[LG Air Conditioners] How To Resolve Leaks From An LG Window Air Conditioner

[@ministerio.evg.jovenesdelreino]

Hola en que grado me recomiendan usar mi aire

[@hectorvaldez5295]

Hello! What if my unit doesn't have base pan? It's the DUAL Inverter. It's leaking from the sides instead of through the hole below. Thanks!

[@LGUSASupport]

Hey Hector. To ensure that your LG A/C is draining correctly, Ensure that it's tilted from front to back by ¼” to ½.” The back of the unit should be lower than the front to allow proper drainage. If this persists, private message us on social media @LGUSSupport with your contact details . We'll be happy to continue finding a solution. ^David

[@benbee1469]

Where can I find/order a replacement drain pipe for model # LW1221HRSM (AT3AHDP)... or at least find the part # for the drain pipe?

[@LGUSASupport]

Hey there. We would love to help you have the best experience with your AC unit. Please send us a private message on social media @LGUSSupport with your contact information, and we will be able to provide you with the right parts you need. We are here and ready to assist you. ^ Diego

[@brittneybodden3776]

Hello, I have this exact unit but recently I'm starting to see mosquitos and other little flying critters come through my unit. The sides are sealed so it's definitely coming through the ac vent. Any suggestions as to why? I've had it for two years now and this is the first time this has happened.

[@LGUSASupport]

Hi Brittney! This isn't the experience we strive for! Let's take a closer look so that we can get this resolved as soon as possible! First, please make sure that you have the fresh air vent lever pushed inward. It's black and slightly protrudes from the vents. If it's in the outward (pulled towards you) position, this would allow fresh air into the room and allow for a way for these critters to come in! Have you noticed any leaks in the unit? Mosquitos may be attached to any standing water in or around the AC unit. If you do notice a leak, it would need to be addressed promptly! Please send us a private message on social media (@LGUSSupport) with your phone, model, & serial numbers. We'd be happy to get to the bottom of this! ^Chris

[@georgealexamagat4904]

Hi! My LG AC is is expelling water from the side of the unit - what should we do?

[@LGUSASupport]

Hi there, George. We appreciate you bringing this to our attention. We understand the importance of having a good working AC unit for your cooling needs. So we can troubleshoot this further, if we may ask, what side of the unit are you experiencing to expel or leak of water? Thank you. ^Anthony

[@lynceandres4930]

Do we have to remove the rubber cap at the bottom of LG window type inverter AC?

[@marcjasondalida987]

I haven't remove yet the rubber cap for 2 months now. What will be the possible effect to my ac

[@LGUSASupport]

Hi there. Thank you for reaching out to us. Regarding your concern, it will not affect your LG air conditioner as long as it's properly drained and always check the basin underneath the unit. For further assistance, feel free to send us a message.

[@LackOfCoIor]

Can I use during rain?

[@LGUSASupport]

Yes, you can use a window air conditioner when it's raining. It's designed for outdoor use. Rain won't affect its performance. However, if there's flooding, unplug it to avoid electrical issues. You can also add weather stripping for extra protection. For questions, message us on Facebook or Twitter @LGUSSupport. We're here to assist. `Alice

[@daddyegaming]

What if the water is leaking on the side?

[@LGUSASupport]

Hey there. To address water leakage from your air conditioner, first, check and clear any dirt blocking the drain hole. Ensure the drain hose is securely connected and clamped. Also, check that the unit is properly tilted for drainage. Send us a private message on social media @LGUSSupport so that we can provide additional support. We're always here to help. ^ Diego

[@pauljerrr]

for our AC, it is expelling water to the inside.

[@LGUSASupport]

Hey Paul, you may have a clogged or dirty line. See if our library can get you through this concern. www.lg.com/us/support/help-library/water-leaks-from-unit-room-air-conditioner-CT10000014-20150896351952 Let us know how it goes in a private message via our social media. @LGUSSupport. ~Tegan

[@DorisannKraniak]

I can not get my air conditioner to tilt downward at all. It will onlt stay level. The underneath is sweating really bad, causing the water to drip inside, causing damage. I have tried everything.

[@LGUSASupport]

Hi, there. To better assist you and understand the issue more, please send us a private message on Facebook or Twitter via LG Support USA with a detailed description of the issue for better assistance.~Zie

[@rioandras]

I added a thick piece of wood underneath the ac unit in the front interior, so that it would give it enough tilt

[@iiSnipeFoLyffe]

My LG AC has been leaking to the inside from what seems like the bottom of the filter area. This is terrible especially during heavy rain storms. Is this because I need to pull something out from the back to drain the water?

[@LGUSASupport]

HI, there. If your air conditioner is leaking water, it's often due to regular cooling and condensation. The water gathers in the base pan and is supposed to drain outside. The unit is designed to work with about 1/2 inch of water in the base pan, so don't worry about adding more if it's dry. If there's a leak inside your home during heavy storms, it could be because excess water made the base pan overflow. Just drain off the extra water from the base pan. For detailed guidance, check this link: www.lg.com/us/support/help-library/water-leaks-from-unit-room-air-conditioner-CT10000014-20150896351952 For any other questions or help, message us privately on Facebook or Twitter at @LGUSSupport. We're here to help. `Alice

[@iiSnipeFoLyffe]

Hi there. Thanks for replying. Where do I obtain the drain pipe from? Thanks!

[@LGUSASupport]

In order for us to provide the accurate drain pipe for your unit, you may need to send us a private message on Facebook or Twitter at @LGUSSupport. Kindly send us your contact information along with the model and serial number of the unit. ^Danee