LG Ice Maker Repair

Had to find a way to repair the dispensing of ice from my slim door ice maker

[@grandmasterbeth6539]

Oh my gawd!!! FINALLY!! Someone who addressed the actual problem I'm having without being a self-proclaimed refrigerator repair specialist who ends up telling me to just take a hairdryer to the darn thing!!! 😮 Thank you!! 😊

[@biznashERA]

Appreciate the video. Our icemaker jammed and this video gave me the courage to take it apart myself My problem, if the helps anyone else, is that the ice expanded in the tray (water expands when frozen) and jammed the turning mechanism so it won’t dump the ice. The only solution I found is take it apart, put it outside and thaw it all. Put it back together, made sure all plastic parts that popped apart due to ice expansion were back together and it worked fine. Reason you have to take it apart is that if you left the door open to thaw it, you are leaving your whole fridge to thaw too Hope that helps someone. Follow his steps and let the whole unit thaw, then put it back.

[@hdryden7652]

Real straight forward Scotty G. Thanks. Mine works fine but my ice tray broke, according to LG I have to replace the entire ice maker because they don't just sell the tray!

[@scottygtheretirementguy3134]

I would think of you had the schematic of your model you could find the tray part number amd search ebay.

[@windstrings]

The actuator never free spins , the old one was probably fine. He never showed that the new one spun freely...bc it was no different. The gearing mechanism is fixed till it activates to dispense ice. Remove the ice tray, close the door & press the lever to release ice, you'll see it spins fine when activated, now try to spin it by hand....nope! That's normal operation.

[@scottygtheretirementguy3134]

Friend, I replaced my actuator and the ice dispenses properly. And that was the pint of the video. My original actuator was bad, buying a new one for $65 and replacing it myself fixed the problem.

[@f1secure393]

My Ice maker stopped a making ice and before I was about to spend 150 on the ice unit I just did a good old unplug the entire fridge freezer pressed a few buttons to try to discharge all residual juice and plugged it back in and it worked. Start with the easiest fix first. I'm happy not to have done any real work and saved some money too. Figured I would contribute since I watched this video it could help someone as well.

[@lindsaymoye3214]

This fixed our problem!! Our ice maker was making the ice but stopped automatically dumping it. We could press the button and manually dump it but that got old fast. Took a lot of effort to get that center screw off! Would also add that it took a few days to wake up and start working. Went on vacation and returned to the bucket being completely full upon our return! No issues since.

[@jordaeclark5]

I'm having the exact problem as you. Did you just clean the actuator or replace it?

[@lindsaymoye3214]

@@jordaeclark5 update- ended up not working a few days later. Had to have the whole coil unit (name?) replaced by a professional. Definitely needed a professional to do it bc it was very involved with changing out gas.

[@windstrings]

@@lindsaymoye3214 it worked because you turned it off for a while then back on allowing it to reset. If you hit your reset button and it dumped ice nothing was wrong with your motor

[@jimbutler7122]

@@windstrings So what IS the issue with this symptom? Mine stopped making ice...I did the reset, and now it makes ice but doesn't dump/cycle... unsure what to check/do next.

[@jimbutler7122]

There are a bunch of us on here all asking the same question due to the same issue: Icemaker makes ice, but doesn't cycle to dump the ice in the bin. When we hit reset, it cycles. This shows you that everything is working with the icemaker EXCEPT the sensor that tells it the bin is FULL. Why else would it not dump ice? The sensor appears to be infra red bulbs at the bottom of the tray that shoot over the top of the bin. When the sensors are blocked, DON'T dump ice. Not sure how to fix them. I cleaned them off real good and am waiting for ice to freeze now. Don't think we can get that part separately.

[@dkaustin98]

I have the same problem in my LG fridge. It just overnight stopped dispensing ice. I have been through several videos. However, I can turn the actuator by hand. It is making ice okay, the flapper opens when you press for ice. No motor noise. I will check on replacing the actuator.

[@rugsbyshawn5299]

what is actuator ????

[@gs3504]

Our LG is a slightly earlier version as it does not have the ON/OFF switch for the icemaker. Mine was turning the ice into a block and freezing the whole assembly to the door. Saw a video where someone cleaned the water dispensing orifice. Tried that, no change. Inside the filler spout there is a plastic plug with a very small orifice. I pulled that plug out. (Mine was orange) 3 weeks later, no issues whatsoever.

[@jrfishertraining]

This was a great video and very helpful. Mine had a chunk of ice that was in the reservoir that made the water splash over it. Thanks again.

[@Skeletal33]

I got this fridge last year. Great fridge, except for the ice maker. It takes 48hrs to make a full Amount of ice (which isnt very much)

[@rdschalge1]

Huh...you actually didn't show how you fixed the frozen-jammed actuator. Ya know, the thing that wasn't working 😮

[@scottygtheretirementguy3134]

I didn't fix it. I bought a new one and replaced it. The internal gears moved but the actual small motor was seized. So I had to buy the entire actuator. I found my model on ebay for $50

[@NicoleVadasz]

Where do you find the model of the actuator?? This is the exact issue with ours.

[@scottygtheretirementguy3134]

@@NicoleVadasz I reviewed the parts manual for my LG model. It indicates the proper part number

[@natprimus8379]

Shouldn't this style be referred to as a French door? I always think of side-by-side as refrigerator on one side and freezer on the other.

[@user-jk5sz5sv3n]

Hi Scotty G., thank you for making this video. Same ice maker as featured here. I have to keep pushing the reset button to dump the ice. I need your expert advice on how to fix that! Thank you!

[@scottygtheretirementguy3134]

That’s a very good question. I have not had the opportunity to work on that. I would review the schematic of the upper component and see of the reset button is a replaceable item.

[@jeffcharlesaerialphotograp1367]

same here...what's causing this?

[@kp4585]

Same for me. I've tried everything the other videos show. My only problem is I have to press the reset button to dump ice. It won't do it on it's own. Bar is not obstructed. Everything else works as it should.

[@brandonschmitz780]

@@kp4585having the same issue as you! Sucks

[@roro28818]

You didn't show when you fixed the actuator. Did you buy a new part? Where? Thx for the video and my fridge has the same problem but, how do I fix the actuator?

[@djburling937]

Scotty G I have the same ice maker as you do. Mine will make ice, but it won’t put it in the bucket. I replace the water filter ideas what my problem could be.

[@kevinwilliamson7158]

I enjoyed your video, I have a different issue on my lg.. my tray keeps popping out just enough where mine won't dispense ice till I push the tray back in the proper place. What should I be looking for as a cause of the problem?

[@christinabryant]

We could not find exact actuator so we bought whole assembly. The new one has extra plug. Old one has two and new one has three. We tried to hook up not using extra plug and it doesn't work at all. Any suggestions?

[@scottygtheretirementguy3134]

Sounds like the incorrect part

[@robertlewis307]

"SWAGGIN' it as I go...". Haven't heard that terminology in decades... For those that have no idea as to what "SWAG" is an acronym for, it's "Scientific Wild Ass Guess"...

[@casperaudi7476]

Thats all and dandy but you have ice i dont if i start taking things apart how do i know that im going to have ice.? Nice video i guess I unplugged the refrigerator check the lines and do my own research thank you.

[@dianegonzales6347]

I am having the opposite issue. Mine won’t make ice how do I fix that? The freezer temp is set at 6f What do I do to make the ice work ?

[@christopherwalker6415]

Hey Scotty I got the same Ice maker you got. I've always got crushed ice and found a white plastic part in my glass which I know came out of the icemaker. Looks like a small wheelchock. It has a long gated hole in it made that way handle-looking thing. I'm sure it has something to do with Cubed and Crushed Ice. You didn't happen to see anything like that in there. ABS P/N MEA619928-6 HN.09.10 The 28 could be a 26 number are worn.

[@scottygtheretirementguy3134]

I don't recall seeing it. But I was more inside the motor that turned. Not too much at the area you speak. I would google your model and look at the schematic to see if it looks correct. Could be part of the method to toggle between cube and crush

[@ettietti8533]

thank youi where did by the remote? i have the same problem 👍

[@52mulder]

Hey Scotty G. Thanks for the VIdeo Great! My problem is this. I have water that dispense "Ok". But I have "no" water for the ice maker. Just does not fill. The switch seems to work, but when I turn it on and off the tray does not move (much). Is it sticking? Got any ideas? Again, I have water dispensing ok. Just not filling the tray and the tray maybe stuck.

[@jimbutler7122]

Mine did this. Take the bucket out, and up in the left corner, facing down, is the reset switch. Hit that and see if it fills.

[@tarynsanmartino8930]

Hey there Scott, ice maker seems to work in mine but suddenly water and ice won't dispense. Lights come in and nothing happens. What do you think? Thanks!

[@nehaahuja2761]

I have a LG two door fridge and there is ice building up on the wire that moves that dispenses the ice. I have no issues with the water coming out of the fridge and have tried resetting the ice machine many times. What should I do? Do I need to replace the ice maker?

[@jkimchy5476]

can I use a spray like WD-40 to loosen the actuator and hopefully start dispensing ice cubes again?

[@scottygtheretirementguy3134]

The inside of the gear mechanism is packed with grease for the gears. It might work, but my motor was not working.

[@kfrankl11]

Is there a way to test motor to see if it works?

[@Monica-vt4mz]

I’m not getting ice or water. It doesn’t even make noise like it’s trying to dispense anything. Now the touch pad and the lights on the front panel stopped working.

[@higg13001]

Noticed no water line hooked up the the ice maker assembly when you removed it. Where is the water supply? (I'm asking because my brand new unit leaks water into the bin and down into the ice dispenser hole.) Mine doesn't have an on/off button either.

[@scottygtheretirementguy3134]

The water comes into the tray up at the top right corner. So I don’t think mine showed. If yours is brand new it should be under warranty

[@jonathanlozano7904]

Great video but u skipped putting the auger motor back on

[@eutimiochavez415]

Did u replace the motor or what ?

[@TiGress422]

Did you buy a new actuator or repair the one that was already in the refrigerator? If you repaired it how did you do that step? This is exactly what is happening with mine.

[@scottygtheretirementguy3134]

The motor driving the gears inside was locked. I bought a new actuator assembly for about $65

[@TiGress422]

@@scottygtheretirementguy3134 By any chance would you have a part #? I have searched the lg site and can't find the actuator.

[@scottygtheretirementguy3134]

@@TiGress422 the actuator might be model specific. I googled my model number which is found inside the refrigerator near the door, and added the word PARTS. Several listing came up with diagrams and part numbers. Places like partselect, partsdr, appliancepartspro. Show up

[@TiGress422]

@@scottygtheretirementguy3134 Thank you, I will do that. I appreciate you getting back to me so quickly.

[@kfrankl11]

I love these comments! I knew my answer would be here aka already asked! Go SWAG!

[@amilcargonzalez6626]

Hey Scotty G. I have the same ice maker in my LG refrigerator but the issue lm having is that although I've forms in the tray, it just won't dump it! Do you have an advice for me to fix this problem?

[@capicuu1203]

My lg makes the ice but won't dump it

[@gald4540]

Mine makes crushed ice but cubes jam or wont dispense

[@user-wy9ln5gj9v]

Scotty, what was the name of the part u replaced ? Mine is doing the same and the rotator does not move by hand either?

[@scottygtheretirementguy3134]

I think it's called the actuator motor. I found it on the ice dispenser schematic

[@jacquelinepanzica1497]

He said it was jammed so that means clean it up a bit

[@masfishing1]

I mustve missed something here. Did you just buy a new actuator part and replace the old one? Or was actuator frozen from ice and you thawed it out and reinstalled it? Or was it rusted and and you lubed it and reinstalled? Please advise the dummy here. Thanks.

[@scottygtheretirementguy3134]

Bought a new actuator

[@fredo72vw]

I have same lg but I have ice but no water.

[@traxxi2003]

Hi! I have the exact same refrigerator but my problem is that the icemaker is slow to make ice. Even with new filter, same results. The water dispenser works great. What could be the issue?

[@scottygtheretirementguy3134]

Hmm. I assume not enough cold air flow. Does it work better if you use the Ice Plus option? You could lower the freezer temp. Mine is at 3. They are a rather slow maker

[@videovicesquad6829]

Scotty, thanks for the video. After you replaced the actuator arm, how easy was it to turn the metal connector? I can turn mine, but it takes a little effort. Should it turn easily or with some resistance? Thanks.

[@scottygtheretirementguy3134]

Since it has a few gears inside the motor it has some resistance. Similar to winding an old fashioned clock with a key

[@elainesapp5707]

Thank u Scotty 💓 💗

[@1JackieJordan]

Hi Scotty G I have this ice maker and under the ice try on each side are little plastic tabs one of mine are not connected How can I fix that? Water leaks on the floor

[@scottygtheretirementguy3134]

I'm not sure about the tabs. Wonder if you can post a photo comment

[@JuanSanchez-pq7xn]

So , what was the problem , and how did you fix it ?

[@smdnsnnd7254]

The problem was that actuator... I think he said he replaced the part ...

[@alikholdi5894]

Excellent

[@SharalynLuciani]

How do I get the ice to rotate and drop. Can you show that?

[@scottygtheretirementguy3134]

That is my entire video. I needed to replace the actuator

[@user-fo1vm4pl4z]

Hi Scott, what is the name of the piece that you replace it ?

[@scottygtheretirementguy3134]

Ice dispenser actuator motor

[@user-fo1vm4pl4z]

Thank you !

[@vikrantaga]

Hey Scotty, my fridge brand new just a week old never dispensed ice. Same issue as yours. However, when we changed the actuator nothing happened. Any more ideas? 😅

[@scottygtheretirementguy3134]

If it's brand new it still under warranty. Get the lG folks out to get you a new one

[@djM.A.D]

My ice maker stopped working recently. Water always pours. After reset it made few ice cubes only in 4hrs. I also have ice maker on the bottom freezer comparrment. It never worked since I moved in. Reset/test does norhing. Can you help?

[@scottygtheretirementguy3134]

Sounds like something is wrong with the cold air blowing over the water, for the upper ice maker. You can check the to make sure the air is blowing strong, or it could be the compression of the freezer. Is your frozen food solid? If you place a small bowl or N old school ice try in the freezer, does it turn to ice the next day?

[@jdmtake1]

Where do you get the parts 😊

[@scottygtheretirementguy3134]

I bought mine by entering the part number in Google search bar. Then looked at the suppliers

[@jdmtake1]

@@scottygtheretirementguy3134 mine won’t drop the ice down to the bucket

[@roro28818]

Hey Scotty G, where did you buy the part actuator? Mine is doing the same thing (not dispensing ice)

[@scottygtheretirementguy3134]

I googled the part number from the specific model parts list. Then I used Amazon and found one. They might also be on eBay

[@casperaudi7476]

I got no ice or water

[@jxtdenco1]

I appreciate this video but I need someone that can tell me what's wrong with my LG Slim Space Plus ice maker. It works perfectly fine (makes ice, dispenses it, refills and makes more ice, etc., etc., etc.) for a while then, it stops filling (but continues to try to dump ice, but at that point there's no ice to dump). But if I switch off the ice maker for a couple of hours, then switch it back on and press the recycle button, it starts working again for a couple of hours, etc., etc., etc., I have searched high and low for answers. I called LG and they walked me thru some process intended to throw a code to diagnose buy that didn't work. I can't find anyone having this same problem of working intermittently, that I'm having. Any ideas on this? I'm like you, I can put two and two together to figure things out normally. NONE of the simple stuff is the problem. It's almost as if SOMETHING is frozen and shutting it off for a while thaws it out then it starts working again. I don't know...I'm stuck (and I hate to pay someone to fix anything).

[@scottygtheretirementguy3134]

That's a tough one. It does sound like something is freezing off. Once it stops making ice, have you taken the ice maker out and checked the water line to see if it's frozen at all. Also I'm not where the pump is located that moves the water. Something might be wrong with that Good luck post if you fix it

[@supuman]

Most likely it’s a a bad bin full sensor

[@amilcargonzalez6626]

Ice will not drop from the tray

[@ourdandelionjourney7176]

Did you find a fix for it? Mine is doing the same.

[@juvenciogaspar6207]

Hello what is the name part thath you change

[@scottygtheretirementguy3134]

Ice dispenser actuator motor

[@juvenciogaspar6207]

@@scottygtheretirementguy3134 do you know where can get one fo a kenmore i will apreciate

[@elainesapp5707]

I don't have my manual Sears is no help any one has a part # my model #LSXS26366D

[@scottygtheretirementguy3134]

I used Google to find the manual and part number and ebay to buy mine

[@ivanl1050]

About $350 to fix it not $1000

[@flynnfranklin1887]

🧊 machine went 👎 Ebay fine a part bad design LG

[@Marpenmar]

Oh my goodness! Four minutes in and still no solution why blah blah blah blah