LENNOX AC UNIT NOT WORKING

[@DelticEngine]

Great guide to 'how to run a business', Chris. It's amazing how many companies just do not understand that it can really pay to get to know the client a little as they can come out with little gems of information that can make your job a lot better and your company much more likely to be called on again. I really loved the part where you explain that you don't bill the customer for the time building the relationship and talking to the customer but you still pay the technician. I like that you think of the customer as family and treat them so well.

[@crazyedo9979]

You wrote these words before me.💯👍😁

[@HVACRVIDEOS]

Thanks, I'm glad that shines through on these videos

[@kens.3729]

It’s Clear which HVAC Tech knows their Bidnez.🤔👍🙏

[@HVACRVIDEOS]

Lol, very much so

[@philmerrifield1163]

Normally I catch your videos at a more reasonable time as I like in the UK but this one I'm seeing it within 5 minutes of it being posted. Simple issue that if left could cause major headaches.

[@HVACRVIDEOS]

Exactly right, thanks for watching

[@jasonjohnsonHVAC]

Nice and easy....those are the ones we look for after getting hammered all day everyday in the summer.

[@RayRay-nb7tn]

True communication with customers is key. Thru the years I have found that out to be key in building customers and quality work.

[@HVACRVIDEOS]

Yes indeed, Its a very important concept

[@AKStorm49]

An idea for your apprentice series: Do an operator error call anfowalk through all possible issues. This winter may be an opportunity for that.

[@HVACRVIDEOS]

That's good idea

[@fshn76]

Great video Chris. I used to hate prodigy controllers. They are now one of my favorites.

[@robertcounts5300]

i never had the chance to work with them, been 24 years last time i worked for lennox dealer, we did every thing old school

[@HVACRVIDEOS]

They've grown on me mostly

[@robertcounts5300]

@@HVACRVIDEOS i can see why!

[@mustangdbest220]

Watching this on Halloween night at 5:07 PM Eastern standard time happy Halloween everybody who celebrates Halloween

[@HVACRVIDEOS]

To you as well, thanks for watching

[@MsFireboy2]

Thanks for posting. And your discussion on good PR is spot on. When I worked at a restaurant I use to talk to our service techs. In fact my Boss would generally meet and greet them and discuss the problem. One less thing he would have to deal with. Made me feel wanted.

[@adamcarignan143]

Thank you Chris!!! Human relationships are important in this trade! Awesome video as always brother!

[@HVACRVIDEOS]

Thanks bud

[@carloshilarionvazquezaranda]

Buenas tardes Chris, tus consejos son muy valiosos e importantes para mi, siempre la onestidad y la humildad son un gran trampolín para tener lo que buscamos. Gracias por todo tú tiempo y enseñanzas profesionales. Hoy aprendí mucho de tu video, pero quiero ser onesto trabajo en refrigeración y máquinas productoras de hielo pero lo que enseñas es fabuloso y muy productivo Saludos desde Coacalco Edo de México.

[@Android_Warrior]

Una pregunta, si entendistes lo que habló en el video ¿porqué no lo escribistes en Ingles?

[@carloshilarionvazquezaranda]

@Android_Warrior Disculpa Warrior, pero no se inglés

[@Android_Warrior]

@@carloshilarionvazquezaranda : No es que te este criticando pero me sorprende tu comentario cuando el solo habla Ingles. Saludos hermano desde Fort Worth, Texas.

[@carloshilarionvazquezaranda]

@@Android_Warrior No te sorprendas Warrior al ver los videos de Crhis pongo el traductor al español y me cuesta trabajo leerlo ya que hablan muy rápido pero así es como veo los videos de Crhis. Te lo digo onestamente Saludos Warrior.

[@HVACRVIDEOS]

Gracias por tu complemento

[@Science_Unified_Field]

You're the Best Bro. Thanks for sharing all your knowledge

[@HVACRVIDEOS]

Thanks for watching

[@Colt-wr6wx]

Nice diagnosis 👍. Just from watching your videos and my own experience .. I feel like I diagnose systems very similar. Lol

[@HVACRVIDEOS]

Do you talk to yourself as well?

[@Colt-wr6wx]

@HVACRVIDEOS yes and my mind is always going a mile a minute also. I think it's a blessing and a curse at once. Lol

[@helmsajr]

Great job Chris.

[@HVACRVIDEOS]

Thanks bud

[@Nyarly_Relyeh]

Happy pumpkin saviour day, Chris!

[@HVACRVIDEOS]

Lol, same to you

[@TooManyHobbiesJeremy]

Wow, we even got relationship advice ❤😂🎉 I'm a parts guy & I do the same with my regular customers. "How's it going, how was your weekend"

[@HVACRVIDEOS]

Those little things build up overtime and mean so much

[@ryanyoung377]

Yes they do.

[@Gcanno]

Awesome ,thanks for the video .

[@HVACRVIDEOS]

Thanks for watching

[@johnrider7826]

Another great video brother.

[@HVACRVIDEOS]

Thanks

[@SproutyPottedPlant]

Happy Halloween and many non generic orange pumpkins! Unfortunately the internet has told the normies that the small weird pumpkins are cute so this year there was not many of my fav green, white and yellow little pumpkins left 😢

[@HVACRVIDEOS]

That's interesting

[@beacjere284]

2:20 ooooooh the bearings!!!! the bearings are TOAST!!!!!

[@HVACRVIDEOS]

Yeah they are

[@Ozzytaidum4450]

Cooked

[@aguy292]

I was expecting more horror for halloween 🎃

[@HVACRVIDEOS]

Lol, not so much

[@ntsecrets]

PLUGGO buggo!!

[@iraregister7589]

Stop doing such a good job, maybe something will actually break. My favorite shows of yours start out "so, I've got my whole van on the roof" 😂

[@HVACRVIDEOS]

Lol, I'll tone it down some

[@jcc3279]

Chris, if possible adjust your camera shutter speed to match the refresh rate of the Lennox Controller just an idea dude.

[@HVACRVIDEOS]

I'll see what I can do about that

[@stevebollinger3463]

It’s video so it’s more shutter angle. And on a phone you can’t do much about that since there’s no aperture they use the shutter angle to set the exposure. So changing the amount of light can make it better. It actually was pretty good today. It was readable.

[@robertcounts5300]

ok I am confused why not commercial? it has been a while but has a/c changed that much? the best way to grow a company is do the customer right because they willl tell 10 people and those 10 will tell 10 more, what they tell is up to you good or bad your choice.

[@00ABBITT00]

It’d be nice to see how to set up the probes that you use.

[@HVACRVIDEOS]

I have a bunch of videos that show that process to some extent

[@pfilip2346]

The merch intro music is kinda meh, but great video.

[@HVACRVIDEOS]

Thanks bud

[@CrimFerret]

If you build a good reputation and do right by the customers, then when you tell them something really needs to be done they might not have planned on, there is much more of a chance they will listen to you because you haven't nickled and dimed them.

[@HVACRVIDEOS]

That's exactly right, you've built a professional relationship based on trust

[@dearestdennis]

7/22? And this was posted 10 days ago on 10/31? What the? Had no idea these videos are lagged by like 3 months

[@HVACRVIDEOS]

Sometimes they are , during the summer I just film everything and I use the backlog of videos to get me thru the slower time so I can attempt to remain consistent on my posting

[@HVACRVIDEOS]

I will discuss this on my livestream this evening 11/11/24 @ 5:PM(pacific) on KZbin, come on over and check it out kzbin.infokgFN_y-zu1g?si=NDFZQQOraop9k0Cq

[@kat2641]

I am thinking out there where you live “dust” is definitely your enemy. Man that stuff gets into everything 😖

[@HVACRVIDEOS]

It does, it's ridiculous

[@ni_wink84]

So Chris, quick clarification, condenser fan motors are NOT supposed to sound like stater bros shopping cart wheels??😂

[@HVACRVIDEOS]

Lol, I'm gonna write that on a post it note and stick it to my dash

[@suezq74]

R410AAAAAAAAAAAAAAAAAAAA (Jumpscare) - Riley

[@HVACRVIDEOS]

Lol

[@suezq74]

@@HVACRVIDEOS yeah lol - Riley

[@Thomas-lq1jw]

Remembering names? Well, I’m out 😂

[@HVACRVIDEOS]

Lol

[@Thomas-lq1jw]

@ Faces are no problem, but names. I vote for everyone to have to wear a name tag all the time 😂 But I will remember that I met someone and also what we talked about. Just don’t expect the name to stick 🤷‍♂️

[@steveblake8766]

710 Thumbs uP

[@HVACRVIDEOS]

Boom

[@dashcamandy2242]

2:13 - Oh yeah, that is an obvious squeak! 2:19 - Yikes! Isn't it a pleasant change, to have a simple diagnosis and an easy repair, once in a while?

[@throttlebottle5906]

customer reply to your condenser fan motor is bad. "can't you just oil it and get it to last a few more months or the season".... LOL

[@HVACRVIDEOS]

Yes it is

[@Defg-c1o]

Technically, aren't you charging the customer an extra hour or 2 when you make these videos? You end up explaining and talking instead of just getting right to work. Seems a bit unfair when you look at the big picture. 😂

[@jonjo6886]

If the company profits from the videos Chris may be able to reduce the cost to the customers. Could be a win - win?

[@HVACRVIDEOS]

The videos don't take alot of extra time to film. During my service calls I talk to myself the entire time anyway, it's just now I hold a camera and upload it to KZbin. I also charge accordingly, if I film something that does take extra time I don't charge that time to the customer.