Life as an HR Coordinator | What I wish I knew then!

🥂 If you liked this video - check out my recent three-part series that covers all things employment relations! 🙏🏼
In this video I discuss my own experience as an HR Coordinator (from what I can remember from 5 years ago!) and 5 things I learned during my first years in HR.
These videos are purely my own experience - I don't intend to rewrite HR or do anything dramatic. My only hope is that I close the knowledge gap between university studies and the real world!
My name is Anne Flores - I lead a global HR function across three countries. l I've worked across a variety of industries, working in operational roles through to strategy and management as a consultant.

[@hrtalkswithlish]

This is such an informative video! Great tips, thank you so much. Still 10 months into my HR career so can't wait to grow in the field and I agree with the attention to detail aspect, it's so important. I get you aswell with the posting, I find it hard too to keep up as consistently as I like but it's definitely okay to go at your own pace, I'm starting to realise that :)

[@annefloreskepu]

Glad it was helpful!

[@payal220]

Really helpful information Anne!!!looking forward for another informative videos 👍

[@annefloreskepu]

So glad!

[@iamsocooYEH]

Great video Anne! I spent around 2 years in HR Coordinator/Administrator roles and I was fortunate to be able to gain exposure to a lot of the HR functions - just started in my first advisor role now and its good to be in a more strategic/advisory role in the department. I definitely think those years as a coordinator/administrator are essential to step into an advisor role! Good luck with your new journey! :)

[@annefloreskepu]

That’s great! It’s really such an important first step. If I went straight into an advisory role out of university I’d struggle. Thanks for the well wishes, it’ll be lots of fun.

[@alsadiglazim850]

hi dear david , how are you i just found ur comment as i have interveiw oh hr coordinator with IAS sudan the day after tomorrow , so really i am looking for your support and advics . thanks alsadig lazim- alight international - hr officer - sudan

[@tracyrayan2058]

Loved this, good luck with the new project.

[@annefloreskepu]

Thanks, Tracy! 😊

[@theresajim7749]

All great tips! Thank you for sharing your experience :)

[@annefloreskepu]

You're so welcome!

[@kimroses2688]

Love this Anne!!! Thank you for your insight. Good luck on your new adventure!! :)

[@annefloreskepu]

Thank you! Looking forward to sharing my learnings

[@simk5626]

Hello Anne! Thank you for this video, very informative for me. I decided to resign from a position I had in Sales in Hospitality to find another department where to go, and I think that HR could be the one where to go. I know I love practicing languages, and I always have a deep interest in knowing how to make widespread a company's values among the employees, to combine strategy and people management. I am currently in the middle of all reflection to be sure to make the point about it. But your tips and insights about those tasks are really inspirational to get the big picture about that department. :)

[@annefloreskepu]

I’m so glad! Good luck with everything

[@shyamphulase9721]

Rhana Good explanation about HR Co ordinater

[@Mzheartlesscolibri]

Thank you for sharing this video with us!

[@annefloreskepu]

No problem at all!

[@mariar7914]

Great video! Its awesome that you open up about personal things in your life You'll help a lot of people. God Bless and Thanks!

[@annefloreskepu]

That’s so lovely, thanks Gabriella! Glad you enjoyed.

[@annefloreskepu]

Hi there, I’ve posted a new video on my learnings throughout 2023 as a senior HR manager. You might find this useful! Check out my channel for the upload. Have a fab holiday season 🎄

[@indchild2002]

you were very articulate in this video. thank you a lot. I have an interview as a HR Rep and I pray to nail it.

[@annefloreskepu]

That’s so exciting, Joan! I really hope you get the job. Good luck!

[@annefloreskepu]

Hi there, I’ve posted a new video on my learnings throughout 2023 as a senior HR manager. You might find this useful! Check out my channel for the upload. Have a fab holiday season 🎄

[@julietttka4615]

Thank you! The video is very informative. I think I'm prepared for an HR role interview now 😊

[@annefloreskepu]

That’s great! Should I do a video specifically on preparing for job interviews?

[@prabirmohanty6025]

Yes please

[@jkdoorbinnia]

I'm considering a career change from Accounting to HR and this video was SUPER informative and helpful. I'm a real people person/team player, I like to organise events, I have strong empathy and excellent at communication. I really want to get a post grad diploma (and hopefully masters) in this field so that I have some official certification to practice HR at any major company. Thank you for posting this and wish me luck on this journey!

[@annefloreskepu]

This is so exciting for me to read. I take pleasure knowing that I’ve been able to support you through sharing some honest experiences. If you need any support at all with your resume; reach out on LinkedIn (Anne Flores, CPHR) for my resume and interview coaching services. Most importantly, good luck!!

[@jkdoorbinnia]

@@annefloreskepu Thank you so much! I've sent you a connection request already :)

[@mawishi]

Thank you so much for this information!

[@annefloreskepu]

No problem Mary Jay!

[@annefloreskepu]

Hi there, I’ve posted a new video on my learnings throughout 2023 as a senior HR manager. You might find this useful! Check out my channel for the upload. Have a fab holiday season 🎄

[@nlwycliffe2350]

Thanks for this, I was put into an admin recruitment compliance role in a hospital from originally an immigration assistance role, without any prior experience. I was coming here to align what I know to what a hr role entails... Thankfully my thought process has been reassured by what you've said on this video.. thank you (: I've reapplied to another government business for the hr coordinator role... I feel I'm ready now.

[@annefloreskepu]

So glad you found it helpful! How’d you go with the role you applied for? Good luck with your career in HR

[@nlwycliffe2350]

@@annefloreskepu I got offered the job however I turned it down because of the range.

[@annefloreskepu]

Hi there, I’ve posted a new video on my learnings throughout 2023 as a senior HR manager. You might find this useful! Check out my channel for the upload. Have a fab holiday season 🎄

[@CAELEY87]

I’m really enjoying these videos (hoping to make a career change at 35, so very useful info), but I do find the background music detracts from your wonderful content!

[@annefloreskepu]

Thanks for the feedback :) It is a little too loud!

[@annefloreskepu]

Hi there, I’ve posted a new video on my learnings throughout 2023 as a senior HR manager. You might find this useful! Check out my channel for the upload. Have a fab holiday season 🎄

[@bunnyind5171]

I just watched X3 times because of your pretty voice. Best of luck for your new journey in KZbin

[@annefloreskepu]

Thanks! Hope you took something useful from it 🙂

[@achernev]

Really great video thanks 🙏

[@annefloreskepu]

You’re welcome!

[@samanthaortegae]

Very informative thank you so much!!!

[@annefloreskepu]

You’re most welcome!

[@pradeepbhatnagar4848]

Good explanation.Nice Lecture.

[@annefloreskepu]

Thank you, I appreciate you stopping by to watch 😊 Please remember to subscribe.

[@luisatuitoga421]

such an informative video. love your video

[@annefloreskepu]

So glad you found it helpful! Thanks Luisa

[@annefloreskepu]

Hi there, I’ve posted a new video on my learnings throughout 2023 as a senior HR manager. You might find this useful! Check out my channel for the upload. Have a fab holiday season 🎄

[@thecarvalhosfamily]

HI Anne, I am loving your videos. Wanted to see if you can post a video to transition from a recruitment role to a HR role?

[@annefloreskepu]

Great idea! Stay tuned.

[@annefloreskepu]

Hi there, I’ve posted a new video on my learnings throughout 2023 as a senior HR manager. You might find this useful! Check out my channel for the upload. Have a fab holiday season 🎄

[@enikahmiller7761]

Hi Anne! Thank you so much for this video, I just started a new job as an HR Coordinator and watching this is helping me to develop goals. I am also interested in Learning and Development and offering it to employees. My company doesn’t really train people, and I want to change that. Do you have a video on how you went about implementing L&D as an HR Coordinator?

[@annefloreskepu]

Hi Enrika - there’s actually a video on my channel on L&D you can view :)

[@annefloreskepu]

Hi there, I’ve posted a new video on my learnings throughout 2023 as a senior HR manager. You might find this useful! Check out my channel for the upload. Have a fab holiday season 🎄

[@jaishuaaa3391]

This is so nice! Would like to know if you are using any personal apps to be organized? And how you do it?

[@annefloreskepu]

I love using Canva to organise my digital assets for recruitment and other items, as well as the Google Suite for online workingn

[@mp9660]

Hi Anne, I found your video very informative. Ive just started studying my Bachelors in HR Managment online. I was wondering how long you waited until you started looking for work in this field and if it was somewhat easy to find work being entry level. Ive had a look on seek and every job tends to want 2-3 years experience, which i have in basic admin duties but not HR.

[@annefloreskepu]

Hey Mary, with 2-3 years experience in admin, I’d recommend at least being in your penultimate (second last year of uni) before looking. A lot of businesses unfortunately won’t hire until you have the basic theories down. That being said, they may give you a shot so why not!? My advice would be to wait either way - that way you can get a feel for the content and know if it’s the career for you, and narrow down what kind of biz you want to work for. Watch this video again in 6 months and see how you feel! 😊

[@mp9660]

@@annefloreskepu Thanks for the reply Anne! I really appreciate it. Ill see how i go during my second year on studies and go from there! Definitly will go back to this in 6 months time :)

[@MK-dx6ln]

When you say “she let me implement an HRIS” what do you mean exactly? Thank you SO much for this video!!!!! Bless you. This is giving me confidence, I am feeling imposter syndrome right now with my coordinator role (week 2 now). What advice do you have for someone who only has 2 years of recruiting and needs to learn how to make workflows, organize and speaking to higher ups(managers)

[@annefloreskepu]

Hi there - I mean that my manager at the time gave me the freedom to run the project that was about implementing a HR system for the company. It’s natural to feel a little nervous 2 weeks in - I’m nearly 10 years in and I’m still learning every day :) My advice would be to talk to your stakeholders and get really clear on your priorities. If you’re providing good service to your client groups, it’s easier to win trust from senior managers and your workload will become clear on what you need to focus on. It’s all about engaging with your stakeholders, learning their needs and supporting them so they can lead their people.

[@seisopheapanya7528]

Thanks a lot,

[@annefloreskepu]

No problem at all :)

[@mtongatizenge1384]

Thanks so much ❤❤

[@annefloreskepu]

You are so welcome

[@annefloreskepu]

Hi there, I’ve posted a new video on my learnings throughout 2023 as a senior HR manager. You might find this useful! Check out my channel for the upload. Have a fab holiday season 🎄

[@mayanksinghgehlot]

Thanks🙏

[@annefloreskepu]

No problem at all 😊

[@engyn632]

Thank you for much for this video! I'm starting a new career as an HR Specialist. I'd like to as you if you can recommend online courses to take to advance myself in this field? Thank you again for being informative and honest. Wish you the best 🥰🥰

[@annefloreskepu]

So glad it was helpful. Depending on which country you’re in, there should be a professional HR association - Eg SHRM or AHRI. They usually have short courses available online. Otherwise I recommend LinkedIn learning courses and Coursera. Lots of great info there

[@malakradwan5597]

Like it thank you ❤

[@annefloreskepu]

You’re welcome 😄

[@rebeccaball4013]

Hi! I am a student taking HR classes. We have been asked to complete an HR consultation on a fake company. I have no idea how to start. Anyone have a good template for an HR consultation?

[@annefloreskepu]

Hi Rebecca - have you studied the employee lifecycle at school yet? I recommend asking questions around the lifecycle, culture, risks and industry. At the end of the day this fake company has come to you because they need support, so a consultation session would be about understanding what you can possibly do for them. For example (for a cafe): - How many employees do you have? - On what basis are they engaged - permanent, casual? - What’s your company’s major concern? - Are there any open labour law cases? - Tell me about your culture? - Here’s the common trends I see in your industry when it comes to employment… Hope that makes sense!

[@PakistaniKiwi]

Hi there, I've recently started my bachelor in Business (HRM), may I know what dobs I can do while studying to have experience by the time I'm done with studies? Thanks

[@PakistaniKiwi]

I'm based in NZ, also i've changed my career. I was a science teacher first. Thanks

[@annefloreskepu]

Hello! Great to hear you come from a different background, I think it’s always nice to bring varied perspectives to HR. I recommend any HR admin or office admin related jobs will help you with the fundamentals. Worn your existing teaching background you’re likely to have a better chance at getting your foot in the door. Good luck!

[@familyyoutube767]

What do you mean by "develop your stakeholder management skills"? Just to communicate effectively? Do you mean like when facilitating a presentation, or just to communicate effectively in general? I think I need more elaboration on what that quote means, if you have the time to respond. Thank you for your tips! I start my very first job in HR as an HR Coordinator in 3 days!

[@annefloreskepu]

Communicating effectively when answering to multiple people, and your ability to influence their decisions, thinking and judgement. This all comes down to your ability to manage multiple priorities and communicate with impact.

[@annefloreskepu]

Good luck on your first job!

[@_Soloomon]

Nice video

[@annefloreskepu]

Thanks very much!

[@bangtansonyeondan9765]

Hiii I just want to ask. Can a psychology graduate be an HR manager? Hope you’d reply. Thanks! :) 🙏🏻

[@annefloreskepu]

Many people with psychology degrees work in the HR field 😊 But before you can hold the position of HR Manager, you need junior HR experience for usually 5-7 years beforehand

[@bangtansonyeondan9765]

@@annefloreskepu omg thankyou so much for responding 🤍🤍🤍 God bless

[@batondafea3733]

Very usefull

[@annefloreskepu]

That’s great - I’m glad you enjoyed Batonda!

[@annefloreskepu]

Hi there, I’ve posted a new video on my learnings throughout 2023 as a senior HR manager. You might find this useful! Check out my channel for the upload. Have a fab holiday season 🎄

[@hanr2671]

Hi There! Can you please tell what companies seek for while hiring into HR apart from the formal degree

[@annefloreskepu]

Hi Han, most companies will required at least an 6 month Certificate IV in HR. I strongly recommend you study! If that’s not an option, you may have to get your foot in the door in another position and work your way up. It really depends on the company. Generally, smaller businesses without an existing HR function will give you more room to explore

[@hanr2671]

@@annefloreskepu Thanks for replying back😊 I've 2 years of experience in IT field as a developer now. I'm planning to pursue Hrm masters soon.

[@westdel1]

I have a Bachelors in Psychology and am looking to get a role as an HR assistant any advice?

[@annefloreskepu]

I recommend tailoring your cover letter and resumes to showcase your transferable skills that you learned in psychology, that are applicable to HR. Eg understanding human behaviour, motivation and working through conflict :) For an entry level role, I’d primarily focus on that, plus any examples you might have of group work or social sport that you participated in during uni to show your teamwork skills.

[@westdel1]

Thank you for the advice! Just signed my offer letter for HRA at Amazon, and will be starting this coming Wednesday. 🙏

[@anh7807]

Apply! They like anything with recruiting, managment/organizational skills. I have a BA in public admin and work as a hr assistant. It's great for learning all the ins and outs of how to recruit, hire, terminate and work with employees to improve the workplace. I was a manager before this job and they were impressed with that role.

[@onetimething6919]

I like doing administrative tasks and helping people and initially thought about HR. However after watching other videos, it seems like HR is more business oriented than anything else. I saw words like 'human capital' and how to manage people. They are in charge of firing people and monitoring performance. And HR is hired to benefit the company, not employees. I don't think this would be a good field for someone who wants to help people

[@annefloreskepu]

Hi! Thanks for stopping by. A couple of things, the first is that HR is not in charge of firing. HR is responsible for mitigating risk to the business and ensuring that terminations are fair and reasonable. They can only do this by providing employees and managers with every opportunity to reconcile and lift performance before a termination is necessary. I challenge you to shift your perspective also on managing people and benefiting the business. Think about your family unit with grandma as HR and mum/dad as management. If your grandmother didn’t help your parents give you guidance, help you learn new skills, and gently discipline you as a child, she would be setting you up to fail as a responsible adult (or productive employee). If you let people go unfulfilled when it comes to their potential, or let them behave poorly, treat others unwell or perform badly, you are not serving them - you’re allowing them to be second rate versions of themselves, and you’re letting down the team around them. All that being said - depends on the kind of company you work for. If your CEO sees people as capital, then that will likely flow through the business. You might want to stay in admin - and that’s great for being of service :)

[@user-iq5tm8zy6s]

Teacher more practical your work is great

[@annefloreskepu]

Thanks so much :)

[@AneleciaMtshali]

Plz assist me in role players inresource financila and information as well as technology

[@annefloreskepu]

I’m sorry I don’t think I can help with this one!

[@otabekakramov3267]

How can i contact you?

[@annefloreskepu]

I’m available on Instagram, LinkedIn and KZbin

[@srobeck77]

Omg I can’t stand the way that Aussies mispronounce the letter H. Then I go and find this job video on “H”R….besides that, I liked this video.

[@annefloreskepu]

I’m… not British? But thanks 😂

[@srobeck77]

@@annefloreskepu me neither, thank you as well

[@ebenzershroff5354]

Stop laughing when ur giving a presentation.. But otherwise it was helpful

[@annefloreskepu]

It’s not a presentation - it’s my life experience. If I found something funny than I’m probably gonna laugh. The H in HR stands for “Human”

[@ew0211]

why is it you have to refer notes on your laptop when you are talking about your job!! You should know you job duties by hard!!

[@annefloreskepu]

Thanks for your feedback, Eve. My videos are quite long and cover depth in content - notes are important to help keep the conversation on track. Well done if you don’t have this problem.

[@jay_deavyon]

It’s better to have everything written down and formatted neatly rather than spew out everything as it comes to you it comes out disorganized

[@annefloreskepu]

I agree Jetoye!

[@anh7807]

It's called organization. Being in hr you really learn to write everything down and how to keep a list to stay on track.

[@LadyBoBannon]

You should know how to properly capitalize your sentences and use correct punctuation before you criticize someone else on their communication. Lol. Foh.