Loyalty & Analytics: Data, AI, and Behavioral Economics | INSPIRE Luxury Hospitality Conference

  Рет қаралды 27

International Luxury Hotel Association

International Luxury Hotel Association

Күн бұрын

At the INSPIRE Luxury Hospitality Conference, industry leaders delve into the evolution of loyalty programs in hospitality, uncovering how behavioral economics, AI, and data-driven insights are transforming guest retention and engagement strategies.
Key Discussion Topics:
Behavioral Economics: Insights into guest decision-making and its impact on loyalty design.
Personalized Programs: Leveraging CRM systems and real-time analytics for customized experiences.
AI in Action: Enhancing retention, predicting churn, and automating personalized engagement.
Future Trends: Moving beyond points-based systems to experience-driven, instant reward models.
Featured Speakers:
Patrick Pahlke: Chief Commercial Officer, Sage Hospitality.
Ellis Connolly: Chief Revenue Officer, Laasie.
Kristie Goshow: Chief Commercial Officer, KSL Resorts.
📌 Don’t Miss Out: Discover how data and behavioral insights are transforming hospitality.
🌟 Join the Conversation: Stay ahead with cutting-edge strategies from ILHA. Explore resources and upcoming events at ilha.org
#ILHAInspire #LuxuryHospitality #DataDrivenLoyalty #HospitalityInnovation #GuestEngagement

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