"Lululemon Murder" | Brittany Norwood Case Analysis | Dangers of Yoga Pants

[@buddysmom9494]

I worked at ROSS. We werent allowed to approach a shoplifter but WERE required to look thru employees purses before they left the building even for a break. Smh

[@peekaboots01]

You weren't allowed to approach a shoplifter? Did you work in Northern CA?

[@buddysmom9494]

@@peekaboots01 no, Oklahoma.

[@mamabeartrue420]

I worked at Ross too. Even if we saw a customer stealing we weren't to confront them. But the employees had to go thru each other's purse before we left the building. Completely stupid policy. P.S. Lulamon has the ugliest clothes I've ever seen.

[@kimwhatmatters4085]

Traditional mist theft happens in house but it’s usually management so I’ve never understood this procedure. Yeah the manager orders someone to “look” they their bags but they can’t really do it.

[@kimwhatmatters4085]

@@peekaboots01most stores you can’t approach customers only department stores have that type of security & insurance because they have multiple items that are 10s of thousands of dollars. Even if they have a dude up front that looks like swat it’s just a deterrent. A lot of employees get fried for retrieving stores items

[@brianmorger2174]

It mystifies me , when stories are told by neighbors who hear the thumps, screams, requests for help and general bludgeoning that last for the better part of an hour and say to themselves or others , "meh".

[@bthomson]

Yes! Sick puppy!

[@LittleMissLion]

I can understand people being scared, but that's why you call the police 🤷🏻‍♀️.

[@vman9591]

Clearly people are numb to others troubles. Apple store employees there case in point.

[@snipelite94]

Dr Grande doubles down at 13:38 "They have a lot of experience ignoring people who are reporting something is amiss..." 😝🤣😆

[@brianmorger2174]

@@tinafoster8665 Of course you would have as any of us with a modicum of heart, compassion and concern. Blessings 🙌

[@melaniepennock305]

I met Jayna a few years before she was murdered. I was (am) friends with her older brother. She was a delightful human. She is missed terribly by the Murray family. They have since maintained her legacy through the Jayna Troxel Murray Foundation which provides enrichment scholarships to university students. Thank you for covering this, Dr. Grande. Felt good to hear Jayna's name.

[@godzillamanstreb524]

Such a tragic story 💔

[@TheMrsWarhol]

@Melanie Pennock I cannot imagine enduring such a tragedy. Thank you for providing an update; sending prayers of peace and love to Jana’s family and friends.

[@andykerr3803]

She seemed to be too good a person for today's world. She was certainly intelligent, but who could predict a homicide over stolen tights. They should have really checked Brittany's background better. That store does operate on a high level of trust.

[@andykerr3803]

@@tinafoster8665 The employees in Montréal are about the friendliest in any store. As the Doc joked though, the prices are a crime. That store had no security cameras at all, inside or out. The Apple employees that heard the entire attack were disgusting. They heard both voices as distinct, so you know they knew it was an employee conflict at that hour... A serious one. Trust is the best, but these days you can't even expect common sense. She should never have allowed herself to be lured back to the store alone. She should have gone with security. Sad because by her words she really couldn't understand why that girl was killing her. Anyways, be safe.

[@suzanne296]

Extremely sad. Why people never call 911 I don't unerstand.

[@abe365]

She went from merely getting fired from her hourly pay job to life in prison! Some People are stupid!

[@erickennedy3322]

You see Brittany pathnier of her behavior was Brittany did not make the right decisions..

[@bee12355]

They don’t think they will be caught.

[@Timbo6669]

@@bee12355 that’s the stupid part. 90% off these cases end up before a judge and the perp is found guilty.. If you play those odds. You are stupid.

[@christiansamaroo]

He said Jana was being accused of stealing

[@lordmalal]

@@christiansamaroo he misspoke, Brittany was the one caught stealing

[@alexawilsonartvideos]

I can't believe the apple store workers didn't call the police. That's insane. If I heard a woman screaming and many accompanying sounds, I'd be calling 911.

[@jhnyjoejoe69]

That's the typical apple employee for you.

[@hopeausbyn1734]

Why didn't they? The words and screams that they heard consistently were not congruent with just drama. Well, unless you just don't give one good care about anything.

[@TrentAdam]

Yeah if you aren't gonna go help it's the least you could do. It's crazy they didn't bother.

[@johnbauman4005]

Too much to expect from their "geniuses."

[@Yeoj444]

Most people in a group don't react if they're safety isn't threatened

[@pharaohgamma3931]

Brittany Norwood had played a victim for her entire life and was always rewarded for her victimhood. She honestly thought that she would not face any consequences for her role as a "victim". The murder victim, Jayna Murray sent a package to her brother who was working over in Iraq. He received the package after Jayna Murray was dead. You would have thought that her brother was more at risk than his deceased sister, Jayna Murray

[@Blox117]

just like the rest of her people

[@Janellabelle]

Well that's how they like to be seen.

[@izzo2998]

@@Blox117 Pardon?

[@izzo2998]

@@Janellabelle Who is "they"?

[@sthompson2839]

@@izzo2998 ikr!

[@Kyotopearl]

Literally what the hell? They heard ALLLL that and NO one called the police? It’s still so surprising to me how much some people will let go of because they “don’t want to be involved”

[@BabyShark-kd9jl]

they must have been black

[@kylaren6337]

Why would the Lululemon Management Team encourage their employees to confront one another for stealing? That is a horrible idea to put employees in danger of conflict with each other. I hope Jana’s family sued Lululemon. As I see them as having culpability.

[@red_five3325]

Not only that, as Dr. Grande mentioned earlier, employees could (falsely) accuse one another of theft. Even worse, one of the employees could rob the other's bag of his/her own belongings and/or plant store merchandise in it. In short, this system is a disaster from the start.

[@Dm-tu4wf]

Not only that but no cameras anywhere in the store?? That’s just begging for theft in general. What a terrible system.

[@spasticfurchild]

@@red_five3325 OR they could both steal and ignore each others thieving! Either way, it's a ridiculous system.

[@alynsak]

Every place I've worked, they tell you to go to management for things that serious. It's horrific what happened to Jayna. No need for it at all. It could have been avoided if management would have care about their employees.

[@avayu2289]

It’s call team work. If team members are not encouraged to confront problems, the operation falters!!!!! Have you ever owned or manage operate a business of any size? Also mental illness is the root of all crimes because the perps have stopped all rational thinking altogether!

[@shbema]

In fact Brittany's ex boyfriend got a restraining order against her claiming that she had broken into his apartment and also that she was physically abusive to him. So there was some alleged violence in her prior history. What is really heart wrenching is that the employees from the Apple store next door heard the attack going on next door and did nothing, they could easily have saved Jayna's life

[@MainMasquerade-ik8df]

I don’t know man. Vigilantes get punished more than actual criminals

[@christinab9808]

All they had to do was call 911!!!

[@MainMasquerade-ik8df]

@@christinab9808 so the same outcome. It’s not like they are calling the power puff girls or superman who can move at Hyper sonic speeds and get there in the speed of time. By the time the police arrive after series of stoopid questions. She’s still dead anyway.

[@LloydChristmas-vx2wh]

@@MainMasquerade-ik8df you wish.

[@MainMasquerade-ik8df]

@@LloydChristmas-vx2wh my first or second comment?

[@DottieMinerva]

Omg you used my suggestion!! Thank you Dr. Grande

[@brandonmuse5532]

This case was so crazy and unfortunate. Evil is every where

[@Fanny-Fanny]

I have yoda pants - should I be worried?

[@RealmCenter40]

Ask him to do Bojack Horseman if you’re in his good graces 👍🏻

[@DottieMinerva]

@@Fanny-Fanny not unless you’re killing to cover up your theft of yoga pants!

[@DottieMinerva]

@@RealmCenter40 why Bojack horseman?

[@taliaasims]

Wow. They heard her screaming for her life and just listened. How sad

[@mariacarrion9525]

My daughter in law works at a Lululemon store I Chicago, she knows about this case and she says that after this episode, politics about closing the store at the end of the day, have been changed for better. Thanks, for your channel.

[@MrAlcazar]

I'm utterly fascinated at the commonality that is typically found in cases like this: where people suspect something is usual or not right, but no action is taken. Failure to act is why a lot of things like this happen. I often think about the number of lives saved and heartbreak that could've been avoided if someone had simply spoken up at the right time.

[@nikkisthinem]

Dr. Grande-loving your jokes and speculation, as per usual. 80 dollars for yoga pants is criminal!

[@cristinagarcia1652]

They seem to be more now, I spent 125 for my lululemon polyester yoga pants. Nope I have no excuses

[@tiffanyeyoung1800]

I especially loved the jokes about Apple

[@Dstew57A]

Yeay it is ridiculous but as long as people (like you nikki) for over the cash they will sell them for that price

[@lob1248]

But they feel like butter! 😭😭😭

[@launabanauna8958]

Dr. Grande is a crack up!

[@samuelvazquez6762]

The people that didn't investigate a woman screaming for help is so ridiculous smh

[@gracegiven3182]

Would love to hear you address how the Apple employees failed to have the humanity to call for help. This is criminal as well and heartbreaking!

[@michaelalvarado7176]

What do you expect from Apple store employees... unreal

[@Allergictocatstoo]

Oftentimes, corporations have policies in place to minimize their own risk. Like, not confronting any shoplifters, they might say, unless the situation is in our store, do not do anything.

[@joanbean9572]

Ironically I listen to this as I am now going on my second second week of an unresolved issue with my phone and still have no hope of resolution with Apple.

[@crazymimi6061]

I can't imagine hearing that and doing nothing. So sad. What's wrong with people?

[@HereTakeAFlower]

@@Allergictocatstoo we heard the sound of a person being viciously assaulted for 15 minutes straight, luckily we managed to not give a shit.

[@GreyRock100]

"I guess the store leadership thought this made sense." I find that management in general are some of the most dull people you'll meet.

[@bthomson]

Peter principle!

[@kam0406]

Actually, retail managers that I have known are some of the hardest working people I've ever met. Nothing but mad respect for doing what os often a thankless job

[@navinjohnson2109]

@@kam0406 They are hard workers. My brother did work like that for 25 years. Store managers earn the position alright. Like he did. That's no reason to be dullards though. My brother would have called the police. Actually, he would have a problem staying with a company like that. What's more, he started using the word "psychopath" long before it became so popular. He used it only 2 or 3 times over the years, and only for one of his coworkers. I doubted him at first, but he made a convincing case. They were all suspicious of that one, but never caught them stealing. They had two-way mirrors too, and never caught them. Others were caught stealing, but not that one. Perhaps off point, he also told me, shoplifting always spikes real high during school vacation during the summer.

[@tiffanyeyoung1800]

True. I worked retail for many years . The level of incompetence is ridiculous

[@JosephKulik2016]

The ONLY Type of business that Really Cares about its employees and customers is a single owner proprietorship, a small business where you are or can be in touch with the owner. Corporations in general Do NOT Care about their employees and customers, just the "bottom line". In turn, most employees of corporation chains are so detached from the business owners that they spend their shift as "clock watchers" just waiting to go home. Although Propaganda BS on our TV's extols the virtues of large corporations, they are in truth very impersonal from top to bottom because they lack the personal contact and concern you find in small businesses with a local owner. The cost of "Progress" is that it has made us all cogs in an impersonal and uncaring Machines called Corporations.

[@leesteal4458]

There is no way I would have returned to the store to help her. She would have had to wait till the next morning.

[@buzzyboo6673]

It always amazes me how these things can happen. Two girls from different states end up working at the same place for different reasons. Jayna wasn't even supposed to work that night. Lululemon has this ridiculous policy for the girls to check each other's bags. How horrible that Jayna paid with her life when she had done nothing wrong, but just by chance these two girls were brought together. This is so sad.

[@TNKabouter]

One being too concencious and the other not that much? And the person who gave the phone nr instead of calling herself, it could have given an opportunity to see the problematic of the situation. Several management blunders in a row.

[@NickyDiamond44]

“I’m not even supposed to be here today.” - Dante (Clerks)

[@rhi_danceswithwolves]

@@NickyDiamond44 Great movie!

[@lisasaims3007]

Department stores also check females employees bags, they actually issue clear bags to use at work, I guess theft is a problem, employees most often, fact

[@SantaBarbaraBiking]

It's like that movie Magnolia. Through a series of events and bad timing thigs happen by coincidence.

[@keithbrunson7190]

This is a terrible story, but very true that small crime success leads to larger crime confidence. Thank you for this superb presentation Dr. Grande!

[@aarondavis8943]

I think this is a misunderstanding of how it works. The same narcissism (and psychopathy?) causes both the small and large crimes. So small crimes *can indicate* the potential for large crimes. This is a very different case from the vast majority of thieves who will never kill anyone. So in reality, small crimes almost always *do not* indicate the potential for massive violence. And there are plenty of cases of psychopaths who's first crime was murder. It's lack of empathy that is the key here. People don't kill because they gradually escalate from smaller crimes up a scale, getting "used to it". They kill because they don't feel anything for other humans. I'd be much more worried about someone who, for example, laughed at footage from the holocaust, than someone who stole something. Even though there's no crime, there's an obvious lack of empathy which is a much better indicator.

[@chrisccc22]

You forgot the most important part of that quote. "In some cases". As a reformed member of the criminal justice system. I can assure you, I live a contributing life and work with the public and take great pride in that. No larger crime was ever committed.

[@chrisccc22]

@@aarondavis8943 Good points. Let us also not forget career criminals that are specialists at what they do and don't stray too far from their expertise because of how great they are at it. Straying from the path may also get them caught.

[@LisaPFrampton]

You are correct. There are many, however, that don't start in obvious smaller crimes, but if you were to ask anybody on death Row or in prison for life if they ever stole things, were sex addicts/porn addicts before, were serial liars, and on top of this lacked empathy, I'll bet they all have at least one of these ugly personality characteristics, if not all of them. Even the kids who commit mass murder have a shady background of lying, stealing little things, being generally sour and like life did them wrong, and even addicted to pornography. These specific things just aren't publicly addressed because there are even more people with these issues who never commit larger crimes and live okay lives and have families and even stable relationships.

[@chrisccc22]

@@LisaPFrampton I would guess 80% of the world's population has stolen something. What the hell is wrong with sex and porn? Next you'll be telling me the bible is true. Clutch your pearls much? The very worst criminals come dressed in $5000 suits. They are the ones that cause the poverty. Funny how you never mentioned poverty in your rant. Your comment reeks of privilege. Non stop punching down on people that never got a break. Great job!!!!! Let me guess, America?

[@aria3329]

Very scary woman. Great to know she'll never get out of prison. 😒

[@antoniobranch]

Never say never?

[@nicholkola9975]

Don’t worry Kim Kardashian will get her out

[@EnliveningJustice]

That thing is no "woman".

[@lordmalal]

The Innocence Project will be working on releasing her soon.

[@Col92018]

@@lordmalalshe won’t make it that long

[@KujahKalade]

One's narcissism is their greatest enemy without them realizing it.

[@user56gghtf]

💯

[@your1supporter]

"Two crimes had been committed...charging $80 for yoga pants" 😂 🏅

[@Groundskeeper-c4n]

What was even funnier was the fact that he chose to keep a straight face. 🕯😁🍌 Classy and a great show of professionalism.

[@your1supporter]

@@Groundskeeper-c4n Agreed! I love it!

[@afrocentricalbion]

That caught me off guard. 😯

[@DiogenestheGreek]

I listen mainly to hear his jokes. Other stuff ok too.

[@lindastarkey9839]

Lol!!

[@Wise-Lady-La-Aura]

You are so intelligent and amazing Dr. Todd Grande! When you said " The last item I want to talk about in this case was the indifference of the Apple store employees. These employees heard all these sounds associated with a crime coming from the lululemon store including screaming, high pitched squealing, and a victim crying out for help. Yet. they decided that what was happening in the lululemon store was just some drama. In a way their behavior does make sense , considering that they were Apple store employees and had acquired a lot of experience ignoring people who were saying something was clearly amiss. I could picture them using this as a defense when someone complain about Apple products. They might say, "Look we don't even pay attention when someone is being murdered. What makes you think we care if your iPad screen keeps freezing?" Using your intelligence , and your great sense of humor, you got your point across in a way that everyone can agree with you, while shaming those who did nothing to help a woman they could hear being murdered right next door! Sick story, watch out for people like Brittany Norwood! Thank you for your analysis of a very disturbing and awful murder of a beautiful young woman and the mean POS who killed her!

[@elliebellie7816]

Why would the store need proof of stealing in order to fire someone? They could have fired her for many other reasons - people get fired all the time.

[@godzillamanstreb524]

I know!

[@godzillamanstreb524]

Hopefully they’ve changed that ridiculous, not to mention dangerous, policy

[@nunceccemortiferiscultu7826]

Fire a women like her and you'll be sued into oblivion.

[@SarelleSirius]

I think it depends on the state, but yeah where I live you can fire someone for literally no reason. However, if there is no good reason then they will get unemployment and your insurance will go up. Large companies probably want to avoid this.

[@scarletsletter4466]

Other sources allege that Brittany had been accusing everyone of racism. While it's not impossible to fire an employee who's accusing your staff of that, it's certainly less of a legal headache if you get proof of them stealing. Of course, no retail store should have employees playing detective and confronting each other. I'm sure if Jayna's family brought a tort claim against Lululemon, their insurer would settle

[@ruthgibson6475]

I saw an interview once with a police detective talking about people not responding to yells for help. He said it’s better for anyone in any kind of situation where they need help to yell Fire, as people respond / react to that more often. Just maybe not apple store employees ?

[@kaydunton2037]

When I worked at Jo-Ann fabrics and crafts they had a policy where they check your bags before you leave, but it was always just the manager who would check your bag, not a coworker. I forgot about that.

[@mstea3232]

I was told that they do pat downs at Ulta, by a friend's daughter who worked there. Even your lip balm has to be checked to make sure it's yours. A bit excessive but people do steal, so 💁‍♀️

[@lucyjanecruz]

Love your videos! This case has fascinated me since I first heard of it. I think there might be a mix up at 3:15, though. Jana found the stolen pants in Brittany's bag, not Brittany finding them in Jana's, as the video says, leading to Brittany's attack on Jana.

[@sheenamaclean8324]

I noticed that too.

[@MoonLightOnWater1]

I did too

[@kenmore01]

Yep, that makes much more sense.

[@justniobe]

Yes we heard that mis speak but we understood it anyway ....I cannot understand! Jana is a freaking discus thrower ! how could she not find something to throw at Britney? she was too good ... sometimes.. I think we had to really teach people how defend themselves.. like .. how to activate the exaggerated reptilian defense brain with the first punch ..

[@harrietthespy2119]

Same! Only time I’ve seen Dr. G mix up the facts!

[@babyfacekannon]

Thank you for posting this, Dr. Grande. I know you were trying to add some levity with the yoga pants and Apple employee comments, but this was too sad. Jayna should never have been left alone with an employee who was already suspected of stealing. Things have gotten far too dangerous these days.

[@13elad49]

A needless tragedy. Two lives ruined, one dead and the other in prison for the rest of her life. The managers policy of theft prevention was idiotic.

[@gazneregina5373]

The people who made the policy: What?? The item was returned. The policy works just as intended!

[@balintvass4771]

Goddamn snitch though smh I obviously wish none of this had happened to her (I mean she wasn't even the employer, she was a fellow worker), but come on, don't fucking snitch. As a worker, your interests are diametrically opposed to those of your boss, so you should never side with that leech against shoplifters, including your own coworkers

[@anonymousposter6461]

​​@@balintvass4771Agreed, shouldn't have snitched. Still though she didn't deserve to die for it. If I were at that job I'd refuse the bag searches, both giving qnd receiving. Wouldn't make it two days. What the hell with this? Am I getting paid extra for security operations? No? Well then goodbye.

[@DA-ib1ii]

@@balintvass4771seriously? How bout don’t be a f*cking loser theif and murderer? Victim blaming is gross. Pathetic take on reality

[@DA-ib1ii]

@@anonymousposter6461right keep enabling thieves and murderers, that’s the world you want to create. Brilliant.

[@katechipata9934]

First time I am hearing about this case. Brittany is a monster! When I worked at Victoria’s Secret years ago, one of the managers would search my purse as I was leaving the store at the end of my shift. They did that to all of the staff at my store. I don’t know if we had security cameras because if we did, there would be no need for that.

[@Throatzillaaa]

ive had friends who worked at many retail stores where this was a policy. i think one of the main issues with the Lululemon policy is that it involves coworkers checking eachother's bags, when it should probably strictly be managers only who check an employees bag (although I really dislike the whole policy either way because it just harbors a feeling of constant distrust). there's so many reasons that coworkers checking eachothers bags just isn't sensible. like Dr. Grande said, if one coworker accuses another of theft, they can simply turn around and say they're lying and stealing themselves (and shifting the blame upon being caught). also if the two coworkers were good friends after working together for a long time, they may just allow eachother to steal on shifts where they are the only two closing. it just makes for an awkward situation anyway, when the coworkers have equal positions of power at the store, I don't see why they should be going thru eachother's bags.

[@willnill7946]

So the manager needs to sit down and watch 8 hours of camera, maybe multiple, to make sure employees don’t shoplift rather than checking your bag.

[@elliebellie7816]

There used to be an upscale store called Gayfers in the Southern U.S. and all the female employees had to use clear-plastic store supplied purses when working to help prevent theft.

[@willnill7946]

@@elliebellie7816 unfortunately those upscale boutiques see a lot of employee theft, and theft hurts them more than a dollar store

[@RaferJeffersonIII]

I often wanted to be a panties inspector

[@jbird4754]

LOL❣️❣️❣️❣️❣️🤌 2 crimes committed… “theft and charging $80 for yoga pants”. You NEVER disappoint Dr. Grande 😊

[@kenmore01]

LOL

[@legzfalloffgirl5148]

Not to take away from the seriousness of the situation, but I buy sooooooooo many pairs of yoga pants because they have perfect cell phone pockets 😄

[@rondajones7526]

Burn!

[@kenmore01]

@@legzfalloffgirl5148 Wait, yoga pants can have pockets? Where?

[@aprilavery1972]

@@kenmore01 on the sides of your legs. They are sooo handy.

[@claudinejames7731]

Thank you Dr. Grande for researching this murder and giving the background to a murder that at first just seemed a woman simply 'snapped'. I could see by your analysis that there were signs this person had sinister potential.

[@willelliott5052]

Every thief who ever stole always felt themselves more entitled to the stolen goods than the owner of those goods.

[@justniobe]

Good point!!

[@richardhart9204]

Nope. I've known and worked with many people who've stolen food, money, and clothing out of desperation, and felt horribly ashamed afterward.

[@willelliott5052]

@@richardhart9204 You are assessing by their words. I am assessing by their actions. I have stolen four times in my life. The last time was when I stole a "breadboard" from an electronics lab in college. While I feel terrible about it now, I felt entitled to it at the time, or I would not have stolen it.

[@richardhart9204]

@@willelliott5052 Read my post again, carefully.

[@PrecociousFriand]

What an ignorant and completely miseducated comment. You don't know very much about life do you?

[@nonnonbutlove1642]

It baffles me to this day that no one bothered to call 911.

[@BariumCobaltNitrog3n]

And it was all for nothing. Brittany tried to convince Jana not to tell management and thought if she were dead, she wouldn't get in trouble for stealing, but Jana had already told them before returning to the store.

[@nickih2130]

That was stupid. There were plenty of jobs.

[@sharondowling8896]

No one tells a story better than Dr Grande! The crime itself was horrifying, but the management's position on having employees catch each other in theft, and the Apple employees refusing to care at all about the obviously brutal crime taking place next door, just mystifies me! So much callous disregard for people! Another insightful case study with the leavening of wit to make it bearable! Thank you!❤

[@dan02120it]

Man your apple jokes are savage 🤣, same with the joke about changing so much $ for yoga pants being a crime. Another great video with some humor casual mixed in!

[@jimhumphrey]

I'm not sure the apple joke was meant to be a joke. :)

[@aprilavery1972]

@@jimhumphrey that’s just how smooth his shade is delivered. Either way it was funny!

[@jimhumphrey]

@@aprilavery1972 a mic drop moment for sure

[@LetzBeaFranque]

The theft prevention policy was created by an idiot. The manager should have been at every closing and shift change to inspect the bags not a peer. This would be a good case for a lawyer to argue.

[@diannt9583]

And yes, the manager might be dead....

[@Michele-bm1zu]

A lot of places do that (I used to work at Hollister in College) but I agree, so stupid.

[@Somegirl811]

Or cameras?!

[@SarelleSirius]

Or just get cameras. When you notice merchandise missing, check the cameras.

[@ctmdarkonestm]

wonder if it was the same manager that walked away when he heard crying when he found the crime scene?

[@moniquelegault2728]

My favorite part is you taking a nonchalant shot at Apple and their store employees. I felt bad laughing after such a disturbing and tragic story but I do appreciate the comic relief. I get too affected, I don't even know why I watch anything that has anything to do with tragedy. My inner martyr makes me do it.

[@kenmore01]

Yeah, me too. I fly a lot and watch plane crash shows. I don't know why, but somehow it helps me to understand why they happen. I also feel bad about laughing during such a tragic story, but it was both disturbing and laughable that they "called a security guard" while hearing a pretty obvious murder. What?

[@bthomson]

Maybe same as the police in Uvalde?

[@moniquelegault2728]

@@kenmore01 I think it helps even more if you start telling the person beside you on the plane all about these plane crash episodes. Hahahah I'm just kidding don't do that.

[@moniquelegault2728]

And yeah I mean I don't know at what point it would have become most obvious that something tragic might be taking place. . Like at the high pitched squealing, or would it be the grunting, how about the part they hear a woman say "oh God please help me"... Maybe then? No... I guess not. At the sound of dragging apparently it was too late ....I mean what the f***. What's even scarier It's not just one person that witnessed these sounds and wasn't alarmed, no there was a group of people and what... they all stood there looking at each other like "yeah no it's nothing It's nothing...it's but a kerfuffle, they're just playing"... Not one of them had the common sense to call the police ...You know just in case.

[@kenmore01]

@@moniquelegault2728 I am not kidding that when I landed in an airport in Williston North Dakota, I believe it was, they had a TV in the hallway as you walked out to the baggage claim showing air disasters! I thought what? Good way to inspire confidence in flying lol!

[@maureenmartini5094]

Every freaking store...even the small 10 employee mom & pop business I work at...should have cameras. Lululemon charges $80 for yoga pants, but didn't have cameras 🙄 Apple employees are used to ignoring everyone 🤣

[@elliebellie7816]

At $80 per pair, how many pair could they possibly be selling every day? My guess is they were barely making payroll (along with all the other overhead involved) and who has money for cameras at that point?

[@maureenmartini5094]

@@elliebellie7816 Lululemon is a huge corporation and usually stores are located in areas where people's incomes allow for them to afford things like $80 yoga pants.

[@BetaBuxDelux]

I’m sure the mall has cameras. They probably rely on those.

[@naimadelafeunte9165]

Exactly i am total shocked that they dont have Camera . In Europe lululemon Leggings Cost 100€ even 1€ Stores here has Camera its for the Workers Safety when something happend in the store example Robery or Something second if so they noticed uf some Workers Stole things or money from the Store..

[@caracopland710]

Again we see why the devil is a narcissist- narcissism was on a business level and personal level in this case. Even the business next door. Even a non believer with an iota of sense can see the parallels for sure- police response times could be a factor too- nobody wishes to call the police for having to wait on a randomly places callback once your home from work it seems. Another topic entirely. Even psych tests wouldn't stop this as NARCS rarely seek help as they don't self reflect. Scary situation. The 'victim' mentality may be worth looking out for in employees of any nature...

[@immanuelsuleiman7550]

why would you meet someone who you just accused of stealing $80 worth of merchandise???

[@theredrover3217]

My guess because the promise to return them and conduct a bag search again. ¯\_(ツ)_/¯

[@elliebellie7816]

It kind of reminds me of people involved in acrimonious divorces who agree to meet their soon-to-be exes in dark remote locations late at night only to end up dead.

[@Throatzillaaa]

i mean, it doesn't seem that unbelievable to think that many employees or assistant managers would do this if their employees or coworker said that they forgot their wallet in the locked store. i do understand your point, although i don't know if i would have thought "i shouldn't go unlock the door for this coworker cause she's probably gonna kill me" ... either way, it's not a good policy for a store to have.

[@Pedrohmatsuo]

Maybe she believed brittany have regretted and was going to return the pants

[@jhozthron4415]

Why not, its not like getting murdered for such a minor thing crosses your mind at that point, unless you are constantly thinking about getting murdered everywhere you go or meet someone?

[@feycofresi2767]

In every single retail job I’ve had, it’s always been the whole ‘check each other’s bag’ thing to prevent theft but I’ve always also thought that it’s stupid and anyone can accuse each other of such theft as you said 🙄

[@Justme0528]

I would feel so stupid saying to my coworker "oh hey Jenny I gotta check your bag before you go" I would just never do it.. It just sounds nuts. Even if you saw something what you gonna do? Citizens arrest? Lol I never knew there's employers who do this!

[@balintvass4771]

I'd say they want to get you against each other at all costs so you'll never unionize

[@johng4093]

In the future it be like going through airport security just to leave your workplace!

[@johng4093]

I'm glad that someone is finally speaking out about the dangers of wearing yoga pants. For far too long people have been silent about this important issue.

[@antoniobranch]

"Brittany had a habit of taking property from her own siblings. Doc, you were right on point."

[@miriamhavard7621]

😧😬

[@leylamoody3177]

It boggles my mind that people think they can get away with murder....maybe because they do is the reason they commit murder!? Excellent analysis, Dr. Grande! ❤️

[@RinpochesRose]

I REALLY enjoyed your analysis of the Apple store staff. I found it shocking that they could hear and ignore those sounds without investigation - your comments are spot-on. 👍🏻

[@meem527]

In retail, whether it’s a small locally owned store or a national chain theres no way employees would be allowed to enter a store after hours unless a manager or owner was with them. The entire idea of employees checking each other’s purses or bags and confronting each other for theft is outrageous in terms of the legal implications, the insurance liability and overall safety of the staff. I’m not totally surprised tho because in my personal dealings with Lululemon I’ve found them to be incredibly unprofessional.

[@hellsbells1576]

My thoughts exactly

[@Sir-Hammerlock]

A lot of athletic clothing outlets have employees who either just joined the work force, lazy management. Usually both. This is especially true at Nike outlets....yikes!

[@utopua4all]

I didn't think about this until I read you comment, but I work in retail and yeah, as a low level employee you're NEVER meant to confront another employee (or customer) over theft. You are to get manage or AP involved straight away.

[@buddysmom9494]

So you like hideous clothes? Lol

[@madelineprofio2352]

Lululemon is a horrible company, and horribly run. Absolutely unprofessional.

[@msross2323]

I can not believe that that no one called the police…

[@terriestapley5475]

I’ll bet the girl that gave out Jana‘s personal phone number feels pretty bad, (I know she had no way of knowing what would happen) If Britney couldn’t get a hold of that things would have turned out differently😢

[@bthomson]

Yes! Never do that! Offer to get in touch with the person and have THEM call (the outcome might have been the same but this is the proper response!)

[@bitteralmonds666]

There was no way of knowing she'd go berserk. Even Jana didn't see anything out of the ordinary and showed up to meet her killer at night.

[@heathermunoz6282]

Thinking the same thing. I hope she was able to get passed it though.

[@nightstarstar1]

She didn’t die because this girl got her number. She sided because a murderer killed her. Also Jana could’ve chosen to not go back to a store alone with someone she had just accused of theft. That really didn’t make sense.

[@terriestapley5475]

@@nightstarstar1 I realize she didn’t die because her phone number was given out, nor did I state that in my text- What I did state is, I bet the girl feels bad I know I would-

[@thelizardkingdc]

This happened where I grew up. Still haunting and tragic on so many levels.

[@edithpeter7777]

This was a big upset to the town of Bethesda! The whole incident was so creepy! You have filled in some of the gaps in the case that weren't available when the story broke!

[@rullmourn1142]

In arguing that the prolonged brutality of the killing and the seemingly remorseless coverup attempt made life without parole a fitting punishment for Norwood, State’s Attorney John McCarthy summoned eight of Murray’s relatives and friends to a lectern, where each sadly addressed the judge. “Of the many stages of grief, I have not moved away from rage,” her father, David Murray, told judge Greenberg. He recalled leading soldiers in combat as an Army officer and seeing changes in their psyches as they grew accustomed to fighting. “Once bloodied, the second time is easier and probably more likely,” he said of killing. And that would be true of Norwood, he said, if she were someday let out of prison.

[@eadweard.]

You've plagiarized this from a newspaper.

[@rullmourn1142]

@@eadweard. .Bounce, twiggy..

[@chrisdooley6468]

From a risk management standpoint having employees checking one another for theft is so inappropriate, so completely out of line with nationwide loss prevention standards that I cannot imagine Lululemon surviving a civil case brought by the family of the victim. Just a terrible policy thought up and implemented by someone clearly suffering from a head injury. They deserve to lose millions for this stupidity which sparked this eventual murder. Very sad

[@eadweard.]

The word "sparked" doing a lot of interesting work there.

[@johng4093]

I also wonder if they did a proper background check and drug test on Brittany. I don't know that her behavior could have been predicted in this case and she may have been equally provoked to violence in a different context.

[@carlo6912]

These people who continually play the victim are so dangerous to society.

[@watsonlitchfield2306]

I like the little jokes that you throw in, and the deadpan delivery. They're all funny, but only because they're true. Take care.

[@christofferredfielfd1758]

I really enjoy your extremely dry humor that melds seamlessly into your professionalism.

[@Mandrake591]

The Apple employees heard all that, but none of them even called the police!?!?!? A security guard is nowhere near the level of a cop. Just horrible..

[@annoravetz5908]

Another good one regarding Apple! That is just so like them! Is that part of their training? To ignore the real needs of the end-user, and ultimately, human beings themselves? Perhaps they were hyper focusing on the undeserving the customer who was next in-line.

[@JoyceKetcherside]

Dr. Grande, the details about this poor woman's death and all the things she said as she was moaning and begging for help as she died really disturbed me! I have been upset for days!

[@jlkitz1775]

The fact that employees next door heard all that noise but did NOTHING! They have to live with that. R.I.P. Jayna, and peace to her loved ones ❤️🙏🏾

[@narcdetester2102]

Disturbing and shameful lack of interest by people who heard a woman screaming for help and did nothing to help her. With the number of injuries inflicted it must have been a hell of a disturbance

[@zenawarrior7442]

I remember this case. So sad, love your title and analysis. Thanks Dr G😊💚💚

[@jackiekooiman5721]

You are surprising me lately with a sense of humor! Like it

[@GelatinousCube-jw8vg]

I would love to listen to you break down the investigation into the death of Lauren Agee. I know the case is a popular one amongst the true crime KZbin community but nobody has your secret ingredient. In any case I’m looking forward to any upcoming videos you’ve got for us.keep up the great work.

[@Tiffanydw4]

j08u06

[@BucketHeadianHagg]

Good call!

[@bthomson]

Hi BH - You are back! So vey glad!🤓💐

[@diannt9583]

Your Apple employee dissing at the end - loved it!

[@Nusja]

I live in DC and still remember this case. I actually stopped shopping in that strore when I learned that Brittney was stealing at Georgetown location and they transferred her to Bethesda. Bethesda was less upscale so I guess they thought it's ok to have this kind of person working there.

[@Dwightstjohn-fo8ki]

Management who made that decision should have had to explain themselves.

[@cristiana8079]

I live in the DC area. I believe that they would put her in Bethesda for that reason. It's so classist here.

[@manuellubian5709]

I've worked in retail B 4 Wait a minute. She was working in G-Town. Got accused of theft there. So, the company TRANSFERS her to the less affluent store. WHY, why? That makes no sense. Usually if you get nailed 4 theft stores give you the boot. They don't allow you a lateral move. What the heck?

[@cristiana8079]

@@manuellubian5709 As I said above, lived in the DC metro area since college, which was 20 years ago. It's a class-based society. Why not send a thief to Bethesda? It's only Bethesda, in the eyes of G-town management. Now, I happen to perceive Bethesda as an affluent, gorgeous area with a lovely shopping area. (Probably an awesome night life, but I am married so none of that for me. Although I do remember being 22 and a date paying $50 for my martini at Bethesda bar. So.)

[@Justme0528]

Unfortunately Maryland has a lot of people like her. I live in Cecil County near the Delaware border and there's SO MANY thugs migrating away from Baltimore. It used to be a nice country type area 10-15 years ago but slowly over time it became a drug infested area with trashy people. We used to make fun of people who thought they were tough bc nobody would actually do much of nothing but now there's gangs and shootings and nonstop overdoses and thefts. It's awful...

[@katarina1852]

I am appalled that the staff at the Apple store as well as the security guard failed to call the police. And Lululemon’s policy requiring coworkers to go through each other’s belongings at the end of their shifts to police and report internal thefts isn’t a good idea. Peers policing each other can result in friends covering up for each other, someone falsely accusing a coworker they don’t like, and an honest person turning in a dishonest one resulting in a violent act of revenge like what happened here. Hire a security guard or let a manager in authority do that job.

[@amberflurry9571]

Now this is a title that makes me nervous. I live in yoga pants. Hopefully I won't die by them 😐

[@DottieMinerva]

As long as you don’t murder anyone to cover up the theft of yoga pants

[@TransKidRevolution]

Stupid comment that makes a joke out of a tragedy.

[@tombstone4986]

Gross ! Women that wear yoga pants but don't do yoga look like their butts stink..😢 I had a girl show up to a date in yoga pants and she never got a second date... ghettofabulous n grodie!! Do us all a favor....

[@launabanauna8958]

LOL…”Two crimes were committed, stealing, and charging $80.00 for yoga pants.” You crack me up Dr. Grande!

[@TheMrsWarhol]

This happened near my town, and I frequently shopped at this store (it’s still there, as is Apple). Took me a long time to be able to walk back in…it really shook the Bethesda/Rockville area.

[@nodiggity9472]

The way Dr Grande moves his eyes from side to side 10 seconds in as he's 'speculating what could be happening' . . . . comedic gold. ,

[@Watcher6868]

This story is tragic and I appreciate the concise analysis. Thanks for being a beacon of care who always highlights the importance of looking after each other. Had the Apple employees had some empathy they would have called 911 or at least intervened. Alas, in a society like ours the “me” effect appears to be the most prevalent one. Thanks again for presenting these matters to all of us.

[@WriterActorBaker]

Excellent analysis! I never heard of this story. It was both riveting and gruesome to hear.

[@kyla2476]

I worked at Victoria’s Secret when I was 18 (15 years ago) this was the technique they would have us use too and boy did it create DRAMA! After each shift we were supposed to “search” each other’s purses to make sure no one stole any merchandise from the store. One girl put items in another girls bag to get her fired. One girl lied and said she seen stolen clothes in the bag of a girl she didn’t like and later admitted to everyone that she did that. It was a whole mess and baffled me as to why the managers or corporate or whoever made that rule thought it was a good idea. I have no clue if they still do that but even as an 18 year old kid, I knew that was just asking for problems especially working in an environment with young mean girls who often have conflict, they could of definitely used this as an opportunity to get one fired or cause a lot of problems and trust me, they did!

[@TheBOG3]

They should’ve hired people that were more mature in attitude. It has nothing to do with a bunch of women working together but the quality of the women they hire.

[@devinology7]

The savage Apple takedown starting at 13:10 was by far the best part of this video. This is easily one of the funniest things Grande has ever said. Amazing.

[@gretchen3147]

Love your jokes and how you can verbalize them with a straight face! Love the shirt again❤

[@nancypaola824]

Main reason I like Dr Grande, is because of his sarcasm.

[@MeMe-mt6xv]

As a PREVIOUS RETAIL MANAGER: There are several things that need clarification. 1. "Bag checks" are standard in all retail establishments. I've worked in over 7 and managed over five. Brittany should have hid her yoga pants somewhere else besides her bag since she knew it would be checked. I'm not condoning theft, just comment9mg on how stupid or perhaps arrogant she was. I'm not a fan of cameras everywhere in our lives. 2. Once you lock a store for the night, if it is opened again for any reason, the police are notified (at least where I've worked). It is a major RED FLAG to go back into the store. 3. With the oddity and red flag of going back into the store, I would never go back to work to meet the person I saw steal. I would have called my manager or District manager. 4. The Apple store people are insensitive and should be reprimanded.

[@TheBOG3]

I worked at a maternity clothing store, but not for too long. No one did bag checks. I’ve never worked anywhere that did that. I agree with you about Brittany leaving the leggings in her bag when she knows they do bag checks. She could’ve put them on herself somehow and not got caught instead of in her bag. What was she thinking?!!!

[@mother_rebel]

Dr.Grande shade on expensive yoga pants and Apple stores is hilarious 😅

[@nancyzehr3679]

Sometimes you just shake your head and say, 'wow.' and hope it's never you.

[@robincarr2817]

I should be embarrassed, I laughed out loud during this! Your sarcasm is legendary!! I love your videos!!

[@sistersarah2874]

Completely unreasonable to expect minimum wage workers to search each other’s bags for theft

[@TheBOG3]

The decedent, Jayna, had three degrees at 30 years old when she was killed. She was a manager at that store. She moved from Texas to Maryland to work there. Do you really think she was making minimum wage? Brittany might’ve been but not Jayna.

[@LisaPFrampton]

I'd sue the Apple employees for not checking in ASAP and calling the cops!!

[@thelocalmaladroit8873]

I already know from the title this is going to be good! Not even waiting to “like”! (I never do anyway)! You shine!

[@SylviaM.2204]

As I can understand, that some ppl feel this kind of rage against another human being, never could nor should rage be bigger than the will to not physically harm (murder) someone.

[@Throatzillaaa]

Depending on staff to confront one another rather than pay for cameras is so messed up. Lululemon really cares more about money than human life, and especially women's lives. In 2019, Lululemon was exposed for having some of their clothing sourced from a Bangladesh factory where the women employees detailed how they were being humiliated and physically abused. They were called "sluts" and "whores" by management, physically hit by managers and made to work overtime, even while physically ill. Meanwhile, the amount they would be paid IN A MONTH would often be equal or less than the cost of one pair of Lululemon leggings.

[@eadweard.]

Thank you for remembering the true victims of this case: Bangladeshi seamstresses.

[@steveyi1118]

Those Apple Store employees should feel guilt. Considering how long the struggle took, if they had at least called 911 the police might save that lady’s life

[@hummiebubs6967]

I don't understand how anyone could feel comfortable with meeting with someone after hours, at night, and alone that they just accused of a theft. Alarm bells would be going off for me if someone asked to meet with me in these circumstances. Very sad ending that was preventable...never meet someone alone, especially after hours, especially if there is any reason for them to want to harm you. Take care of yourselves everyone.

[@cathmurphystothard6151]

Your final thoughts sum up my thoughts on people in general. Those faithful in what is least will be faithful in what is great also.

[@brianpratt3224]

Interestingly, Yoga Pants of Death was the melodic death metal band I belonged to in the late 1990s.

[@bthomson]

Melodic! Nice!

[@Dwightstjohn-fo8ki]

@@bthomson my wife came home wearing them in the nineties. I called them "Tatoo Pants"............but she's Asian, so anything on her looks good.

[@shrapnel77]

Dr. Grande, Look into Susan Cummings, an heiress to a large fortune in Warrenton, VA. My mom lived there for 5 years and this was a huge story there. She shot and killed her boyfriend at breakfast and claimed it was self defence. He was face down with a bagel in his mouth and a blade down knife in his hand. She had multiple, superficial parallel cuts on her arm. A jury sentenced her to 60 days in jail, which was a carpeted room that she was served dinner in. I believe she doled out some dinero to the jurors and judge. Complete travesty.

[@emmyrose1802]

I’ve wanted to hear your take on this case for a while. Thanks.

[@kimberlyperrotis8962]

Holy cow, I hadn’t heard about this, it’s brutal.

[@JimmyWhisspers]

" Dangers of yoga pants" gave me a little chuckle .😄

[@RD-ds2cc]

“2 crimes were immediately evident... and charging $80 for yoga pants” 😂

[@PunkMartyr]

Nice to see some consistency in Apple being a horrible unethical company. I was worried it was just at the corporate headquarters level.

[@sophiagothistry1317]

At Hot Topic, Ulta, and Sephora we were required to check each other’s bags as well. Sometimes I would have to wait an extra 10-15 minutes after my shift time just for a manager to become available to check my bags in front of the cameras. At Sephora they required we got a small letter carved into our personal items to show we brought them with us and didn’t steal them. I understand the policies were there as a deterrent and it became a normal habit but always rubbed me the wrong way and I hated waiting after my shift just to be checked.

[@NASAastronautStep-Mom]

FYI: I got confused in the beginning of the storyline: 3:16 to 3:19 you say Brittany discovered an $80 pair of yoga pants in Jaina's belongings; then at 3:31 you report that Jaina contacted the store manager and informed her about Brittany's alleged theft.

[@noodilious1610]

Me too!!!! So who is the one who 'allegedly' stole

[@TheBOG3]

@@noodilious1610Jayna, the manager and victim, found the $80 leggings when she checked Brittany’s bag. Brittany killed her over it to prevent Jayna from telling on her for the theft because she would’ve been fired.

[@maureenmetcalfe8558]

That case always bothered me. Its so disturbing for all the reasons Dr. Grande touched on. So instead of being fired she chose murder. So senseless.