Lightburn interview : Getting the best from Lightburn Support

[@LaserLivestream]

Everyone runs into trouble when you are learning a new piece of software,m or working on a new type of project. In this video, we speak with Jason from Lightburn all about the tech support channels at Lightburn, how you can get in touch, and whats the best information to provide them so that Lightburn can get back to you with a solution quickly. Thank you to everyone who has supported the channel in 2021. New things are ahead for the channel and the live streams. We are not just building tutorial videos, we are building a laser community. Join us at facebook.com/groups/laserlivestream/ Enjoy the holiday season!

[@menarco6363]

I like the Starwars reference for speed :)

[@LaserLivestream]

Nothing like getting in a cool nerd reference when talking about lasers! 🚀

[@jccbsl1]

"..the problem with Facebook answers is that they are typically wrong..." SPOT ON! Same can be said for many KZbin videos.

[@LaserLivestream]

I see it all the time. I hope your not refering to any of the videos on this channel. We work very hard to show and explain what we would like people to learn in our tutorials :)

[@ruftime]

Love Lightburn, especially the tab feature. I cut foam board and balsa R/C models everyday, and it takes just minutes easy to add and optimize tabs, even on older files😎

[@LaserLivestream]

Isn't the tap feature cool? Changed parts sliding around when I used my air asssit! I would love to see some of your foamboard projects, so if you can join our Facebook group, send me some pictures of your latest project! :)

[@Darkdc]

Awesome to know!

[@LaserLivestream]

Glad it was helpful! Toads need to make sure they can orerate thier equipment :)

[@mrsdizi1234]

why when trying to access lightburn support the website doesn't connect.

[@LaserLivestream]

@@mrsdizi1234 just checked and I was able to connect without an issue. Try sending them an email: support(at)lightburnsoftware.com Hope that helps 👍

[@FallenAngel-he5ko]

GILSTARRRRR

[@UtahCharlie]

Both of your videos are great (Gil and LIghtburn). Always checking to view your latest videos on KZbin. I always use the preview in Lightburn to check the engraving path. Have a omtech 60w Co2 engraver.

[@LaserLivestream]

Glad you like them Charlie! What do you make with your laser? I love seeing people's projects, so if you can join our Facebook group, send me some pictures of your latest project! :)

[@stuartmcmillan284]

Thanks Gil & Jason, very informative video . Great tips on what is needed when logging a support ticket

[@LaserLivestream]

Our pleasure! Glad it was helpful. Nothing like getting a fast response when you are trying to work out an issue!