Kwikee RV Electric Step: Required Maintenance and Emergency Repair Guide

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[@julesfalcone]

Thank you. I have to go to the dump station b4 it closes also I'm out of water. My step won't work. I just clicked on 5 videos of creeps jerking around with introductions. YOU GOT RIGHT TO IT. I stopped after you talked about lubing then removing the pin. I don't have lube so I went right to removing the pin. I wasn't sure what was what; (I'm new to doing my own repairs.) I thought for a moment: it is moving in and out a little; maybe it just needs a push. That helped a little but not much. I did it again but this time I closed the door then pushed it. IT WORKED!!!. I had to open the door to get in, which opened it a little. I saw somebody walking by and asked him to push my step when I closed my door, he was cool and it worked. Then I turned it off. I'm writing this from the dump station. Then I'll get water; then I'll get lube and grease it up. Back in the race.

[@camiwyatt]

Thank you for one of the all time best repair videos- quick and to the point. And no expensive parts. You are the best! Been watching some of your lithium reviews and here you are explaining the very thing I need to fix! 😊👍

[@PH_INFO_101]

Without question, the best info provided on KZbin regarding the Kwikee RV Electric Step. Seeing the dislike made me spend some time (9 min.) reviewing other videos on the subject before commenting. There were several but I chose the top two in regards to views (71K professional RV repair shop & 13K amateur guy with an RV). I can easily say, scale of 1-10, they were a 2-3 with yours being a 9 (always leave room for improvement). I think the most important point was the time you took to point out the Safety Concerns with an explanation that most idiots could comprehend. Thanks Will.

[@nmartin5551]

Will - I love your videos! You such an excellent teacher, video editor, etc. I came for Solar initially, and now I’m learning motorhome repair!!

[@katijahlivindalife7488]

Thank you so much!!! I wasn't sure it would work as mine was stuck out and wasn't moving at all, and when I would shut the door it would just make a small click and the step light would come on. I'm glad I knew to be cautious. I followed the instructions and it worked. I'm so happy 😊

[@davidtozer6893]

Great information off to do mine. Of course step failed just when we plan on leaving on our first 5 day trip. We just purchased a 1990 Triple e, A class, good condition, good support from Canadian Manufacturer in Wrinkle, Manitoba, Canada. Newbie to Motor Homes, not mechanics! Just retired so what do you do after raising 10 children. Down size from 3600 sq ft to 1200 sq ft home, take your boat and toys with you to retirement home. Coved-19 is in the background, you buy a Motor Home and get the hell out of Dodge and play Wiley Nelson's "On the Road Again" every time you take to the road, add some mariachi music and all set. Memories of project in Texas back in 2000. Music is good for the sole! Cheers & Thanks for the information, good presentation, easy to follow! Cheers from "The Great White North"!

[@wondersteven]

Mine stopped working just as I was closing the door for the last time to start our trip. I disconnected and bungie corded the steps up and out of the way. Now that I am back I will look at it and try Will's method. My MH is 18 years old, so might be time for a new assembly.

[@cloudshe]

thanks so much for the magic fix! when i pulled the motor i could see that the gearbox looked okay, so i did your reset trick and Presto! btw the pin is much easier to remove if you take the load fm the motor at full extension off of it, i was able to retract the step part way and remove power, the pin fell right out!

[@rvhorizons2528]

Great info currently I'm having problems with mine but I learn something that you did and nobody else did this may help me thank you.

[@johnharder4357]

thanks I just watched your video and figured out the problem with my step on the motorhome. The step hadn"t been lubricated in a long time. I lubed it works good now.

[@brian_abroad]

Having to fix, re-engineer, or take steps (beyond normal maintenance) to make products work as intended gives true meaning to my life. [COUGH] Had a Sony car AM/FM/Cassette player fail within 12 months. Upon inspection I found a failed reduction gear made of plastic; all other gears were metal. Enjoyed your videos proactive approach to poor design.

[@PeterGregg]

I love how you have gotten the ability to upload video right from your house :) I can see production in high gear now! Thumbs up.

[@ronaldhyland8127]

Hello, Listened intently and the job just looks so easy! My step jams at the down cycle. Only way to free it up is to take the motor off. Found that the motor works good and then I can free up the gear. My question would be to you is "is the motor supposed to be controlled by the control unit and reverse the direction of the motor to bring the step back up?" I've reposition the linkage assembly but still jams. Every time I plug the current back in it extends the step out then jams!

[@lindaleblanc3011]

2006 Tiffin Phaeton. Steps didn't retract when we started engine. Had to remove pin and tie up steps to get to our destination, Light on under step, Will try your fix on gear box as soon as we get home. Any other thoughts if that doesn't work. Your video is super easy to understand. Thanks.

[@Candalite1]

Thank you Will, your video's they are such a great help to me. My steps would not retract all the way. Watched your video and was able to fix them. I did find it was easier to remove the pin that holds the arm in place after removing the motor. I really regret buying a Thor RUV!

[@gforceforever]

Dude, I swear I love you! You probably saved me a lot of money. Now I can plan my DIY project! ❤❤❤

[@camiwyatt]

Oh yeah- sharing with my entire FB group. Our brand motorhome always has this question posted👍

[@robertwatkins8220]

Thanks for your Video! Tested my motor and it works, but it is not getting any power from the control module. I went to order a new module (hope it is what I need), and the number on my module PN909506000 is obsolete. I found PN 379606 is a replacement so I ordered one ($200). I twisted off 3 screws removing the module and grounds. Hope the new module works. I'd rather have a manual step than all this trouble!

[@preamble466]

Great video. I don’t have that problem, my motor died and the steps were free to flop by hand fully open or closed. I bought a replacement motor from Az but it failed after a couple open and closes. They replaced it and it failed the same way. Is this common with these motors from Az? I see the have an AM motor which costs 3 times as much, but may be worth it?

[@Surfgoose37]

Why am I continuing to watch this. I don’t even have a step on mine. Great instructional video though. I’ve watched professional vids and they usually confuse the shit out of me lol. 👍

[@janetrtist]

Thank you so much for doing this video! Our steps now retract up all the way where they should be!

[@platolomite6112]

How about disconnecting the battery during the repair/maintenance work? That's what most do when working on cars, just a suggestion to be safest!

[@grindygrindstaff9378]

Thanks Will, doing mine tomorrow morning.

[@rogerdickinson920]

Mine just packed it in today so I'll be giving this a go in the morning. Definitely a thumbs up even if I do have a pin in it. Will post results tomorrow.

[@brianjones6390]

Very informative video. My steps are stuck in the up position. The first time it did this it started working again in a few days on its own. Now it's done it for the second time and when put a magnet on the door sensor I hear a clicking noise. I'm assuming the motor is bad? The weird thing is the RV is less than 3 years old. Thoughts.

[@brendawronek7984]

My problem too! Did you figure out the problem & fix it?

[@RVFreeDa]

My steps are just hanging there now. I thought the cotter pin had come out but it’s in there. It does move a tiny bit when I shut or open the door. The motor is trying but it doesn’t close or open. I’ll try this before I buy new parts.

[@stevedo9936]

Very good explanation 👏 Easy to understand. Thank you so much. 👍 🤗

[@rayscrafield2106]

I have a triple step that functions well but fails to completely retract without my helping it that last few inches. Everything seems to be ok, all lubed and free. What do you suggest?

[@richpaugh7507]

the plastic gear in the motor assembly strips out where the motor worm gear engages. this gear can be replaced for about $25.00 .

[@katlieblick]

My white wires were cut or eaten by a rodent. I can wrap them together to open and close. But they don’t work automatically. I also see a purple wire. Where does that attach? I think that’s the issue? Thanks, Kat

[@MarkCormier]

Will, you son of a gun! Your trick/idea worked like a charm.

[@davidcooper3871]

Perhaps PTFE dry lube would be a better choice?

[@GregBergantz]

I’ve watched several of these Kwikkee step fix-it videos - yours is the best. BUT, I had to change out my motor a few months ago and for a couple of weeks it worked great, then, and now, after it retracted the steps, it made a horrible “gear-stripping” sound, kinda like a machine gun and it lasts for 3-4 seconds. The steps still work but I know gears are being chewed up. It’s as though the motor stops briefly, but then tries to keep on running after the steps are in. Is there some micro-switch somewhere that’s failing? I remember hearing the same sound when the first motor burned out. This new motor is still working, but THAT SOUND IS NOT GOOD. Help? Anyone?

[@rayhughes8240]

Hi Will. My steps stick in the up or stowed position. Pull the motor off, put it back on and they will work for a while. It eems to have a lot of pressure against the motor when removing it. Is it traveling too far and jamming

[@markivan5324]

dude im checking if you have more video you are smart and information out in a way anyone can understand, thank you very much

[@tsrwakemaster]

Only half gear used in gearbox, spin gear 180 deg. These gears are normally metal. Step motor, Kwikee steps use a window motor ACI A83094 (Amazon $31.94) or Advance Auto parts, newer ones use the same size but more plastic. Better to get the older one.

[@GregBergantz]

I’m on the Advance Auto Parts site. Do you have a part #? There are several that appear similar...Thx.

[@DanielMendoza-wg7lq]

My Kwikee step stoped retracting outward randomly on day two of our trip. I bought a step stool to make due. The step randomly started working at some point, unsure when because the stool was there and blocked it from moving, so when I went to pack up and move the stool, it was stuck by the weight of the step. By the next day it was dead again. I’m hoping your steps will help. I am afraid there is some type of short.

[@WillProwse]

A dislike for this video?!?! Really? Must have some butt hurt viewers from the last video haha!

[@PeterGregg]

lol - it's just an automatic part of being a KZbin Creator. Sometimes I get a dislike in the first minute before I know a person could even have watched any of a new video. Dislikes though are view times and I just say THANK YOU for adding to my view times :)

[@Steve_1999]

It's 2 dislikes now, lol. Some people automatically dislike before even watching.. I think it's a jealousy thing. If I notice someone that's good at what they do or if I see potential then I support them 100% regardless of my own personal failures. Voice your thoughts and forget what anyone else thinks, that's what most of your viewers like about you.

[@cgpimp1]

Need help :my wife was walking in the coach and she heard a nasty noise from the steps and so I went to go look at it a I seen a bolt from the motor laying on the ground so I put it back on now the gears are grinding once the steps are retracted ..need some advice

[@rosepalmer73]

Our steps are doing this...they get stuck out, you crawl under tap the box once and it works again....not sure if this is the same problem....any comments / help welcomed

[@philo5096]

Will anything that is electric will break.I know someone who's electric steps kept opening and closing while he was going down the interstate. The less electrical stuff u have the better.

[@donmcdonald3431]

I Have a 1997 Fleetwood Southwind Motorhome. The Kwikee steps motor does not have a plug just bare wires. If I order a new motor will it come with a plug insert? Also when attempting to take off gear the nuts came off only part way. Evidentally the bolt turns free not allowing me to take off the nut,

[@garyjones2895]

After I removed the pin and key from the steps to push them in manually a tied up. I discovered that it was a loose wire. When I tried to replace the pin and key I can’t get them to realign them. What is the fix.

[@garyjones2895]

I discovered how to do this. With the power up the arm it always made a complete cycle. That always stopped in the same place preventing me from replacing the pin thru the step bracket and the arm. So if you have the power disconnect and just take the power plug and just touch them together the arm will stop when you pull them a part. If you just bump them together the arm will stop. Try to install the pin. Mine arm was out to far. So I just had to tap the power twice to get it close enough to insert pin.

[@nathanholmes9679]

Thanks for posting ! It helped me a lot! Keep them coming!

[@gbfarrar]

I replaced the motor and now the steps do not lock when fully opened. The bottom step move a little when stepped on. Any suggestions?

[@timmarks5314]

Really good stuff. Thank you👍.

[@donng6157]

great idea! Thanks for sharing!

[@melcolvard9575]

My problem. Steps will not go all the way in. I tried moving the gear location 2 times per your video. No change still the same problem. Any suggestions.

[@bertpineapple3738]

Surprised they did not make this an non electric solution with a simple lever or pulley arrangment attached to the door

[@GENECARP]

Thanks Will..

[@rlhagemann]

My pin broke and that bracket is a bit tweaked so I can’t get the pin back in. What now?

[@kwdoug]

thank you...outstanding

[@darrylb4048]

well done.

[@JDKbaseball]

Does it matter which side door motor it is for the step replacement?

[@MantiquesNetworkShow]

Well done. Thanks 🙏🏻

[@Brianlovesbacon]

Thanks, Just what I needed!

[@donaldchapmam3787]

Great info & to the point thank you

[@jakejaekels7991]

I’m sure you can find a mental gear verse plastic so it lasts much longer.

[@ProMediaLLC]

My steps are stuck in. So I need to figure out how to access the linkage with the steps folded in. I need to un bolt the linkage in order to move the steps out where I can get to the motor.

[@DanielMendoza-wg7lq]

Did you figure it out? Mine are stuck in as well. Haven’t had a chance to crawl under after seeing this video.

[@ProMediaLLC]

Great info thanks!

[@jamiekusman5744]

How to get the cover off the light to change the bulb?

[@brucebulamatari]

Can you add a section on timing the motor stop point to the arm position please?

[@WillProwse]

It has extents built in. Just stick it in there and power it up at any position

[@tonymowder]

doesn't help if you ran the dam thing into a curb while its down, but good info all the same...

[@MmeHyraelle]

"first thing you'll need is a 10mm socket" Well, i'm done then :D

[@jjmm2928]

facts

[@nikmuhamadizzat9903]

You living in rv alone?

[@WillProwse]

Nope. It's my depression and I

[@nikmuhamadizzat9903]

Will Prowse really do you feel lonely?

[@DrDGr2]

Good to know :) thanks

[@readytorv5327]

I tapped the motor with a hammer. Steps working again.

[@grandmamagoo615]

Plastic gears, brings to mind those plastic guns ... 🔫

[@markimperial40]

👊🏼👊🏼👊🏼👍🏼✌🏽Thanks