[LG Refrigerator] - Reverse doors of a Bottom Freezer model

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LG Customer Support Europe Official

LG Customer Support Europe Official

Күн бұрын

This video explains how you can reverse the doors of a bottom freezer.
Important:
No rights can be derived from the video.
** Tip: also rotate the door rubbers 180 degrees (not in video)
Video about replacing the door rubber: • [LG Refrigerator] How ...
Please note that for models with an integrated display (not shown in this video) there is an additional step that requires an extension cable. This is explained in a separate video for authorized SVC staff only.
00:00 Intro
00:07 tools to use
00:10 Parts to reuse & what to change
01:26 Free the cable in top door
02:18 Removing top door
02:39 Preparing top door hinge for the other side
03:30 Move cable on the fridge to the other side
04:37 Check routing of wiring
04:50 Removing bottom door
05:11 Removal bottom hinge
05:20 Compare left&right hinge
05:45 Replace bottom hinge
06:00 Switch middle hinge
06:30 Prepare bottom door
08:00 Install bottom door
08:40 Prepare top door
09:44 Install top door
10:30 Install (cable) covers
10:55 Connect the cable & install the cover
11:25 Final check

Пікірлер: 255
@WyckinaZ
@WyckinaZ 6 ай бұрын
Bought an LG Fridge at the end of 2023 and the manual did not have this information. I am happy that the official youtube does have the instructions how to change the door orientation. The video itself is of great quality. The instructions are clear, concise and easy to follow. The video itself should not be hidden. Either added to the manual, or official LG page, or somewhere else to be easier to find.
@LGSAE
@LGSAE 6 ай бұрын
Thank you for the compliment and you are right. However, in some countries LG has different service procedures and wants to have this procedure done by a professional, because things can still go wrong , for example the guiding of the wires through the hinge is a meticulous job. Nevertheless we try to make this as transparent as possible.
@BrianP44
@BrianP44 Ай бұрын
@@LGSAE In the UK the instructions state "this must be done by LG appointed engineer otherwise the door will not be covered by the warranty". This is not stated on the John Lewis site, only that the work can be carried out by them before delivery..........for £35.
@TheOeioeioeioei
@TheOeioeioeioei Жыл бұрын
Can't understand why people are so grateful for this video. This information should be provided in the manual, not hidden on KZbin. Especially since companies that sell those fridges simply stopped offering the service to change the hinges on the doors, blaming COVID-19 and lack of personnel.
@LGSAE
@LGSAE Жыл бұрын
Thanks for your feedback. The door reversal is indeed something that could be put in the owners manual. And it is up to the retailer to offer a service such as door reversal.
@HotChook
@HotChook 5 ай бұрын
That’s enough social media for today, Karen
@peterwbaker
@peterwbaker Жыл бұрын
Great to have clear guides to do simple jobs like this created by LG and not have to rely on third parties! 🙂
@LGSAE
@LGSAE Жыл бұрын
Glad you like it! If you have other video suggestions, feel free to post a them. :-)
@als1023
@als1023 3 жыл бұрын
Thank you, excellent video, many companies could take a few lessons from you !! Clear, concise, detailed and great quality.
@LGSAE
@LGSAE 3 жыл бұрын
Thank you, much appreciated!
@user-by8wb5gc3p
@user-by8wb5gc3p 3 жыл бұрын
I found a plastic pry invaluable - used the one from an iPhone repair kit I have. You will need hex sockets 10mm and 6mm and a 5mm hex bolt key. You likely need to order a mini ratchet set if you don't have one. Also, to pry the top freezer mount from the door I used a wood chisel with a flat side and a bevelled side - worked MUCH more easily than the screwdriver example given here and I think if done carefully will cause less plastic damage too. My fridge was identical without the harness. The difference when you take the top of the door apart is you dont need to undo two screws - it all comes away with a plastic pry only, with the pieces being removed in the same order. Thanks LG Europe - you have been MUCH more helpful than the UK who want us to pay someone a fortune for doing this job which is extremely straight forward with instructions and the right tools.
@celineos8639
@celineos8639 2 жыл бұрын
and which should be provided by LG or the retailler as part of your purchase anyway ...
3 жыл бұрын
Thanks for the video, the step-by-step was really helpful to successfully change the door of our brand new LG fridge
@LGSAE
@LGSAE 3 жыл бұрын
Great to hear! Enjoy your new fridge.
@diarmidcampbell6726
@diarmidcampbell6726 3 жыл бұрын
Amazingly good video - just followed it step by step and it has all worked out beautifully.
@LGSAE
@LGSAE 3 жыл бұрын
Great to hear!
@whitesplash4056
@whitesplash4056 3 жыл бұрын
When I first saw there was no information like this in the manual I got very frustaded, as one of the most important features for me when I bought it was to be able to switch doors. But this super helpful video saved my day, just what I was looking for. As someone already mentioned there should be a link or QR code in the manual to this video.
@LGSAE
@LGSAE 3 жыл бұрын
Until recent, LG policy was to have this done by SVC engineers. Latest manuals do include a guideline. We like your QR code suggestion and will forward it to development.
@TheHunsonAbadeer
@TheHunsonAbadeer Жыл бұрын
@@LGSAE I've purchased a 2022 LG Fridge and both the manual and online guide state that my warranty will be void if I swap the doors myself. No one has yet provided me with certified LG technician contact info
@jasonthrasher
@jasonthrasher Жыл бұрын
It worked! Thanks for posting this video, as it would have taken me hours to figure this out otherwise. For those making the switch - I used: 10mm socket to remove the top door bolts 6mm socket to flip the top pivot pin 5mm allen key for the middle and lower pivot brackets large phillips screwdriver old credit card as a pry tool I used my finger to scrape some of the grease from the lower pivot pin to apply to the replacement pin.
@LGSAE
@LGSAE Жыл бұрын
Thanks for the additional feedback and tips Jason.
@ray4669
@ray4669 Жыл бұрын
Im about to try this tomorrow - do i need to go out and buy a new hinge piece and wire piece as shown at 0:07? Or were those parts you took out of your fridge and re-used? Cheers!
@josephking6515
@josephking6515 Жыл бұрын
Hi Jason and *THANK YOU* (that was a big thank you) for listing what size tools were needed. I was unable to ascertain what the two screwdrivers were; square drive or slot/flathead and the bigger one may have been a Phillips, Torx, Hex but with my eyes I couldn't make it out. A real shame that LG were unable to list them instead of using a low quality out of focus 720p video image that looked like it was added to the video. I sincerely hope you have a good fridge and it runs trouble free for a very long time since it no longer has a warranty since the doors were not changed by an authorised/preferred service provider. One would think that a warranty warning would have been the first thing displayed at the beginning of the video.
@iShredStreets
@iShredStreets Ай бұрын
Managed to do it successfully, even though my fridge version is slightly different. Thank you.
@CherieApplemoor
@CherieApplemoor 2 жыл бұрын
Thank you. We used this as a guide on our LG GB455PL model and it was very helpful. It was lucky that no one was paying us by the hour but we did it.
@LGSAE
@LGSAE 2 жыл бұрын
Dear Cherie, thank you for your comment and glad to read that it helped.
@firstnamelastname7476
@firstnamelastname7476 10 ай бұрын
i have GB455PL.. please let me know if you needed a special bottom-hinge for reversing (as the vid shows)? I think on this model you can reuse the original hinge? thank you
@hullkenflo
@hullkenflo 2 жыл бұрын
Just used this to reverse the doors on my brand new GBB72PZEFN, very clear video, thanks!
@LGSAE
@LGSAE 2 жыл бұрын
Great to hear! Good luck with your new refrigerator.
@abyrka
@abyrka 2 жыл бұрын
Thank you! Спасибо! Очень доходчиво показано. GBB72PZEFN - комплект для перевешивания двери входит в поставку. Из инструмента понадобился ключ на 10, биты HEX5 и PH2. Да, и ещё пластиковая "поддёвочка" для работы с пластмассовыми защёлками. За всё про всё полчаса.
@nathanweekes8425
@nathanweekes8425 2 жыл бұрын
Awesome video! Easy as to understand!
@LGSAE
@LGSAE 2 жыл бұрын
Thanks Nathan
@antypanag1
@antypanag1 3 жыл бұрын
Just perfect instructions. Thanks a lot !
@LGSAE
@LGSAE 3 жыл бұрын
You are very welcome, glad to be of service
@biquettestudio7873
@biquettestudio7873 3 жыл бұрын
Super helpful video, thank you.
@LGSAE
@LGSAE 3 жыл бұрын
Glad it was helpful!
@amnaakhtar1692
@amnaakhtar1692 2 жыл бұрын
Such a good video, helped me and my dad out a lot!👍🏼🕺🏽 very useful also!!!
@LGSAE
@LGSAE 2 жыл бұрын
Great to hear!
@MoonchildDOOM
@MoonchildDOOM 3 жыл бұрын
Thank you very much for this! It was of great help! 👍🏻
@LGSAE
@LGSAE 3 жыл бұрын
Wea are glad it was helpful :-)
@barkley206
@barkley206 9 ай бұрын
Thanks i did it exactly as seen here and it wasnt as hard as i thought
@adago75
@adago75 3 жыл бұрын
Thank you very much for this! It was of great help!
@LGSAE
@LGSAE 3 жыл бұрын
Glad it helped!
@sewDes
@sewDes 2 жыл бұрын
Thank you. It was extremely helpful !!
@LGSAE
@LGSAE 2 жыл бұрын
Glad to hear that!
@nickfanzo
@nickfanzo Жыл бұрын
Remember when the USA had good service and these companies would do this for you upon delivery, so you wouldn’t be screwed doing it yourself? What a concept!
@wilsonsothernames
@wilsonsothernames 3 жыл бұрын
Thank you for this information. I had no wiring harness on my GB-335wl model but all else matched up. was the same
@LGSAE
@LGSAE 3 жыл бұрын
that could be possible, yours has an internal display (searched and found it is an Australian model) We choose to use the external display unit to be as complete as possible
@1970brenz
@1970brenz 5 ай бұрын
What a great video and instructions! Thank you. This is very clear. I think I need to get the tools from someone before attempting it. But it's good to have this option to chagne your door over if needed. 😃
@LGSAE
@LGSAE 5 ай бұрын
Thank you for the positive feedback. And enjoy your LG refrigerator.
@susanc4911
@susanc4911 3 жыл бұрын
Thank you for the excellent video. What I don’t understand is why the parts weren’t included with my purchase. Our LG LRBNC1104S didn’t require us to disconnect any wires. The parts I purchased: AEH75596702 hinge assy (low left hinge) and MEG65719402 cord holder (covers left hinge) Off topic: My fridge took over a month to deliver and was delivered without a box (said he left it in the truck for easier transport in the elevator) and a small factory sticker hid a small dent. Which I didn’t see until after I agreed all was good. I wrote to the LG for delivery info so I can file a complaint and received no response. What I’ve learned: you must use Jet dry or your dishes will be wet after the cycle. To use each * functions you must press and hold the function you want to use down for 3 second and once all the functions are selected then press start. What I did wrong: was holding the start for 3 seconds. Hope this was helpful.
@LGSAE
@LGSAE 3 жыл бұрын
Thanks for your comments, noted and to be included. As for the parts, it depends per country if supplied or not.
@davidbaumgartner146
@davidbaumgartner146 3 жыл бұрын
Great video!
@LGSAE
@LGSAE 3 жыл бұрын
thank you, spread the word
@yusepbcn
@yusepbcn 3 жыл бұрын
This video saved my day!
@LGSAE
@LGSAE 3 жыл бұрын
Glad it helped you out!
@carlotaprodrigues9567
@carlotaprodrigues9567 3 жыл бұрын
Life Saver... thank you very much
@LGSAE
@LGSAE 3 жыл бұрын
You are very welcome
@sohlearico9974
@sohlearico9974 6 ай бұрын
very helpful thank you, my model didn't have the electrical connections to move but the rest was the same and I live in a remote area with no service people around
@LGSAE
@LGSAE 5 ай бұрын
Glad it helped. Yes that can be difficult. And indeed, some of our models do not have electrical connections, as they do not have a integrated door display.
@ilkkaoman9095
@ilkkaoman9095 3 жыл бұрын
Excellent video, now I deer to do the job myself..
@LGSAE
@LGSAE 3 жыл бұрын
Thank you very much!
@sp3ctum
@sp3ctum 2 жыл бұрын
Thanks for the video. Wasn't an exact fit but managed to do the operation to GBB539SWHWB by adapting some of the steps.
@LGSAE
@LGSAE 2 жыл бұрын
Glad to be of help, we do not have all models, and we mainly try to work on EU products. But again, we do not get all the samples we would like to have.
@DemetrisTziambazis
@DemetrisTziambazis 7 ай бұрын
@sp3ctum how did you remove the top plastic cover of the door? It doesn't seem to pry away.
@sp3ctum
@sp3ctum 7 ай бұрын
@@DemetrisTziambazis might have been some screws that had to be removed. It's been a while so I don't remember exactly anymore.
@kennethsle404
@kennethsle404 3 жыл бұрын
Thank you 10/10
@Ostap1974
@Ostap1974 3 жыл бұрын
Very nice and useful video. Not sure, why the instructions were not included with the documentation. Some info that might be useful for future viewers: - My model did not have the screws as shown @1:33 Prying the panel upwards was sufficient. - Do not try to lift up the plastic as shown @7:12 Instead use pliers, grab from the metal extrusion and pull directly upwards.
@LGSAE
@LGSAE 3 жыл бұрын
thanks for your comments
@ray4669
@ray4669 Жыл бұрын
Im about to try this tomorrow - do i need to go out and buy a new hinge piece and wire piece as shown at 0:07? Or were those parts you took out of your fridge and re-used? Cheers!
@_wormlet
@_wormlet 8 ай бұрын
@@ray4669 How did it go for you? Which tools did you use?
@zoolee68
@zoolee68 Жыл бұрын
Absolut perfect video. thanks!
@LGSAE
@LGSAE Жыл бұрын
You're welcome! That's why we make them :-)
@ray4669
@ray4669 Жыл бұрын
Im about to try this tomorrow - do i need to go out and buy a new hinge piece and wire piece as shown at 0:07? Or were those parts you took out of your fridge and re-used? Cheers!
@KoolGeek
@KoolGeek 2 жыл бұрын
Thank you very much for this
@LGSAE
@LGSAE 2 жыл бұрын
You're very welcome!
@superfony
@superfony 3 жыл бұрын
Gracias, gracias, gracias muchas gracias, perfectamente explicado, genial.
@LGSAE
@LGSAE 3 жыл бұрын
Thank you very much.
@andrewmcfarland5569
@andrewmcfarland5569 3 ай бұрын
Thank you, very helpfull
@LGSAE
@LGSAE 3 ай бұрын
You're welcome!
@vbuijten
@vbuijten 3 жыл бұрын
Hi, does this video apply to the LG GBB62PZGFN? Also is it possible to give a description of the tools required? It's a bit difficult to see just from the picture or video for some of the tools. Thank you!
@aft3rgl0w
@aft3rgl0w 6 ай бұрын
yes the video guided me to successfully reverse the doors of my LG GBP62DSNCN1 thank you so much!!! beers on me! 🍻
@CarloTodeschini
@CarloTodeschini 6 күн бұрын
Very very useful video. @LG: please mention this youtube channel into user manual
@stefanz4965
@stefanz4965 5 ай бұрын
Das Video ist perfekt um die Tür zu wechseln,grade erledigt funktioniert 1a😊
@LGSAE
@LGSAE 5 ай бұрын
Good to hear, enjoy your refrigerator.
@RandomDude-us2zh
@RandomDude-us2zh Жыл бұрын
Thank you for a very helpful video that made me realize that I should call an expert 😂
@ray4669
@ray4669 Жыл бұрын
Im about to try this tomorrow - do i need to go out and buy a new hinge piece and wire piece as shown at 0:07? Or were those parts you took out of your fridge and re-used? Cheers!
@LGSAE
@LGSAE Жыл бұрын
apologies for the late reply. No, this should be included in the product package, same as the bottom hinge for reverse opening.
@sherylfrank7410
@sherylfrank7410 5 ай бұрын
When purchasing a Model GB-455WL Fridge, is the bottom silver bracket, that in the Video you say can't be reused, supplied in the box at purchase..
@JammedClipper
@JammedClipper 3 жыл бұрын
THANK YOU
@LGSAE
@LGSAE 3 жыл бұрын
You are welcome
@pablofossati9915
@pablofossati9915 3 жыл бұрын
Excelente video. He podido invertir la puerta sin mayores problemas. Se debe tener cuidado con el cable en la zona de bisagra, esa parte no está muy clara en el video. Excellent video. I was able to reverse the door without problems. You must be careful with the cable in the top hinge zone, this part is not very clear in the video.
@LGSAE
@LGSAE 3 жыл бұрын
Thanks.
@hanklermaimages9793
@hanklermaimages9793 3 жыл бұрын
Nice Video. Just wondering why you don't have instructions on flipping the leveling feet?
@LGSAE
@LGSAE 3 жыл бұрын
Thank you. Well this video applies to most of the bottom freezer models sold in Europe. However, you are right that some models require you to swap the leveling feet as well, well noted!
@glone2738
@glone2738 Жыл бұрын
Hi LG, what is that short cable you can see at 0:07 used for? I watched this video a few times now and can't see where it's installed... THANKS!
@narrowgaugeuk
@narrowgaugeuk 2 жыл бұрын
I used this video to reverse the doors on an LG GBB72PZEFN, which is slightly different to the model demonstrated. It can be done by one person, the doors aren't as heavy as they look, but two people would be better. (In the UK, it is misleading to say that the doors are reversable without pointing out that a further purchase is required.)
@LGSAE
@LGSAE 2 жыл бұрын
Thank you for using the video. When purchasing the appliance, the bottom bracket should be supplied. Which "further purchase" are you referring to?
@celineos8639
@celineos8639 2 жыл бұрын
@@LGSAE the further purchase is the hinge and also paying for the preferred service provider to do the job so you don't void your warranty (as stated in the manual). That's why there are not instructions in the manual on how to change the doors.
@denes44
@denes44 Жыл бұрын
@@celineos8639 You don't need to purchase the hinge, it is included with the fridge. In case you throw it out, you need to purchase it again, but that's your fault, not LG's.
@josephking6515
@josephking6515 Жыл бұрын
@@celineos8639 *WHAT?* I am helping an old friend change her doors so I haven't read her manual about the warranty being voided if the change is not done by an Authorised/preferred Service Provider. I would imagine she will not have understood that the warranty would be null and void as like all legal stuff it will be obfuscated in their usual mumbo jumbo fine print. It looks like LG are or have descended to the bottom of the pile with all the rest of the get out of -jail- warranty free legal trickery. Their products used to be really quite good. *Thank You* for bringing the warranty voiding to my attention. I am most appreciative of this and will pass it on to my pensioner friend. 👍
@bellevue7841
@bellevue7841 9 ай бұрын
​@josephking6515 the warranty voided by the DIY door reversal is only to do with any issues regarding the door reversal. If done correctly there should be no issues. Now if someone starts the door reversal and finds it too difficult and then have to call out an Enginner, OR they misaligned the doors and the doors don't seal properly and then have to call an engineer, this is when someone will have to pay an engineer to fix the issue, that is not covered by the 24 month warranty. Basically and rightly so, they won't cover damage done by a person who shouldn't have attempted something beyond their measure. A qualified engineer who comes out to check for example the compressor and sees the door reversed correctly and there's no sealing issues etc... the warranty is still covered.
@jonl1930
@jonl1930 3 жыл бұрын
Hello mate nice video , i have the LG GBP62DSNFN, i do everything as you describe but i cant put the last plastic cover top left side, it just doesnt fit.any advice?
@LGSAE
@LGSAE 3 жыл бұрын
There should be a spare for the other side in the unit. depends on the models, some in the top cover, some in the bag with the lower hinge.
@maurimaf
@maurimaf 3 жыл бұрын
Hi! I have this model: gbp61dspfn. Do I need any accessories to reverse my doors? I haven't nothing because I bought my house "with this fridge inside". Thank you for your answer.
@LGSAE
@LGSAE 3 жыл бұрын
At first delivery, there is always a left side bottom hinge included. If that is not available anymore, contact your local LG Service partner for this spare part.
@verdensraskeste
@verdensraskeste Жыл бұрын
Looked for this: 02:56 btw best to leave it attached to the fridge to get it off
@LGSAE
@LGSAE Жыл бұрын
Thanks for the tip. However, this may damage the exterior so we chose to take it off.
@perhultquist1246
@perhultquist1246 Жыл бұрын
👍👍👍Thank you
@LGSAE
@LGSAE Жыл бұрын
You are welcome.
@steffiburns5754
@steffiburns5754 3 жыл бұрын
Will this procedure be very similar for the GB-335PL model? And what sizes are the tools used? Thanks :)
@LGSAE
@LGSAE 3 жыл бұрын
yes it is, philips no.2 and hex8mm
@christinelancelon363
@christinelancelon363 2 жыл бұрын
Could you tell me where to buy special hinge cover for reverse door opening, it does not come with my refrigerator ?
@LGSAE
@LGSAE 2 жыл бұрын
It should be in either the topcover or in a bag that was in the drawer. Otherwise contact your local LG customer center.
@5t3ff
@5t3ff 4 жыл бұрын
Hi! Are the hinges designed for opposite mounting included when you purchase the fridge? Or do you need to buy them additionally? if so, from where?
@NTZiggy
@NTZiggy 4 жыл бұрын
Hi... they are included when you buy the fridge :)
@LGSAE
@LGSAE 4 жыл бұрын
This is different per country. For more details you can contact the LG Contact Center in your country
@mape4k
@mape4k Жыл бұрын
Thank you for this super instructive video! One question: I have a GBP62PZNCC1 model, which has buttons for setting the temperature within the top panel that you remove at 3:55 and I wasn’t able to pry it loose after removing the 2 screws. Do you know of any additional clips/screws that I need to remove for this model?
@LGSAE
@LGSAE Жыл бұрын
Not really but because it has in integrated display you should indeed be carefull and perhaps look for an owners manul via your local LG support office, where door reversal instructions should be provided.
@Ferolious
@Ferolious Жыл бұрын
I hope you managed to figure it out in the end, but for anyone else with the same model as you and me: there's no other screws, it'll come off with some careful wriggling. I think there's some clips on the left and right. I didn't have a plastic prying tool, so I used a credit card instead. It's a great video even if the fridge is slightly different. Just be sure to follow all the steps, don't be like me and miss the parts on the bottom of the doors that need to be moved as well... which I didn't realize until putting the entire fridge back together.
@hosseinhosseini4438
@hosseinhosseini4438 3 жыл бұрын
hello we have just purchased a LG LG GBB61wjzn lg refrigrator refrigrator and it was delivered today. We are waiting for a few hours to plug it in but we are not able to open the refrigrator or freezer doors. Do we have to plug it in first?
@LGSAE
@LGSAE 3 жыл бұрын
Nope, it should open normally, however sometimes there is tape used to hold the doors.
@ilyafilru
@ilyafilru 3 жыл бұрын
It says in the manual that if you flip the doors yourself they will not be covered by warranty.
@alikazmi3716
@alikazmi3716 3 жыл бұрын
Hi @LG Can you please provide the part numbers to purchase to reverse the door?
@LGSAE
@LGSAE 3 жыл бұрын
You really have to contact the Customer Center for that as it depends on the model you have.
@funksoulbrotha21
@funksoulbrotha21 2 жыл бұрын
I have an lbnc15251v right hand open currently. Do you have the part number for the bottom hinge so i can flip to left hand open please? Meaning opens from the left side. The reversal kit part number too please if you have it. thanks!
@LGSAE
@LGSAE 2 жыл бұрын
To make sure you have the right part I suggest you to contact your local LG helpdesk.
@poshagnes9299
@poshagnes9299 Жыл бұрын
grazie milleeeee.....sono riuscita a farlo da sola...risparmiato i soldi del tecnico 😅
@LGSAE
@LGSAE Жыл бұрын
Can't read Italian, but you seem to be happy with the video, glad we could help.
@michaelvassilopanagos4462
@michaelvassilopanagos4462 3 жыл бұрын
Can i convert to built in my lg gbp61dspfn ? Is there build in door panels available as spare parts?
@LGSAE
@LGSAE 3 жыл бұрын
no, these appliances are for "free standing", for built in you need a different construction
@marttivainio7893
@marttivainio7893 6 ай бұрын
Should this apply for LG GBP31SWLZN? I can't get the fridge door lifted off after opening the 2 top bolts holding the hinge in place in 2:30.
@LGSAE
@LGSAE 6 ай бұрын
This seems to be a model with an internal display at that location, right? The procedure should be similar. Can you gently pull the fridge door towards you? Note that after taking out the bolts, the hinge is still hooked into the chassis, so wiggle it a little. The hinge must be getting loose from the chassis.
@mnisz02
@mnisz02 3 жыл бұрын
Hello, while I am majorly thankful for the video. I am curious. I have LG GBB72MCUFN and it does not have the top screws. Is there some additional video or suggestion about what to do? The screws that are removed at 1:30 of the video.
@LGSAE
@LGSAE 3 жыл бұрын
Are you sure they are not hidden under a cap? It could also be that you are able to pull the cover gently off
@quercophilia
@quercophilia 3 жыл бұрын
My fridge didn't have screws there either, it's all snap off, snap on.
@LGSAE
@LGSAE 3 жыл бұрын
@@quercophilia there could be little differences between models
@DigitalNabokjerring
@DigitalNabokjerring 4 жыл бұрын
Super video and very helpful, but you could have included some info in the user manual. For example a link to this youtube video.
@LGSAE
@LGSAE 4 жыл бұрын
Thanks for the tip!
@DonceA
@DonceA 3 жыл бұрын
They added different sentence to they manual :) "Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location." "Reversing the doors must be performed by the qualified personnel of LG Electronics. If not, the doors will not be covered by the warranty" This is from LG Fridge&Freezer owner's manual. So, even if you want to move your fridge to different corner you need to call LG Electronics service centre. :) So here are no talk about reversing doors by yourself or you may loose your warranty. Next fun sentence: "To remove frost from the appliance, contact an LG Electronics customer information centre." Do I need to call customer center to remove frost from inside of freezer?
@kennethparmley8421
@kennethparmley8421 3 жыл бұрын
5d d ed e÷ew.
@celineos8639
@celineos8639 2 жыл бұрын
To do it properly you have to pay the LG service provider - this is not made clear in any of the specifications on the LG websites and the retailers website, and you can spend as I did hours on the ph trying to get someone to have the decency to acknowledge that this information should be provided up front. Basically, you are not told which side the doors are hinged on and you cannot request a fridge with the doors aligned the way you need them to be. And then if you are in your 80s and living alone, you have to pay $200 to change the doors. And LG does not seem to realise that paying that additional amount should not be required of the customer who has specifically researched to find a fridge on which the doors can be reveresed. LG should indicate clearly that an additional amount will need to be paid to change the doors without voiding the warranty.
@jort3765
@jort3765 11 ай бұрын
As shown, checking for alignment is important. I accidentally mixed up the old lower hinge with the new one, and got my bottom freezer door misaligned, keeping the door at a slight angle. It still would close and seal off though, hope this helps someone
@LGSAE
@LGSAE 11 ай бұрын
Thank you for mentioning this Jort. Indeed we do not show a 'bad example' so this type of feedback is welcome.
@pariyaae
@pariyaae 3 жыл бұрын
Hi, I reversed my fridge’s door yesterday and followed exactly every steps from this vdo. Apparently after reversing, the upper door isn’t aligned properly. It seems to tilt more to the upper left corner which I assume it affects the suction of the door when it’s close as the door suction doesn’t feel as strong as before reversion. Please advise, I really couldn’t figure out how to adjust the door alignment. Also, the bottom door isn’t seal properly. Do I also need to reverse the seal of the bottom door so it close properly? Thank you very much.
@LGSAE
@LGSAE 3 жыл бұрын
Thanks for your feedback. It is advised to reverse the seal of both the freezer AND the fridge door. If this does not solve the problems with the suction please contact your local LG support channels.
@pariyaae
@pariyaae 3 жыл бұрын
@@LGSAE Thank you for your reply. I will try reverse the seals first and see if it’s better.
@danb1805
@danb1805 Жыл бұрын
What is the wire harness in the 7 second mark? I don’t see it again in the video?
@LGSAE
@LGSAE Жыл бұрын
Very well noted Dan. It is marked in the notes, but indeed not specified in the video itself. This is an extension cable for models with an integrated display (not shown in this video)
@mladenfrank2613
@mladenfrank2613 4 жыл бұрын
Very helpfull, THX. Do I need to revers seals on both doors (I have GBB61SWHZN)?!
@LGSAE
@LGSAE 4 жыл бұрын
Best to do that indeed, to make sure both doors close properly
@mladenfrank2613
@mladenfrank2613 4 жыл бұрын
@@LGSAE Can you make or suggest a video covering that issue for GBB61... or similar?! THX in advance :-)
@LGSAE
@LGSAE 3 жыл бұрын
@@mladenfrank2613 Check the other reversing doors video, 12min15sec and onwards
@searchingrecords
@searchingrecords 3 жыл бұрын
@@LGSAE reserve the seals? what other video?
@LGSAE
@LGSAE 3 жыл бұрын
@@searchingrecords kzbin.info/www/bejne/q2m4fK2Zm7JootU
@111234567ful
@111234567ful Жыл бұрын
The video is very explanatory. I would like to ask a question. After changing the way the door opens, the refrigerator door does not come face to face with the freezer door, it protrudes 5mm from the side of the opening and from the side of the hinges. This is ok. it is acceptable. Model GBB 72MCDMN.
@LGSAE
@LGSAE Жыл бұрын
thank you for your positive feedback, that's why we make such videos. Not sure how it exactly appears now in your situation. Did you rotate the door rubber as well?
@111234567ful
@111234567ful Жыл бұрын
@@LGSAE Thank you for your respond! Yes, we did. Actually the LG technician did it and he insists that the difference is normal for a LG Refrigerator. I do not think that this is true for your products though.
@jacksonbollock
@jacksonbollock 3 жыл бұрын
What size ratchet part is being used in this video? It'd be really helpful to have a written list provided here as the manual has absolutely no information in it.
@user-by8wb5gc3p
@user-by8wb5gc3p 3 жыл бұрын
10mm and 6mm. You likely need to order a mini ratchet set if you don't have one. Also, to pry the top freezer mount from the door I used a wood chisel with a flat side and a bevelled side - worked MUCH more easily than the screwdriver example given here and I think if done carefully will cause less plastic damage too.
@jacksonbollock
@jacksonbollock 3 жыл бұрын
@@user-by8wb5gc3p thanks. in the end we got someone LG recommended to reverse it for us (didn't like the disclaimer that you void your guarantee if you do it yourself). Fortunately the cost was covered by John Lewis!
@jacksonbollock
@jacksonbollock 3 жыл бұрын
Which separate video explains the additional step for fridges with an integrated display? Why not include a link to this in the above description?
@LGSAE
@LGSAE 3 жыл бұрын
Thank you for your comment. Unfortunately, this video is meant for authorized SVC staff; the required cable extension is not an orderable part for consumers.
@miodekk113
@miodekk113 2 жыл бұрын
Please help me, door display on my fridge/freezer LG GBB60NSFZB in not displayed any parameters, it happened overnight. Is there any reset buttons combination?
@LGSAE
@LGSAE 2 жыл бұрын
Just unplug the power and wait 60 seconds, then plug it back in. Otherwise, the display connection might be interrupted. Check with your local support desk in that case.
@arturstarzec4572
@arturstarzec4572 11 ай бұрын
does the kit include the lower handle to change the direction of the door ?
@LGSAE
@LGSAE 11 ай бұрын
everything you need to reverse direction should be included. Mat I ask which model number you have?
@ChristianSmileCh
@ChristianSmileCh 3 ай бұрын
Video molto utile, ho appena invertito la porta. Se il costo fosse modesto cioè inferiore o uguale a 50 euro lo avrei fatto fare ad un centro assistenza, ma visto che è quasi il doppio, pari al risparmio che ho avuto nell'acquisto, l'ho fatto io. Un cash back per intervento di inversione porte sarebbe una bella idea.
@ray4669
@ray4669 Жыл бұрын
Im about to try this tomorrow - do i need to go out and buy a new hinge piece and wire piece as shown at 0:07? Or are those parts I will take out of my fridge and re-use? Cheers!
@LGSAE
@LGSAE Жыл бұрын
See reply below. Answer is no.
@ray4669
@ray4669 Жыл бұрын
@@LGSAE all good! My plans were delayed until today so it worked out well, thanks so much for being responsive it really goes to show purchasing better brands like LG is well worth it! 😀
@MarkyDeeMan
@MarkyDeeMan Жыл бұрын
Hi there, as with a few other people, I'm having problems with the fridge door seemingly being higher than it should be - I've tightened and readjusted everything and still can't get it down, which means when I put the plastic cover on the top hinge, it won't go on properly. I also have a seal that's compressed too much, and it doesn't seal the fridge door?
@LGSAE
@LGSAE Жыл бұрын
Thanks for sharing. depending on your model it might be the middle hinge, is it level (before putting on the door)? As for the seal, please take it off completely, rotate it 180 degrees and put it back on, then the sealing will be as it was. At the hinge side there is always a bit more compression, so when you reverse the door it will automatically be a bit more compressed that side, so rotate it with the door opening should solve this.
@christianmuelenz2261
@christianmuelenz2261 Жыл бұрын
@@LGSAE hej LG, having the very same issue. After switching the doors, the main door is 'too high' (2mm) so that I can indeed mount the door but the plastic cover does not fit and you can see when you're in front of the freezer that the door is 'hanging' to the right side a little bit.
@Marsd30
@Marsd30 2 жыл бұрын
Hi, Thanks for the video. What is the part number for the reverse door hinge for the bottom??
@LGSAE
@LGSAE 2 жыл бұрын
Please consult your local LG support office, as part numbers may vary depending on the exact model.
@Marsd30
@Marsd30 2 жыл бұрын
Thanks for that. I figured it out myself.
@Epic_SS
@Epic_SS Жыл бұрын
@@Marsd30 Hi - How did you find the part number - LG Australia is no help at all
@Marsd30
@Marsd30 Жыл бұрын
@@Epic_SS Turns out I didn't need a part. Everything was included in the original door hardware
@parodix13
@parodix13 3 жыл бұрын
Is this video applied to the Modell GBB92MCACP?
@LGSAE
@LGSAE 3 жыл бұрын
Yes it does.
@quercophilia
@quercophilia 3 жыл бұрын
After completing all steps and placing the upper door on the hinge pin, and attaching the upper hinge, the door is slightly misaligned as it now is shifted a little left leaving 1/4" of the fridge body exposed on the right. Is there any way to adjust the alignment of the door?
@LGSAE
@LGSAE 3 жыл бұрын
normally that should not happen. ensure the center hinge is not off and the top hinge well bolted.
@kstatman
@kstatman 2 жыл бұрын
I am having the same problem
@koviniseziukas7668
@koviniseziukas7668 Жыл бұрын
Hello. If i want to change only freezer doors can i just release bottom one of freezer doors hinge change doors and tight it back?
@LGSAE
@LGSAE Жыл бұрын
Dear Customer, You cannot do 1 door only on an LG bottom freezer. The hinge in the middle is one assembly that hold the top of the freezer door and the bottom of the fridge door.
@koviniseziukas7668
@koviniseziukas7668 Жыл бұрын
@@LGSAE hello. Its possible with right tools. Ive done that :D ofcourse its not the right way..
@picoveleta
@picoveleta 3 жыл бұрын
Does this instruction apply for model GBB62PZFFN?
@LGSAE
@LGSAE 3 жыл бұрын
yes it does
@AykhanAbbaszade
@AykhanAbbaszade 2 жыл бұрын
Hello, I have a problem with the plastic part from 10:32 it doesn't fit properly as the door itself is a bit higher than normal. I would highly appreciate it, if you share your experience with solving this issue.
@LGSAE
@LGSAE 2 жыл бұрын
Apologies for the late reply, I do not know why your door is higher, could it be a leveling issue? Or please check the fixing pin of the fridge door; is this mounted correctly? Otherwise contact your local helpdesk and check what could cause this.
@MarkyDeeMan
@MarkyDeeMan Жыл бұрын
Hello, did you ever find a fix for this?
@Helloworldwrjfjrjrj
@Helloworldwrjfjrjrj 3 жыл бұрын
Hi. Just purchased the #LG454L Bottom Mount Refrigerator GB-455WL. What parts do i need to swap door around ?
@LGSAE
@LGSAE 3 жыл бұрын
they are shown in the beginning of video
@Helloworldwrjfjrjrj
@Helloworldwrjfjrjrj 3 жыл бұрын
@@LGSAE hi. By the way is there a wine rack for this fridge
@LGSAE
@LGSAE 3 жыл бұрын
@@Helloworldwrjfjrjrj For that you need to contact Customer Service, it is avaialbe for some models, it is a holder to be placed on a shelf for 2 bottles
@StefTechSurfer
@StefTechSurfer 3 жыл бұрын
Which model is that?
@clivethomas2039
@clivethomas2039 Ай бұрын
I've just got a LG-GBM22HSADH fridge freezer. The door reversal is startightforward until you get to the bottom hinge. A) it's not clear that the hinge is reversible B) there are no pre drilled bold holes on the underside as there are on the side where the door currently sits. The vendor - Hughes, who have been useless, advised contacting you. Please can you help? Thanks.
@LGSAE
@LGSAE Ай бұрын
First, apologies for the late reply, we monitor these comments but not on daily basis. You are absolutely right, door reversal on the GBM models is indeed a bit different from the model presented in the video. Please take into consideration that you only require the supplied accesories. Since there is no bottom hinge in the package, this should give an indication that the current one can be reversed (unlike the 1 shown in this video). Actually the holes ARE pre-drilled, but it may seem they are not as there is a small bit of PUR in there. Just reverse the bottom bracket and the holes that it covers, you can turn in the leg at that point (it may require you to put some force when turning it in.) Let us know how it worked out please by replying to this post.
@brashid1207
@brashid1207 Жыл бұрын
LG have removed the screws and covered them from the top panel of the top door so I don't know how to take off that first panel now, can anyone help?
@LGSAE
@LGSAE 11 ай бұрын
Dear Brashid, is the panel different from the one in our video?
@bennywong9238
@bennywong9238 3 жыл бұрын
does this apply to GB-455PL?
@LGSAE
@LGSAE 3 жыл бұрын
There are some differences and the user manual refers to qualified personnel to do this on your model, or warranty may be voided. I suggest you contact your local LG Customer support channels.
@danielelamberti6020
@danielelamberti6020 3 жыл бұрын
Ma gli accessori per permettere l’inversione quindi la cerniera e quant’altro, è fornito con il frigorifero o è materiale in dotazione ai soli tecnici LG? Cioè lo posso fare a casa da solo?
@LGSAE
@LGSAE 3 жыл бұрын
Could you please rewrite in English, so we can support you, and the question also helps others.
@longdo4942
@longdo4942 3 ай бұрын
Can anyone please tell me where to find that "supplied hinge"? 😢
@LGSAE
@LGSAE 3 ай бұрын
It comes in the package when buying the unit. You may want to contact your local LG helpdesk. They may be able to help you.
@111234567ful
@111234567ful Жыл бұрын
After changing the door opening in a Model GBB 72MCDMN refrigerator, the distance of the door from the body of the refrigerator on the upper side is 10 mm, while on the lower side it is 14 mm, this is within the permissible limits. If not, what could be wrong? Thank you
@LGSAE
@LGSAE Жыл бұрын
I'm not sure which distance you've measured. Does the door seal close the door well? We always advise to reverse the door seal 180 degrees after changing door direction, especially when you have been using it for a while.
@111234567ful
@111234567ful Жыл бұрын
@@LGSAE The distance I measured is the distance between the door and the frame of the refrigerator at the point where the rubber goes around. It seems that the rubber presses with different pressure. Door seal reversed 180 degrees and the door almost did not press on the bottom side. It was much worse.
@oliverlit
@oliverlit 4 ай бұрын
Yesterday, I bought LG in Spain ... Model: GBB72NSUCN1 and would like to switch the doors but my LG Official Service in Spain told me that I may lose the warranty of my doors/refrigerator.Their Professional costs 100 euros to do this job!Wondering what to do now as it's expensive :-)
@LGSAE
@LGSAE 4 ай бұрын
It is indeed a paid service if you request it to be done be a professional. If you take the steps as mentioned in the video it should work. One of the most important steps is to guide the wiring correctly and make sure it does not get stuck, for example at the hinge side. Good luck!
@vojvra
@vojvra 5 ай бұрын
All of the time invested in the comments by LG could have been used to actually include this process in the manual.
@sebastian3649
@sebastian3649 2 ай бұрын
The plastic cover at 10:45 does not fit perfectly with the cable inside when i try to turn the door and creats some noise.
@LGSAE
@LGSAE 2 ай бұрын
Then check it carefully please. Does it ouch anything when turning? Are the wires guided properly? Are there washers aroung that area that come in contact with the cover?
@bradmaas6875
@bradmaas6875 3 жыл бұрын
Does this include Mod#LBNC15231V?
@LGSAE
@LGSAE 3 жыл бұрын
Dear Brad, that looks like a Wide Refrigerator, and construction wise they are the same if we look at reversing the doors. Do ensure to check if you have the correct parts for the left side.
@mirtnukus
@mirtnukus 3 жыл бұрын
The plastic part 10:32 is impossible to get on. When i first get it on, the door pushes the plastic upwards as i close and open the door. Makes a weird sound. What should i do? You dont really see how you do it in the video.
@LGSAE
@LGSAE 3 жыл бұрын
Dear, thank you for your comment. Please make sure the harness isn't too long, as it could bend (which could cause the sound you refer to) and guiding the harness behind the protrusions inside the cap. When putting the cap up, you should hear a click. Good luck!
@mirtnukus
@mirtnukus 3 жыл бұрын
@@LGSAE Thank you so much for getting back to me. I cant seem to get rid of the issue. Is it possible to send you a picture showing the problem?
@AykhanAbbaszade
@AykhanAbbaszade 2 жыл бұрын
I am also having same problem, it does not fit at all, tried couple time to do everything from beginning, didnt worked. Is there any solution to this? Thank you for your help
@kevg629
@kevg629 9 ай бұрын
Nice video, but a better one would have stated the socket and Allen key sizes. Cheers
@LGSAE
@LGSAE 9 ай бұрын
Great point, however as not all these models are exactly similar is terme of sizes it may be confusing for users.
@walidben7028
@walidben7028 3 ай бұрын
Bonjour j'ai LG GBB61DSJZN Le cable (a la 0:08 minute de la vidéo) c'est pour quoi faire ? C'est quelle référence ? Est ce obligé pour mon modèle ? Merci
@LGSAE
@LGSAE 3 ай бұрын
No, you don't need this cable. This cable is only required when you have a display that is inserted in the door at the top side of the door, we call this is metal touch display, since you do not see the display directly, only the leds. Hope this helps.
@walidben7028
@walidben7028 3 ай бұрын
Many thanks Lg
@goncalomateus1589
@goncalomateus1589 4 жыл бұрын
I just bought gbb72pzefnans im struggling hard to make this possible, don't wanna break anything and be called responsible for.. It's a shame there is no info st all sbout this in the manual. This fridge has obvious screws on the top.. The same does not hapoen with gbb72pzefn model
@susannefrank8029
@susannefrank8029 8 ай бұрын
Ein sehr gutes Video! Leider waren in meinem Kühlschrank billigste Schrauben verarbeitet, von denen eine sich zwar drehte, aber nicht raus kam - also überdreht war. Sobald man aber den Türanschlag anfasst, erlischt die Gewährleistung dafür. Der unfreundliche Mitarbeiter von LG wollte diese Arbeit für 200 Euro erledigen, was ich abgelehnt habe. Wir haben die Schraube mithilfe eines Fachmanns lösen können und so ist nochmal alles gutgangen. Es ist also nicht unbedingt empfehlenswert, den Türanschlag selbst zu wechseln. Sehr ärgerlich.
@LGSAE
@LGSAE 8 ай бұрын
Thank you very much and glad it's solved in your case! Yes it's known that warranty may be void when doing it yourself. Too bad you did not have a pleasant experience with the LG contact center though. We will pass on your feedback to them.
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