BYD Seal Tesla Supercharger V4 Experience Sydney Australia June 2024

[@LudicrousFeed]

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[@Gaffa3007]

You’re doing it wrong, Tom. You should’ve put your car in headfirst. Then the charge point is just to the rear on the side of the charger and it’s easy.

[@LudicrousFeed]

Hmm … maybe. That’s a test for another day I suppose but the car is pretty long though so not sure if the cable would’ve reached 🤔

[@chrisnewman7281]

it’s a shame vehicle manufacturers put their charge port all over the shop. at least with ice vehicles it’s either at the rear left or right or above the bump back bumper if it’s a classic American vehicle

[@johnbentley6925]

Agree absolutely was yelling at the tv! With the longer v4 … only issue may be opening driver door if you have to pull up close

[@JohnWickFour]

Great point, so long as you don't unnecessarily block 2 chargers, then all good. Hopefully more demand on Tesla network = more chargers added and greater adoption. Win win.

[@Peter-vn8ue]

To me if the charger ( vehicle width) with bollards in front would be better so you either drive straight in if ports on front/ front side of vehicle or reverse vehicle in if charging ports towards the rear of the vehicle.

[@DaveDucati-vh3qz]

Thanks Tom, As an Atto 3 owner I appreciate someone keeping up the pressure on BYD to fix Atto 3 s as well as seals

[@LudicrousFeed]

It's important that BYD acknowledge the original Atto 3 owners who put their trust in the brand as early adopters

[@Balance1973]

Aarrrgh! 😬 Cable across the paintwork - yuck! 😫 The right-side charge port was what broke the deal on the Seal for me. Good to know though that Superchargers and Seals can now play nicely together. Nice work once again, Tom. 👍🙂

[@LudicrousFeed]

Thanks! I’ve found the white paint on my Seal to be quite thick so happy to rest the insulated cable on the boot 👍

[@peterl9250]

Why not just park the car nose in, I've done it and the cable just goes to the port without it going over the car

[@LudicrousFeed]

@@peterl9250 Oh really? Nice! With a Seal at this particular location?

[@peterl9250]

@@LudicrousFeed This one was at South Yarra Victoria (based in vic) and was testing out the Seal Performance charging at a tesla location and still reached! If i reversed in it would have been on the back left but didnt want it laying on the car so went head in :)

[@henvan8737]

You need to have a look at Bjorn Nylands video from Norway as he is reporting serious battery over heating and power limiting due to this issue.

[@LudicrousFeed]

Interesting … from repeated DC charging in a Seal?

[@davidolsson]

Yeah same here. Not repeated charging either. When Battery temp hits 52 the car throttles the charging. I did this multiple times with 12-15deg C outside temp.

[@stizzygrayson5541]

Can’t wait for the BYD sealion 07 later this year

[@LudicrousFeed]

Me too

[@davidolsson]

Just went for a long trip and the rapid gate is for real. At first charger the car throttles down to 70kW at 28% SoC down from 150kW. Second attempt the car throttle at 48%. Every time this happends when the battery hits 52deg C. Funny the car never goes over 52. Software or hardware related? 😮

[@LudicrousFeed]

That’s very curious … might be a question we need to pose to BYD 🤔

[@davidolsson]

@@LudicrousFeed Yeah that’s a good plan. :)

[@davidolsson]

@@LudicrousFeed Just got byd sweden to raise this issue with byd europe. There’s also a handsfree bulletin on the car…not that I’ve had any issues with the hands free.

[@LudicrousFeed]

@@davidolsson Keep us in the loop 🙏

[@siddharthchunduri659]

Have BYD been responsive to such feedback and rolling out updates. I really don't want a Tesla and.byd seal is right up my alley. But worried will end up in a situation where oem disent respond to serious issue and roll out updates. Its a 50k car after all. Please let me know how responsive they are

[@jiajialing8865]

23 atto 3 owner, tks for keep this up with BYD for us!

[@LudicrousFeed]

We'll keep updating developments on our live streams!

[@GeoQuacks]

Do we actually know what the problem is? Unless BYD can confidently demonstrate that it's a Tesla problem, their car is incapable of charging on one of the major ccs2 networks in Australia. It should be fixed by the manufacturer or distributor at no cost to their customers. If they charge their customers for this I'm going to be cautious about their cars in the future as what other warranty issues will they try to make their customers pay for?

[@LudicrousFeed]

We’ll follow the Atto 3 developments closely on our weekly live streams …

[@witten1969]

How would connection be if you’d drive in nose first?

[@LudicrousFeed]

As others have also suggested in the comments section, probably. Will have to return to test

[@davec110]

Nice! thanks for spearheading this and informing us Seal owners about the fix Tom.

[@LudicrousFeed]

Pleasure! Now to get the rest of the pre-March 2024 owners across the line 🙏

[@armaghanmunir3651]

Hi Tom, how to convince BYD Liverpool about this hardware upgrade as they are still saying to me that only software upgrade will fix the issue

[@LudicrousFeed]

@@armaghanmunir3651 Make them watch my video lol

[@KhoiK-i8u]

@@armaghanmunir3651any luck from BYD Liverpool? 🙏

[@armaghanmunir3651]

@@KhoiK-i8u no luck

[@h2rider953]

Excellent outcome for BYD EVs

[@LudicrousFeed]

🥳

[@daverouth]

@@LudicrousFeedhere in the UK I’ve used Tesla superchargers twice and not had a problem,picked up my Seal here in February so it’s an early one also agree with driving in first will reach rear port easy

[@LudicrousFeed]

Have you tried driving in yourself at locations with similarly placed stalls?

[@MartinMenesesOld]

This is great but how does it works? Do I have to buy something or they Byd guys handle everything?

[@LudicrousFeed]

They will hopefully send correspondence to affected owners soon once they are ready

[@MartinMenesesOld]

@@LudicrousFeedI mean, I’m from Mexico and I didn’t knew anything about charging with Tesla superchargers. How is this possible?

[@davidyounger8270]

Gday, great content, thank you. Question...as a non tesla owner will my access to superchargers be restricted? Also, how do i identify where they are located? I do some regional driving in Vic and im uncertain an EV will work unless i have access to tesla charger's. Ive also been told its not unusual for third party chargers to not be working? Thnx

[@LudicrousFeed]

@@davidyounger8270 Check the Tesla app to see which superchargers are currently available for non-Tesla EVs

[@davidyounger8270]

@LudicrousFeed Thank you and will do. Should have also said I'm right on the edge of ordering a Seal Premium having test driven one last week.

[@davidyounger8270]

​@LudicrousFeed Also, This channel is the most specific and accurate source of BYD Seal info in Australia. As someone that loves detail, your episodes are perfect. Thank you

[@harrisiliadis4711]

So this means that byd atto 3 with a 2024 production date should be able to charge from a Tesla supercharger v4?

[@LudicrousFeed]

Yes according to what BYD tell me

[@harrisiliadis4711]

@@LudicrousFeed a little more clarification, do you mean the facelift 2024 model atto 3 that is yet to be released, or atto 3 that were manufactured in 2024? Thanks !

[@LudicrousFeed]

I believe it’s the facelift 2024 … but I also would like some clarification and testing for confirmation

[@TassieEV]

Very very cool and looking forward to watching. Fantastic they are starting production fixes for the Seal and hopefully Atto 3's will be soon as well. You know most drivers won't put the cable over their car no matter what anyone tells them, they will just grab the cable on the other charger which is right there instead.

[@LudicrousFeed]

I’d rather rest the cable on my car than potentially raise the ire of a Tesla owner 😁

[@TassieEV]

@@LudicrousFeed I know but I'm thinking of the average Seal owner who won't do what you have done and use the one on the other side that is closer plus in a quiet charger or one with lots of satellites I'd do what the average user would and pick the one closest to the charge port, sorry.

[@LudicrousFeed]

I can already imagine the comments section if I’d picked the adjacent stall 🙄

[@aamir122a]

Another comment i would like to make which unrelated to your video , BYD should decouple battery pack from the model they are selling. (Given that it can be just bolted on ), At the time of buying one should be offered a choice 50, 60 or 80 KW pack. EV maker in general got be more realistic in making the buyer aware of real range that expect to get , for example 50 KW will give you 250 KM and 80 KW will give you 400 KM , their claims do not back real driving conditions . There are tons of videos in the internet ( from Australia ) including yours where claimed range is just not there. How do i define range , actual KM with 15% battery left . One would never wish to get in a situation with these figures without a reliable charger in range.

[@LudicrousFeed]

I think it’s best to calibrate your BMS regularly ie at least once a week - charge to 100% given LFP packs have such stable voltage

[@brucet000]

I think you need to drive in to the charging spot, not reverse in, I'd hate to put the cable on my car. good video though, waiting to see what happens in the UK

[@LudicrousFeed]

Some are saying it might be hard to open the driver door if you’re too close to the charger. The cable slung across the driver door makes it hard to get back into the car also 🤔

[@brucet000]

@@LudicrousFeed Yes, true. It might be good to see how long the cable on a v4 is in practice, v3 cables are very short you'd have no option but to use the 'wrong' charger. Like you said, job for another day. Of course you could sit in the passenger seat

[@LudicrousFeed]

@@brucet000 only if no-one is already sitting in the passenger seat lol

[@brucet000]

@@LudicrousFeed oh, I don't know 🥰

[@KeesdeKoning-i4m]

Hi Tom, is BYD rolling out the software update notifications for the Seal? I haven't received one yet as of today (30 June) and have been unable to do it from the infotainment screen.

[@LudicrousFeed]

They normally release them in batches so hopefully soon for you

[@camerond169]

Thanks for the video. Does Tesla charge more for non-Tesla vehicles? $0.79/kWh seems high.

[@LudicrousFeed]

Yes it's higher for non Tesla vehicles. Purchasing a membership brings it down to the same price as what Tesla owners pay. I've previously worked out if you charge at least 500kms worth at a Supercharger, then it's worth the price of membership

[@joshicherayath1665]

Hi Tom, I’m keen to know if Tesla cable would reach car if you park forward instead on going so close to stall in reverse? I’m guessing nope? Thanks in advance.

[@LudicrousFeed]

Yup thanks, many people have also suggested the same in the comments. Probably worth heading out to try again or perhaps someone can tag me if they are successful

[@moonwatch1810]

I’m curious, if I were to take delivery of a Seal in July am I likely to receive a post March ‘24 production model without this charging issue? Also, it’s great to see your advocacy for owners, Tom - thanks!

[@LudicrousFeed]

Thanks! It's more than likely that you'll receive a March 2024+ vehicle so you should be able to charge at these V3/4 Superchargers without requiring an upgrade. I would check with your sales rep the build date nonetheless

[@et1965]

Awesome, now I understand :) I was a bit concerned because I have purchased a Demonstartor Black on Black Seal premium up here in Brisbane. Its an October 2023 build. I will email them to see if this can be arranged prior to me picking it up early next week. Well done on another great, informative video.

[@LudicrousFeed]

Pleasure, yes please ask them about this

[@eds4743]

What max charging speed should one expect using V3/4 supercharger with BYD?

[@LudicrousFeed]

The max DC speed of this car is 150kW

[@peterhaagen8506]

I did order a Seal U. Why should I use the Tesla super charger? Is this the fastest loading system for BYD cars?

[@LudicrousFeed]

The Supercharger network is known for being the most reliable but not necessarily the most expensive

[@johnbentley6925]

Also Tom if they told you that 2024 plates Atto 3 vehicles are ‘OK’ they obviously know exactly what the issue is because they have fixed it! They have upwards of 13,000 Atto3 s impacted …. Their most significant volume line by far! No OTA since last Nov ….. Atto 3 customers are being treated very poorly of recent times…. Suffering from ‘not the flavour of the month’

[@LudicrousFeed]

Pre 2024 plate Atto 3 owners need to keep applying the pressure to EV Direct to get the fix available for them

[@NicolaMs007]

am going have to do this then, I only a pre 2024 BYD Atto3 and am having the same problem...CANNOT charge at the Tesla V4 in Raymond Tce...contacted BYD Cardiff where I brought the car and they say it's a hardware problem, and they cannot give me a time frame as to when it would be fix, only that they are working on the problem.... I trully like the Atto3, its a great car to drive and am liking it, but with my starting my business soon and would be driving all over the state, and NOT being able to charge at a Tesla Supercharger, it's gonna cost me time on the road...and cannot afford this.... I might have to contact BYD Sydney in getting this issue fixed....and see if they would listen...

[@johnbentley6925]

@@LudicrousFeedin reality yes you’re right but BYD Australia’s customer support is absolutely pathetic…… for a company that aspires to market leadership their communication is abysmal. I’m ex auto and this is the worst I’ve seen ….. spoiling a good product with their performance. Unlikely to be a repeat customer unless they dramatically improve.

[@JohnoEx]

Hey Tom, the better way to charge a Seal on V4 is to park nose forward and cable should reach the back of the car as its quite long. Try it next time. ;)

[@LudicrousFeed]

Appreciate the advice. Have you personally tried it? Do we have photographic evidence that the cable is long enough when driving in? Legitimately asking for future usage

[@camneilsen8234]

Hi Tom,thanks for the update,have you asked about the tow rating for Australia?

[@LudicrousFeed]

Not as yet

[@EddyValle-c5y]

Great news, If they think they can charge Atto 3 owners for the privilege after they have known about the problem since Last August - September they have rocks in their heads

[@LudicrousFeed]

We’ll have to see what happens

[@andrewmeredith4753]

Thanks for asking about the Atto 3. Hopefully the fix will be ready for my next service early next year.

[@LudicrousFeed]

Let’s hope 🙏

[@PhwoarStar]

Thanks Tom, do you know if this extends to the Sealion 6, not as urgent becaues it's PHEV but it'll still be nice.

[@LudicrousFeed]

I’ve been told Sealion 6 cars are immediately compatible

[@MrDeferens]

For reference the cable is installed under the rear upper RHS seat squab next to the door.

[@LudicrousFeed]

Good to know

[@NicolaMs007]

thanks for the video tom, will contact BYD Mascot to see hat they say and will keep you informed

[@LudicrousFeed]

Pleasure! Would be worth showing them my video

[@aamir122a]

if this does not happen for Atto-3 owners , I will use every forum to ridicule them and actively discourage others from buying their product , I am haapy paid or free , a 55K car is not Android , you got to update.

[@LudicrousFeed]

The sentiment I got speaking to the team today is that the fix is coming to Atto 3 owners … whether it’s free or paid is the main issue. How much would you be willing to pay to get this sorted?

[@aamir122a]

@@LudicrousFeed I bought Atto-3 on 28th March, they should have not delivered the car without a fix. In terms for what i am willing to pay , in principle nothing given i bought a 23 model in 24, let's see what happens.

[@scotty9946]

I thought with V4 had a long enough cable to pull in front first and reach 🤔

[@LudicrousFeed]

In retrospect maybe … I’ll have to go back some time to test that theory. Don’t forget it’s two door lengths to the charge port and as you can see the cable was already almost on stretch with the reach around

[@armandbeute134]

Tom, did you see Bjorn Nyland 1000km challenge with the Seal. He seems to encounter a few charging problems on that trip.

[@LudicrousFeed]

Overheating?

[@davidolsson]

I’m a seal owner and can say this is for real. Happend many times. Will check with service center for a solution.

[@Cam-uo8ey]

Great info Tom. I got mine about the same time as you so will be looking out for an email in the coming months 🤝

[@LudicrousFeed]

Let’s hope 🙏

[@jovceata]

yeah great news mate and happy for yours

[@LudicrousFeed]

🥳

[@mijbril8330]

Stay tuned it is, thanks as always for the update. Was hoping BYD would have trained you in this for your recent trip to China :)

[@LudicrousFeed]

Haha no, we didn’t make contact with BYD during our trip

[@AJames-jr8kw]

I'm sure Zeekr/Geely was aware of the positive press your Seal ownership had for BYD. It may be why Seal is now outselling the Atto3 after a slow start. Word of mouth is so important. Yes, it will cost EV Direct but surely they must realise 13,000 unhappy Atto3 customers will cost a lot more.

[@davidpearn5925]

Is the AC charge rate improved also Tom ?.

[@LudicrousFeed]

Sadly not. It remains at single phase

[@davidpearn5925]

Do we all get this ......and how Tom ?.

[@LudicrousFeed]

BYD will hopefully be communicating to affected customers for this service

[@anchaves76]

Do you need an adapter, right?

[@LudicrousFeed]

No adaptor required. V2/3/4 Superchargers in Australia all use CCS2 which is the same as the Seal and most EVs in Australia

[@gerardy7500]

Would it make any difference to park head first? Wonder why they don't provide a longer cable. Is it because of cost?

[@LudicrousFeed]

If you park too close to the charger it makes it hard to open the driver door. Also the cable slung across the car makes it hard to get back into the car via the driver door

[@beanoyip06]

Tesla chargers are last resort for me, reason being they are overly expensive.

[@LudicrousFeed]

I suspect they won't be the first choice for many non-Tesla owners due to the price but they are a crucial backup due to their reliability which provides the confidence we need as EV owners to go for long drives

[@davidolsson]

You have clearly not charged at a Porche charger ;) 1,2 EUR per kWh

[@beanoyip06]

@@davidolsson are they public? Crazy pricing. Do they make you go faster😁

[@davidolsson]

@@beanoyip06 oh yes they are ;) 300-400kW units so alot of powwa

[@azzanz]

Did you have to contact them for the fix? Or they contacted you?

[@LudicrousFeed]

It’s been a work in progress … thanks to our wonderful Ludicrous Feed community tuning into our weekly live streams 🙏 A lot of the credit must go to our audience to get this over the line. There’s been a lot of behind the scenes communication between myself and EV Direct

[@GeoQuacks]

​​@@LudicrousFeedhas it not been quite as easy an ownership experience as with your Teslas?

[@LudicrousFeed]

All new brands have their teething issues … Tesla had their fair share in the early days

[@tonyspiegel6771]

Why dont you drive in nose first and go as far forward as you can. Will the cable not make it that way?

[@LudicrousFeed]

Thank you, many have also suggested the same. I’ll have to return to try. Some have said the stall may block the driver door. You can’t drive too far forward because there is a garden bed and sign which will stop you. The slung cable may also prevent you and the rear passenger from opening the door once plugged in.

[@KhoiK-i8u]

Thanks Tom for all your efforts and showing us the fix from BYD. BYD advised me they are still in the process. Anyone else been able to get the upgraded cable done besides Tom and Chris?

[@LudicrousFeed]

Hopefully BYD roll this out soon …

[@MatthewHunt-kr4ob]

@@LudicrousFeed Great channel, Thank you. I contacted BYD Customer Care about upgrading to be able to use Tesla chargers for my BYD Seal Premium as you had done but they implied it was very difficult to do and the risk of Tesla changing their software was a big risk. I got the impression they weren't interested in updating pre March 2024 vehicles.

[@kyawkoko1514]

Bro ကမြန်မာလားဗျ မြန်မာလေယူလေသိမ်းနဲ့ဆင် ို့စကားပြောတာ😅

[@LudicrousFeed]

How strange! Never been to Myanmar in my life 😅

[@directxxxx71]

တရုတ်ပါကွာ။

[@directxxxx71]

​@@LudicrousFeed You are probably mistaken for Chinese-Myanmar since I'm one of them too, lots of my Chinese-Myanmar friends have already got Aussie citizenships

[@huntchris]

Nice one Tom!

[@LudicrousFeed]

Thanks for helping us get it done!

[@CThienV]

Ouch! That cable drag

[@LudicrousFeed]

It's a trade off right? Drag the cable or take another spot? 🤔

[@asjeot]

Poor cable

[@LudicrousFeed]

Which is the lesser of two evils? Block another charger or stretch the cable? 🤔