As always, thanks for the content! We have not had cancelation insurance up to this point. However, I love the idea of it and will be implementing it as soon as our attorney reviews the language surrounding it in our service agreements. In the past we have just charged the customer a percentage to cover credit card processing. I love the way you explained your policy and we will be scrapping our cc percentage policy and replacing with cancellation insurance as an available add on.
@samedaydumpster10 ай бұрын
Offering cancellation insurance is a great "add-on" and I have found customers view your business as far more professional and reputable than all the other companies that are just "renting dumpsters" Thanks for stopping by and checking out the chNNEL, I very much appreciated you.
@phillipoliver210610 ай бұрын
I think you should create a Patreon for your true KZbin watchers. We check your channel everyday for new content because we never know when it will drop. It is disappointing when there isn’t a new video and we get excited when there is. There are other channels to go to, but it is not the same. Allow the people that pay to at least see a video a week and the regular users get parts of it. If I am not mistaken I believe you said there would be a video every Sunday. I love the content. Best roll-off content by far and I watch them all. This channel is like crack. One day doesn’t roll by that I don’t check the channel. Keep up the good work!
@samedaydumpster10 ай бұрын
Phillip, you are a man ahead of your time, there is something exactly like what you are talking about in the works right now, please be just a little bit more patient with me and I promise it will be worth the wait. As always my friend, I sincerely appreciate the support and trust. 🙏🏽
@HighSpeedChase76210 ай бұрын
You got that right! I’ll be subscribing.
@wiredequipment10 ай бұрын
I appreciate the explanation of your policy strategy. When I get scaled up to a point where I need to start taking credit cards, I'm going to implement this. Right now I'm cash only. Keep it up! I'm watching!!
@samedaydumpster10 ай бұрын
Thanks for taking the time to check out and watch the channel. Very much appreciated.
@jakeb90110 ай бұрын
175 cancellation / trip charge fee unless the truck can be routed to a site that’s within a 5 minute drive.
@samedaydumpster10 ай бұрын
Great policy Jake. Question, what and how do you handle clients that book and cancel before appointment day or before the truck is dispatched? I'm interested in how you handle that if you don't mind sharing....
@jacobwade58802 ай бұрын
2:29 rad intro
@michaelmccall884710 ай бұрын
Excellent advice as always! Gonna consider this
@samedaydumpster10 ай бұрын
Thanks Michael, drive safely out there today.
@YungSteveDollaz9 ай бұрын
How many trucks and dumpsters do you have?
@samedaydumpster9 ай бұрын
77 dumpsters, 2 Peterbilts.
@kevinbarber49863 ай бұрын
Goddamn boy, that's quite the inventory you got , son. 🎉@samedaydumpster
@LADPR-f3j10 ай бұрын
Love this channel, as a veteran I am looking to invest in a new bussines. greetings from Puerto Rico.
@samedaydumpster10 ай бұрын
Greetings my friend. Welcome to the show, Thanks for checking out my videos and the channel.
@jacobwade58802 ай бұрын
19:46 the built in legitimacy of the cancellation policy seems reason enough.
@MrTrashDumpsterRentals10 ай бұрын
I’ve had cancellation ins add on the website for a few months. Haven’t had one take it. I’ve had a few choose my guaranteed delivery slot and my diamond selection but not the cancellation option and it’s only $25.
@samedaydumpster10 ай бұрын
IMO $25 is a great value for cancellation insurance. Curious on why you think your clients aren’t opting in on this add-on? I’m interested in your thoughts….
@MrTrashDumpsterRentals10 ай бұрын
@@samedaydumpster not sure.. was hoping you may have some input.
@Alex_Cevi10 ай бұрын
@@MrTrashDumpsterRentalsDo you know what percentage of your rentals are online orders compared to manually entered?
@STEELERWADE3 ай бұрын
I’ve really been enjoying your program
@samedaydumpster3 ай бұрын
Thank You.
@andrewkolarek455110 ай бұрын
Great topic, and I agree with you.👍
@samedaydumpster10 ай бұрын
Thanks Andrew. Implementing a Cancellation Policy and offering Cancellation Insurance has been huge for my business and it’s really become a non-negotiable in my coaching calls as well. Hope you are offering it and I hope you are seeing the same kind of results I’m seeing with it. Thanks for taking the time to watch and support the channel my friend. 👊🏾
@HighSpeedChase76210 ай бұрын
Night school is in session brothers!
@samedaydumpster10 ай бұрын
Hell Yes! Thanks Chase for stropping by as always and supporting the channel. Very much appreciated.
@dannysmith52507 ай бұрын
So how do you work the situation if they cancel but don’t pay for the cancellation insurance? Do you keep the rental money?
@samedaydumpster7 ай бұрын
Yes, that's correct. We offer it and encourage our clients to choose that option... so if they decline that coverage and then cancel, we keep 100% of the rental.
@JasonLi-y4l10 ай бұрын
Hello, I love your channel. I'm try to open a dumpster business in NJ, and im looking hooklift dumpster company, Which company did you customize your trash can from?
@samedaydumpster10 ай бұрын
Mac Corporation in Indianpolis, IN. my contact over there in Rayder Hobbs 317.517.9750
@jorgohidershaj239010 ай бұрын
Hey John, what software do you use to track/schedule your dumpsters?
@samedaydumpster10 ай бұрын
We developed our own to track our rentals. We couldn't find a software that would do everything we wanted / needed it to do for us.
@JProRentals10 ай бұрын
Like always great video content. I agree 100% Thanks
@samedaydumpster10 ай бұрын
Thanks guys. It's been a game changer for me for sure. Thanks for stopping by the channel. Drive safely out there.
@davidlewis313810 ай бұрын
Hello, I love your channel. Thanks for the great content. I have my own junk removal business I'm looking to get into roll-off dumpsters, I would love to be able to ask you a few questions If you ever have time, thank you again for the great content .
@samedaydumpster10 ай бұрын
Hey David, you can book a call with me here: www.stayloaded.pro Look forward to speaking with you.
@Disposalguys10 ай бұрын
Are you going to be in Vegas march 10th
@samedaydumpster10 ай бұрын
That's todays date... Are you asking about May 10th?
@junkprosny581110 ай бұрын
So you charge an additional 49.00 on each rental as insurance cancellation ? Do you also have a customer sign a contract before every rental which states all the extra charges ? Our transfer station charges for a lot of extra items. I’m assuming yours does too. Did you draft up your contract or get it online ?
@samedaydumpster10 ай бұрын
I "offer" Cancellation Insurance at $49.00 It's an upsell or add-on for me, I don't automatically charge everyone for it. The customer choose or not to opt into it. Yes, every customer when they rent from my website have to agree to my "terms and conditions" that's where my contract lives and comes into play when renting from me. I had my attorney draft up, review and finalize all my contracts. I didn't just go online and start pulling templets. My contracts are dumpster rental specific and cover every area imaginable for every situation anyone could possibly think up. I've made all my contracts available for sale and digital download that allows anyone who purchases one to customize it with their own company name. If you are interested you can view all my contracts online here: www.stayloaded.pro
@junkprosny581110 ай бұрын
Thank you for the advice
@HeritageDumpsterSolutions10 ай бұрын
Great video brotha
@samedaydumpster10 ай бұрын
Thanks Julian, very much appreciate your continued support.
@JusCrank7 ай бұрын
This might be a stupid question. But if clients don’t take the cancellation policy and end up canceling. How much percent do you keep?
@samedaydumpster7 ай бұрын
100% of the rental, that's the whole purpose of offering it. It's no different than the airlines, or cruise industry or anything else. We offer the cancellation insurance in the event they need to change plans. If they purchase the insurance, they get 100% of their money back, if they don't purchase the insurance, as unfortunate as it is, they don't receive any of their monies back.
@JusCrank6 ай бұрын
@@samedaydumpster Thank man! Definitely adding this to my list of fees.
@tucsonarizonarealestate2 ай бұрын
If someone does not get the cancellation insurance with is your cancellation policy. You did not talk about that.
@samedaydumpster2 ай бұрын
If I offer you Cancellation Insurance and you decline it, there is no refund. Basically I operate the exact same way as the airlines, cruise line companies and travel agents. If you didn't care to protect your reservation without my insurance, there is no refund.
@tucsonarizonarealestate2 ай бұрын
@@samedaydumpster Got it. That makes sense.
@tacomaster74114 ай бұрын
$$$ is a universal language
@samedaydumpster3 ай бұрын
Damn right it is.
@anonymousguy486010 ай бұрын
John, get your hands free system set up for the cell phone in that Peterbilt. You know better. I know you do. Great content brother! Hope to see ya in Vegas!
@samedaydumpster10 ай бұрын
Agreed, thanks for the safety reminder.
@johndorazio37597 ай бұрын
I get canceled on all the time I get nothing that's life
@samedaydumpster7 ай бұрын
We get what you negotiate... that's why I get paid on cancellations.