LG French Door Refrigerator - ice maker not working

LG French Door Refrigerator work around to make ice.

[@bruin8883]

Okay, this guy may come off a little eccentric, but his descriptive video, actually helped me solve my ice problem with my LG refrigerator. Thanks buddy!👍

[@CooterMr]

: )

[@richca7354]

How did you fix it? Mines doing the same thing

[@ggunn1343]

See my solution above. It worked perfectly for me.

[@joyce99999]

It is extremely upsetting and frustrating when you struggle to come up with the cost of a brand new refrigerator freezer, as the cost these days is way over $1,000, and up to about $5,000....average around $2,000 or so, and the thing isn’t even working correctly! I can understand his anger. I just bought mine, and had to put it on a payment plan....even then, I have to struggle to make the monthly payments, and I will be paying on it for a while, and to have it not even working that well, or out and out broken, is extremely upsetting.

[@cupdaisy63]

Thank you I fixed my ice cube problems with my LG. YOUR directions are clear and concise. I was cussing too, but it damn sure worked and ice is being made again. THANKS AGAIN!!👏🏽👋🏾❤

[@CooterMr]

np Take care.

[@brianspeldrich5582]

Hi John, loved the video and it was a lot of fun. We have the same fridge, and it has been fine for 1.5 to 2 years now and loved the ice maker--until the last week. Now we're having the same problem. You've been remarkably patient to deal with it as long as you have! Lately the ice has stopped coming out after a chunk or two, even though the ice hopper is full. The problem is that the ice is either all frozen together in one big mass, or the full load of ice in the maker comes out in one solid block with all ten or so cubes extra thick and frozen together, forming a large, thick slab. Water is also leaking out, freezing on the seal as well as dripping onto the floor and other internal ledges. After spending half a day farting around, I think we have fixed the problem and I wanted to share the solution with you in case you're interested. The problem stems from this little transparent plastic bin. It's hard to see in situ but it's along the back wall on the extreme upper right. Below is a link, in which you can see it sticking out on the upper right, behind some white plastic parts. That transparent plastic box funnels the water in from the inlet hose and distributes it into the ice cube tray for it to freeze. The bin is screwed into the back plate by one screw, which appears too big for the hole molded into it and cracked it, probably during assembly. In any event, the whole thing was loose and not doing its job. There was also another small tab that was broken off and a small crack in the front, too (these, I assume, happened later as the part got jammed when the ice tray rotates to dump ice). We fixed it by 1. removing the hopper, removing the three white screws holding the entire ice maker in, and then taking this upper assembly off, 2. retrieving the transparent plastic tank and the tab screwed into the back wall of the ice maker and reaming out the hole so that it's large enough for the screw, 3. using adhesive (E6000 but anything you like will probably work) to glue the tab back onto the transparent plastic box and letting it cure, 4. screwing it back onto the rear wall (but not too tightly! it doesn't seem like it needs to be screwed down tightly, just closed enough so there's no gap or slop), and 5. reassembling everything back together again. I couldn't find a way to buy just that transparent plastic tank. We didn't buy the extended warrantee and the whole replacement part appeared to be $120 up to $350, so we decided to use the 'duct tape' approach and fix it ourselves. Hope it helps you out and you avoid further frustration! Here's a link to the assembly I'm talking about--it may not be the exact, correct part, but it's close enough for illustration purposes: www.amazon.com/LG-Electronics-AEQ73110205-Refrigerator-Assembly/dp/B00AH5ZOI6/ref=sr_1_4?dchild=1&keywords=lg+ice+maker+600A&qid=1631915887&s=hi&sr=1-4

[@CooterMr]

Thank you so much for all the info. Right now we are using ice cube trays. Will take a look in what you wrote and decide what the heck we are going to do. Thanks again.

[@jaredhays2608]

I love you man, currently feeling the same pain right now. Your video helped out...for the next two hours

[@Marpenmar]

Thank you for being straight, to the point, and fixing my problem.

[@CooterMr]

Your welcome. Take care.

[@MrLoop19ant]

Love the honesty, our LG purchased in 2019 having same issues

[@CooterMr]

: / Stay healthy.

[@crisjoya6191]

Same in 2021

[@williambrady3396]

I had the same problem. Solved it by turning off ice maker and removing all the ice, then I reduced the flow of water to the ice maker by partially closing the water faucet in the wall behind the refrigerator. So far after two days, it is still working correctly. It was important on mine to make sure no ice was in either the ice tray or in the discharge chute. Good luck, I hope this helps you too!

[@CooterMr]

Thank you.

[@Brynna2020]

You gave my mom and me a laugh that we have needed ever since my dad passed away 9 days after being diagnosed with stage 4 pancreatic cancer. We related to your video from the second sentence. The f'ing stainless steel. Horrible! And I have to pound on the ice maker all the time. One positive is that pounding on the ice maker is a great anger management release.

[@CooterMr]

Sorry about your dad. I so loved your comment. Brought a genuine smile to my face and absolutely made my day. Thank you.

[@choienputin-warcriminal5364]

Thank you! Followed your steps and fixed my iced maker 😀

[@kaycox4024]

I know it’s a pain!. Our bin is cracked because we have to beat it to unlock the frozen cubes. I was about to call a repairman when i decided to watch a troubleshooting video and HORRAY you showed up. Thanks for letting me know how easy it is to do this!

[@CooterMr]

You made my day. Thank You for your comment.

[@mrbull150]

You sir are hilarious! Any french door fridge I've ever owned the ice maker has sucked. Thank you for showing me how to trouble shoot this issue. I could not find the test switch!

[@CooterMr]

Glad to help. Take care

[@edithbryant-hayes5868]

🤣I got a good laugh from your delivery of your frustration. We just bought an LG side by side which is supposed to dispense water and ice. Thus far we have no ice. I was searching the internet for solutions when I saw your video. I may be back with my own video if I can't get the ice maker to work!

[@CooterMr]

With sadness, "Good Luck". Thank you for your comment, Take Care.

[@JohnnyMentat]

Almost bought this today and decided to do a little more research on yourtube. Found your video and thanks. You convinced me when you pointed out the water will slosh around when the door is used. That seems obvious now. Sometimes people swing the doors open and closed pretty fast on refrigerators. So, thanks for the video!

[@CooterMr]

No problem. Take care.

[@krema5198]

I just bought a LG French door fridge ($4400) and its been 3 days and no ice. I followed your instructions and beat the hell out of it and viola, I had my first dump of of ice. I don't have the patience to deal with garbage like this, so I'll be returning it.

[@CooterMr]

Good for you. Stay safe.

[@KenYoungIII]

Of all the videos I watched, even though very similar, this guy was the most convincing and turned out to be right. Way more fun to watch and ha dme laughing at his honesty. Had this fridge for about 2 years now and JUST now had an issue. Reset button did the trick.

[@CooterMr]

Thank you so much. You have no idea how evil I feel about the news. What you just wrote me has changed me. THANK YOU very much. Out of prayers but I will think of you.

[@groussac]

Thanks John. I appreciate the candor. Quiet time for the door after an ice dump will now be SOP in my home. I've got LG model LMXS 27626 & haven't had the frequent & severe problems you have, but the ice maker does occasionally stop working--like today--and I have to figure out how to fix it all over again. I'll break down and read the directions on the door panel. In the meantime, I sure wish you would make a video about printers. They're my pet peeve. My guess is that the chip in the ink cartridge signals the computer on date of installation, and then a year later the computer demands you replace the cartridge regardless of whether or not it has ink. So there's no refilling that cartridge with that chip. The ink cartridge is where they make their money. Overall trend is that these guys make things like ice makers, printers, dehumidifiers, etc and then walk away with little or no accountability, and no incentive to improve their product. However they do do a good job with their ads...

[@CooterMr]

Good ads, 😃. Bought our last printer and my wife smiles every time when I purchase several bw/color cartridges at a time since they continuously run out. Wife work gov't job and she told me about their printer cartridges. On side of box was printed expiration date. Most people would not read that message and sometimes cartridge only last 2 weeks. Good luck with your refrigerator. Stay safe.

[@groussac]

@@CooterMr Thanks John. People complain abt gov micromanagement (I'm one of them), but what other option is there? A printer cartridge that's set to expire??? If market forces don't intervene (i.e., a company fields a bare bones printer that prints & lets you refill the ink), the only remaining option is government telling companies how to make printers. As for the refrigerator, maybe my imagination, but I remember them lasting forever. Yeah, you'd have to defrost them every now and then, but not every time you go to make ice. And oh, by the way, buy a new appliance today and they immediately try to sell you a warranty on fixing something that shouldn't have to be fixed if 1) it was designed right or if 2) the company backed up their product. Progress... Be safe, my friend.

[@JodeeSteffensen]

I have the same ice maker and the same problem. Never thought of smacking it with my fist. Worked great!!!

[@CooterMr]

LMAO

[@sand0p0sse]

Thank you for the informative video, one side of my ice tray was stuck and twisted so no ice. You mentioned the switch at the left , all the way to the back, I pushed it and the tray went back into the correct position. Your video has been a great help, thank you very much and all the best to you and yours for the new year 2022. 👍

[@CooterMr]

Appreciate your comment. Thank you. Stay healthy.

[@joyce99999]

Hi, John: Just wanted to let you know, as I think I mentioned to you already, I did lower the temp of the freezer to -4 degrees F, and I lowered the refrigerator temp to 34 degrees F. I lowered the fridge because I had read somewhere that the temp difference between the freezer and refrigerator should not be more than about 7 degrees. I didn’t want the fridge to start freezing things, so 34 was the lowest I wanted to go. So far, the refrig is not freezing things, and the ice maker is working better. I agree with many of you; LG ice makers do not make as much ice over a 24 hr period as I think they should, but that’s a whole other problem, unless they feel that making more ice than their supposed 120 or so cubes a day would put too much strain on the ice maker/condenser, and it would have a higher chance of burning out from overworking itself. Still, I have a friend who has an older fridge (a fridgedaire, I think) that does not have an in door ice maker, but instead has an ice maker which is internal and dumps ice into its own drawer....that fridge makes bucketloads of ice each day....so much that they cannot possibly use it all, so I think the in door makers (of most all brands) seem to be lacking. I guess LG and others think people don’t use that much ice, but they couldn’t be more wrong. I know we do, and many other people are online complaining about the minimal amounts of ice, or worse, the inferior and troublesome construction of many of these ice makers, across the board. Refrigerator Freezers are so very expensive these days, so I don’t think having an ice maker that works, and produces a decent amount of ice, is too much to ask from a consumer.....they obviously do not care what their customers think, or really read about their customer’s complaints/issues with their product. If they did, they would be making improvements in the ice makers, at the very least, annually. I haven’t seen any change in the In door ice makers for many many years. Also, before I bought this LG, I look at many other brands. All of the ones that had in door ice makers had, essentially, the same one, which leaves much to be desired. It’s no wonder LG is in the middle of a class action lawsuit right now regarding their compressors burning up....Much of these types of lawsuits could have been avoided by better customer service and reading and actually caring about, looking into, and making necessary improvements in their products. So for now, although I’m not getting that much ice per day and we have to ‘ration’ what we use, we DO, at least, for now, have a working ice maker! Hopefully, that will continue to be the case, as I cannot do without ice. I will keep you posted, if something changes. I don’t recall if you mentioned, but did LG techs EVER come out to inspect your ice machine unit? Did you ever get anyone to replace the entire unit, to see if a new unit would help/solve your issues with this one? I wish you the very best of luck with your ice situation. These refrigerators are a HUGE expense for most people; the least they can do is make sure you get a fully working product!

[@CooterMr]

First, thank you for your comment. Agree 100% what you said. After purchasing our LG refrigerator, 11 months later it started to leak water over the side of the ice tray. Since we had a 1year warranty we called them. They replaced the entire unit. 2 months later we started to have our ice problem. Cracked the bottom middle of the ice bin cause of the continuous routine of pulling it out and resetting the ice maker. Ordered a new ice bin through Amazon. I'm am seriously thinking of buying some plastic ice trays. Not the old fashion metal ones. :) jk Good luck and stay safe.

[@ARjr247]

Dd

[@mobiledude5229]

​@@CooterMr I had the same issue. we bought it only 5 years old. thank you for sharing.

[@CooterMr]

Thank you so much for your comment. To tell you the truth, just making ice cubes the old fashion way. Less frustrating . 😌 So tired of expecting a good product for the amount of money and the product breaks within months. Stay safe and healthy. 😃

[@rikityrik]

@@CooterMr I feel your pain, my LG (low grade) does exactly what you described. I use four plastic ice trays in the freezer then dump at least three in the ice bin everyday. It’s nonsense. This cheap Chinese crap we brake our banks for paying these outrageous prices and the stuff doesn’t even work and when it does it works poorly. I swore to myself 15 years ago Id never buy another LG product after I purchased one of their phones, well I went all in and dropped 2.5k on their “LowGrade” fridge. These companies should fix their products or be shut down. Oh, I’ve been having this problem since 2018. I’m tired of dumping ice trays everyday so thought I’d research on it a bit more that’s why I’m here. Good luck everybody.

[@tomprice4016]

Dang. This video made my day. That alarm going off b/c the door has been open too long is icing on top.

[@CooterMr]

Glad I made your day.

[@invertedgoose]

Speak the truth John ! I've had this damn refrigerator for 6 years and it sucks ! We've been battling the ice issue since day 1 and dont get me started on the hand/finger prints 🤬. Worst purchase we've ever had.

[@CooterMr]

Totally agree with you. Stay safe.

[@gonzalochavez6182]

Same problem same refrigerator , now i do have ice thanks for your help 👍🏾

[@CooterMr]

np Stay safe.

[@shelleybennett-shoreland6442]

John, I know its been 3 years and you have probably replace that fridge. I had a Samsung that did the exact same thing. I had huge ice glaciers that I had to melt if I even turned the ice maker on. The fridge was level, but I tipped it just a fraction toward the front, cuz mine was building glaciers at the back and solved the majority of the problem, needed tipping a little more but no one would help me do it again. So after buying ice for 2 years, I finall broke down and bought this LG that you have, no problems yet fingers crossed

[@CooterMr]

Wish you all the 🤞. Take care.

[@candiceyaholnitsky4958]

Loved this! I have been struggling to find a useful video for my ice maker problems... John has pegged it.... the engineer needs an ass kicking!

[@CooterMr]

:)

[@ggunn1343]

See my solution above. It worked perfectly for me.

[@marcocendejas5144]

Dude! You absolutely need to make for reviews like these.

[@phil-l]

Thanks john! We choose the unit without the ice maker!! Cheers from Canada!

[@rkmcdonald775]

Thanks John. I couldn't find the test button to reset. Working now thanks to your video.

[@CooterMr]

: ) stay healthy for people who love you

[@dhaqq18]

Agree completely. Insane design. And the thing is, everything else is designed pretty nice

[@CooterMr]

Agree.

[@shotgunbobby11]

It seems every damn fridge ice maker is trash these days!!!! They all have many videos and comments on ice maker issues.

[@coolceecoolcee3958]

Love it brother!!!!!! Your the best at quality control 👍👍👍

[@CooterMr]

Thank you. 😃 Stay safe.

[@joyce99999]

Thanks, John. I just got this refrig/freezer this last Wed. It IS making ice, but so so slowly, and I don’t know what to do. I did find the reset button and everything moved as it should, I think. I just now tried lowering the temp of the freezer from the recommended 0 to -4 degrees F to see if that helped, but this refrigerator is only 3 days old (to me), and was bought brand new.

[@CooterMr]

Someone wrote to me and said a guy from LG told him to put his freezer at -6. We did and it froze the flooded ice tray like a block of cement. It took me 4 resets and a lot of pounding to get all the ice cubes and chips out. Believe it or not, 2 days ago we received a class action suit paper work for the cooling system in LG refrigerators. With so many hits on my LG review I was scared to open the envelope up. Guess with covid and all I was a little paranoid. :) Good Luck with yours.

[@NisarAhmed-sk5rl]

You are very honest guy. I like the way you enjoy every day ice making 😂 lol

[@CooterMr]

Thank you. Stay safe

[@mx5219]

i own that same pos lg..nothing but problems with the ice machine...thanks for the tip, it worked...and making me laugh while watching you...

[@CooterMr]

First time I heard POS in a movie was on the first Men In Black. Now making ice cubes the old fashion way. Glad the video made you smile.

[@tsm5031]

I feel your pain. Same unit. No ice. I think it needs replacing.

[@steveg1081]

Thank you for telling me where that release button is at the bottom!

[@CuseHokie]

Yes. I was fiddling with my ice maker all morning. Notice water dripping from the outside corner of my fridge... like the stainless steel finish corner. I replaced the water filter, took off all the paneling around there, it was bone dry. Finally moved up to the ice maker and noticed a cube was wedged in a funny position. I have to believe this caused the water that fills the tray to spray all over and thus leak on the exterior side of the door... and knowing where this little button (after spending an hour+) helped to rotate the tray and spill water that developed from the ole hair dryer trick. Immediately after, the tray came to rest and the water began to refill - and it did it very cleanly. Hoping everything's solved!

[@SubhasAtYT]

Love your video. Same for us , stopped working after 2 years so.

[@CooterMr]

Making ice cubes the old fashion way. Little more work but so satisfying to have ice cubes without the frustration. Take care.

[@ginnyc]

Thanks for showing me where to find the reset button. Ours is turning but is twisted and won't dump ice on it's own.

[@CooterMr]

When under warranty we had the whole unit replaced. After a while we had the same problem. No LG products for us ever again. Thank you for your comment. Take care.

[@bigskyguy1611]

Same problem. I'm going to take my LG out to the back yard and launch a few .50 BMGs through it. LG need to be put out of business!

[@CooterMr]

Wish I could see that review.

[@1977linda1977]

Lol! I hate my Dad's LG Fridge too because of the ice maker but he is having a different issue with it. Thanks so much for the video though. It was fun to watch.

[@CooterMr]

Thanks for your comment.

[@priscillatorres6974]

Thank you for this! Currently having the same issue.

[@CooterMr]

@Dominic No I haven't. Thinking about buying some ice trays.

[@CooterMr]

I will give that a try. Thank you.

[@diedregilliam3202]

Thanks for telling me where that dang button is!

[@CooterMr]

np

[@alexdoyle2018]

I have no idea how you found that button to rotate the ice tray, but I commend you for it, and for presenting that information in a way that makes it clear you know _exactly_ how everybody dealing with an LG ice maker feels. :) I've got a 2018 model where the tray stopped filling after the compressor failed. Got the compressor fixed (for free: still under warranty and no hassles from them because apparently they fail all the time) Ice tray wouldn't fill until I hit that secret button on the bottom. Thanks!

[@CooterMr]

Take care

[@rachaeltorrens10]

I can not stop watching this video!!!! Please please please don’t stop making them! LG should give you a brand new refrigerator just for this video, we found you because our brand new LG refrigerator is also NOT making ice, thank you for the laugh.

[@CooterMr]

Thank you so much for your comment. Stay safe.

[@Ken-lp5zv]

Thank you for this video and help me learn to reset I bought the 4 year extended warranty

[@CooterMr]

Smarter than me purchasing a 4 year warranty. 😊 Stay safe.

[@dixie600mhz]

Couldn't agree more. We've had our new LG LRMDC2306S for 4 weeks and have managed to get 3 ice cubes so far from the craft maker. Multiple service visits keep finding frozen water line to ice maker. Freezer is set to +4F but we can't get ice. First visit recommended dropping temp to -4F, second to +4F. Nothing helps so far. Another service visit planned this week. We have a 2 year warranty but with this product we could bankrupt LG after seeing all the complaints online. Last $$ I ever spend on an LG product.

[@CooterMr]

The store we bought ours from went out of business. Over half of that store was filled with LG refrigerators.

[@krystleroy3068]

Omg That suxs I got the Samsung 4 door refrigerator and I haven’t had a problem with my ice maker I’ve had it for a year I’m praying to god it won’t break it’s been awesome so far

[@CooterMr]

I am genuinely happy for you, seriously. Cause it's a real pain. Stay Safe.

[@JayandLisa]

FYI, LG does NOT stand for life’s good it stands for Lucky Goldstar

[@CooterMr]

No comment. 😁 Take care.

[@soniaparissos9393]

Thank you so much!!! your video made my day!! finally I got to fix it.

[@CooterMr]

:) np

[@xoxobrialee]

Thank you so much for your help! It sucks that we have to do that!!

[@CooterMr]

Thank you for your comment. Take care.

[@bryanelliott14]

We have the same issue, I took the icemaker out and inside the ice tray was a white corrosion that was making the tray rough. Then when the ice tried to pour out it would not come out do to the rough bottom. We poured some vinegar in the ice tray and it clean the corrosion out after an hour. Now the ice dumps like it did when it was new.

[@CooterMr]

I will give that a try. Thank you for your comment.

[@ThatsMyBlackOpinion]

Omg, I love your video! I will subscribe! You’re awesome!!!

[@CooterMr]

Not awesome, Thank you. Take care.

[@juanpaulr]

If I were to look over several brands of refrigerators I would find that people will have issues with the ice maker on most manufacturers refrigerators. This is not only LG. I had issues with the Frigidaire ice maker and other issues and it was only 6 years old.

[@CooterMr]

Thanks for your comment. You sound like a spokesperson for LG. But, that's okay because since me being in my late years this is the first refrigerator that we have had issues with an ice maker.

[@duntyou8]

Thanks! I didn't know about the tiny invisible button that is hidden BEHIND the on/off button.

[@CooterMr]

np

[@tommyc7729]

No LG Actually stands for Lucky Goldstar.

[@CooterMr]

:)

[@ggunn1343]

Had the same problem. Fixed it by wedging something between the left side of the ice maker and the freezer wall. It will stop that side from pulling away to the left. This will allow the tray to remain in place so it will meet the stopper properly on the right side letting the tray twist and dump the ice.

[@timojhen]

I’m going to try this. It’s been driving me crazy and seems much worse lately. Dripping is consistent and quick. Can’t remove the ice container after about a day. I’ll check for level as well. When you say left side, it’s when you’re facing the ice maker (I.e. in the compartment with the door open), correct?

[@CooterMr]

Yes

[@ggunn1343]

timojhen mark yes left side when looking at ice maker. Tray is on the right. Motor is on left. Squeeze between motor and door.

[@ggunn1343]

Wonder if anyone tried my solution? Still working for me.

[@themeachmeister]

@@ggunn1343 So ice maker just started not dumping the ice after 8 months old, thought I would tinker with it before hassling with warranty, put about a 1/4 inch thick strip of styrofoam as you describe, ice maker started working as before. Hopefully it remains working. :)

[@willymartinezjr269]

Thanks so much deal with the ice maker for a week until I saw this video

[@CooterMr]

You are so welcome.

[@tanishamorgan4766]

This the realest video you can get. Lmao. Thank you so much

[@CooterMr]

No, :) , Thank You, and please stay safe.

[@steveg1081]

Omg I’m living this man’s pain RIGHT NOW! I hate it! It’s one thing after another with this damn fridge! Excuse the language, but it’s really really annoying. The water dispenser only works if I press the lever with my finger on the upper right corner. Very specific, won’t work otherwise. The ice dispenser never worked since we moved into the house. We have had to take the bin out manually and scoop ice out every time. Now the ice won’t even drop into the bin! The irony/silver lining??? Now the ice dispenser motor suddenly works!!! Fingers crossed!!! I just have to get the ice to drop into the bin now! I will never EVER buy an LG appliance!

[@CooterMr]

Appreciate your comment.

[@Bmr4life]

Damn helpful video man. Thanks

[@CooterMr]

Thanks for your comment. Take care.

[@normandsavard4087]

Make sure your refrigerator is level and by the way did they have to take off the door to put it in the house sometime the door adjustment is not set right

[@CooterMr]

They did not. Thanks for your comment.

[@abramwallace7773]

I got mine and it works fine

[@seancollins4320]

Thank you so much now I can make ice !!!!!

[@CooterMr]

You're welcome.

[@nurseyfy]

I feel your pain! Lol

[@CooterMr]

☺ Take care.

[@lester.ramses]

Thank you bro, it was very helpfull.

[@CooterMr]

np. Glad to help. Be careful out there.

[@normandsavard4087]

You should try to level your refrigerator or if it is level did you had to remove the door to get it in your house maybe the adjustment of the image is not set right and it’s leaning forward so the water from your icemaker is going completely forward

[@CooterMr]

Will chk level from left to right and front to back. Thanks

[@brettdemmary5955]

That explains my issue perfectly

[@CooterMr]

😊 Stay healthy.

[@bradleymonroe303]

hahaha, this was the best video i have ever seen

[@CooterMr]

That makes my day, thanks.

[@Vilnus9]

Thank you! :)

[@dixie600mhz]

We have LG LRMDC2306S. During first month we’ve had 4 service visits for craft ice maker not working. Each service call reveals the water feed line to the ice maker is frozen solid although the freezer temp is set at +4F. We added two thermometers into the freezer that log temp and they both show 4F so temp sensor is good. Does the craft ice maker line have a heater/defrost? Latest tech wants to switch out water feed line but by this point we have zero confidence LG know how to build a fridge.

[@LOZKULLKID]

Damn that sucks my cousin and her husband just bought one new and day one it did this. Do they not test things anymore????? I wonder if there is a good model out there

[@CooterMr]

If had confidence in one brand I would recommend it to you. Stay healthy.

[@jamiemeade5786]

Not a funny issue, but that dude is hilarious!

[@utoopuser]

I don't have the same in door ice maker but my ice maker is in the middle drawer, quit making ice after eight months. I should have never allowed my wife to replace our old one which which worked perfectly after 30+ years of faithful performance.

[@CooterMr]

Ouch. Take care.

[@ellen5596]

Here’s the deal. If you want no problems, you gotta get ice from Sonic in a big bag. Put it in the freezer and chip ice from it.

[@CooterMr]

😃 Needed that. Thank you.

[@felipevillarreal2226]

Hi John, I hope you are doing well. I have a question, how does the water get to the icemaker? I bought it recently and I have no idea if the water is added manually or if it comes from an external pipe to the icemaker? Waiting for your answer, thank you very much

[@CooterMr]

Hi, it has a small pipe in back of frig connected to the small connection already coming out the floor. The small pipe coils around in the frig some how to feed the ice maker and to dispense cold water. Hope this helps. Take care.

[@rogergant5502]

We had ours only six months when it no longer made ice or chilled the freezer. 40 days of calling LG customer service and getting a new person each time because they telework and don’t follow up. Their lack of care about customers is unsatisfactory. Don’t buy an LG. This unit apparently has a known compressor problem and has had for several years. However, LG apparently doesn’t have either the parts or the trained mechanics to fix it.

[@CooterMr]

Wish i could help. Take care.

[@littleace-nv2ty]

Thanks for you sharing. have you replaced the door bin for your fridge？

[@CooterMr]

Replaced the entire unit and the ice bin, but not the door bin.

[@joyce99999]

Where is this ‘release’ button, and what does it do? I just got my lg fridge two days ago, and although it is making ice, there is hardly any ice made, even after hours and hours of ice maker being on! I don’t know what to do, as I see no ‘reset’ button, and the arm in the back of ice holder only moves about a half inch if I turn the switch on the ice maker off and then back on; otherwise, the arm will not move at all, so I have no idea whether this is normal or not. On my older lg, the arm moved freely up and down, a distance of about 45 degrees or about 4 to 5 inches of play.

[@CooterMr]

Reset Button: Remove the ice bin first. Lift up and out and pull ice bin out carefully. It will split at bottom if pulled too hard. Facing the ice tray and make sure hard ice is made. Look underneath the left side of the unit. Press and hold the button until ice tray starts moving and replace the ice bin.

[@whoooami2090]

This ice maker sucks. Makes continuous, loud clicking when trying to dump ice.

[@ainsley1114]

Funny but good advice!

[@NewFlyer56k]

Alot of hard work...

[@CooterMr]

Agree

[@hughholland1617]

Would never own another LG product. Same issue. .

[@CooterMr]

Same here.

[@pjhammer58]

Same issue with my LG. Now though it doesn't work at all and having to replace ice maker system. Only 2 years old.

[@CooterMr]

Been there, done that. Bought 4 ice trays, fill them 1/2 way to 3/4 and place them in my large ice bin until I run low on ice. When low, dump the 1/2, 3/4 filled trays in my dispenser bin. Quite satisfying to always have ice now. Using large ice cubes will clog my ice dispenser. LG is a terrible product. Good luck and stay healthy.

[@Mysticalcrystal68]

Where'd you get the replacement our I've maker just bit

[@CooterMr]

To relieve my tension I look elsewhere. Your thumb nail makes me smile. Stay healthy.

[@TB-ni4ur]

I agree an ice maker located within the door should be splash proof, but I would suggest getting out of the habit of slamming things. Everything you own will last a lot longer. I suspect if you close the door with a little more grace, instead of flinging it shut as you walk away, this problem would not be occurring for you. Sorry, but people slamming doors is a pet peeve of mine. It drives me crazy.

[@CooterMr]

Good advice, thank you.

[@smokeyjoe6517]

Man I can’t agree more!!! I buy ice and pour the bag into the ice bin. Never ever ever buy an LG refer

[@CooterMr]

Thank you for agreeing, because it is the truth.

[@ggunn1343]

See my solution above. It worked perfectly for me.

[@hamidrezafarjami4649]

Hi I have the same problem can you please tell me how you fix your ice maker after all? Please tell me

[@hamidrezafarjami4649]

Did you fix it after all let me know what did you do?

[@CooterMr]

After many efforts of trying to make ice cubes I resorted back in my childhood days. Bought some plastic not metal ones with a handle to freeze 4 ice cubes trays and place the frozen ice cubes in my LG refrigerator ice dispenser. It has been so routine and a long time doing this insane act my frustration with this LG refrigerator has disappeared. But, I will never buy a LG product again.

[@hamidrezafarjami4649]

Thanks john

[@joseg.698]

Hello. Is it too late to join the club? 😂 We just got a brand new LG lrmvs3006s. And it has been 3 days and we have only gotten about 5 ice cubes. And 3 of the craft ones. the ice dispenser ones won't come out. I guess I will need to defrost it. Oh, boi... Had I known it was going to be like this, I would have kept the old fridge (a frigidaire gallery that sometimes made soo much ice that we had to throw some into the sink lol).

[@CooterMr]

LG is trash. :)

[@josephpayne9655]

If you press the button located on the bottom of the motor toward the back thats the reset switch. Also make sure your freezer is set to -6 as well. Inhad the same issue you did and LG walked me through the fix over the phone

[@CooterMr]

My temp was 6, set it at -6. Not expecting good results till morning. Thanks.

[@CooterMr]

My temp was set at -6 and the tray this morning was flooded more than usual. Took me 4 tries to reset the motor and had to bang on the ice tray harder then ever before. It was like the ice was cemented in the tray. Gave it a try, Thanks.

[@jbanuelos23]

Feeling the same right now I just had a technician LOL come over and replace my icemaker it’s kind of flimsy I think because every time I try to close the door it’s still on and off switch and it flips it off omg Then I realized when you dump the tray full of ice it don’t dispense enough water so therefore I never get a full tray of ice Then when that happens it doesn’t dump it the engineers who came up with this at LG Ain’t that smart

[@CooterMr]

Totally agree

[@johnstanco7945]

Funny. Same here.

[@KeithOutWest]

Mine's 9 and 1/2 yrs old. Just started doing the same thing. I'll never trust LG again.

[@CooterMr]

Me too

[@juanpaulr]

9.5 years i would say it did its job.

[@Kevin-ib4gv]

Probably not the answer, but have you leveled the refrigerator? You mentioned one side of the ice tray filling up higher than the others causing a jam and flooding on the next fill up. Out of level sounds like a possible cause of uneven filling.

[@CooterMr]

Immediately after reading your comment I ran to the garage and got a level. At the top of the frig, from right to left it was perfectly leveled. From front to back it was, I call it a John level. The bubble was inside the lines but touching one of the lines. Lifted the level to about 1/8 of an inch to place the bubble exactly in the middle. Also squeezed my camera above the cubes, turned it on, lens extended, then took a pic. Showed all cubes individually separated. Thank you for your comment.

[@Kevin-ib4gv]

@@CooterMr Hi John. Was leveling the problem? Also I assume when you took the ice tray pic the door was open. You would really need the door to be closed to see if the water was level or not. Door closed would be the position when making ice cubes.

[@ggunn1343]

See my solution above. It worked perfectly for me.

[@grassroot011]

Hey, shut de do, or you still wont make ice, haa I get your frustration. should be a warning a bout pening that left hand door. btu how do you know when you can or can't?

[@CooterMr]

I can't or we stopped using the ice maker. Bought 4 ice trays and 1/2 or 3/4 fill them cause if you fill the compartments to the top the despener will jam. Pain emptying the trays the old fashion way but no frustration anymore and having ice every day is nice.

[@thomas3487]

WOW, just had this happen and I bought this same unit back in February of this year, no wonder Home Depot had it this slashed for $1500 off ...went away on vacation for a week and came back with the same issue. Had a GE before this and got rid of it because the water line kept freezing and had to thaw it out with a hair dryer, like I have time to do that every week...can someone name a brand that doesn't have a water line issue? Samsung, Whirlpool, Kenmore, Frigidaire...Tired of spending $$$ on a decent fridge with faulty ice making...oh, and kick that Engineers ass John, he deserves a lot more than an ass whooping if you ask me

[@CooterMr]

Wish I knew more about different brands of frigs so I could offer a suggestion. Am seriously thinking of buying some ice trays. Just pisses me off it doesn't make ice. Stay safe.

[@soleniak]

awesome! The engineer should have their ass kicked! Love it! Mine does the same thing.

[@CooterMr]

:)

[@BRNBigDick]

My ice maker is not dumping the ice. It doesn't re-fill and get blocked with ice, it just isn't dropping it. I hit the reset, it dumps it then re-fills and then several hours later it hasn't dumped. Any idea why this could be? Thanks and the engineers suck!

[@CooterMr]

I wish I could help. Only time my ice does not dump is when one or two cubes don't drop and then the water fills the ice tray over the ridges. It feels like the ice tray is full with smooth frozen ice and then it will never dump ice until I go through my routine.

[@poirierveronique4974]

I have the same problem.. have you sort out the problem?

[@BRNBigDick]

@@poirierveronique4974 I bought a new ice maker.

[@CooterMr]

Hopefully not LG. 😃 Good Luck.

[@tnjl1143]

Same fridge. Ice maker dumps ice and stays inverted. Reset button makes no difference. Turned off for hours.. banged on the unit.. Hate is not a strong enough word.

[@CooterMr]

I do feel your pain. Thank you for your comment.

[@mercedesolivarez7910]

My ice tray keeps getting jammed and won’t rotate

[@CooterMr]

Try removing the ice bin. Get a large bowl. Find the little switch below ice tray and to the left. My video will show you were it's at. Press and hold the switch. The ice tray should slowly start turning. Place large bowl under the rotating ice tray to catch the ice. If the ice tray doesn't turn then I don't know.

[@ThePerfectSeason1972]

That’s funny as get out!

[@CooterMr]

🤭 Thanks, stay safe.

[@ronkemper4049]

Worked but I didn’t have to beat on it

[@CooterMr]

:)

[@RG-zw5wc]

Hilarious!

[@CooterMr]

Thanks

[@carldea]

Just bought mine 😂

[@CooterMr]

Hope yours works better than mine.

[@ggunn1343]

See my solution above. It worked perfectly for me.

[@joyce99999]

GGun: what solution above? I don’t see anything with your name on it. Thanks. My problem (my fridge unit is brand new) is the ice maker makes ice very very slowly....the mechanism seems to be working and I changed it to Accela ice and lowered the freezer temp from 0 to -4 F. Now I wait. I could sit down and cry because I just replaced our last LG, which was only 3 years old, because the condenser/compressor went out....on our old one, we had the same prob with the ice maker hardly making any ice, but the store (Home Depot) said LG had way less problems than the other brands, and was a better fridge, so I went with another LG, hoping mine was just a bum one, but now this new one is doing the same thing! This fridge was over $2,000 and the store will not take it back; you have to deal with LG. I did get a 5 year extended warranty, but I spent a lot of money (esp for me) on this refrig and expected it would work, including the ice machine, yet here it is, having the same issue as our last one, where the ice maker is concerned. I have a med condition where I must have ice, so that’s why I purchased a fridge WITH an ice maker, instead of without one. I am so upset about this, and can not afford to buy another fridge....as it is, I will be paying on this one for a year or more.

[@devonfesler12]

@@joyce99999 do you have a reverse osmosis system in your house by any chance?

[@devonfesler12]

@@joyce99999 also, LG has a 10 year warranty with their sealed systems... I know it doesn’t help now but you could have had you old fridge fixed for $350-$500