911: Last Week Tonight with John Oliver (HBO)

Emergency call centers are in desperate need of funding and new technology. Until we upgrade our 911 system, we should at least create more informative PSA's.
Connect with Last Week Tonight online...
Subscribe to the Last Week Tonight KZbin channel for more almost news as it almost happens: / lastweektonight
Find Last Week Tonight on Facebook like your mom would:
/ lastweektonight
Follow us on Twitter for news about jokes and jokes about news:
/ lastweektonight
Visit our official site for all that other stuff at once:
www.hbo.com/las...

[@sadsackofflour2697]

John Oliver, the guy you naturally hit the "like" button for even before you've actually watched the video.

[@thenorwegian76]

I like hitting "like" and clicking on things

[@slaphappy9580]

+Branwen Gerard (BranwenLittleBird) Usually hitting the Like button beforehand is reserved for videos like your cousin's wedding... or "How to pass a drug test after an entire night of cocaine-binging"!

[@thegearspinner5552]

+K E N T G E N Well, at least we're a well-informed hivemind, right?

[@musicandwrestling123]

Yes!

[@OdysseusRussia]

+Branwen Gerard (BranwenLittleBird) no.

[@dallascopp4798]

So the NSA can track me down even when I am not a terrorist in about 5 minutes, but if I'm dying of a heart attack on the floor and they can't track my cell to see where that is coming from seems alittle backwards and flipped around.

[@crazyluigi6664]

+yippyyippy yoyo It's like the NWA always said: fuck the police. And the sad thing is, they wrote that song as a stance against corrupt police officers.

[@DeletedDelusion]

+yippyyippy yoyo They need to keep up the illusion that we are not constantly spied on, of course. You pay for the survailance but don't get any of some possible benefits for society. It's the same thing with the tax-reports. As if the government couldn't find out who's to pay how much taxes in a system where almost all transactions are done electronically.

[@DanGolag]

+yippyyippy yoyo Never mind the NSA, Tinder knows where you are at any given time.

[@dallascopp4798]

Gal Dagon There's a difference. The NSA wants to fuck you and Tinder wants to help you fuck

[@shahidabegum4195]

+yippyyippy yoyo 'murica!

[@spozza5448]

I am a 9-1-1 operator and this video is extremely validating for us in the service; we have sung this tune for years but the general public just doesn't know. Thank you for making this video, even four years later

[@ashleyharris5409]

thank you for the service you provide everyone.

[@Akisame-LuigI-O]

It is insane...Here in europe we've been able to send pictures and text since 2014. Instant location finding via the AML system has also been a thing for a while now. How is it that AMERICA is THIS much behind

[@atarijawa462]

@@Akisame-LuigI-O Your entire continent is about 1/3 the size of america. It's easier to have better network coverage in smaller countries. Denser populations etc..

[@Akisame-LuigI-O]

@@atarijawa462 Europe is actually slightly bigger than the US though (10.2 million sq km vs 9.8 million sq km) and European countries are roughly the same size as your eastern states. We are more densely populated though (about 1.5 times more people) with countries as the Netherlands taking the cake with a density of about 5 times California. France is about the same size as texas.

[@atarijawa462]

@@Akisame-LuigI-O America is much bigger than the united states.

[@TropicalChris]

not sure what passes me off more...the fact that 911 is treated this way by government, or that a comedy news show on HBO gives better news one hour a week than Fox,CNN,MSNBC combined.

[@TropicalChris]

pisses*

[@anonymousteddybear86]

+Crist Gord Christ Gord*

[@TropicalChris]

***** Skoosh

[@SmokingShellx]

he just keeps our attention with the comedy

[@Fralexion]

+Crist Gord technically, "passing" could also kind of work.

[@Serpher1]

that sketch at the end was amazing

[@thomasben3991]

+Serpher Hilarious

[@aNytmare]

+Serpher That sketch was totally unrealistic!! The Pizzaguy came after the Dispatch!

[@Mercurywheeler]

+Serpher She is fucked! Totally fucked! :D :D :D

[@Zimited]

+Thomas Ben Hillary

[@CrazynToughKiwi]

+Nyt Mare They were keeping her hostage in the next room. She called the police but they got the wrong address and went to a brothel.

[@GoldGlov3]

As a 911 operator myself I can 100% relate with this piece. How we are in the year 2016 and still can't get a pinpoint location on a cell phone call is beyond me.....we can only hope that as technology progresses the communication centers also upgrade their systems

[@GoldGlov3]

Star Trek Theory Like you said you have some training and that information you gave is important. But, so is the caller information like your name and callback number. What happens if the call gets disconnected and they don't have your call back number? How are they supposed to get update info then?

[@GoldGlov3]

Star Trek Theory To get tracked? You're bugging

[@MrWalker1000]

+Justin my friend used a cellphone near a school when we had to call. We told them the name of the school. I'm pretty sure they used gps to find the location though.

[@MrWalker1000]

+Star Trek Theory actually that's legit. You're not obligated to tell anyone who you are. You're allowed to call anonymously.

[@MrWalker1000]

Star Trek Theory you're definitely not obligated to do so. when me and my firne had to call for an emergency we only described that we llooked like but not our names.

[@weesalikesmilktea4829]

3:58 It's kinda weird to hear him dunk on at&t without doing the business daddy gag

[@kawaiiempoleon8721]

Plz no

[@user-gb7cl8np3p]

I GOT YOU BUISNESS DADDY

[@JjBb-sr1ln]

100% agree. Though I think that was from before the merger, I might be wrong on that though…I’ve watched so many and they all start to blend together lol

[@Hornswroggle]

@@JjBb-sr1ln Yeah it wasn't announced at the time. It was made official on Oct 22 2016.

[@johntaggart6464]

Love it.

[@JustBen81]

Maybe they should put fire departments next to pizza joints - they can follow the delivery guy.

[@josemunoz9695]

😂😂😂

[@SalahEddineH]

+Ben Stahr - "911 what's your emergency?" - "Help me I'm having a heart attack!" - "Please hang up and order a pizza from your Domino's Pizza App, and a delivery guy will be right away, followed by our first responders." Seriously though if 911 are finally upgrade to IP, they COULD have better integrations with smartphones, so that once you call 911 they get your GPS coords, and even accelerometer data (helps figuring it immediately if someone is running, before the call even starts, for example).

[@Happymali10]

+Ben Stahr Just order Pizza, and hope that, for a big tip, the delivery-guy takes you to the ER

[@slashingkatie7872]

Reminds me of a Jimmy Johns radio ad where a guy called Jimmy Johns because his house was on fire and the sandwich delivery guys showed up and got the fire out before the fire dept.

[@telephonedude]

+Ben Stahr "Hi, I'd like a big American style, extra pepperoni, hold the olives. And can I get the police escort delivery please?"

[@FurkanCemTurfanda]

Maybe we could spend more money on 911 dispatchers rather than tanks for police forces.

[@thegoodsmaster]

+Furkan Turfanda or in my state a biblical sized ark replica and a biblical theme park. with state funded grants....cause "kentucky"

[@jameskalin5685]

But tanks are cool, call centers are not

[@BryanMongeatis25]

+james kalin how that tank gonna save you if they don't know where you are

[@moreic3]

+Furkan Turfanda Tanks save lives.

[@amaurcokn2585]

Gta style

[@UsagiVeg]

For a very long time, my dream was to move to the U.S., but after I started to watch Last Week Tonight, I think I'd rather stay in Europe.

[@dustinz3371]

Good for you... we might want to pack our bags to Europe.

[@dustinz3371]

Yar Nunya lol true

[@romanoonamor7690]

The thing is Europe is not much better. It's just a matter of having the right informations.

[@Numitronic]

As a Canadian, you would have to pay me a fair amount to move to the US. I'm not especially fond of Canada but I have seen enough of the US in person to not want to live there. When I compare ourselves to the rest of the western world, well, I think we got it pretty good all things considered.

[@lilmoist516]

Romano onamoR - I could say the same for America. The thing is you know more about your country than... well another country's. Just like me, I know Sweden more than America and therefor think it's better

[@AryaTheTerrorTabby]

That Shanel Anderson call still gives me chills. I was training at the Cherokee County 911 center the night that happened. She was in Cherokee but her call was routed to a cell tower in a neighboring jurisdiction, so it went to them and her phone had already disconnected by the time they let us know. You can hear the water coming into her car in the recording. Since I was listening in on the Fire radio that night, I was one of the first few people to know that she was pronounced brain dead and was not going to make it. That call is one of the reasons I left 911 before I finished training. The first time I watched this segment, I had a panic attack after listening to that call because I wasn't expecting it.

[@MariaCJ]

She was my best friend in college and this video is how I found out she passed. I get you.

[@AryaTheTerrorTabby]

It was a freak combination of things that lead to her not being found in time. The road she was on was less than 100 yards from the county line and the road was stupidly named (The Fairway is the main drag for the neighborhood of the same name she was delivering papers in). I don't know if this has changed since it's been a few years, but at the time, the maps at 911 wouldn't show or register locations outside your jurisdiction which is why the operator in the neighboring county could not find the intersection she was at. They did realize that the cross street, Batesville Rd, went into Cherokee so they got the call to us quickly and we got Fire and police dispatched to her in less than 5 mins. We were even on Google maps in the call center looking for bodies of water near her location so we could get them to her as quick as possible. They did revive her at the scene but we were advised when they got her to the hospital that she wouldn't wake up. I think of that night every time I drive past where it happened. I'm so sorry you lost your friend and that this segment was how you found out. I hope this helps you to know that the responders really did do everything they could, they just got slowed down by the stupid phone system 💕

[@MariaCJ]

@@AryaTheTerrorTabby Thank you 💓

[@carriehesketh3555]

She was on the line for almost 20 minutes and terrified and was being taunted and told to quit being a cry-baby, told to wait they were getting to her and that she wasn’t going to die, to stop exaggerating, and a whole lot more that was beyond disgusting. The actual call and what dispatchers and others who claim to have heard the call in real-time say happened don’t match up…or even come remotely close. Add the body-cam (audio mostly) from the cops that responded to the call and it’s a script for a literal horror movie.

[@splatttt]

Damn, those automated robot 911 voices are terrifying....

[@matthew_natividad]

Like calling the devil

[@Megalomaniakaal]

+matthew natividad you got the direct line? apparently it's a secret number or smthn'...

[@matthew_natividad]

+Felix Kütt wat

[@Megalomaniakaal]

matthew natividad a joke. "like calling the devil".

[@matthew_natividad]

Felix Kütt o right

[@ThaliaLemon]

Oh man that woman in the car crash breaks my heart, She was so very much alive, and she was scared, and I wish they had found her in time :(

[@josephschultz3301]

Same, yo. That's just tragic.

[@mint7442]

Like she literally would have had a better chance if she tried to get out by herself

[@crystalscrystals3445]

Why is the FCC logo literally just the Comedy Central logo with an F?

[@stephengrigg5988]

@@mint7442 do you think she didnt try to get out?

[@mint7442]

@@stephengrigg5988 no I’m just saying that they were so useless that she had as good if not a better chance, it was 7 months ago so I don’t remember exactly what was going through my head but I’m pretty sure it’s a joke

[@brainstorm623]

"What's your emergency?" "I'm on the toilet! I'm done!" Props to that operator for not laughing at that.

[@bobvella7228]

+Brainstormer623 well we don't know what call he received right before or what he was expecting to come after the call with the kid. remember the opening story about the lady drowning because they couldn't find her on the map?

[@brainstorm623]

Trollaukinn That sounds like the funnest part of the job.

[@JasperLeroux]

That's why dispatchers, and all people working on phones, have a mute button. :P Mute then laugh your ass off. lol

[@brainstorm623]

Freakazoid If only life had something like that. It would make mocking people so much more fun.

[@caitlinbrewer4843]

I wonder if 911 operaters are like retail workers and chat about their wierdest calls over the lunch hours?

[@ellaneruda]

FYI, if you have an iPhone you can ask Siri “Where am I?” And she will give you an approximate address and your exact latitude and longitude (GPS coordinates).

[@Thenoobestgirl]

That's good to know

[@Thenoobestgirl]

I've just asked my Google Assistant that and she could only tell me the name of the city I'm in. Maybe I should better consult Waze...

[@mymak-jq1hy]

Mine just gave me the wrong address.

[@Mythraen]

@@Thenoobestgirl I don't remember the specifics, but Google Maps should be able to give you your latitude and longitude. You can use latitude and longitude to navigate, so it clearly has them programmed in. edit: I went ahead and learned it. Placing a red pin (press and hold on the map) shows the latitude and longitude of the pin in the search bar at the top.

[@maddiewatts8565]

I think mines broken. I got the wrong address.

[@dashcamandy2242]

Fun Fact: Butt-dialing 9-1-1 is an unintended consequence of federally-mandated dialing when the digit "9" is held down. Another Fun Fact: "Nine-one-one" can no longer be taught as "nine-eleven" because, in an emergency, too many callers wasted precious time looking for the "eleven button."

[@youtubeuniversity3638]

DashCamAndy The. Eleven. Button.

[@atarijawa462]

Another fun fact. Every disconnected old phone can still call 911 so don't give it to your kid to play with.

[@lazyhomebody1356]

Okay, anyone looking for the 11 button deserves to die. No arguments.

[@Jannyl13]

@@lazyhomebody1356 what if they want to call to help someone elso, though?

[@lazyhomebody1356]

@@Jannyl13 You got me there!

[@peytonlong2000]

It broke my heart when he played the recorded messages you may hear, because I actually experienced the Memphis one first hand when my brother was, stabbed 5 years, ago. Lucky he survived.

[@Rachel-fi4sc]

I'm so sorry. That must have been terrifying.

[@ProjectRedfoot]

I got a recording recently while I was driving my roommate to the ER cuz she was having a seizure. Someone finally picked up and they couldn't even give me general directions to the ER, even though I gave them my exact location! Turns out I was 2 blocks away the ENTIRE TIME. My roommate's fine, no thanks to 911.

[@cryingwithrage]

*sighs in relief*

[@McK_Cs]

Zinc McMan learn to use commas

[@Widdekuu91]

+Zinc I'm sorry :( I wish I could walk into those stations and just freely offer to record those things, with a friendly voice.

[@beebeb3524]

Every time I see one of these videos, I am horrified.

[@nildaluzrodriguez]

+beau ly mortified too..

[@FindThePattern]

+beau ly This kind of thing is true of any service you pay for but hope you never have to use. Most folks don't realize how bad their medical insurance was before Obamacare because they never actually had cancer or renal failure. And will your life insurance policy really pay out? Not your problem, is it?

[@suxcesss]

+beau ly the US is falling apart, you people need some serious wealth distribution and social justice.

[@FindThePattern]

suxcesss Did you ironically choose two labels that would doom any such initiative to completely and utter failure? We need to fix the capital gains tax, create a new upper level tax bracket, cut spending on military acquisitions (aircraft carriers, stealth bombers, etc), and increase spending on national infrastructure projects (building roads and bridges) See - I advocated the same thing as you without providing the knee-jerk gong. ;-)

[@suxcesss]

***** nice

[@leylapats]

There was a car accident outside my house and I called 911, they couldn’t figure out where I was, then I told them never mind the police has just pulled up and they said there were no police in my area.....I think about that a lot, I have a young kid and I hope she never needs help cause i know it won’t arrive quickly.

[@mechengr1731]

Thats terrifying....a police officer was pulling up, and they told you they weren't in the area. For two reasons, option A, the option i suggest we both go along with and never question. Option b, the dispatcher was right, and im not going to elaborate further for both of our piece of mind

[@redeyesb.dragonite8562]

​@@mechengr1731 Dispatchers only have info on police that they dispatch for, so I would guess an officer not belonging to the department the dispatcher worked for was talking to her. Though not sure why they couldn't find her if she just gave them her address.

[@funk754]

youve earned my respect you angry screeming tea ketle

[@andrewollmann304]

Chris Hubble Nooo...he’s the funny bird man.

[@jacobthomas5435]

*screaming

[@jonathanyanes3474]

*kettle

[@MercurySpades]

Tea kettles already scream, adding screaming to the description is redundant.

[@damien4208]

dude, that was just the thing I needed to laugh my ass off

[@miltgray7577]

"When seconds count, help is only minutes away"

[@JustAGuyWhoLikesStuff.]

Funny. But true.

[@tobiasreaper3650]

Stay strapped

[@kettlecornpop1314]

Was it me or did John Miller look suspiciously like Donald Trump???

[@UnbaisedGamer]

+KettleCornPop 13 www.washingtonpost.com/politics/donald-trump-alter-ego-barron/2016/05/12/02ac99ec-16fe-11e6-aa55-670cabef46e0_story.html

[@tai2691997]

Well, some years ago Trump's PR man is Trump calling himself John Miller

[@largehoman]

+Simon Arnerich lol

[@cameron_a9116]

I'm going to guess you are a troll...

[@MrTStat]

+KettleCornPop 13 He is mocking Trump for Posing as His Own Publicist

[@AnonningAnon]

I live in Canada, but one time my brother was breathing heavily and holding his chest. I thought he was having a heart attack so I called 911. If he had really been having a heart attack, I would have been stuck at home, doing CPR for 3 hours. I called them 4 times and they were saying they didn't have enough ambulances. Go figure. My brother is fine now and what he had was a psychosis episode, but it just scares the shit out of me, to think that if something horrible were to happen, we'd most likely die.

[@Siathuan]

@Kate Yara I understand that you were upset and it was a tense situation, but I'll suggest taking a class on first aid; the Red Cross organises them, among others, and it's about as good a use of a weekend as I can think of. One of the things they teach you is that the moment a dispatch center confirms that there is an emergency, they send the relevant services; they keep asking questions, because every question they ask is one the first responders won't have to. The time that saves can make all the difference.

[@ninjaked1265]

Just last month there was a carbon monoxide leak in my house and 911 said that they didn’t have the equipment to detect CO and all that so we had to call DTE

[@MakeMeMakeup1980]

@Kate Yara those kind of questions might not seem important at the time but dispatchers need to know what is happening so they know what kind of help to send. Just answer the questions instead of arguing.

[@joejury5461]

Yikes, sorry you had to go through that.

[@asmrtpop2676]

Siathuan not everyone can know what a heart attack is...people HAVING heart attacks often don’t realize it

[@slitor]

Thing is, there isn't a 911 app... the call center can only use the phone network infrastructe and find the cell tower you are using. The Domino App has the entire layer of tools that can grab GPS information and everything else. So the trick is to make an 911 app that can become standardized, maybe even make it obligatory on all phones sold in the US.

[@JaredConnell]

Thats a perfect solution. If you dial 911 it automatically opens the app, turns on location and wifi services to get the quickest most accurate fix on location then sends that immediately to the closest dispatch center. Maybe even use the camera(s) to get a better idea of what is going on in that certain situation. Could be very useful for crimes in progress as well as medical emergencies to show the extent of the persons person's condition.

[@miyabe_k195]

@@JaredConnell good idea, and since big brother is already watching... No need to think about privacy issues

[@SaraWolffs]

@@miyabe_k195 There are times people care about their privacy. Right after dialing 911 is not one of those times. You're panicking and in need of immediate help, everything the phone tells them is something you don't need to. Of course, when you're *not* on the line with 911, that app shouldn't transmit anything to anyone ever.

[@BooBuKittyPhuk]

This is EXACTLY what I was thinking during this whole video 😁👍

[@Krydolph]

@@miyabe_k195 You need the app (you as in USA) it should not be required to have it though! If you value your privacy higher than your life, you should be allowed to take the chance, a lot of times they can still find you fine, and if not - well ... I am sure you will die happy knowing that at least you didn't give up your privacy the one place it was actually worth it.

[@markrezk9775]

That AT&T joke was not exaggerated. I have it so I should know.

[@comnique939]

D:

[@lord_roque]

AT&T has never failed me. Am I part of a small percentage?

[@vguyver2]

+LelLaden that is true. A decade ago we had issues in New York with several different carriers, including AT&T and Verizon, and people not being able to get a signal despite calling 911 repeatably. In one case they simply drowned on the boat that was sinking in the bay during winter, thus a group of people died despite their efforts. Even if they had a signal, New York's 911 system is of dubious reputation and I'm not sure how they would of tracked these people down.

[@grindstone4910]

+LelLaden I travel across half the US multiple times a year. Only place I've had bad service is BFE New Mexico and west Texas. Deserts, basically.

[@Twosocks42]

+roque816snchz I always had those issues with Sprint.

[@DontTrustTheRabbit]

So basically when in danger I should order a pizza? "Yes, with cheese crust and please call 911!"

[@mbirk2011]

DontTrustTheRabbit j

[@johncorcoran3013]

OMFG TRIXIIIIIIIIII

[@rockstarajl]

This actually happened before and saved a woman’s life. She used the dominoes app and Wrote call police on the special instructions

[@BrowncoatInABox]

Trixie

[@botigamer9011]

Trixi, you rock on that one! Hope Germany's 110 is better than that

[@dragonkeeper19600]

Maybe they ought to make 911 an app. That way, you have the option to open internet access, and they can find you.

[@jessicalove4111]

Blackout Runner And they should give Internet access from all providers free to everyone who can't afford that 4G service just only for the time 911 service is being used, not anytime else. Unless you think they can get to a free WiFi spot and really free Voip or give GPS over ride permission to the government and police that many wouldn't trust. Face it, there is no funding for these vulnerable people who can't afford these options and most politicians and many people will not offer to give this lifesaving option to the poorest for free. Hell, they defunded, diverted 911 funds across the board, and let it stay dangerously outdated. Why would they stop that and then give more money to fix and update the service on their end first? And the only way the working poor or under poverty line could have that reliable 911 locating tech on their phone is by funding, giving the necessary phones with GPS, app or whatever that overrides GPS if shut off, and if by Voip, providing free Internet access through the phone carrier company, even if only to be used for the 911 app or service use. Being poor means you don't deserve the same level of 911 safety as others? I think we should fix this for everyone immediately but it will take a ridiculous amount of funding and legislative backing. And given they're stripping funds out anyway, I don't see them pulling a 911 Scrooge conversion. They may even play the angle that if you let 911 override your GPS settings or pop onto the Internet that the lifesaving tools are a way for the "guberment and police to use your phone to constantly track and record you." Tis the Era of tapping into fake news tin foil hat conspiracy theories to rile up and use to vote for a party candidate's real political agenda and let the people vote against their own best interests flamed on over a BS fake conspiracy. "Pappy died on the floor because we refuse to spend the money to make our 911 services even decent but ain't no way them cops are fooling me into tracking and recording me on my phone with that 911 safe app!!! Infowars showed me! It's what Pappy would've said too. Besides aren't they happy with their free 'BamaPhones I saw on Fox news? Why should I pay for them to have safe 911 too? Everyone wants a gimme. Even life saving public health services. No Pappy couldn't afford to get reliable 911 without help, but he saw those news and lay here 7 hours before they found our land and died with dignity not no big brother gimme!" All I can do is share my opinions, research well, call my elected legislation and major phone carriers, and really fight for policy and vote in my local and state elections. Honestly that is all 1 person can do. But if enough of us 1 people do that we can actually facilitate change for good. Look at how we defund, grossly under pay, and neglect and disrespect the arguably most important careers in our society? Teachers, law enforcement, firefighters, military veterans, laborers, research scientists and many more. These people are the very foundation of our society and future and we show them by paying them what in comparison to a stock broker or real estate agent? You can't expect compassion for the poor when you see how we even treat our pillars. I am very worried that we are too complacent and apathetic but please prove me wrong and do your part too. Have a good day

[@hey_bebop]

Yeah like now on most phones, if you don't have a sim card you can still call emergency numbers. They should do that with internet, even if you don't have 4G or a wifi spot you can get access to limited 4g within the app

[@cryingwithrage]

And no mandatory updates.

[@marekvincibr5884]

We have that in Czech republic.Which is really small and poor country in middle of Europe.

[@Cod4Wii]

And no ads on the app!

[@bodenlosedosenhose1590]

"It took first responders nearly 20 minutes." Meanwhile in Scotland a woman calls the police after a car accident, and they didn't get to her within three days. She died.

[@YesIAmTheFiend]

"Houston 911 operator hung up on hundreds of callers, prosecutor says", is one of the headlines. Great.

[@DavidJohnson-mo7fq]

Yep. It happened in a New England area too. This job isn't for everyone and it's incredibly short staffed Nationwide. Some people crack under the pressure. Unfortunately, there's really no way to know unless the person is obvious about it. Also for context, larger areas take a massive volume of calls. I typically answer 200 to 300 911 calls a day.

[@NinjaTyler]

David Johnson I wonder what they can do to get more callers? Maybe raising the pay or adding some extra benefits to the job? But make it so you only get them after the first year or two to avoid bad hires?

[@westhammer81]

Combat veterans, retired nurses, injured firefighters and anyone who's ever dealt with a two-year old. Y'know, people who've already proven they can go through hell and back.

[@gawkyadroit5869]

"Houston, we have a prob-" *Click* "sigh, not dealing with that today."

[@benjie128]

She was charged and I think found guilty. She was also fired.

[@KaylaSen]

Wait what you can't text your emergency operators in the states... you know deaf people exist right?

[@MoonShadowWolfe]

Oh, shit, how do deaf people access 911? I feel so awful that I never wondered that before. Gonna go find out!

[@sonatamoon8187]

Crap, I didn't even think about that.

[@EW-cw4ib]

I don't know if you can do that here in Australia either? I've never heard of it.

[@iloveplasticbottles]

The majority aren't totally deaf. They can easily tell someone else to call 9-1-1 for them.

[@mangaartist1995]

Default Name what if they’re alone?

[@karsten69]

In Denmark we have that GPS app, developed by the emergency line. we also have an app that displays all AED kits close to you.

[@overlordsweg8399]

karsten69 beautiful

[@elainelouve]

Same in Finland, we have that app and even when people can't use mobile data they can check their GPS cordinates and tell them over a regular phone call. It isn't 100% accurate, but apparently helps a lot also when trying to locate a person who has gotten lost.

[@TylerAlexander5280]

Many areas of the US have that AED app. It will also alert first responders when they are near by and a need for CPR arises.

[@faristasairuv5143]

We should do that everywhere

[@femsff7090]

Same for the Netherlands. We also have an app for civilians licensed in CPR (part of first aid course) who'll get notified if there's a heart attack in the neighborhood and can opt to go there; the ones who'll accept will either get directed to the patient or the nearest AED (and then to the patient) via a routeplanner like Google Maps (and you can choose your mode of transport) so that CPR can be started as soon as possible and emergency services will take over when they arrive. On average, these civilians arrive 2.5 minutes earlier than emergency services. There are over 225.000 civilians registered for the app and the number keeps growing (it was about 170.000 two years ago).

[@DrCryptic22]

Just did the google understaffed 911 dispatcher in my area in 2023, tons of recent articles about shortages, it hasn't got any better in 6 years.

[@apryor324]

Several year ago a ambulance came to my house because the man a block away was having a heart attack. They were late and he died

[@PhoenixAngel429]

Alyssa P Same thing happened near me. They got the address wrong and the address was on the other side of the county.......

[@KatherineJ1346]

Alyssa P same thing happened to me they brought the whole squad.... for someone that was 3 miles away.... never found out what happened

[@nerdstuff2897]

Alyssa P once my gramma was like dying and the ambulance passed the restaurant we were in, luckily she is alive and the staff took the proper measures to help her

[@MissMarchGirl]

Being able to text 911 would be great, my friend was in a situation were her brother was drunk and beating up her younger sister, her brother was telling her to not move, she could of texted 911 in 4 seconds but had to sit there and wait until her brother left and her sister was unconscious. Thankfully her brother was arrested and her sister is fine.

[@Karlin_Mana]

That is a brilliant idea. I hope she and your friend will be ok.

[@GAPIntoTheGame]

have*

[@LexiLSify]

Isn't there a text service though? for deaf people ?

[@andrewt9128]

And now another episode of John Oliver telling me everything is broken.

[@graywolf7237]

Scariest thing I've ever heard was in High School and my Programming teacher (he used to work at a dispatch) said that while in office he got a call from a drunk woman who accidentally fell in a fire. He said that when it happened she was screaming, and then the call just went silent. Freaky stuff right there man.

[@gigabic7487]

holy crap

[@jackiechan_wtf4041]

Wait, hold on!!! So she had enough time to whip out her phone to call 911 while in a "fire"? If she was smart enough, she would pull herself out THEN call for help. But she was intoxicated sooooo yeah.

[@SNOWSOS]

+graywolf723 I mean it doesn't sound like there was anything he could of done. One of my friends moms apparently knows someone who was just sitting in the back seat of car on the high way when all of a sudden a biplane crashed into them and chopped the girl next to him into pieces.

[@IsaiahINRI]

+Jackie chan_WTF she was drunk noones "smart" when they are drunk

[@colleenharrison9412]

+SNOW SOS that's absolutely insane. that's fucking cray. holy shit.

[@CommentPoster10]

I searched "understaffed 911 dispatch" and my town and all I got were articles about John Oliver.

[@OhighOSkater]

3:57 I can confirm this is true. I literally stand by my window anytime I need to make a call and it usually still doesn’t work

[@thenorwegian76]

It's so heartbreaking listening to that 911 call and learning those were her last words.

[@godmode3359]

+thenorwegian76 Yeah but he wrapped it up with a nice little joke, so everyone can laugh about it. Isn't television great :)

[@yehbe]

+homegrownbuddy I mean the internet makes 9/11 and holocaust jokes on an hourly basis. It's not really limited to television bud.

[@fintan6514]

Anyone else click because they thought it was 9/11?

[@harishsharma2974]

yep, I wanted to see him Sat "explosions before the attacks". ugh.

[@sharmarharrod245]

Yep 😕

[@krishtrinity]

I thought he was going to talk about the conspiracy theory

[@popc5245]

Imagine if John would do a segment debunking the conspiracy theories, that would be glorious

[@vinay5047]

yep

[@TokinTaylor]

John Oliver, our savior

[@jess.n9717]

+Trollaukinn They said: "JOHN OLIVER, OUR SAVIOR

[@popc5245]

PRAISE BE

[@Blankskeen]

+Tokin Taylor If he was, then he would push for Bernie Sanders to be the next U.S president :(

[@vincentsolomons7609]

+Tokin Taylor He is like the new John Stewart

[@Mediazzzzzz]

is that you in the picture you really pretty

[@ZerpPickleZiP]

At the end you said Maine is good but i live in Maine and a house burned to the ground. That house was right next to a fire station.

[@BooBuKittyPhuk]

Maybe nobody called

[@sarahamira5732]

How can they not notice a house burning down NEXT DOOR

[@RHCole]

Was it a paid fire department, or volunteer?

[@procyon8]

Yes. Yes. This is /exactly/ the situation in New York City and Jersey City and Newark. As a 911 Dispatcher in Jersey City, I cry and weep at how accurate this video is. I wish that it was anything more than a parody. That my brother, as a cop, doesn't need to deal with 911 call takers and dispatchers not being able to locate him. That my family, who have lived in this city for over 60 years, doesn't need to deal with it. We're still on XP. We're still working with an interface through Internet Explorer. We're still dealing with a CAD system that isn't even /supported/ by the developers anymore. We're dealing with computer systems that break on a weekly, if not daily, basis. John Oliver. Thank you for pointing out the faults in the system. Maybe you'll bring about a change. I can hope so, at least. Because it's not just the lives it'd save in the public, it's the lives it'd save in the first responders and the cops too. Hopefully someone in Jersey City's government will see this.

[@mitchelllazarow5290]

I was about to sleep... Then I got a notification

[@amrit44b]

+Mitchell Lazarow sleep is for the weak

[@mitchelllazarow5290]

+Amrit lmao ikr

[@christianschoff2490]

+Mitchell Lazarow Exactly the same man.

[@rebeccajeane8287]

That's exactly how I got here. Getting into bed, checking phone one last time... ooooo, John Oliver made another video!

[@christianschoff2490]

Rebecca Jeane Is stuff is so good, we must stay up just a little longer.

[@TheJordan9903]

When I saw the title, I read it as 9/11. I thought John was going to hit us with some 9/11 conspiracy theories. #JetFuelCantMeltSteelBeams

[@a.lampman2165]

+Demarcus Barfield #JetCantFuelDankMemes #Fallout4

[@NewPaulActs17]

+Phoenix Reignition I need jet fuel to get through my day saving all those settlements...

[@PAXperMortem]

If anything he would be pointing out how stupid those theories are.

[@morganmememachine466]

+Demarcus Barfield #GetFewCansMayStealBeams

[@Estarile]

you do know how melting works right?

[@TheFangirlOtaku]

"Contact a medical professional if you experience a wait time longer than four hours." WHAT DO YOU THINK I'M TRYING TO DO lmao

[@sarahamira5732]

Imagine calling up your general practitioner, "hey man, the 911 robot told me to call you" "Really? What's wrong? Have you broken a bone or something?" "Nah, I've been stabbed three times, thing you could help me out?" "..."

[@tubeyhamster]

Sarah Connor was put on hold when she called 911 from Tech Noir in 1984 to report that a mysterious stranger was following her, so this is not a new problem.

[@authoralysmarchand4737]

+tubeyhamster Back then, the idea of being put on hold was a humorous trope because it wasn't happening so often. Now, it's common. You can always expect to be put on hold.

[@tubeyhamster]

+Author Alys B. Cohen I have never been put on hold when I have dialed 911.

[@oldmanjoshk]

+tubeyhamster well then that means it must never happen. just because you, alone, have never been on hold. #problemswithtodayssociety

[@nicolasreta2248]

+tubeyhamster Best comment ever!

[@elizabethhovey6885]

Where are you, Alys b. Cohen? Is this commonly understood in your county / town? Is there no outrage? I'm really curious. And Tubeyhamster - has it happened to you, or people you have talked to? When 911 was first automated it was absolutely unthinkable that people would be put on hold. The inventor of it told jurisdictions, "I don't care how long it takes you to answer, its your citizens who are calling - I should think you would choose to answer as quickly as you can!" He couldn't imagine that cities would stiff its people by not having enough dispatchers.

[@JonathanMonaco-wr4si]

I was hoping for 9/11

[@lilithmiller1954]

Me too

[@Halographix]

Fuck Canada, USA will annex you by 2078.

[@JonathanMonaco-wr4si]

+Sanctions for Russia aw man. 2078 was supposed to be a good year for me

[@jensnotdoxxingmyself8210]

#WeTheNorth

[@gms-fw2zx]

+JM4 Exactly what Osama said

[@bamfnicholas]

How bad is it that I read it as "nine eleven"

[@woahgaming3783]

Kae Rae that's why and when it originated

[@bamfnicholas]

9/11 was called that because it happened on the 9th month, 11th day not because they fucking called 9-11. Let's get real.

[@bamfnicholas]

@Tekno Ninja you are mentally handicapped if you think 9/11 originated 911.

[@samaramin4544]

Same

[@emmillyy.]

*facepalm*

[@kathyacosta4010]

Is kinda embarrassed to know that pizza and uber can find u better than something as important as 911..this just blow my mind...thank you Mr Oliver and team for bringing this issue to light.

[@Animeman36]

I love John Oliver. he's the guy who tells you everything is BS and actually proves to you why.

[@Hosenanzugtasche]

+Rex Umbra > proves > 911 can't track you right to the centimeter you're standing that's an epidemic Glad you fall for outrage mongering.

[@MrAffenMaster]

'Thank you for calling Domino's. How can I help you?' 'I'M TRAPPED IN A BURNING BUILDING. CAN YOU CALL 911 AND TELL THEM WHERE I AM?' 'Okay Mr.. Got you covered. Shall they bring a pizza?' 'WHATEVER YOU WANT GUYS!' Like this?

[@lonelyandrudeguy3594]

What.

[@Velocity_AU]

Scott, notice the word TRAPPED, then rethink your reply.

[@Jordan-Ramses]

What the hell is trapped? Peter Freuchen made an icepick out of his own frozen excrement to free himself from an ice cave. You aren't trying to break yourself out. You're giving up. Unless its the slowest burning fire in history that is a very stupid and lazy thing to do.

[@Velocity_AU]

Ice and fire are 2 very different things, one you can hit, THE OTHER FILPPEN BURNS WHEN YOU TOUCH IT. When you are trapped in a building, fire on all sides, and you cant get out, then what are you gonna do? Crap into the fire and put it out because you ate tacobell the day before? No, you will call for help and try to stay safe till saved.

[@lonelyandrudeguy3594]

You're forgetting multiple things when it comes down to a burning building, specially on USA 1 most buildings on USA are made of wood or have various inflammable objects or surfaces on them 2 most times the heat gets so high is impossible to breath and there's huge amounts of smoke that, makes it even harder to breath 3 even if it is the slowest burning fire in history which, i highly doubt, is still fucking fire, if you stand closer you can get third degree burns in seconds, and not only that, but his cloths could set on fire too making it even worst to him, yes he can drop and roll, but he's that won't help when there's multiple fire sources

[@olifante1035]

Maybe censor the ad better and put it as a real ad on TV in a prime-time slot

[@TheMint20]

THIS.

[@vgamesx1]

+Peet Janse van Vuuren HBO is a real TV network... www.hbo.com/schedule Last week tonight plays on Mondays and Thursdays.

[@olifante1035]

I meant on other networks as well so that the word can spread even more

[@ChloeCinema]

+Peet Janse van Vuuren Why would HBO put its content on others' networks?

[@SethTraverse]

+Zombie Ducklings Might direct traffic to Last Week Tonight, just like any other ad.

[@ElenaM4]

7 years later, i would love an update. It would be amazing to have regular follow-up shows... and to see what has worked to realize changes

[@ksknightflyer1]

maybe we should outsource 911 to pizza hut?

[@DugFin2]

+Ks Knight Great Idea! we can send law enforcement with pizza riding with Uber straight to wherever you are, then the uber can give you a ride either home or to the nearest hospital!

[@ksknightflyer1]

DugFin2 yea but they will still be there before the police right?..

[@DugFin2]

Send the police in the uber, so yes

[@aaalayna]

+Ks Knight haha wrote my comment before i saw yours!

[@carultch]

The pizza example is only partially true. When you place the call through the conventional phone system, Pizza Hut and Dominos are only really able to find your location that easily, when you are a regular customer and their system recognizes the match of your phone number and address that they already have on file. When you are a first time customer, you still have to provide your address. If you order through their apps, it is a different story, as the apps can access your GPS information.

[@EvertGuzman]

the gwinnett ga 911 dispatch center has had people on hold for more then 10 mins there notoriously underfunded

[@EvertGuzman]

***** Yup, call pizza hut they'll probably get to your home faster

[@sofathepalooza]

Barrow is almost as bad and is no where near the size of Gwinnett.

[@karfsma778]

Oh, shit, Barrow county. That place is a hole. No offense.

[@nathanfaryon1376]

+DrgnFlys maybe the police where you live, but the majority of police officers do their jobs flawlessly. And according to stats, police officers actually deal with these the most: - Mental health - traffic stops - assistance Drugs are not a huge part of policing. Most of it is just making sure everyone is okay, and ensuring community safety.

[@bensbadband9291]

+DrgnFlys drugs are a social and medical problem. Not criminal. Educate, medicate and never incarcerate.

[@WisamSafi1978]

On that Matthew MccOnaughey joke, I'd like to add at the end: "and you'll be... alright alright alright "

[@midnightmave]

I’m a journalism student and one day I was going through some public records in the county looking for story ideas. I came across one about a woman whose husband had passed out at home so she called 911 because she wasn’t there to help him. The dispatcher forgot to mention to the EMS that he might have been incapacitated so they left when no one answered the door. I was blocked from asking any questions about it, but it was so crucial to make people aware.

[@Chartoise]

They should make an app... that let's you select fire, medical or police. And the app automatically send your personal info like name adress and age, your blood type and everything.. oh and your location. You know, skip out the middle man all together. Let the computer work it out.

[@Jager_is_dead]

Sounds good but in many medical cases (like child birth, first aid or reanimation) a middle man is often required

[@LexiLSify]

Also you need a middle man because most of the times ambulances aren't needed. You need a doctor to assess the situation and decide what should be done.

[@globalgaminginc8036]

That actually exists in Belgium : 112 BE de « Federale Overheidsdienst Binnenlandse Zaken »itunes.apple.com/be/app/112-be/id1249304307?l=fr&mt=8

[@jennisangel4537]

And it could immediately put you on a call after you do all that

[@nanorider426]

Such an app does exists in Denmark. You click it and the "911" equivalent in Denmark knows where you are.

[@RobertXPhotography]

I used to work for 911 from 2007 to 2009 and everything they are saying here is true. We had one 911 dispatcher for a city of just over 100k people at the time.. and at that time we had to handle 911 calls, police officers, fire department, county officer, as well as the non emergency phone line. All this for a whole $9.50 an hour.

[@penguincheese3188]

I'm watching this after for years, the joke on racist statues is so relevant today. So ahead of its time.

[@ominousyoshi]

You must be an AT&T user..

[@valkyrja--]

Here in Norway we have three different emergency numbers for the police, firedapartment, and hospital that we have to remember even as kids. It would be so much better to just have one

[@andrewollmann304]

Carla Marla I’m not sure that’s true. It seems like it’d be a lot better to have a choice given that most people are usually panic stricken when they call 911 and do not usually tell the dispatcher the service they need.

[@emmac5442]

Actually, there is one number you can call: 112. Norway is included in the European emergency number :)

[@onkelpappkov2666]

Always remember the Emergency Services number: 0-118-999-881-999-119-725...

[@JG7F]

@@onkelpappkov2666 3

[@rafaeloda]

Brazil as well.

[@YoMamasLlama22]

Ohhhhhhhh it's not 9/11

[@Keybladekillz97]

I was thinking that too lol

[@LiarraSniffles_X3]

It has literally been 15 years since 9/11, why is it still such a hot button topic.

[@Keybladekillz97]

Idk, maybe MERICA doesn't want to repeat history.

[@LiarraSniffles_X3]

I don't think keeping terrorist acts in your mind will stop them from happening.

[@JEMurl]

More than 2,000 people died in 9/11. -Never Forget.

[@briangega3041]

That joke about cities having a ridiculous number of statues of someone racist aged well...

[@AFN2750]

Fine wine

[@modernlacuna]

I can't even imagine the sheer horror of calling 911 and being put on hold.

[@Bastogne1944]

The NSA only grabs your context. Not your precise location.

[@2299firefox]

+Seeye Tesfa *applause*

[@DJstarrfish]

+Seeye Tesfa The NSA can listen in on pretty much the entire state of your phone, including any of the data packets sent or received by it. And, as the video points out, Facebook, Twitter, and a plethora of other apps are constantly fetching data like that. Besides, it's not exactly like those businesses are unwilling to hand out your personal information anyway :^)

[@Mkoivuka]

+Seeye Tesfa Google, Facebook and your phone on the other hand... Yeah, this whole "evil government spying on you" thing is really getting old.

[@archdukeferdinandofthe3rdc9]

+Seeye Tesfa I see you're new to this KZbin channel.

[@Bastogne1944]

+Heinrich Thurston The NSA got caught tracking Germany's presidents phone calls, the NSA definitely aren't telling the full truth.

[@wisleylau3149]

3:57 John Oliver, ruining AT&T before it became John Oliver's boss

[@HERSHISKISS]

*business daddy

[@TheMightsparrow]

Well he sure wasn't going to do it After 😁

[@jayannakelley9051]

The Mighty Sparrow - He still does..😂

[@Admiralty86]

Imagine how many times people have been told by the prosecutor and jury that they "should have just called 911 instead" things are going to get complicated when they claim they DID call 911 but got the answering machine!

[@apurvanataraj5547]

4:51, highlight of the episode.

[@nicholasruhling6429]

Why is the FCC logo literally just the Comedy Central logo with an F?

[@trypptrapp266]

Because I'd assume Comedy Central thought it be funny

[@TheNinthGeneration1]

The inner C of CC is backwards

[@Whatsayoutuber]

cuz it’s a joke 🤗

[@JD867]

. . . *Quietly orders a pizza.*

[@Dzztzt]

"Oh, the flames are licking my body!" - Firefighter Bill

[@adde9506]

Want to make it even more freaky? In NY EMS is not considered an essential service. That means that in a state of emergency the ambulances are not coming.

[@NotACop25]

He did a story on EMS too.

[@SM-sg5uu]

Can we appreciate how on-point John's suit/shirt/tie combo is?

[@orangemage9522]

I agree with most things you say but you've gone too far this time. Domino's has improved their recipe and they've gone from unpalatable to marginally acceptable or even decent depending on the location. How dare you sir?

[@georgemosidze1794]

adding onions to pizza was a fudging awful idea

[@bluz1864]

@@georgemosidze1794 Onions on pizza are good. Pineapples are the real bad things.

[@owenbegoin9727]

@@bluz1864 Pineapples on pizza are a contrast taste to the bitter tasting tomato sauce. They're quite good with other toppings such as Meat or Mushrooms But peas *oh boi*

[@homeskillet7423]

Pineapples are good on pizza... what is wrong with you

[@blakehooper1787]

Aww, you know this video is pretty dated. You can tell based on the Radio Shack reference.

[@duneslayer]

It's sad that that woman died just because 911 couldn't find her location even though she straight up told them where she was. Like how crappy is 911 that even if you know where you are help could still be delayed. Ridiculous. Understaffed, outdated equipment, no accurate way of getting location. Does the govt not understand that this means life or death for many people?

[@Jager_is_dead]

You never understand it until you need it for example I live in the Bavarian countryside and the next EMS Station is 23 Kilometers (~14 Miles) away. Last year a construction worker had a heart attack on a roof top, I was called out with the volunteer FD to get the victim of the roof. We got him down no problem, but then waited for ever on the EMTs. It took them two hours to get to the scene because an ambulance from another county had to be calld. Because the two ambulances and the emergency doctor from our county were in yet another county. And this problem got "fixed" by placing an ambulance 20 Kilometers (~13 Miles) away from us.

[@Mike518Mike]

Wow. There went something totally wrong. Normally they would dispatch a helicopter with an emergency doctor in such situations. That's how we to it for the rural areas (Lower Saxony).

[@aaronwriterguy]

If you're not rich the government doesn't care.

[@LexiLSify]

Yeah In France it depends highly on the season an location. I had to call 911 for a kid with a heatstroke in southern France in the middle of a canicule (didn't know what it was as I only have a first aid certification). It took them 40 minutes to get there. (it was in a city and the service was packed because of people being dehydrated, heatstrokes, old people and kids having problems because of heat...). Also on the coast in the summer, it can take like 5 - 10 minutes for them to pick up. But in rural areas you get to talk to them straight away and they tell you what to do. I also never had troubles with giving them an address, they always found it. (Although this one time I was in the countryside and only knew the camp site name and not the exact address with the town name, and the responder was like "you don't even know where you are ? Well you're lucky I know this camp area". Well then shut up and pass a doctor who can tell me if I need to take this kid to the hospital instead of treating me like I'm stupid). Sometimes they even ask YOU what's the closest hospital ^^

[@moonman239]

The problem was she was in Cherokee County, but close enough to the county line that her call was routed to a neighboring county's 911. That county's maps didn't include any Cherokee County roads. Eventually, the neighboring county's 911 figured out one of the roads she described ran through both counties, so the neighboring county's 911 contacted Cherokee County 911 and gave them a recording of the call.

[@futureqweenofmoderation6024]

I know it only helps when your home but in the state of Louisiana we have a "smart 911" program. It makes you put your home address in, asks about your building like gas locations, water etc... As well as medical conditions. They pull it up with your phone number you call with. It makes me feel a little bit safer.

[@Guille495]

"The flamesssss, they're lickin' my bodyyyy" - Priceless

[@bonniegrrl]

Nice Duran Duran shoutout!

[@ThePorpoisepower]

+Bonnie Burton Was that Public Enemy on stage with them?

[@georgemour1806]

+mondovb public enemy who????????

[@georgemour1806]

dd have never participated in judge panels,i think you are in major confusion ,seriously i dont know who are Public enemy

[@kaisersozay99]

not vanilla ice?

[@michellelowe8032]

I would have said NWA was the most important rap group of the genre.

[@rrni2343]

They should hire Liam Neeson as their tracking system.

[@RealTalkWithSSG]

+Árni Yep. Because he will find them, and kill them! XD

[@Friendship1nmillion]

@@RealTalkWithSSG 😱🤦 : Hopefully NOT kill them , No { just find them & save them 😒 IF they're lucky from the looks of it 😮‍💨 } . ♑️ ✍️🇦🇺🇸🇯

[@poorkids4591]

Being drunk makes this video makes it so much better.

[@poorkids4591]

Oh shit, I just got to the part where the girl died!!!

[@jukes4499]

This is also what happened with the California wildfires last year. Location accuracy in emergencies was also the main focus of my Eagle Scout Project in Mass.

[@neil340]

Love how government's attitude is always "well you didn't tell me it was a problem". The concept of being proactive is completely lost on them.

[@870124ch]

Only when it's things that help the people

[@hrgwea]

Governmental organizations don't risk bankruptcy if their "customers" don't like their service.

[@emilyj5242]

An old man fell down in the parking lot today and broke his shoulder. I had to call 911 twice and it took 30 minutes for them to get there.

[@emilyj5242]

***** sure go ahead. I guess you could say you have my chicken permission.

[@nopeg5730]

Conspiracy theories with tea 👏

[@Jager_is_dead]

I'm going to ignore the meme and hook onto the story. I live in the Bavarian countryside and the next EMS Station is 23 Kilometers (~14 Miles) away. Last year a construction worker had a heart attack on a roof top, I was called out with the volunteer FD to get the victim of the roof. We got him down no problem, but then waited for ever on the EMTs. It took them two hours to get to the scene because an ambulance from another county had to be calld. Because the two ambulances and the emergency doctor from our county were in yet another county. And this problem got "fixed" by placing an ambulance 20 Kilometers (~13 Miles) away from us.

[@JJ_SDWR]

Both of you have great profile pictures. I appreciate you all

[@lisacamp9557]

We had someone at work who punched through a window and cut open an artery. It took them 20 minutes to get there and he almost died. The fire dept. is literally a 4 minute walk from my work...

[@michaelwicklund]

John Oliver has grown because in the episode he talked about ticket master he talked about how Niall Horan is his favorite member and in this episode he talks about how in 6 years he would be forgotten and left out.

[@shawn14isme]

hey man, the dominos by my house makes a kick ass pizza.

[@kodakblank]

Yis

[@frostfang1]

+Shawn Wood let me make you a pizza

[@shawn14isme]

+Poi Lethe ok

[@loganvararok8710]

+Shawn Wood The thing is, if John Oliver didn't angrily mock everything and everyone, he would be only half as funny.

[@NightDoge]

+Logan Vararok -- I thought his entire joke was self deprecation and cynical smart ass shit mouthing. I'd say he'd be 1/4 as funny.

[@K_DC]

Outline of 'John Miller''s head 7:57 looks like Donald Trump

[@TheCreeperStrike]

john miller was exposed as donald trump as his own publicist

[@maxgorden499]

+Erin Arrow Just look up john miller......

[@urielkosovo5177]

+TheCreeperStrike explain

[@TheCreeperStrike]

+Uriel Kosovo donald trump posed as his own publicist with the fake name "john miller" and said good things about himself

[@YuukiHyouketsu]

The reason why Facebook can get your location while 911 dispatch has difficulty: application verse phone calls, or, rather, phone verses computer functionality. Facebook uses the network and your IP address, which can accurately find your location. But a phone call can only be used to trace the tower from which it came. Honestly, it would be easier for 911 dispatch to find your location if they used a 911 application and made use of a cell phones' functionality as small computers.

[@macfanpro]

+5UNNYR4Y3 That's basically the idea behind e911 - though, instead of being an app, it's baked into the software that the phone is running already. For the reasons mentioned above, though, it's not going that well.

[@needthistool]

The US government could certainly mandate that companies provide such an app on all future phones starting on a given date, but creating software to display and log this information is really the issue. As is often the recurring theme of Last Week Tonight, so much of US politics is about bluster and rhetoric, there's often no time left for seeing to "boring" concerns like whether emergency systems are working properly.

[@Nixitur]

Weeeell, IP addresses are notoriously inaccurate. What's most accurate is GPS which is standard in many smartphones. The general idea still stands, though. An app that calls 911 and simultaneously sends your GPS coordinates could solve many of those issues.

[@NarpytheCrimeDog]

Fucking Christ, your IP address only tells the location of your ISP - or, more directly, the address at which the IP address is leased through. If the police pick up IP addresses on a kiddie porn site, they don't just go "oi, this muthafucka lives at 666 ChildPorn Lane!" They find the ISP the IP address belongs to, get a warrant, request user information of stated IP address - which includes the address, then deal with arrests/case building. There is no way to gain the physical address through the IP address. I mean, if you want to get even more specific, IP addresses change as well, so they need to know exact dates and times IP's were used by specific individuals.

[@bumblebeeyellowdragon]

This isn't true. Cell phones have chips in them that can be tracked.

[@sergiomelendez285]

When I was a foreign exchange student (15 at the time) in Texas I got so freaked out when i missed my school bus on the day of the test that I decided for some reason call 911. the amazing part is that they did send a car and 2 cops dropped me off at school! Now when I think about it, I feel terrible for wasting their time, but at the time I was convinced that me missing a test was an emergency. They were super nice, though

[@CaptainSauce]

That moment when you arent sure if this will be about 9-1-1 or nine eleven, but know either way it's going to be good.

[@jv6510]

I didnt expect to see you here but big fan

[@KBlocker29]

I could have died without seeing Duran Duran singing that song.

[@jemiebridges3197]

i actually like it on the cd, which is a cd of all covers... and public enemy sings WITH them, but thsat live version they just showed was aweful lolz

[@mdmenzel]

You mention Internet services as things that more accurately find location info. The problem is that cellular calls and texts are usually not routed via the Internet, so the routing cell tower is often the best that can be done. Unless you have a smartphone with location services turned on, the Internet apps will not work to find your location automatically either. I suppose it would be simple enough to embed GPS location into in the digital cellular call signal, but I promise you that civil liberties and privacy advocates would have a fit if this was done without explicit consumer consent.

[@mdmenzel]

+busi magen "trust us, we'll only turn on GPS during 911" sounds a lot like "trust us, this income tax thing is only temporary" ;)

[@PurpleMcNuggets]

+busi magen CDMA doesn't allow voice and data at the same time. With GSM and LTE, I believe that your method would work.

[@TheMRJewfro]

+Mike Menzel Underrated post

[@mdmenzel]

+Matt Mitchell if this is true, then why the need for Oliver's rant?

[@knowcrow100]

Compromise. Hard coded in all wireless subscribers that when 911 is dialed GPS is enabled and sent to dispatcher.

[@stevenjohnston3233]

"We just don't have the technology." "Pizza's here!" "Shit, get out!" Best line behind the flames licking my body Rob is a genius of comedy

[@DanGolag]

Why did Memphis choose Darth Vader to voice their 911 dispatch busy message?

[@Beriorn]

+Gal Dagon If you're making a bogus call that endangers others he can force choke a bitch across the phone line.

[@DanGolag]

+Beriorn I would ask what happens in case of a butt-call, but... nevermind.

[@justthecoolestdudeyo9446]

Here's John Oliver, telling me about more stuff I didn't know I should be panicking about

[@watchspotting]

Heard a policeman say we will never forget 9/11. I should hope not, it’s their phone number

[@StYxXx]

Wait...you have a fee for emergeny hotlines on your phone bill? Really? XD Wow, the USA never fails to surprise me :D

[@StYxXx]

And then the money isn't even used for that. Great! :D One question: Can anyone be as 911 dispatcher (or whatever it's called)? Because in some countries those are actual firemen/policemen with special training

[@melaniek6967]

+StYxXx Pretty much anyone can be but training is required for everyone.

[@chocobofangirl]

Canada does too, and based on lack of advertising for text and video services I doubt we're doing much better

[@chocobofangirl]

+Myriam Derome wait nevermind! outside of Newfoundland and the Yukon we basically finished location services so yay lol

[@Jojafox]

+StYxXx Jepp, I'm German and it's only firemen/policemen over here sitting in the emergency call centres. But they actually suffer from pretty similar issues than the guys over there in the States. Would not like to be in their place.

[@chrisbkirov]

An unknown person could be bombed with great precision based only on metadata, on the other side of the world, but locating local caller's coordinates is somehow impossible...?!

[@davidbeppler3032]

+Chris B Kirov US military will spend 200k to hit that target. 911 will spend $.25 to find you. Kinda a big budget difference there.

[@chrisbkirov]

Exactly, they both aim at saving US lives, the former indirectly and latter directly. It is a bit strange to be able to spend up to 200k to kill a human being and no more than $0.25 to save one, isn't it?

[@averagewillpower754]

And here I thought this video was going to talk about 9/11.

[@isxck]

KZbin already has enough conspiracy videos.

[@CatharsisByProxy]

*cries in 10-Code* Lol no but really, Dispatchers/Call-Takers everywhere are grateful for this. Thank you LWT!