤️❤️❤️

[@mr.torres1053]

Omg first time i heard you speaked tagalog cute😍😍😍

[@Iksmohj1]

I always do eye contact when someone conducts an interview for me.Sometimes,I can't help but notice the interviewer is focusing more on my resume.Aside from that,I don't do even slouch when it's going on.Besides, I maintain the good posture from the rest of the interview.What pisses me off royally is that when he or she asks a question and when I answer,she will interrupt me or follow up a next question even though I'm not yet finished.it's really a blood-boiling experience.

[@jonathanparrocha5531]

Thanks po

[@perlasngsilangan101]

Can you also make a video for upselling due to the demand of most companies nowadays. Hope you notice... Thanks for your effort making videos. 😊😊

[@Hasashin11]

helpful

[@janjanregencia]

Can you upload a video regarding about how to use in on at and by? Thankyou.

[@ariangarofil7580]

Miss i watched always your vedios our endorsement is on jan 19 i hope i can pass❤

[@yamiscocina2592]

Newbie here ..failed twice in final interviews..have been told that they will reprofile me for other account.. can you give me some pointers to pass the final interview?

[@jvpateres-yp6mo]

I really want you to teach about grammar 😇

[@MLGIRLGAMER]

Hi kwestyon I'm in my 3 weeks training but I'm still feeling nervous everytime i do the mock call even my trainer who are very good to me and telling me that i don't need to be nervous because confidence is the key to stay in this industry. :(

[@maxchannel8505]

❤❤❤

[@saltyt9683]

👍👍👍

[@natalikondratenko6421]

❤🙌

[@laura3619]

❤

[@user-oe1mq4jy4b]

YES jordan peterson is a Hero with words not swords

[@modulepurposes4125]

Sakto, today is my interview 😅

[@Hoooward]

I'm taking the chance where I can get it: Sheina, seeing your thoroughness as well as your interest in psychology, do you by chance know about the Enneagram?

[@Kwestyon]

I've only heard of MBTI and the big 5. But I might have to look that up pretty soon.

[@Hoooward]

@@Kwestyon You will not regret learning about it, I assure you. In terms of assessing the character of the people around you (be it customers or loved ones), the Enneagram has you in for a treat! P.s. if you do look it up you are a hardcore Enneagram Type 1 (it's a habit im sorry) P.p.s. thank you for your quality videos :).

[@lauraperedo4746]

Thank you For your information very helpfull, work in a call Center is My gol i hope reach it this year. Do You have a vídeo about how catch information of email that the costumer give ?

[@Kwestyon]

Hello there. This should help: kzbin.info/www/bejne/e6XLqH2mh8h4jrM

[@pshssartinressenielaf.2753]

It would be highly appreciated po if u will gonna notice me Im a big fan huhu😭

[@alexistuazon3775]

I applied multiple times and I always passed the initial interview and assessments but when it comes to final interview, I always didn't passed. I'm loosing hope right now and thinking that BPO industry is not for me 😢

[@diegofabianenriquez6524]

It happens to me same as you. I invite you to go ahead and try again. The more learn, the more experience you'll get. Take your time and practice your favorite answers. You can do it.

[@judyannsamas7576]

Same as mine. so now, im practicing more on behavioral interview and even account validation interview because i already master my initial 😊

[@flordelizapayla8310]

Relate

[@iam3612]

damn u made me follow Jordan Peterson🤟

[@fashionx786]

beautiful

[@josecandelario3357]

Pretty

[@jvpateres-yp6mo]

Hi Candice ... Have you deleted your videos about grammar?

[@Kwestyon]

I set it to private for a while but it’s back now. :)

[@bambamtv391]

Why am I here? Sign???

[@akosipsalm1015]

If the interviewer why we should hire you? My answer is you should hire me because you are hiring. 2nd if the interviewer ask me what you can contribute for this company? My answer is I am not hired yet then there is a contribution? What the I resign even you haven't hired me.

[@user-nd9sm6kz3f]

...

[@fabulousboii5551]

I disagree with the eye contact. As a person with autism this is very hard for me because i have weird feeling when somebody looks at me

[@Victoria-ne2vq]

Please be careful watching Peterson and telling others to. He is a right wing who often goes more into assumptions and relies on his own opinion instead of science and psychology.

[@itsa_yis4me]

🩵🩵🩵