LG OLED TV panel swap/teardown,start to finish,SHOCKING video,a MUST WATCH !

[@angelfiire4916]

The panel on my 65” and power supply just went on my unit 5 days before my warranty expired. Really appreciate seeing this video! I figured this repair would take hours! Cheers Paul.

[@TheTechGiantYouTube]

Glad the video helped you out

[@mrrogers8158]

My power board just went out 5 months old. Red light doesn't turn on anymore

[@angelfiire4916]

@@mrrogers8158 crazy! Repair bill for mine was $3000! So glad it was under warranty.

[@angelfiire4916]

@@TheTechGiantKZbin just got my OLED back and oddly enough the panel is grey like your replacement. 🤔 thanks again mate!

[@forzasgd4284]

@@angelfiire4916 $3000?! Damn, so if you need a panel replacement after warranty it'll be better to buy a new TV instead of getting a repair... My LG CX 65 inch got a vertical red line since last week, so I messaged LG customer service but don't have an answer yet. TV is about 14 months old, that's so annoying tbh! Glad it's on warranty.

[@charlesriver6628]

Nice job mate! Smart of you to video the entire procedure for all to witness, and simultaneously pose your questions to them! Your attitude about this entire ordeal is exemplary! Good luck with the new panel sir!

[@Subhasis44597]

Why does OLED tvs have no back cover? The bottom box is directly mounted to the metal backplate right? The old LCD tvs had a full size plastic cover on the back of the tv. Why does OLEDs not use that? The circuit board assembly appears to be mounted directly to the panel itself. This results in a very fragile tv. These thin screens are very easy to get bent.

[@FlyingFamily]

First video in KZbin with complete teardown of LG oled panel. We know you are very happy today😀

[@onlyonemaui3840]

HOW MUCH WAS THE NEW PANEL..???

[@ALPHAGENXCORP]

hey boss, what's the name of the small metal part within the TV - where you screw the screw to mount the TV.... two of mine broken....

[@TheTechGiantYouTube]

Not sure what the official name for it would be.

[@ALPHAGENXCORP]

@@TheTechGiantKZbin bummer, I've searched for few hours, cannot find it - here a picture ibb.co/7zL9ZFM thanks

[@bodhidhamma7]

My LG Oled panel was replaced a few months ago. I must say the technicians came with their own trestle tables and did not use my floor as a workplace. Also, my thanks to LG Customer Service, who replaced my panel after 18 months because of severe burn from that bloody SKY News rolling yellow banner. It was out of guarantee, but they still replaced it as a gesture of goodwill.

[@TheTechGiantYouTube]

What model do you have?

[@marquiseoao]

How much money did you pay?

[@rkgsd]

Have you checked the total power on timer to see the hours of usage on the replacement panel?

[@nicholascrispin4689]

How much did you pay?

[@bodhidhamma7]

@@nicholascrispin4689 I didn't pay anything. It was a gesture of goodwill from LG. I must say that there has been no reoccurence since.

[@Chris-nj1mr]

As a field engineer myself (gas) it was fascinating watching this from a different perspective. No shoe covers, no gloves, no dust sheets, tools and equipment scattered everywhere, no safety signs, no uniform, no earth strap, etc. So different to how I would work in a customers house! Surely you'd up your game if you knew you were getting filmed too?! Either ways I'm glad its sorted 👍🏻

[@TheBrightjay]

No anti static kit

[@Dedubya-]

Pretty poor show really, what if there was something in the carpet, a loose screw or grit which could damage the screen and just the overall lack of skills. I think calling them engineers is a cheek to any real engineers out there! When I used to do in house servicing I'd lay out a protective sheet, keep screws in a container and show some consideration to the house holder and not assume I could just use their floor as my workbench!

[@Winterov]

Unfortunately bad workmanship seems to be an epidemic in these times. Just had a load of work done in my flat, and full of problems... Done by "professionals", my builder.com etc Shameful work from 90% of professionals I come across!

[@wacman]

Was thinking the same, screws everywhere. Chap in blue picks up the new tv by the top edge, clearly states not to pick up on the top corners.

[@viniciusnogueira4865]

I just saw the same, incredible.

[@terminatortarnas5804]

Thankyou for sharing, I didn't realise it was so easy to replace the panel. As a new owner of a LG C1 that's reassuring. If I have any issues and the accidental damage cover or guarantee/warranty won't cover it, I could do it myself.

[@tyronenelson9124]

Just watch out for those charged capacitors, this video is a good example.

[@animefrasier]

agreed i have a c2 and pixel is going in and out after a yr and thankfully a crew in town is being sent by lg to fix my 42 inch c2 now seeing it dont look like it will take long

[@smellybush_4657]

Amazing how quick that took to replace the panel and really good that they actually repair and reuse the faulty panel instead of just chucking it away.

[@TheTechGiantYouTube]

Yeah I was surprised that they recondition the panels.

[@1stWorldProblemsSolved]

They don't.

[@Subhasis44597]

Why does OLED tvs have no back cover? The bottom box is directly mounted to the metal backplate right? The old LCD tvs had a full size plastic cover on the back of the tv. Why does OLEDs not use that? The circuit board assembly appears to be mounted directly to the panel itself. This results in a very fragile tv. These thin screens are very easy to get bent.

[@cadettmahoney]

I’m surprised they are placing the circuit boards on the floor. Appears no one was concerned about static discharge

[@ArtVandelayOfficial]

lovely jubbly

[@TheEquilibriate]

Anyone that works with the stuff day in, day out isn't. I handle circuit boards all the time, from phones to TVs-Consoles and never use a strap.

[@xCmOn3yx777]

static is really rarely an issue, as long as you have shoes on you're already grounded... have built PC's on the carpet never had a problem

[@pon2oon]

Static discharge??? I thought that went away with crt's.

[@ryans413]

It’s mostly just a thing when building pcs but I am surprised they didn’t ware cloves at least why’ll doing the job

[@FlyingSi]

Thanks Paul! This got me to check my 55” which had two dead pixels. It had got a few more so I contacted support. They initially got me to run the pixel refresh which made it much worse, killing several more pixels! They want me to do four more but I think I’ll wait on that seeing as, given the lockdown, they want me to send the TV in for 14 days without any sort of loan TV. Post c-19 they’ve said they can come and do the replacement panel at home, hopefully more professionally than the chaps here! Anyway, the point being that without this video I’d never likely have checked so thank you!

[@jasonhng]

Flying Si Aviation Videos & Reviews do you need to buy extended warranty for they repair ? And how long it happened

[@FlyingSi]

Jason Nguyen it’s less than a year old so still covered.

[@Subhasis44597]

Why does OLED tvs have no back cover? The bottom box is directly mounted to the metal backplate right? The old LCD tvs had a full size plastic cover on the back of the tv. Why does OLEDs not use that? The circuit board assembly appears to be mounted directly to the panel itself. This results in a very fragile tv. These thin screens are very easy to get bent.

[@awwbollocksthen1359]

That's what you call a UK style interrogation! A nice job by 'everyone'

[@Christian-ti7wh]

...did the guy on the right just break off a screw at 11:20?

[@FidelChaztro]

hahahahaha

[@bean420man]

The guy on the right seemed just a little clueless.

[@Dad-bv6hw]

poor guys didn't want to answer questions but this is really informative. well done

[@justgeorge9996]

Just to let everyone nanowire, I had a 3 year old Samsung that also had a burn-in problem. I had a 5 year warranty through Best Buy and they gave me full credit to buy another tv. I got the LG OLED c9. Love it!!!

[@chadbrick67]

Burn in on a Samsung ??? Sounds iffy to me

[@chadbrick67]

@@reidenn1 not their TVs you jive Turkey they are not OLED. So you are talking shit about the scamsung tv panels

[@marksayer2501]

@@chadbrick67 any panel even LCD can suffer burn in.

[@Octorious]

@@chadbrick67 any panel can suffer from burn in. It's just difficult to get these days unless you literally try to get it.

[@chadbrick67]

@@Octorious so a pointless comment

[@davebuti6270]

i'm surprised they mounted it without testing it first while it was still open.

[@ytuser1985]

That's called confidence!

[@Squishmallows24]

The tv won’t work without the cover lol

[@triode2a3]

Thanks for this video. I had laid my Sony OLED flat while installing the brackets and then properly read the bit of paper that says don't do this. I was incredibly careful and it all works fine but I was worried having read mixed opinions on internet. Seems it is not an issue as these technicians installed the new panel horizontal. I am much less worried after seeing this. Cheers.

[@wezz69]

Thanks so much for this video, my C8 screen was damaged and my insurance sent me another, but it had an awful buzzing noise on all dark screens even when on standby. After researching, it turns out its a common problem on lg tv's, the power board buzzes, SOOO, i watched this video and saw how easy it was to remove the PSU and so i swapped my psu from my old tv to the new one. Problem sorted lol. No more humming/buzzing on netflix menu screens and gaps between programs

[@TheTechGiantYouTube]

Glad you got it sorted 👍🙂

[@Totalplonker]

It's good to hear that it's all been sorted! Because I'm going through a similar problem, hence the reason why my OLED E8 is now in the workshop (fault Finders) getting fixed!

[@ryans413]

My C1 after 2 years started getting a bunch of dead pixels I counted at least 56 all over the screen. I bought extra warranty and the store repaired my set and replaced the panel. It’s been working good since then if I can get another 2 years out of the set I’ll be happy. Still kinda annoyed it failed after only 2 years but I didn’t go through LG I got the store to repair the set. They did a good job even cleaned the set for me after the repair.

[@amarsohail715]

Great that LG repaired your TV I have been in a battle from another retailer who are refusing to repair my LG E7 which suffers from screen burn in, there are OLEDs which suffer from screen burns but LG brush it under the floor. This retail promised a repair then 10 days later they said no we are not repairing. They were aware of screen burns, and the tv repair company told them that the tv had screen and the E7 has poor cooling system, hence why I had screen burns. Mirror has an article on these screen burn issue. LG are not telling the customers or the retailer about screen burn. What's the point of OLED if they are gone suffer screen burns. My case is now with the Mirror to get the retailer to replace the screen.

[@petermaz701]

Amazing and interesting to see this. When the panel is replaced it’s the entire thing one whole piece, who knew.

[@tonyrobles9604]

Great video Tech Giant! I had some burn-in a little short of 3 years (LG OLED E6P) and Best Buy sent a technician (I had purchased an extended 5 year warranty) and was told they didn't have a replacement panel in stock anymore so they sent me a Best Buy gift card for the amount I spent for the TV to buy whichever set I want! In addition, they let me keep the old OLED which is still very watchable! Definitely worth purchasing an extended warranty as long as the company you buy it from covers burn-in which Best Buy does. Good luck with your new set and thanks for always taking the time to put together these AWESOME videos! 👍 😊

[@ahmadaljazeeri9287]

How did the burn-in happen?

[@arahant69]

Richersounds hand out 6 year warranty free.

[@UsmanDar92]

@@arahant69 doesn't cover burn in though

[@Kenny.1979]

Must admit. That sound effect you put in made me lol when he got zapped. Interesting video to watch.

[@TheTechGiantYouTube]

Yeah i must admit it made me laugh to,it was like it was made for this clip lol

[@Kenny.1979]

Lol very funny

[@eliotcurtis2155]

Great content thanks mate. First observation when he was removing the old panel he was resting his hand on the centre of the panel to hold his body weight while trying to help his friend. Secondly considering we now know these panels are reconditioned/ second hand😨 is a worry because you would of invested in a new tv not a second hand one!!!. The other thing is why didn’t they remove the protective film on the back of the new reconditioning panel surly this would need to be removed because of it getting hot or even causing the tv to sweat causing moisture between the two surfaces or even cause dead pixels? Did the old panel have the film still attached?? More questions than answers . Thank god for the fire place they would of never found the screws in that carpet lol

[@ktashy4727]

I hate it when my boss watches me when I’m working, makes me feel under pressure and I usually make mistakes lol great vid though, thanks for the upload mate 👍🏼

[@TheTechGiantYouTube]

To be fair I did ask if it was to film and ask questions,the one guy was pleased he was going to be famous on KZbin 🙂

[@vilius37]

Yeah, 'famous' in the way of how tragic the job is being performed 🤦‍♂️ I guess it's UK? A country where everyone charge you a fortune, but provides you with a such disasters 🤣

[@HevansUK]

Electric shock then he goes and kicks the board! 🤣. Thanks for the video, very interesting. 👍

[@TheTechGiantYouTube]

LOL it was quite funny,but it all still worked,so all good.

[@ryans413]

Guy probably touched the hot side those compactors can hold a charge for a long time

[@WarpedTrekker]

Fascinating to watch. My dad repaired TV's back in the CRT days. These new TV, just replace a few boards and you are done.

[@TheTechGiantYouTube]

Yeah not much to them at all.

[@silverify]

If you can find one.. I have had samsung TV and even in official services they can't find the power board for TV I have, so I repaired it by replacing 13 burnt parts on power board including not original totally different motherboard shipped from china which have fewer ports but it worked.. So good luck with that

[@pointblank722]

Got C1, a dead pixel, LG changed the panel at home but got 6 dead pixels with new panel. Send it back and still couldnt decide to go with LG Oled or not...

[@joste77]

Where they there from the start or did they appear over time?

[@spencerbuzzard1260]

This was very fascinating to watch as I'm having the panel replaced on my 83 inch A90J

[@Tripokaridos22]

Still waiting from LG to change my power supply that makes flickers on tv. Happy to see yours its ok.

[@jaygothard7797]

Obviously not a low humidity day. I was like HOLY CRAP when you guys put the boards on that shag carpet. Miracle the boards didn't get static damaged.

[@ryans413]

Guy got shocked from the PSU board

[@Sametribeeverytime]

Thanks for filming this, my panel B8 had the same dead pixel problem after nearly 2 years(may have failed sooner just might not have noticed) so it went back to currys repair for a new panel, its due back today. I took pictures as I've heard horror stories of damage upon return.

[@TheTechGiantYouTube]

Hope the new one is better

[@MR-vd2np]

I’m having my 65cx oled screen replaced on Tuesday was hoping rs would right it off but no had my eyes on a c2 agh well roll on Tuesday

[@Powler29]

How did the screen replacement go? Looks like mine will be being replaced soon as I have a fault that has shown up

[@MrHoudinidog]

@@Powler29fine it took an hour if that sold it though straight after and now have a 77s95c happy days

[@Powler29]

@@MrHoudinidog oh fair enough. At least the replacement went well 😅

[@OuijTube]

At the precise moment when I might learn how to remove the bloody rear panel at 1:32, the camera pans away to a bloody useless cardboard box and we never learn how to disassemble the rear panel. Absolutely frustrating.

[@zamaromari5827]

Very good Can you tell me please where can i buying same display? Thanks

[@GS0CK6]

“new panels are more eco friendly so there is less burn in” MIND BLOWN! What an engineer. Really knows his oled tvs.

[@DontFuckWitDreDay]

Mate stfu , this man has helped me many times with his KZbin videos. No need to be an arse here

[@LiberatedMind1]

😆

[@stevedoswell3406]

Excellent and really interesting video. Not seen anything like that before. Look forward to the follow up. Thanks

[@JoloNavarro]

Great thing that the panel has been replaced! ❤️

[@santhoshkumaru6630]

Could you tell me the cost of the replacement and the total charges ot costed you

[@OrangeismyNewGreen]

I’ve had my LG C9 since early December and I had to have my panel replaced in early Jan. 2020 because a white vertical band appeared on the left side of the screen. I’ve since placed another service call because now I have a single pixel that is always red, the replacement was going to be done but because of everything happening it’s been postponed. So am I satisfied with my LG OLED... not really, it’s a bit disappointing when you consider how much we pay for these OLEDs, luckily I got the extended warranty on it so I covered for an additional 4 years after the LG 1 year warranty.

[@tsibosp]

do they really give 1 year warranty for such an expensive piece of equipment? I want to buy a c9 65'' this X-mas and in Greece, as far as I have seen, all the stores give 2 years of warranty. To be honest Im quite a bit sceptical because there are tons of posts online about defective units and C9s just dying for no apparent reason 1-2 years after and lots of technical issues. So if something happens to my unit I would have to sent it back to the store which is more than 300km away on my expense ( that would be a lot of money). Now im kinda on the fence about buying one.

[@OrangeismyNewGreen]

tsibosp - I bought mine at a Costco and for $99 I was able to get an additional 4 yrs, here LG only offers a 1 year warranty.

[@techsupport5267]

Does each model has its own compatible replacement OLED panel? I have 10days old LG C1, and I noticed a dead pixel.on screen on Day 1 and have been fighting with company to replace the Unit as its brand new defective product. But the Service manager is saying that they might not approve to replace the whole unit but could replace the panel. But he said he is trying to get whole unit replaced as its brand new product and the issue exists since day 1. In worst case, if they only agree to replace panel, any idea what I should be watching out for? Like if that panel is actually a C1 model one or an old models one. Stuff like that which you could figure out from serial number on the back of the panel. Your insights into this are much appreciated. Thanks

[@evankolpack]

Always make sure large caps or cap banks are discharged. Safest way is with a properly sized resistor (aka bleed resistor), but it's not uncommon to do it with a 0 ohm resistor (ie. a wire, screwdriver, etc)....if you don't know what you're doing, best to leave this to a pro.

[@JaydedWun]

Yeah no shit! I was shocked when he just picked up the AC board bare handed, but I was like 'oh maybe he knows the components well enough that he's not worried" but then he got shocked! Fucking lucky he didn't bridge any large caps!

[@thegrimyeaper]

So much hate in the comments for two dudes successfully fixing a television set.

[@bigfoot8456]

Simplicity, lovely content, I hope u do more gaming episodes.. Keep up man ur the best

[@Tripokaridos22]

4:50 give me that power supply lol...

[@pollyaloy]

Great video Paul . It's never good when the replacement is worse than the original .

[@Subhasis44597]

Why does OLED tvs have no back cover? The bottom box is directly mounted to the metal backplate right? The old LCD tvs had a full size plastic cover on the back of the tv. Why does OLEDs not use that? The circuit board assembly appears to be mounted directly to the panel itself. This results in a very fragile tv. These thin screens are very easy to get bent.

[@killershark90]

@@Subhasis44597 A: OLED is flexible, thats what makes foldable smartphones and tablets. B:OLED Doesn't require a backlight, that extra bulge in the back of an LCD TV houses the LED backlight normally.

[@JR27sons]

Hi top vid any chance you can post a link to where you get the replacement? Dropped it on one corner during house move have a replacement but would like to get the old one working again 🙏🙏

[@LiberatedMind1]

Yikes

[@Guitar387]

That is a beautiful oled TV panel absolutely gorgeous. I haven’t bought one yet myself as my Panasonic ZT60 plasma is still going strong.. when oled was first released there was concerns around the lifespan of its screen but they have improved allot , there is some concerns that HDR could effect lifespan of the quality of the picture. , I think I’ll wait until I get a few more years out of my plasma before getting an olded when the technology is truly tested. I can’t believe there are dead pixels at this price I’d be mad. However your tv is beautiful and I would love one.

[@iDoe84]

Gawain Davies in a few more years there will be no more oled.

[@LiberatedMind1]

@@iDoe84 Well that wasn't true 😄

[@cemsengul16]

I own the LG OLED 55E7P and I wonder if I could install a newer mainboard to gain Gsync and VRR?

[@hyper-potato]

Great video! and good questions too! I was surprised to hear that burn in doesn't seem to be a big issue at all.

[@BlakesWorldUk]

They chattin shit

[@tjcarita]

I have a LG 65" OLED65C9PUA.AUS a little over 2 years old. The TV has deep burin in and my warrantee was for only 1 year; I called LG anyway and they agreed to repair my TV for free. They are sending me a new screen and a TV tech to install it. Thank You LG! I also have a 13 year old series 5 530 LCD 46" Samsung TV no burn in whatsoever. A beautiful picture excellent color and sound. The OLED LG picture is excellent but I fear we may see burn in again someday. We will only be watching movies on the LG from now on. No watching anything with a static logo like football or news. I hate saying this but burn in sucks!

[@camarykaren]

Remind me when I had to replace the power plug on beautiful Pioneer Elite Kuro pro 151. It was quite amazing inside. A Very well made tv. Thanks for the video. Nice u got a new panel. Also, amazed they didnt tell u to beat it with all the questions and filming.

[@TheTechGiantYouTube]

I asked if it was ok to film and to ask questions and the guy said he was ok with it, in fact he was pleased he was going to be famous on KZbin and asked for the name of the channel.

[@andrewthomson7560]

Great video, really useful. Quick question, I can see the back is screw less across the top is there a specific technique/order to snapping it off? Do I need a special tool to do this or will a small flat head screwdriver or similar do the trick to wedge it open?

[@GiorgioGrande]

This week the technicians will change the panel on my TV as well. How can I be sure that the panel they will give me is the same? what codes are there in the label that you see at 2:05? Can I see the model type?

[@mauriciobecker7916]

So....How was It?

[@gerRule]

2:12 All the effort of QLED owners going around KZbin comment sections and spreading the burn in myth just got destroyed there 😂 good job Paul

[@Outrider42]

That's what I have been trying to tell people.

[@camarykaren]

People will always believe burn in an issue, no matter the proof . Just the way some people think.

[@RobertK1993]

Burn in is no myth it’s fact

[@retrogamer64007]

Ger - it’s not a myth. Go search google with image and video proof. Even phones with OLED screen gst burn in. My mates phone is rampant with burn in since he plays Pokémon trading card game. If you got an OLED I dare you to leave static image on for a week straight. I did that with an LCD in a hotel room and there was no burn in but had it been an OLED it would of been fucked. You can stop uneven wear on OLED, compensation cycle can only compensate so much then burn in arrises.

[@jeffleblanc8850]

I’m sure different TVs or models I’ve heard of a fair bit of burn in if them guys wanted they could have told you t turn off the video I would have refused to work on it with camera on they have a privacy act

[@danielory1]

I have a question, when changing the panel it is necessary to reset the hours right? Because if you don't, it will be left with the same number of hours of use with the new panel, since it does not recognize the card that was changed panel... And if you reset I think you can get the calibration that the LG house does with the oleds for the whites, if not it would be the blue tones, you know something about this? Thank you.

[@Hvrvldi]

Doing that on static carpet. Great

[@obethernandes905]

I thought the same thing, one time my 2000 dlls pc stop working because my little boy dropped some liquid in it, till this day i cant figure what it was because we dont drink coke or pepsi but this texture was on the motherboard and video card and on the case pretty much a little bid everywhere so the computer would start but would reset after 5 second of turned on, so i was in Mexico ans since i do all the computer fixing i was just trying to look for someone that had a cpu or motherboard that would be compatible with my hardware so i couls swap parts and see if it worked fine, so i posted on a facebook computer group and this guy in mexico said to go to his place and show me some compatible parts so i went there and he started dissasembling my pc but fuck man he had the computer connected to the power and he was grabbing the motherboard on his bare hands, i was almost dying when i saw him do that, he did that a bunch of times i swear i was just waiting for him to fuck my computer up, so he sweared it was the cpu but guessed what i got home and for some strange reason i decided no to.connect the power led, hhd led, reset cables and computer booted fine so i took a close look and there you go the cables and the pins had that liquid that turn like into brown glue in them, just wanted to mention that nothing bad happened but i swear if they are proffesional they shouldnt be doing things like working on a carpet or grabbing things without a ground

[@WringtonGamer]

@@obethernandes905 Yep and no ESD straps either, sounds like this guy was lucky that those components weren't foo when put back in to the new screen.

[@bsmaster8493]

@@obethernandes905 If u know nothing about electronics, dont comment please.

[@dnbtrooper]

5:41 life would be better if they didnt burn in the first place!

[@marty3801]

@@bsmaster8493 😂 ive tried 3 reads to make sense of his response. I’m even more confused now. Next I’ll do some edibles and see if that helps his comment make any sense. 🙄🤣

[@HiCZoK]

Hey Paul. I will have panel replacement done on my 48" C1 because it have green stuck pixel in the middle (and dead black also). Do I need to restore tv to factory settings or something? Do settings and everything work correctly after panel replacement ? For example,. if I have warm50, will it be 0 or warm50 after new panel installation ? Also, any idea how do I check if the new panel is new and c1 or cx panel ?

[@jennermcdougall133]

It is interesting how burn in is not so common. It is good to hear from professionals who are out on the field dealing with multiple panels and finding that dead pixels are more common. I am so happy because oled tech is really quite amazing and the only draw back I have found is brightness and color saturation compared to q leds. I still prefer the contrast and detail of oled and the colors still impress. It is my forest lg panel and I am very happy!

[@Jay-gx5sx]

LG warranties dead pixel panel replacements but not burn in. So they would rarely see burn in problems.

[@pasindugunamuthu4628]

from where we can buy these panels ?

[@Subhasis44597]

Why does OLED tvs have no back cover? The bottom box is directly mounted to the metal backplate right? The old LCD tvs had a full size plastic cover on the back of the tv. Why does OLEDs not use that? The circuit board assembly appears to be mounted directly to the panel itself. This results in a very fragile tv. These thin screens are very easy to get bent.

[@GS0101]

My tv have exactly at the same place as ur tvs dead piksel and after I watched this video I did send pictures to LG and today I got a Mail that they gonna change the panel! My question is about replacement OLED panels are they same as original? Thank you 😊 and please recommend everyone to buy extra warranty

[@Truthhurtz4u]

any updates? or you still have to wait?

[@GS0101]

@@Truthhurtz4u after few days i got mail from LG about new panel they have ordered for me and last Friday l got my new panel.

[@Truthhurtz4u]

@@GS0101 oh sounds like things went pretty fast. thanks for the update. im still debating if i should do it also, since i only have one dead pixel and its not noticeable unless you look for it on the upper left corner. but i do see some discoloration on the very edge of the corner tv. still not noticeable unless you're super close to it. my warranty ends next mth lol.

[@Outrider42]

And that is why I discharge the capacitors before removing the power board! I learned that the hard way, LOL. I've only had it happen a couple of times, and that was enough. If its a big capacitor, it can really hurt. At least these are not CRTs, which could actually kill you. Another thing I always do is to check the TV out before putting it back together. I have a USB stick as well as a HDMI adapter that allows me to plug in an old phone. I go through a few test videos I downloaded, and usually some of the pure color test videos like you have used. Nothing sucks more than to put together the TV and hang it up only to find the new part has its own defect. And if you had some real banding problems, or something else, I could have contacted LG tech support from there to see what they might do. Though they might not do anything unless the banding was extreme. LG has an app with a streaming feature, and if they cannot see the issue in the stream, they will not approve it. I have never received a bad replacement OLED, but I have received several defective LED panels. Or in some cases, the LED had a crack in it that wasn't visible before giving it power. Those were all Samsung, because Samsung uses the absolute cheapest shipping company they can find to ship their panels. Interestingly enough, I have only seen this dead pixel issue a few times in OLED. Maybe its just my area. Recently I saw the opposite, a bright white pixel, rather than a dead one. Most of my OLEDs have been for lines, no picture, or the burn in. That isn't to say I see a lot of burn in, its not a big problem. I would say a solid 80-90% of all burn in I have seen are from watching news channels. I have seen a few game HUDs, and a couple times where the burn in had no real apparent cause. The most common issues are not even the panel, like dead HDMIs or wifi or power supply, and that goes for all TVs, really. And to counter the burn in crowd, LED TVs have their own issues exclusive to LED, which the guys here kind of hinted at when they said everything breaks. LEDs have, well, LEDs, and LED backlights fail all the time. It used to be just an occasional issue, but then a few years ago I started seeing it constantly. I really do think that the TV companies have gone too cheap on their LEDs, and that is why it has spiked. That includes even high end LEDs. It is like they are racing to the bottom. While LG makes a decent OLED, their LED TVs are getting pretty subpar. I'm not too thrilled with Samsung these days, either, honestly I'm not thrilled with anybody, they are all doing something. Plus the newer TVs are constantly touting how bright they are, when that brightness may come at the cost of the LED life span. Like any light bulb you might buy, if you turn the brightness up all day, it will shorten its life. Higher Voltage produces more heat, which slowly breaks the diode down until it cracks. If you look at really bright LED light bulbs, they have heat sinks on them for this reason. You will also see many LED light bulbs packaging say not to use them inside enclosed light fixtures, that is also because of this. Think a moment...a TV panel is pretty enclosed, isn't it?

[@ardianhysenaj5858]

Where did you buy the replacement screen? Can you convert a 70 inch screen to a 65 inch one?

[@graemedunn3902]

Wow Paul that was good! Not sure what I expected but was a bit Laurel and Hardy! I can't believe its cheaper to send 2 guys round your house to do all of this rather than just send you a new unit.

[@TheTechGiantYouTube]

Laurel and Hardy 😄

[@streamingjunkie4397]

My thoughts exactly. It would have been cheaper just to get delivery guys to bring over a new tv set.

[@vasme973]

@@streamingjunkie4397 how you know that? Do you own your own tv company?🤣 logistics, etc.

[@abrahamsalazar8646]

Hi Tech Giant, i have a rare question, is possible to change a mainboard of the tv BX model with a main board of CX model, in ebay sells many boards and the internal connections are the same on the same position except for the back cover hdmi input not in same place but can be fixed with some holes

[@TheTechGiantYouTube]

I can't say for sure,but i don't see why not

[@BuckMcAntlerson]

Guess those "2 or 3 panels a week" they've been changing all still have the protective film still on the back...

[@TheTechGiantYouTube]

lol probably,well until they see my upcoming video where I remove it off mine and remind everyone who doesn't follow the channel to do the same.

[@BuckMcAntlerson]

They need to subscribe to The Tech Giant™ so they can step up their game!

[@X0XChevyX0X]

it has to be removed. no question. we have seen many overheating issues with panels with the film on. its not even warranty if its still on. i work in a store and always tell people to take it off and not to put the oled on a killswitch so it can refresh in standby. the amount that just don't listen and ruïn their tv is just stupendous.

[@iDoe84]

Don‘t understand why you did let them put it up without removing the film on the backside!

[@iDoe84]

Also confused about if you need to reset sth. concerning pixel being used so far 🤔

[@PrinceGorman-yg9br]

Wow!! Very good. I wish to learn how to repair a tv with any problem.

[@Masterfighterx]

They should know not to do it on a carpet and know that there's still some electricity stored, even though it's not plugged in. Also, don't wack a PCB with a screwdriver (or anything for that matter)..

[@LoveMeBack]

Tomorrow I get a panel replacement for my '77 G2 I purchased on release. It has a bunch of sub pixel/ dead pixel problems. The process took more then a week because I missed their calls. You fill in the form, then they want you to send pictures and before you know it you get a call from a technician. I will definitely stick with LG. Btw did the technician check the service menu log?

[@wvvliet86]

Looks like a C7 panel as a replacement to me, I got a C7 myself and it's back is silver/grey too. Only my cover is white and a C8/C9 is dark grey

[@demongoblin13]

hey man im in california do you know where i can order a replacement? LG support is not helping me.

[@2012Budapest]

10 months old on my 65B8.Hope I don't have to call for service. Interesting video.Thanks!

[@uktech]

I wish LG UK did that when I contacted them about screen burn on my 65 inch. They just basically told me to get lost. Richer Sounds warranty does not cover screen burn on OLED TVs. Buyer beware. Had to get Barclaycard involved who refunded me, but it took 6 months to sort out all the mess. I contacted LG customer service multiple times and they just fobbed me off each time asking me to contact the company I purchased the TV from.

[@therexyrex360]

Done the same ... not on credit card though ... got told to pay 1200 to fix

[@TheTechGiantYouTube]

That's not good mate. What model did you have and how long was it before you got burn in? Also what was it that burnt in?

[@therexyrex360]

@@TheTechGiantKZbin lg e6v 3d ... 2 weeks after warranty watched this morning Britain for half hour and now there logo is burn on screen (first and last time I watched that show lol) then a few weeks later got dead pixles at the top and a little closer within the screen burn .... lg can change and wanted to charge me 1200 but replacement would not be 3d so told them to stuff it lol ... want oled but dont think I could risk it again

[@ricardowatson4975]

@@therexyrex360 I had the same and got told by Richer Sounds customer service that it wasn't covered. Decided to write a scathing review on trustpilot and wrote to their director. He contacted me within 2 hours and apologised and offered me a free refund or a massive discount on a new TV. Took the huge discount. Once the TV arrived and all was working well, they sent me an email if I could take the bad review down, which I did. Always go to directors of the company and you normally get somewhere. Didn't take long once I did that..

[@therexyrex360]

@@ricardowatson4975 lol that's how I got the oled ... got a lg lcd 4k for 1000 and it was shocking ended up speaking to a lg manager who cocked up and told me there was issues due to the thinness of the lcd tvs ... to shut me up gave me a 2500 tv ... so it has screen burn but I refuse to get rid now lol

[@SteveSmith-cm1hx]

Awesome video. To see a tv broke down like this is so cool.

[@tyronenelson9124]

At the end of the day there is not a lot of people that know about the dangers of working on equipment like this, I would have expected the guy in the video that got a shock from the psu board, to have known what a charged capacitor is at least.

[@ryans413]

There also working on carpet like seriously probably why he got shocked.

[@simpatico.official]

Does anyone know where I can buy a B7A panel so I can replace it myself ?

[@mundschauj2250]

Thank you for this. Great stuff. Fantastic how modular TVs are now, and these techs did a great quick job. Interesting the power board retained a few volts and zapped the guy.

[@alternatypje]

very unproffesional imo tbh, this is very basic common information for peeps working with electronics. Also you should never ever put electric compononts on a carpet because of static charge buildup and also when the guy got shocked he trew the whole board on the ground, who knows if it got damaged now or not

[@davidhawkins1404]

My Philips 55" TV developed a very bright spot just before warranty expired. After emailing them a pic they sent out a single engineer with a new panel. As soon as he arrived, the stated that a panel swap used to be done in the workshop and that it was possible that he could make the situation worse. After a lot of moaning, banging and groaning he popped his head round the door and said "told you I could end up make it worse". Apparently he had managed to get the old panel out with brute force and then cracked the new one trying to get it in. Upshot was after a wasted 2 hours and a ruined new panel, he ended up taking it away for a workshop repair. About a month later it was returned and pleased to say it is now good as new again. Moral must be, that major repairs should always be under workshop conditions. The whole repair episode must have cost more than a new TV would have done.

[@xboxgamer7453]

That static shock though! It's lucky it never shorted out the power supply board..I bet he breathed a sigh of relief when it turned on ok.

[@imghaniff]

xboxgamer there are charged capacitors on the power supply board I was thinking one of them discharged on him

[@xboxgamer7453]

Yeah I've built a few PC's ..Best not to work on carpet if you can.

[@isfaaqkhodabuccus2263]

@@imghaniff Exactly,the capacitor still had sme charge in it.

[@mackemsruleFTM]

Plus he dropped the board right on the fireplace so that could have got damaged.

[@kennedyudoh1870]

Yes des is nice to see thanks for your channel but I have a problem with my 55inch hisense curved red vertical line on the screen I don't know to go about it & what to do-please I need your advice

[@lunatikk1967]

I feel it would've been cheaper for them to just replace with a new tv

[@williamwestonn]

i recently replaced my SONY tv, they came and replaced the TV with the same model. My new one has issues too and they will now replace it with a new model. Sometimes its just better to replace the parts that doesnt work, cause its a bigger risk that a replacement will get issues then a tv that has one issue being fixed.

[@KayKashi]

LG sells the ones to all OLED competitors. It’s the brains that costs the most so it’s cheaper to replace the panel

[@Masterfighterx]

@@KayKashi Who's Brian?

[@KayKashi]

Zyx brains

[@ryans413]

I got extended warranty sales guy told me they just replace the whole tv

[@megamanx9346]

Do you think you can make a video of removing the wifi+blue tooth transmitter since mostly all smart TV's are constantly looking for a signal and emitting RF radiation, specially LG's blue tooth, since there is no option to turn it off? Thank you!

[@TheTechGiantYouTube]

Sorry but i don't think i will be able to do that.

[@RS-M1KE]

I wouldn’t of excepted the grey back as a replacement ☹️

[@rgbscart3009]

Mine just got picked up for this exact repair moments ago (dead pixels) and I decided to look up the process. I sure hope they don't return it with a mismatched housing color because I certainly wouldn't accept that either. While I'm here, if the components are being transferred over, does that mean all my calibration settings will still be intact?

[@geiers6013]

@@rgbscart3009 No, because you have to calibrate for your panel. Even panel of the same Tv have small differences in color accuracy. If you just mean the menu settings then no you don not have to change anything. I was talking about professional calibration.

[@ramprasadgude4981]

In India the cost of the replacement panel is around a new Oled tv. Any solution for it??

[@GhostMotley]

Thanks for this, very interesting and much less to it than I would have expected. Perhaps when they say the panels are sent back to LG for repair, they send out repaired panels as replacements? I can't imagine LG is sending the best panels they have for warranty repairs.

[@swifty1969]

I'm sure that's exactly what they're doing. Don't kid yourself in thinking that LG is sending you a brand spanking new panel out of the factory.......hell no!!! It's all refurbished parts. In the end, if it looks and works like new then who cares. If you ask the repair guys, they will obviously tell you the panel is brand new.

[@danielory1]

I am waiting for a change of Lgoled65cx panel, it surprises me, since these panels I doubt they have, since they are from 2020 and we are going for 2024, are you telling me that you could give me a refurbished panel? I think they would notice me, I would pass the burn test, and the burns are not eliminated, I would look at the skins and of course the hidden menu to look at the hours of use, although the latter I doubt that there is not a way to reset and that they reset it to zero again... You say it because you know about it? Thank you

[@hpjunke]

My Dad has the same Tv has no picture and sound only , I’m guessing you cannot repair this tv and would have to do the same as you guys and get another panel ?

[@threebedrooms1076]

Hey man, great video ! Just want to say, I live in Japan, I got a B9 two months ago, and already got some burn in. It could only be seen on grey images, but it still bothered me no end. I asked for a repair from LG Japan without any hope, but they made this same replacement that you had ! Seems like ‘burn in’ can be sorted with a replacement, here in Japan at least :) Hopefully they do the same in my good old ‘Engerland’ :)

[@Ol13895]

How much warranty did they give you on the new panel ?

[@imun1ty]

Shocked they didn’t do any calibration or go into service mode to reset the hours to 0 on the new panel.

[@michaeljackson6106]

Thank you very much for the video. I would love to fix mine, is the 55B6V Oled. Can you please share with me where can I buy the Oled replacement? I tried LG to fix it but it was too much hassle to get it even checked. Thank you.

[@igordelija9185]

I have an idea why don't you get professional calibration for your new screen and then show us a difference between your settings and professional settings.

[@GDBAKED81]

LG warranty policy is spot on, they replaced my LG C1 screen after 3 years of having it with 10k hours on it. They said from the factory they didn't put a extra sheet over the processor behind the screen which causes a burn-in, in the center of the screen and all around the bottom.

[@TheTechGiantYouTube]

That’s great to hear you are getting it sorted.

[@GDBAKED81]

@@TheTechGiantKZbin already fixed it, took about 3 weeks for the screen to come in and repair man to come fix it in my living room.

[@Rinaldi-u9v]

We always use gloves during the work in S.korea.

[@danisucre]

I have the same tv and replaced the T con board and the red light flashes but the tv will not turn on. Do you think the led on screen is dead after a power surge?

[@mini3_Bill]

You should have asked them to put a longer power cable on while they had it in pieces.

[@TheTechGiantYouTube]

I did think that 😄

[@mini3_Bill]

The Tech Giant I remember that was your main complaint

[@arahant69]

Do you think it's easy to replace the power cable for a longer one yourself? Got a lg cx 55inch and trying to use a vogels next 75cm extendable wall bracket and even without tv manufacturers only give tidly cable lengths for power.

[@MrAmity009]

Don’t think these guy’s are “ professional “ due to the fact that there working un protected for electro static discharge And the fact that they did not discharge the power supplies. He could have died you know? Its more like Pat and Mat if you ask me

[@williamwestonn]

@@NeonMidnight The PSU can kill someone yes. Its all about how you handle it. Reason why he didnt get a worse shock is probably cause he touched the low amps side of a Pconverter.

[@ZackSNetwork]

@@NeonMidnight Its an OLED TV

[@RioGamer]

@@NeonMidnight actually capacitors on electronics do have the ability to kill as they are similar to bateries with mega high and fast voltage discharge. People have died from capacitor discharges. This wasn't static electricity it.

[@mauriciobecker7916]

Are you still with this same panel? No problems at all? I got a CX and I had a Big problem on The edges of The TV . A lot of dead Pixel. Pity a cant post pictures here. Probably they going to do The same process

[@pkmax64]

These guys do two a week, but forget that there's a protective cover on the new panel ?? These guys hate being asked questions because they know nothing about TV's. They say the most common size they repair is the 55in and 65in, is that the most common sizes bought ?? And as for getting an electric shock, a multimeter should be used to check if the power board is holding a charge before removing it and earthing them selves wouldn't go a miss. Electrical components get damaged when not removed correctly.

[@johnrichardson1373]

Is it possible to buy a replacement screen/panel....OLED LG 55c9pla. There must be some second hand ones out there...even with a few pixels not working???

[@ThunderStruckMTB]

Didn't tear off the back panel film

[@TheTechGiantYouTube]

I done it myself after they went.

[@somduttsharma.]

@@TheTechGiantKZbin I don't there was a need to remove that back film.

[@drifter7508]

Touching the PSU board with bare hands. What kind of repair tech is he? 🤔

[@hhinojosareef1]

How much would it be for a replacement Oled screen for a Sony A80J 77” ? My son scratched the top polarize film? Hit it with small toy car..😢

[@crw31399]

At first ,was thinking it would be easier to just replace with new tv but I did have tv professionally calibrated so would want just panel replaced and keep all the hardware..

[@sethje]

should you not recalibrate when the panel is replaced... its the panel that needs the calibration i guess?