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@mikerobinsoncomedy Жыл бұрын
Holy cow, if this is an official LG support video, the quality (video, audio) is SO BAD. Cmon LG!
@LGUSASupport Жыл бұрын
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Mary
@paulc29532 жыл бұрын
At 3:25 you show pouring citric acid powder into the dispenser and state to use 3 tablespoons of it. There is no way that 3 tablespoons of citric acid powder will fit in that dispenser.
@amberhayes46173 жыл бұрын
Thank you! This is so helpful! I was losing my mind trying to figure out how to get the filter out!
@LGUSASupport3 жыл бұрын
Thank you for reaching out and do you have any questions for LG today?^Sandy
@dilipwadodkar3655 Жыл бұрын
How to remove the greasy residue collected on the filter? it is not getting removed even with boiling water.
@LGUSASupport Жыл бұрын
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
@karissamaas3312 жыл бұрын
Thank you took me less than 5 minutes to clean my LG!
@paulc29532 жыл бұрын
The pictured dishwasher has a Machine Clean cycle. Why isn’t that used for citric acid or white vinegar?
@LGUSASupport2 жыл бұрын
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), andinclude your contact details, the model & serial numbers, and a detailed description of the issue. ^Nolito
@paulc29532 жыл бұрын
@@LGUSASupport I’m not having an issue so much as asking a simple question which it seems you would be able to answer here.
@LGUSASupport2 жыл бұрын
Hi! Regarding to your concern, because it's a strong acid, vinegar can break down the rubber gaskets and hoses in your dishwasher, eventually causing a costly breakdown. ^Nolito
@paulc29532 жыл бұрын
@@LGUSASupport so why use white vinegar in auto mode as you say in the video and not machine clean mode as the manual says? Your guidance is directly contradictory to the LG Machine Clean Cycle support webpage which says “You can run the cycle using only water or add citric acid, white vinegar, or another cleaning agent that’s dishwasher safe for more effective results. Do not add detergent. Empty the unit of any dishware, then press and hold Heavy for 3 seconds to activate the Machine Clean.”
@paulc29532 жыл бұрын
@@LGUSASupport I actually use citric acid and my question is really more why you aren’t using the machine clean cycle which clearly is what it’s for and is shown in your video as being available on that particular dishwasher you use in the video.
@danibakesmauiii9 ай бұрын
Bruh… if my filter ever looked like that….. 😳
@bozerbrett78673 ай бұрын
I received an email from LG, and it says, "your LG dishwasher is built to last." Mine only lasted 3 years before the 10-year motor started making a loud buzzing sound every time I use the dishwasher and it isn't cleaning as well as it used to. The catch with the 10-year motor is you have to pay a service technician to come out and take a look at your dishwasher and then you have to pay him to install the part. At this point you might as well buy a new dishwasher. It's disappointing that appliances don't last.
@LGUSASupport3 ай бұрын
Hello there. We're sorry to hear that your LG Dishwasher has not lived up to your expectations and has started experiencing issues with the motor and cleaning performance. We understand that the 10-year motor warranty requires a service technician visit and part replacement, which can be inconvenient and costly. At LG, we pride ourselves on building durable and reliable appliances, but it's clear that we fell short in this case. We appreciate you sharing your experience with us and will take it as an opportunity to improve our products and services. -Ken
@bozerbrett78673 ай бұрын
There are multiple KZbin videos on this exact problem and it’s unfortunate that LG doesn’t address this problem. LG is hurting their reputation by not providing quality appliances, parts, and service.
@LGUSASupport3 ай бұрын
We appreciate your feedback and understand the inconvenience this may have caused you. At LG, we take product quality and customer satisfaction very seriously. Your feedback is essential in helping us improve our products and services, and we thank you for bringing this to our attention. If you need further assistance, don't hesitate to reach out to us via @LGUSSupport, so we can look into this for you. We'll be happy to assist you. -MC
@pepchan71832 жыл бұрын
what is this model in the video that has temperature labeled on the top panel?
@ilovehhx2 жыл бұрын
Why use auto cycle? What is machine clean cycle used for then?
@LGUSA2 жыл бұрын
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
@paulc29532 жыл бұрын
@@LGUSA Read the question again. ilovehhx has a question, not an issue. Why don't you just answer the question about auto vs machine clean cycle; everyone watching this video will then know the answer. Your video seems to be in conflict with both your website and dishwasher user manual on this point.
@LGUSA2 жыл бұрын
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
@paulc29532 жыл бұрын
@@LGUSA This is totally unacceptable for a major corporation to respond like this to simple questions regarding your publicly posted guidance.
@bnewcol Жыл бұрын
@@paulc2953it’s an AI bot, not a human
@kittyhans12 жыл бұрын
I think this is outdated my machine states to hold the heavy button for 3 seconds but I’m not sure if I have to hold the power button at the same time. Any suggestions on how to start the cycle would be appreciated.
@LGUSASupport2 жыл бұрын
Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. ^Angelica
@kittyhans12 жыл бұрын
Please give me the mail address thank you
@LGUSASupport2 жыл бұрын
Nancy , please contact us to be assisted : Tweet us @LGUSSupport Message us on Facebook @LGUSSuppor Thanks ^Angelica
@dethaditv593 жыл бұрын
What happens if we use detergent
@joa85933 жыл бұрын
The detergent will just neutralize the vinegar so you're wasting you're time if you do that.
@paulc29532 жыл бұрын
@@joa8593 But they say to NOT use vinegar (too strong... will damage hoses, etc.) in their comments here. Contradicting the LG manual and LG website. They seem to not be able to give a consistent answer to this important detail. Nor to the questions about using the Clean cycle. Nor to the questions about the dispenser capacity. And so on and so on.
@kalpaniwimalarthna66014 ай бұрын
How much
@LGUSASupport4 ай бұрын
Hi, there. Would you mind elaborating on your concern in detail? It would also be better if you could reach out to our social media team via Facebook or X at @LGUSSupport, and we'll be happy to provide you with accurate assistance with your concern. `Li
@ummuomar278 Жыл бұрын
How removed dawn spraying arm?
@LGUSASupport Жыл бұрын
Welcome to our Social Media page. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (facebook.com/LGUSA/), and we would be happy to assist you further. *Leah
@ByteMasterPro10 ай бұрын
Thank you for this video!
@LGUSASupport10 ай бұрын
We're happy to help! ~Ave
@Rainbowbrite10 Жыл бұрын
Who the heck has citric acid laying around.
@LGUSASupport Жыл бұрын
Hello there! Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. `Gem
@LGUSASupport Жыл бұрын
Hope you’re doing great. I'm passing by to check up on your case. Do you need any additional help? I’d be happy to assist you in any case. `Gem
@Rainbowbrite10 Жыл бұрын
I’m good. It decided to magically fix itself. I don’t think it like the cheap o tablet I gave it to do it’s washing. Guess I’m going back to cascade. It’s definitely a high maintenance dishwasher but it does a great job when it want to work
@LGUSASupport Жыл бұрын
Good morning! Please send us a private message so that we can assist you.`Gem