Why You Should Never Use Weebly for Your Website

[@caleyvivolo1532]

I've used Weebly and Square online for about 6 months now and we get an email notification immediately when an order is placed. I'm not sure if this is a recent update or not, but it works for our purposes of being notified when an order comes in. Also, if you have the square app open, a notification will pop up there as well when an order comes in. Hope this helps!

[@AndrewChwalik]

Yeah, that email notification wasn't working for us. The other issue is that the Square app wouldn't send a loud notification. It would only be in the background. I tried everything to make it work. Thanks for sharing, though!

[@pickleboat76]

Same here with Email notification. It's not text but definitely is a solution

[@AndrewChwalik]

I wish ours worked like that. The email was always delayed by a few minutes. Sometimes up to 15 minutes.

[@PLANETWATERMELON]

My problem is that when I have a problem I can’t reach anyone there in any way. If you have link to contact someone there that would be great. I haven’t found any options in Support page.

[@AndrewChwalik]

It took me forever to find a support email. I don’t have it anymore, unfortunately.

[@PuppetNerd]

I get an email with every order I get. Been getting an email for every order for the last two years.

[@AndrewChwalik]

What kind of shop do you have?

[@OlaloTaínoTarot]

me too. I turned on my notification via square that pushed the notification to my email

[@JillianShanahan]

I do, too. I think that the second rep was misinformed

[@LoveGod2477]

What if you don't have Square?

[@GorgeousDelilah]

Lovely Amour when u sign up for weebly it automatically sign u up for square

[@theboilershop1728]

Thanks for the video Andrew. Help me out here guys, its now Sept 2022 my subscription is ready for renewal should I continue with weebly or find another platform? My situation - In 2023 I want to start selling digital downloads. I don't want the problems that Andrew has had. Have these problems been rectified since Andrew made this video? If not can anyone recommend an alternative drag and drop platform?

[@AndrewChwalik]

I love using Squarespace. I’ve hear Shopify is great as well. I’ll be trying that later this year. Good luck on your search!

[@williamfurner6747]

I can’t get weebly to give me help because my text does not show up on my iPhone? Sorry for problems!

[@AndrewChwalik]

That’s no fun! Yeah, not great to work with.

[@ingrid5177]

Im dying this was hysterical the "weebly" sound effect was the best hahahaha I cracked up each and every time

[@AndrewChwalik]

Glad I could offer some entertainment 😅

[@AndrewChwalik]

How is this comment relevant. 😂

[@PG143JP]

I've used weebly for years and now that square has merged I cannot figure out how to get into my weebly site which is moronic!!! there's no edit site. I can't disk in through weebly anymore. fkn pisses me off!!!!

[@AndrewChwalik]

Gosh, that’s no fun! Hope you get something figured out soon.

[@loyaltycoker6400]

Why is it that when you mention weebly there is a fart noise

[@AndrewChwalik]

Because I don’t like Weebly lol

[@luxe4744]

I still can't figure out weebly... don't kn how it I'm on square or weebly website can't find theme I spent 30 mins trying to find the theme page

[@AndrewChwalik]

Yeah, not a good product from my experience.

[@luxe4744]

@Andrew Chwalik to me, the marketing trick is square is more concerned about getting people to sign up to use their payment portions than to web building

[@AndrewChwalik]

100% agree on that

[@themusicrich]

Hey! I’m to let you know, in the mobile app there is a feature in the “account” tab, and it says “notifications” you can access all of your notifications through there.

[@AndrewChwalik]

I saw that, but I needed notifications to pop up on our phone or iPad. I don’t want to check for orders every five minutes.

[@max2damax07]

How is it possible to run an online store without getting some kind of notification on what the customer has tried to buy. Surely the warehouse that holds the product (or in your case restaurant) is the bare minimum? Something seems amiss here.

[@AndrewChwalik]

Exactly. That's what I would have thought.

[@animenum1]

Isn’t that with automation part of the app now for integration.

[@AndrewChwalik]

No idea. They didn’t have that back then.

[@WillJohns-tr1zt]

I can’t do any modifications to my site but I’m old and not tech savvy .

[@AndrewChwalik]

Maybe Weebly has changed? I haven’t touched it in years. I’d never go back.

[@mejhon6592]

So which web design you use?

[@AndrewChwalik]

I use Squarespace and Wordpress now.

[@mejhon6592]

@@AndrewChwalik wordpress is a plantform no? Is not a hosting. I need a ecommerce webside i am going crazy i do not whichone i can use. Help me. Square is a little bit expensive. Huh? Which plant you have. Sorry is cause i do not which webside i should use.

[@AndrewChwalik]

I use Wordpress and Squarespace, both for different e-commerce sites. Wordpress also has a web builder option. Test them out and see what you like.

[@mejhon6592]

@@AndrewChwalik oh okay, wordpress is not hosting huh? I can used a hosting or no?

[@AndrewChwalik]

Yes, you can use it for hosting and web design.

[@MemawTex]

If you use square as your credit card processor and you use weekly to do your site, you have to connect the two and then you can get your notifications. I get notifications every time I get a sale online and when anyone pays. I know its been months since you made this video...so i hope you were able to figure it out.

[@AndrewChwalik]

Thanks for sharing! I tried that as well but the notifications would always pop up too late. It was never instant.

[@daddyleo_8347]

So square is a good app?

[@AndrewChwalik]

We did use Square as a processing system and I liked that part!

[@ritch90]

their drag and drop is confusing actually....but their price is the best toh. im still thinking should i take wix

[@AndrewChwalik]

Squarespace is my go to now.

[@ritch90]

@@AndrewChwalik im just creating a website for customers visiting and learnung about my business not ecommerce. So... I found out zyro is cheaper and easier to use. But im still trying around first

[@AndrewChwalik]

Good idea the try out a variety of options. Squarespace does have a non e-commerce option.

[@Googlehackedacct707]

Sorry to hear about your experience. Weebly dropped the ball on me. They never even informed me regarding the merge with Square. After going through the messy process of registering over to Square, I have never been allowed to even gain access to my profile or account because they say I am not the authorized owner. What a joke! Square takes the money from my bank but I have no ownership or control or even access to anything involved with the Square account I was forced to merge into. I try to reach out to customer service in chat and you never really know what side you are talking to, Weebly or Square, and there is definitely noticeable division there among these clowns because they bounce you back and forth one to the other. The two companies should have had this mess cleaned up and sorted out but no I guess it’s easier to let the customer deal with it? I will be cancelling my service. I have never dealt with any company that showed this much unprofessionalism.

[@AndrewChwalik]

Gosh, sorry to hear you’ve had a terrible experience as well! I’d never ever use Weebly again. Even if they have it to me for free.

[@Googlehackedacct707]

@@AndrewChwalik Thank you, I appreciate that! Just curious, and I know this is a old chat but who are you using now if you don’t mind my asking?

[@AndrewChwalik]

I switch between Wordpress and Squarespace for my sites now.

[@jefft.9872]

Did you find a web service that offers that option?

[@AndrewChwalik]

Not yet. We’ve placed the search on hold for the time being. I’m thinking of setting up a text system for online orders though and just ditching Weebly altogether.

[@prasunn]

How is WordPress?

[@AndrewChwalik]

I’ve played around with it a bit, but never used it for a full website.

[@brightonbanda7834]

Been using weebly and for whatever reason i can no longer access my website through their dashboard and neither can i add new content.My website is still up but have no way to access it to modify content. Anyone with an idea whats up!

[@AndrewChwalik]

Well that’s a bummer! I’d say reach out to their customer support team, but they’re not great so I’m not sure what you should do!

[@123talltoon]

Try zooming out the screen until your website shows up again in the dashboard.

[@DYLONWALR]

Just to say, you can get notifications through the weebly app!

[@AndrewChwalik]

It wasn’t working for us back then. Hope it works now!

[@santabaia]

Hello man. I was starting to resell this weebly (fart sound) to my costumers, I was trying to see if it works. I did the entire website, and when I clicked PUBLISH, know what? It says that the credentials were wrong and told me to talk to suport. i talked to the suport in chat, but they told me to send an email to [e-mail]. Know what?? The email adress was WRONG, the emails came back to me. lol. Then I went to chat again, but now the chat window doesn´t allow me to make questions anymore, and send me to the knowledge base. This is increadible,. So I am unistallingg this right now. ANd thank you for your video. Anyway... do you know another plataform to do this? Thank you,

[@AndrewChwalik]

Gosh, sounds like another bad customer service experience. That’s a bummer! I use Squarespace now for all my websites. Love it!

[@Bachconcertos]

Who are u using now?

[@AndrewChwalik]

I’m all about Squarespace now. I love it! Everything is simple and I use it for all my various projects now. As for online orders, we just take them over the phone and via text.

[@azunee385]

im having problem i lost my work cause weebly didnt save my projects. can somebody help me how to find back my work? tq

[@AndrewChwalik]

That’s a bummer! Sounds like you’ll need to reach out to their unhelpful customer support. Good luck!

[@uzairreaz1975]

Hey! Are you still having issues with this or did they "fix" it?

[@AndrewChwalik]

They never ended up fixing it so I moved on to another service.

[@tr-pb7jq]

is it safe?

[@AndrewChwalik]

Is Weebly safe? No idea lol.

[@Meleeman011]

i suspect not since they're still generating outdated html tags for their fonts. and when i see old legacy code, i immediately expect to see security holes.

[@jarridtaylor7778]

Did they fix this yet?

[@AndrewChwalik]

I stopped using Weebly so I have no idea.

[@LoveGod2477]

How in the world did you even speak with someone before setting up an account? Or was it after? I can't even find a phone number or online Contact Us form for them - just a whole bunch of links to FAQs articles.

[@AndrewChwalik]

All I remember is contacting their customer support via email and it being difficult to find.

[@anfernee6566]

Weebly wouldn't give you the update, I would assume square POS would give you the notification for that order .

[@AndrewChwalik]

Weebly should because the purchase is made through their website. This is for to-go orders. I would love if the POS would give that notification! That's what I would have preferred.

[@AwGAlpha]

you might not get text as they claimed but it still goes ta your email all had ta do was have your email setup on the surveys or whatever you did ta get notifications when a purchase was done. if you didn't submit your phone number in anything dealing wit Notifications but your email. all have ta do is have your phone setup ta pop up text messages from Email notifications. that's a problem solved. so your still getting the text message but not by your phone number as you would think. I know for a fact they send out emails cause 99% of the stuff is using emails ta do. if you were ta do that you'd need an email just fur getting customers so your not getting dinged by out the way emails.

[@AndrewChwalik]

I did try to set it up with emails as well but there wasn’t a consistent refresh rate. Sometime we would get notifications in a minute, sometimes it would be 15 minutes. That doesn’t work for online orders because we need to know right away when an order is placed so we can start making it.

[@AwGAlpha]

@@AndrewChwalik then I'm not sure besides keeping a survey up on there. And checking/refreshing it now and then. It's a bit more work but at least you will see them. It's also a more free route than using square especially if you didn't really want ta pay fur the website. Which you could link your own payment thing ta the button instead using the store. You have ta be in edit mode and click on the survey ta edit it then the button that shows the entries. I think there used ta be a way in dashboard ta see the survey pop up. But you definitely should get email instant fur using it. That's what I use on mi website also because you have ta pay ta do the store and they take money fur using it. I could show you what I'm talking about if you're willing ta look further into it. It's just going ta require alot more time ta edit it. Depending how you wanting ta setup it and it's more cheaper route. Especially if you use PayPal or Cash App. I believe you can still link the Square payment link ta the buttons as well. I don't use Square because I have limited money ta pay the fees if I don't meet a sertant amount so everything free fur mi.

[@AwGAlpha]

@@AndrewChwalik that's what I'd suggest removing the Store (the thing that allows you ta sell on there & add products and categories) Use the "survey" Add the image ta the survey ask fur name of their whatever payment they using, their name, email and or address if you deliver a selection on if you're offering extra things on it or sizes and if they wanna add other items ta it. Click where they verify that they are Purchasing it and then set-up the button ta either have a message and then you create another page ta create your own reseat and add buttons fur more payment options or add your payment options that you mostly use in the button. Also if you have multiple pictures ta add which you can't add on a survey sadly. You can make a page fur people ta click on the image even where see price or name of it if choosing. Make a separate page fur the product and do a separate survey fur it. However if you were ta want ta have the button as just one payment options either you have ta do that many surveys on page or another page where it can go-to a Options ta select payment wit buttons. Either route you go your gonna be using a lot of images, Survey and Buttons wit Links. It's the cheapest route as well and especially if you use PayPal you can always drop ta a cheaper option. Instead of having the special looking PayPal button. Or can also add a Slideshow ta make your own buttons. List goes on. If want check out www.PlanetAwG.weebly.com this kinda give you an idea how.

[@AwGAlpha]

@@AndrewChwalik actually talking ta you about it is giving mi more ideas. So tink you fur that. I might should do a tutorial on it xD ta help people figure out a cheaper and better way ta do website and way ta get notifications faster or easier...... however if it doesn't show up in email or on dashboard then you will have ta go through every survey manually which will take time but still a bit worth it. You still see time and date I believe.

[@AndrewChwalik]

Interesting! Crazy how it needs all this. I actually don’t use Weebly anymore. Switch to Wordpress and that’s been good for everything I need.

[@zackvezina9464]

im doing the same thing that you did but for my business. They actually added that texting & receiving feature now as of December of 2021! lol. i was looking up here on KZbin "how to add automatic discounts to weebly" & your video popped up. I listened to you thinking im 1/2 way screwed since i just payed $300 for a year of weebly. I checked back at weebly & they just recently, last year added that feature that you wanted. They even sent out emails to everyone that has a weebly account that its now available as of December 2021😂😬

[@AndrewChwalik]

Haha that’s wild! Guess my complaints were finally heard. 😂

[@real_logangifty07]

I know you dont use weebly and what did you use to build website at?

[@AndrewChwalik]

We started with Weebly. Now, I love using Squarespace.

[@jennienguyen7754]

Same here! I had someone build my website and so all my orders are emailed to him and it’s so hard to have the orders emailed to my email. Also I ordered the most expensive subscription and it does not even give me all the features that was promised like a shipping calculator! I’m beyond furious with this website

[@AndrewChwalik]

Well that's not good! Yeah, it sounds like their own company doesn't even understand their own product. How wild is that?!

[@tinaboggs618]

At least they reached out to you!!!!!! I have a very similar issue I have been trying to figure it out. I sent an email concerning my issue........ 7 days later, I'm still waiting!?!?!

[@AndrewChwalik]

Gosh, that's not good! Sorry to hear that!

[@AuthorJanaeMarie]

Try calling them. It takes time to get through to them. And you need a customer service code.

[@charleschristian7009]

I've had no issues with Weebly and Square notifications; however, my store is retail.... I don't need an "immediate" notification. If it shows up the next day, I'm still shipping it.

[@AndrewChwalik]

Yeah, that’s nice. I should have went the retail route. 😅

[@YoungMoney-ye5lk]

Weebly isn’t that bad especially for beginners

[@AndrewChwalik]

Probably true, if you want to do super simple things. I'm just not a fan of the support.

[@drd-creations]

i would say so too. also depends on what you want to do on your side. :) just showcase your works. no problemo. i use it since 4 years? idk. some time XD no problems sofar.

[@AndrewChwalik]

Yeah, for simple things I’m sure it’s fine.

[@mitemplosagrado]

The help service sucks..There is no way to talk with the operators. They send you to the email for custom help. The link is not working..Never again, Weebly

[@AndrewChwalik]

For real. The customer service is so bad. Bummer to hear it still sucks.

[@abdullahnauman2202]

Please tell me that how to change currency from dollar to any currency?

[@AndrewChwalik]

Honestly, I'm not sure. I don't even use Weebly anymore.

[@abdullahnauman2202]

@@AndrewChwalik First of all thabk you so much that you replied. Secondly please tell me that now which tool you are using for creating sites and also please tell me that which is better? Weebly or Wix

[@yasamin.ashoori]

Hi 👋 I used weebly for a simple school project . So even for a simple one , is weebly terrible?

[@AndrewChwalik]

Probably not. I’m sure for something simple, like a school project, it would work fine.

[@yasamin.ashoori]

@@AndrewChwalik Thank you❤️

[@AndrewChwalik]

Of course!

[@Meleeman011]

Not really if it's a school project, but it still uses deprecated tags, and I would never consider it for serious web development, or for anyone who intends to run a business or apply with that on your resume

[@AndrewChwalik]

Yeah, I would never recommend it for a serious project.

[@MichaelOReillySD]

I'm a full-stack software developer and I've used weebly, before learning to code, and personally I love it. I'm sure they would have given you a full refund. They've refunded me in the past. It's unfortunate you've had this negative experience. I wish you all the best ♥

[@AndrewChwalik]

Thanks! Glad to hear it worked out well for you!

[@davault8505]

I know this is a 2yr old video but I have no problem with my square/weebly

[@AndrewChwalik]

I’m glad it’s working for you!

[@jasonandgeorgia]

Solution add your mobile for text orders also show your email for orders you could also use the contact form as a order form

[@AndrewChwalik]

Yeah, that's what we ended up doing. We just have people call or text us their orders.

[@Adam-oj8hj]

Hey! You need to use the Weebly app. You will get notifications from the app everytime someone orders.

[@AndrewChwalik]

I tried that, but that didn't work 100% of the time either. We even tried using that iPhone we bought for the store.

[@nilscreation4295]

In shipping options,is Cash on delivery available??

[@AndrewChwalik]

Honestly, I'm not sure because we don't ship anything. We strictly use it for in-store pickup.

[@kocotoro]

I haven’t seen a way for cash delivery through shipping option on weebly. Ive had customers who want to pay cash contacted me. I had to take their order through the square app

[@kevinrandall7376]

YOU CAN do what you want using a third party form, and not the ones they suggest though And YES Weebly services is a joke, cause there ain't one

[@AndrewChwalik]

Right, they were not helpful at all. Squarespace has been much better, especially with third-party tools.

[@xnlizx]

You can link square onto square space it works perfectly

[@AndrewChwalik]

Really? Is that a new feature?

[@madnessintomagic]

100%!!! *coming back after finishing watching. re notifications, don’t those usually come when you have an app? Is there a weebly app? Also, I’ve dealt with their customer service twice today (online chat) and they immediately gave me the solution to the problem I’d been having all day and couldn’t resolve myself through their forums. It was pretty obvious too. And they took my feedback (make red alert pop ups with guidance for every step so if we’re missing something it will tell us instead of NOT knowing we’ve missed a step and not being able to figure out what it is) and they thanked me and forwarded it. So hopefully that means they’re improving?

[@AndrewChwalik]

We did get email notifications, but it was usually 15 minutes after an order. We needed it to be instant. The app never gave us instant notifications either. Such a bummer! Glad you got your issue resolved!

[@rishiyogil.n.7222]

now they lost another customer me together with you now

[@AndrewChwalik]

Yeah, I’m not a fan at all. Such a terrible experience!

[@MyRic0]

you could just have put a picture with a link to a messenger that would have called you when the order comes through. But a better way to do it is to get them to call you and get them to pay for it before they come so that they cant order and then not show up which I am sure will upset you too. going by how upset you are over this. answer the call and get them to pay with their card and check the money is there before you make the ice-creams more so because you said that they have toppings on them.

[@AndrewChwalik]

We wanted to have it a bit more automated because we’re we’re busy in the shop. If the orders could have been placed and paid for on our site, then we get notified of the order and the make it, that would have been the ideal situation.

[@mejhon6592]

Mm all the website builder are not good i have not find good one.

[@AndrewChwalik]

It can be difficult to find a good one. It all just depends on your needs.

[@mejhon6592]

@@AndrewChwalik i see, but I need one I saw one that is good price but the customer service that they have is24/7 but for email not to call and is important to have a phone to call.

[@AndrewChwalik]

That’s good, at least you know what you need!

[@mejhon6592]

@@AndrewChwalik i do but I have to do my research before i create a webside.

[@clallen2000]

Why didn't you ask for a full refund from Weebly?

[@AndrewChwalik]

Their customer service never got back with me. 😂

[@Slaystitch123]

I was able to have an alert system through Weebly. Whenever someone orders a product from me I have my email alert me. I instantly see it on my phone and I’m able to check my orders

[@AndrewChwalik]

Did you get those notifications right as someone placed an order? Ours would come through via email but not immediately.

[@Slaystitch123]

I have the emails from them as a VIP on my phone so they come through Instantly

[@AndrewChwalik]

I tired that to and they still didn’t come in instantly. At best, they came in 5 minutes later.

[@shafiqcoway8981]

Why i Should hear your advice?

[@AndrewChwalik]

Just sharing my experience. Feel free to take my advice or leave it!

[@88Doug]

I got to add something. I am working on my website and I'm sure that is why I made it to your video! All these are more reasons to go to real web designers and coders, do it right and keep it all in house. Great feedback and great video!

[@AndrewChwalik]

Thanks! Oh, I agree. If we had a larger budget I would have loved to have worked with an actual website designer! Best of luck with your site!

[@mejhon6592]

What webside do are you using to build you business i am stuggleling to find a gd one

[@AndrewChwalik]

If you want one that’s easy to use yourself, Squarespace is my go to. If you want to hire a developer and still be able to edit some elements, go with Wordpress.

[@viktortato]

Definitely not fan of weebly, however if you use square the order that comes online should be printed right away, and notifications you can get them too. I feel you tho, i had my share with this costumer service people that are worst than my grandma on computers. I am about to use them because it benefits my delivery system, definitely wordpress is better to build a site. If you need help setting up something i can give you some advice, let me know !

[@AndrewChwalik]

I tried getting an order to print every time one was placed, but Weebly told me they didn't have that feature either.

[@viktortato]

Andrew J. Chwalik i dont know when you did this, but square own weebly now and you can make a site there, as a square store and gets connected with the app on your phone, and at the app you set up the printer. I have a Bluetooth printer myself so works good. Best of luck!

[@AndrewChwalik]

Maybe that wasn’t a feature when I set everything up. We had a receipt printer and that wouldn’t print online orders.

[@nickferrer1457]

I’ve used weebly for years. There is that option. And it’s easy. Or you can download the weebly app and allow notifications... This guy is just not tech savy. You can do that ALL for free. Idk why he paid wtf.

[@AndrewChwalik]

Actually, I’m super tech savvy if I do say so myself. There’s no way you can do all that for free. I did an insane amount of research and their own customer service told me that can’t do it! I’m glad it’s at least working out for you.

[@nickferrer1457]

@@AndrewChwalik I think the only reason not to use weebly is because their customer service team sucks. Any mostly-free service usually has a crappy support team though.

[@nickferrer1457]

(On the in store iPhone). I loved the video. It was entertaining for sure. I just felt I disagreed with a couple statements. I find weebly to be super nice. Maybe it’s only the new weebly that’s nice.

[@AndrewChwalik]

Yeah, the customer service was just so surprisingly bad. Squarespace has some of the best support I’ve ever experienced so I’m a huge fan now. Maybe the new Weebly is better. Glad it’s working for you!

[@Meleeman011]

i'm a developer, and i can tell you from my perspective it objectively sucks, any way you look at it. it's slow to edit, the preview is the only way to get an accurate representation of your site, and it takes ages to load. the code is using legacy html4 and unsupported font tags. good luck getting on the first page of a google search. they use unpopuplar less files which is an unsupported technology so you're forced to write inline styles, and use !important, and in some cases it's so bad, you need to write js to fix the styles, thus creating a slow page load thus further making your site a pain in the ass for your and whoever visits. and thats just the tip of the iceberg dude.

[@kocotoro]

I wasn’t gettin order Notifications until I downloaded weebly app to my iPhone.

[@AndrewChwalik]

I tried that as well and the notification system still wasn't what we wanted.

[@kocotoro]

Andrew J. Chwalik for you type of business, you need a quick and reliable notification system. I’m not happy with square and weebly integration. I’m just a very small hobby business.

[@AndrewChwalik]

Yeah, we’re a small business as well. We need that instant and realizable notification system to work.

[@newvision7504]

You could have used their free plan. To test their service. I have used Weebly previously. Never had any problems previously How about wix , Squarespace or wordpress. I hope you have found a better solution for your online Ice cream store. You didn't get notifications on mobile or email. They really have that feature. ( That's a e-commerce feature. Notification should showup on email)

[@AndrewChwalik]

They told me I had to have a paid plan to use that feature unfortunately. I’m using Squarespace now for all my projects. Their system works great and they have awesome customer support.

[@Thirdfish]

@@AndrewChwalik Better off with wordpress.

[@AndrewChwalik]

I’ve started using Wordpress and it’s been solid so far.

[@jamesparkhyde]

Ever since Square purchased Weebly their customer service has gone downhill. I was using the custom html element with commands. Their html interpreter was not handling these properly so I contacted their support team, and then their top-level technical support. I provided them with screen prints showing that although the code was properly interpreted in their Preview tool, and although it looked fine when it was interpreted by other apps such as the Bluefish editor, it was not being properly handled by Weebly's interpreter. Now, this was clearly a Weebly problem, but it was met with their boilerplate "we don't work with custom code". Likewise their RSS code, on another client site, was not working properly for images that were embedded in the blog. Again, they refused to address this within their RSS interpreter, even though it works fine when I push the same blog through WordPress. So, I am migrating my clients from Weebly to WordPress.

[@AndrewChwalik]

I did that same. I use Wordpress now for all my sites.

[@rogerlarson8798]

Your shopping cart will notify you of each order. You might check out Stripe for your shopping cart. You will definitely get notified. I have used Weebly website along with Stripe and have not missed an order notification in 8 years.

[@AndrewChwalik]

That sounds like exactly what we were hoping for. What kind of notifications do you get? Do you run a restaurant?

[@RickAnderson1]

you're making a fundamental error in having the presupposition that all service reps have access to the same information and are ALL able to articulate or disseminate that information equally well to all customers all the time. Not so very much.

[@AndrewChwalik]

That should be the standard. If you’re a large company like Weebly, your training should allow all your CS staff to be on the same page.

[@RickAnderson1]

@@AndrewChwalik I agree with you theoretically but there could also be other factors at play as well. For example...a larger company also typically means a more diversified company which also means varying degrees of understanding of the English language. I have a blended family so I learned a while ago that I wasn't 'good to go' as it were without checking things five ways to Sunday as the most simplest of things (or so I thought) would get lost in the translation...but ya...I dig 'the same page' goal ;> appreciate your post though.

[@AndrewChwalik]

I can totally understand that, however, it’s a company’s job to make sure their staff understands the product. If my team didn’t understand what ingredients are in our ice cream or what flavors are available, we probably wouldn’t be open very long.

[@RickAnderson1]

@@AndrewChwalik Cool. You want the world to perfect and expect it to be. got it. Also...it sounds like that irrespective of the customer service mistake you can in fact get notifications. If that's the case..(please confirm) then that would render the mistake irrelevant wouldnt it?

[@lauraforcier490]

Caution, do not drink Coffee while watching this!!🤣🤣🤣fuckin r0x dude Thanks!!

[@AndrewChwalik]

Haha glad you enjoyed!

[@siteuppwebbuilder290]

Have your tried Siteupp?

[@AndrewChwalik]

I have not. I'll look you guys up.

[@drd-creations]

I have my side on weebly. but i dont need a online store so no problem for me. since i have custom commissions people have to conact me regardless for eb´ven the price so i dont need the online store thing ^^ weebly works totaly fine for me (also being a noob at webside bilding)

[@AndrewChwalik]

Yeah, that makes sense. I’m sure it’s fine for super basic sites.

[@appliiezsucks5857]

says the one recording in a cardboard box

[@AndrewChwalik]

What? 😂

[@Meleeman011]

it's not even simple if you do coding lol. i can tell you that much. no documentation what so ever. so i'm forced to hack it. legit i was considering writing a script to change all elements in the DOM just so i could put the font there, and override !important BS that is littered in the view. even their preview takes ages to load, and it shouldn't have to. they use legacy html. and use unsupported font tags, which is a huge hit to anyone who cares about SEO.

[@AndrewChwalik]

Gosh, that doesn’t sound good at all! I’m just glad I’m done with Weebly.

[@oddhouseproduction]

I hear Webflow is all the rage now. Anyone has some first hand experience on Webflow?

[@AndrewChwalik]

I did try Webflow for a bit. Only thing that bothered me was the traffic limits on smaller plans.

[@stevenwilson5556]

Customer service screwed up, granted. But this is a niche requirement of using this service and I'm not sure how this translates to the majority of people who would want to use Weebly. It is unfortunate that Square only partners with one single web building platform, on the other hand.

[@AndrewChwalik]

I would assume that any other small business restaurant would need this feature of they want to have to-go orders be a possibility. Yeah, this all would have been avoided if the customer service knew what was going on. I would have been using a different site!

[@chowderrsenpaii]

I feel like you should have just researched more. There are many many integrations. Ever heard of zapier of anything like that? Yes the were wrong with the info but yea.

[@AndrewChwalik]

I actually tried Zapier as well. Their zap refresh rate wasn’t fast enough for our need. We needed instant notifications.

[@chowderrsenpaii]

@@AndrewChwalik so not even 1 minute refreshes we’re good enough? Wow.

[@AndrewChwalik]

Yeah, that would have been fine but the email would refresh fast enough to trigger the zap.

[@aglon_it_aerodata]

Andrew....I think I know what the problem is.........STICK TO AWESOME ICE CREAM AND PANINI's !..😂😂😂.... if I want a panini or ice cream, i wont go into my kitchen and try to whip one up.....i will just come to your store and buy. On a more serious note ....sorry about your experience and hope you found a solution. It however brings up a point worth discussing.. Sometimes we feel we may have the knowledge to DIY our way through life , venturing into areas we have basic knowledge about. I know nowadays with website builders , everyone thinks they can create one. . and sometimes end up underminding those who spend their lives working in that field. It is when they are faced with a problem that, the lack of depth in their knowledge becomes clear. The "die-hards' jump on youtube and end up in its dark corners with videos of cats smoking. An e-commerce site is not lego or ikea furniture. ...So I will suggest that anyone who has such a project should ask themselves, ' what is the value of the time I am going to spend trying to figure this out?"... Is it worth it ?..... If you are a start-up and money is thight , just ask a firend who is in that area...invite them for lunch and ice cream. Be transparent that you want help from them and dont make it seem like the ice-cream and panini you invited them to is "payment"... They would advise you or help you to some extent.. If you dont have any friend in IT ......hire someone in the field.. It will give you more time to focus on your core business. The person you ...hire may turn up to buy ice cream in your shop ..the next day , with money earned from you.

[@AndrewChwalik]

Thanks for sharing! Yeah, I’m not a fan of the simple site builders anymore. I’ve hired a pro to build another site now! That’s totally the way to go.

[@PetRelative]

This was hilarious to watch man 👍🏾

[@AndrewChwalik]

Haha, glad you enjoyed! I always love throwing in a little humor whenever possible.

[@rogernevez5187]

*Plot Twist* 6:14 ice cream shop advertisement ???

[@AndrewChwalik]

Haha it could be!

[@sav_qxeen]

Honestly weebly customer service is ass:/ Also there is a website building function on square but I found it hard to use, I wasn’t able to edit things the way I wanted so I was forced to use weebly but now I’m in a sticky situation where I have to connect square to weebly so I can get e-commerce for free🤦‍♀️ the struggle is real going back and forth between the two sometimes lol

[@AndrewChwalik]

Yeah, terrible customer experience. Pretty wild that people still use their service. I’ll never use their platform again!

[@misskiya]

Let’s sue them. They have shitty customer service. I have a square/ weebly site and I upgraded to premium plan which should give me the opportunity to send emails but then they are tryna charge me extra just to send my customers emails. Keep in mind I’ve already upgraded to the highest plan they have.

[@AndrewChwalik]

Yeah, I’m not a fan at all. I’ll never be using them again!

[@AuthorJanaeMarie]

Yup! I had the same exact issue. Didn’t make sense to keep paying for the emails if you upgraded to the premium account. I don’t see the upgraded features either.

[@misskiya]

@@AuthorJanaeMarie Some of my customers keep having trouble placing their orders from my square site and I can’t imagine how much money I’ve lost from customers who just get frustrated and don’t bother to contact me about it.

[@AndrewChwalik]

That’s so frustrating! It’s wild how buggy and poor their platform is. Plus, the customer support is worthless!

[@AuthorJanaeMarie]

@@misskiya Exactly. I completely understand. I know this is old. But I’m just in the process of transitioning to another site. Just have to switch the domains over. Because with Weebly sometimes my website would be down and I am completely paid for. So when I go to type it in nothing comes up and Weebly customer service support just says maybe it’s your internet. I’m like this is terrible. Smh. You know you do lose a LOT of money behind stuff like this.

[@awesomeiram]

Bro They Want You To Pay This Is EXACTLY Why I Use Google Sites

[@AndrewChwalik]

Yeah, I'm not a fan of Weebly at all. I've moved on to Squarespace.

[@awesomeiram]

I Use Google Sites Andrew And Thanks For Replying!

[@awesomeiram]

I Also Used Weebly Before I Saw You're Video But I Saw It While I Was Doing My Site I Saw Your Video! Thank You!

[@paintthegrain3756]

I get notifications all the time cha ching!

[@AndrewChwalik]

Must be nice! Looks like you have more of an e-commerce store. Sounds like it works better for that type of set up.

[@jarlejayjay]

I had some bad experience with WIX, not fun how they are handling the customer when one of their partners can not deliver. It usually ends up with us wasting a lot of time before we have to find other alternative to make it work. Hope you find a good solution :)

[@AndrewChwalik]

Sorry to hear WIX didn’t work out for you. Yeah, it’s such a struggle to find a good service, especially if their own employees don’t even know the features of their own product.

[@tangoingthekitchen]

@@AndrewChwalik I already have website for my photography bussiness (Square Space); however I am looking for another one to start my blogging Journey (different niche that photography)

[@AndrewChwalik]

I use WordPress for all my sites now.

[@TheMouthyFox]

LOL Loved your fart sounds. So who did you end up using? I am looking now for something new.

[@AndrewChwalik]

I’m all about Squarespace now. I’ve used them for a number of different sites and love them.

[@surveytestmoney2550]

@@AndrewChwalik I was waiting for you to tell us this in your vid rant....

[@zaybsin]

I mean I'll take ur weebly account...

[@AndrewChwalik]

It’s already deleted 😅

[@AndrewChwalik]

It’s already deleted 😅

[@zaybsin]

@@AndrewChwalik got a spare 300 ? 🤣🤣🤣

[@AndrewChwalik]

I wish! 😂

[@zaybsin]

@@AndrewChwalik how's ur business going?

[@journofay]

Stupid waste of time web building site. Drop and drag is crap. It controls where to place your items. The mobile view is a headache because it doesn't automatically convert your website. You have to go over it yourself wasting more time and then the website looks ugly. Payment comes up with error without no explanation. Help function is useless because it doesn't explain why payment error occurs so you can't fix it. First time users don't waste your time. Once you have a problem you will never be able to fix it.

[@AndrewChwalik]

Similar experience to me. Not a good site if you have specific things you want to accomplish with your site. The “help” is terrible.

[@teresaboane]

Weebly now offers curbside service if you set it up. It is under store support an fulfillments.

[@AndrewChwalik]

Seems like I’ll still have the same problem. 😕

[@trulimajor9773]

I just signed up with weebly for a basic site. I don't have a physical store and don't have instant orders to fulfill. I searched for days for the right platform. Weebly works just fine for me so I am sticking to it. I watched this video because of the dramatic header. He should have qualified this by saying for certain websites in certain situations. I am sticking with Weebly. And moving forward with my business. Cheers! Also I it seems Andrew is still using Weebly but taking orders via phone. Weebly should do the right thing and reach out to Andrew and make things right with an apology or special promo. He is after all still using weebly for his ice cream website.

[@AndrewChwalik]

Glad it’s working for you. I would still never recommend Weebly to anyone for any type of business. The customer service experience was atrocious. We just have our site sitting there at the moment. My plan is to switch to Squarespace when we have the time.

[@trulimajor9773]

@@AndrewChwalik Thanks for responding. I enjoyed your video. I was a bit scared at first and was going to cancel Weebly but now I understand your purpose. We should all be aware of bad customer service. I do hope Weebly responds and makes it up to you. And I hope Weebly continues to treat me well. So hard to find a decent webhost that is easy to use, good site designs /features, a responsive customer service, and a good price point. All the best to you and your business!

[@AndrewChwalik]

It’s been over a year so I doubt I’ll get a response. However, glad it’s working out for you! Best of luck with your site!

[@benjaminmcavoy604]

Weebly is 50 years behind everyone else, too focused on Square. SEO is crap, customer service is crap. Back to wordpress I am.

[@AndrewChwalik]

Yeah, I now use Wordpress and Squarespace.

[@carminecolalillo2280]

it's a panino

[@AndrewChwalik]

Is that a burn?

[@carminecolalillo2280]

@@AndrewChwalik 😜

[@AndrewChwalik]

😅

[@litbro8180]

It’s also written in PHP, so garbage

[@AndrewChwalik]

Is that the coding language?

[@Wichithanant]

Hope you have a good solution by now. I am evaluating web builders for my online shop, quite fun though 😅 Thx for sharing.

[@AndrewChwalik]

Unfortunately, nothing yet. We've moved to a more phone-based system. I'll be diving back into the website side when I'm able to get some more time. Good luck with your shop!

[@J.s.private.channel]

Lmao, same I hope things will work out for my online store, since I thought it was the best so far online shop website creator I found, but i'm not so sure after seing his video, and I'm scared for what my website will turn out if I don't find other alternatives.... : /, oups... hahahahha isssh :)

[@AndrewChwalik]

It seems like it works for some people as long as they don’t need to contact customer service. Hope it works for you. Good luck!

[@J.s.private.channel]

@@AndrewChwalik actually i didn't work out.. do you have an alternative to weebly without using square either thx:)

[@AndrewChwalik]

I don’t have the perfect alternative yet, but I’ve started using Squarespace for all my websites (not related to square).

[@MelissaWitmerForeverKittens]

Yummy! Now I am hungry !

[@AndrewChwalik]

Paninis are the best!

[@evuroinc]

Same experience with those fake pretending weebly stupid website building apparatus. They even submitted $12 to my paypal for payments 9 months after cancelling the service

[@AndrewChwalik]

Wow! I would be livid if they had charged me after canceling!

[@evuroinc]

@@AndrewChwalik oh ya i was. Funny story is they refunded the $30 i paid the first month when the website I pieced together didn't load or propagate. But their platform is so attractive i kept thinking maybe it's me. So i thought someday I'll give it a try again. But i moved forward to use a professional to build my website and hosted it regularly with another stupid platform called godaddy or gof***ers. This internet situation require a private think tank to resolve. This space is not the place to type too much. We need to move up and build trust into online services

[@AndrewChwalik]

Yeah, doesn’t sound like the best experience. So many services think they offer a solution and then don’t know how to run their own platforms.

[@evaherz9532]

you need to get your money back, and ask for a refund!

[@AndrewChwalik]

I just stopped using the service.

[@Jmarsbeats]

Bro all you need is a email account and a Google voice or computer based phone number. Along with a computer

[@AndrewChwalik]

Are you saying to just use a phone number for online orders?

[@Jmarsbeats]

Andrew J. Chwalik just set up your website order system with a phone number submission space “to receive text” once u get the order, create a generic message with a eta and one for order ready. text to your customer from the computer 🤷🏾‍♂️ not automatic but hey

[@AndrewChwalik]

I don’t think Weebly has that as an option?

[@Jmarsbeats]

Andrew J. Chwalik to have your customer leave their phone number as they place the order? All you need is the number to then, put into google voice and text the customer

[@Jmarsbeats]

Andrew J. Chwalik I dunno man. When a order goes thru u should be able to receive a email notification. Leave both up on the computer screen. It’s not too complicated, just dig deeper

[@cr1msonnews821]

hey i have it for school man

[@AndrewChwalik]

Bummer. Hopefully, you don’t need to have any immediate orders!

[@JRegerWVOH]

Big business... Bad services..

[@AndrewChwalik]

You can say that again!

[@JRegerWVOH]

@@AndrewChwalik Big business... Bad services.. 😁😁😁🤣🤣🤣

[@OrganicTalkLive]

I should have watched this before I became a customer of weebly. They suck

[@AndrewChwalik]

Yeah, I'm not a fan at all. As you can tell lol.

[@Adehsn]

the weebly site is down i cannot even view to cancel my renewal

[@AndrewChwalik]

Sounds about right. I’m not a fan whatsoever.

[@chukkie58]

Gladly buy an ice cream from you - hilarious video.

[@AndrewChwalik]

Haha, glad you liked the video and the ice cream is on me!

[@adaptableamy4744]

This video is partially false. Weebly’s app has badges and notifications, etc that pop up when you get notifications of sales from your store or anything that you set in your preferences. Sure, their customer service isn’t stellar, but always do a dry run testing of any service before paying for an annual subscription. (I train on Weebly for my job and also have used it for a business for over 10 years w/o missing an order, ever!)

[@AndrewChwalik]

It’s complexly true from my experience. I wasn’t able to text out the feature that I wanted because I had to have a paid plan. I wasn’t getting notifications until it was too late. What type of business do you have? We needed to get the order notification as soon as it happens so we could make the food. That wasn’t happening for us.

[@fishy2011]

hi

[@AndrewChwalik]

Salutations!

[@Vibingwithsimone00]

The fart sounds 🤣🤣🤣🤣

[@AndrewChwalik]

You can tell how I really feel! 😅

[@Vibingwithsimone00]

Andrew J. Chwalik definitely 😂😂😂

[@WBrown-jp6sj]

Symone you are cute!

[@UnknownRobloxVids]

Weebly owns square and square space and e-commerce

[@AndrewChwalik]

Lol not true 😂

[@brianprovencher6253]

Sorry about your Weebly situation but honestly if you're also pushing your ice cream and paninis perhaps the constant fart noises are counterproductive. Just my 2¢

[@AndrewChwalik]

Haha I think I'm going to start playing fart noises in the actual shop. 😂