Thank you for this. I've been doing helpdesk for 20 years and would like to move up to IT Manager. I'm good with technical things but I'm better at working with people. Now I have a roadmap for the right education to move up, ITIL Foundation and Project Management.
@ITCareerGuide10 ай бұрын
Thank you for your comment. ITIL can be a bit dry to learn and study for, but it is worth it.
@EastCharmer10 ай бұрын
Thank you for this video sir! Will look into ITIL. Been in IT supportfor 6 years now and I feel stagnant