LISA ELDRIDGE HOLIDAY 2022 | ALL eyeshadow palettes & VELVET lips

[@shannymac484]

Count me in as one of those people that will watch all of your Lisa Eldridge videos 🙋🏼‍♀️ I’d be interested to see your thoughts on curating custom palettes from the collection, too. Lisa has posted a few IG stories where people have shuffled a few shades around (adding a shade or two from Vega to Sorcery, for example). EDIT: if nothing else, I’m sure a video comparing the new lipsticks to her existing collection would be helpful for a lot of people.

[@KateFace21]

Ah thanks Shannon 🤗 Great idea, I’m looking forward to playing with some customization once I have all my pans labeled 😂 And, noted! Thank you 🥰 🥰 🥰 🥰

[@shannymac484]

@@KateFace21 yeah I’m a little surprised they aren’t labeled. I saw someone post a comment from LE’s Instagram saying they’d be making the empty palettes available at some point, which I know a lot of people wanted. Will be curious to see the pricing as the individual shades are more expensive compared to the curated palettes. Love the look you did in this video!

[@RachelDee]

YES I second this idea. The only pre made palette I could see myself buying is the Vega. I'd be giddy to see combinations I could wait to make.

[@KateFace21]

@@shannymac484 I’m glad to hear that they are planning on empty palettes, I think they’ll be very popular. Like you, I’ll be curious about the pricing!

[@arianalunsford836]

I would love to see your full videos on each . I truly think you do an amazing job.

[@KateFace21]

Thank you so much, Ariana! 🥰 🥰

[@DeborahCarlston]

Agreed!

[@MissBeeeBeee]

@@DeborahCarlston I agree as well!! 🥰🤗

[@lyra2282]

Kate, I appreciate how candid you were in this video. All the things you shared are very important and do make a difference, especially to you as a creator. I will say, this is where you can trust yourself, and how good you are at this, and the value you bring in these videos. There may be many reviews out there, but yours are some of the absolute best. I think this launch will still be relevant for weeks to come, and there will be people who always wait to watch a bunch of reviews before they make a purchase. Your comparisons especially are hugely helpful. You may not see the big influx of initial views that you would have otherwise, but I do believe you'll see a steady stream over the coming weeks and months of people seeking out comprehensive reviews of the collection, with comparison swatches, filmed in the daylight (there are very, very few of these out there). That said, I know what a huge investment it is to buy all these items - of money, labor and time - and I really hope this one pays off. I do have a good feeling about it though. Your content is good and special enough to weather this setback.

[@KateFace21]

That is so kind of you, Valeria, thank you. I really appreciate you sharing your thoughts! 🥰 🥰

[@chlomo2618]

I completely agree with all of this, well said! I was planning to say the same but you did it first, and better.

[@melliedavis2193]

Agree completely with this. Always come to Kate’s channel for the thorough comparisons, swatches, etc.

[@Beelzebabe666]

100% agree 👍

[@TangoMasterclassCom]

I agree, it is very good that you have the full collection, you are the only one, and your reviews are the best by far!

[@laurawing2800]

Yes please full comparison vid with existing lipsticks. I have a quite a few lipsticks now and don’t want to double up with them. Thanks for your in depth review!xx

[@jslilimauve]

Yes. Separate videos for each palette please. Also would love to see you re-organize them/customize the palettes. 😍✨

[@melliedavis2193]

Placing the still photos of the velvets in a frame was extremely helpful- what a great idea! Thank you

[@Jessica-pt9tx]

Thank you for your review. I really like that you included a screenshot of yourself wearing all the lipsticks side-by-side. That was really helpful. If you are still interested in doing more Lisa Eldridge videos with comparisons and other looks I will definitely tune in!

[@KateFace21]

I’m glad it was helpful! Thank you so much 🥰 🥰

[@jacquelineversace9291]

I really enjoy and appreciate your videos. You provide such articulate and insightful reviews of products, not to mention thorough. I also appreciated your candor in this video about how the late receipt of items can impact a channel. I’ve often wondered how content creators can fund their frequent purchases of full collections. Hearing your perspective (which was delivered so respectfully, btw) answered this question and educated me on how us viewers can support talented creators such as yourself. I really hope this experience does not have a detrimental affect on your ability to deliver future content and look forward to any and all Lisa Eldridge videos you produce.

[@KateFace21]

Thank you so much, Jacqueline, for your thoughtful and kind comments! I’m glad I could answer that question!! 🥰 🥰 🥰

[@nathaliecaron7324]

Omg this sorcery lipstick is just perfect for you! I need that color on my collection 😍

[@carolynclark1242]

My order was delayed too! I thought I was the only one till I watched your video. I certainly understand your frustration, especially since you’re a content creator and invest a lot of your time, energy and money into these videos. I really appreciate you doing such comprehensive videos of the Lisa Eldridge collection, and yes I’m one of the people who will watch and benefit from them even if they come out later than other initial reviews. Yours are truly the best, they are extremely helpful and I appreciate all you do! Happy holidays my dear :)

[@KateFace21]

Ah so sorry to hear that yours was delayed as well. Thank you so much, I really appreciate that! 🥰 🥰 🥰

[@nataliar163]

So beautiful, the collection is so lovely. Thank you for sharing!💖

[@KateFace21]

🥰 🥰 🥰 🥰 🥰 🥰

[@ditas2428]

I have been looking forward to your take on these products - your looks, description and understanding of Lisa’s products are the best in KZbin!! Thank you for sharing!!

[@KateFace21]

Thank you so much! 🥰🥰

[@susankleinman]

Thank you Kate ! I can see that your favourites are my mine as well! So appreciate your content. Please do the videos on each palette it helps so much with my decision making 🙋‍♀️🇬🇧

[@KateFace21]

Thanks Susan, I am planning to do them all! 🥰 🥰

[@annealbaugh919]

Thank You Kate for another wonderful video and look forward more on this collection 💜🌻✌🏻

[@KateFace21]

Thank you Anne! 🥰 🥰

[@annealbaugh919]

I loved to see full eye looks with each pallet 💜

[@cheentzia]

the good thing about LE products is that they are permanent (once they restock) and so even a “late” review is really valuable :)

[@KateFace21]

True! Thank you so much 🥰 🥰 🥰

[@sarahpenz3739]

Your eye look is gorgeous 😍. I can't believe how dark and thick your lashes look with the mascara and liner as well.

[@KateFace21]

Thank you, Sarah! 🥰 🥰

[@Aoife565]

I'm sorry to hear about your order experience. I discovered you in 2020 with one of your Lisa Eldridge videos, I'll definitely watch any more videos you make about this launch x

[@KateFace21]

Oh wow, so early on, thank you so much1 🥰

[@melliedavis2193]

I was excited this morning when I saw your video available! This despite watching a number of Lisa Eldridge reviews already. I hope you will do the series as planned, I have been looking forward to your reviews, demos, and swatches ❤️

[@KateFace21]

I’m so happy to hear that, thank you Mellie! 🥰🥰🥰

[@Tshaw3465]

I would definitely love to see your planned series on the palettes and also the lip shade comparisons which I love most of all. Her velvets were my gateway drug to the brand. As a now fully fledged Lisa Eldridge makeup fanatic I definitely look for any analyzes of her products and that’s how I found your channel. I think you’re now my favorite YT LE guru though - along with The Lipstick Gal who seems to share your ability to convey how great these products are and how much you love them. I live in the UK and had similar issues with delivery, though obviously it was less of a crucial issue for me. But for all I understand your frustration and worry about the effects of the delay I do think there are enough enthusiasts of LE out there and enthusiasts of your demos and analyses to make your investment worth while. Plus other channels are still doing looks so you’re not that far behind! It was actually pretty exciting to find a whole new launch reaction tbh. I look forward to the series!

[@KateFace21]

Thanks so much, Tabby! Same for me, the Velvets got me hooked. 🥰 🥰 🥰

[@annealbaugh919]

I’ve been waiting for this one yeahhh 🥰🤗 I ordered myth and cinnabar with a couple singles as well I can’t wait to play with them 👍🏻

[@ginam2105]

Thank u Kate... Yes i would love a comparison with other lipstick from Lisa

[@lizkrusenstjerna2149]

Kate, you are simply the BEST at describing the subtleties and nuances of Lisa's lip colors. Before watching your video, I really didn't have much of idea of the differences between the four new red/pinks. Very eye-opening to watch you swatch and describe those. I am so appreciative of your expertise!

[@KateFace21]

I’m so happy to hear that, thank you so much, Liz! 🥰🥰

[@melissastarbuck7553]

I would love to see one of your lipstick comparisons! I’m curious how rain stacks up to other colors! Thank you!

[@carinekubelec9531]

Yeah ! The video I was waiting for 🎉 !!! Don't worry about being late, your review is the most important one and even if I've watched the other ones, I was waiting on yours only to decide on the cinnabar palette because your explainations are the most comprehensive and helpful. So yes please do the series 🥰🥰🥰

[@KateFace21]

Aw, thank you Carine! 🥰🥰🥰

[@carinekubelec9531]

@@KateFace21 ❤️

[@krystalbaker9251]

Yours was the review i was most eagerly waiting to see! Love your reviews 💜

[@KateFace21]

Thank you so much, Krystal! 🥰🥰

[@docm5314]

I love your LE videos! You do a fabulous job 👏🏻👏🏻👏🏻

[@KateFace21]

Aw thanks lovely! 🥰🥰

[@ivaja2393]

Yes please, seperate videos on each palette 🥰 this was really the star of the year release ❤️

[@louise-wilde]

I have been waiting for this review! I would also love to see the more in depth videos you had planned for this release - there may have been other reviews released already but very few can rival the comprehensive comparisons of yours (and also I look to your videos when I want to see how a shade will look on someone with a similar skin tone and hair shade/eyes to myself - surprisingly difficult to find on youtube!)

[@KateFace21]

Thank you so much, I’m really glad to hear that and happy to be a resource in that way! 🥰 🥰 🥰

[@DeborahCarlston]

I'm with you. Very few people with Fair to Light skin tones are reviewing these. Also, are you finding that whole lines seem to be shifting to deeper colors these days? There wasn't one Hourglass palette that really worked for me. Same with NARS and the Chantecaille Skin Tint. Same with the Chanel Holiday 2022 highlighters. Is that just my imagination?

[@marthaf.4285]

I have been waiting for your video more than any other content creator!!!! Your disappointment and frustration with the shipping issues are totally valid, and I'm glad you shared what your experience has been. I would still watch every single video you do on this launch! I purchased the Cinnabar pallette and I like it, but I feel most of my looks are similar because the two shimmer shades are so similar. I am really looking forward to your review and thoughts- you always have such great insight on formulas and how to use them to their fullest potential 🤩. The lipsticks ALL looked stunning on you 😍!! Can't wait for your swatch comparisons on those!

[@KateFace21]

Thank you Martha, I appreciate that! Very interesting to hear your thoughts on Cinnabar - I’m looking forward to getting to know it better and seeing how I feel about it as a whole. 🥰 🥰

[@luminouskaleidoscope73]

You have become one of my absolute favourite KZbinrs ever since I have discovered your channel. No question people will watch any video you put out and I personally think that a series of seven videos on these products would be wonderful. Long-term it will pay off, I am sure of it. As for the launch, I do think that they have struggled. Just like you, I placed an order within the first 5 mins, but it still took more than 10 days to get to me. I remember how she started with only 3 lipsticks three years ago and now it's a vast range of products and an international operation. No question she has grown very fast and it probably is a massive learning curve. This is the first time anything like this has happened and she is also great at taking feedback. The packaging for the blushes didn't work too well, so she has taken them out of her offering until they are redone to perfection. This launch was a massive step up, but I doubt that she would ever repeat what went wrong. I think that they were hopelessly overwhelmed by the response and the demand. Thank you so very much for all your work. Lisa Eldridge videos are indeed how I found your channel. I love your in depth reviews and colour comparisons, and they are incredibly helpful for deciding what to buy. Watching your videos is so incredibly relaxing. I love your set-up, vibe and your creative way of using make up 😊

[@KateFace21]

Thank you so much ❤ I really appreciate your insights! 🥰🥰🥰

[@backyardbiologists7492]

I have been eagerly anticipating your review! I'm sorry it was such a headache getting your order. I waited to order anything until seeing your swatches and thoughts about the new eyeshadows and velvets. You are the best LE reviewer by far!

[@KateFace21]

Ah! Thank you so much! 🥰🥰🥰

[@angelajackson3851]

Please do the rest of the videos! We will still watch! I have a similar complexion to you and have been waiting to purchase the Vega pallet pending your review! You are my go to reviewer of all of Lisa’s collection , as we have similar coloring, and products look more similar on us vs just watching how they look on Lisa. I understand your frustration…but we are here for you!

[@KateFace21]

Aw thank you so much, Angela! 🥰🥰

[@trisharobinson7623]

Hi Kate! I am a fellow Canadian with a similar complexion and hair colour to you. I have a large Lisa Eldridge collection myself, and I have been searching for your reviews since the launch. I really missed your content on Lisa. I truly hope you will post some lipstick comparisons - especially for velvet rain! I love your product reviews and swatch comparisons. Thank you for investing in Lisa’s products and sharing the swatches. We all benefit so much. You and Lexi Jong are the only reviewers I trust for luxury beauty! Thank you again

[@KateFace21]

Thank you so much Trisha, I’m really happy to hear that! 🥰 🥰 🥰

[@annealbaugh919]

😢 I love your videos on Lisa Eldridge , hope you are able to do more .

[@kristinat6923]

I appreciate you and your Lisa Eldridge work❤

[@KateFace21]

Thank you so much, Kristina 🥰 🥰

[@moonwhisperer2019]

No-one does Lisa Eldridge comparison videos like you do. You're the best at it on KZbin! I've been eagerly awaiting your perspective. If you do make the other videos, I guarantee that I'll be here watching.

[@KateFace21]

Oh thank you so much, that means a lot to me! 🥰 🥰

[@Jennifer_Ann]

I appreciated your swatches of the lipsticks. Velvet Sorcery and Velvet Rain looked stunning on you. I will watch any video you come out with on Lisa Eldridge.

[@KateFace21]

🥰🥰🥰🥰

[@bibbylord6562]

I want to see you do a video on each palette and one on the lipsticks. You do the best job with her launches! I got the Muse pallet and the Velvet Rain lipstick. I LOVE both of them. Rain is my favorite lipstick of the LE lipsticks that I own. I have been wearing it almost everyday.

[@KateFace21]

Thank you! I am going ahead with all the videos. Rain is truly something special, isn’t it?! I’m so glad you love it! 🥰 🥰

[@emieb86]

I am so glad you addressed the shipping issues in your video! I’m in the UK and ordered right at launch and I only got my parcel at the end of last week. By that point I didn’t even want to use the items.. what baffled me is that people in the US were getting their orders 2 weeks prior, make that make sense.. and same as you the customer service team was not helpful at all. Thanks again for your video and would love to see the individual videos even if it is just to support ☺️❤️

[@KateFace21]

Thanks, Emilija! I can totally relate to your feelings! 🥰🥰

[@paulamoffat2564]

Your Lisa Eldridge videos are always the best😅

[@KateFace21]

Ah, thanks Paula! 😊 🥰 🥰

[@mariannetm]

Always interested in your comparison videos!

[@emilybauer4944]

Please do all the videos you planned! I really want to see Duchess next to Ribbon. I was hoping Ribbon would be a true blue red but it pops with neon pink and orange tones on me. Lovely sheered out in summer but not the color I wanted

[@KateFace21]

Thanks Emily, good to know, I’ll be sure to include that comparison! 🥰

[@alnsubuga]

I’m so sorry you had a nightmare experience with your order. That’s incredibly frustrating! I’m glad everything eventually arrived safely. Thanks for persevering with your reviews. You’re my go-to LE reviewer on here and I always look forward to hearing your thoughts on different products and looks. Fingers crossed things go smoother next time 🤞🏾

[@KateFace21]

Thank you so much, I really appreciate that! 🥰 🥰

[@TheCarrielynn02]

Please, please do a Lisa comparison! I love your videos and make purchasing decisions based on your feedback! I’d love a comparison of Velvet Jazz vs Velvet Duchess…

[@KateFace21]

Thank you so much, Carrie! I’ll be sure to include that comparison 🥰

[@CarryOn-Janet]

Thanks!

[@KateFace21]

Thank you so much, Janet! 🥰 🥰 🥰

[@gladysgarrity5721]

Hi love lisa Eldridge she is amazing thanks for sharing ❤

[@KateFace21]

Thank Gladys, me too! 🥰 🥰

[@natashanapoliello8335]

No wonder it took so long to see your Lisa video come up 😢That must have been so frustrating. I’m happy you finally received it and I will always continue supporting your channel no matter how long it takes for your video to appear ❤

[@KateFace21]

Thank you so much Natasha!! 🥰

[@TangoMasterclassCom]

Thank you, Kate! I was waiting for your review, and checked every day. Your reviews are the best. Always so clear, calm, well structured and COMPLETE. Also, it is obvious that you have real knowledge of make-up. I saw reviews of ladies complaining about the topcoat formula, and you said it right, a top coat is not meant to cover the eyeshadow below.

[@KateFace21]

Oh, very interesting re. The top coats! Thank you so much, you’re so kind 🥰🥰

[@illiona3289]

Always eager to hear your opinion and ideas on Lisa’s products ❤ just wanted to share with you how disappointed I am with the 3 palettes I got from this launch, because as pretty as they are upon application the metallics do not stay sparkling over time and fade away within hours. Any idea on how to avoid that would certainly be helpful! Looking forward to your upcoming videos 😊

[@KateFace21]

Oh, that’s a shame, I’m sorry to hear that! I’ll keep that in mind as I’m working with the shadows and try to come up with some tips. Right now, my suggestions to try if you haven’t already would be eye primer/ using cream or liquid shadows as a base/ wetting the shimmers/ some sort of glitter primer specifically under the shimmer shades (eg. PMG Intensifeyes or a glitter glue). Thanks so much Illiona 🥰 🥰

[@Christine-uf3oj]

You look sooo pretty! Love these colors on you! Thank you for this- I'm a LE fan. I only got one lipstick at first, so I'm wondering if that's why got my package really quickly.

[@KateFace21]

Thank you so much, Christine! Could be! 🥰

[@alessandramargarito3284]

please do them all......love your videos

[@mariannetm]

Your videos are always valuable to me. It takes me longer to decide what to buy and what not and therefore I watch your videos more than once. So sorry there have been such issues with the delivery but then last week was Black Friday Week and then everything goes a bit crazy, at least in Europe.

[@KateFace21]

That could certainly be part of it! THank you so much 🥰🥰

[@goodenoughaccompanis]

I’m so glad you’re ok-I’m another one who has been checking your channel every day for this review!! I was beginning to worry that something had happened. I personally am grateful for your honesty in sharing all the back story of the delay-I think it’s all relevant and contributes to your experience that we appreciate knowing. I’m so sorry the package arrived to you so late. I agree, the orders should have been completed in the order received…sounds like so many things went wrong on their end, not just dhl! Very disappointing for you. I love seeing your skill with eyeshadow and would love more in depth looks at the palettes and how the formulas relate to each other, and stand out shades (like if I would just want to purchase a couple singles). I loved hearing your thoughts as you were applying the shades you did. I hope you have fun playing with all the beauties, and I’ll appreciate and enjoy any and all content these products inspire you to create!! ❤ Edited to add: I actually haven’t purchased anything from this launch, and it’s been since kitten mischief was originally released that I’ve ordered anything. But I always love seeing everything she launches and am very intrigued by the eyeshadow!

[@KateFace21]

Aw thank you, Liz. You get it! And I love your suggestions - I will try to incorporate those in my videos! 🥰🥰🥰

[@salbee2285]

Thank you for creating such an informative video, as always you've done a fabulous job. It's such a shame that your overall experience was tainted by the dispatch/shipping issues, I could really feel your disappointment. Mine also took a long time but I'm in Australia so it's to be expected. It was lovely to see your enthusiasm & excitement about the products return when you began using them 🥰 Velvet Sorcery is absolute perfection on you 👌🏼

[@KateFace21]

Thank you so much! 🥰 🥰 🥰

[@aixcarte10]

I will watch every single video about LE makeup you make. I would find it very helpful to compare the new and older lipsticks. This time I couldn't see so many comparative swatches on her Instagram.

[@KateFace21]

Oh thank you so much! 🥰 🥰

[@Eternelspotlessmind]

I would also love watching all of the videos you have planned with this launch!

[@KateFace21]

Thank you so much! 🥰 🥰

[@totoro7318]

Please do your lipstick comparison video. You do the best and most thorough reviews.

[@ingevanhulst1528]

Lovely Kate, I think you have already build a faithful audience here on you tube. I've pretty much seen every video about the LisaEldridge new eyeshadow palettes and lipsticks but I think your introduction video is the best I've seen so far! You did again the magic with your eyelook in this video, picking some shades from every palette and create an really unique and delicate look that really speaks to me. That is why I love watching your content. So I think I definitely will watch everything you like to create about the LE collection. And even I have bought no lipsticks this time round, I would love to see a comparison with all the other LisaEldridge lipsticks. Just to see if I should pick up Rain or Enchantment later on. And a little request from me : can you do a swatch from the shade grotto from the Sorcery palette next to the Charlotte Tilbury emerald pop shot single.

[@KateFace21]

Thank you so much, Inge 🥰 I am planning to do all the videos, so I will make sure to get those comparisons in! 🥰 🥰 🥰

[@annealbaugh919]

I love the eye look 😊

[@KateFace21]

🥰 🥰 🥰

[@MermaidInTheWater]

I’d love to see a comparison video. I was going to buy Velvet Decade but got Sorcery instead. I still want to get it but would love to see it compared. :)

[@annealbaugh919]

My favorite is the velvet sorcery , but they are all beautiful

[@Ari_Kle]

I'd LOVE to see more videos with these palettes!!! One per palette and perhaps easy looks, one and dones and full-ons, also paired with varying Lisa lipsticks. ❤❤❤

[@KateFace21]

Wonderful ideas, thank you!! 🥰🥰

[@sarahpenz3739]

We would still love to see additional videos if and when you have time to create them. I understand that you have many more videos to create though on other product launches that will likely have better returns for you.

[@taniaelgaard]

I initially bought Dutches and actually find it to similar to Jazz which I already have. I love Ribbon but often mix in a bit of Morning to get my perfect red. I checked your chanel several times this passing week waiting for your review and now ordered Rain as it looked beautyful. I agree regarding the shipping period but your Lisa uploads is sublime and I am sure it will be worth it eventually. Somehow I am not tempted to buy her eyeshadows but would love to watch a series of looks, comparisons with McGrath and Denona and of course the lipsticks 🤗 favorite chanel, content and overall vibe.

[@KateFace21]

Oh, thank you so much! 🤗 Very interesting to hear your thoughts regarding the reds - I will have to remember to compare Jazz to Duchess. 🥰🥰

[@natashanapoliello8335]

I’m going to have SO many comments because I’m commenting while watching! I would absolutely LOVE to see more in-depth videos on each eyeshadow pallet especially from you Kate you are seriously my go to for Lisa and VB information! Velvet rain and Velvet Sorcery are the two that I bought 😂 and I love them! I’m still trying to decide if I still love my velvet muse more than sorcery…only time will tell.

[@KateFace21]

Oh thank you so much Natasha! 🥰 🥰

[@CarryOn-Janet]

Kate, your videos are very valuable to me. I appreciate your approach and honesty. And I totally understand your frustration. Even though there are many, many videos on this release, I would still totally love to see you dive deeper into each palette and lipstick, including comparisons etc. I'm sending you a Thanks token as a gesture of my appreciation. Thanks, from one Canadian to another. BTW, I ordered all palettes and three of the lipsticks. The first order still has not arrived, as the next two did arrive sooner. Sorcery and Vega are now ready for pickup at DHL but were ordered first on the day of launch. I wish I had bought the Sorcery lipstick, as I think it would be one of my favourites. Thank you, Kate!

[@CarryOn-Janet]

Also, there hasn't been any video that I've seen where a creator creates an eye look using shades from different palettes. Very creative and inspiring. That is how I would like to use these palettes as well!

[@KateFace21]

Thank you so much, Janet, you’re so kind! I’m so appreciative of your lovely comments and generosity, thank you 🤗 I hope you enjoy your palettes and lipsticks now that they are finally starting to arrive!! 🥰

[@alessandraconstantin7964]

Amazing video please do more yours are absolute favourite thank you ❤

[@KateFace21]

Thank you so much! 🥰🥰

[@choosebetter]

This is a wonderful review, with a timely and relevant format. I would love to see more in depth reviews of the palettes- maybe grouped into 2-3 videos (cool vs warm and jewel tones). For the lippies, would love to see updates of the LE lipsticks by color family series on your channel, perhaps on an annual basis (assuming 2 new releases every year). ❤

[@KateFace21]

Thank you so much, and I love the ideas! 🥰🥰

[@mariannetm]

Your eyeshadow look is really beautiful ❤

[@KateFace21]

Thank you! 🥰🥰

[@ariannefowler455]

I'm sorry it was such an ordeal getting your order. I appreciate your honest and thorough reviews and I love all your content, not just the Lisa Eldridge content. I would love an in depth review of each palette.

[@KateFace21]

Thanks so much, Arianne! 🥰🥰

[@neoreoscar27]

Don’t worry, we will always wait for your videos anyway! I’d like to see a couple of eye looks with each palette, if possible. Thank you xx

[@KateFace21]

Thank you! 🥰🥰

[@jrsolo4568]

I’m totally with you. I placed my large order in the first 2 min of the release, but received my package just yesterday, meaning over 2 weeks after release. Same disappointment of the logistics , but products are lovely indeed❤

[@KateFace21]

Absolutely, and glad they’re in your hands now! 🥰 🥰

[@annealbaugh919]

Beautiful!

[@GirlRoundTheWorld]

Whenever your reviews come I will watch them to from my opinion. In the end yes, I think I maybe getting some of LE stuff but I am not in a rush and if I have to wait for restock I will..

[@melanieholst9795]

You're my fav Lisa Eldridge reviewer and I was looking forward to this!! Totally understand your frustration. I wonder what's been happening. Would love to see more looks with the eye shadow palettes. I got Myth with Bronzite and Vega. I also got Duchess cuz I love blood red! Thinking of getting Rain. In some swatches it looks like a velvet version of Rose Official. (side note: now I'm curious where you live . . you don't have to answer, of course, totally understand not wanting to put location out there but I used to work in Kitchener and got one of my puppies in Cambridge which was why I'm asking.) xox

[@KateFace21]

Thank you Melanie! Those are beautiful choices! Interesting about Rain vs. Rose Official - I’ll have to remember to compare the two, I wouldn’t have thought they were very similar but now I need to know! Haha! I’m in Nova Scotia 🥰 But I also got my dog when I was living in Ontario!

[@TheHoodedLid]

I still don't have my order! And you're right - they did not make it clear why they had such poor service for this release. Apparently, the planned for it which signals that something in their chain wasn't working. Either they didn't have all the products, the packaging or their distribution company didn't have the staff to handle orders. Whatever it was, they were not forthcoming (numerous emails with support), and I'm left with a feeling of doubt going forward about their distribution & customer service. To me, if you don't have your ducks in a row - you should delay your release until to you are in a position to satisfy orders in a timely manner. I really appreciate that you're talking about it - I'm not sure others have spoken about this issue, so good for you! If they had been honest and forthcoming about whatever their issues where, I'd feel much more goodwill towards the line. I was a huge stan for years - but this isn't their first misstep - and not the first time they didn't address the issues. Any company that is forthcoming & honest, I can forgive, but to just pretend there's no problem at all leaves a bad impression. I do live in a major city - Los Angeles - so I cannot attribute the two plus week delay to living in a place that's hard to ship to.

[@KateFace21]

That’s so frustrating! Obviously I can relate, and understand how you feel. I completely agree that transparency would have gone a long way in assuaging our discontent. Good point, also, about delaying if things are not ready - even reverting to the pre-order model would have solved some of these issues. Thank you so much for sharing, and your encouragement means so much to me. I was nervous about including that section, and I know some won’t appreciate it, but I felt I needed to talk about it. I hope your order arrives soon - I’ll be looking forward to your video 🥰 🥰

[@TheHoodedLid]

@@KateFace21 No I'm so glad you did say something...sometimes I feel I'm living in an alternate universe where so many people don't address the elephant in the room - lol. As always, your looks are beautiful!

[@KateFace21]

Haha! Thanks Kiki 🥰

[@susankleinman]

There are major postal strikes in the UK it’s a nightmare ! There are two more days of strikes 30th nov and 1st December everything is held up! 🙋‍♀️🇬🇧

[@a-lstahl3643]

So sorry for the frustrating delay! For me I love to see reviews and looks from the ones I follow on KZbin no matter how late they are 😊 I have three of the palettes so I love the inspiration too. On me the shadows had surprisingly short longevity. A disappointment. I never have had to use a primer before to get shadows to last. I ended up buying the Hourglass eyeshadow primer, which improved the staying power of the shadows. Looking forward to see more videos on the release if you choose to go ahead and create more of them ❤

[@KateFace21]

I’m so glad to read your thoughts and experiences! Thank you so much 🥰🥰🥰

[@leahpluchenik2008]

Honestly, Kate, your Lisa Eldridge videos are the best! I was waiting for your assessment before making a second purchase. I understand your frustration; that must have been maddening waiting for your parcel. Thank you for all your hard work! xox Leah

[@KateFace21]

Oh thank you so much, Leah! 🥰 🥰

[@jmbutler5]

another great video from my favorite influencer!❤

[@KateFace21]

Thanks Janette! 🥰🥰

[@sarahiles520]

They all look beautiful on you! Was waiting for your video on this collection, you are my favourite reviewer for Lisa Eldridge! As a fellow Canadian I also loathe DHL, and I actually emailed LE last year asking them to consider just shipping to Canada direct with UK post, as I have always had way better experiences that way, though I’m sure they have other reasons I may not be aware of. For several reasons I decided to skip this collection for now, and just enjoy the Lisa lipsticks I already have, but will definitely rewatch your videos on this collection next time I make an order 😊

[@KateFace21]

Thank you, Sarah! That is really something that the postal service has been faster than DHL from the UK, wow! 🥰🥰

[@sarahpenz3739]

Kate can you tell us which NARS eyeshadow primer you purchased?

[@KateFace21]

It’s the tinted one in the lightest shade!

[@sunshineegirl3567]

i’ve been waiting for your Lisa Eldridge video! it’s so frustrating that communication and delivery was so terrible this time around. i also placed my order in 5 minutes after the website launched and i just got my order a few days ago. however, i placed another order later that same day and got that first. there was definitely something off with their website/system. i really hope this never happens again bc it’s definitely not the Lisa Eldridge customer experience we are all used to having.

[@KateFace21]

Wow, how strange! I agree, it’s usually been great for me in the past as well! 🥰 🥰

[@mimimoon6082]

Thanks for reviewing beautiful Kate! To start, I totally get your frustration and disappointment, and I'm sorry the delivery took so long! Like you, I too placed my order on November 11th and just received it a day ago. I was the most disappointed in missing out on the Sorcery lipstick- the item I was the most excited for. I guess I have to wait to see if it comes back in stock in the future. As for your content, I love it and would love for you to review all palettes individually, if you can. You have a very unique way to apply the eyeshadows. Can I tell you a secret? I don't wear makeup let alone eyeshadows, but you have inspired me to buy some, watch your videos and learn. The look you created in this video is absolutely stunning! Thanks for all the hard work you put into making these videos and giving us your honest thoughts! I truly appreciate you! ❤️😍😘

[@KateFace21]

Wow! A long delay for you too! That’s such a shame missing out on the lipstick - I hope it comes back in stock before too long. Aw thank you Mimi 🥰 That makes me so happy! I appreciate you too ❤️ ❤️

[@trisharobinson7623]

I think Lisa’s team should send you the next launch complimentary. I gather there will be new color stories coming in the spring :) fingers crossed her team comes upon this video and reaches out

[@KateFace21]

Thanks Trisha! 🥰 🥰 🥰

[@jslilimauve]

Absolutely agree !

[@annealbaugh919]

I agree 100% Trisha 👍🏻

[@Himbeerfee81]

Tell me my why a content creator should be treated different compared to a normal customer? I believe there was an issue with Vega, because I placed two European orders within 2 hours and that order with Go Lightly and Foundation No 7 was sent a week later. I see all your dissapointment, but that makes no sense to me.

[@trisharobinson7623]

@@Himbeerfee81 I personally think it’s a bit different because a content creator is running a business and the purchase is a business investment. Delays would amount to lost earnings. For a regular consumer, a delay merely amounts to a delay applying their products etc. . I personally think it would be good for the LE brand to offer the next launch complimentary in the future specifically because experiences like delays and uneven timelines in distribution would make it less appealing for content creators to invest in a reduction launches, given the risk involved. I personally really value Kate’s particular demos on LE and that’s why I would like it if the brand made a gesture of goodwill by prioritizing and sending product to her for the next launch.

[@augustmoonrae5407]

I ordered as soon as they launched and I live in Seattle and only just got mine on Saturday. After about 10 days with no shipping email, I reached out to them and they shipped it next day. It definitely seemed longer than usual because I’ve been surprised at her shipping speed in the past. I really like the size of the palettes themselves! I haven’t tried anything yet but looking forward to digging in tomorrow!

[@augustmoonrae5407]

When you put velvet sorcery on, it really made your eyes pop!

[@KateFace21]

Oh, I’m glad to hear that, thanks! 🥰

[@KateFace21]

Wow, I’m glad your order finally arrived! I agree, the size is lovely. Hope you have fun with them 🥰 🥰

[@TheHoodedLid]

Wow when I contacted them they said they'd make my "urgent" which means 48 hours, which aligns with they LAST DAY of shipping. Still haven't received my order.

[@mimimoon6082]

I've been waiting for this review. 😍

[@KateFace21]

Thanks Mimi! 🥰 🥰

[@arianalunsford836]

I didn’t buy muse or cinnabar . Because the color pay off just didn’t look like it was there on the eye looks she did . I can wait to see what you do. I added a Matt brown to 2 of the palettes I got removed one of the other shades . Helped with transition and depth ❤ love your videos again can’t wait ! You have a gift for this .

[@KateFace21]

Great to hear your thoughts, and how you’ve rearranged the palettes! Thank you so much 🥰🥰🥰

[@Rachel-nt9kq]

I love your detailed reviews and always look for them. I have similar skin and eye color to you, so it’s really helpful for me. My shipping was delayed from Lisa Eldridge and I only purchased 3 items-it was also my first time ever trying her products. I was disappointed and not impressed with the slow shipping. I reached out and they told me they were having issues with their warehouse. They upgraded my shipping to 2 days, but it still wasn’t shipped for a few days after I contacted them. I ordered the myth palette and I am enjoying it, but I don’t think it’s worth the high price tag.

[@KateFace21]

Oh my goodness, so sorry to hear you had difficulties as well! Thanks so much for sharing your thoughts! 🥰🥰

[@shaneebirch4608]

Please make all the content you planned. The items are still available to purchase. I only bought one palette in hopes of seeing reviews to decide on additional purchases. Your creativity and honest opinion are important to us - your subscribers!

[@KateFace21]

Thank you so much, Shanee! 🥰🥰

[@clairefurness7809]

I’m sorry it was a rough experience! I love your Lisa videos! The same thing happened to me- my larger order, which I ordered first, arrived way later than a second smaller order of mine 🙃 I would still love to see individual videos 💕

[@KateFace21]

Thanks Claire! How strange! 🥰 🥰

[@lllisbeth]

I’ve been waiting for your review and I’ll keep watching…if you’ll do the videos that’d be cool. ❤ I’m waiting for Christmas to open mine anyway. I’d love some more looks.

[@Sarah-bq2md]

Hi Kate. I have been looking forward to hearing your thoughts on this much anticipated collection from Lisa Eldridge. You are the best I’ve seen at explaining the tonal and texture nuance between each of Lisa’s products. I would love to see any content about the eyeshadow pallets especially. Your experience with shipping and delays were very similar to mine. I ordered Vega, raw sienna single and a fawn lip liner. I love all of my selections, but was disappointed with the process of getting my parcel. Small order, ordered first 5 minutes of launch and live in US. Received mine on Friday. BTW, you never disappoint with your product preferences. Fawn is perfection. 💗 You have a very thoughtful approach to reviews. I very much appreciate your descriptions of color and that you film in natural light. Hoping your next haul is sent to you from Lisa’s team. 💞

[@KateFace21]

Oh thank you so much, Sarah! So sorry you had difficulties getting your order too, but really glad to hear you’re so happy with your choices! And thrilled that you love Fawn like I do 😂 🥰🥰

[@docm5314]

Definitely would like to see all the lipsticks compared 👍🏻👍🏻👍🏻 Also, I can’t remember if I asked to see Petal vs Somgbird gloss? Are they similar?

[@KateFace21]

Oh, I don’t think you’ve asked that - they’re very different, I will try to get a comparison pic up! 🥰🥰

[@foteiniarmstrong]

Hi Kate, beautiful looks you created!I am looking forward to your rest of the videos of this collection!I got my order a week after the release i saw people abroad getting their order first and i live in the UK i was not impressed ! I was considering returning the order as it was for review for my channel anyway I decided to keep it for personal use and I was thankful i picked few products of this collection .

[@KateFace21]

Oh my goodness, Foteini! I’m so sorry you had issues as well 😠 I will be sure to check out your video!! 🥰🥰🥰

[@accountforjsvid1109]

A new LE lipstick comparison video would be my number one hope for the channel :)

[@KateFace21]

🥰 🥰 🥰 great to know, thank you!

[@kristinat6923]

Please, yes, whatever video ideas you have would be great!

[@sarahpenz3739]

Thanks for commenting on DHL. You already know about my experience with DHL charging a processing fee of almost $20 for each shipment. So when I placed five separate orders, I got charged the processing fee x 5. So that's about $100 of fees in addition to duties and taxes that had to be paid.

[@KateFace21]

Yes, indeed! It is a significant additional cost, for sure.

[@jkhc29]

The look you created is gorgeous. Glad you enjoyed all the palette's and can't wait to start playing with mine. I really hope you create more content using these products. As well, since they will be a part of her permanent collection you will get views for years to come. J.

[@KateFace21]

Thank you so much! 🥰🥰

[@laceyh]

I have been WAITING for this video! I ended up with four (Cinnabar, Muse, Myth, and Sorcery). I didn't think I'd get Myth but got seduced later on after the launch by a review video, and it might be my favorite one. Myth and Sorcery are the most impressive for me in terms of formula. I just wish Cinnabar and Muse were more high performing for me. I get creasing within an hour of applying, and the shimmery/more metallic shades in those palettes in particular are virtually invisible if applied with a dry brush. They also just don't seem to compare to the swatches she showed in her video, even with a finger or a wet brush. That's such a bummer for me, because the color stories are so beautiful and Lisa makes my favorite products. That said, I would really love to see your individual videos on the collection. I've been checking every day for your thoughts, and I'm so sorry you had the drama getting these items all the while!

[@KateFace21]

Ah! Thank you 🤗 Very interesting to hear your experiences with the palettes, I’ll be curious to dive into them more and see what I think! Have you tried any with eye primer? I’m not usually an eye primer person but I’m going to start using them more, as I’ve found shadows are generally not lasting as well on me as they used to. Thank you so much for letting me know how the palettes have been working for you, and for watching 🥰 🥰 🥰

[@arianalunsford836]

I agree I didn’t purchase pink or brown ones due to that

[@laceyh]

@@KateFace21 I have used Urban Decay, Too Faced, and NARS Eye Primers (NARS was previously my go to but I bought the other two in a desperate bid to get some extended wear time), and I've used the NARS Soft Matte Concealer underneath! Admittedly, I have hooded (but dry) lids and do usually need a primer. However, I don't typically have significant wear issues with primer. I'll be very curious to see how you find them!

[@arianalunsford836]

Definitely use eyeshadow primer . Helps with creasing … but I agree muse & cinnabar not as pigmented or sparkly