Lessons from the US Air Force ERP Failure | Oracle ERP Implementation Case Study

[@kennethsouthard6042]

There was a similar failure when the entire DOD, later scaled back to the Army and Air Force had in implementing PeopleSoft HCM. A friend of mine and very experienced PeopleSoft consultant walked away from this very lucrative project on the Army implementation after only a few months. He saw the disarray and the severe customizations that essentially were re-writing the core way in which the software was designed and knew it would become a massive failure and did not want to be associated with it. He could have made a lot of money, but felt his integrity was not worth it.

[@franciscocastillo3186]

Very good! Reminds me of nightmarish customers and projects when I was in IT consulting

[@AMEENHAI]

A great analysis of a huge failure, thanx dear Eric.

[@cnliou]

There is no such ERP with prefabricated applications that meet more than 5% of the requirements of any military and defense departments. Whatever ERP or programming languages the USAF bought or will buy, internal or external IT personnel writing almost all applications from scratch is the only feasible way to go. What USAF really need are as follows. 1. Choose a low-code ERP applications development and execution framework that internal IT staffs can easily learn and quickly finish building on this framework all the applications that can efficiently and correctly process the organization data. 2. They strictly adopt the "pay-for-value" rule, which is as simple as this - Never pay vendor or consultant $1 before they give you valuable results. 3. Assign the applications creation work to in-house IT staff rather than outsource this task to outsiders who actually know nothing about the business of USAF. Articles "The U.S. Air Force ERP Failure Could Have Been Avoided" and "The Zero-Failure ERP Implementation Strategy" describe the details.

[@NaderHajHasan]

Great analysis Eric.

[@42svb58]

Big transformations are typically doomed from the start simply due to living at a duty station for up to 3 years at a time and dividing attention between answering standard emails, management and organizational tasks, variable and standard meetings, standard training requirements, and leading the unit.

[@patriciapatacsil4522]

Thank you for this, Sir. Eric!

[@erickimberling]

You’re welcome, Patricia!

[@KentWillumsen]

Looks to me it wasn't a proper BPR methodology; trying to depict as-is processes leans more to BPI than BPR

[@mattcoleman6780]

Great Video

[@munshianisulislam4923]

Comprehensive and concise analysis, I liked it. Would you please allow me to share on LinkedIn?

[@erickimberling]

Thank you - and yes, please feel free to share!

[@Videositpuntocom]

Un crack Erick

[@orlovskyconsulting]

Wow this crazy $5 billion, i want that cash , US Air Force please contact me after Accenture fails ;) I would take this job for the half of the price ;))))